PANTUM P2200-P2500 Series Monochrome Laser Printer User Guide
- October 30, 2023
- Pantum
Table of Contents
- PANTUM P2200-P2500 Series Monochrome Laser Printer
- Product Information: Pantum P2200/P2500 Series and Pantum P2600
- Product Usage Instructions
- Preface
- Before Using the Printer
- Driver installation and uninstallation
- Control Panel
- Information button
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
PANTUM P2200-P2500 Series Monochrome Laser Printer
Product Information: Pantum P2200/P2500 Series and Pantum P2600
Series Monochrome Laser Printer
The Pantum P2200/P2500 Series and Pantum P2600 Series are monochrome laser printers designed for home and small office use. The printers are equipped with a Class III B laser diode that has no laser radiation leakage among laser components, complying with the requirements of U.S. Code of Federal Regulations, 21 CFR 1040, IEC 60825-1. The printers come with a laser toner cartridge, USB interface cable, power cord, CD-ROM, quick setup guide, and Pantum Warranty.
Product Usage Instructions
Safety Precautions
- Disconnect the power supply before cleaning the printer or making any changes to the printer.
- Do not disassemble the printer to avoid laser radiation.
- Do not touch the fuser unit (the shaded area) during or after printing as it may cause burns.
Precautions Before Using the Printer
- Make sure all components are included in the carton before using the printer.
- Place the printer close to or easily accessible to power sockets for easy disconnection of power supply.
- Ensure that the printer is suitable for indoor use only.
- Dispose of used equipment at a designated collection point for the recycling of waste electrical and electronic equipment instead of discarding it as domestic waste.
Components of the Printer
The printer components include:
- Output bin
- Control panel
- Output tray
- Automatic feed guide
- Paper stop
- Feeder tray
- Automatic feeder tray
- Network interface (P2600 series only)
- USB interface
- Power switch
- Power interface
Laser Toner Cartridge
The printer comes with a laser toner cartridge that needs to be installed
before using the printer. Follow the instructions in the quick setup guide to
install the toner cartridge.
Pantum P2200/P2500 Series Pantum P2600 Series
Monochrome Laser Printer
It is recommended to carefully read this Guide before using the printer
Preface
Welcome to the Pantum series products! We heartily appreciate your using of Pantum series products! To protect your vital interests, please carefully read the following statements. For more information, please visit our official website (www.pantum.com).
Legal Notice
Trademark Pantum and Pantum logos are registered trademarks of Zhuhai Pantum
Electronics Co., Ltd. Microsoft®, Windows®, Windows Server® and Windows Vista®
are trademarks registered by Microsoft Corporation in the United States or
other countries/regions. Apple, AirPrint and Mac are trademarks of Apple Inc,
registered in the U.S. and other countries. Use of the Works with Apple badge
means that an accessory has been designed to work specifically with the
technology identified in the badge and has been certified by the developer to
meet Apple performance standards. Mopria®, the Mopria® Logo, and the Mopria
AllianceTM word mark and logo are registered and/or unregistered trademarks
and service marks of Mopria Alliance, Inc. in the United States and other
countries. Unauthorized use is strictly prohibited. Wi-Fi Direct,Wi-Fi
Protected Setup(WPS),WPA,WPA2,WPA3 and Wi-Fi Protected Access are marks of the
Wi-Fi Alliance. The ownership to the names of the software in this User Guide
belongs to their respective owned companies in accordance with corresponding
license agreement, and they are referred for instructions only. All other
product and brand names herein may be the registered trademarks, trademarks or
service marks of their respective owners, and they are referred for
instructions only. Copyright The copyright of this User Guide is owned by
Zhuhai Pantum Electronics Co., Ltd. It is prohibited to copy, translate,
modify and transmit this User Guide by any means or forms without the prior
written consent of Zhuhai Pantum Electronics Co., Ltd. Version: V2.3
Disclaimer For a better user experience, Zhuhai Pantum Electronics Co., Ltd.
reserves the right to make changes to the User Guide. The information
contained herein is subject to change without notice. Users are responsible
for any damages arising from failing to follow this User Guide. Meanwhile,
except the express warranty made in the product maintenance manual or service
commitment, Zhuhai Pantum Electronics Co., Ltd. does not make any express or
implied warranty or guarantee to this User Guide (including composing or
words). Using this product to copy, print, scan certain documents or images or
make other forms of operations may be prohibited by the local laws. If you are
uncertain about the legality of using this product for certain documents or
images, you should consult your legal advisor in advance.
I
Safety Precautions
Disconnect the power supply The product should be placed close to or easily
accessible to power sockets, so as to allow easy disconnection of power
supply! Laser Safety The laser radiation is harmful to the human body. Since
laser components are completely sealed in the printer, laser radiation will
not leak. To avoid laser radiation, please do not randomly disassemble the
printer! The printer follows the provisions of Class 1 laser products under
CFR standard.
The printer has a Class III B laser diode, which has no laser radiation
leakage among laser components. The laser components shall complies with the
requirements of: U.S. Code of Federal Regulations, 21 CFR 1040, IEC 60825-1
The following label is attached to the laser components inside the printer:
II
Safety Warning Please note the following safety warnings before using the
printer:
Warning There is a high-voltage electrode inside the printer. Before cleaning
the printer, make sure the power is turned off! Plugging and unplugging the
power cord plug with a wet hand may result in an electric shock. The fuser
unit is hot during and after printing. Touching the fuser unit (the shaded
area as shown) may cause burns! The fuser unit bears a high temperature
warning label. Please do not remove or damage this label.
III
Precautions
Precautions before Using the Printer:
1. Read and understand all instructions; 2. Familiarize yourself with the
basic principles associated with operating electrical appliances; 3. Comply
with all warnings and instructions marked on the equipment or specified in the
manual supplied with the equipment; 4. If the operating instructions conflict
with the safety information, please refer back to the safety information, as
you may have misunderstood the operating instructions. If you cannot resolve
the conflicts, please call the Customer Service Hotline or contact a service
representative for help; 5. Before cleaning the equipment, remove the power
cord from the AC power supply outlet. Do not use liquid or aerosol cleaners;
6. Please make sure that the equipment is put on a stable desktop surface to
avoid serious damage caused by the falling of the equipment; 7. Do not put the
equipment near a radiator, an air conditioner, or a ventilation pipe; 8. Do
not place any articles on top of the power cord. Do not put the equipment in a
place where its power cord will be stepped on by people; 9. Outlets and
extension cords must not be overloaded. This may reduce performance and could
result in fire or electric shock; 10. Do not allow pets to chew on the AC
power cord or the computer interface cable; 11. Do not allow sharp objects
piercing equipment slot, so as to avoid contact with the high-voltage device,
which otherwise may result in fire or electric shock. Take care not to spill
liquids onto the equipment; 12. Do not disassemble the equipment so as to
avoid the risk of electric shock. Necessary repairs may only be carried out by
professional maintenance personnel. Opening or removing the cover could result
in an electric shock or other potential hazards. Incorrect disassembly and
assembly could also result in an electric shock during future use; 13. If any
one of the following occurs, disconnect the equipment from the computer and
pull out the power cord from the AC wall socket and contact a qualified member
of the service personnel for maintenance: · Liquid has been spilled into the
equipment. · The equipment has been exposed to rain or water. · The equipment
falls, or the cover is damaged. · Significant changes in the equipment’s
performance. 14. Only adjust the control mentioned in the instructions.
