AEG KDK911424M Warming Drawer User Manual

: June 12, 2024
: AEG

Table of Contents

KDK911424M Warming Drawer
CUSTOMER CARE AND SERVICE
SAFETY INFORMATION
APPLIANCE DESCRIPTION
USE
CLEANING AND MAINTENANCE
INSTALLATION INSTRUCTIONS
ENVIRONMENTAL PROTECTION
Documents / Resources

KDK911424M/KDE911424M/KDE911424B
KDK912924M/KDE912924M/KDK911424T
USER MANUAL

AEG KDK911424M Warming Dr awer

KDK911424M Warming Drawer

DESIGNED FOR YOU
Thank you for purchasing an Aeg appliance. You have chosen a product that brings with it decades of professional experience and innovation. Ingenious and stylish, it has been designed with you mind. So whenever you use it, you can be safe in the knowledge that you’ll get great results every time. Welcome to Aeg.

Visit our website to:
Get usage advice, brochures, troubleshooting and service information: www.aeg.com
Register you product for better service: www.aeg.com/productregistration
Buy accessories, consumables and original spare parts for your appliance: www.aeg.com/shop

CUSTOMER CARE AND SERVICE

We recommend the use of original spare parts.
When contacting Service, ensure that you have the following data available.
The information can be found on the appliance dataplate. Model, PCN, Serial Number.
Warning / Caution – Safety information
General information and tips
Environmental information.

Subject to change without notice.

SAFETY INFORMATION

Carefully read the instructions before installing and using the equipment. The manufacturer is not liable for property damage or personal injury resulting from improper installation and use of the equipment. Always keep the instructions at hand, so they can be easily referred to during use. This appliance complies with applicable safety standards. Improper use of the appliance may put users, bystanders and property at risk.

1.1 Safety of children and vulnerable adults

**WARNING!**

Risk of suffocation, injury or permanent disability.

This appliance may be used by children aged 8 years and over and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge as long as they are given supervision or instructions concerning how to use the appliance in a safe way and understand the hazards involved.
Children should not play with the appliance. Keep children under the age of three away from the appliance.
Keep packaging materials out of reach of children.
Keep children and pets away from the appliance during operation or cooling. The accessible parts are red hot.
Cleaning and maintenance should not be performed by unsupervised children.
Keep the appliance and its cable out of reach of children under the age of eight.

1.2 General safety warnings
During use, the appliance becomes hot. Care should be taken to avoid touching heating elements inside the device. Always use oven gloves to insert or remove accessories or oven-proof cookware.

Depending on temperature selected and the operating time, the temperature inside the appliance may reach 80°C. When taking crockery out of the crockery warmer, protect your hands using oven gloves or a tea towel.
Do not sit or hang on the drawer – the telescopic runners would be damaged. The maximum load capacity of the drawer is 15 kg.
Do not store synthetic containers or flammable objects inside the crockery warmer. When you switch on the appliance such containers and objects may melt or catch fire. Fire hazard!
Do not use the appliance as a space heater. The high temperatures reached could cause flammable objects close to the appliance to catch fire.
When you stop using the appliance at the end of its working life, disconnect it from the power supply and render the electrical cable unusable so that it is not a hazard to children, for example.

1.3 Installation

Refer to the installation instructions supplied separately.
The installation must ensure protection against direct contact with live parts.
The electric system must be equipped with an isolation switch providing all-pole contact separation which provides for full disconnection under overvoltage category III.
A plug must be used for the electrical connection; this must remain accessible after installation.
**Warning!** Before connecting the appliance, compare the power supply data (voltage and frequency) indicated on the data plate with those of the mains supply. If these data do not match there may be problems. In case of doubt, contact an electrician.
Warning! If the appliance is to be connected without using a plug (hard-wired), the appliance must be installed and connected by a technician. Contact a qualified electrician who will perform the work in accordance with electrical code and comply with all provisions of this manual. The manufacturer cannot be held responsible for damage resulting from installation or connection errors.
Warning! The electrical safety of the appliance can only be guaranteed if it is properly earthed. The manufacturer cannot be held responsible for damage resulting from the absence of or defects in the installation’s protective earthing system (e.g. electrical shock).
**** Warning! Only use the appliance once it has been fully installed. Only full and final installation within the kitchen unit carcase can ensure that there is no risk of contact with live parts.
WARNING! Never open the appliance’s structure. Potential contact with live parts or any modifications to the electrical and mechanical structure can lead to hazardous situations for users and compromise correct operation of the appliance.

