DEKCO DL9E Solar Powered Wireless Security Floodlight Camera User Guide

Solar powered -wireless security Floodlight camera DL9E
Quick Start Guide

DL9E Solar Powered Wireless Security Floodlight Camera

DekcoCare
Hi Customer
Thank you for choosing DEKCO security products. We have always put our customers first and foremost. There are 3 things you should know before using this product:

1. Micro SD card
   If you don’t have a Micro-SD card available at home now and don’t want to spend extra time choosing one, please contact us directly. TIP: the Micro-SD card got to be formatted after inserting it up.

2. Select 2.4G WI-FI
   The product only supports 2.4G WI-FI, please select 2.4G Wi-Fi when setting up the app.

3. Select installation location.
   Please use your mobile phone to test the coverage of the home Wi-Fi signal at the planned installation position before installation, so that the product can receive a better signal.

Get all the tutorial videos of using product including but no limit to set up the app, installation and format micro sd card, visit: dekcolife.com/DekcoCare
Join “DekcoCare” today as three ways below to get all of your problems solved by one-on-one live chat and phone service tech support.
www.dekeolife.com
support@dekeolife.com
@DEKCOLIFE
US: 1-877-277-5797
UK: 44-20-3885-0802

What’s Included

Solar Panel

Product Overview

CAUTION: Please insert the Micro SD Card according to the direction shown in the diagram. Micro SD Card might JAM if inserted incorrectly and device could be damaged.
SD Card Port: Support micro SD card for local storage (Max 128GB).
Reset button: Used to restore the camera to factory settings (Press and hold on 5:85).
Card capacity requirements: 8-128GB.
Read and write speed requirements: class10 level.
File format: FAT32

APP Installation and Register an Account

3.1 Download “CloudEdge” APP
Method 1: Download “CloudEdge” APP from APP Store (iOS) or Play Store (Android);
Method 2: Scan “CloudEdge” APP QR code to download it.

https://play.google.com/store/apps/details?id=com.cloudedge.smarteye| https://itunes.apple.com/app/id1294635090?mt=8

Tips: Please turn on 2 permissions below when use this APP at the first time.

1. Allow “CloudEdge” APP to access mobile cellular data and wireless LAN, or it will be failed to add IP camera.
2. Allow “CloudEdge” APP to receive pushed message, or the cellphone will not receive alarm push when motion detection or audible alarm is triggered.

3.2 Register Account
New users need to register by e-mail, click “Register”, and follow the steps fo complete the registration of the account, then log in.
Note:

• When registering a new account, please choose the region which you are actually in. (Different registered regions can’t share the camera.)
• Please choose for register by e-mail.

How to Add Floodlight Camera to APP

Warming Tip: Please insert the Micro SD card before power on, otherwise, the SD card can not be detected.
4.1 Power on Camera

• Please long press the power button for 5s to power the camera.
• The indicator with red light blinking slowly means the camera is started successfully.

4.2 Connect the Camera
Put the camera and smart phone 1 to 3 feet (30 to 100 cm) away from the router to set Wi-Fi.

Warming Tip:

• The camera only supports 2.4GHz Wi-Fi, and doesn’t support SGHz WIFI.
• Please ensure that the Wi-Fi signal strength is to be over than 85%; if the camera is far away from the signal source, it won’t be connected successfully for the first time.

Wi-Fi Connection Steps:

Mounting the Camera

Find a Good Mounting Spot
To find a spot to mount Camera, you need to test wireless signal strength.

1. Open the CloudEdge App, g0 to Camera Settings > Mounting Guide.
2. To test the wireless signal strength, take your camera and phone to the location where you want to mount the camera.
3. Move the camera as close to the Wi-Fi Router as possible to get a better signal.

Select Height and location
Hang the camera 7-10 ft (2-3 m) above the ground. This height maximizes the detection range of the motion sensor of the camera. Avoid placing the camera under direct sunlight.

Installation instruction of solar panel

1. keep the installation angle of solar panels about 30-45° with the horizontal plane, as shown in the picture below.
2. The installation between the solar panel and the camera is shown in the following figure(open up the silicone cover at the bottom of the camera, remove the small center part of the cover, insert the power cord through the opening and plug it into the Type-C port and then close the cover taking up any slack in the power cord from the solar panel).

Tips for the installation of solar panel

1. When installing in the northern hemisphere, face the panel to the south, and when installing in the southern hemisphere, face the panel to the north.
2. Take care to install the solar panel so that the sun is not blocked by any items such as eaves, trees branches, etc.

Test the Wi-Fi signal at installation position
Use cell phone to test Wi-Fi signal quality at the installation position before installing camera, make sure the Wi-Fi router can provide good Wi-Fi signal.

