X-SENSE SWS51 Pro Smart Water Leak Sensor User Manual
- June 12, 2024
- X-SENSE
Table of Contents
SWS51
User Manual
Smart Water Leak Sensor
F.1.05WS5102V 1.0
This user manual contains important information about your water leak sensor’s operation. To ensure proper use and trouble-free operation, please read this manual carefully and store it in a safe place for future reference.
Introduction
This water leak sensor sounds an alarm whenever it comes into contact with water. It can be placed near common household water sources like a dishwasher, hot water heater, or washing machine. This waterleak sensor can be connected to the SBS50 base station via the X-Sense Home Security app using Wi-Fi. When the device detectswater leaks, a push notification will be sent to your smartphone from the app so that you can take action immediately.
Product Overview
Package Contents
Device Setup
Download the X-Sense Home Security App
|
---|---
https://apps.apple.com/cn/app/x-sense-home-
security/id1568666708|
https://play.google.com/store/apps/details?id=com.xsense.security
Note: Make sure your smartphone supports iOS 11 and higher, or Android
8.0 and higher.
To download the X-Sense Home Security app, scan the QR code below or search
for “X-Sense Home Security” in the Apple App Store or Google Play Store. Sign
up with a valid email address. If you already have an account, make sure the
app is updated to the latest version.
Connecting the Water Leak Sensor to the Base Station
The water leak sensor connects to the base station through the wireless
network. When the sensor is connected to the base station, you can receive
push notifications wherever you are to stay informed of the device status, and
to silence an alarm from your smartphone.
Note: Before adding devices to the system, make sure the base station has
been successfully added to the app.
- Tap” C)” and select “Water Leak Sensors” in the product list. Then, tap “Next” to enter the pairing page.
- Follow the prompts on the page by pressing the Test/Silence/Pair button twice on the bottom of the water leak sensor until it flashes blue rapidly, indicating that the device is waiting to connect to the Wi-Fi.
- Tap °Next” to add the device. You will hear “Ready to add the device.”
- After successfully connected, you will hear “Device Added” and the “Device Added” page will appear. Then you can find the water leak sensor in the device list.
- If you want to add multiple devices into the system, please repeat the above steps.
NOTE: If you fail to add the water leak sensor to the network within 60
seconds, the device will automatically exit the network configuration. To re-
enter the network configuration, you need to repeat the above steps.
Testing the Device
When the water leak sensor is successfully added to the base station, you must
test the device to ensure it is operating normally. Press the Test button at
the bottom of the device, or you can open your smartphone app and go to the
“Device Settings° of the water leak sensor. Then tap “Device Test° to test the
device. The alarm will deliver 3 beeps paired with the LED flashing red. The
sound will automatically stop after the test is completed. You will receive a
push notification on your smartphone, indicating that the device is
functioning properly.
Installing Your Device
Installation Location You can use the device near places where water leaks are
likely to occur such as near water pipes, basement sump pumps, dishwashers,
washing machines, toilets, water heaters, window wells, etc.
Installation Method
This sensor can simply be placed on a flat surface.
Note
- Do not place the device upright, otherwise no alarm will be triggered.
- Do not place the device on uneven surfaces as this may cause false alarms.
Water Leak Detection
This water leak sensor is used to detect water leaks and floods. Once a water
leak occurs, the device will sound an alarm continuously paired with the LED
flashing red. Meanwhile, the base station will report a warning and a push
alert will be sent to your phone by the app. If no action is taken at this
time, the device will continue to sound an alarm until the battery runs
out.
Note: When a water leak stops, you will receive an “Alarm
Ended” push notification on your phone from the app.
Silencing the Device When the device is triggered, simply press the Silence
button on the water leak sensor or base station to mute the alarm, or turn the
Silence button to mute using the app. If water is no longer on the device
during the silent period, an app push notification will be sent to your
phone. If the device is still soaked in water after being silenced, the alarm
and push notification will not be repeated. After the water leak sensor is
taken out of the water and wiped dry, the app push notification will be
enabled, and the water leak sensor will return to normal standby mode.