Incorrect adjustment of other controls may result in damage and mean that
professional maintenance personnel need to spend more time fixing it; 15. Do
not use the equipment in a thunderstorm so as to avoid the risk of an electric
shock. If possible, pull out the AC power cord during a thunderstorm; 16. If
you continuously print multiple pages, the surface of the tray will become
very hot. Take care not to touch this surface, and keep children away from
this surface; 17. The signal wire of the device connected with the printer can
not be connected to the outdoors; 18. Please ensure timely ventilation in case
of a prolonged use or printing huge amounts of documents in a poorly
ventilated room; 19. In standby status, the product will automatically enter
into the power saving (sleep) mode if it does not receive any job order for a
while (such as 1 minute); and it can realize zero power consumption only if it
has not been connected with any external input power supply; 20. As the Class
1 equipment, the product must be connected to the power supply outlet with
protective grounding line when using;
IV
21. This product should be placed according to the shipping marks on the
product package box during delivery; 22. This product is a kind of low-voltage
equipment. When using this product below the specified voltage range, please
refer to the product precautions or call Pantum Aftersales Service Centre, if
the toner comes off the printed contents, or the equipment starts slowly; 23.
This product is sold as a complete machine. The consumers can go to Pantum
Aftersales Service Centre to purchase parts they need. If the product sold is
inconsistent with the package list, please go to the specified Aftersales
Service Centre to solve the problem; 24. Install this product in a place with
the temperature between 10°C to 32.5°C, and the relative humidity between 20%
to 80%; 25. For security and other reasons the printer may switch to
intermittent printing after a certain amount of continuous printing. 26. This
device contains Part 15 of the FCC Rules and licence-exempt
transmitter(s)/receiver(s) that comply with Innovation, Science and Economic
Development Canada’s licence-exempt RSS(s). Operation is subject to the
following two conditions: (1) This device may not cause interference. (2) This
device must accept any interference, including interference that may cause
undesired operation of the device. 27. Radiation Exposure Statement: This
equipment complies with Canada and FCC radiation exposure limits set forth for
uncontrolled environments. This equipment should be installed and operated
with a minimum distance of 20cm between the radiator and your body. This
transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter. 28. NOTE:This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: · Reorient or relocate
the receiving antenna. · Increase the separation between the equipment and
receiver. · Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected. · Consult the dealer or an
experienced radio/TV technician for help. 29. Warning: Changes or
modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. 30. The
power consumption of the product is less than 3.00W in networked standby if
all wired network ports are connected and all wireless network ports are
activated; 31. Please keep this User Guide properly.
V
Regulatory Information
This symbol indicates that, at the end of your product’s life, it must not be
discarded as domestic waste. Instead, you should dispose of your used
equipment at a designated collection point for the recycling of waste
electrical and electronic equipment. Ref: EU Directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE). Please contact your distributor /
supplier for further information.
This product is suitable for indoor use only.
European Community (EC) directives conformity This product complies with the
protection requirements of EC directives 2014/30/EU and 2014/35/EU on the
approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility and safety of electrical equipment designed for
use within certain voltage limits. Radio Equipment directive 2014/53/EU only
for models ending with suffix “W”. The manufacturer of this product is: Zhuhai
Pantum Electronics Co., Ltd., Building 02,06 and 08,No.888 Shengping Avenue,
Pingsha Town, Zhuhai City, Guangdong Province, 519000 PR China. A declaration
of conformity to the requirements of the Directives is available upon request
from the Authorized Representative. This product satisfies the Class B limits
of EN 55032 / EN 55035 and safety requirements of EN 62368-1. This printer is
fully compliant with the ROHS Directive 2009/95/EC and the requirements of the
revised Directive 2011/65/EU for managing toxic and hazardous substances.
Before Using the Printer
Packing List
When you open the package, make sure that the following parts are included in
the carton:
P2200/P2500 Series
P2600 Series
Name
Quantity
Printer
1
Laser Toner Cartridge
1
USB Interface Cable
1
Power Cord
1
CD-ROM
1
Quick Setup Guide
1
Pantum Warranty
1
Note: · The Pantum Warranty may not be attached in some regions.
1
1.2. Components of the Printer
| Front View
Serial No. P2200/P2500 Series
P2600 Series
1
Output Bin
2
Control Panel
3
Output Tray
4
Automatic Feed Guide
5
Paper Stop
6
Feeder Tray
7
Automatic Feeder Tray
8
9
Output Bin Control Panel Output Tray Manual Feed Guide Automatic Feed Guide Paper Stop Manual Feeder Tray Automatic Feeder Tray Feeder Tray
| Rear View Note: · The rear view of the printer may vary depending on the models and functions.
Serial No. P2200/P2500 Series
P2600 Series
1
Network Interface
2
USB Interface
3
Power Switch
4
Power Interface
Network Interface USB Interface Power Switch Power Interface
2
1.3. Laser Toner Cartridge
| Service Life of the Laser Toner Cartridge
Series Name
P2200/P2500 Series
P2600 Series
Diagram
Type
Average Print Volume
Laser Toner Cartridge About 1600 Pages
About 1500 Pages
with Standard
(The above data is based on ISO/IEC (The above data is based on
Capacity
19752 standard)
ISO/IEC 19752 standard)
Laser Toner Cartridge N/A
with High Capacity
About 2300 Pages (The above data is based on ISO/IEC 19752 standard)
Note:· The model is subject to increase without notice. · Consumables capacity may vary depending on the types used. · The Company does not recommend using consumables other than that of the original Pantum consumables. · Any damages caused by using non-Pantum original consumables are not covered by the Warranty.
3
2. Paper and Print Media
2.1. Paper Specification
Plain, thin, special paper (transparency, cardstock, Media Type
label, envelope, thick, etc.).
P2200/P2500 Series P2600 Series
Automatic Feeder Tray
Media Size
Media Weight
A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive, Folio, Oficio,
Statement, Japanese Postcard, Monarch Env, DL Env, C5 Env, C6, Env, No.10 Env,
ZL, Big 16K, Big 32K, 16K, 32K,
B6,Yougata4,Postcard,Younaga3,Nagagata3,Yougata 2, custom, etc.
60~163g/m²
Maximum Capacity of 150 pages 80g/m² the Tray
Plain, thin, special paper (transparency, cardstock, Media Type
label, envelope, thick, etc.).
