truelife NannyCam R7 Dual Smart Baby Monitor Instructions

truelife NannyCam R7 Dual Smart Baby Monitor

Product Information

• Camera (baby unit)
• Parent unit
• 2× Micro USB cable + 2× adapter
• Accessories for wall mounting
• Reset pin− Instructions
• Safety instructions

Camera (baby unit) Layout|

1. Status LED
   • Red light (flashing) – waiting to pair
   • Blue light (steady) – camera connected
   • Red light (steady) – connection problem
2. Microphone
3. CALL/PAIR button
4. Night light
5. MicroSD card slot
6. Speaker
7. Micro USB port
8. Reset button
9. Wall mounting

Display (parent unit) Layout|

1. Microphone
2. Charging status LED
   • Orange light – charging
   • Green light – fully charged
3. Power-on status LED
   • Orange light – device is on
4. ZOOM button
5. MENU button
6. DIRECTION buttons
7. OK button
8. CALL button
9. BACK button
10.  Antenna
11. ON/OFF button
12. Speaker
13. Base
14. SD card slot
15. Reset button
16. Micro USB port

Product Usage Instructions

Where to Place the Unit

• On a horizontal and solid surface.
• On a vertical surface:
  • Use the included mount. It is marked which side is up.
  • In the box, you will find a set of screws and plugs to screw the mount onto a solid, clean, and flat surface.
  • Once the mount is firmly attached, snap the bottom of the camera into it and make sure it is secure.
• Using the tripod thread:
  • Place and secure the TrueLife NannyCam Holder (sold separately) to the chosen location.
  • Screw the camera onto the thread.

Pairing the Camera to the Parent Unit

The camera and parent unit should already be paired out of the box, so you just need to turn them both on. If this connection fails, you can easily pair the two devices using the steps below.
Pairing the Camera from the Parent Unit:

1. When pairing, place the camera and parent unit as close as possible to each other.
2. Press the MENU button, use the ARROW buttons to move to the settings icon and confirm with the OK button. In settings, navigate to the camera icon and confirm again.
3. Select Camera 1.
4. Hold the CALL/PAIR button on the camera for about 5 seconds until you hear a beep.
5. Press the OK button on the parent unit.
6. Pairing is confirmed by a blue LED on the camera and a notification on the parent unit.

Unpairing the Camera from the Parent Unit:
If connection problems exist between the camera and the parent unit, you can unpair and re-pair the camera using the steps below.

• Press the MENU button, use the ARROW buttons to move to the settings icon and confirm with the OK button. In settings, navigate to the camera icon and confirm again.
• Select Camera 1.
• Long press the OK button and the camera will disconnect from the parent unit.
• Re-pair the camera and parent unit using the steps described above.

Pairing a Second Camera:
It is possible to purchase a second camera and pair it with the same parent unit. The pairing process is the same, simply select “Camera 2” during the pairing process.

Pairing with the App:

• The camera can be paired with the parent unit and the smartphone app at the same time.

  • Download the app by scanning the QR code or entering the URL: truelife.eu/57714/app

• Register or log in with your existing account:

  • Sign up

  • If you don’t have an account in the app yet, press Sign Up. Select your country/region and fill in your email address. Please read the Privacy Policy carefully and check the “I Agree” box.

  • Next, press Get Verification Code and write down the six-digit code you receive in your email inbox.

  • Now set your password (6-20 characters with a combination of letters and numbers) and press Done.
    Note: The code is only valid for 60 seconds. If you have not used it within that time, press Resend and fill in the code again. If you do not receive the code again, check your email spam folder.

  • Sign in with an existing account

  • If you already have an account in the app, press Log In. Select country/region, fill in your email address and enter your password.

Adding a device to the app

1. Press Add Device.

2. In the left column, select Camera & Lock and press Smart Camera (Wi-Fi).

3. If you already have the camera paired with the parent unit, you now need to reset it using the reset button on the back of the camera (at this point the parent unit will lose signal – it will reconnect after a while). Hold the button for about 5 seconds until you hear a beep and the camera status LED turns red and starts flashing.

4. In the app, confirm that the camera indicator is flashing and press Next. Select your home Wi-Fi (2.4GHz), enter the Wi-Fi password and press Next.
   Note: The app requires location access to pair properly.

5. A QR code will be displayed in the app. Hold it in front of the camera lens at a distance of 15 to 20 cm. When pairing is successful, you will hear a beep and the camera‘s status light will flash blue. Press I Heard a Prompt and wait until the pairing is complete which you will see in the app.

6. When it is completed, press Done. The camera is now ready to use.

ROTATING THE CAMERA

Remotely control and rotate the camera at any time, using either the parent unit or the smartphone app. Just wake up the parent unit by pressing the ON/OFF button and use the DIRECTION buttons to rotate the camera in any direction.
Note: If you are using two cameras, the main screen will be split into two parts. One of the cameras must be selected first. Select one of the cameras by pressing the ZOOM button and confirm with the OK button.
TAKING PHOTOS AND VIDEOS
To take photos or videos, a microSD card (not included) is required. The card can be inserted either in the camera (baby unit) or the parent unit. The card must be formatted in FAT32 format for proper functionality. The maximum supported card size is 128 GB. We recommend using a microSD card with at least Class 10 / UHS-1 parameters.

• If you insert a microSD card into the camera, the recording is controlled via the app and the recor-ding will be captured to the phone gallery and the card at the same time.
• If you insert a microSD card into the parent unit, the recording is controlled via the parent unit and the recording will be made to the card in that unit.

