AIPHONE IXW-PBXA IP PBX Adaptor for IX Series Stations User Guide

June 12, 2024
AIPHONE

IXW-PBXA
Programming Guide
AIPHONE IXW-PBXA IP PBX Adaptor for IX Series Stations

Logging into the IXW-PBXA

Access the IXW-PBXA by entering its IP address and port in a browser. The IP address of the IXW-PBXA will be shown on its LCD screen, and the port used is 8089.AIPHONE IXW-PBXA IP PBX Adaptor for IX Series Stations -
fig

Setup Wizard – Change Password
When first logging into the IXW-PBXA, there will be a prompt to create a new password and enter a valid email address for password recovery. Be sure to record these for future reference.AIPHONE IXW-PBXA IP PBX Adaptor for IX
Series Stations - password

Setup Wizard – Network Settings
The network settings for the IXW-PBXA will need to be changed in order for it to communicate with IX Series products.
Change the Method to “Switch”. The LAN settings will need to match the local network and be in a range that the IX stations can reach.AIPHONE IXW-PBXA IP
PBX Adaptor for IX Series Stations - Switch

Setup Wizard – Time Zone
Change the Time Zone to match the location of the IX Series stations. The date and time format can be changed based on preference.AIPHONE IXW-PBXA IP PBX
Adaptor for IX Series Stations - Series

Setup Wizard – Extensions
IX Series stations are assigned in the IXW-PBXA as extensions. Leave Disable Extension Range checked and set the Start Extension to the first IX station’s Identification Number from IX Support Tool. Set Create Number to 1 and create a custom SIP Password that will be assigned to all extensions.

AIPHONE IXW-PBXA IP PBX Adaptor for IX Series Stations -
extensions

Setup Wizard – Trunk / Routes
The Trunks / Routes will be assigned in later steps in this guide with more in-depth information. Click Next .AIPHONE IXW-PBXA IP PBX Adaptor for IX
Series Stations - Routes

Setup Wizard – Summary
Review the information from each of the previous steps and click Save to move on to the next step.

SIP Settings

Expand IXW-PBXA Settings in the menu on the left and select SIP Settings. Select the NAT tab and enter the network address in the field labeled Local Network Address. Click Add to enter the address, then click Save .

AIPHONE IXW-PBXA IP PBX Adaptor for IX Series Stations -
network

Editing Extensions

Each IX Series station needs an extension to be registered to the IXW-PBXA. The extension number will be assigned to the station in the IX Support Tool in a later step. To configure this, expand Extension/Trunk and select Extensions.
Click to make changes to the existing configured in the Setup Wizard.AIPHONE
IXW-PBXA IP PBX Adaptor for IX Series Stations -
registeredSet the CallerID Number to match the Station Name in the IX Support Tool for consistency. The SIP/IAX password was assigned in the previous Extensions step. Make note that this password will be needed when registering the IXW-PBXA.
AIPHONE IXW-PBXA IP PBX Adaptor for IX Series Stations -
Number

Adding Additional Extensions
Click and copy the configuration above for each additional station to be registered.

VoIP Trunk Settings

The IXW-PBXA can connect to SIP Trunks to place outbound calls. If using an analog phone line instead, skip to the next step. To configure SIP Trunks, expand Extension/Trunk and select VoIP Trunks. Click Add Sip Trunk .AIPHONE
IXW-PBXA IP PBX Adaptor for IX Series Stations - phone

Select the Type drop-down and select Register SIP Trunk and enter the Provider and Host Name of the SIP Trunk service provider. Also enter the Username and Password of the SIP Trunk. If issues arise, confirm this information with the provider of the SIP Trunk.AIPHONE IXW-PBXA IP PBX Adaptor for IX Series
Stations - SIP

Analog Trunk Settings

The IXW-PBXA can also utilize Analog Trunks for outbound calls. The POTS line will plug into one of the FXO Ports on the back of the device. To configure this, expand Extension/Trunk and select Analog Trunks. At the top of the page, click Add Analog Trunks . Once the Create New Analog Trunks page is open, select an FXO Port and create a trunk name.AIPHONE IXW-PBXA IP PBX Adaptor
for IX Series Stations - outbound