P2600 Series
Manual Feeder Tray
Media Weight
60~163g/m²
Maximum Capacity of 1 page the Tray
Note: · It is recommended to use the standard paper for the printer. · Extensive use of special paper may affect the service life of the printer. · The print media that does not meet the guidelines set out in this User Guide may result in poor print quality, increased paper jam and excessive wear of the printer. · Properties such as weight, composition, texture and humidity are important factors affecting the printer performance and output quality. · Please note the following matters when selecting the print media: 1. Desired print effect: The print media selected should meet the requirement of the print tasks. 2. Surface smoothness: The smoothness of the print media may affect the sharpness of the print outcome. 3. Some print media may meet all the use guidelines contained herein, but they still can not bring satisfactory effect. This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in this User Guide. 4. Using print media that does not meet these specifications may cause damage to the printer.
4
2.2. Special Paper
This printer supports using the special paper for printing. Special paper
includes: label, envelope, transparency, thick, cardstock, etc.
Note:· When using special paper or print media, be sure to select matched
print type and size in the print settings so as to get the best print effect.
· When using special media to print, it is recommended to load one piece of
paper at one time. For P2200/P2500 series, load one piece of special paper
into the automatic feeder tray at one time. For P2600 series, load one piece
of special paper into the manual feeder tray at one time.
| Please observe the following standards:
Types of Print Media
Label
Envelope
Transparency Thick, Cardstock
Correct Practices
Incorrect Practices
Use labels with no exposed lining paper only. Labels shall be put flat when using. Use labels of full sheet only. There is no guarantee that all the labels in the market can meet corresponding requirements.
Use wrinkled, blistering or damaged labels.
Envelopes should be loaded evenly.
Use wrinkled, nicked, stuck or damaged envelopes. Use envelopes with clips, snaps, Windows, or coated linings. Use envelopes with self-adhesive stickers or other synthetic materials.
Use only transparencies approved for use Use transparent print media that is not
in laser printers.
suitable for laser printers.
Use only heavy paper that is approved for Use paper whose weight exceeds the
use in laser printers and meets the weight recommended media specifications of
specifications of this printer.
this printer.
5
2.3. Loading Paper
2.3.1. Loading into the Automatic Feeder Tray
a) Open the feeder tray.
P2200/P2500 Series
P2600 Series
b) Slide the automatic feed guides to match both sides of the paper.
P2200/P2500 Series
P2600 Series
c) Raise the output tray to avoid the paper from slipping and falling.
P2200/P2500 Series
P2600 Series
d) Load the paper into the automatic feeder tray with the print-side up.
P2200/P2500 Series
P2600 Series
6
Note:· Before loading paper, please unfold the stacked paper to avoid a paper jam or feed error,and then load the paper into the tray print-side up.
e) Adjust the paper stop to keep the paper in position. To ensure normal paper feeding, adjust the bottom paper stop into the slot to keep it from slipping out, and then adjust the blue stop to match the paper size.
P2200/P2500 Series
P2600 Series
Note:· If the paper loaded into the automatic feeder tray at one time exceeds
150 pages, paper will jam or cannot be fed in. · When using the printed paper,
please make the side to be printed (the blank side) up. · When printing on A5
paper, it is recommended that the paper is fed in landscape orientation, which
can extend the service life of the laser toner cartridge.
2.3.2. Loading into the Manual Feeder Tray
Note:· Only P2600 series products support manual feeding.
a) Open the feeder tray.
7
b) Slide the manual feed guides to match both sides of the paper.
c) Raise the output tray to avoid the paper from slipping and falling.
d) Put the print media like an envelope or transparency into the manual feeder
tray with two hands until the front end of the envelope or transparency
contacts the correction roller.
Note:· When loading paper into the manual feeder tray, the printer will
automatically enable the manual feed mode. · Load the paper into the manual
feeder tray with the print-side up. When loading, the top of the paper first
enters into the manual feeder tray. · Ensure that the paper, envelope or
transparency is loaded straightly and in the correct position of the manual
feeder tray. Otherwise, it will result in a skewed printout or a paper jam.
e) After the printed page is output from the printer, load another paper
according to the above steps to continue printing.
Warning After printing, please immediately remove the paper, envelopes and
transparencies. Stacking paper or envelopes may cause a paper jam or the paper
curling.
8
2.4. Nonprinting Area
The shaded section indicates the nonprinting area.
Usage Printing
Paper Size A4
Letter
Top and Bottom Margins (A) 5 mm (0.197 inch) 5 mm (0.197 inch)
Left and Right Margins (B) 5 mm (0.197 inch) 5 mm (0.197 inch)
2.5. Guidelines for Paper Use
· Paper or manuscript with rough texture, concave and convex, oil stain and
good smoothness has poor printing performance. · Please make sure that there
is no dust, fluff, etc. on the paper. · Paper shall be put on a flat surface
and stored under a cool and dry environment.
9
Driver installation and uninstallation
Driver Setup
This device supplies driver setup applications for Windows and macOS. We
recommend One-click installation, which helps you install the driver
automatically in a faster and easier way. Should you encounter trouble when
using the One-click installation, you may try more setup methods.
Note:· Driver installation interface may differ because of different models
and functions, so the schematic diagram is only for your reference.
3.1.1. One-click Installation(For Windows and macOS)
One-click installation offers installation options via “Wi-Fi”, “USB”, and
“Wired Network”. You may select the one you’re familiar with the most
according to the connection methods supported by your printer. 3.1.1.1.
Connect printer via Wi-Fi Before installing printer driver, please check if
your printer is connected to the Wi-Fi properly. If not, please follow Section
3.1.1.1.1 for installation; and if yes, please follow Section 3.1.1.1.2 for
installation.
Note:· You can print “Network configuration page” to confirm printer network
connection status to see if printer is connected with network (Please see
Section 8.1.1.3 for how to print).
3.1.1.1.1. Printer not connected to Wi-Fi 3.1.1.1.1.1. Configure Wi-Fi and
install driver via USB cable In this section, setup will be introduced in “PC
connected to router via Wi-Fi” and “PC connected to router via cable”.
Note:· Printer Wi-Fi configuration only supports 2.4 GHz networks.
IConnect computer to router via Wi-Fi 1. Computer is already connected to
router via Wi-Fi. 2. Connect the printer to computer via USB cable, then power
the printer on. 3. Place the attached installation CD in the computer CD-ROM:
For Windows: · Windows XP system: automatically run the installation
procedure. · Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface,
click “Setup.exe” to run the installation procedure. · Windows 8 system: When
the ” DVD RW driver” window pops up from the right top corner of computer
desktop, click anywhere in the pop-up window, then click “Setup.exe” to run
the installation procedure.
10
· Windows 10/11 system: When the “DVD RW driver” window pops up from the right
top corner of computer desktop, click anywhere in the window, then click
“Setup.exe” to run the installation procedure.
