NZXT 12VHPWR Adapter Cable Instruction Manual
- June 12, 2024
- Nzxt
Table of Contents
12VHPWR
ADAPTER CABLE
16-PIN TO DUAL 8-PIN 12VHPWR PCIE 5.0 PSU CABLE
Instruction Manual
INSTALLATION
STEP 1 | STEP 2 |
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|
NOTE: The 12VHPWR adapter cable is only compatible with NZXT C Series PSU with model number PA-xxxxx. Do not connect with NZXT’s PSU with model number NP-xxxxx. *Reference to the image to find the model number.
NZXT GLOBAL WARRANTY POLICY
This NZXT Global Warranty Policy governs the sale of products by NZXT to you.
I. WARRANTY LENGTH
New NZXT Product | Warranty Length |
---|---|
Accessories | 2 Years |
Any replacement product will be covered under warranty for the remainder of the warranty period or thirty days, whichever is longer. Proof of purchase is required for warranty service.
II. WHO IS PROTECTED
The Warranty covers only NZXT products purchased by the original consumer.
III. WHAT IS AND IS NOT COVERED
Please note that our warranty is not an unconditional guarantee. If the
product, in NZXT’s reasonable opinion, malfunctions within the warranty
period,
NZXT will provide you at its sole discretion with a repaired or replacement
product, either new or refurbished, with a similar function that is equal or
greater in value depending on supply. Our warranty does not cover the
following:
- any product or serial number/warranty sticker modification applied without permission from NZXT;
- any damage that is not a manufacturing defect;
- damage, deterioration or malfunction resulting from: accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification or failure to follow instructions included with the product;
- improper installation, unauthorized alterations or modifications, or repair or attempted repair by anyone not authorized by NZXT;
- shipping or transport damage (claims must be made with the carrier);
- normal wear and tear.
NZXT does not warrant that this product will meet your requirements. It is
your responsibility to determine the suitability of this product for your
purpose.
For NZXT Store orders, we cover two way return shipping for all exchanges and
returns. For all other authorized dealers, NZXT Support does not cover return
shipping and only covers one way shipping from NZXT back to the end user for
exchanges. Two way expedited shipping is provided for all PSUs covered under
the Less Than Three program, indiscriminate of purchase location, provided the
location is an approved NZXT reseller.
IV. EXCLUSION OF DAMAGES (DISCLAIMER)
NZXT’s sole obligation and liability under this warranty is limited to the
repair or replacement of a defective product with either a new or refurbished
product with a similar function that is equal or greater in value at our
option. NZXT shall not, in any event, be liable for any incidental or
consequential damage, including but not limited to damages resulting from
interruption of service and loss of data, business, or for liability in tort
relating to this product or resulting from its use or possession.
V. LIMITATIONS OF IMPLIED WARRANTIES
There are no other warranties, expressed or implied, including but not limited
to those of merchantability or fitness for a particular purpose. The duration
of implied warranties is limited to the warranty length specified in Paragraph
I.
VI. TO OBTAIN TECHNICAL SUPPORT
If you have already referenced your product owner’s manual and still need
help, you may contact us by phone at +1
800-228-9395, by email at
service@nzxt.com, or visit the NZXT Support site at
nzxt.com/customer-support.
VII. HOW TO OBTAIN A WARRANTY SERVICE FROM NZXT
To receive a warranty service for your product when purchased directly from
NZXT, you must submit a request via the NZXT Support site outlining the
problem. If a technician deems the product defective or requiring testing, you
will be required to provide a copy of your proof of purchase, which will
enable you to submit a Return Merchandise Authorization “RMA” request.
Once approved, you`ll receive an RMA number, upon which you will be asked to
ship the defective item back to NZXT with the RMA number clearly marked or
labelled on the package. NZXT recommends that appropriate measures are taken
to safeguard the product from damage during shipping.
VIII. APPLICABLE LAW AND ADDITIONAL LEGAL RIGHTS FOR CONSUMERS
This warranty gives you specific legal rights. These conditions are governed
and construed in accordance with the laws of California (with exception of its
conflict of law provisions), and the application of the United Nations
Convention of Contracts for the International Sale of Goods is expressly
excluded.
The non-exclusive jurisdiction of the courts of California is agreed, which
means that you may bring a claim to enforce your consumer protection rights in
connection with this Global Warranty in the country which you have your
habitual residence where you may have additional rights. These rights may
vary.
For original consumers who are covered by consumer protection laws or
regulations in their country, state, or province of purchase or, if different,
their country, state, or province of residence, the benefits conferred by this
warranty are in addition to all rights and remedies conveyed by such consumer
protection laws and regulations. To the extent that liability under such
consumer laws can be limited, NZXT’s liability is limited, and its sole
option, to repair or replacement, either new or refurbished, with a similar
function that is equal or greater in value depending on supply.
