PHILIPS PPM2501 Massage Eye Mask User Manual
- June 12, 2024
- Philips
Table of Contents
PPM2501
User Manual
User must read
Please read and keep this specification carefully before use.
Symbol description
To avoid causing personal harm or property damage, be sure to follow the
below.
- Use the following illustration to separately illustrate what you want to follow.
Prohibit
Must follow the instructions before use
Use Precautions
The following persons/ conditions should be used with caution
During treatment, or with the following conditions, please consult a doctor or
physiotherapist before use.
-
Please remove the contact lenses before use.
-
Please keep the product away from the water source, fire source and corrosive environment.
-
For use in specific environments, please comply with the appropriate regulations. Children between the ages of 6 and 12 should be used under the care of their
-
guardian.
-
For sensitive skin, facial allergic dermatitis and those who have been injected with cosmetic materials on their face, please use this product under the guidance of doctors.
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This product is a household electronic health care product, not a medical device, not suitable for diagnostic, therapeutic and other commercial purposes.
Please only use the charging equipment configured by our company for charging. -
Please pay attention to use electricity safely.
The device has a heating surface. People who are insensitive to heat need to be -
aware.
The following persons/ conditions are prohibited
Doctors recommend banning people who exercise or stretch
For example: thrombosis, severe aneurysm, acute venous aneurysm, various skin
infections, because it is easy to cause deterioration, so prohibited to use.
-
Do not use this product while driving.
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Do not use this product while get drunk or feeling unwell.
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People whoever had eye surgery or patients with heart disease are banned to use.
People with glaucoma, cataract, retinal detachment, pinkeye or any other similar -
symptoms are banned to use.
Pregnant women and menstrual women are not recommended to use. -
Do not use on the other parts of the body other than the eyes.
-
Do not wear this product during sleeping.
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Children under 6 years old are prohibited.
Use Precautions
Remove glasses, hair accessories and other things around your eyes before use.
Be aware to check the switch is in normally working before use each time.
Please close your eyes when using the product. After using the product,
blurred
vision may appear. Resting your eyes and closed for 1-3 minutes.
If the product is not working properly, please turn off immediately.
This product is not suitable for diagnostic and therapeutic purposes.
The product is not designed in water-resistant, do not use the product near
water, and do not directly soak the product in water.
Do not put pressure on the product.
Do not use non-specified voltage power supply, it may cause different product
circuit damage.
Do not throw the product.
Do not break the products into pieces, or repair them yourself.
Do not pull the product hard or stab it with a knife or a sharp object.
Do not use it at room temperature above 35°C or under direct sunlight.
Do not use the product near bathtubs, showers, basins or other vessels
containing water.
Notes for the use place
Do not use the product near the stove, heater, electric blanket and other
heating appliances, it may cause a fire.
Do not cover towels or cloth on the product.
Do not use this product near bathtubs, showers, basins or other vessels
containing water.
Maintenance Precautions
Please always turn off the product for maintenance.
Please always unplug the power cord for not using it for along time.
Do not pour water on the product.
Please do not use volatile oil, thinner, strong alkaline detergent, bleach and
other cleaner to clean the product.
Use alcohol wipes to clean the product surface after using it and should not
clean with water.
Product Features
This product uses air pressure massage, vibration, hot compress to give you brighter and healthier eyes. Preset a variety of care modes, suitable for different groups of people for eye relaxation. Innovative Bluetooth music playback function can comfort your eyes and enjoy your favorite music.
Parts name
Eye massager 7 massage area distribution map
How to Use
Notes before use:
- Please check that the machine and accessories are complete.
- Please remove contact lenses, eyeglasses or any other accessories around the eye to avoid affecting the massage effect.
- Adjust the elastic band to fit your head, and make your eyes feel comfortable before turn it on.
Power Key
- Long press 2s to turn the power on / power off.
- Short press to switch to the 4 different modes.
- Beauty Mode: air pressure (moderate), vibration, hot compress is on, and the function display lights of air pressure, hot compress, vibration and battery show in cyan.
- Protection Mode: air pressure (moderate), hot compress is on, and the function display lights of air pressure, hot compress and battery show in cyan.
- Sleeping-aid Mode: air pressure (soft), hot compress is on, and the function display lights of air pressure, hot compress and battery show in cyan.
- Warm Mode: hot compress is on, and the function display lights of hot compress, battery show in cyan.
- Each mode will turn on heating by default, press twice the power key to turn off heating, voice broadcast: “turn off heating”, The hot compress green light will be off.
- The default working time is 15 minutes, and then automatically shut down. If you need to continue, press the power key again.
Music key
-
Built-in Music Mode:
Short press the key to switch the next music.
Double-click to turn off/on music (The light is off when the music is off, the light is cyan when the music in on) -
Bluetooth Music Mode:
Long press to search for new Bluetooth device/ disconnect current Bluetooth device and search for new Bluetooth device.
Short press to switch the next song.
Double-click to turn off/on music (The light is off when the music is off, the light is cyan when the music in on)
Charging Method
- Fold the product to the angle below to expose type-c, charge the interface, and then insert the charging plug into the charging hole of the product;
- After the charger power is turned on, the battery indicator light shows in red;
- It takes about 2.5 hours to fully charge the battery. After the full charge, the battery indicator light shows in cyan.