Note:· Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
For macOS: · Double-click on “Pantum XXX Series_Mac_Driver” “Pantum Install
Tool”. (The XXX in Pantum XXX Series refers to product model.) 4. Read and
agree to the terms contained in the End User License Agreement and the Privacy
Policy, click the “Next” button in the lower right corner of the interface to
enter the driver installation interface. 5. For Windows, follow Step 6. For
macOS, enter PC password before proceeding to Step 6. 6. Click on “One-click
installation” button under Wi-Fi to install the driver.
Note:· You can put your mouse cursor in the “One-click installation” button to
check the popup information in order to confirm if the current printer is the
one you need to install through IP address before you click the button. · You
can check the printer IP address through “Network configuration page” (Please
see Section 8.1.1.3 for how to print)
11
· If the Install Tool finds only one printer, it will proceed to network
configuration and driver installation automatically when you click on “One-
click installation” under Wi-Fi. (For macOS, authorization is required before
printer Wi-Fi can be configured.)
· If the Install Tool finds more than one printer, a printer list will pop up
when you click on “One-click installation” under Wi-Fi. You need to select
“Configure printer Wi-Fi and install via USB cable”, check USB printer, and
click on “OK”, so the Tool can proceed to network configuration and driver
installation automatically. (For macOS, authorization is required before
printer Wi-Fi can be configured.)
Note:· When the printer IP address changes under printer driver installed with
host ID , you can also directly print without re-installing the driver. If you
need to install the printer driver with the host ID, please check the option
“Install the printer in the list with host ID”. 12
7. After the installation, click “Print &Test Page” button. If your printer
prints the test page successfully, it means that you have installed the driver
correctly. IIConnect computer to router via network cable 1. Connect computer
to router via network cable. 2. Connect the printer to computer via USB cable,
then power the printer on. 3. Place the attached installation CD in the
computer CD-ROM: For Windows: · Windows XP system: automatically run the
installation procedure. · Windows 7/Vista/Server 2008 system: Pop up
“Autoplay” interface, click “Setup.exe” to run the installation procedure. ·
Windows 8 system: When the ” DVD RW driver” window pops up from the right top
corner of computer desktop, click anywhere in the pop-up window, then click
“Setup.exe” to run the installation procedure. · Windows 10/11 system: When
the “DVD RW driver” window pops up from the right top corner of computer
desktop, click anywhere in the window, then click “Setup.exe” to run the
installation procedure.
Note:· Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
For macOS: · Double-click on “Pantum XXX Series_Mac_Driver””Pantum Install
Tool”. (The XXX in Pantum XXX Series refers to product model.) 4. Read and
agree to the terms contained in the End User License Agreement and the Privacy
Policy, click the “Next” button in the lower right corner of the interface to
enter the driver installation interface. 5. For Windows, follow Step 6. For
macOS, enter PC password before proceeding to Step 6. 6. Click on “One-click
installation” button under Wi-Fi to install the driver.
13
Note: · You can put your mouse cursor in the “One-click installation”
button to check the popup information in order to confirm if the current
printer is the one you need to install through IP address before you click the
button. · You can check the printer IP address through “Network configuration
page” (Please see Section 8.1.1.3 for how to print).
· If the Install Tool finds only one printer, a wireless network configuration
dialogue will pop up when you click on “One-click installation” under Wi-Fi.
Enter the SSID and password for the network you desire, click on “OK”, and the
setup will start. The setup may take a while, depending on your PC
configuration. Please wait.
14
· If your software has searched more than one printers, the printer list
interface will pop up.You need to configure the current printer which is
connected via USB cable to wireless network and install driver. Please select
“Configure the print via USB and install” on the printer list interface and
check the USB printer option. Click the “Confirm” button, and the wireless
network configuration interface will pop up. Input the wireless SSID and
password that you need, then click “Confirm” button, and enter into
installation process. The process may need some time, and the duration is
related to your computer configuration, please wait patiently.
Note:· When the printer IP address changes under printer driver installed with
host ID , you can also directly print without re-installing the driver. If you
need to install the printer driver with the host ID, please check the option
“Install the printer in the list with host ID”.
7. After the installation, click “Print &Test Page” button. If your printer
prints the test page successfully, it means that you have installed the driver
correctly.
15
3.1.1.1.1.2. Connect computer to printer via Wi-Fi direct and install the
driver Connect the computer to printer via a direct Wi-Fi connection.It is
applicable to wireless network without infrastructure mode, but it still needs
scenario of temporary use of printer via wireless network. You can directly
connect the computer that has wireless function to the printer to realize
printing function. 1. Turn the power of printer and computer on. 2. Connect
computer to the Wi-Fi Direct network of the printer (please refer to Section
5.2.2 for setup method). 3. Place the attached installation CD in the computer
CD-ROM: For Windows: · Windows XP system: automatically run the installation
procedure. · Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface,
click “Setup.exe” to run the installation procedure. · Windows 8 system: When
the ” DVD RW driver” window pops up from the right top corner of computer
desktop, click anywhere in the pop-up window, then click “Setup.exe” to run
the installation procedure. · Windows 10/11 system: When the “DVD RW driver”
window pops up from the right top corner of computer desktop, click anywhere
in the window, then click “Setup.exe” to run the installation procedure.
Note:· Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
For macOS: · Double-click on “Pantum XXX Series_Mac_Driver””Pantum Install
Tool”. (The XXX in Pantum XXX Series refers to product model.) 4. Read and
agree to the terms contained in the End User License Agreement and the Privacy
Policy, click the “Next” button in the lower right corner of the interface to
enter the driver installation interface. 5. For Windows, follow Step 6. For
macOS, enter PC password before proceeding to Step 6.
16
6. The setup will start when you click on “One-click installation” under Wi-
Fi. The setup may take a while, depending on your PC configuration. Please
wait.
7. After the installation, click “Print &Test Page” button. If your printer
prints the test page successfully, it means that you have installed the driver
correctly.
17
3.1.1.1.2. The printer is already connected to wireless network 1. The printer
is already connected to wireless network, you can print the “Network
configuration page” to check.(See Section 8.1.1.3 to for how to print). 2.
Connect the computer to printer network. 3. Place the attached installation CD
in the computer CD-ROM: For Windows: · Windows XP system: automatically run
the installation procedure. · Windows 7/Vista/Server 2008 system: Pop up
“Autoplay” interface, click “Setup.exe” to run the installation procedure. ·
Windows 8 system: When the ” DVD RW driver” window pops up from the right top
corner of computer desktop, click anywhere in the pop-up window, then click
“Setup.exe” to run the installation procedure. · Windows 10/11 system: When
the “DVD RW driver” window pops up from the right top corner of computer
desktop, click anywhere in the window, then click “Setup.exe” to run the
installation procedure.
