TOPRO 814746 Troja Neuro Rollator Instruction Manual

: June 13, 2024
: TOPRO

TOPRO 814746 Troja Neuro Rollator Instruction Manual

Congratulations with your choice of a new TOPRO rollator
Every TOPRO rollator is developed, designed and manufactured in Norway. The product conforms to Medical Device Regulation (EU) 2017/745. It is tested and approved according to EN ISO 11199-2:2021. On receipt of the goods, please check your product. If you have any queries, please contact your mobility shop or dealer immediately. If you have problems reading this user manual, an electronic version is available on topromobility.com.

Intended use

The TOPRO Troja Neuro shall give support to users with reduced balance and/or reduced walking ability. It is designed to be pushed, not pulled. The rollator has a reverse brake system, specially designed for individuals with neurological conditions. The brakes are always activated and only released when the brake levers are pulled/squeezed upwards or pushed downwards to locked position. The intention is to increase the ability of individuals with neurological conditions to independently maintain control while walking. The integrated seat provides an opportunity for the user to rest if needed. The intended user is an adult. Height and weight restrictions apply. Contraindications: The product is not suitable for persons with low strength in arms, with very poor balance, or with considerable cognitive disabilities. The product is designed and approved for both indoors and outdoors use. Outdoors the rollator is intended to be an aid for walking on roads and paths. It is not suitable in rough and/or steep terrain, neither for stairs.

To get to know the rollator and learn how to use it properly, training by a professional is recommended.

The grey numbered circles in this user manual refers to the numbered information graphics and illustrations inside the cover

Get to know your TOPRO product

A Handle
B Brake lever
C Handle tube
D Seat bars / Carrying handle
E Brake cable
F Locking clamp
G Seat with strap for folding mechanism
H Lock wheel for the handle
I Basket
J Side frame
K Edge guard
L Brake block
M Tilting function
N Product label

Safety

When folding and unfolding the rollator, be aware so you do not hurt your fingers.

Be aware not to put your fingers in open holes or between stationary parts.

Make sure that the lock wheels for height adjustment of the handles are locked tight.

To brake, the brake levers must be released (A).

To move the rollator, the brake levers must be squeezed upwards (B).

When stationary or parked, make sure the parking brakes on both sides are activated (A).

Do not use the rollator on stairs. Be careful when passing kerbs etc.

Check the brakes before use every time, and that the rollator locks in unfolded position.

Do not use the rollator to transport heavy loads or persons.

Be aware that some parts of the rollator might feel hot or cold when exposed to extreme temperatures.

Do not modify the product as this might put your safety at risk and the guarantee will become void.

Before sitting on the seat (C), make sure the parking brakes on both sides are activated (A).

To reduce the risk of falling, do not lean or bend sideways or over to the rear of the rollator whilst in the seated position (D). Do not tilt the rollator too much sideways, to avoid the risk of falling. For the same reason, bags etc. must never be hung on the handles.

To give the right support and safety, walk straight and make sure the rollator is kept as close to your body as possible (E). Walk between the rear wheels (F), not behind them (G).

Be careful when wearing uttering skirts or trousers as they could get caught in the wheels, which could lead to falling. Wear sturdy footwear to avoid injuries.

For safety reasons it is prohibited to sit on the rollator during public transportation. Store your rollator safely.

Do not use the rollator on slippery or icy surfaces.

Keep the rollator away from fire and hot items.

Do not climb on the rollator.

Unfolding / Folding

Unfolding: Release the lock clamp positioned at the seat bars (A). Press the seat bars down and outwards. The side frames will slide apart. Press down the seat bars (B), until you hear a clicking sound. The rollator is now locked in its open position.

Folding: Pull the strap on the seat (C) and press the side frames together. Lock the clamp (D) over the seat bars.

Carrying the rollator: The rollator must not be carried by the seat strap or the brake cables. Fold the rollator as shown on the illustration (E). Carry the rollator by the seat bars (F) when folded.

Brakes

Make sure the brakes are working before each trip and that the rollator moves when squeezing the brake levers. Each brake lever (A) works on each of the rear wheels. The brake levers can be used in three positions:

Parking brakes: In neutral position (A), the brakes are continuously activated. Do not drive or push the rollator while the brakes are activated.
Walking with extra brake control: When the levers are pulled upwards (B), the brakes are released, and the rollator becomes moveable. To regain the braking eect immediately, release the brake levers (A).
Disable the brakes: When the brake levers are pushed all the way downwards to locked position (C), the rollator can continuously be moved freely

Checking: Squeeze the brake levers (B) or push them downwards to the locked position (C) while spinning the wheel, to ensure that the brake block (D) does not touch the wheel (E), and that the wheel is moving freely. In neutral position (A) the brake block shall be positioned between the ribs on the drum brake (F).