Unique Features Remind Me Later. When the device is triggered, “Remind Me
Later” will appear on your phone from the app. You can set a “Reminder Me
Later” timer to silence the water leak sensor and base station for a period of
time (10 minutes/30 minutes/2 hours/6 hours/12 hours).
When the timer is up, if the sensor still detects a water leak, it will resend
alerts. If the water leak stops while the timer is running, you’ll also be
notified. The “Remind Me Later” function can be disabled at any time. This
feature can be used to remind you to resolve a water leak at a later time.
Low Battery Mode
When the battery is low, the LED indicator will flash red once every 60
seconds paired with a beep. Your app will warn you with a low battery
notification.
Battery Replacement
When the battery is low, the red LED will flash once every 60 seconds paired
with one beep to remind the user to replace the batteries. You will receive a
low battery notification on your phone via the app. To replace the batteries,
remove all screws, take out the used batteries, and replace them with two new
AAA batteries. Then, reinstall the screws and test the device. 
Note: After replacing the battery, you need to align the positioning
points of the upper and lower shells to close the cover and then screw the
device closed.
Maintenance
Please shake the device on your hand a few times after it has sounded an alarm
to remove any water that may have collected in the buzzer opening. Clean the
top and bottom contact probes with a dry cloth and paper towel, then put the
device back in its place. This will ensure that the device consistently
performs well.
**WARNING**
- Keep the device operating at a temperature between 32-122°F (0-50°C) and humidity below 90% RH.
- Do not disassemble the device by force. Otherwise, the device may become damaged.
Technical Specifications
| Model | SWS51 |
|---|---|
| Power Supply | Replaceable 2 x 1.5 V AAA batteries |
| Operating Life | 5 years |
| Connection Distance (in open air) | 1,640 ft (500 m) |
| Battery Life | 3 years |
| Sensor Type | Sensor probe |
| Operating Temperature | 32-122°F (0-50 C ) |
| Operating Relative Humidity | 90% RH (non-condensing) |
| Alarm Volume | 110dB |
| Waterproof Rating | IP66 |
Troublesshooting
| Problem | Cause | Solution |
|---|---|---|
| The device does not respond when the Test button is pressed. | The batteries | |
| have run out. | Replace the batteries. | |
| The device does not sound when there is a water leak. | The batteries have run | |
| out. | Replace the batteries. | |
| The device is placed on an unlevel surface. | Place the device on a level |
surface.
A false alarm occurs.
| The device is triggered by water or metal objects.
| •Touching the sensor probes with moist hands will cause an alarm.
•Some water spills, such as while washing hands, can cause an alarm,
especially when using the device in a bathroom.
•High humidity may cause a false alarm.
•A metal object connecting the two probes will cause an alarm.
The alarm sound is low.
| Water entered the buzzer.
| The device itself is waterproof, and water that goes into the buzzer will not cause damage to the product. Please take the device in your hand and shake it a few times to remove the water from the alarm opening until the alarm sound returns to normal.
Then, put the device back.
The battery level is low.| Replace the batteries.
The app push notification is delayed or there are no push alerts.| The app
push notification permission is disabled.| Turn on the push notification
permission on the phone.
The base station is not within the network coverage of the router.| The
distance between the base station and the router should be within 164 ft (50
m). Please ensure that the base station is always within the network coverage
of the router.
The communication between the water leak sensor and base station is not stable
or they are too far apart.| Reduce the obstacles between the water leak sensor
and base station. The maximum distance between the device and the base station
in an open environment is 1,640 ft (500 m).
The network connection of the router and the
mobile phone is abnormal.| Make sure the network connection of the router and
the mobile phone is normal.
Environmental Protection
Waste electrical products should not be disposed of with household waste.
Please recycle where facilities are available. Please check with your local
authorities or retailers for recycling advice.
Manufacturer and Service Information
X-Sense Innovations Co., Ltd. Address: 64-503, Kexing Science Park, 15 Keyuan
Road, Shenzhen, 518057, CHINA
Importer
X-Sense Europe B.V. Parellaan 2H, 2132 WS Hoofddorp, the Netherlands
X-Sense Innovations Co., Ltd.
Importer: X-Sense Europe B.V.
Parellaan 2H, 2132 WS Hoofddorp, the Netherlands
www.xsensepro.n|
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