NETGEAR SRC60 Orbi Pro Satellite Ceiling Quick Start Guide

June 12, 2024
NETGEAR

NETGEAR SRC60 Orbi Pro Satellite Ceiling

NETGEAR-SRC60-Orbi-Pro-Satellite-Ceiling-PRODUCT

Package Contents

  1. Orbi Pro Ceiling Satellite (Model SRC60)
  2. Metal bracket with T-bar and lock screw for ceiling mounting and 4 short screws to attach the plastic mount to the metal bracket
  3. A plastic mount for either ceiling mounting or wall mounting
  4. 2 tall screws and anchors to attach the plastic mount to a wall
  5. Power adapter (varies by region)

Note: If you use a Power over Ethernet (PoE) connection to a PoE+ switch, the satellite does not require a power adapter.

Mount the Satellite on a Drop Ceiling

Before mounting the access point, first set up and test the access point to verify WiFi network connectivity.

Note: If you are mounting the access point on a hard ceiling, follow the instructions in Mount the Satellite on a Wall.

  1. Slide the T-bar partially into the metal bracket.
  2. Attach the metal bracket to the ceiling bar.
  3. Push the T-bar over the ceiling bar.
  4. Use the lock screw to lock the metal bracket into place.
  5. Use the four short screws to attach the plastic mount to the metal bracket.
  6. Slide the satellite onto the plastic mount.
  7. Use the retaining clip to lock the satellite into place.
  8. Cable the satellite to your network.

Mount the Satellite on a Wall

  1. Place the plastic mount on the wall.
  2. Mark the wall where the two mounting holes are.
  3. If needed, drill holes.
  4. Use the two wall anchors and tall screws to attach the plastic mount to the wall.
  5. Slide the satellite onto the plastic mount.
  6. Use the retaining clip to lock the satellite into place.
  7. Cable the satellite to your network.

Orbi Pro Ceiling Satellite Overview

NETGEAR-SRC60-Orbi-Pro-Satellite-
Ceiling-FIG-8

  1. Power LED on the top panel
  2. LED bar on the top panel
  3. DC power connector
  4. PoE+ LAN 1 port
  5. LAN 2 port
  6. Reset button
  7. Sync button

Sync your Orbi Satellite With the NETGEAR Insight App

You can use the NETGEAR Insight app to sync your Orbi satellite with your Orbi Pro router. For more information about the app, visit https://www.netgear.com/insight/.

  1. Download the NETGEAR Insight app from the Apple App Store or Google Play Store.
  2. Launch the NETGEAR Insight app on your mobile device and follow the prompts.
    Note: If you don’t own a mobile device, follow the instructions in Manually Sync Your Satellite Before You Install It.

Manually Sync Your Satellite Before You Install It

Place your Orbi Pro router and Orbi satellite near each other during the syncing process. After your router and satellite are synced, mount the satellite.

  1. Place your Orbi satellite in an area near your Orbi Pro router.

  2. Connect your satellite to a power source. Either connect the power adapter to the satellite and to a power source or connect PoE+ LAN port 1 on the satellite to an Ethernet cable and to a Power over Ethernet Plus (PoE+) switch that can provide 802.3at (PoE+) power. The Power LED on the top panel of the Orbi satellite lights solid green.
    Note: If the Power LED does not light, check the power source or the PoE+ switch. If the Power LED lights are red, the power is not at the required 802.3at (PoE+) level. Make sure that you use an 802.3at (PoE+) switch and not an 802.AF (PoE) switch. For more information about the Power LED, see the user manual, which you can download by visiting https://www.netgear.com/support/download/.

  3. Wait for the LED bar (next to the Power LED) to light solid white.
    The following is the LED bar behavior during booting:

    • Pulsing white. The satellite is booting.
    • Solid white. The satellite finished booting and is ready to sync with your router.
  4. Press the Sync button on the back of your satellite, and within two minutes, press the Sync button on the back of your Orbi Pro router.

  5. Wait for the satellite to sync with the router. The LED bar on the satellite lights pulsing white while it attempts to sync with your Orbi Pro router. It might take about six minutes for your satellite to sync.
    After the LED bar lights pulsing white, it lights one of the following colors for about three minutes and then turns off:

    • Blue
      The Orbi Pro router and satellite successfully synced, and the connection between the router and satellite is good.

    • Amber
      The Orbi Pro router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the satellite closer to the router.

    • Magenta
      The Orbi Pro router and satellite did not sync. Move the satellite closer to the router and try again.

  6. Mount your satellite and connect it to a power source. You can mount your satellite on a ceiling or on a wall. For more information, see Mount the Satellite on a Drop Ceiling or Mount the Satellite on a Wall on the other side of this quick start guide.
    Either connect the power adapter to the satellite and to a power source or connect PoE+ LAN port 1 on the satellite to an Ethernet cable and to a PoE+ switch that can provide 802.3at (PoE+) power.

