LG GN-B512PQGB Refrigerator Owner’s Manual

Owner’s Manual
Refrigerator

GN-B512PQGB Refrigerator

Please read this manual carefully before operating your set and retain it for future reference.

Identification of Parts

Note

• Due to continuous improvements at LG, specifications of refrigerator are subject to change without prior notice.
• If you find out some parts which are not in your unit, the parts are applied to other models.
• “□” refers to alphabetical character, depending on the model purchased

Safety Instructions

READ ALL INSTRUCTIONS BEFORE USE
The following Safety guidelines are intended to prevent unforesea isks or damage from unsafe or incorract operation of the appliance. The guideinos aro separatod n to ‘WARNING’ and ‘CAUTION’as described bolow.
** This symbol is displayed to indicate matters and operation that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can cause serious injury or death.
CAUTION
This indicates that failure to follow the instructions can cause the minor injury or damage to the product.
Disclaimer** : The user should follow the instructions as per the owner’s manual to avoid any malfunctioning of the product, accident or damage. The manufacturer is not liable for any accident or consequential or resulting liability, damage or loss to property or life arising directly or indirectly from the product. The manufacturer’s liability is limited only to the extent of repair or replacement of the product as per the terms and condition mentioned elsewhere in the document.

WARNING
To reduce the risk of explosion, fire, death, electric, shock, injury or scaling to persons when using this product, follow basic precautions, including the following.
Risk of Fire and Flammable Materials
This symbol alerts you to flammable materials that can ignite and cause a fire if you do not take care.

• This appliance contains a small amount of isobutane refrigerant (R600a), but it is also combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
• If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes.
  In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance is used should correspond to the amount of refrigerant used. The room must be 1m in size for every 8g of R600a refrigerant inside the appliance.

Note: Refer refrigerant quantity on Spec Label at the rear of Refrigerator.
1. When connecting the power

• The dedicated outlet/socket should be used.
  Using several devices at one outlet may cause fire.

• Do not allow the power plug to face upward or to be squeezed at the back of the refrigerator.
  Water may be flown into or the plug may be damaged, which causes fire or electric shock.

• Remove water or dust from the power plug and insert it with the ends of the pins securely connected.
  Dust, water or unstable connection may cause fire or electric shock.

• When the power cord or the power plug is damaged or the holes of the outlet are loosen, do not use them.
  It may cause electric shock or short circuit to make fire.

2. When using the refrigerator
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Mishandling of Refrigerator may cause injury.

• Do not place any heavy or dangerous object (container with liquid) on the refrigerator.
  It may be dropped to cause injury, fire or electric shock when opening or closing the door.

• If the appliance is equipped with a lock( some models only), keep the key out of reach of children.

• Do not use electrical appliances inside the refrigerator or keep them on top/ inside the refrigerator such as TV, Cooler, Temple, Decoration Lighting, Harmful Chemicals,Cloth Top etc.
  It may cause expolsion or fire.

• Do not use the combustible spray near the refrigerator.
  It may cause or fire.

• Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

• Power supply cord should not be bend or pressed under heavy object.
  It may damage the power cord to cause fire or electric shock.

• Do not extend or modify the lenght of the power supply cord.
  It causes electric shock or fire by the electric damage of the power cord or others.

• Do not pull out the cord or touch the power plug with wet hands.
  It may cause electric shock or injury.

• In Order to prevent possible electric shock, Customer must ensure proper earthing in 3-pin Power socket outlet

• Do not allow any person except the authorized LG service representative to disassemble, repair or alter the refrigerator.
  It may cause injury, electric shock or fire.

• Children should be supervised to ensure that they do not play with the appliance.

• If the power supply cord is damaged, it must be replaced by the manufacturer or authorised LG service Representative in order to avoid a hazard.

• Do not use or store inflammable materials e.g. ether, benzene, alcohol, medicine, LP gas or spray etc. near or in the refrigerator.
  It may cause expolsion or fire.

