RAZOR GGT2131M Outdoor 2 Burner Portable LP Gas Griddle Owner’s Manual
- June 13, 2024
- Razor
Table of Contents
- RAZOR GGT2131M Outdoor 2 Burner Portable LP Gas Griddle
- Product Information
- Important Safety Instructions
- Product Usage Instructions
- Important Safeguards – LP Gas
- Part list
- Assembly Instructions
- Installing LP Gas Tank
- Operating Instructions
- Cleaning and Care
- Product Registration
- Replacement Parts
- Limited Warranty
- Contact
- Troubleshooting
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
RAZOR GGT2131M Outdoor 2 Burner Portable LP Gas Griddle
Product Information
The Outdoor 2-Burner Portable LP Gas Griddle, Model No. GGT2131M, is a versatile cooking appliance for outdoor use. It is designed to provide a convenient and efficient way to cook a variety of foods. The griddle is made from 75% Bagasse, an environmentally friendly sugar cane pulp by-product, making it a sustainable choice for outdoor cooking.
Important Safety Instructions
- Do not leave the appliance unattended while in use, especially when cooking fatty meat and closing the lid for too long.
- This griddle is for outdoor use only and should not be used in a building, garage, or any other enclosed area.
- Do not operate, light, or use this appliance within ten feet (3.05 m) of walls, structures, or buildings.
- This griddle is intended for residential use only and is not suitable for commercial use.
- Do not use the griddle as a heater as toxic fumes can accumulate and cause asphyxiation.
- Do not operate the griddle on any type of tabletop surface.
- This griddle is safety certified for use in the United States and/or Canada only. Modifying it for use in any other location will result in a safety hazard and void the warranty.
- Use the griddle with liquid propane (LP) gas only. Attempting to use natural gas in this griddle is dangerous and will void the warranty.
- Before operating, recheck all connections as shipping can loosen them. Even if someone else assembled the unit for you, check for leaks yourself.
- If a gas leak is present, do not operate the griddle as it may cause a fire or explosion.
- Always perform a leak test before lighting the griddle and each time the cylinder is connected for use.
Product Usage Instructions
- Choose a safe and well-ventilated outdoor area to set up the griddle.
- Ensure that the griddle is placed at least ten feet away from any walls, structures, or buildings.
- Check all connections for leaks by following the instructions provided in the manual’s “Checking for Leaks” section.
- If no leaks are detected, proceed to connect the griddle to a liquid propane (LP) gas cylinder according to the instructions in the manual.
- Once the griddle is connected to the gas cylinder, ensure that all control knobs are in the “OFF” position.
- Open the lid of the griddle and turn on the gas supply at the LP gas cylinder.
- Following the lighting instructions provided in the manual, ignite the burners by turning the control knobs to the desired heat setting.
- Allow the griddle to preheat for a few minutes until it reaches the desired cooking temperature.
- Place your food items on the griddle surface and cook them according to your recipe or preference, adjusting the heat as needed using the control knobs.
- Monitor the cooking process and ensure that you do not leave the griddle unattended while in use.
- After cooking, turn off all control knobs and close the gas supply at the LP gas cylinder.
- Allow the griddle to cool down completely before cleaning and storing it.
- After each use, it is important to season the griddle according to the instructions provided in the manual’s “Seasoning Griddle” section.
Always refer to the user manual for complete instructions and safety guidelines specific to your model.
WARNING
FOR YOUR SAFETY: For Outdoor Use Only (outside any enclosure)
WARNING
FOR YOUR SAFETY:
- Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage.
- Read the installation, operation, and maintenance instructions thoroughly before installing or servicing this equipment.
- Failure to follow these instructions could result in fire or explosion, which could cause property damage, personal injury, or death.
- This instruction manual contains important information necessary for the proper assembly and safe use of the appliance.
- Read and follow all warnings and instructions before assembling and using the appliance.
- Follow all warnings and instructions when using the appliance.
- Keep this manual for future reference.
DANGER
If you smell gas –
- Shut off gas to appliance.
