Apps IP-Integra VoIP App User Manual
- June 12, 2024
- APPs
Table of Contents
Apps IP-Integra VoIP App
Product Information
The IP-INTEGRA VoIP App is a communication application designed for Android OS devices. It allows users to make and answer calls, give door access, and view call logs. This user manual provides detailed instructions on how to set up and operate the application.
Contact Information
- Manufacturer: FREUND ELEKTRONIKA d.o.o
- Address: International Burch University, Francuske revolucije bb, 71210 Ilidza, Bosnia and Herzegovina
- Website: www.ip-integra.com
- Email: info@ip-integra.com.
Product Usage Instructions
Setting up the application
- Option 1: Open the PDF file provided in the Welcome mail and tap on the QR Code containing the Android logo. You will be taken to the Google Play Store to install the INTEGRA VoIP Application.
- Option 2: Open the Google Play Store or Apple App Store on your mobile device, search for the ‘Integra VoIP’ application, and install it.
- After installing the application, open the PDF file on your mobile phone and tap on the Android QR Code at the bottom to automatically configure the application for use.
- If you are opening the Welcome email on a different device from where the app has been installed, start the application and tap on the Settings button in the bottom right corner. Then, click on QR Scanner and scan the iOS QR Code from the PDF file to configure the application.
- Fill out the required fields in the application settings with the information received in the Welcome mail.
- Confirm the configuration by clicking on the white check sign in the top right corner.
Introduction
This user manual will explain how to operate the Integra VoIP application on Android OS devices. We will in detail describe the procedures of activating the application and setting it up with the account as well as making and answering a call, giving door access (opening a door), and also explain the call logs.
Setting up the application
Your IP- INTEGRA SIP-client information:
- The extension number is “6970”
- SIP-client password is “3368upa6”
- SIP-server’s LAN IP address is “192.168.200.130” on port “6060”
- FQDN of SIP-server is “fs2.cloud.freund.ba” on port “6060”
- Access Control PIN “2649”
PICTURES SHOWING THE INFORMATION RECEIVED IN THE WELCOME MAIL
Installing the application
Option 1
Open the PDF file provided in the Welcome mail. Tap on the QR Code containing
Android logo. You will be taken to the Google Play Store from where you can
install the INTEGRA VoIP Application.
Option 2
Open the Google Play Store or Apple App Store on your mobile device. Search
for the ‘Integra VoIP’ application and install it.
INTEGRA VOIP APPLICATION IN THE GOOGLE PLAY STORE
Setting up the application
Option 1
(Use this one if you are opening the Welcome e-mail on your phone) Open the
PDF file on your mobile phone. Tap on the Android QR Code on the bottom of the
PDF file you received in the Welcome mail.
PICTURE SHOWING CONFIGURATION QR CODE FOR ANDROID DEVICES
The application will automatically start and be configured for use.
Option 2
(Use this one if you are opening the Welcome e-mail in different device from
where the App has been installed)
Click QR Scanner and scan the iOS QR Code on the bottom of the PDF file you received in the Welcome mail.
PICTURE SHOWING WHICH QR CODE TO SCAN FOR IOS DEVICES
Option 3 – (Manual setup)
Click on Create Account button shown in picture 5.
Carefully fill out required fields with the information you received in the Welcome mail.
Your IP- INTEGRA SIP-client information:
- Extension number is “6970”
- SIP-client password is ‘3368upa6″
- SIP-server’s LAN IP address is “192.168.200.130” on port 6060″
- FQDN of SIP-server is “fs2.cloud.freund.ba” on port 6060″
- Access Control PIN “2649”
INFORMATION RECEIVED IN THE WELCOME MAIL FOR APP CONFIGURATION
Confirm it by clicking on white check sign in the top right corner.
EXAMPLE OF HOW TO FILL OUT THE REQUIRED FIELDS IN THE MANUAL SETUP OF THE APPLICATION
If you carefully followed any single option from each of the steps, your application will be connected and ready to make and receive calls.
Navigation bar
Navigation bar is located at the bottom of the screen. Buttons present are Contacts, Intercoms, Keypad, Recents and Settings.
Welcome screen/Keypad
After opening Integra VoIP application, following screen is displayed. User
is able to make a call by entering an extension number and pressing either
Audio or Video button, respective to which call they want to make.
If users encounter the screen shown in the picture bellow, it means that the Administrator has disabled keypad for this device. However, the calls can still be made and received through either Contacts or Intercoms tab.
Contacts
Tapping on Contacts tab will provide a list of contacts. Search bar is
located above the list, and on the right side of Contact names are buttons for
making an audio or a video call.
Registered and available contacts will have a green dot near their icon while the unregistered ones will have red dot.
Intercoms
Intercoms tab shows available intercom devices. Tapping on Intercom device in
the list will dial that device, while long pressing will trigger a relay and
open a door. Opening a door successfully will give a confirmation mesage.
Recents
User can access the history of incoming, outgoing or missed calls by clicking
on Recents tab.
More information is available by clicking on the Info icon on the log. Building administrator is able to send a message/notification to tenants through a SIP server. These messages can be found under Messages tab in Recents.
Settings
- Under Settings, users are able to change the application language.
- Account settings have been desribed in Section 1 of this document – Setting up the application.
Account Status & DND
- Account status have two options – Available and DND or Do not disturb. Application by default has Available status. DND feature, when enabled, will ignore all incoming traffic in the application.
- To enable it, go to the Keypad screen and tap the circle icon in the top right corner. Green circle indicates that the application has available status, while orange indicates that DND is enabled.
ANDROID TIPS
Android manufacturers often prefer battery life over proper functionality of users apps. Here we will give users a few tips on how to improve on this.
Removing battery optimization restrictions:
-
Step 1:
Find the Integra VoIP app and long press on it.
-
Step 2:
Tap on the Info button marked in the picture.
-
Step 3:
Locate the Battery settings and tap on it.
-
Step 4:
Select the Unrestricted setting.
Keep application open
-
Step 1:
Open Integra VoIP app and tap on Recent Apps.
-
Step 2
Tap on Integra VoIP icon.
-
Step 3:
Tap on Keep open.
-
Step 4:
Blue Padlock indicates function is enabled.
Freund Elektronik A/S, in cooperation with our sister company Freund Elektronika D.O.O. Sarajevo, is developing IP-Based Intercoms, Audio Systems, Access Control, and Smart Home solutions. As a developer, manufacturer, and reseller, we have been self-improving and perfecting ourselves for over 30 years. In the industry, we negotiate the most advanced and innovative solutions regarding building communication. Our daily focus is on the development and user-friendliness of our high-quality and pleasantly designed products. As a developer and manufacturer of our own IP-INTEGRA system, we have made top-of-the-line products for Door Telephony, Public Audio, and Access Control solution. Our development department, together with our partners, has created elegant and robust door phones, SIP-Centrals, Terminals, IP-Speakers, ACC Controllers, and applications with intelligent features using the most advanced technologies when available, and creating new technologies when they are not while keeping it simple for our customers.
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza |
Bosnia and Herzegovina.
www.ip-integra.com | info@ip-
integra.com.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>