Installation

1. Drilling according to position sticker, drill bit: 15/64″(6 mm).
2. Insert the plugs.
3. Tighten the screws.

What is required:

|

Installation instruction of solar panel
Place Solar Panel in an area with consistent sunlight throughout the year. It only needs a few hours of direct sunlight each day to keep your camera powered.
The amount of energy that the solar panel produces is affected by weather conditions, seasonal changes, geographic location, etc.

1. Fix the base to your mounting location using the included screws. If the installation surface is soft or unstable, first use a @ 6.0 drill bit to drill a hole in the wall, then insert the anchor nail into the hole, and fix the base with screws.
2. First, install the locking screw cap into the universal joint and then screw the circular socket nut into the universal joint.
3. Screw the universal joint into the back of the solar panel. Tighten it firmly with the attached nut.
4. Screw the locking screw cap into the base. Make sure that the universal joint is angled upward.
5. When adjusting the solar panel left or right, loosen the locking screw cap, turn the sleeve rod, and tighten the locking screw cap when the panel is in position.
6. Solar panel’s angle can be adjusted up and down up to 90°. Tip: After the installation is complete, please check that all locking mechanisms are tightly secured.

PIR Motion Detection Settings

Enter the application – “Parameter Setting” – “Motion Detection” interface.

Warm Tips:

• When you encounter the missed or delayed alarm frequently in using this camera, you can adjust the motion detection sensitivity to solve them.
• If you notice the poor performance of motion detection in the night environment, try to turn off “Night Detection”.

Product Specification

FAQs

1. The device prompts offline?

• Check whether the equipment is in the power-on state, and observe whether the working light of the equipment is on normally. • Check whether the Wi-Fi network is in good condition and restart the router. • If the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a closer place or add a Wi-Fi amplifier to improve the Wi-Fi performance of the home. • Delete the camera from your CloudEdge account and add it again after resetting the device. •Check whether the device firmware and application program are the latest version.

2. Update router or Wi-Fi password?

Delete the camera from your CloudEdge account. After resetting the device, use the new Wi-Fi and password to add it again.

3. Can't play historical video?

4. Why doesn't the device identify the SD card ?

• Please insert the Micro SD card before power on; • It is recommended to use San Disk, Samsung and other brand cards; • It is recommended to use a standard class 10 TF card; • Only FAT32 format is supported. • TF card can't be identified when the internet environment is not good.

5. Why the battery life of my device is poor?

• Please check whether the number of alarms is too frequent. Because the working time of the device determines the battery life. The more frequent PIR wake-ups, the faster the battery consume due to the longer working time. It is recommended to appropriately lower the motion detection sensitivity of the device and set the alarm interval and alarm time plan. (Note: Outdoor air conditioning units, moving cars and the passing pedestrians will cause frequent alarms. Please adjust the angle of the device to avoid these objects.) • In cold weather, the battery capacity will be reduced, which will affect the endurance of the device.

6. The phone cannot receive the alarm push?

7. How to judge whether the charging is successful?

The device's charging indicator light is red, which means it is charging. A blue light means that charging is complete. It will take approximately 10 hours or more to fully charge.

8. What should I do if the charge fails?

• Determine whether the power adapter is good, try another one. • Determine whether the USB charging cable is good, try another one. • The charging indicator may be defective, please check the charging condition in the phone APP. • Determine whether the charging port of the device is not in good contact with the Type-C charging cable. • The device has a low temperature charging protection module, please don't charge the device at low temperatures.

Safety Statement

FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/ TV technician for help.

FCC Radio Frequency Exposure Statement
The device has been evaluated to meet general RF exposure requirements. The device can be used in fixed/mobile exposure condition. The min separation distance is 20cm.
Notice: Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.
IC Statement
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

IC RF Statement:
This equipment complies with IC RSS – 102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
** This product complies with the radio interference requirements of the European Community.
Declaration of Conformity
Hereby, SHENZHEN ZHILING TECHNOLOGY CO., LTD declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
This product can be used across EU member states.
The suitable temperature for D L9E3CA11 and accessories is -20°C-50°C. RF exposure information:
The Maximum Permissible Exposure (M PE) level has been calculated based on a distance of d=20 cm between the device and the human body. To maintain compliance with RF exposure requirement, use product that maintain a 20cm distance between the device and human body.
The following importer is the responsible party (contact for EU matters only)
Importer: eVatmaster Consulting GmbH
Importer Address: Bettinastr.30,60325 Frankfurt am Main, Germany
** This product is designed and manufactured with high quality materials and components, which can be recycled and reused.
**** This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.

www.dekeolife.com
support@dekeolife.com
@DEKCOLIFE
US: 1-877-277-5797
UK: 44-20-3885-0802

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