- Extinguish any open flame.
- If odor continues, keep away from the appliance and immediately call your fire department.
Failure to follow these instructions could result in fire or explosion which could cause property damage, personal injury or death.
WARNING
FOR YOUR SAFETY:
- Do NOT store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance.
- An LP cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.
DANGER
Never operate this appliance unattended.
Important Safeguards – LP Gas
DANGER: Failure to follow the dangers, warnings and cautions in this manual may result in serious bodily injury or death, or in a fire or an explosion causing damage to property.
WARNINGS
- This griddle is for outdoor use only, and should not be used in a building, garage or any other enclosed area.
- Do NOT operate, light or use this appliance within ten feet (3.05 m) of walls, structures or buildings.
- For residential use only. This griddle is NOT for commercial use.
- This griddle is not intended for and should never be used as a heater. TOXIC fumes can accumulate and cause asphyxiation.
- This is NOT a tabletop griddle. Therefore, do NOT operate this griddle on any type of tabletop surface.
- This griddle is safety certified for use in the United States and/or Canada only. Do NOT modify for use in any other location. Modification will result in a safety hazard and will void your warranty.
- This griddle is for use with liquid propane (LP) gas only. The conversion to or attempted use of natural gas in this LP gas griddle is dangerous, may cause bodily harm and will void your warranty.
- Do NOT over heat this griddle as this will damage the griddle and could cause a fire or an explosion which can cause death, serious bodily injury or damage to property.
- LP gas characteristics:
- a. LP gas is flammable and hazardous if handled improperly. Become aware of the characteristics before using any LP gas product.
- b. LP gas is explosive under pressure, heavier than air, and settles and pools in low areas.
- c. LP gas in its natural state has no odor. For your safety, an odorant is added that smells like rotten cabbage.
- d. Contact with LP gas can cause freeze burns to skin.
- Apartment dwellers: Check with management to learn the requirements and fire codes for using a LP gas griddle in your apartment complex. If allowed, use outside on the ground floor with a ten foot (3.05 m) clearance from any structure. Do NOT use on or under balconies.
- LP gas cylinder needed to operate. Only cylinders marked “propane” may be used.
- The LP gas cylinder must be constructed and marked in accordance with the Specifications for LP-gas Cylinders of the U.S. Department of Transportation (D.O.T.), Cylinders, Spheres and Tubes for the Transportation of Dangerous Goods; or the National Standard of Canada, CAN/CSA-B339.
- LP gas cylinder must be arranged for vapor withdrawal.
- Dented or rusted LP gas cylinders may be hazardous and should be checked by your LP gas supplier prior to use.
- The LP gas cylinder should not be dropped or handled roughly.
- LP gas cylinders must be stored outdoors out of the reach of children and must not be stored in a building, garage or any other enclosed area. Your cylinder must never be stored where temperatures can reach over 125°F.
- Do NOT insert any tool or foreign object into the valve outlet or safety relief valve. You may damage the valve and cause a leak. Leaking propane may result in an explosion, fire, severe personal injury or death.
- Do NOT block holes in sides, bottom or back of griddle.
- Never keep an LP gas cylinder in a hot car or trunk. Heat will cause the gas pressure to increase, which may open the relief valve and allow gas to escape.
- Do NOT store a spare LP gas tank under or within 25 feet (7.62 m) of this appliance.
- Never attempt to attach this griddle to the self-contained LP gas system of a camper trailer, motor home or house.
- The use of alcohol, prescription or non-prescription drugs may impair the consumer’s ability to properly assemble or safely operate the appliance.
- Strong odors, colds, sinus congestion, etc. may prevent the detection of propane. Use caution and common sense when testing for leaks.
- NEVER use lighter fluid, lava rocks, gasoline, kerosene or alcohol with this product.
- Your griddle has been checked at all factory connections for leaks. Recheck all connections as described in the “Operating Instructions” section of the manual, as shipping can loosen connections.
- Check for leaks even if your unit was assembled for you by someone else.
- Do NOT operate if a gas leak is present. Gas leaks may cause a fire or explosion.