When the power is low, the voice prompts “the battery is low, please charge in
time”, and then the red light flashes before playing the shutdown music. When
charging, the battery light is always on, and the battery light is always on.
During the charging process, the product does not work.
Use your native data cable and a self-matching 5V ****1A adapter.
Do not squeeze the power cord, so as to avoid damage.
Maintenance
Cleaning Method
- After using the product, if there are oil stains, please wipe with a dry soft cloth;
- If the product is particularly dirty, alcohol cotton can be gently wiped on the holster;
- After use, please put the product to the safety place, and put the bag in the packaging box;
- Please do not place heavy objects on the product to avoid damp products and contamination.
Diagnosis
This chapter lists the most common questions about this product. If you cannot find answers to the questions you encountered in them, please contact the service hotline or the authorized service center in your area.
Fault description| The possible causes of the cause| Basic
exclusion method
---|---|---
Unable to boot| The on / off button is not on| Press the on / off button again
The battery runs out| charge
Set the time to| Press on /off again push-button
Unable to charge| The plug is not inserted| Plug in
The indicator light is dark
or flashing| The battery power is insufficient| Please charge
Air bag pressure strength
is weak| The straps are too loose| Adjust the length of the head wear strap
according to the individual to wear the massage machine comfortably in the
eyes
Bluetooth is not connected| The music key is mistaken| Long press the shutdown
button for 2 seconds, then restart the massage machine again, long press the
music button, you can resume into the Bluetooth pairing mode
The Bluetooth has been connected successfully, and it still cannot be
played| Not connected to the corresponding Bluetooth system| Long press the
music to disconnect the current Bluetooth device and search for new devices
Bluetooth play music sound is small| The cell phone playback volume is too
low| Adjust the mobile phone playback volume
The use time is short| Unnorma I temperature| Please use it at ambient
temperatures from 1 0°C to 35°C
After not using it for a long time, be sure to confirm that the function is
normal before you can use it again.
Regular product
check| Is there any of the following faults| If the above faults occur, in
order to prevent accidents,
please stop the use immediately, and cut off the power supply. Please send it
to our repair site.
• Is there any of the following faults
• The power cord or plug is hot
• The power cord is deeply scarred or deformed and burnt
• There is an abnormal sound or vibration at work
• With the switch on, it does not work properly
• There are other abnormalities or faults
Pay attention to:
If the fault cannot be eliminated or the product is still not ideal operation,
contact the after-sales service, do not remove or try to repair.
Main Specifications
Product Name | Philips Eye Massager |
---|---|
Product Model | PPM2501 |
Rated Voltage | 3.7V **** |
Power Rating | 4.5W |
Product Size | 215.5X113x78.5mm |
Net Weight of Product | About 0.325kg |
Manufacture Date | See the product qualification certificate |
Operation Norm | GB4706.1-2005 , GB4706.10-2008 |
Service Guideline for Warranty
Warranty and Service
The product is a household appliance with exquisite design and high-quality
component. Within two years from the date of purchase, you will receive free
warranty service for any damage caused by the manufacturing process or
components under normal operation confirmed by our maintenance service.
The warranty service does not include consumable components, transportation
fee and door-to-door service. Please show the proof of purchase to the service
personnel during maintenance.
You cannot receive free warranty service under the following conditions:
- Damage by improper operation, such as improper components connection, improper installation, deprived of manual use, mis-operation.
- Negligence and damage because of transportation or other accident.
- Maintenance and modification without approval.
- Other damage caused by force majeure (such as natural disaster, abnormal voltage, etc.).
- Damage caused by general use outside home (e.g. industrial and commercial use).
- Aging, wearing and tearing caused by normal operation of the product without affecting normal operation of the product.
This statement serves as a publicity for free maintenance within the specified time limit and conditions, and does not limit the legal rights of consumers.
Please contact our local maintenance service center for any information or difficulties or you can consult through the hotline.
Hong Kong
Hotline: 852-3188-4987
Service Email:
Philips.Massage.hk@centuryfield.com
Taiwan
Hotline: 0800-661-600
Service Email:
Philips.Massage.hk@centuryfield.com
Warranty Card
Product Model| | Customer Name|
---|---|---|---
Seller| | Contact Number|
Date of Purchase| | Serial Number|
Service Center| | Customer Address|
Maintenance Content| Date| service personnel
| |
| |
| |
| |
Packing List
Main Unit | 1x | Type-C charging Cable | 1x |
---|---|---|---|
Storage bag | 1 x | User Manual | 1 x |
Certificate | 1 x | Quick Start Guide | 1x |
©2022 Aqua Shield
All rights reserved
The Philips trademark and the Philips Shield Emblem are registered trademarks
of Koninkljke Philips N.V. used under license.
This product has been manufactured by and is sold under the responsibility of
Hong Kong Aqua Shield Health Technology Company Limited and Hong Kong Aqua
Shield Health
Technology Company Limited is the warrantor in relation to this product.
Rev A JUL 22 2A
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