• Do not use appliances for any purpose (storage of medical or experimental materials or shipping)other than any domestic householdfood storage use.
  When the materials with strict temperature control, is stored, it may be deteriorated or it may make an unexpected reaction to cause risk.

• Do not place any flame related items like lit candle on top of refrigerator.
  It may cause expolsion or fire.

• When gas is leaked, do not touch the refrigerator or the outlet and ventilate the room immediately.
  It may cause expolsion or fire.

• Do not close or cover the exit hole of cold air.
  It may cause or fire.

• When any strange smell or smoke is detected from the refrigerator, disconnect the power plug immediately and contact to the service center.
  It may cause or fire.

• Do not use the refrigerator for non-domestic purpose ( storing medicine or testing materials, using at the ship etc.)
  It may cause an unexpected risk such as fire, electric shock, deterioration of stored material or chemical reaction.

• Do not spray water at the outside or inside of the refrigerator or do not clean it with benzene or thinner.
  Deterioration of insulation of electric parts may cause electric shock or fire.

• Install the refrigerator on the solid and leveled floor.
  Installing it on the unstable place may cause danger by falling down the refrigerator when opening or closing the door.

• Do not damage the refrigerant circuit.

• Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

• Keep the ventilation open in the appliance enclosure or in the built-in structure clear of obstruction.

• Do not pull out the power plug by grasping the cord but the end of the plug.

CAUTION
To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following.

• This appliance is intended to be used in household and similar applications such as
  – staff kitchen areas in shops, offices and other working environment.
  – farm houses and by clients in hotels, motels and other residential type environment.
  – bed and breakfast type environment.
  – catering and similar non-retail applications.

• Carry the refrigerator carefully.
  Otherwise, your hands may be slipped to cause injury.

• Avoid the heating devices near the refrigerator.
  It may cause fire.

• Do not install the refrigerator in the wet place where water or rain splashes.

• Wait for 5 minutes or longer when reconnecting the plug.
  It may cause the operation of the freezer to fail.

• Do not move the refrigerator in running condition.
  It may cause electric shock or short circuit to fire.

• Be careful, while opening and closing the door as it may cause injury to the person around it.
  Opening or closing the door may cause feet or hands to be caught in the chink in door or the child to be beg hurt by the comer.

• Do not insert the hands into the bottom of the refrigerator.
  The iron plate of the bottom may cause injury.

• Do not place glass containers, bottles or cans (especially those containing carbonated drinks) in the frezzer compartment, shelves or ice bin that will be exposed to temperatures below freezing.
  It may cause explosion due to expansion when the contents are frozen.

• Do not touch food or containers at the refrigerator with wet hands.
  It may cause frostbite

• Do not store explosive substances such as aerosol canswith a flammable propellant in this appliance.

• Do not put any living animal in the refrigerator.
  It may cause harm of that living animal.

• Always remove Gasket when discarding Refrigerator.

Installation

Refrigerator should be located in properly ventilated area.

Levelling of refrigerator should be done with front leg.
Refrigerator should be levelled with front to back inclination for base.

Do not install refrigerator where the front surface area is higher than back surface area by 2 deg.

• After installing the appliance, connect the power plug into a socket outlet. Before moving and discarding the appliance, disconnect the plug from the socket outlet.

Dimensions and Clearances

• Too small of a distance from adjacent items may result in degradation of freezing capability and increased electricity costs. Allow over 50mm clearance from each adjacent wall when installing the appliance.

(mm)| GL-322| GL-302| GL-292| GL-322 wlo Handle| GL-302 wlo Handle| GL-292 wlo Handle
---|---|---|---|---|---|---
A| 585| 585| 585| 585| 585| 585
B| 1675| 1575| 1475| 1675| 1575| 1475
C| 703| 703| 703| 669| 669| 669
D| 55| 55| 55| 55| 55| 55
E| 614| 614| 614| 614| 614| 614
F| 648| 648| 648| 614| 614| 614
G| 1200| 1200| 1200| 1200| 1200| 1200
H| 991| 991| 991| 991| 991| 991

Ambient Temperature

• The appliance is designed to operate within a limited range of ambient temperatures, depending on the climate zone. Do not use the appliance at a temperature exceeding the limit.
  The internal temperatures could be affected by the location of the appliance, the ambient temperature, the frequency of door opening and so on.