- You must follow all instructions in the “Checking for Leaks” section before operating. To prevent a fire or explosion hazard when testing for a leak:
- a. Always perform a leak test before lighting the griddle and each time the cylinder is connected for use.
- b. No smoking. Do NOT use or permit sources of ignition in the area while conducting a leak test.
- c. Conduct the leak test outdoors in a well-ventilated area.
- d. Do NOT use matches, lighters, or a flame to check for leaks.
- e. The use of alcohol, prescription or non-prescription drugs may impair the consumer’s ability to properly assemble or safely operate the appliance.
- f. Strong odors, colds, sinus congestion, etc. may prevent the detection of propane. Use caution and common sense when testing for leaks.
- g. Do NOT use griddle until any and all leaks are corrected. If you are unable to stop a leak, disconnect the LP gas supply. Call a gas appliance serviceman or your local LP gas supplier.
- Do NOT store or use gasoline or other flammable liquids or vapors within 25 feet (7.62 m) of this appliance.
- Do NOT use in an explosive atmosphere. Keep griddle area clear and free from combustible materials, gasoline and other flammable vapors and liquids.
- Minimum clearance from sides and back of unit to combustible construction is 21 inches (53 cm). Do NOT use this appliance under any type of overhang or roof.
- It is essential to keep the griddle’s regulator and valve assembly, burners and circulating air passages clean.
- Inspect griddle before each use.
- Do NOT alter griddle in any manner. Any alteration will void your warranty.
- Do NOT use the griddle unless it is COMPLETELY assembled and all parts are securely fastened and tightened.
- This griddle should be thoroughly cleaned and inspected on a regular basis.
- Clean and inspect the hose before each use of the appliance. If there is evidence of abrasion, wear, cuts or leaks, the hose must be replaced prior to operation.
- Use only the pressure regulator provided. Use only the replacement pressure regulator specified by RevoAce Inc. Limited
- Do NOT attempt to repair or alter the pressure regulator for any assumed defect. Any modification to this assembly will void your warranty and create the risk of a gas leak and fire. Use only authorized replacement parts supplied by manufacturer.
- Use only RevoAce Inc. Limited factory-authorized parts. The use of any part that is not factory-authorized can be dangerous and will void your warranty.
- Do NOT operate this appliance without reading “Operating Instructions” in this manual.
- Do NOT touch metal parts of griddle until they have completely cooled to avoid burns, unless you are wearing protective gear (pot holders, gloves, BBQ mitts, etc.).
- Do NOT install or use in or on boats or recreational vehicles (RV).
- Do NOT use griddle in a vehicle trunk, station wagon, mini-van or sport utility vehicle (SUV).
- WW When cooking, fire extinguishing materials should be readily accessible. In the event of an oil/grease fire, do NOT attempt to extinguish with water. Use type BC or ABC dry chemical fire extinguisher or smother with dirt, sand or baking soda.
- Move gas hoses as far away as possible from hot surfaces and dripping hot grease.
- Do NOT use griddle in high winds.
- Never lean over the griddle when lighting.
- Do NOT leave a lit griddle unattended. Keep children and pets away from griddle at all times.
- Do NOT leave griddle unattended while preheating or burning off food residue on high. If griddle has not been cleaned, a grease fire can occur that may damage the product.
- Do NOT place empty cooking vessels on the appliance while in operation.
- Use caution when placing anything on the griddle while the appliance is in operation.
- Do NOT attempt to move griddle when in use. Allow the griddle to cool before moving or storing.
- LP gas cylinder must be properly disconnected and removed prior to moving this griddle.
- Storage of griddle indoors is permissible only if the cylinder is disconnected, removed from the griddle and properly stored outdoors.
- Do NOT attempt to disconnect the gas regulator from the cylinder or any gas fitting while the griddle is in use.
- Disconnect LP gas tank when not in use.
- Always place your griddle on a hard, non-combustible, level surface. An asphalt or blacktop surface may not be acceptable for this purpose.
- Do NOT use directly on wooden decks.