1.4 Cleaning

Do not use harsh abrasive cleaners or metal scrapers/scourers to clean the device since they can scratch the surface.
Do not use steam cleaners to clean the appliance.
Do not use high pressure or steam jet cleaning devices. The steam may affect electrical components and cause a short circuit. The steam pressure may also cause damage to the appliance’s surface and components in the long time.

1.5 Repairs

If the appliance’s power supply cable is damaged, it must be replaced by the manufacturer, by an authorised technician or by a qualified electrician in order to negate any potential hazards.
**** Warning! The appliance must be isolated from the electricity supply when installation and repair work is being performed. To disconnect the appliance from the current, one of the following conditions must be met:
– The relevant fuses / circuit breakers at the switchboard must be disconnected.
– The plug should be removed from the socket. To remove the plug from the socket do not pull on the electric cable but rather pull out the plug itself directly.
Warning! Repairs and maintenance, especially of live components, must only be performed by technicians authorised by the manufacturer. The manufacturer and retailer do not accept responsibility for any injury to people or animals or damage to personal property as a result of repairs and maintenance carried out by non-authorised personnel.
Warning! Repairs undertaken during the warranty period must only be performed by technicians authorised by the manufacturer. If this is not the case then any damage resulting from the repair in question shall be excluded from the guarantee.

APPLIANCE DESCRIPTION

2.1 Main components

On/Off switch and light
Thermostat
Non-slip base
Front panel with push-push mechanism or handle
Support rack (depending on the model)

AEG KDK911424M Warming Drawer - DESCRIPTION 2.2 How the warming drawer works
This appliance is equipped with a warm air circulation system. A fan distributes the heat generated by an electrical heating element throughout the interior of the appliance.
The thermostat allows the user to set and control the temperature for the crockery.
The circulating hot air that is generated heats up the crockery quickly and evenly.
A protective grille prevents accidental contact with the heating element and fan.
The base of the drawer is covered with non-slip material to stop dishes from moving when the drawer is opened or closed.

USE

3.1 Before First Use
Before using the appliance for the first time you should clean the interior and the exterior, following the cleaning instructions given in the section “Cleaning and maintenance”.
Remove the non-slip base. Then heat the warming drawer for at least 2 hours. To do this, turn the temperature control to the maximum position (see section “Selecting temperature”).
Make sure the kitchen is well-ventilated when you are doing this.
The appliance’s parts are treated with a special product. This may cause an unpleasant odour to be released during this initial heating. Both the odour and any fumes that may form will disappear after a short time and neither signifies that there is anything rong with the connection or the appliance.

3.2 Control panel

The control panel has a selector and an on/off switch. The control panel is only visible when the drawer is open.

3.3 Using the warming drawer
To use the warming drawer, proceed as follows:

Place the crockery in the drawer.
Do not arrange plates vertically in front of the ventilation slots.
The warm air would not be able to fully escape from the slots. This would lead to uneven heating of crockery.
Select the desired function by turning the thermostat knob to the corresponding position.
Switch on the appliance by pressing the switch; the corresponding light will come on.
Close the drawer.

Be careful not to use too much force when closing the drawer since it may open up again. Before taking out the warm crockery you must switch off the warming drawer by pressing the switch again.

3.4 Function Selection
The thermostat knob allows you to select temperatures between 30 and 80°C.
Do not force the thermostat knob to the left beyond the “0” position, or to the right beyond the maximum temperature, as this could damage it.
As soon as the selected temperature is reached, the heating element will turn off.
When the temperature drops back below the selected value, the heating element will turn on again.
The temperature scale is marked with absolute temperatures in °C and also has symbols which correspond to the optimum temperatures for groups of crockery:

Symbol	*°C ()**	Function	Warning
30°C	Defrosting.