The climate class can be found on the rating label.
Performance may vary outside specified Ambient Temperature Range

*Australia, India, Kenya
Note: The appliances rated from SN to T are intended to be used at an ambient temperature between 10°C and 43°C.

Features

Smart connect feature(For selected models only)
Minimum Requirement for smart connect: UPS / Inverter should be in ON condition having minimum 600 VA capacity along with minimum 120Ah capacity battery connected with the refrigerator’s power supply socket.

1. While using this feature, the refrigerator will work on basic energy requirement as required by the product.
2. The results of the Smart connect feature may vary depending on the number of appliances that are running on inverter.
3. For optimum running of refrigerator during Smart Connect Mode, it is recommended to switch off the other appliances which are not in use.
4. It is recommended to confirm the quality of food items before consumption.

Deodorizer

• This feature helps in mitigating unpleasant odors.
• Unpleasant odour of food in fresh food compartment is deodorized with no harm to you and the food.
• For better effectiveness deodorizer is placed on return path of air in Refrigerator Compartment.

How to use

• As Deodorizer is located in cooling air path for circulating air in fresh food compartment, there is no need for any handling.
• Do not prick the cooling air inlet with a sharp tip because Deodorizer may be damaged.
• When storing food with a strong odour, wrap it or store it in a container with a lid because odour may be passed on to other foods.

Re-Using of Deodorizer

• Keep distance as odour is strong, Deodorizer can be revived and re-used.

*Door Cooling (Optional)**

Cool air vent is placed in the refrigerator compartment to provide cool air to the Door Shelves.
Cool air vent
If foreign substance enter the cool air vent while cleaning, efficiency will be lowered. In addition, if gasket is damaged, efficiency may be lowered due to the escape of cool air,. So care should be talen during cleaning.

Door Alarm
When the door of refrigerator is opened for 1 minute, an alarm will sound.
Egg-cum-Ice Tray
It is used for storing the eggs. It can also be used for making the ice.

Cell Fresh Crisper

Humidity Controller

• Humidity can be controlled in vegetable box by adjusting the humidity control switch to left/right.

Operations

STARTING

When your refrigerator is firstly installed, allow 24 hours for the temperature to stabilize prior to filling it with fresh or frozen foods.
If you are leaving the appliance turned off for an extended period (3days or more), remove all food and unplug the power cord. Clean the interior, and leave the doors slightly ajar to prevent mold from growing in the appliance.
The automatic defrosting system in the appliance ensures that the compartment remains free of ice buildup under normal operating conditions.

Operating Procedure

DEFROSTING

• Defrosting takes place automatically.
• The defrosted water flows down to the evaporating tray which is located in the lower back side of the Refriqerator and is evaporate automatically.

*LOCKING / UNLOCKING :
** Press & turn the lock with
key for locking / unlocking.

Identification of Control (With Button)

TEMPERATURE CONTROL
TEMPERATURE CONTROL (with Display Button)

• Refrigerator and Freezer Compartment Temperature Is controlled by Refrigerator Temperature Control display button respectively.

• Initially set the Refrigerator and Freezer Temperature Control Display at level.

• Leave it operating for 24 hours to stabilize.
  CONTROL EFFECTS

• For better use S Please follow the Instructions given in the sticker on your product.

CONVERTIBLE
Convertible Button for 3 second. Freezer LED will be OFF & Convertible LED will be ON.

SUPER CHILL MODE
For Super Chill mode Press Super Chill button for 03 Second, Super Chill LED will be ON. Super Chill LED can be switched OFF by pressing Super Chill button again for 3 second.

Note : During high humid conditions minor dew may from on the surface of the refrigerator, which is normal phenomenon. It should be cleaned with dry & soft cloth.