- Keep all electrical cords away from a hot griddle.
- After a period of storage and/or non-use, check for leaks, burner obstructions and inspect for any abrasion, wear or cuts to the hose. WW Failure to not wait five minutes to allow the gas to clear if the griddle does not light, may result in an explosive flame-up.
- Never operate griddle without griddle surface installed.
- Always use a meat thermometer to ensure food is cooked to a safe temperature.
- Use protective gloves when assembling this product.
- Do NOT force parts together as this can result in personal injury or damage to the product.
- Never cover entire cooking area with aluminum foil. Laying the foilon the grates can restrict the intended air flow inside the grill, create barriers to the proper flow of grease to the catch pan, which sets the stage for lots of it to build up on the bottom tray, which in turn, builds the potential for grease fires and flare ups.
- Deaths, serious injury or damage to property may occur if the above is not followed exactly.
Part list
1 *** Lid G2030-010
2 * Lid Handle G2030-020
3 *** Brand Plate B0109-BRA
4 ** Griddle Surface* G2030-030
5 * Griddle Body Assembly G2030-040
6 *** Left Burner Assembly G2030-050
7 ** Right Burner Assembly* G2030-060
8 * Control Knob Bezel (2) G1143-090
9 ** Control Knob (2) G0850-G23
10 ** Grease Cup G1860-060
11 ** Regulator G2030-090
12 ** Leg (4) G1860-070
13 *** Lock A (2) B0107-E050
14 ** Lock B* (2) B0107-I09
Expanded View
Assembly Instructions
DO NOT RETURN TO PLACE OF PURCHASE.
For assistance, call 1.800.694.0013 toll-free. Please have your owner’s manual
and model number available for reference.
Note: The model number can be found on the back of the griddle.
Assembly Tips
- Select an area where you will assemble this product. To protect components, choose a smooth surface that’s free of cracks or openings.
- Spread out all parts.
- Tighten all hardware connections by hand first. Then, before completing each step, go back and fully tighten all hardware. Be careful not to over-tighten. That could damage surfaces or strip threads.
- For best results, complete each step in the order presented.
After assembly you will need:
- (1) Leak Detection Solution (instructions on how to make solution are included in the “Operating Instructions” section).
- (1) 14.1 oz or (1) 16.4 oz LP gas tank (not included). Typical assembly is approximately 10 minutes.
Attach Legs
Insert Grease Cup and Control Knob
Attach Regulator Regulator Storage IMPORTANT
Before first use and after each use, always season your griddle per the
“Seasoning Griddle” section.
Installing LP Gas Tank
This griddle is designed to operate with a 1 lb. 7.75 in. or 10.6 in. high disposable / 16.4 oz. or 14.1 oz. propane gas tank (DOT 39 Cylinder) (Figure 1). DO NOT ATTEMPT TO REFILL ANY 1 lb. (16.4 oz. or 14.1 oz.) PROPANE GAS TANKS!
Connecting LP Gas Tank
Only cylinders marked “propane” may be used.
Note: 1 lb cylinders may form frost when near empty.
- Make sure the control knob is in the “• OFF” position (Figure 3).
- Lubricate the threads of the regulator with petroleum jelly. Line up threads on LP gas tank with regulator.
- Insert and rotate LP gas tank clockwise until they fit snugly together. HAND TIGHTENS ONLY. Be careful not to cross thread when screwing in tank (Figure 4).
- Perform leak test per the “Checking for Leaks” section
Disconnecting LP Gas Tank
CAUTION: The LP gas tank must be removed when this appliance is not in
use.
- Turn the control knob to the “• OFF” position (Figure 3).
- Rotate LP gas tank counterclockwise until it is detached (Figure 5).
- Store the LP gas tank in a proper location, per instructions on the LP gas tank.
Operating Instructions
Checking for Leaks
Burner Connections
-
Make sure the regulator is securely fastened.
Note: The brass nut should be 1/4 to 1/2 turn past tight. The regulator will rotate 360º even when the brass nut is tightened. -
Visually check the connection between the burner and regulator (Figure 6).