* The temperatures refer to the drawer when empty and closed.

3.5 Heating times
Various factors affect heating times:

The material and thickness of the crockery
Load size
How the crockery is arranged
Temperature setting
Repeated opening and closing of the drawer

It is therefore not possible to give precise heating times.
As you use the warming drawer regularly, you will learn the best settings for your crockery.
Suggestions for the “keep warm” and “reheat” function:
Preheat the warming drawer for 15 minutes to ensure it is at the required internal temperature.

CLEANING AND MAINTENANCE

Cleaning is the only maintenance activity that is generally required.
WARNING!
The warming drawer must be disconnected from the power supply before cleaning. Unplug the device from the socket or isolate its power supply circuit.
Do not use harsh or abrasive cleaning products, scouring pads/sponges or sharp objects, since this could cause stains or scratches.
Never use high pressure or steam jet cleaning appliances.

4.1 Appliance front and control panel
The warming drawer can be cleaned using just a damp cloth. If it is very dirty, add few drops of washing-up liquid to the water.
Wipe the surfaces dry using a dry cloth.
For stainless-steel fronted warming drawers, special products for stainlesssteel surfaces can be used.
These products prevent the build-up of dirt on such surfaces. Apply a thin layer of this product on the surface using a soft cloth.
On aluminium fronted warming drawers, use a delicate glass cleaning product and a soft, lint-free cloth. Wipe horizontally without applying.

4.2 Interior of the warming drawer
Clean the interior of the warming drawer regularly using a damp cloth. If it is very dirty, add few drops of washing-up liquid to the water.

Wipe the surfaces dry using a dry cloth.
Avoid water entering the air circulation opening.
Only use the warming drawer again when it is completely dry.

Non-slip base
The non-slip surface mat can be removed to facilitate cleaning of the drawer.
The mat can be cleaned by hand using hot water with a few drops of washing-up liquid. Dry thoroughly.
The non-slip mat should only be replaced when it is completely dry.

AEG KDK911424M Warming Drawer - drawer

WHAT SHOULD I DO IF THE WARMING DRAWER DOESN’T WORK?
WARNING!
Any repairs must only be performed by a specialised technician. Any repair performed by a person not authorised by the manufacturer is potentially dangerous.
However, the following faults can be resolved by the user without calling Technical Assistance.

Before contacting Technical Assistance, check on the following:

The crockery does not warm up sufficiently. Check whether:
− The appliance is on
− The appropriate temperature has been selected
− The air circulation orifices are blocked by the crockery
− The crockery was left to warm up for sufficient time
Heating time depends on several factors, such as, for example:
− The material and thickness of the crockery
− Load size
− How the crockery is arranged
The crockery does not heat up at all.
Check whether:
− You can hear the noise of the fan If the fan is running, this means that the heating element is defective. If the fan is not running, this means that it is faulty
− The fuse has blown or the circuit breaker has tripped
The crockery is too hot:
− The temperature selector is not working
The on/off switch does not light up:
− The switch indicator light has blown

INSTALLATION INSTRUCTIONS

6.1 Before installation
Check that the supply voltage indicated on the data plate is the same as that provided by the power socket you plan touse.
Open the drawer, take out all the accessories and remove the packaging material
WARNING!
The front surface of the warming drawer may be covered in a protective film.
Carefully remove this film before using the warming drawer for the first time.
Ensure that the warming drawer is not damaged in any way. Check that the drawer opens and closes correctly. If damage is encountered, inform Technical Assistance.
WARNING:
The power socket should be easily accessible after the warming drawer has been installed.
The warming drawer should only be installed in combination with the appliances specified by the manufacturer. If it is fitted in combination with other appliances, the guarantee will be void since it is impossible to guarantee that the warming drawer will work correctly.

6.2 Installation
**** Refer to the installation instructions supplied separately.
Installing the warming drawer in combination with another appliance requires be a fixed intermediate shelf in the carcase to support the weight of both appliances.
The appliance to be installed in combination with the warming drawer will be installed directly on top of it.
Follow the instructions given in the corresponding instruction and installation booklet for installation of the combined appliance.