OPERATION (with buttons)

CONTROL FOR REFRIGERATOR COMPARTMENT

• Method of Operation
  The temperature of Refrigeration Compartment is automatically controlled by software.
  Pressing the 0 button, sets the Freezer temperature. Pressing the C) button, sets the Fridge temperature, designated to a selected notch. (X Each time you press the button, a short beep will sound)

• Operation Indicator
  Each time the temperature button is pressed, the LED glows in sequence shown and the temperature is selected accordingly by the software. And if no more pressure detected for 10 seconds, then the selected temperature is applied to system (Comp On / OFF control).

MEMORY BACK-UP

• In case of power failure, your refrigerator will keep previous setting in memory and as soon as the power On, your last refrigerator settings will be restored.

Convertible ① (3 sec).

• When you press and hold this button 3 seconds to convert the freezer room into the fridge room, the Convertible display will be on and freezer display will be off.
• When you use freezer room to convert to fridge mode , we recommend to keep the food stuff(Especially vegetable) with using plastic container or box.)

Danger of explosion
When you cancel this function, glass bottle containing liquids that can freeze should never be stored in the freezer room.

• Super Chill ( ) (second)
  SUPERCHILL mode accelerate the cooling rate of refrigerator for 2 hours. If the SUPERCHILL button is pressed SUPERCHILL feature is activated.
  SUPERCHILL LED can be switched OFF by pressing Super chill button again for 3 second.

• Adjusting the Fridge Temperature
  If the food in the refrigerator is not as cold as you would like or if you wish to lower the temperature of the refrigerator, set temperature on fifth notch.
  If food in the refrigerator is frozen or if you wish to increase the temperature of the freezer, set temperature from range between first and second notch.

• lf the room temperature is lower than 10°C, do not set temperature from range between first and second notch.Otherwise there may be problems with the refrigerator’s performance.

• When the room temperature is higher than 35°C, set temperature from range between fourth and fifth notch.Otherwise there may be problems with the refrigerator’s performance./

SMART FUNCTIONS (OPTIONAL)

LG ThinQ Application
This feature is only available on models with the or logo.
The LG ThinQ application allows you to communicate with the appliance using a smartphone.
LG ThinQ Application Features
Communicate with the appliance from a smart phone using the convenient smart features.
Smart Diagnosis

• If you experience a problem while using the appliance, this smart diagnosis feature will help you diagnose the problem.

NOTE

• The application is subject to change for appliance improvement purposes without notice to users.
• Functions may vary by model.

Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application.

• Run the LG ThinQ application and follow the instructions in the application to register the appliance.

Smart Diagnosis
This feature is only available on models with the or logo.
Use this feature to help you diagnose and solve problems with your appliance.

NOTE

• For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local appstore policy, or app unavailability.
• The feature may be subject to change without prior notice and may have a different form depending on where you are located.

Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method.

• Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu.Follow the instructions for audible diagnosis provided in the LG ThinQ application.

Case 1: Model with Door Switch.

1. Open all the doors of the Refrigerator.
   ♦ Smart Diagnosis can be input even Test Mode and Error status.

2. Press the door switch 5 times within 8 seconds

3. Place the phone near the speaker hole.
   ♦ Do not take away the phone while data is being transmitted.
   ♦ During the data transmission for smart diagnosis, hold the phone near the speaker hole and avoid any background noises.

4. When Smart Diagnosis is input, buzzer let you know by ringing 4times.

5. After inputting Smart Diagnosis, Smart Diagnosis buzzer will ring.

6. After the data transfer is complete, the diagnosis will be displayed in the application.

Case 2: Model with Display

1. Open all the doors of the Refrigerator.
   ♦ Smart Diagnosis can be input even Test Mode and Error status.

2. Close and open the refrigerator door 5 times within 8 seconds

3. Place the phone near the speaker hole.
   ♦ Do not take away the phone while data is being transmitted.
   ♦ During the data transmission for smart diagnosis, hold the phone near the speaker hole and avoid any background noises.