-
Make sure the burner/venturi tube fits over the orifice (Figure 2).
WARNING: Failure to inspect this connection or follow these instructions could cause a fire or an explosion which can cause death, serious bodily injury or damage to property.
-
Please refer to diagram for proper installation (Figures 2 and 6)
-
If the burner/venturi tube does not rest flush to the orifice, as shown, please contact 1.800.694.0013 for assistance
-
If the burner and regulator do not fit properly or if you have any questions, please contact 1.800.694.0013 for assistance.
Tank/Gas Line Connection
- Make 2-3 oz. of leak detection solution by mixing one part liquid dishwashing soap with three parts water.
- Make sure control knob is in the “• OFF” position (Figure 3).
- Apply the leak detection check solution on all “X” locations (Figure 6).
- a. If any bubbles appear, remove the LP gas tank and reconnect, making sure the connection is secure.
- b. If you continue to see bubbles after several attempts, remove the LP gas tank per the “Disconnecting LP Gas Tank” section, and contact 1.800.694.0013 for assistance.
- c. If no bubbles appear after one minute, turn control knob to the “• OFF” position, wipe away the solution and proceed.
First Use
1. Make sure all labels, packaging and protective films have been removed from the griddle.
- Light griddle per “Lighting” section.
- Remove manufacturing oils before cooking on this grill for the first time by operating the grill for at least 15 minutes on (HIGH). This will “heat clean” the internal parts and dissipate odors.
- Season your griddle per the “Seasoning Griddle” section.
Operating the LP Gas Griddle
Lighting
CAUTION: Keep outdoor gas cooking appliance area clear and free from
combustible materials, gasoline and other flammable vapors and liquids.
CAUTION: Do NOT obstruct the flow of combustion and ventilation air.
CAUTION: Check and clean burner/venturi tubes for insects and insect nests.
A clogged tube can lead to a fire.
CAUTION: Do NOT use non-stick cooking sprays because they contain a lot of
water and can burn onto the griddle, damaging the surface.
CAUTION: Do NOT use corn oil as it contains a high level of sugar, which
can carmelize and burn onto the surface.
- Check for obstructions of airflow to the burners. Spiders, insects and webs can clog the burner/venturi tube. A clogged burner/venturi tube can lead to a fire.
- Control knob must be in the “• OFF” position (Figure 3).
- Connect LP gas tank per the “Connecting LP Gas Tank” section.
- Push and turn any control knob to (HIGH). The burner should light. If it does not, repeat up to three times.
- If ignition does not occur in 5 seconds, turn burner control knob “• OFF,” wait 5 minutes, and repeat lighting procedure.
- If the igniter does not light burner, use a lit match to light burner manually.
- a. Access the burner through the hole in bottom bowl or side as indicated (Figure 7).
- b. Turn the control knob to (LOW) and position the lit match near side of the burner.
- After lighting, observe the burner flame. Make sure all burner ports are lit and flame height matches illustration (Figure 8).
CAUTION: If the burner flame goes out during operation, immediately turn the control knob “• OFF” and let the gas clear for 5 minutes before re- lighting.
Turning Off
CAUTION: The LP gas tank must be removed when this appliance is not in
use.
-
Turn control knob to the “• OFF” position (Figure 3).
Note: A “poof” sound is normal as the last of the LP gas is burned. -
Disconnect LP gas tank per “Disconnecting LP Gas Tank” section.
-
Season your griddle per the “Seasoning Griddle” section.
Cooking
CAUTION: Do NOT leave griddle unattended while preheating or burning off
food residue on (HIGH). If griddle has not been cleaned, a grease fire can
occur.
- Light griddle per “Lighting” section.
- Preheat griddle on (HIGH).
- Adjust the control knob to desired flame height.
- Wear protective gloves and use long handle tongs to place food onto the griddle surface.
- Cook until desired internal food temperatures are achieved.
- Turn griddle off per the “Turning Off” section.
