iSpring RO800 Series 800 GPD Reverse Osmosis Water Filtration System Instruction Manual

June 12, 2024
iSpring

iSpring RO800 Series 800 GPD Reverse Osmosis Water Filtration System Instruction Manual
Reverse Osmosis Water Filtration System

Important User Information

The user must adhere to the installation specifications described in this Product Installation and Operation Manual (hereinafter referred to as the “instruction manual”). iSpring is not responsible for damage, loss, or injury resulting from neglect, improper maintenance, or unauthorized modification of products.

  • The unit should be placed only on flat surfaces. Do not mount on a wall.
  • This product is designed for residential use only. Contact iSpring customer service to inquire about usage in non-residential settings.
  • The operating temperature range is: 41°F – 100°F. If the water temperature or ambient temperature falls below 41°F, immediately shut off the inline water supply, turn off the inline wateradapter, and drain the remaining water from the system.
  • In case of malfunction due to damage or failure of the power supply system, unplug the system immediately and contact iSpring customer service for guidance.
  • If leaking occurs, shut off the inline water supply by turning off the adapter. Then unplug the system and contact iSpring customer service.
  • Use only authorized iSpring parts and filters. Using unauthorized or aftermarket components will void the product warranty.
  • This product is equipped with built-in leak stop device to prevent internal leaks and minimize the risk of water damage. However, it is recommended that users check external fittings and connections regularly to ensure all components are secure and operating properly.
  • Unauthorized modification and disassembly are strictly prohibited and will void the warranty.
  • Never touch the power cord connector when your hands are wet as this may result in electric shock.

Product Introduction

  1. PPC Composite filter
  2. RO Membrane filter
  • Front

  • Back

  • Side View

Product Features

  • Instant treated water accessibility – no tank, no wait. Up to 0.6 gallons per minute flow rate.*
  • Up to 95% rejection rate.*
  • Easy twist off filters without cutting off the water supply. – Filter changed in seconds.
  • Up to 2.5 to 1 pure to drain ratio.*
  • Plug and play with automatic pre-flush and filter life reminder, both on system and faucet.
  • Tested at 60 psi water pressure, 150 ppm at the temperature of 77°F. Actual performance varies based on source water quality.
    The First Stage PPC composite filter removes dirt, sand, silt, rust and scale particles, absorbs THMs, VOCs and pesticides; also removes unpleasant chlorine, taste and odors, cloudiness and colors. The Second Stage features an 800 GPD reverse osmosis membrane that rejects a wide spectrum of impurities down to 0.0001 micron. Also removes heavy metals and many organic matters.

Product Parameter

| Specification
---|---
Working Pressure| 15 – 70 psi
Working Temperature| 41–100°F
Flow Rate of Purified Water| Up to 0.6 gal/min.
Power Specifications| Input: 100-240V AC
Output: 24 DC

Usage Instruction

Warning
This instruction includes important product safety information. Please read this manual thoroughly prior to installation. Failure to follow the listed precautions may end up with personal injury or property damage, or both.

  • Keep children out of reach replace

  • Check the filter life andd replace on time

  • Please install the machine to a position that is away from direct sunlight and freezing environment
    Warning Instruction

  • to be installed and used on municipal water supply only

  • Keep away from inflammable and volatile items
    Warning Instruction

Packing list

Description Quantity Description Quantity
RO water Purifier 1 set Power adapter 1 pc
PPC composite filter 1 pc 1/4 inch PE pipe in Red and Blue 5 ft. each
RO filter 1 pc 3/8 inch PE pipe 5 ft.
Inlet three-way ball valve 1 pc Locking Clips 12 pcs
Faucet 1 pc Product manual 1 pc

System Installation

Installation preparation

  1. Check and make sure the package is in good condition and everything in packing list is included in the package. Contact iSpring Customer service if there is any missing part.

  2. The system must be installed at a location that has access to power plug, with flat surface that is kept away from direct sun light or freezing environment. The incoming water pressure must be at least 30 psi.