Adjusting: Ensure the brakes are activated by releasing the brake levers (A). Loosen the nut (G). Check that the brake block (D) is positioned between the ribs on the drum brake (F). Adjust the brake block with the adjustment screw (H) so the brake lever is proper set, without slack. Tighten the nut (G). Check that the brakes are working properly after adjusting.

Maintaining: Clean the brake block (D) and the brake spring (I) regularly. The wheels and brakes can be replaced if they are worn out or damaged.

Handles / Memory function

Height adjusting: Untighten the lock wheel (A) (approx. 2 turns). Adjust the handle tube (B) to a suitable height, then pull it slightly up and down (C) until you hear a clicking sound. Tighten the lock wheel (A). Adjust both handles to the same height by comparing the number scale on each side. It is recommended that the handles are set to the same height as your wrists when your arms are hanging alongside your body.

Memory Function: Decide on the height of the handles (see number scale). Count visible holes at the back of the handle tubes. Unscrew the lock wheel (A). Pull the tube (B) out of the frame. The fastening piece (D) will now follow the handle tube. Move the fastening piece (D) so that the number of holes above it equals to the previously counted holes. Fit the red memory chip (E) on the handle tube in the first available hole under the fastening piece (D). Push the handle tube (B) and fastening piece (D) downwards and into the side frame (F). Screw the lock wheel (A) halfway in. Pull the handle (G) up until it stops, and then tighten the lock wheel (A) properly. From now on, when the handles are in the lowest position, they will stop in the pre-set position when pulled up

Seat

The rollator has a safe and convenient mesh seat, which provides view to the ground while walking. It can easily be wiped o with a cloth if needed. The parking brakes must be activated before using the seat. Release both brake levers (A). Both rear wheels are now locked. Sit with your back towards the basket (B).

Edge guard / Tilt function

Edge guard: The edge guards (A), which are in front of the rear wheels prevent the rear wheels from catching on corners, door frames etc.

Tilt function: To use the tilt function use the front of the foot and press down on the tilt pedal (B), which is beside the rear wheel. This helps to tilt the rollator over thresholds, edges etc. Please note: Be careful when passing kerbs etc. Do not use the rollator in stairs.

Basket

The basket holds up to 10 kilos and can be washed gently at up to 40 °C.

Mounting: Apply the parking brakes by releasing the brake levers (A). Place the brackets on the basket (B) onto the carrying handles of the rollator and push them downwards. When positioned correctly, you will hear a clicking sound. Ensure that the brake cable still runs unrestrained along the frame (C).

Removal: Apply the parking brakes by releasing the brake levers (A). Place your hands towards the front of the basket, on both sides. Lift the basket up while pressing it slightly together. Be aware so you do not hurt your fingers.

TOPRO ErgoGrip

TOPRO ErgoGrip offers ergonomic grip and support surfaces. The top front of the handles provides steady grip position when getting up from a chair or couch. Always make sure the parking brakes are activated when getting up from seated position. The ErgoGrip also oers extra support while standing. Always use the traditional grip position for easy access to the brake levers while walking.

Transport

The rollator should be transported in the folded and locked position (see section Unfolding / Folding). Ensure that the lock clamp is on, so that the rollator cannot unfold unintentionally. Be careful when loading the rollator into a vehicle, giving attention to securing it.

Storage

The rollator should be stored in an upright position. If stored outdoors it must be under a cover to protect it. Do not leave the rollator unattended. Do not put heavy items on top of the rollator during storage.

Cleaning

The rollator can be cleaned using a damp cloth. In case of mud and grime accumulation, a cloth with a mild washing detergent can be used followed by rinsing with lukewarm water. Do not use high pressure cleaners and avoid ushing directly against ball bearings (in wheels and front forks). Do not use abrasives or steam wash. Dry the rollator using a soft cloth.

Disinfection

Disinfection must only be carried out by authorized personnel. Please contact your local dealer or mobility aid centre. During disinfection sucient protective equipment must be worn, and the instructions of the disinfectant manufacturer must be followed. The surface of the rollator should be cleaned with a soft cloth or sponge and an approved chemical disinfectant containing 70–80 % ethanol. We advise against disinfectant that contains chlorine or phenol. Do not use heat disinfection. The manufacturer cannot be held responsible for any damage or injuries occurred using harmful disinfectant/measures or disinfection carried out by unauthorized personnel.