TRUELIFE SMARTCARE®
The baby monitor features TrueLife SmartCare®, which alerts you (via a notification on the unit/phone display and with an audible signal) to motion, noise and crying. To turn on these features and set them up, follow these steps:

1. Press the MENU button on the main screen and select the settings icon and confirm with the OK button.
2. Find the Smart Care icon in the menu and confirm.
3. In the Alarm Type section, you can individually turn on the following options and set how sensitive the baby monitor will respond to each stimulus:
   • Motion detection
   • Noise detection
   • Cry detection
4. In the Reminder Method section, then choose the method in which you want to receive notifications.

VOX MODE (SLEEP MODE)

To extend battery life, you can set a power-saving VOX mode for the parent unit.

1. Press the MENU button and select the settings icon on the main screen and confirm with the OK button.
2. Find the Sleep Mode icon in the menu and confirm.
3. Here you can choose one of three modes:
   • Sound off (the parent unit will not transmit sound after the display turns off)
   • Sound on (the parent unit will transmit sound after the display turns off)
   • Always on (parent unit display and sound will remain on)
   • You can also set the time after which the parent unit enters sleep mode (1 minute / 5 minutes / 10 minutes / 30 minutes / 60 minutes).

MAIN APP FUNCTIONS

•  Sets the video transmission quality to HD (High Definition) or SD (Standard Definition)

• Audio off/on

• Image zoom (can also be done by dragging two fingers on the screen)

• Switch to full screen

• Take a screenshot (the screenshot is saved in the phone gallery)

• When held, transmits sound from the smartphone microphone to the speaker on the camera Press for two-way audio until turned off again
  Note: Basic settings → Audio mode.

• Capture a video (the video is saved in the phone gallery)

• Display the gallery of pictures and videos taken on the phone

• Set light or dark app theme

• Night vision settings
  Note: When set to Auto, the camera will automatically switch to night vision mode when it gets dark and the image will turn to black and white.

• Adjust camera volume

• Turn on the lullaby

• Motion tracking – the camera will rotate to follow movement
  Note: When motion tracking is turned on, the set activity area is disabled.

• Motion detection – when motion is detected, it sends a notification to your smartphone and takes a picture that can be displayed when the notification is pressed
  Note: Under Activity Area, you can set the parts of the image that will be monitored and for which you will receive notifications. Adjust, drag or resize the red frame by dragging one of the corners.

• Sound detection – sends a notification to your smartphone when sound is detected

• Temperature settings – sends a notification to your smartphone when the upper and lower temperature limits you set are detected
  Note: To see motion, sound and temperature detection notifications, make sure you have enabled app notifications in your phone settings.

• Playback recording from microSD card – in addition to your phone gallery, you can also save recordings to a microSD card

Note: When the camera is off, insert the card (see Product Layout – Camera (baby unit) section) and for-mat the card under settings before recording. In the settings, you can also choose whether the camera will record to the card constantly or only when motion is detected.

SECURITY AGAINST HACKING

The app uses five-layer security technology to ensure the security of smart devices without the risk of information being compromised: military-grade AES data encryption, triple-check authorization and authentication, two-code dynamic key, and HTTPS channel encryption guarantee the security of network traffic.
Note: To increase protection against hacking, set the strongest possible password on your Wi-Fi network. The password should consist of at least eight characters with a combination of uppercase and lowercase letters and numbers. Do not use special characters „~!@#$%^*-“, otherwise the camera will not be able to pair.
Transmission between the camera and the parent unit is carried out wirelessly via the encrypted WiFi standard 802.11ah sub-1 GHz.
RANGE

• The maximum range of the baby monitor is 300 m in an open area and 50 m in a building.
• The maximum range of the baby monitor and signal transmission can be affected by the envi- ronment in which you use the baby monitor, such as thick walls, reinforced concrete structures, etc.
• If the connection is lost due to being too far away from the baby unit, the parent unit will indicate this on the display with a red disconnected icon.

TROUBLESHOOTING

connecting to the correct WiFi network. The camera only supports 2.4 GHz. The Wi-Fi password must not contain special characters:
The camera is not transmitting the image to the parent unit.| The camera is already paired with the parent unit out of the box. However, if you can‘t see any image, unpair the camera in the settings menu and re-pair with the parent unit
The image is frozen and the parent unit is not responding.| Reset the parent unit using the included reset pin.
The parent unit is unable to recognize my microSD card.| Make sure the SD card is in good working order and in FAT32 format (see the section on TAKING PHOTOS AND VIDEOS).
---|---
I am not receiving notifications on my smartphone.| Make sure the app is running and has been gran- ted the appropriate permissions in the settings (send notifications).
Image on the parent unit disappeared after pairing it with my smartphone.| When pairing the camera with the app, the camera must be reset and the parent unit will lose the image for about 2 minutes. After 2 minutes, the image will automatically be restored and be avai- lable on both the smartphone and the parent unit.

SPECIFICATIONS

TrueLife NannyCam R7 Dual Smart

SAFETY WHEN WORKING WITH THE DEVICE

1. Carefully read the enclosed safety instructions.
2. For proper handling of the product, download and read the latest version of the manual, which can be found at www.truelife.eu

Printing errors and changes to information reserved.
Manufacturer:
elem6 s.r.o., Braškovská 15, 16100 Prague 6, Czech Republic

References

• TrueLife Smart – https://www.truelife.eu
• truelife.eu

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