Shark AL Ultra Robot Vacuum Cleaner User Guide

June 13, 2024
Shark

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Shark AL Ultra Robot Vacuum Cleaner

Product Information

The product is a robotic vacuum cleaner with mopping capabilities. It features advanced mapping and scheduling functions, as well as the ability to avoid carpets and create no-go zones. The robot also has an ultra-clean mode and can be used as a 2-in-1 vacuum and mop.

Product Usage Instructions

  1. Prep Your Home:

    • Ensure your home is ready for the robot by removing any obstacles or items that may interfere with its cleaning.
  2. Scheduling and Interactive Map:

    • Set up the app to schedule cleaning times and create an interactive map of your home.
  3. Carpet Avoidance:

    • Use the app to identify carpets and rugs in your home. The robot will avoid them when in mopping mode. If rugs block the robot’s path, you may need to move them.
  4. No-Go Zones:

    • Create no-go zones in the app to prevent the robot from entering certain areas of your home.
  5. Ultra Robot 2-in-1:

    • The robot can function as both a vacuum cleaner and a mop
      simultaneously.
  6. Quick Start Guide:

    • Refer to the provided quick start guide for initial setup instructions.
  7. Avoid Moving the Robot or Dock:

    • Do not pick up or move the robot while it is cleaning, as this can affect its ability to map your home. Similarly, avoid moving the charging dock.
  8. Emptying the Dust Bin:

    • During the first few weeks of use, the dust bin may need to be emptied more frequently as the robot cleans hard-to-reach areas. Empty the debris and dust into the trash, and remove any debris between the filter and the plastic shield.
  9. Smart Home Setup:

    • Follow the instructions on sharkclean.com/app to set up voice control using Google Home or Amazon Alexa.
  10. Before You Clean:

    • Prior to cleaning, the robot needs to complete an Explore Run without the fluid reservoir attached to create a map of your home. During this run, the robot will roam around your home.
    • After the Explore Run, you can create Carpet Zones in the app to keep the robot away from carpets and rugs while mopping. If you don’t have carpets or rugs, you can skip this step.
  11. Interactive Map with Carpet Zones:

    • Once the map is created, you can start cleaning.
  12. How to Set Up Mopping Mode:

    • To enable mopping mode, fill the fluid reservoir, attach the mopping pad, and insert the reservoir into the back of the robot.
    • In mopping mode, the robot will vacuum and mop simultaneously.
    • After use, remove the mop accessories and follow the care instructions on the back of the pad.

GETTING THWE MHAOST TT OO EUXT OPECF YTOUR ROBOT

To get the best experience, download the SharkClean® app and follow the tips below.

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  • Before each clean, clear cords and remove small objects like clothing or toys that are less than 3.5” tall.
  • Open interior doors in rooms you want your robot to clean.

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  • For a constant state of clean, set up a whole-home cleaning schedule in the app.
  • Use the interactive home map for an even more customizable clean.

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When your home map is set up, you can use the app to identify carpets and rugs so the robot can avoid them when it mops. If rugs are blocking your robot’s path to another room in mopping mode, you may need to move them.

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Create no-go zones in the app to keep your robot out of the areas you would like it to avoid:

  • Near power cords or phone chargers.
  • In front of high thresholds.Shark-AL-Ultra-Robot-Vacuum-Cleaner-05

While your robot is cleaning, do not pick it up and move it, or move the charging dock—this will impact the robot’s ability to map your home.

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During the first few weeks of use, the dust bin will need to be emptied more frequently, as the robot cleans areas that were previously hard to reach. Empty debris and dust into trash. Remove any debris between the filter and the plastic shield.

SETUP

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  • Remove protective film from robot and dock.
  • Attach side brush.

Note: Side brush may vary.

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  • Find a permanent location for the dock in a spot with a strong Wi-Fi signal.
  • Place the dock on bare floor, away from rugs or carpets, with its back against the wall.
  • Attach the landing mat to the bottom of the dock.
  • Plug in the dock. The indicator light will illuminate green when the dock has power.

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  • To turn on the robot, press the DOCK button for 5 to 7 seconds until the lights illuminate on the robot.
  • To charge, place the robot on the dock’s charging contacts. It may take up to 6 hours to charge completely.

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Search “SharkClean” in the app store or scan the QR code on the front cover to download the app.

CAN’T CONNECT TO WI-FI?Shark-AL-Ultra-Robot-Vacuum-
Cleaner-11

Restart your phone

  • Turn off phone, wait a few minutes, then turn it back on and connect to Wi-Fi.

Reboot your robot

  • Take robot off dock and press and hold down the CLEAN button on the robot for 12 seconds. Turn your robot back on by placing it on the dock.

Reboot your router

  • Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.

Two Easy Steps If You’re Stuck:

  1. Having trouble connecting to your robot? Call 1-888-228-5531 for robot support.
  2. For additional help, visit: sharkclean.com/support
    • Owner’s Guide
    • How-to Videos
    • Troubleshooting
    • FAQs
    • Tips & Tricks

Smart Home Setup
To set up voice control using Google Home or Amazon Alexa, visit sharkclean.com/app for instructions.

  • To use the app, your phone must be connected to a 2.4 GHz network. The app will not work on a 5 GHz network.
  • DO NOT use a VPN or a proxy server.
  • Make sure Wi-Fi isolation is turned off on the router.

BEFORE YOU CLEAN

Your robot will need to complete an Explore Run without the fluid reservoir attached to create a map of your home.
During the Explore Run, your robot will roam around your home as it creates a map.
After this run, you can create Carpet Zones in the app to keep the robot away from carpets and rugs while mopping. If you do not want to set up Carpet Zones, or do not have carpets or rugs in your home, you can skip this step.

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Now you’re ready to clean.

HOW TO SET UP MOPPING MODE
To put your robot in mopping mode, fill the fluid reservoir, attach the pad, and install the reservoir into the back of the robot. In this mode, your robot will vacuum and mop simultaneously.

ATTACH MOPPING PAD

  • Insert the flat edge of the pad through the slot in the fluid reservoir.
  • Secure the pad to the back of the reservoir.

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ADD WATER AND FLOOR CLEANER TO RESERVOIR

  •  Add water through the fill port to the water line, then add cleaning solution up to the line marked VACMOP™ Floor Cleaner.

Shark-AL-Ultra-Robot-Vacuum-Cleaner-14FOR BEST RESULTS, USE SHARK VACMOP™ FLOOR CLEANER.

INSERT FLUID RESERVOIR INTO ROBOT

  • Firmly push the fluid reservoir into the back of the robot. (Do not remove the dust bin.)
  • When properly inserted, the fluid reservoir will click securely into place.
  • Your robot is ready to simultaneously vacuum and mop your hard floors.

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REMOVE MOP ACCESSORIES AFTER USE

  • Press the release button at the fill port and slide out the fluid reservoir.
  • Pour all remaining liquid out of the reservoir.
  • Remove the pad and follow the care instructions on the back of the pad.

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DOWNLOAD THE SHARKCLEAN® APP

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Shark-AL-Ultra-Robot-Vacuum-Cleaner-17 Scan QR code with your phone’s camera to quickly find and download the app

© 2022 SharkNinja Operating LLC. SHARK and SHARKCLEAN are registered trademarks of SharkNinja Operating LLC. VACMOP is a trademark of SharkNinja Operating LLC. APPLE, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. APP STORE is a service mark of Apple Inc., registered
in the U.S. and other countries. GOOGLE, GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play
logo, and Android are trademarks of GOOGLE LLC.
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