Note:· Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
For macOS: · Double-click on “Pantum XXX Series_Mac_Driver””Pantum Install
Tool”. (The XXX in Pantum XXX Series refers to product model.) 4. Read and
agree to the terms contained in the End User License Agreement and the Privacy
Policy, click the “Next” button in the lower right corner of the interface to
enter the driver installation interface. 5. For Windows, follow Step 6. For
macOS, enter PC password before proceeding to Step 6. 6. Click on “One-click
installation” button under Wi-Fi to install the driver.
18
Note:· You can put your mouse cursor in the “One-click installation” button to
check the popup information in order to confirm if the current printer is the
one you need to install through IP address before you click the button. · You
can check the printer IP address through “Network configuration page” (Please
see Section 8.1.1.3 for how to print)
· If the Install Tool finds only one printer, the setup will start when you
click on “One-click installation” under Wi-Fi. The setup may take a while,
depending on your PC configuration. Please wait.
· If the Install Tool finds more than one printer, a printer list will pop up.
Please select the printer you desire based on the IP Address of the wireless
network for your printer or the Host Name.
19
Note:· If the printer you need is not shown in the list, please click
“Refresh” button to search again. If it is not found, please check if the
printer and computer are in the same network. (Please see Section 5.3 for how
to check). · When the printer IP address changes under printer driver
installed with host ID, you can also directly print without re-installing the
driver. If you need to install the printer driver with the host ID, please
check the option “Install the printer in the list with host ID”.
7. After the installation, click “Print &Test Page” button. If your printer
prints the test page successfully, it means that you have installed the driver
correctly. 3.1.1.2. Connect printer via USB cable 1. Connect the printer to
computer via USB cable, power the printer and computer on. 2. Place the
attached installation CD in the computer CD-ROM: For Windows: · Windows XP
system: automatically run the installation procedure. · Windows 7/Vista/Server
2008 system: Pop up “Autoplay” interface, click “Setup.exe” to run the
installation procedure. · Windows 8 system: When the ” DVD RW driver” window
pops up from the right top corner of computer desktop, click anywhere in the
pop-up window, then click “Setup.exe” to run the installation procedure. ·
Windows 10/11 system: When the “DVD RW driver” window pops up from the right
top corner of computer desktop, click anywhere in the window, then click
“Setup.exe” to run the installation procedure.
Note:· Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
For macOS: · Double-click on “Pantum XXX Series_Mac_Driver””Pantum Install
Tool”. (The XXX in Pantum XXX Series refers to product model.) 3. Read and
agree to the terms contained in the End User License Agreement and the Privacy
Policy, click the “Next” button in the lower right corner of the interface to
enter the driver installation interface. 4. For Windows, follow Step 5. For
macOS, enter PC password before proceeding to Step 5.
20
5. The setup will start when you click on “One-click installation” under USB.
The setup may take a while, depending on your PC configuration. Please wait.
6. After the installation, click “Print &Test Page” button. If your printer
prints the test page successfully, it means that you have installed the driver
correctly. 3.1.1.3. Connect printer via wired network 1. Turn the power of
printer and computer on. 2. Connect the computer to wired network. 3. Connect
network cable to the network interface of printer, to make sure the printer is
connected to computer network (please refer to Section 4 for network setup).
4. Place the attached installation CD in the computer CD-ROM: For Windows: ·
Windows XP system: automatically run the installation procedure.
21
· Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click
“Setup.exe” to run the installation procedure. · Windows 8 system: When the ”
DVD RW driver” window pops up from the right top corner of computer desktop,
click anywhere in the pop-up window, then click “Setup.exe” to run the
installation procedure. · Windows 10/11 system: When the “DVD RW driver”
window pops up from the right top corner of computer desktop, click anywhere
in the window, then click “Setup.exe” to run the installation procedure.
Note:· Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
For macOS: · Double-click on “Pantum XXX Series_Mac_Driver””Pantum Install
Tool”. (The XXX in Pantum XXX Series refers to product model.) 5. Read and
agree to the terms contained in the End User License Agreement and the Privacy
Policy, click the “Next” button in the lower right corner of the interface to
enter the driver installation interface. 6. For Windows, follow Step 7. For
macOS, enter PC password before proceeding to Step 7. 7. Click on “One-click
installation” button under Wired Network to install the driver.
Note:· You can put your mouse cursor in the “One-click installation” button to
check the popup information in order to confirm if the current printer is the
one you need to install through IP address before you click the button. · You
can check the printer IP address through “Network configuration page” (Please
see Section 8.1.1.3 for how to print)
22
· If the Install Tool finds only one printer, the setup will start when you
click on “One-click installation” under Wired Network. The setup may take a
while, depending on your PC configuration. Please wait.
· If the Install Tool finds more than one printer, a printer list will pop up
when you click on “One-click installation” under Wired Network. Please select
the printer you desire based on the IP Address of the wired network for your
printer or the Host Name.
Note:· If the printer you need is not shown in the list, please click
“Refresh” button to search again. If it is not found, please check if the
printer and computer are in the same network. (Please see Section 5.3 for how
to check). · When the printer IP address changes under printer driver
installed with host ID , you can also directly print without re-installing the
driver. If you need to install the printer driver with the host ID, please
check the option “Install the printer in the list with host ID”. 23
8. After the installation, click “Print &Test Page” button. If your printer
prints the test page successfully, it means that you have installed the driver
correctly.
3.1.2. More setup methods
3.1.2.1. More setup methods for Windows · Before installing the drive, you
need to learn about printer model by printing printer information page out and
check the product name (please refer to Section 8.1.1.3 for printing methods).
3.1.2.1.1. Installation via USB connection 1. Connect the printer to computer
via USB cable, power the printer and computer on. 2. Place the attached
installation CD in the computer CD-ROM: · Windows XP system: automatically run
the installation procedure. · Windows 7/Vista/Server 2008 system: Pop up
“Autoplay” interface, click “Setup.exe” to run the installation procedure. ·
Windows 8 system: When the ” DVD RW driver” window pops up from the right top
corner of computer desktop, click anywhere in the pop-up window, then click
“Setup.exe” to run the installation procedure. · Windows 10/11 system: When
the “DVD RW driver” window pops up from the right top corner of computer
desktop, click anywhere in the window, then click “Setup.exe” to run the
installation procedure.
Note:· Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
3. Read and agree to the terms contained in the End User License Agreement
and the Privacy Policy, click the “Next” button in the lower right corner of
the interface to enter the driver installation interface. 4. Click on “More
setup methods” at the bottom of the setup interface for access. 5. Please
select installation language and printer model. 6. Select “Connect via USB”
and click on “Install”.
24
7. The software installs the driver automatically and the installation
process may need some time. The duration is related to your computer
configuration, please wait patiently. 8. After the installation, click “Print
&Test Page” button. If your printer prints the test page successfully, it
means that you have installed the driver correctly. 3.1.2.1.2. Installation
via wired network connection (applicable to wired network models) 1. Turn the
power of printer and computer on. 2. Connect the computer to wired network. 3.