In the United Kingdom:
-
For NZXT products sold to customers in the UK, during the expected lifespan of your product your legal rights entitle you to the following:
Up to 30 days: if your goods are faulty, then you can get an immediate refund.
Up to six months: if your goods can’t be repaired or replaced, then you’re entitled to a full refund, in most cases.
Up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back. -
If the person seeking to rely on the guarantee is not the original consumer, the NZXT Warranty will cover the product in relation to that person provided that they are able to provide proof of the transfer of the benefit of the guarantee from the original consumer.
-
The implied warranties under the Consumer Rights Act 2015 says that your goods must be as described, fit for all purposes for which such goods are usually supplied, and of satisfactory quality.
In the EU:
- If you are a consumer and have your habitual residence in the EU, you additionally enjoy the protection afforded to you by provisions that cannot be derogated from by agreement by virtue of the law where you have your habitual residence.
IX. WARRANTY SERVICE FROM RESELLERS
In the event that a warranty service is sought, you must provide proof of
purchase (store receipt or invoice) in order to receive the service and if
deemed necessary, repair or replacement product.
In North America:
Within the first 60 days after purchase, please return your product (or for
power supplies installed within our enclosures, just the failed power supply)
to your dealer or reseller for a replacement. If the product is still within
warranty and you can no longer return it to your dealer, please contact NZXT
Customer Support (see above) for assistance and instructions. NZXT will not
accept returns without prior approval and an RMA number.
In Europe:
Within the first year after purchase, please return your product (or for power
supplies installed within our enclosures, just the failed power supply) to
your dealer or reseller for a replacement. If the product is still within
warranty and you can no longer return it to your dealer, please contact NZXT
Customer Support (see above) for assistance and instructions. NZXT will not
accept returns without prior approval.
In Australasia:
Within the first two years after purchase, please return your product (or for
power supplies installed within our enclosures, just the failed power supply)
to your dealer or reseller for a replacement. If the product is still within
warranty and you can no longer return it to your dealer, please contact NZXT
Customer Support (see above) for assistance and instructions. NZXT will not
accept returns without prior approval.
The cost of shipping will be borne at the first instance by you; however, if
the purchased item is defective, NZXT will reimburse reasonable postage or
transportation of costs.
Outside North America, Europe, and Australasia:
If your product needs to be returned within the warranty period, please
contact the retailer or distributor from whom you purchased the product.
X. NZXT.COM STORE RETURNS/EXCHANGE POLICY
Eligible products under this NZXT Warranty qualify for a full refund or
exchange only with an authorized RMA number and if the item is returned to the
NZXT.com store inventory within 30 days of purchase. Returns are not allowed
beyond 30 days of the purchase date. The NZXT.com Store reserves the right to
deny any return or exchange. Refunds will be credited to the original method
of payment. To initiate a return, simply submit a request via NZXT support
site.
Visit nzxt.com/warranty and support.nzxt.com for information on warranty coverage and service.
NZXT, Inc. | 15736 E. Valley Blvd, City of Industry, CA 91744, USA
REGULATORY STATEMENT
WEEE
Disposal of Waste Electrical and Electronic Equipment and/or Battery by
users in private households in the European Union.
**** This symbol on the product or on the packaging indicates that this can
not be disposed of as household waste. You must dispose of your waste
equipment and/or battery by handling it over to the applicable take-back
scheme for the recycling of electrical and electronic equipment and/or
battery. For more information about recycling of this equipment and/or
battery, please contact your city office, the shop where you purchased the
equipment or your household waste disposal service. The recycling of materials
will help to conserve natural resources and ensure that it is recycled in a
manner that protects human health and environment.
Recycling information: See http://www.benq.com/support/recycle for details.
SUPPORT AND SERVICE
SUPPORT AND SERVICE
If you have any questions or problems with the NZXT product you purchased,
please don’t hesitate to contact us using our support system.
service@nzxt.com
support.nzxt.com
Please include a detailed explanation of your problem and your proof of
purchase. For comments and suggestions, you can e-mail our design team,
designer@nzxt.com.
Lastly we would like to thank you for your support by purchasing this product.
For more information about NZXT, please visit us online. NZXT Website:
NZXT.com
NZXT, Inc. | 15736 E. Valley Blvd, City of Industry, CA 91744, USA
NZXT Europe GmbH | Ammerthalstrasse 32 Kirchheim bei Muenchen 85551,
Germany
NZXT UK Ltd. | First Floor 5 Fleet Place London EC4M 7RD, GB United
Kingdom
+1 800-228-9395 /
service@nzxt.com / nzxt.com
References
- NZXT Custom & Prebuilt Gaming PCs, Parts, Peripherals | NZXT
- Customer Support | Gaming PCs | NZXT
- LCD Monitors, Projectors, Speakers and Lighting | BenQ US
- www.zxt.com
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