Note:
The FXO Delay(ms) may need to be adjusted to match the quality of the analog line being used for dial-out.
Outbound Routes
An outbound route rule is required for the the configured IX station to call out to the registered phone number. Select either the VOIP or analog trunk that was configured previously.
Expand Extension / Trunk from the menu on the left and select Outbound Routes. Once the Outbound Routes page opens, click Add .
The Outbound Rule Name needs to be set, but can be anything that seems appropriate. In most situations, the Pattern can be set to _X!, since that will allow any number of digits to be entered as a call destination when using a VOIP or analog trunk.
More specific rules may be needed if both a VOIP and analog trunk are being used, and multiple rules can be in place simultaneously. VOIP Extensions would fit the pattern XXX, with any number of X’s depending on the length of the extensions. Full ten digit phone numbers would be rendered as XXXXXXXXXX on the analog trunk.AIPHONE IXW-PBXA IP PBX Adaptor for IX Series Stations -
multiple

Be sure that the Privilege Level of the Outbound Rule is set properly. It will be set to Disabled by default. If the Privilege Level of the outbound rule does not match the Privilege Level of the SIP extension, the call will not go through. Click Save .![AIPHONE IXW-PBXA IP PBX Adaptor for IX Series Stations

Calling Multiple Extensions At Once
Normally, IX Stations are not able to call multiple extensions at the same time. Ring groups allow them to call a single extension that represents a larger group. To configure a ring group, select Ring Groups under Call Features.

Assign a name and a unique extension to the ring group. The extensions that have already been programmed into the IXW-PBXA will be listed in the left Members menu. Select the desired Members from the list and click > to move them to the right menu.AIPHONE IXW-PBXA IP PBX Adaptor for IX Series
Stations - Members

Registering the IXW-PBXA

The IXW-PBXA must be registered to the IX Series stations for the stations to call out. From the menu on the left, expand Network Settings and select SIP. Enter the extension number in the ID column, the SIP password in the password column, and the IP address of the IXW-PBXA in the IPv4 Address column.AIPHONE IXW-PBXA IP PBX Adaptor for IX Series Stations -
Enter

Registering a Phone Number

Once the IXW-PBXA has been configured, the IX Series stations will need to be programmed. To call a phone number from an IX Series station using an analog trunk, the phone number will need to be registered as a VoIP Phone in the Support Tool. Open IX Support Tool and navigate to Edit and select VoIP Phone List. If using a SIP Trunk, enter the configured extension(s) under Number. If using an Analog Trunk, enter the desired phone number(s). Click Update .
AIPHONE IXW-PBXA IP PBX Adaptor for IX Series Stations -
Edit

Registering a Phone Number (continued)
Once the number has been entered, the door will need to be configured to call it. From the menu on the left, expand Call Settings and select Called Stations (Door/Sub Stations). The registered numbers will be labeled as “VoIP Phones.” Scroll the window to the right and locate the desired extension, and use the drop down box to select U in the row of the designated door station.AIPHONE
IXW-PBXA IP PBX Adaptor for IX Series Stations - Door

Uploading the Settings

Once these settings are complete, upload them to the IX stations to finish programming the system. Navigate to File and select Upload Settings to Station. Select all stations and click Settings to upload the configuration.AIPHONE IXW-PBXA IP PBX Adaptor for IX Series Stations -
stations

To test the system, press the call button on the door station. The phone extension that was programmed to ring should receive the call. Answer it and ensure there is two-way communication between the phone extension and the door station.
If there is not, verify the settings on the IXW-PBXA and in IX Support Tool.

For more details about the features and information above, please contact Technical Support.
Aiphone Corporation
www.aiphone.com
800-692-0200
06/23

Documents / Resources

| AIPHONE IXW-PBXA IP PBX Adaptor for IX Series Stations [pdf] User Guide
IXW-PBXA IP PBX Adaptor for IX Series Stations, IXW-PBXA, P PBX Adaptor for IX Series Stations, P PBX Adaptor, Adaptor
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