Cleaning and Care
CAUTION:
- All cleaning and maintenance should be done when griddle is cool and with the fuel supply disconnected.
- Do NOT clean any griddle part in a self-cleaning oven. The extreme heat will damage the finish.
- Do NOT enlarge valve orifices or burner ports when cleaning the valves or burners.
Notices
- This griddle should be thoroughly cleaned and inspected on a regular basis.
- Abrasive cleaners will damage this product.
- Never use oven cleaner to clean any part of the griddle.
Before Each Use
- Keep the griddle area clean and free from any combustible materials, gasoline, and other flammable vapors and liquids.
- Do NOT obstruct the flow of the combustion of LP gas and the ventilation of air.
- Keep the ventilation opening(s) of the LP gas tank area free and clear from debris.
- Visually check the burner flames to make sure your griddle is working properly (Figure 9).
- See below for proper cleaning instructions.
- Check for obstructions of airflow to the burners. Spiders, insects and webs can clog the burner/ venturi tube. A clogged burner/venturi tube can lead to a fire.
Cleaning Surfaces
- Wipe surfaces clean with mild dishwashing detergent or baking soda mixed with water.
- For stubborn surfaces, use a citrus-based degreaser and a nylon scrubbing brush.
- Rinse clean with water.
- Allow to air dry.
Cleaning Main Burner
- Turn off per “Turning Off” section.
- Disconnect LP gas tank per the “Disconnecting LP Gas Tank” section.
- Remove control knob.
Cleaning and Care (continued)
- Remove griddle by lifting it off the cart.
- Remove burner by removing the fasteners, which secure the burners to the frame bottom.
- Lift burner up and away from gas valve orifice.
- Remove all food residue and dirt from burner surface.
- Disconnect wire from spark electrode.
- Clean inlet of burner with small bottle brush or compressed air.
- Clean any clogged ports with a stiff wire (such as an opened paper clip).
- Inspect burner for any damage (cracks or holes). If damage is found, replace with a new burner from manufacturer.
- Re-install burner. Checking to insure that gas valve orifice is correctly positioned inside the burner/venturi tube. Also, check position of spark electrode.
- Connect wire to spark electrode.
- Replace griddle.
- Connect LP gas tank per “Installing LP Gas Tank” section.
- Perform leak test per “Checking for Leaks” section.
Before Storing
-
Turn off per the “Turning Off” section.
-
Turn all control knobs clockwise to the “• OFF” position.
Note: A “poof” sound is normal as the last of the gas is burned. -
Disconnect LP gas tank per the “Disconnecting LP Gas Tank” section.
-
Clean all surfaces.
-
Lightly coat the burner and cooking grid with cooking oil to prevent excess rusting.
-
Season your griddle per the “Seasoning Griddle” section.
-
If storing the griddle indoors, disconnect the LP tank per the “Disconnecting LP Gas Tank” section.
-
Place the protective cap cover on the LP tank and store the tank outdoors in a well-ventilated area out of direct sunlight.
-
If storing the griddle indoors, cover the griddle and store in a cool dry place.
-
If storing the griddle outdoors, cover the griddle with a griddle cover for protection from the weather
Seasoning Griddle
Important: season your griddle every time you use it.
Griddle chefs at Japanese steakhouses and short-order restaurants season their
griddles all the time, and it is critical for you to do it too. Seasoning
helps prolong the life of your griddle, makes the cooking surface non-stick
and helps prevent rust. For more information, please visit
BlueRhino.com/RazorFAQ.
Tools needed for seasoning:
- Metal scraper or metal spatula
- Cooking oil, such as vegetable oil or extra virgin olive oil
- Paper towels
- BBQ stone or steel wool
CAUTION: Do NOT use corn oil as it contains a high level of sugar, which can carmelize and burn onto the griddle surface.
First Use
-
Light griddle per “Lighting” section.
-
Keep burners on (HIGH) for 15 minutes.
-
Turn griddle off per the “Turning Off” section.
-
Allow griddle to cool, but still be slightly warm.
-
Wipe off griddle surface, inner and outer walls with paper towels until clean.
