plantronics M25 Bluetooth Headset User Guide

: June 12, 2024
: Plantronics

Table of Contents

plantronics M25 Bluetooth Headset
Product Information
Product Usage Instructions
Overview
CONNECT TO YOUR PHONE
TRY IT ON
TIPS
SPECIFICATIONS
NEED MORE HELP
Warranty
Read User Manual Online (PDF format)
Download This Manual (PDF format)

plantronics M25 Bluetooth Headset

Product Information

Product Name: Bluetooth Headset
Model: M25-M29 or M55
Features: Call button, Power switch, Volume button, Indicator light (LED), Micro USB charging port
Pairing: Bluetooth-enabled
Multipoint: Allows pairing with two phones
Working Range: Up to 10 meters (33 feet)
DeepSleep Mode: Conserves battery power for up to 5 months

Product Usage Instructions

Pairing:

First-Time Pairing:
- Slide the power switch to turn the headset on.
- The LED will flash red/white to indicate pairing mode.
Pairing with a New or Second Phone:
- Turn on the headset.
- Press the Call button until the LED flashes red/white for pairing mode.

Set-Up:

Activate the Bluetooth feature on your phone.
Use your phone menus to add, search, or scan for new Bluetooth devices.
Select “PLT_M25-M29” or “PLT_M55” from the list of Bluetooth devices shown on your phone.
If prompted for a passcode, enter “0000”.
Some phones may ask to confirm the headset connection after pairing.
The headset LED will stop flashing red/white once successfully paired/connected.

Putting on the Headset:
The gel ear tip is positioned to suit most people, but you can rotate it to best fit your left or right ear.

For Left Ear: Position the loop of the gel ear tip into the back curve of your left ear.
For Right Ear: Position the loop of the gel ear tip into the back curve of your right ear.

Ensure that the headset points toward the corner of your mouth for optimal voice pickup.

Tips:

Stay near your phone to maintain a working range of up to 10 meters (33 feet) between the phone and the headset.
Use DeepSleep Mode to conserve battery power when the headset is out of range for more than 90 minutes. It can keep the headset charged for up to 5 months.
To exit DeepSleep Mode, tap the Call button when back in range with your phone. Tap the Call button again to answer a call if your phone is ringing.
If the connection is lost, your headset will try to reconnect. If it can’t, tap the Call button once or manually reconnect via the phone’s Bluetooth device menu.
For M55 model, you can turn off voice commands and use only the Call button if preferred.

Overview

A. CALL BUTTON

Take/End a call
- M25:
- Take a call or end it (1 tap)
- Reject a call (1-second press)
- M55:
- Take a call (1 tap or say “Answer”)
- Reject a call (1-second press or say “Ignore”)
- End a call (1 tap)
Redial (2 taps)
Initiate phone’s voice-dialing (2-second press until the tone is heard)
Reconnect lost Bluetooth® connection (1 tap if the headset doesn’t automatically reconnect)
Activate pairing mode after initial set up (press until LED flashes red/white)
Exit DeepSleep™ mode (1 tap)

B. POWER SWITCH

On (slide back to reveal green)
Off (slide forward to cover green)

C. VOLUME BUTTON

Volume presets (1 tap per level change)

D. INDICATOR LIGHT (LED)

Charging (solid red until charged)
Very low battery (3 red flashes at powering on)
Pairing mode (repeating red/white flashes)

E. MICRO USB CHARGING PORT

Use with an AC wall charger:
- 1 hour before the first use
- 2 hours (full charge)
Do not use the headset while charging

$plantronics-M25-Bluetooth-Headset-FIG- $1$$

Your headset may look slightly different than the illustration, but will still work as described.

Be safe!
Please read the safety guide for important safety, charging, battery, and regulatory information before using your new headset.

CONNECT TO YOUR PHONE

“Pairing” is the set-up process of introducing your headset to your phone. Before using your headset for the first time, you must pair it with your Bluetooth-enabled phone.
”Multipoint” lets you pair this headset with two phones so you can answer a call from either phone.