Inspection / Maintenance / Re-use

It is recommended that inspection and maintenance are carried out regularly (frequency is determined by how and how often the rollator is used). Check the following items: Frame, screws, handles, handle tubes, brakes, brake parts, wheels, seat and accessories. This also applies when the rollator is to be prepared for re-use. Please see detailed instructions in this user manual about maintenance of brakes and cleaning/disinfection. The recommended maintenance is not a requirement, and no preventive maintenance is required provided that the rollator is used as intended according to this user manual.

Material / Recycling

The rollator is made of plastic-coated aluminium tubes, plastic couplings and material made of plastic and polyester. There are ball bearings in all wheels and forks. Most rollator parts can be recycled. Dispose the rollator and its packaging according to the applicable regulations in your country. For information, please contact your public authorities.

Warranty

TOPRO Troja Neuro is guaranteed free of faults and defects for 7 years. Damage caused by incorrect use or parts that are exposed to natural wear and tear (e.g., brake block, brake cable, wheel, basket, seat and handle) are exempt from the 7-year warranty. For repairs during the warranty period, please contact your local mobility shop or dealer. The warranty is void if unauthorised spare parts or accessories have been or are being used on the product. The expected lifespan of the product is estimated to be 10 years if it is used in the correct manner according to this user manual and its safety and maintenance instructions.

Product label

Manufacturer
Maximum user weight
Maximum length of rollator
Maximum width / height of rollator
Medical Device
Consult Instructions for use
Intended for indoors and outdoors use
CE-marking (This product conforms to Medical Device Regulation (EU) 2017/745)
Model name
Model number
Date of manufacture
Serial number
Global Trade Item Number
GS1 DataMatrix

Accessories

| TOPRO Item No.
---|---
Back support with padding, 67 cm| 815270
Back support with padding, 75 cm| 815272
Tray| 814728
Anti-slip mat for tray| 814059
Crutch holder| 814025
Bottle holde| 814043
Bell| 814626
LED lamp with clip-on and USB plug| 815260
Umbrella with attachment, black| 814068
One-handed brake| 814026
Guiding handle for the visually impaired| 814014
Rear bag with zipper| 814046
Name tag| 814024
Roll resistance system, pair| 814038
Transport bag| 814042
Basket for oxygen bottle (only compressed, not liquid)| 814009

Accessories mounted on the rollator may inuence stability, we therefore advise you to use them with care. Accessories can be ordered separately to enable the rollator to be customised to individual needs. Contact your mobility shop, dealer or TOPRO for an updated overview of available accessories or visit our homepage topromobility.com.

TOPRO rollators are developed, designed and manufactured in Norway by:

TOPRO Industri AS
Rambekkveien 5, NO-2816 Gjøvik, Norway
(+47) 61 13 46 00
info@topromobility.com
www.topromobility.com

Subsidiaries

TOPRO GmbH
Bahnhofstraße 26 d
82256 Fürstenfeldbruck GERMANY
Tel: +49 (0) 8141 88 89 39-0
Fax: +49 (0) 8141 88 89 39-22
cs@topro.de
www.topromobility.com

TOPRO Mobility B.V.
C‘park Bata
Europaplein 1
Gebouw 21 – unit 2.17
5684 ZC Best
THE NETHERLANDS
Tel: +31 (0) 6 27 288 801
cs@topromobility.nl
www.topromobility.com

TOPRO Mobility AB
Buskuddsvägen 9
185 95 Vaxholm
SWEDEN
Tel: +46 (0) 8 311 330
info@topromobility.se
www.topromobility.com

TOPRO GmbH
Zweigniederlassung Stetten
Im Stetterfeld 2
5608 Stetten
SWITZERLAND
Tel: +41 (0) 44 940 36 50
Fax: +41 (0) 44 940 36 51
mail@topro.ch
www.topromobility.com

TOPRO Limited
Trent Business centre
Thoroton Rd
West Bridgford
Nottingham
NG2 5FT
UNITED KINGDOM
Tel: +44 (0) 115 846 5406
Fax: +44 (0) 844 739 16 15
info@topro.co.uk
www.topromobility.com

TOPRO Mobility DK
Jadevej 11
8541 Skødstrup
DENMARK
Tel +45 (0) 53 763 131
info@topromobility.dk

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