Connect network cable to the network interface of printer, to make sure the
printer is connected to computer network (please refer to Section 4 for
network setup). 4. Place the attached installation CD in the computer CD-ROM:
· Windows XP system: automatically run the installation procedure. · Windows
7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Setup.exe” to
run the installation procedure. · Windows 8 system: When the ” DVD RW driver”
window pops up from the right top corner of computer desktop, click anywhere
in the pop-up window, then click “Setup.exe” to run the installation
procedure. · Windows 10/11 system: When the “DVD RW driver” window pops up
from the right top corner of computer desktop, click anywhere in the window,
then click “Setup.exe” to run the installation procedure.
Note:· Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
5. Read and agree to the terms contained in the End User License Agreement
and the Privacy Policy, click the “Next” button in the lower right corner of
the interface to enter the driver installation interface. 6. Click on “More
setup methods” at the bottom of the setup interface for access. 7. Please
select installation language and printer model. 8. Select “Wireline network
connection” and click on “Install”.
25
9. The installation software will search the printer automatically and the
searching process may need some time. 10. After finishing searching, select
the printer that needs to be connected and click “Next”.
Note:· If the printer you need to connect is not in the list of printers
searched, please click “Refresh” to search again. · When the printer IP
address changes under printer driver installed with host ID , you can also
directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option “Install the printer
in the list with host ID”. · If IP address or host name is added manually, you
need to know the IP address of the printer connected or host name. If they are
not made clear, please print the “NetConf Pg” and view “IP Address” and “Host
name” (Please refer to Section 8.1.1.3).
11. The software installs the driver automatically and the installation
process may need some time. The duration is related to your computer
configuration, please wait patiently. 12. After the installation, click “Print
&Test Page” button. If your printer prints the test page successfully, it
means that you have installed the driver correctly. 3.1.2.1.3. Installation by
wireless network connection mode(applicable to Wi-Fi models) Wireless network
connection type is divided into basic structure mode and Wi-Fi Direct mode
(please refer to Section 5 for details). 3.1.2.1.3.1. Installation in basic
structure mode 1. Connect computer to access point (wireless router). 2.
Connect the printer to computer via USB cable, then power the printer on. 3.
Place the attached installation CD in the computer CD-ROM: · Windows XP
system: automatically run the installation procedure. · Windows 7/Vista/Server
2008 system: Pop up “Autoplay” interface, click “Setup.exe” to run the
installation procedure.
26
· Windows 8 system: When the ” DVD RW driver” window pops up from the right
top corner of computer desktop, click anywhere in the pop-up window, then
click “Setup.exe” to run the installation procedure. · Windows 10/11 system:
When the “DVD RW driver” window pops up from the right top corner of computer
desktop, click anywhere in the window, then click “Setup.exe” to run the
installation procedure.
Note:· Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
4. Read and agree to the terms contained in the End User License Agreement
and the Privacy Policy, click the “Next” button in the lower right corner of
the interface to enter the driver installation interface. 5. Click on “More
setup methods” at the bottom of the setup interface for access. 6. Please
select installation language and printer model. 7. Select “Wireless network
connection” and click on “Install”.
27
8. Select “Yes, I want to configurate the printer’s wireless network” on the
wireless setup window popped out, and operate according to the prompts to set
up the printer to wireless network (please refer to Section 5.1.1 for setup
method).
9. The installation software will search the printer automatically after
wireless network is configured successfully. The search process may need some
time. 10. Select the printer needs to be connected and click “Next”.
28
Note:· If the printer you need to connect is not in the list of printers
searched, please click “Refresh” to search again. · When the printer IP
address changes under printer driver installed with host ID , you can also
directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option “Install the printer
in the list with host ID”. · If IP address or host name is added manually, you
need to know the IP address of the printer connected or host name. If they are
not made clear, please print the “NetConf Pg” and view “IP Address” and “Host
name” (Please refer to Section 8.1.1.3).
11. The software installs the driver automatically and the installation
process may need some time. The duration is related to your computer
configuration, please wait patiently. 12. After the installation, click “Print
&Test Page” button. If your printer prints the test page successfully, it
means that you have installed the driver correctly. 3.1.2.1.3.2. Installation
in Wi-Fi Direct mode 1. Turn the power of printer and computer on. 2. Connect
computer to the Wi-Fi Direct network of the printer (please refer to Section
5.2.2 for setup method). 3. Place the attached installation CD in the computer
CD-ROM: · Windows XP system: automatically run the installation procedure. ·
Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click
“Setup.exe” to run the installation procedure. · Windows 8 system: When the ”
DVD RW driver” window pops up from the right top corner of computer desktop,
click anywhere in the pop-up window, then click “Setup.exe” to run the
installation procedure. · Windows 10/11 system: When the “DVD RW driver”
window pops up from the right top corner of computer desktop, click anywhere
in the window, then click “Setup.exe” to run the installation procedure.
Note:· Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
4. Read and agree to the terms contained in the End User License Agreement
and the Privacy Policy, click the “Next” button in the lower right corner of
the interface to enter the driver installation interface. 5. Click on “More
setup methods” at the bottom of the setup interface for access. 6. Please
select installation language and printer model.
29
7. Select “Wireless network connection” and click on “Install”.
8. Select “No, the printer has been connected to wireless network” on the
wireless setup window popping out, and then click “Next”.
9. The installation software will search the printer automatically and the
searching process may need some time.
30
10. Select the printer needs to be connected and click “Next”.
Note:· If the printer you need to connect is not in the list of printers
searched, please click “Refresh” to search again. · When the printer IP
address changes under printer driver installed with host ID , you can also
directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option “Install the printer
in the list with host ID”. · If IP address or host name is added manually, you
need to know the IP address of the printer connected or host name. If they are
not made clear, please print the “NetConf Pg” and view “IP Address” and “Host
name” (Please refer to Section 8.1.1.3).
11. The software installs the driver automatically and the installation
process may need some time. The duration is related to your computer
configuration, please wait patiently. 12. After the installation, click “Print
&Test Page” button. If your printer prints the test page successfully, it
means that you have installed the driver correctly. 3.1.2.2. More setup
methods for macOS 3.1.2.2.1. Install via USB cable macOS 10.14 is taken as the
example in the following operation. The information on your computer screen
may differ because of multiple operating systems. 1. Turn the power of printer
and computer on. 2. Insert the setup CD supplied in the CD-ROM of the PC, and
double-click on “Pantum XXX Series_Mac_Driver” “Pantum Install Tool”. (The
XXX in Pantum XXX Series refers to product model.) 3. Read and agree to the
terms contained in the End User License Agreement and the Privacy Policy,
click the “Next” button in the lower right corner of the interface to enter
the driver installation interface.
31
4. Enter the password of the PC, and click on “OK”.
5. Click on “More setup methods” at the bottom of the setup interface for
access. 6. Select a USB printer from the search results.
7. Click on “Install” on the lower right. 8. The software installs the driver
automatically and the installation process may need some time. The duration is
related to your computer configuration, please wait patiently. 9. After the
installation, click “Print &Test Page” button. If your printer prints the test
page successfully, it means that you have installed the driver correctly.
