lifelines Communicator HomeSafe Standard Cellular Wristband User Guide
- June 12, 2024
- lifelines
Table of Contents
HomeSafe – Cellular
Setup Guide
PACKAGE CONTENTS
Welcome and thank you for selecting the Lifeline Service!
The Lifeline Communicator allows you to summon assistance 24 hours a day by
simply pressing your Help button.
This Setup Guide will walk you through how to activate your Lifeline Service.
If you have any questions, please contact Lifeline.
☑ Plug the Communicator into a power outlet.
☑ Choose a power outlet that can not be turned off by a wall switch.
☑ Press the flashing, orange Message button when you are ready to continue
Find a Good Location
☑ Place the Communicator in an area of the home where you spend most of your
time, such as your bedroom or living room.
☑ Avoid placing the Communicator next to loud objects, such as the TV, radio
or air conditioner.
☑ After plugging in your Communicator, check the signal strength bars.
For reliable operation, at least 2 bars should be lit. It may take several minutes for signal strength indication to appear. Call Lifeline customer service for instruction if fewer than two bars illuminate.
Note
A source of loud noise (television, radio, etc.) can interfere with your
communication with a Trained Care Specialist.
In cases when a source of loud noise prevents voice communication with a
Trained Care Specialist, Lifeline will still send help when we receive your
Help call.
Multi-story Home
Installing Your Communicator
☑ Turn ON the Communicator using the switch on the back.
☑ Press the flashing, orange Message button when you are ready to continue
Conduct a Range Test with Your Help Button
☑ Place the Help button around your neck or on your wrist.
☑ Press the Help button as you go from room to room.
☑ Continue moving around the home. Be sure to check the bathroom and all other
rooms.
☑ When you see the light flashing on your Help button you will know you have
coverage in that room.
☑ Return to the Communicator and press the flashing, orange Message button
when you are ready to continue.
Call Lifeline with Your Help Button
☑ Press your Help button.
☑ Wait while your first call to Lifeline is connected.
☑ A Lifeline Trained Care Specialist will answer the call and welcome you. If
you have any questions, they can answer them for you.
Using Your System
Placing a Call
To call for help, press your wearable Help button or the Help button on your
communicator. Wait for the Trained Care Specialist to come on the line to
provide assistance. If the operator does not get a response, or is unable to
hear you, help will be dispatched to the address on file.
Canceling an Accidental Alarm
The Communicator will announce, “Calling for help,” just as if you had pressed
your Help button. Wait for the Trained Care Specialist to come on the line and
let them know it was an alarm/test only. If you do not explain it is not an
emergency, help will be dispatched.
You must speak to the Trained Care Specialist through your communicatorThere
is no speaker in your Help button.
Optional Fall Detection Pendant
How It Works
The Fall Detection Pendant only takes a few seconds to interpret the movement
and determine if an actual fall has occurred. If a fall is determined, the
pendant will send a signal to your device, which will initiate a call to the
emergency response center, just as if you pressed your button.
THE FALL DETECTION PENDANT DOES NOT DETECT 100% OF FALLS.
Always press your Help button if you are able, as some falls may not be
detectable.
ℹ Important Safety Information
☑ Wear your Help button at all times.
☑ Some electrical devices can cause radio frequency interference, and metal
objects can prevent the signal from reaching the antenna inside your device.
In such cases, it may be helpful to relocate your device or move the object
that is preventing the signal from being received. Also, make sure that all
cords are positioned away from areas where someone might trip over them.
☑ Do not use any attachment or accessory that is not intended for use with
this system.
☑ Unplug the Communicator from the wall outlet before cleaning.
☑ Your neck and wrist buttons are water resistant and should be worn in the
bath or shower.
However, do not wear your Help button while swimming or in a chlorinated pool.
☑ The lanyard has been designed to break away when tugged. However, the user
can still suffer serious personal injury or death if the cord becomes
entangled or stuck on objects.
☑ Test your system monthly.
☑ Please notify us if there are any changes to your address, phone number, or
emergency contacts.
☑ Your Lifeline equipment will not work if the cellular network is
unavailable.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause
undesired operation.
FCC Caution:
To assure continued compliance, any changes or modifications not expressly
approved by the party responsible for compliance may void the user’s authority
to operate this equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
Requirements for Canada
Department of Communications—
Government of Canada Notice
The Canadian Department of Communications label identifies certified
equipment.
This certification means that the equipment meets certain telecommunications
network protective, operational and safety requirements. The Department does
not guarantee that the equipment will operate to the user’s satisfaction.
Users should ensure, for their own protection, that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are joined together. These precautions may be
particularly important in rural areas.
The manufacturer requires that you connect your Communicator to the nationwide
telephone network through a modular telephone jack (USOC RJ11C, RJ11W or
RJ14). This equipment may not be used with coin telephone lines or party
lines.
Contact the local public utility commission, public service commission or
corporation commission for information.
Notification for the Telephone Company
Upon request of your local telephone company, you are required to provide them
with the following information:
- The “Line” to which you will connect your Communicator (that is, your phone number); and
- The Communicator’s FCC Registration Number and Ringer Equivalence Number (REN). Those numbers are on the bottom of your Communicator. The REN is used to determine how many devices may be connected to a telephone line.
Lifeline 7200C Setup Guide
46 Regulatory Compliance
Excessive RENs on a telephone line may result in the devices not ringing in
response to an incoming call. In most, but not all, areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may
be connected to a line, as determined by the total RENs, contact your local
telephone company. For products approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (e.g., 03 is
a REN of 0.3).
Lifeline
200 Donald Lynch Blvd., Suite 300
Marlborough, MA 01752
855-681-5351
www.lifeline.com
Lifeline Canada
95 Barber Greene Road, Suite 105
Toronto, Ontario M3C 3E9
Canada
800-387-8120
www.lifeline.ca
© 2023. All rights reserved.
Button signal range may vary due to environmental factors.
300004479323 Rev.A