truelife NannyCam R3 Smart Camera User Manual

June 12, 2024
truelife

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truelife NannyCam R3 Smart Camera

truelife-NannyCam-R3-Smart-Camera-PRODUCT-IMAGE

Product Information

The NannyCam R3 Smart is a camera designed for monitoring babies and children. It comes with various features and accessories to ensure easy setup and efficient usage.

Box Contents:

  • Camera (baby unit)
  • Micro USB cable + adapter
  • Accessories for wall mounting

Camera Description:

  1. Microphone
  2. Camera lens
  3. Infrared sensor
  4. Reset button
  5. MicroSD card slot
  6. 6 IR diodes for night vision
  7. Speaker
  8. Micro USB
  9. Antenna
  10. Temperature sensor
  11. Wall mounting plate

Product Usage Instructions

First Use:

  1. Download the app: Scan the QR code or enter the URL: truelife.eu/57721/app.
  2. Register or log in: If you don’t have an account, register by pressing the “Sign Up” button. Fill in your email address, select your country/region, read and agree to the Privacy Policy, and get a verification code via email. Set your password and go to the app. If you already have an account, select “Log In,” enter your credentials, and log in.
  3. Pairing your camera with the app: Plug the power adapter connector into the camera’s input and the adapter into a mains socket. The camera will start searching for a home router to connect to. In the app, select “Add Device,” choose “Security & Video Surveillance” in the left column, then select “Smart Camera (Wi-Fi).” Make sure the indicator on the camera is flashing quickly, select your Wi-Fi network (2.4 GHz), enter the password, and proceed.
  4. Pairing process: Hold the QR code on your display in front of the camera lens at a distance of 15 to 20 cm. When pairing is successful, you will hear audio prompts indicating the connection to the router and internet. Select “I Heard a Prompt” and wait until the device is added. Finally, select “Done” to complete the setup.

Common Problems:

  • Ensure the camera is connected to the correct Wi-Fi network (2.4 GHz) as it does not support 5 GHz.
  • Make sure the router uses WPA2 (AES/TKIP) or WPA3 encryption, not WEP. DHCP should be enabled for IP address allocation, and zero-handoff should be disabled.
  • Avoid distance issues by keeping the router, smartphone, and camera close to each other during configuration.
  • If pairing fails, try uninstalling the app, restarting your smartphone and camera, and following the instructions again.

BOX CONTENTS

  • Camera (baby unit)
  • Micro USB cable + adapter− Accessories for wall mounting

CAMERA DESCRIPTION

truelife-NannyCam-R3-Smart-Camera-01

  1. Microphone
  2. Camera lens
  3. Infrared sensor
  4. Reset button
  5. MicroSD card slot
  6. 6 IR diodes for night vision
  7. Speaker
  8. Micro USB
  9. Antenna
  10. Temperature sensor
  11. Wall mounting plate

FIRST USE

  1. Download the app
    Scan the QR code or enter the URL: truelife.eu/57721/app

  2. Register or log in using an existing account

    • Registering
      If you do not have an account in the app yet, register by pressing the Sign Up button. Select your country/region and fill in your email address. Carefully read the Privacy Policy and check the I Agree box. Next, select Get Verification Code and write down the six-digit code that you receive in your email inbox. Now set your password (6-20 characters with a combination of letters and numbers) and select Go to App.
      Note: The code is only valid for 60 seconds. If you have not filled it in by then, press the Resend button and re-enter the code.

    • Logging in with your existing account
      If you already have an account in the app, select Log In. Select your country/region, fill in your email address, enter your password and tap the Log In button.

  3. Pairing your camera with the app
    Plug the power adapter connector into the camera‘s input and the adapter into a mains socket. The camera will start to rotate and report „Wait for Wi-Fi config“ while it searches for a home router to connect to.
    Note: If you do not hear any audio signal, carefully rotate the camera lens upwards and hold the reset button for five seconds (see CAMERA DESCRIPTION, point 4). If the camera is currently rotating, wait until it comes to a complete stop to avoid dama-ging the motor. The camera must be plugged into the mains for the factory reset to be successful.
    In the app, select Add Device. In the left column, choose Security & Video Surveillan-ce and then select Smart Camera (Wi-Fi). Even though there isn‘t an LED indicator on the camera, check the box Make sure the indicator is flashing quickly. Select Wi-Fi (2.4 GHz), enter the password for that Wi-Fi, and press Next.
    Note: The app requires location access to pair properly.
    Hold the QR code on your display in front of the camera lens at a distance of 15 to 20 cm. When the pairing is successful, the audio signal „Connect router“, „Connect internet“ and „Add device success“ will be heard. Select I Heard a Prompt and wait until the device has been added. When finished, select Done. The camera is now ready to use.
    COMMON PROBLEMS

    • Make sure the camera is connected to the correct Wi-Fi network. The camera does not support 5 GHz, only 2.4GHz.