3.1.2.2.2. Install as a network printer 1. Turn the power of printer and
computer on. 2. Connect the PC to the network. 3. Make sure the printer is
connected to the same network as the PC (See Section 4 or 5 to learn how to
configure the network). 4. Insert the setup CD supplied in the CD-ROM of the
PC, and double-click on “Pantum XXX Series_Mac_Driver” “Pantum Install
Tool”. (The XXX in Pantum XXX Series refers to product model.) 5. Read and
agree to the terms contained in the End User License Agreement and the Privacy
Policy, click the “Next” button in the lower right corner of the interface to
enter the driver installation interface.
32
6. Enter the password of the PC, and click on “OK”.
7. Click on “More setup methods” at the bottom of the setup interface for
access. 8. Select a network printer from the search results. 9. Click on
“Install” on the lower right.
Note:· If the printer you need to connect is not in the list of printers
searched, please click “Refresh” to search again. · When the printer IP
address changes under printer driver installed with host ID , you can also
directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option “Install the printer
in the list with host ID”. · If IP address or host name is added manually, you
need to know the IP address of the printer connected or host name. If they are
not made clear, please print the “NetConf Pg” and view “IP Address” and “Host
name” (Please refer to Section 8.1.1.3).
10. The software installs the driver automatically and the installation
process may need some time. The duration is related to your computer
configuration, please wait patiently. 11. After the installation, click “Print
&Test Page” button. If your printer prints the test page successfully, it
means that you have installed the driver correctly.
33
3.1.2.2.3. Install via Host Name or IP Address 1. Turn the power of printer
and computer on. 2. Connect the PC to the network. 3. Make sure the printer is
connected to the same network as the PC (See Section 4 or 5 to learn how to
configure the network). 4. Insert the setup CD supplied in the CD-ROM of the
PC, and double-click on “Pantum XXX Series_Mac_Driver” “Pantum Install
Tool”. (The XXX in Pantum XXX Series refers to product model.) 5. Read and
agree to the terms contained in the End User License Agreement and the Privacy
Policy, click the “Next” button in the lower right corner of the interface to
enter the driver installation interface. 6. Enter the password of the PC, and
click on “OK”.
7. Click on “More setup methods” at the bottom of the setup interface for
access. 8. Select Host Name or IP Address, and enter the Host Name or IP
address of the printer you wish to add. 9. Click on “Install” on the lower
right.
34
Note:· If the printer you need to connect is not in the list of printers
searched, please click “Refresh” to search again. · When the printer IP
address changes under printer driver installed with host ID , you can also
directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option “Install the printer
in the list with host ID”. · If IP address or host name is added manually, you
need to know the IP address of the printer connected or host name. If they are
not made clear, please print the “NetConf Pg” and view “IP Address” and “Host
name” (Please refer to Section 8.1.1.3).
10. The software installs the driver automatically and the installation
process may need some time. The duration is related to your computer
configuration, please wait patiently. 11. After the installation, click “Print
&Test Page” button. If your printer prints the test page successfully, it
means that you have installed the driver correctly. 3.1.2.2.4. Off-line
Install 1. Turn the power of printer and computer on. 2. Insert the setup CD
supplied in the CD-ROM of the PC, and double-click on “Pantum XXX
Series_Mac_Driver” “Pantum Install Tool”. (The XXX in Pantum XXX Series
refers to product model.) 3. Read and agree to the terms contained in the End
User License Agreement and the Privacy Policy, click the “Next” button in the
lower right corner of the interface to enter the driver installation
interface. 4. Enter the password of the PC, and click on “OK”.
35
5. Click on “More setup methods” at the bottom of the setup interface for
access. 6. Click on “Off-line installation” on the lower left.
7. The software installs the driver automatically and the installation
process may need some time. The duration is related to your computer
configuration, please wait patiently. 8. Install complete. Please finish
printer adding as guided or refer to Section 3.1.2.2.4.1. 3.1.2.2.4.1. Add
printer to macOS system I. Add up the printer via USB 1. Connect the printer
to computer with USB cable and then turn power on. 2. Enter the “System
Preferences” “Printers & Scanners” of computer. 3. Click button to select
“Add Printer or Scanner”. 4. Select printer and then select the corresponding
printer mode from the “Use” menu popping out. 5. Click “Add”. II. Add up the
printer via wireline connection (applicable to wired network models) 1. Turn
the power of printer and computer on. 2. Connect the computer to wired
network. 3. Connect the network cable to the network interface of printer, and
make sure the printer is connected to the computer network (Please refer to
Section 4 for network setup). 4. Enter the “System Preferences” “Printers &
Scanners” of computer. 5. Click button to select “Add Printer or Scanner”. 6.
Select printer and then select the corresponding printer mode from the “Use”
menu popping out. 7. Click “Add”. III. Add up the printer via wireless
connection(applicable to Wi-Fi models) 1. Turn the power of printer and
computer on. 2. Make sure the wireless network connection between computer and
printer is set up.
Note· In case of basic structure mode, connect wireless network printer to the
access point (wireless router). Please refer to Section 5.1 for connection
method. · In case of Wi-Fi Direct mode, connect wireless client to wireless
network printer directly. Please refer to Section 5.2 for connection methods.
36
3. Enter the “System Preferences” “Printers & Scanners” of computer. 4.
Click button to select “Add Printer or Scanner”. 5. Select printer and then
select the corresponding printer mode from the “Use” menu popping out. 6.
Click “Add”. IV. Add AirPrint printer 1. Turn the power of printer and
computer on. 2. Make sure the connection between printer and computer is set
up (USB connection or network connection). 3. Enter the “System Preferences”
“Printers & Scanners” of computer. 4. Click button to select “Add Printer or
Scanner”. 5. Select printer and select “Secure AirPrint” (data encryption) or
“AirPrint” (no encryption) in the “Use” option box. 6. Click “Add”.
Note· When the printer is connected to computer with USB cable, the system
will recognize and add AirPrint automatically. · If AirPrint printer of
network connection is added, then the connecting USB cable should be
disconnected first before adding the printer. · AirPrint printer is named
after the ending of “AirPrint”.
3.2. Uninstall Driver
3.2.1. Method to uninstall driver under Windows
Windows 7 is taken as the example in the following operation. The information
on your computer screen may differ because of multiple operating systems. 1.
Click the Start menu of computer and then click All programs. 2. Click Pantum,
and then Click Pantum XXX Series. Pantum XXX Series where XXX represents
product model. 3. Click uninstall to delete the driver according to
instructions on uninstall window. 4. Restart computer after finishing
unloading.
3.2.2. Method to uninstall driver under macOS
macOS10.14 is taken as the example in the following operation. The information
on your computer screen may differ because of multiple operating systems. 1.
