PLANTRONICS SOUND Explorer 380 Series Bluetooth Handfree Headset User Guide

PLANTRONICS SOUND Explorer 380 Series Bluetooth Handfree Headset

Product Information

The product is a Plantronics headset that provides wireless communication capabilities. It comes with various features including an ear loop, call control button, indicator light, volume control, microphone, speaker/ear tip, and a charging jack. The package also includes other accessories such as an AC charger, vehicle charging adapter, USB headset charger, vehicle power charger, and a USB lanyard. The headset can be charged using the AC charger or connected to other devices for charging.

Product Usage Instructions

Charging Your Headset

1. Before using your headset for the first time, charge it for at least 20 minutes. A full charge takes approximately two hours.
2. Plug the AC charger into a power outlet.
3. Connect the charger cable to the charging jack on theheadset.
4. While your headset is charging, the indicator glows red. When your headset is fully charged, the indicator turns off.
5. Do not use your headset while it is connected to the charger.

How to Charge Your Headset Using the AC Charger
Before using your headset for the first time, charge it for at least 20 minutes. A full charge takes approximately two hours.

1. Plug the AC charger into a power outlet.
2. Connect the charger cable to the charging jack on the headset.

While your headset is charging, the indicator glows red. When your headset is fully charged, the indicator turns off. Do not use your headset while it is connected to the charger.

NOTE: Never charge the headset where the temperature may fall below 0 ºC (32 ºF) or rise above 40 ºC (104 ºF) – for example, in an unattended motor vehicle. Do not charge the headset while it is unattended.

Pairing Your Headset

1. Turn on the Bluetooth feature on your phone. For most phones, select Settings/Tools > Connections > Bluetooth > On. Refer to your phone’s user guide for more information.
2. Turn the headset on by pressing and holding the call control button until the indicator light flashes red and blue. The headset is now in pairing mode. If you don’t see the red/blue flash, press and hold the call control button to turn your headset off, and then press and hold the call control button again until you see the red/blue flash.
3. Use the commands on your phone to locate your headset. For most phones, select Settings/Tools > Connections > Bluetooth > Search > 3xxPlantronics. Refer to your phone’s user guide for more information.
4. If prompted for the PIN code/passkey, enter 0000.
5. Pairing is successful when the indicator on your headset flashes blue. Your headset is now connected and ready to use.

Pairing is the process of introducing your headset to your phone. Before using your headset for the first time, you must pair it with your Bluetooth phone. Normally, you need to pair your headset with your phone only once. To see a demo of the pairing process, visit www.plantronics.com/EasyToPair (only available in English). Plantronics QuickPair™ Technology Your new headset includes Plantronics QuickPair technology to simplify the Bluetooth setup process. The first time you turn your headset on, your headset automatically enters pairing mode for 10 minutes (the indicator light flashes red and blue). Once paired successfully, your headset stays on for instant use. If not successfully paired after 10 minutes, your headset automatically powers off. When you turn the headset on again, it automatically goes into pairing mode until successfully paired with a Bluetooth phone.

Welcome
Congratulations on purchasing a Plantronics headset. This User Guide contains instructions for setting up and using your Plantronics Explorer® 380/390 series headset. Please refer to the separate “For Your Safety” booklet for important safety, charging, battery and regulatory information prior to installation or use of the product.

Getting Assistance
The Plantronics Technical Assistance Center is ready to assist you. You can find answers to frequently asked questions, ask a question using e-mail, receive service over the Internet, or speak directly with
a representative. Visit www.plantronics.com/support or call your country support line mentioned at the back of this user guide.

Registering Your Product
Visit www.plantronics.com/productregistration to register your product online so we can provide you with the best service and technical support.

What is Bluetooth®?
Bluetooth wireless technology provides a way for devices to communicate with each other using short-range radio frequency instead of wires. Any two Bluetooth devices can communicate as long as they both have Bluetooth turned on, they are within range and they have been paired – a quick “handshake” process that connects the two devices. Bluetooth range is up to 10 meters (33 feet). Obstructions such as walls or other electronics devices can cause interference or shorten the effective range.

NOTE: For optimal performance, place your headset and phone on the same side of your body.

Package Contents and Features

Headset Front

Headset Back

*Plantronics Explorer® 380/390 Series Accessories
**

• May not be available for all models. To order, please contact your Plantronics supplier or go towww.plantronics.com
  

Pairing Your Headset – First Time

How to Pair Your Phone With Your Headset for the First Time

1. Turn on the Bluetooth feature on your phone.
   For most phones, select Settings/Tools > Connections > Bluetooth > On. See your phone’s user guide for more information.

2. Turn the headset on.
   Press and hold the call control button until the indicator light flashes red and blue. The headset is now in pairing mode. If you don’t see the red/blue flash, press and hold the call control button to turn your headset off, and then press and hold the call control button again until you see the red/blue flash.

