Apps IP-Integra VoIP APP User Manual
- June 12, 2024
- APPs
Table of Contents
Apps IP-Integra VoIP APP
Product Information
| Manufacturer | FREUND ELEKTRONIKA d.o.o |
|---|---|
| Contact Information | International Burch University |
| 71210 Ilidza | Bosnia and Herzegovina |
| www.ip-integra.com | info@ip-integra.com |
Table of Content
Introduction
Product Usage Instructions
1. Setting up the application
After the correct information is entered into our SIP Server by your IT Manager, you should receive the Welcome mail to the address you provided. It should contain a .pdf file along with the following information:
| Step | Description |
|---|---|
| Step 1 | Installing the application |
| Option 1: Open the PDF file provided in the Welcome mail. Tap |
on the QR code containing Apple logo. You will be redirected to the
App Store page from where you can install the Integra VoIP
application.
| Option 2: Open the Apple App Store on your mobile device.
Search for the ‘Integra VoIP’ application and install it.
Step 2| Setting up the application
| Open the PDF file on your mobile phone. Tap on the iOS QR Code
on the bottom of the PDF file you received in the Welcome mail. The
application will automatically start and be configured for
use.
| Option 2 (Use this one if you are opening the Welcome email on
a different device from where the App has been installed): Start
the application and tap on Settings button in the bottom right
corner. Click QR Scanner and scan the iOS QR Code on the bottom of
the PDF file you received in the Welcome mail. Carefully fill out
required fields with the information you received in the Welcome
mail. Confirm it by clicking on white check sign in the top right
corner.
Introduction
This user manual will explain how to operate the Integra VoIP application on Apple iOS devices. We will in detail describe the procedures of activating the application and setting it up with the account as well as making and answering a call, giving door access (opening a door), and also explain the call logs.
Setting up the application
After the correct information is entered into our SIP Server by your IT Manager, you should receive the Welcome mail to the address you provided. It should contain a .pdf file along with the following information:
PICTURES SHOWING THE INFORMATION RECEIVED IN THE WELCOME MAIL
Step 1: Installing the application
Option 1
Open the PDF file provided in the Welcome mail.
Tap on the QR code containing Apple logo. You will be redirected to the App
Store page from where you can install the Integra VoIP application.
Option 2
Open the Apple App Store on your mobile device. Search for the ‘Integra VoIP’
application and install it.
INTEGRA VOIP IN THE APP STORE
Step 2: Setting up the application
Option 1 – (Use this one if you are opening the Welcome e-mail on your phone)
Open the PDF file on your mobile phone. Tap on the iOS QR Code on the bottom
of the PDF file you received in the Welcome mail.
PICTURE SHOWING CONFIGURATION QR CODE FOR IOS DEVICES
The application will automatically start and be configured for use.
Option 2 – (Use this one if you are opening the Welcome e-mail in
different device from where the App has been installed)
Start the application and tap on Settings button in the bottom right corner.
APPLICATION SETTINGS
Click QR Scanner and scan the iOS QR Code on the bottom of the PDF file you received in the Welcome mail.
PICTURE SHOWING WHICH QR CODE TO SCAN FOR IOS DEVICES
Option 3 – (Manual setup)
Click on Create Account button shown in the picture 5.
Carefully fill out required fields with the information you received in the Welcome mail.
INFORMATION RECEIVED IN THE WELCOME MAIL FOR APP CONFIGURATION
Confirm it by clicking on white check sign in the top right corner. 
EXAMPLE OF HOW TO FILL OUT THE REQUIRED FIELDS IN THE MANUAL SETUP OF THE
APPLICATION
If you carefully followed any single option from each of the steps, your
application will be connected and ready to make and receive calls.
Navigation bar
Navigation bar is located at the bottom of the screen.
Buttons present are Contacts, Intercoms, Keypad, Recents and Settings.
NAVIGATION BAR
Welcome screen / Keypad
After opening Integra VoIP application, following screen is displayed. User is
able to make a call by entering an extension number and pressing either Audio
or Video button, respective to which call they want to make. 
KEYPAD
If users encounter the screen shown in the picture bellow, it means that the
Administrator has disabled keypad for this device. However, the calls can
still be made and received through either Contacts or Intercoms tab. 
DISABLED KEYPAD
Contacts
Tapping on Contacts tab will provide a list of contacts. Search bar is located above the list, and on the right side of Contact names are buttons for making an audio or a video call.
CONTACTS
Registered and available contacts will have a green dot near their icon while the unregistered ones will have red dot.
Intercoms
Intercoms tab shows available intercom devices. Tapping on Intercom device in the list will dial that device, while long pressing will trigger a relay and open a door. Opening a door successfully will give a confirmation mesage.
INTERCOMS
Recents
User can access the history of incoming, outgoing or missed calls by clicking on Recents tab.
RECENTS
More information is available by clicking on the Info icon on the log.
Building administrator is able to send a message/notification to tenants
through a SIP server. These messages can be found under Messages tab in
Recents.
Settings
Under Settings, users are able to change the application language.
Account settings have been desribed in Section 1 of this document – Setting up
the application.
SETTINGS
Account Status & DND
Account status have two options – Available and DND or Do not disturb.
Application by default has Available status. DND feature, when enabled, will
ignore all incoming traffic in the application.
To enable it, go to the Keypad screen and tap the circle icon in the top right
corner. Green circle indicates that the application has available status,
while orange indicates that DND is enabled. 
ACCOUNT STATUS
Freund Elektronik A/S, in cooperation with our sister company Freund
Elektronika D.O.O. Sarajevo, is developing an IP-Based Intercoms, Audio
Systems, Access Control and Smart Home solutions.
As a developer, manufacturer, and reseller, we have been self-improving and
perfecting ourselves for over 30 years.
In the industry, we negotiate the most advanced and innovative solutions
regarding the building communication. Our daily focus is on the development
and user friendliness of our high quality and pleasantly designed products.
As a developer and manufacturer of our own IP-INTEGRA system, we have made a
top-of-the-line products for Door Telephony, Public Audio, and Access Control
solution.
Our development department, together with our partners, has created elegant
and robust door phones, SIP-Centrals, Terminals, IP-Speakers, ACC Controllers,
and applications with intelligent features using the most advanced
technologies when available, and creating new technologies when they are not
while keeping it simple for our customers.
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza |
Bosnia and Herzegovina www.ip-integra.com | info
@ip-integra.com