4. When Smart Diagnosis is input, buzzer let you know by ringing 4times.

5. After inputting Smart Diagnosis, Smart Diagnosis buzzer will ring.

6. After the data transfer is complete, the diagnosis will be displayed in the application.

NOTE

• For best results, do not move the phone while the tones are being transmitted.

ICE MAKING
Double Twist Ice Tray

• To make ice cubes, fill the ice tray with water and insert in its position.

• To remove ice cubes, hold the lever of the tray and turn gently. Then, ice cubes drop in to the ice cube box.

• Fill the water upto water level mark in the ice tray.
  Instruction for Ice Bank

• Use Ice Bank Only To Store Ice Cubes. Do Not Make Ice In It, As It May Break.

Note:- If the user uses, any utensils other than ice tray supplied with the appliance for ice-making purpose, then the time taken for ice-making may vary. as per customer usage.

LED Replacement
This product applies LED light which can not be replaced by the user. Please contact authorized service centre for the lamp replacement.

Suggesstions on Food Stroage

| When storing the food, cover it with vinyl wrap or store in a container with a lid. This prevents moisture from evaporating and helps food to keep its taste and nutrients.,
---|---
| Don’t keep hot milk or hot food in your refrigerator. This will result in an increased temperature and increase in power consumption.
| Never overload your refrigerator or cover the shelves with paper or plastic sheets as it will reduce its efficiency.
| Do not open the door frequently. Opening the door lets warm air enter the refrigerator, and cause temperature to rise.
| Close the door properly, make sure that there is no gap between the gasket and the cabinet of your LG refrigerator.
| Wipe excessive moisture on food or place it inside containers or plastic net bags This will help in retaining its freshness for a longer period of time.
| Do not store food which goes bad easily at low temperatures. Such as bananas, pineapples, etc.
| Do not store glass bottles in the freezer compartment – they may break when frozen.
| Avoid placing moist food on deep interior refrigerator shelves. It could freeze upon direct contact with chilled air. To avoid this it is better to store food in the covered container.
| It is desirable to store moist food (especially vegetable and fruit) in the vegetable storage compartment. If it is necessary to store on a shelf of the refrigerator, put it close to the dooraway from the back wall of the refrigerator to avoid being frozen by the cool circulating in the refrigerator.
| When storing eggs in their storage tray, ensure that they are fresh, and always store them in a upright position, which keeps them fresh longer.
---|---

If there are chill compartments in the appliance, do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature.

• You should avoid door openings while the power is off
• When the power supply gets back to normal, check the condition of the food.

Suggestions

It is recommended to use Voltage stabilizer (0.5K VA) if power fluctuations are frequent and out of specified voltage range (100~310V)**, Stabilizer usage increases the refrigerator life.

* As per LG Test Standards.
Cleaning
When cleaning the inside or outside of the appliance, do not wipe it with a rough brush, toothpaste, or flammable materials. Do not use cleaning agents containing flammable substances.

• This may cause discoloration or damage to the appliance.
• Flammable substances: alcohol (ethanol, methanol, isopropyl alcohol, isobutyl alcohol, etc.), thinner, bleach, benzene, flammable liquid, abrasive, etc.

During Vacations
During average length vacations, you will probably find it best to leave the refrigerator in operation. Place freezable items in freezer for longer life. When you plan to be away for an extended period(more than or equal to 3 days), remove all food, disconnect the power cord, clean the interior thoroughly, and leave each door OPEN to prevent odour formation. To operate again, let the refrigerator run for 6-8 hrs. for stabilization.

Shifting
While shifting the refrigerator, two people should carry it for its safety. Fasten the door with tape or lock to prevent opening of the refrigerator.

In the event of a blackout, call the electricity company and ask how long it is going to last.
Feel free to call your LG Customer Information Centre (CIC) / Branch /LG Representative in case your refrigerator has suffered a damage in transit.