3. Use the commands on your phone to locate your headset.
   For most phones, select Settings/Tools > Connections > Bluetooth > Search > 3xxPlantronics. See your phone’s user guide for more information.

4. If prompted for the PIN code/passkey, enter 0000.
   Pairing is successful when the indicator on your headset flashes blue. Your headset is now connected and ready to use.
   (See note on page 5.)

How to Pair Your Headset If it Has Been Previously Paired With Another Device

1. Turn the headset off.
   Press and hold the call control button until the indicator turns red and then turns off.

2. Turn the headset on.
   Press and hold the call control button until the indicator light continues to flash red and blue. The headset is now in pairing mode.

3. Use the commands on your phone to locate your headset.
   For most phones, select Settings/Tools > Connections > Bluetooth Search > 3xxPlantronics. See your phone’s user guide for more information.

4. If prompted for the PIN code/passkey, enter 0000.
   Pairing is successful when the indicator on your headset flashes blue. Your headset is now connected and ready to use.

NOTE: This headset is equipped with Secure Simple Pairing (SSP). If your phone supports SSP, you will not have to follow step 4; you will instead see a message on your phone alerting you to a successful pairing.

Adjusting the Fit

1. To remove the earloop, gently pull up on earloop near the Plantronics name until you hear a snap. To replace, gently snap back onto post.
2. Position earloop as shown above.
3. Place the ear loop behind your ear.
4. Rotate the headset so that the speaker/eartip rests comfortably in your ear.
5. Align the microphone with the corner of your mouth.
   Callers can hear you best when you point the microphone towards the corner of your mouth.
   

Headset Controls

Range
To maintain a connection, keep your headset within 10 meters (33 feet) of the Bluetooth device. If there are obstacles between your headset and the device, you may experience interference. For optimal performance, place your headset and phone on the same side of your body. Audio quality degrades as you move out of range. When you are far enough away to lose the connection, you hear a high tone in the headset.
NOTE: The headset attempts to reconnect for 30 seconds. If you move back in range after 30 seconds pass, you can manually reconnect by pressing the call control button.

• Audio quality is also dependent upon the device with which the headset is paired.

Using More Than One Bluetooth Phone

[Explorer 390 series only]
Plantronics Explorer 390 supports multipoint technology, which allows you to use one headset with two different Bluetooth mobile phones.

How to Enter Pairing Mode if Headset Was Paired Before
While the headset is off, press and hold the call control button for 4 seconds. The indicator light will flash blue twice. You wlll hear a brief low tone. See steps 1, 3 and 4 of “Pairing Your Headset” on page 4 to pair your headset with your second phone. If not paired in 2 minutes, the headset will automatically exit pairing mode.

How to Initiate a Call
The headset initiates a call on the phone you most recently used. To use the second paired phone, initiate the call using the controls on the second phone. The second phone forms an active link with the headset.

How to Answer a Call on One Phone While Talking on the Other Phone
To answer the second call, you must end the first call. You can’t place one call on hold while answering a call from the other phone.

1. Press the call control button once to hang up the existing call.
2. Answer the second call on the phone.
3. While the call is in progress, transfer the call from the phone  to your headset by pressing and holding the headset call control button for 2 seconds. You will hear a brief low tone before the call is transferred.

NOTE: If you choose not to answer the second call, and you have voice mail on the second phone, the call will go to voice mail.

Indicator Lights

Hands-Free Features
If your phone and your wireless service provider both support hands-free operation, you can use the following features:

Troubleshooting

Product Specifications

• Battery enabled. Performance may vary by the devices you pair with and the number of active pairings. Battery life may be reduced if multipoint functionality is enabled.

For safety information, see the separate “For Your Safety” booklet. For warranty information, see the separate “2 Year Warranty” leaflet or visit www.plantronics.com
Plantronics Ltd
Wootton Bassett, UK
Tel: 0800 410014
Plantronics B.V.
Scorpius 140
2132 LR Hoofddorp
Netherlands
www.plantronics.com
© 2008 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics Explorer, Quick Pair and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth word mark and logo are owned by Bluetooth SIG, Inc. and any use of such marks by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.
U.S. Patents Pending
80492-03 Rev B

References

• Poly | Video Conferencing, Conference Phones & Headsets | Poly, formerly Plantronics & Polycom
• Poly | Video Conferencing, Conference Phones & Headsets | Poly, formerly Plantronics & Polycom
• Bluetooth Pairing Guide | Poly, formerly Plantronics & Polycom
• Health & Safety Information | Poly, formerly Plantronics & Polycom
• Headset Warranty Service | Poly, formerly Plantronics & Polycom
• Support | Poly, formerly Plantronics & Polycom

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