Note: While drying you may notice the towel may have some discoloration. This is normal. -
Apply cooking oil onto griddle surface, inner and outer walls and evenly coat with rolled up paper towels.
-
Repeat this process at least twice.
After Each Use
-
Turn griddle off per “Turning Off” section.
-
While the griddle is still warm, gently scrape off all food residue with a scraper.
-
Wipe down griddle surface, inner and outer walls with a towel or paper towels.
-
For stubborn food residue:
a. Light griddle per “Lighting” section.
b. Apply cooking oil onto griddle surface.
c. Allow oil to “boil” food residue off.
d. Repeat steps 1 through 3.
e. If necessary, use a BBQ stone and scrub the food residue off.
f. Continue with “Seasoning Griddle” instructions. -
Wipe off griddle surface, inner and outer walls with paper towels until clean.
Note: While drying you may notice the towel has some discoloration. This is normal. -
Apply finishing oil onto griddle surface, inner and outer walls and evenly coat with rolled-up paper towels.
-
Light griddle per “Lighting” section.
-
Keep burners on (HIGH) for 15 minutes or until cooking oil starts to smoke.
-
Turn griddle off per “Turning Off” section.
-
Repeat steps 6-9 a minimum of 2 additional times.
-
Following “Before Storing” section.
Refurbish the Griddle Surface
- If griddle is off, light per the “Lighting” section for 10 minutes. Then turn griddle off per the “Turning Off” section.
- If griddle is on, turn griddle off per “Turning Off” section.
- While the griddle is still warm, use a scraper or metal spatula to remove as much rust and food residue as you can from the griddle surface, inner and outer walls.
- Apply a liberal amount of cooking oil onto the griddle surface.0
- Using a BBQ stone, scrub the griddle surface. Apply additional cooking oil as need.
- Wipe off griddle surface, inner and outer walls with paper towels.
- Repeat steps 3-5 until paper towels no longer show any rust.
- Apply cooking oil onto griddle surface, inner and outer walls and evenly coat with rolled up paper towels.
- Light griddle per “Lighting” section.
- Keep burners on (HIGH) for 15 minutes or until cooking oil starts to smoke.
- Turn griddle off per “Turning Off” section.
- Repeat steps 7-10 until the surface has a nice dark color.
- Follow “Before Storing” section.
Product Registration
For faster warranty service, please register your product immediately. To register, call 1.800.694.0013.
Replacement Parts
For replacement parts, call 1.800.694.0013.
Limited Warranty
RevoAce Inc. Limited (“manufacturer”) warrants to the original retail purchaser of this product, and to no other person, that if this product is assembled, maintained, and operated in accordance with the printed instructions accompanying it, then for a period of one (1) year from the date of purchase, all parts in such product shall be free from defects in material and workmanship. Manufacturer may require reasonable proof of your date of purchase. Therefore, you should retain your sales slip or invoice. This Limited Warranty shall be limited to the repair or replacement of parts, which prove defective under normal use and service and which manufacturer shall determine in its reasonable discretion upon examination to be defective. Before returning any parts, you should contact manufacturer’s Customer Service Department using the contact information listed below. If manufacturer confirms, after examination, a defect covered by this Limited Warranty in any returned part, and if manufacturer approves the claim, manufacturer will replace such defective part without charge. If you return defective parts, transportation charges must be prepaid by you. manufacturer will return replacement parts to the original retail purchaser, freight or postage prepaid. This Limited Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, improper installation or improper maintenance or service by you or any third party, or failure to perform normal and routine maintenance on the product as set out in this owner’s manual. In addition, the Limited Warranty does not cover damage to the finish, such as scratches, dents, discoloration, rust or other weather damage, after purchase. This Limited Warranty is in lieu of all other express warranties. the manufacturer disclaims all warranties for products that are purchased from sellers other than authorized retailers or distributors, including the warranty of merchantability or the warranty of fitness for a particular purpose. THE MANUFACTURER ALSO DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE MANUFACTURER SHALL HAVE NO LIABILITY TO THE PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. manufacturer further disclaims any implied or express warranty of, and assumes no responsibility for, defects in workmanship caused by third parties. This Limited Warranty gives the purchaser specific legal rights; a purchaser may have other rights depending upon where he or she lives. Some jurisdictions do not allow the exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to everyone. the manufacturer does not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use, removal, return, or replacement of its equipment, and no such representations are binding on the manufacturer.