READY
The first time, right out of the box: Slide the power switch to turn the headset on. The LED flashes red/ white to indicate pairing mode.
- Pair new or second phone:
  Turn on the headset. Press the Call button until the LED ﬂashes red/white for pairing mode.
SET
Activate the Bluetooth feature on your phone, then use phone menus to “add,” “search” or “scan” new Bluetooth devices.
Phones have different menus to select from, for example:
- iPhone: Settings > General > Bluetooth > On (starts the search for devices)
- BlackBerry® smartphone: Settings/options > Bluetooth: On > Search for devices
- Android™: Settings > Wireless & Networks > Bluetooth: On > Scan for devices.
CONNECT
- Select “PLT_M25-M29” or “PLT_M55” from the list of Bluetooth devices shown on your phone.
- If the phone asks for a passcode, enter four zeros (0000). You may see **** on the screen.
- Some phones also ask to confirm headset connection after pairing.
- The headset LED will stop flashing red/white once successfully paired/connected.
- You can now make a call using your phone’s keypad or voice dialing feature.

TRY IT ON

The loop of the gel ear tip tucks into the back curve of your ear for a stable fit.
Try on the headset. The ear tip is positioned to suit most people, but you may want to rotate it to best fit your left or right ear.
The gel ear tip clicks into grooves on the speaker, so that the ear tip doesn’t move out of place during use.
For the best voice pickup, always check that the headset points toward the corner of your mouth.

$plantronics-M25-Bluetooth-Headset-FIG- $5$$

TIPS

Stay near your phone
Bluetooth has a working “range” of up to 10 meters (33 feet) between the phone and headset before audio degrades and the connection is lost.

Try DeepSleep™

If you leave your headset powered on but out of range from your paired phone for more than 90 minutes, your headset will conserve its battery power by entering into DeepSleep mode.
This power-saving mode keeps your headset charged for up to 5 months so it’s ready when you need it.
Once back in range with your phone, tap the Call button to exit DeepSleep mode. If your phone is also ringing, tap the Call button again to answer your call.

Know how to reconnect

Your headset tries to reconnect a lost connection. If it can’t, then tap the Call button once or manually reconnect via the phone’s Bluetooth device menu.
If your headset remains out of range for more than 90 minutes, the DeepSleep mode will activate.

Turn off voice commands (M55 only)

When prompted by the headset, you can just say “answer” or “ignore” to incoming calls – no need to press any buttons.
If you prefer not to use the voice command feature, you can disable it and just use the Call button.
To disable: with the headset powered on, simultaneously press the Call button and Volume button until you see the white LED flash twice.
To reactivate the feature: just repeat the steps and you will again see the white LED flash twice.

Voice commands are only available in English.

Use an iPhone to check headset battery
An icon representing the battery level of your headset is automatically displayed on-screen beside the phone’s battery level icon.

Listen to music and more
If your phone also has the Bluetooth “A2DP” stereo music feature, then your music, podcasts, favorite internet radio and other streaming audio can be heard through this headset.

Use Multipoint one call at a time

With multipoint and two phones paired, it’s easy to answer calls from either phone.
When already on a call, you will hear a ringtone notification of the incoming call from the second paired phone.
To answer a second call from the other phone, you must end the current call (tap Call button) so new call automatically answers.
If you choose not to answer the second call, it will go to voicemail.

Listen to the voice alerts (English only)
This headset automatically announces various status alerts:

Power On or Off
Talk-time remaining (in hours)
Battery Low
Recharge Headset
Phone 1 connected
Phone 2 connected
Lost connection
No phone is connected
Pairing
Pairing successful
Pairing incomplete, restart headset
Volume Maximum
Redial
Answer or ignore? (M55 only)

SPECIFICATIONS

Talk time Up to 11 hours
Standby time Up to 16 days
DeepSleep Mode Up to 150 days
Operating distance (range) Up to 10 meters (33 feet), Class II
Headset weight 8 grams
Charge connector Micro USB charging
Battery-type Rechargeable non-replaceable lithium-ion polymer
Charge time (maximum) 2 hours for full
Power requirements 5V DC – 180mA
Bluetooth version Bluetooth v3.0
Bluetooth profiles A2DP, Hands-Free (HFP) Profile 1.6, and Headset (HSP) Profile 1.2
Operating temperature 0 – 40°C (32°F – 104°F)
Storage temperature 0 – 40°C (32°F – 104°F)
Charging temperature 0 – 40°C (32°F – 104°F)