Disopal of your old appliance(as per e-waste Rules)

1. When this crossed out wheeled bin symbol is depicted on the product and its operator’s manual, it means the product is covered by the ewaste Management and Handling Rules, 2011 and are meant to be recycled, dismantled, refurbished or disposed off.

2. Do’s
   a. The product is required to be handed over only to the authorized recycler for disposal.
   b. Keep the product in isolated area, after it becomes non-functional / unrepairable so as to prevent its accidental breakage.
   Don’t
   a. The product should not be opened by the user himself/herself, but only by authorized service personnel.
   b. The product is not meant for re-sale to any unauthorized agencies/scrap dealer/ kabariwalah.
   c. The product is not meant for mixing into household waste stream.
   d. Do not keep any replaced spare part(s) from the product in exposed area.

3. Any disposal through unauthorized agencies/person will attract action under Environment (Protection) Act 1986 .

4. Hazards of improper handling or accidental breakage
   a. The refrigerant ( R134a) used, if overexposed, might cause dizziness and loss of concentration. Liquid contact can cause irritation and frostbite. The refrigerant( R600a), squirting out of the pipes could ignite or cause eye injury.
   b. The blowing agent cyclopentane is highly flammable liquid and vapor. Harmful to aquatic life. Contact with liquid may cause cold burns / frost bites. Repeated exposure causes skin dryness.

5. “This product is complied with the requirement of Hazardous Substances as specified under Rule 13 (1) & (2) of the E-Waste (Management & Handling) Rules, 2011”.

6. To locate a nearest collection centre or call for pick-up (limited area only) for disposal of this appliance, please contact Toll Free No. 1800-315-9999 / 1800-180-9999 for details. All collection centre and pick up facilities are done by third parties with LG Electronics India Pvt. Ltd. merely as a facilitator.

7. when disposing the refrigerator, remove the door Gastek from the door.

8. When you want to dispose the refrigerator, contact to Customer Care Center.
   When you want to dispose the large living waste such as electric home appliance, you’d better contact the Customer Care Center.

For more detailed information , please visit: http://www.lg.com/in
**** 9711709999(LG WhatsApp No.)

Self Troubleshooting Guide

Cheak yourshelf

– Power Supply Off
– Fuse Blown/Circuit breaker tripped
– Stabilizer not working| Check Power of other appliances; Call an electrician to resolve.
Check if the power plug is plugged into outlet properly & check that the fuse is intact in the supply line.
Replace the fuse or reset circuit breaker. Do not increase fuse capacity. In case of circuit overload – call an electrician. Appliance maybe connected to a GFCI(Ground Fault Circuit Interrupter) . Reset circuit breaker – If problem persists, contact an electrician.
Plug power cord to socket directly and check. If refrigerator works, then get stabilizer checked by Stabilizer repairing Centre.
2. Refrigerator attempts to start, but
does not operate.| – Low Voltage.| Install a line-correcting transformer in the mains, or a Voltage Stabilizer.
3. Refrigerator compartment
– Low Cooling| – Restriction of cold air circulation.
Improper setting of Freezer Temperature Control| Provide space in between the dishes. If the shelves are covered with cloth or polythene, remove it.
Set the Refrigerator Temperature Control button to colder (Max 5 -7) position. Freezer Temperature Control button to be adjusted accordingly.
– Refrigerator Temperature Control.
– Entry of hot air. Storing hot foods.| Opening and closing of the doors too often will result in hot air from outside rushing into the refrigerator causing the temperature to go up. Reduce the frequency of opening of the doors.
Avoid storing hot foods in the refrigerator, cool them to room temperature before placing them inside the refrigerator.
4. Formation of water drops on exterior of refrigerator.| – High humidity during monsoon season.| During the monsoon, when the humidity in the atmosphere reaches around 90% water droplets may form around the sides of the refrigerator cabinet, especially the top portion. This moisture should be wiped off periodically. Contact our serviceman to check the door seal or proper and uniform contact with the cabinet.
5. Refrigerator Compartment Overcooling| – Incorrect setting of Refrigerator Temperature Control button.| Lower the setting (1-3) of Refrigerator Temperature Control button to make the Refrigerator Compartment warmer.
6. Smell| – Improper covering and wrapping of food.| Wrap and cover food stuffs properly. Place caps on bottles and other liquid stores.
7. Difficulty in formation of ice and ice-cream.| – Incorrect setting of Freezer Temperature Control Knob.
– Bowls used| For faster Ice & Ice-cream formation adjust the Freezer Temperature
Use Ice trays for ice making
8. Noise| – Normal cut-off/ cut-in noise| Whenever refrigerator starts & stop there is noise of Compressor start/stop. This is a normal phenomenon.

