Shark AV970 IQ Robot Vacuum Cleaner User Guide
- June 13, 2024
- Shark
Table of Contents
Shark AV970 IQ Robot Vacuum Cleaner
Product Information
The product is a robot vacuum cleaner manufactured by SharkClean. It is designed to autonomously clean floors and carpets in a home. The robot uses advanced mapping technology to navigate and clean different areas of the home. It can be controlled and scheduled through the SharkClean app, which is available for download on both Apple iOS and Android devices. The robot comes with a dust bin that needs to be emptied regularly, especially during the initial weeks of use. The product also has a docking station that provides charging for the robot.
Product Usage Instructions
-
1. **Step 1: Prep the Robot**- Ensure that the side brushes are properly installed on the robot.
-
- Step 2: Set up the Dock
- Choose a central location with a strong Wi-Fi signal for the docking station.
- Clear any objects within 3ft. on either side and 5ft. in front of the dock.
- Place the dock against the wall and connect the charging cord to the back.
- The indicator light on the dock will turn green when it has power.
-
- Step 3: Charge the Robot
- Place the robot on the dock with its front side facing the dock.
- Ensure that the power button on the robot is in the “ON” position.
- Allow the robot to charge for approximately 6 hours.
- The dock light will turn blue and the robot will beep when charging begins.
-
- Step 4: Download the SharkClean App
- Search for “SharkClean” in the app store on your smartphone.
- Download and install the app on your device.
-
- Step 5: Prep Your Home
- Clear cords and remove small objects like toys, clothing, or drapes from the floors.
- Open interior doors in the rooms you want the robot to clean.
-
Step 6: Set Up for Success
- If desired, use BotBoundary strips to create virtual boundaries for the robot.
If you have any further questions or need assistance with smart home setup or voice control integration, you can visit sharkclean.com/app for instructions or contact customer support.
WHAT TO EXPECT
As your robot learns your home, you may need to make some small adjustments to optimize performance.
SCHEDULING
For a constant state of clean™, set up a cleaning schedule in the app.
AVOID MOVING THE ROBOT OR DOCK
While your robot is cleaning, do not pick it up and move it, or move the charging dock—this could impact the robot’s ability to map your home.
EMPTYING THE DUST BIN
During the first few weeks of use, the dust bin will need to be emptied
frequently. Empty debris and dust into trash.
Remove any debris buildup between the filter and the plastic shield.
LIGHTING CONDITIONS
For best results, run your robot in well-lit conditions. If you run your robot at night, keep the lights on in the areas to be cleaned.
DOORWAYS AND THRESHOLDS
Your robot can easily climb over most thresholds, but if one is higher than 7/8ths of an inch, block it off with a BotBoundary® strip.
SETUP
- Remove protective film from robot and dock.
- Attach side brushes located in the red packaging.
- The power button on the side of the robot must be in the (I) ON position.
Find a permanent location for the dock in a central area with a strong Wi-Fi signal. Remove any objects that are closer than 3 ft. from either side of the dock, or closer than 5 ft. from the front. Place the dock with its back against the wall, and connect the charging cord to the back. The Indicator Light will illuminate green when the dock has power.
Place robot on dock to charge for 6 hours. Power button must be in the (I) ON position and the robot must be aligned correctly, with its FRONT side against the dock. When charging begins, the robot will BEEP and the DOCK light will turn BLUE.
Search “SharkClean” in the app store or scan the QR code and download.
NOTE: For more information on connecting your robot, see next page.
OPTIMIZING YOUR HOME FOR CLEANING
Clear cords and remove small objects like toys, clothing, or drapes from floors. Open interior doors in rooms you want your robot to clean.
Use the BotBoundary® strip included in the box to keep your robot out of the areas you would like it to avoid:
- Near power cords or phone chargers.
- In front of thresholds higher than 7/8ths of an inch.
CONNECTING THE SHARKCLEAN™ APP AND ROBOT
Search SharkClean in the app store and download to get started.
STEP 1
Create An Account
- Open the SharkClean app and set up your account.
STEP 2
Activate Robot Wi-Fi
- Hold down Dock and Clean buttons simultaneously until the Wi-Fi light ( ) on the robot blinks.
Apple iOS Only
STEP 3
Select Robot
- Exit the app and open Wi-Fi settings.
- Select your robot (Ex. Shark_ RVXXX) from the menu.
- Exit settings and return to the SharkClean app.
STEP 4
Connect To Home Wi-Fi
- Select your home Wi-Fi network and enter your password.
NOTE: Most networks are 2.4GHz. The app will not work on a 5GHz network.
STEP 5
Success!
- When pairing is complete, the Success screen will appear.
Questions?
Two Easy Steps If You’re Stuck:
Having trouble connecting to your robot? Call
1-888-228-5531 for robot support.
For additional help, visit:
sharkclean.com/support
- How-to Videos
- FAQs
- Troubleshooting
- Tips & Tricks
Smart Home Setup
To set up voice control using Google Home or Amazon Alexa, visit
sharkclean.com/app for instructions.
HAVING TROUBLE CONNECTING TO YOUR ROBOT?
Restart your phone
Reboot your robot
- Press the power button on the side of the ROBOT for 10 seconds to the OFF position, then press it again to turn power back ON.
Reboot your router
- Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.
© 2020 SharkNinja Operating LLC. BOTBOUNDARY, SHARK, and SHARK IQ ROBOT are registered trademarks of SharkNinja Operating LLC. CONSTANT STATE OF CLEAN and SHARKCLEAN are trademarks of SharkNinja Operating LLC. APPLE, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. APP STORE is a service mark of Apple Inc., registered in the U.S. and other countries. GOOGLE, GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play logo, and Android are trademarks of GOOGLE LLC.
Scan QR code with your phone’s camera to quickly find and download the app