Contact
- RevoAce Inc. Limited
- Hong Kong, China
- service@revoace.com
- 1.800.694.0013
- 8:00 am to 4:00 pm central time, Monday to Friday.
Troubleshooting
Problem | Possible Cause | Prevention/Cure |
---|
Burner will not light using igniter
| LP gas tank is low or empty| Replace LP gas tank
LP gas leak
| 1. Disconnect LP gas tank per “Disconnecting LP Gas Tank” section.
2. Wait 5 minutes for gas to clear
3. Connect LP gas tank per “Connecting LP Gas Tank” section.
4. Follow “Checking for Leaks” section
Bottom bowl and ash pan are covered with ashes| Clear bottom bowl and ash pan
of ashes
Wires or electrode covered with cooking residue| Clean wire and/or electrode
with rubbing alcohol
Electrode and burners are wet| Wipe dry with cloth
Electrode cracked or broken – sparks at crack| Replacement part(s) may be
needed – contact Customer Care at 1.800.694.0013
Wire loose or disconnected| Reconnect wire or replacement part(s) may be
needed – contact Customer Care at 1.800.694.0013
Wire is shorting (sparking) between igniter and electrode| Replacement part(s)
may be needed – contact Customer Care at 1.800.694.0013
Bad igniter| Replacement part(s) may be needed – contact Customer Care at
1.800.694.0013
Burner will not light with match
|
No gas flow
| Check if LP gas tank is empty
A. If empty, replace
B. If LP gas tank is not empty, refer to “Sudden drop in gas flow or reduced flame height” below
LP gas tank is low or empty| Replace LP gas tank
LP gas leak
| 1. Disconnect LP gas tank per “Disconnecting LP Gas Tank” section.
2. Wait 5 minutes for gas to clear
3. Connect LP gas tank per “Connecting LP Gas Tank” section.
4. Follow “Checking for Leaks” section
Coupling nut and regulator not fully connected| Turning the coupling nut about
one-half to three-quarters additional turn until solid stop. Tighten by hand
only – do NOT use tools.
Obstruction of gas flow| Clear burner/venturi tube
Spider webs or insect nest in venturi| Clean burner/venturi tube
Burner port is clogged or blocked| Clean burner port
Sudden drop in gas flow or reduced flame
height| Out of gas| Replace LP gas tank
Irregular flame pattern – flame does not run the full length of
burner| Burner port is clogged or blocked| Clean burner port
Flame is yellow or orange
| New burner may have residual manufacturing oils| Operate griddle for 15
minutes on (HIGH)
Spider webs or insect nest in burner/venturi tube| Clean burner/venturi tube
Food residue, grease, etc. on burner| Clean burner
Poor alignment of valve to burner/venturi tube| Ensure burner/venturi tube is
properly engaged with valve
Flame goes out
| High or gusting winds| DO NOT use griddle in high winds
Low on LP gas| Replace LP gas tank
Overflow valve tripped| Refer to “Sudden drop in gas flow or reduced flame
height,” above
Flare- up
| Grease buildup| Remove and clean all griddle parts per “Cleaning and Care”
section
Excess fat in meat| Trim fat from meat before cooking
Excessive cooking temperature| Adjust (lower) cooking temperature
Persistent grease fire
|
Grease trapped by food buildup around burner system
| 1. Turn control knob to “• OFF”
2. Let fire burn out
3. After griddle cools, remove and clean all griddle parts per “Cleaning and Care” section
Flashback (fire in burner tube(s))| Burner and/or burner tubes are blocked| Clean burner and/or burner/venturi tube
For more assistance, please call 1.800.694.0013.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>