WARRANTY CARD

The LG Refrigerator (hereinaiter referred as product) comes with 1 year warranty on all Parts (except Consumables, Bulb, Loose Plastic Parts, Glass) n the first year from the date of purchase on producing the tax paid invoice provided always that the warranty card bears the rubber stamp, date and signature of our Authorized Dealer showing the Additional warranty on compressor as specified below shall be on fulfling the above mentioned conditions. Additional warranty of either 4 years or 9 years on compressor shal depend upon the model you have purchased as itvary from model to model.
4 YEAR ADDITIONAL WARRANTY ON COMPRESSOR or 9 YEAR ADDITIONAL WARRANTY ON INVERTER COMPRESSOR (depends upon model purchased)
The 4 year or Syear warranty on Compressor will continue even after the expiry of 1 year period from the date of purchase. This warranty ‘covers Compressor only. Gas/ Gas charging will be charge to customer. Gas charging is included only when compressor is defective & inoperative. During the adiional warranty period. t does not cover any part such as PCB assembly, condenser, freezer, capillary, suction line, overload protector, relay, thermosat etc.. Standard visiting charges will be applicable within the municipal limit of town where LG Electronics India Pvt, Lid. (LGEIL) has its Authorized Service centre, Service outside municipal limit wil attract to and fro travaling, other incidental expenses in addition to visiting charges, as prevailing from time to time. During the warranty period, only the parts replaced or repaired shallbe free of cost, but service charges shall always be payabie by the customer.
Common TERMS & CONDITIONS applicable for warranties as mentioned above:

1. The warranty is confined to the irst purchaser of the Refrigerator only & s non-transferable.
2. Repairs & replacements will be carried out through the Authorized Service Cenlres of LG Electronics India Pvt Ltd. (hereinaiter referred a5 LG or LGEIL). Customer may place their service call through the LG customer care o through the dealer from whom the product has been purchased. In case the customer shifts the place of residence during warranty period, s advised to contact our helpiine.
3. Repairunder warranty shall be carried out by an authorized service personnelonly. The details of centralized helplines e attached.
4. For units installed beyond municipal imits of the jurisdiction of company’s Authorized Service Centre, itis responsibity ofthe purchaser to contact the nearest authorized service centre and bring the unit o the authorized service at ts own cost and risk. Allexpense incurred in collecting the units or parts thereof from the company’s authorized service centre, as well as expenses incurred with deputing of service personneltechnician toward conveyance and other incidentals etc. wil be bore by the customer. Local charges for transportation and handing charges may vary from location to location. Customers are advised to verify before. In case the customer desires {0 bring the unit onits owntothe Authorized Service Centre, the same shal be atits own sks & consequences.
5. The concerned authorized service centre will advise the customer whether to eflectthe repairs atsite or t the authorized service centre,
6. Call registered with the centralized helpline/Authorized service contre, wherein only cleaning of the unitparts in the unit due to dust ‘accumulation on portions of the units are not o be considered as defects.
7. In case of repairs or replacement of any parts ofthe unit,this warranty will thereafter continue and remain n force only for the unexpired period of the warranty. LGEIL may use parls that are new or refurbished and equivalent to new in performance and relabilty. Replacement of parts would be purely at the discretion of LGEIL alone. In case the replacement of the entire unit is being made, (subject to the sole discretion of LGEIL), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the model price equivalent at the ime of purchase.
8. In case of any damage to the product/customer abuselrepairs by un-authorized personnel’s/ misuse detected! by the Authorized Service Centre personnel, the warranty conditions are not applicable and repairs will be done subject to availabilty of parts and on a chargeable basis only.
9. This warranty shall not cover any consequential or resuling liabilty, damage or loss to property or lfe arising directly or indirectly out of any defect being noticed in the equipment during warranty period Refrigerator. The company’s obligation under this warranty shall be fimited to repair or providing replacement of defeciive parts only under the warranty period.
10. The company o its Authorized Service Centre reserves the right o retain any parts of componentreplaced s discretion, in the event of defect being noticed in the equipment during warranty period.
11. While the company will make every effortto carry out repairs atthe earliest,ithowever is made expressly clear that the company s under noobiigationto dosoin a specified period of time.
12. Inthe event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation rules may apply on the purchaser o acceptas a commercial solution n lieu of repas.
13. lf any coloured internal or external components are replaced, there willbe commitmentto ensure that the shades match with the original or other components. The replaced shades, pattens, tints may vary from the customer’s unit due to continuous usage of the unit. Any matching components changed at customer’s requestwillbe chargeable basis except the component which actually needed.
14. Free Installation or Demo if the product, can beavailed only once & within 3 months from the date of purchase.
15. Any extended warranty offered by LGEIL has to be supported by relevant proof.
16. Warranty shall expire after the warranty period as mentioned above even fthe Refrigerator may not be in use for any time during the ‘warranty period for any reason.
17. Only courts n state of Delhi and places where LGEIL has its branch office shall have the jurisdiction for setting any claims, disputes, arising underthe warranty.
18. Warranty is not applicable in any of the following cases where:
    a) the warranty cardis not completed properly at the time of purchase, b) the completed warranty cardis ot presented to authorized service personnel at the time of service of the product, c) the product is not operated according to instructions given in the Operating Instruction Booklet/Owner’s Manual, d) the product is used for commercial purposes, e) the product has failed under certain conditions like water logging, flood ,fire , misuse etc., f) defectsimalfunction are caused by improper or reckless use, which shall be determined by the company. personnel, g) any repair workis carried out by persons other than authorized service personnel, h) defectimalfunction are caused which are beyond control ke lightening, abnormal voliage, Acts of God, virus elc., i) any issue is caused by usage of 3rd party product ike voltage stabilizer, power outlet sockef, MCB, extension board etc., j) defects/malfunction caused while in transit to servico centre or purchaser’s residence, k) defects caused by rodents bite o by pests and vermin ants/insects/animals/birds etc., l) the serial numbers deleted, defected or altered, m) damage is caused {o the product or any parts due to ransportation or shifting, n) use of knife or sharp instrument s used to remove the ice trays or Ice from the freezer or to remove the frost mechanically and as a result Compressor, Evaporator, Condensers, capillary, suction line & other related items get spoiled, o) any accessory external of the equipment are supplied by dealer or LG, p) any issue of Wi-Fi connectivity or compatibilty with other products or software’s s tere, q) any loss of data.

CUSTOMER’S COPY

MODEL No………
UNIT SERIAL No……..
CUSTOMER’S NAME & ADDRESS………
TEL……
Customers Signature…….| DATE OF PURCHASE……
DEALER’S NAME & ADDRESS………
TEL…….
Dealers Signature………

LG Electronics India Pvt. Ltd.
Phone:
1800-315-9999, 1600-180-0899
24 hours, 7 days a week (except for national holidays)
WhatsApp No.: 9711709999
SMS: 5757554
Mobile Application:
‘LG Service India Mobile App’ available at Google Play
SNS:
www.facebook.com/lgindiapage
www.twitter.com/LGIndia
Address
Regd. Office: LG Electronics India Pvt. Ltd., A-24/6,
Mohan Cooperative Industrial Estate,
Mathura Road, New Delhi-110044
CIN No. U32107DL1997PTC220109

References

• Consumer & Home Electronics from LG | LG IN

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