    • The camera supports WPA2 (AES/TKIP) or WPA3, not WEP encryption. The router must also have DHCP enabled for IP address allocation and zero-handoff disabled.

    • The Wi-Fi password must not contain special characters: ~!@#$%^*-.

    • When configuring, make sure the router, smartphone and camera are as close as
      possible to each other. When pairing, you must be less than 5 m from the router.

    • If you are still unable to pair, uninstall the app, restart your smartphone and
      camera, and do everything again according to the instructions.

    • Other issues when pairing include a weak Wi-Fi signal, interference from near- by networks, or incompatible smartphones (IOS 7 and above/Android 4.0 and above).

SECURITY AGAINST HACKING
The app uses a five-layer security technology to ensure the security of smart de-vices without the risk of information being compromised: military-grade AES data encryption, triple-check authorization and authentication, two-code dynamic key, and https channel encryption guarantee the security of network traffic.

Note: To increase protection against hacking, set the strongest possible password on your Wi-Fi network. The password should consist of at least eight characters with a combination of uppercase and lowercase letters and numbers. Do not use special characters „~!@#$%^*-“, otherwise the camera will not be able to pair.

MAIN FUNCTIONS OF THE APP

Set the quality of the video transmission to SD or HD

Mute/unmute the audio

Zoom in on the image (can also be done with two fingers)

Switch to full screen

Take a screenshot (the screenshot will be saved to the phone’s gallery)

When held, it transmits audio from your smartphone microphone to the speaker on the camera

Press the button will make the audio two-way

Note: Basic function settings → Audio mode.

Capture video (the video will be saved to the phone’s gallery)

truelife-NannyCam-R3-Smart-Camera-11View the gallery of captured images and videos

Set the light or dark theme of the app

Set night vision

Note: When set to Auto, the camera will automatically switch to night vision mode when it gets dark, and the image switches to black and white.

Set the camera volume

Turn on the lullaby

Motion tracking – the camera will rotate to follow motion

Note: When motion tracking is turned on, the set activity area is deactivated.

Motion detection – when motion is detected, it sends a notification to your smartphone and takes a photo that can be viewed when the notification is selected

Note: Under the „Activity Area“ settings, you can set the parts of the image that will be monitored and about which you receive notifications. Adjust, drag or resize the red frame by adjusting the corners of the frame.

Sound detection – sends a notification to your smartphone when sound is detected

Temperature settings – sends a notification to your smartphone when the upper and lower temperature limits you set are detected

Note: To view the notifications for motion, sound and temperature detection, please make sure you have notifications enabled for the app in your phone settings.

Playback recordings from a microSD card – in addition to the phone’s gallery, you can also save recordings to a microSD card

Note: Insert the card when the camera is switched off into the slot under the lens (see CAMERA DESCRIPTION, point 5). Format the card in the camera before recording. In the settings menu, you can also select whether the camera will record continuously to the card or only when motion is detected.

SPECIFICATIONS

  • Angle of view 100°
  • Horizontal camera rotation 350° (enables a 360° view)
  • Vertical camera rotation 45° (enables a 90° view)
  • Automatic night vision Yes (visibility up to 10 m)
  • Video format MP4, H.264 compression
  • Wi-Fi 2.4 GHz (range 15 metres camera → router)
  • Video resolution 1080P (1920×1080 12 FPS), VGA (640×480 12 FPS)
  • Max. microSD card capacity 128 GB
  • Power input Micro USB
  • Power consumption 5 V, 0.32 A
  • Dimensions 80 × 116 × 90 mm (L × W × H)
  • Weight 180 g

SAFETY WHEN WORKING WITH THE DEVICE

  1. Carefully read the enclosed safety instructions.
  2. For correct handling of the product, download and read the latest version of the manual from www.truelife.eu.
  3. Printing errors and changes to information reserved.

Manufacturer:
elem6 s.r.o.,
Braškovská 15, 16100 Prague 6, Czech Republic

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References

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