  7. Make sure that the LED bar lights are blue to indicate a good connection to the Orbi router.
    Note: After your satellite syncs with your router, the satellite’s Sync button is disabled for security reasons. If you press the Sync button and the satellite’s LED bar pulses magenta, this LED behavior indicates that the Sync button is disabled. To enable the Sync button, log in to the router and go to the Attached Devices page. For more information, see the user manual.

Support

Thank you for purchasing this NETGEAR product. You can visit https://www.netgear.com/support/ to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. (If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.) For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/. See the regulatory compliance document before connecting the power supply.

NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134, USA NETGEAR INTL LTD Building 3, University Technology Centre Curraheen Road, Cork, Ireland © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

FREQUENTLY ASKED QUESTIONS

What is the Netgear SRC60 Orbi Pro Satellite Ceiling?

The Netgear SRC60 Orbi Pro Satellite Ceiling is a wireless mesh satellite device designed to extend the coverage and improve the performance of an Orbi Pro Wi-Fi system in commercial or large-scale environments.

What is the maximum coverage area provided by the SRC60 Orbi Pro Satellite Ceiling?

The SRC60 Orbi Pro Satellite Ceiling can provide coverage for up to 2,500 square feet, depending on the specific environmental conditions.

Does the SRC60 Orbi Pro Satellite Ceiling support tri-band Wi-Fi?

Yes, the SRC60 Orbi Pro Satellite Ceiling is a tri-band device, utilizing one 2.4 GHz band and two 5 GHz bands to maximize performance and reduce congestion.

Can multiple SRC60 Orbi Pro Satellite Ceiling units be used together in a mesh network?

Yes, multiple SRC60 units can be deployed to create a mesh network, allowing seamless roaming and extended coverage throughout a larger area.

Does the SRC60 Orbi Pro Satellite Ceiling support Power over Ethernet (PoE)?

Yes, the SRC60 Orbi Pro Satellite Ceiling can be powered through Ethernet using PoE, providing simplified installation and flexibility in placement.

What is the maximum Wi-Fi speed supported by the SRC60 Orbi Pro Satellite Ceiling?

The SRC60 Orbi Pro Satellite Ceiling supports Wi-Fi speeds of up to 3 Gbps, with the dedicated 5 GHz backhaul enabling high-speed connections to the Orbi Pro router.

Can the SRC60 Orbi Pro Satellite Ceiling be mounted on a ceiling or wall?

Yes, the SRC60 Orbi Pro Satellite Ceiling is specifically designed for ceiling installation, offering a discreet and unobtrusive placement option.

Does the SRC60 Orbi Pro Satellite Ceiling support seamless roaming?

Yes, the SRC60 Orbi Pro Satellite Ceiling supports seamless roaming, allowing connected devices to switch between the router and satellite without interruption.

Can the SRC60 Orbi Pro Satellite Ceiling be managed remotely?

Yes, the SRC60 Orbi Pro Satellite Ceiling can be managed remotely using the Netgear Insight app or the Insight Cloud Portal, providing convenient access to configuration and monitoring features.

What security features are supported by the SRC60 Orbi Pro Satellite Ceiling?

The SRC60 Orbi Pro Satellite Ceiling supports WPA2 wireless security, guest network isolation, and network segmentation to enhance network security.

Is the SRC60 Orbi Pro Satellite Ceiling suitable for outdoor installation?

No, the SRC60 Orbi Pro Satellite Ceiling is designed for indoor use and is not weatherproof for outdoor installation.

Does the SRC60 Orbi Pro Satellite Ceiling support VLAN (Virtual Local Area Network) configuration?

Yes, the SRC60 Orbi Pro Satellite Ceiling supports VLAN tagging and configuration, allowing for network segmentation and enhanced network management.

Can the SRC60 Orbi Pro Satellite Ceiling be integrated with existing Wi-Fi systems?

The SRC60 Orbi Pro Satellite Ceiling is designed to work specifically with the Orbi Pro Wi-Fi system and may not be compatible with other systems.

Does the SRC60 Orbi Pro Satellite Ceiling support MU-MIMO (Multi-User Multiple Input Multiple Output) technology?

Yes, the SRC60 Orbi Pro Satellite Ceiling supports MU-MIMO, enabling simultaneous data transmission to multiple devices for improved performance

Can the SRC60 Orbi Pro Satellite Ceiling be managed and configured through a web-based interface?

Yes, the SRC60 Orbi Pro Satellite Ceiling can be managed and configured through a web-based interface, providing advanced configuration options and monitoring capabilities.

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