  3. Tools required for installation:

    • Plumbers Tape

    • Screw drever

    • Spanner wrench

    • Utility knife
      Knife

    • Fash Light

    • Towels

Install the feed water adapter

  • Shut off the cold-water supply valve and unscrew the kitchen faucet connector pipe.
  • Install the feed water adapter on the cold-water supply valve and tighten with a spanner wrench: (make sure the O-ring is seated inside the adapter).
  • Re-install the cold-water hose on the feed water adapter, then tighten with a spanner wrench (make sure the O-ring is seated inside the hose cap).
  • Refer to the below diagram and make sure the connection is correct. Plesase not that the bushing is installed at different locations based on acutal plumbing setup (3/8” pipe and 1/2″ pipe). The 3/8″ quick fitting end should ALWAYS be connected to the white PE tubing that goes to the system water inlet port and has nothing to do with the existing fitting size.

Install the faucet

Drill a hole on the countertop if there is not one available.

  1. Choose a suitable location on the sink or countertop and install the faucet on a flat surface as shown in the image below. You will need to drill an 1″ hole (no larger than 1 1/2″) if your kitchen sink does not have an existing one.

How to drill a 1″ hole in your sink or counter-top
a. Depending on the type and thickness of countertop where the hole is going to be drilled on, you may consider hiring an experienced professional to ensure the hole is drilled correctly.
b. Choose a half inch Diamond Core Bit for granite, and a titanium drill bit for steel. Do NOT use a hammer drill on natural stone, glass, and ceramic.
c. An indent should be made with a punch on steel before drilling to help guide the bit.
d. Use caution when drilling on a Porcelain sink, as it could be easily chipped. Set drill speed on slow. Press the bit downward firmly until breaking through the slippery surface. Some people found it is easier to secure the bit by drilling through a piece of wood that is firmly pressed on the surface.
e. Use coolant to disperse heat. Choose water for granite, and oil for steel. Use the Water Suction Cup to hold coolant inside and prevent the drill bit from slipping.
f. Starting at slowest speed, hold the drill firmly and vertically and prevent the drill bit from slipping on the counter.
g. Once breaking through the smooth surface, swirl the drill a little to apply pressure in a circle evenly. Be patient and deliberate. It can take 20 – 40 minutes to drill through one inch.

Place the faucet in the hole and refer to the following image.

Connect the system with power cable and PE water tubing
Refer to the following diagram for water tubing and power cable connections.

a. Cut the WHITE 3/8″ PE tubing to the appropriate length using a utility knife based on the system position.
b. Insert one end of the tubing into the feed water adapter quick fitting. Make sure at least 1/2″ of the tubing is inserted. The tubing should not be able to pulled out by hand. Put on the locking clip after the tubing is secured.
c. Insert the other end of the WHITE tubing into the 3/8″ port marked with “Inlet water” at the top rear of the system. Again, make sure at least 1/2″ of the tubing is inserted. The tubing should not be able to pulled out by hand Secure the connection by inserting the enclosed 3/8″ C-clip.
d. Cut the 1/4″ BLUE tubing and 1/4″ RED tubing with a utility knife to an appropriate length. The blue tubing will be used as the tubing to faucet and the red tubing will be used as the tubing to the drain.
e. Insert the blue tubing into the 1/4″ port marked “Drinking Faucet”. Insert the RED tubing to the port marked “Drain” at the top of the system. Insert the 1/4″ C-clips to lock the connection.
f. Connect the other end of the 1/4″ BLUE tubing to the previously installed smart faucet. The faucet came with a 1/4″ quick fitting. Like other quick fitting installation, make sure at least 1/2″ of the tubing is inserted into the faucet fitting. The tubing should not be able to pulled out by hand Secure the connection by inserting the enclosed 1/4″ locking clip.
g. Choose a spot on the drain pipe that is convenient for installing the drain saddle and tubing. A horizontal pipe is recommended to minimize the dripping sound. Drill a 1/4″ hole in the drain pipe, and paste the black sticky pad around the hole. Cut the 1/4″ RED tubing end tip to make a 45- degree angle. Insert the tubing through the hole to the drain pipe, install the back plate, and tighten the two screws with hex nuts while the tubing remains in the hole. Pull the tubing lightly to make sure it is secure. Shown as below.