6.3 Electrical connection
Electrical installation must be performed by a qualified electrician.
Before connecting the warming drawer to the mains electricity supply, check that the voltage and frequency of the mains supply matches that shown on the data plate inside the appliance.
The electrical connection should be made via an omnipolar switch rated for the current capacity with minimum 3 mm contact separation, in order to provide isolation in emergencies or when cleaning the warming drawer.
The connection must be suitably earthed.

WARNING:
The warming drawer must be earthed.
If the appliance flex requires replacement, contact Technical Assistance or an authorised service centre, as specialised tools are required.
The manufacturer and retailer do not accept responsibility for any injury to people or animals or damage to personal property as a result of failure to follow the supplied installation instructions.

ENVIRONMENTAL PROTECTION

Recycle materials with the following symbol.
Place the packaging in the corresponding containers for recycling.
Help protect the environment and human health and to recycle waste from electrical and electronic appliances.
Do not dispose of appliances marked with the following symbol with general household waste. Take the product to your local recycling facility or contact your local council.

A EG Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
ALL AEG BRANDED APPLIANCES

This document sets out the terms and conditions of the product warranties for AEG Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other tights you may have under the Australian Consumer Law.

In this warranty:
(a) ‘ACL or ‘Australian Consumer Law’ means Schedule 2 to the Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and accompanied by this document:
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘AEG’ is the brand controlled by Electrolux Home Products Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively“Electrolux”) of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘Warranty Period’ means the period specified in clause 3 of this warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased the Appliance for re-sale, and ‘your’ has a corresponding meaning.
Application: This warranty only applies to new Appliances, purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non-excludable statutory guarantees in Australia and New Zealand.
Warranty Period: Subject to these terms and conditions, this warranty continues for in Australia for a period of 60 months and in New Zealand for a period of 60 months, following the date of original purchase of the Appliance.
Repair or replace warranty : During the Warranty Period, Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy offered for a valid warranty claim is repair or replacement. Electrolux or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.
Travel and transportation costs : Subject to clause 7, Electrolux will bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any alid warranty claim.
Proof of purchase is required before you can make a claim under this warranty.
Exclusions: You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:
(a) light globes, batteries, filters or similar perishable parts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmetic damage which does not affect the operation of the Appliance:
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viiil) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has teen, or Electrolux reasonably believes that the Appliance has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has been used for any non-domestic purpose;
(b) the Appliance is madified without authority from Electrolux in writing;
(c) the Appliances serial number or warranty seal has been removed or defaced.
How to claim under this warranty: To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
Australia: For Appliances and services provided by Electrolux in Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. ‘Acceptable quality’ and ‘major failure’ have the same meaning as referred to in the ACL.
New Zealand :For Appliances and services provided by Electrolux in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.
Confidentiality: You accept that if you make a warranty claim, Electrolux and its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.

Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.

FOR SERVICE
or to find the address of your nearest
authorised service centre in Australia
PLEASE CALL 1300 363 664
OR EMAIL
customercare@aegaustralia.com.au
For the cost of a local call (Australia only)| SERVICE AUSTRALIA
aeg.com/au| FOR SPARE PARTS
or to find the address of your nearest
Spare parts centre in Australia
PLEASE CALL 13 13 50
OR EMAIL
customercare@aegaustralia.com.au
For the cost of a local call (Australia only)
---|---|---
FOR SERVICE
or to find the address of your nearest
authorised service centre in New Zealand
PLEASE CALL 0800 234 234
OR EMAIL customercare@electrolux.co.nz
(New Zealand only)| SERVICE NEW ZEALAND
aegnewzealand.co.nz| FOR SPARE PARTS
or to find the address of your nearest
Spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
OR EMAIL customercare@electrolux.co.nz
(New Zealand only)

www.aeg.com/shop

Documents / Resources

| AEG KDK911424M Warming Drawer [pdf] User Manual
KDK911424M, KDE911424M, KDE911424B, KDK912924M, KDE912924M, KDK911424T, KDK911424M Warming Drawer, Warming Drawer, Drawer
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