System Startup
a. To start the system, plug it in, turn on the feed water adapter, then turn on the faucet. Vibrations can be expected as the pump starts.
b. Turn on the faucet and let it run for at least 30 minutes to rinse the system. This should be done each time the PPC filter is replaced. Refer to the below “Display and Operating Area” section for more information about manually flush the system after the membrane has been replaced.
c. Carefully check all fittings for a secure connection. Use a damp paper towel to wipe clean and verify that no connection is leaking.
d. Once the rinsing is completed, and no leaks is presented, the system is ready for use.

**Display and Operating Area

**

The display/Operating area is located in the lower front side of the system that is a made with a combination of 3 indicating lights and 2 buttons.

To manually Flush the system:
Press “select/flush” for 5 seconds. The machine will start the flush process that lasts for 30 seconds. During the process, the red light will flash.

“On” Light:
The white light flashes when the system is running and filtered water is being dispensed. This light remains on when the system is in standby mode.

Reset filter:
Filter life indicating lights remain to be white and started to blink in white when the corresponded filter life has less than 10% remaining, then turn red when the filter needs to be replaced ASAP.

Filter life indicator must be reset each time the filters is replaced.
To replace the filter,

  1. Shut off the water supply and turn on the faucet to drain the remaining water in the system.
  2. Unplug the power adapter.
  3. Press the button on the filter to release filter lock. Remove the package of the new filter, then insert the filter into the system firmly, make sure the filter is locked in place.
  4. After replacing the filter, press and hold “reset” button for 3 seconds to enter the reset mode, by default the indicator light of “PPC” filter will be flashing red with one beep.
  5. Short press “select/flush” and select the RO filter indicator light and select the filter which needs to be reset. Repeat the process for a different filter light if needed.

Routine Maintenance
Actual filter replacement cycle varies depend on source water quality actual usage of the system (family size, usage frequency etc.). Time between each filter replacement should not exceed the maximum suggested data. Failure to replace the filters on time will void the warranty and may cause damage/leaking to the system that leads to further damage to the property where the system is installed.

Description PP+C composite filter RO membrane filter
Filter replacement cycle 6-12 months 24-36 months

Malfunction Inspection

Malfunction Possible Issue Possible solution
No water output Is the water inlet valve turned on? Turn on the water supply
The filter was not installed correctly Correct assemble the filter
The system is not connected to thepower Check the power
Less water output The connection pipe is twisted or bent Check the

connections
The inlet valve opens too small| Open water inlet valve completely
Low temperature especially in winter| When the temperature decreased, the water purified amount will decrease accordingly, which is a normalphenomenon
The filter exceeds its service life| Replace the filter
Long running non-stop| Fitting’s problem| Close the inlet valve and turn off the power, contact with theprofessional worker to deal with
Domestic water cannot be discharged| The drain is blocked| Close the inlet valve and turn off the power, contact with the professionalworker to deal with
The filter exceeds its service life| Replace the filter
Smell in water| Long time no usage| The machine reproduces water for 20 minutes; make twice and then normalusage
Leakagein connections| The pipeline is not insertedinto the bottom of the quick connector| Reinstall the quick connector in thecorrect way

Warranty

This Limited Warranty extends to the original purchaser of the system only. This warranty covers  allManufacturersupplied items only that prove to be defective in material, workmanship, or factory preparation. This warranty covers parts only; all labor is excluded from this warranty, including, but not limited to, services related to the removal, replacement, installation, adjustment, maintenance, and/or repair of the unit or its components items. excludes all nonManufacturer labor required for any servicing of the unit, including, but not limited to, servicing related to installation, adjustment, maintenance, and repair of the unit. This warranty applies only for the first full calendar year from date of purchase. The following items are excluded from this warranty: membranes, filters, O-rings, and all other parts orcomponents that require regular replacement as a result of ordinary usage.
Disclaimers: This Limited Warranty applies only if the system is installed, used, and maintained in compliance with all instructions and requirements enclosed with the system. This warranty will be void for failure to observe the following conditions:

  1. The system is to be used with potable water supply only.
  2. Feed water pressure to the unit is no less than 15 psi and no greater than 70 psi.
  3. The system is to be used on water supplies with chlorine concentrations of 1.0 mg/L (ppm) or less.
  4. Feed water temperature to the unit must be no less than 41°F and no more than 100°F.
  5. Total dissolved solids (TDS) in feed water must be less than 750 mg/L (ppm).
  6. Feed water must have a pH between 4 and 8.
  7. Turbidity must be less than 1.0 NTU.
  8. SDI must be less than 5.
  9. Feed water must be completely free of iron, manganese or hydrogen sulfide.

While the testing was performed under standard laboratory conditions, actual performance may vary. The Manufacturer does not know the characteristics of your water supply. The quality of water supplies may vary seasonably or over a period of time. Your water usage may vary as well. Water characteristics can also change if the drinking water appliance is moved to a new location. The Manufacturer assumes no liability for the determination of the proper equipment necessary to meet your requirements, and we do not authorize others to assume such obligation on our behalf. This Limited Warranty does not cover any Manufacturer-supplied items that are defective as a result of the use of improper parts, equipment or materials. This warranty does not cover alterations or modifications of the unit or failure of a unit caused by such alterations and modifications. This Limited Warranty does not cover malfunctions of the unit due to tampering, misuse, alteration, lack of regular maintenance, misapplication, fouling due to hydrogen sulfide, manganese or iron, scaling from excessive hardness, turbidity greater than 1.0 NTU, Silt Density Index (SDI) greater than 5.0 SDI, or excessive membrane hydrolysis due to chlorine levels in excess of 1.0 mg/L (ppm). In addition, damage to the unit due to fire, accident, negligence, act of God, or events beyond the control of the Manufacturer are not covered by this warranty.
Incidental and Consequential Damages Limitation: The Manufacturer will not be responsible for any incidental or consequential damages as a result of the failure of this unit to comply with express or implied warranties or any defect in the unit, including but not limited to, lost time, inconvenience, damage to personal property, loss of revenue, commercial losses, postage, travel, telephone expenditures, or other losses of this nature. In case some states do not allow the exclusion or limitation of incidental or consequential damages, you may choose to return the system. If you choose to keep it, you insist this exclusion STILL apply to you.
Owner’s Warranty Responsibilities: As a condition of this Limited Warranty, the owner must ensure that periodic maintenance of the system is performed as described in the literature enclosed with the system. Neglect, improper maintenance, abuse, modification, or alteration of the unit will invalidate this Warranty. Should your unit develop a defect or otherwise fail to perform in accordance with this warranty, you should contact the retailer from whom the product was originally purchased.
Implied Warranties: The implied at-law warranties of merchantability and fitness for a particular purpose shall terminate on the date one year after the date of purchase.

NOTE: IN CASE SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, YOU MAY CHOOSE TO RETURN THE SYSTEM. IF YOU CHOOSE TO KEEP IT, YOU AGREE THAT THE ABOVE LIMITATIONS STILL APPLY TO YOU.

Warranty Registration

To register your product for the warranty, visit our website at 123filter.com and go to the “Warranty” tab.

We provide a 30-day money-back guarantee, a 1-year manufacturer warranty, and lifetime tech support for all of our products. However, we do not have the order information from websites otherthan 123Filter.com (Amazon, Home Depot, etc.), so please be sure to fill in that information upon registration of your system. If you have any questions or concerns about your product, please do not hesitate to call or email us, or put it in the notes/comments upon your warranty registration. Your satisfaction is our business!

If you are happy with our products and service, please show your support by writing a product review on Amazon, even just a single line. It takes you just a minute but means a lot to us. Thank you!

For questions, comments, or technical support, contact us at:
support@123Filter.com
678-261-7611
Monday-Friday 8:30 a.m. – 5:30 p.m. EST

References

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