Click “Go” – “Applications” – “Pantum” – “Utilities” – “Pantum Un-install
Tool”. 2. Delete the driver as instructed in the pop-up Uninstall window. 3.
Uninstall complete.
37
4. Wired Network Settings (For wired network printer models)
You may need to set some network parameters on the printer. These parameters
can be set from the embedded Web server.
Note · Due to printer upgrades, some functions may be different, depending on
the model you purchased. If you have any questions, please contact Pantum
Customer Service.
4.1. Set IP Address
The IP address of the printer may be automatically obtained through DHCP
function or set manually. | Automatic Setting DHCP automatic setting function
is enabled by default on the printer. 1. Connect the printer to the network
through a network cable and complete the startup preparation work. 2. The
printer will automatically obtain the IP address assigned by the server. The
IP address obtained automatically can be used after a few minutes.
Note:· If DHCP cannot automatically obtain the IP address, the printer will
automatically use the default IP address: 169.254.xx.xx. · Due to the features
of DHCP, the IP address of the printer automatically assigned by the network
may vary if the printer has not been used for a long time or the network
access point changes, which could result in unsuccessful connection to the
printer. It is recommended that the IP address automatically assigned by the
network is bound to the Mac address of the printer while the DHCP function is
enabled.
| Manual Setting Type the IP address in the Web browser’s address bar to open
the embedded Web server. 1. Click Settings in the navigation bar to open the
Settings page; 2. Select Network Settings – IPV4 Settings; 3. Set IP Address
Assignment Mode (Manual), IP Address and Subnet Mask. Other items are
optional; 4. Click Apply to save the settings.
Note:· You can use the embedded Web server to change the IP Address Assignment
Mode into Automatic or Manual.
38
4.2. Install the Printer to Network
In this setting, the printer is directly connected to the network and can be
set to allow all computers on the network to print directly on the printer. 1.
Before starting the printer, first connect the network cable to the network
port of the printer to establish direct connection to the network. 2. Start
the printer and wait until the status indicator on the control panel displays
Ready status, as shown below.
3. Insert the printer CD into the computer. If the software installer does
not start, browse to the “setup.exe” file on the CD, and double-click to run
the file. 4. Follow the operation instructions of the installer. 5. Continue
to complete the installation.
Note:· When the installer prompts you to select a printer, you can select the
appropriate printer name from the Detected Printer; · If the printer name does
not appear in the Detected Printer, please click Refresh and search for
printers on the network; · If you know the IP address of the printer to be
connected, you can select Specify an IP Address for Installation to enter the
IP address for installation.
39
4.3. Setting Network Products
4.3.1. View or Change Network Settings
You can use the embedded Web server to view or change IP settings. 1. Long
press the “Cancel/Continue” button on the control panel to print Demo
information page, and view the IP address of the printer. Demo page can be
printed by long pressing the button on the control panel (as shown in the
figure below) in the idle status. 2. Type the IP address in the Web browser’s
address bar to access the embedded Web server. 3. Click Settings tab to obtain
network information. Change the settings as needed.
4.3.2. Set or Change Web Server Login Password
Use the embedded Web server to set a network password or change the existing
password. Note:· The default username is “admin”, and the initial password is
“000000”.
1. To open the embedded Web server, please log in first. 2. Click “User
Management” tab. 3. Type the new password in the Password box and Confirm
Password box. 4. At the bottom of the window, click Apply button to save the
settings.
4.3.3. Restore to Factory Settings
If you want to reset all parameter settings of the printer, you can restore to
the factory settings by long pressing “Cancel/Continue” button when the
printer is powered off to power on it and holding for 10 seconds until the
printer enters Ready status to finish the resetting work.
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4.3.4. SNMP protocol setup
You can set the SNMP protocol through the SNMP interface to improve the
network information security of the printer. 1. Turn on printer power to
connect printer to network. 2. Log in the embedded Web server (please refer to
Chapter 4.3.2 for login method). 3. Click “Setup” “Network Setup” “SNMP”.
4. Check relevant SNMP protocols as needed, click “Apply”.
NoteThe SNMP protocol can improve the efficiency of network management,
receive notification messages and warning event reports from network nodes,
and help you discover and solve network issues in a timely manner. · Enable
SNMP v1/v2 protocol: Your printer may be at risk of unsafe network
environment, please use it with caution! · Disable SNMP v1/v2 protocol: The
printer may not work properly because the driver installation fails. Please
download the latest driver for this printer on the official website. Third-
party software may not be able to obtain the SNMP status information of the
printer, please use it with caution!
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5. Wireless network setup (applicable to Wi-Fi models)
Depending on model, the printer with Wi-Fi printing function supports the two
types of wireless network connection of both infrastructure connection mode
and Soft-AP, while there is usually only one connection between computer and
printer at a time. If you have problems during wireless network setup, please
refer to Chapter 5.3 Wireless Network Setup Frequently Asked Questions.
Basic structure mode: connecting to a wireless device via router 1. Access
point (wireless router) 2. Wireless network printer 3. Computer connecting to
access point via wireless network 4. Computer connecting to access point via
network cable
Soft-AP The wireless computer is directly connected to the wireless device.
5.1. Basic structure mode
You can connect a computer to your printer via access point (wireless router)
as the medium. Access point (wireless router) connection is divided into
wireless network setup and Wi-Fi Protected Setup (WPS). Important: Before
wireless network installation, you must learn about the service set identifier
(SSID) and password of your access point in order to use them during wireless
network setup. If they cannot be determined, please consult your network
administrator or access point (wireless router) manufacturer.
5.1.1. Wireless network setup tools
If your computer has been installed with a driver and had been connected to
wireless network, but the wireless network was changed, you can set it again
with wireless network setup tools. 5.1.1.1. Preliminary preparations 1. Access
point (wireless router). 2. A computer that has been connected to network. 3.
A printer that has wireless network function.
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5.1.1.2. Setup methods of wireless network setup tools 1. Take the wireless
network setup tool in computer. 1) Windows system: Click the “Start menu”
“All programs” – “Pantum” Product name “Wireless network setup tool”. 2)
macOS system: click “Go” – “Applications” – “Pantum” – “Utilities” – “Wireless
Network Configuration Tool” on the computer Finder menu bar. 2. Use USB cable
to connect and configure. Select “Yes, I have an USB cable that can be used
for installation” in the following interface. Click “Next”.
2.1 The computer has been connected to wireless network. 1) The currently
wireless network currently connected to computer is selected as wireless
network configuration tool by default. Complete configuration according to
interface prompt.
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Note · The SSID you selected should be consistent with the SSID of access
point (wireless router) connected to your computer.
2) Please tick “No” to configure other wireless network needed to connect to.
Complete configuration according to interface prompt.
Note· Encryption method: 1) None: There is no encryption method used. 2)
WPA/WPA2: it is the pre-shared key (PSK) of Wi-Fi protected access which
connects wireless device and access point via TKIP or AES encryption (WPS-
Personal). The working length of WPA/WPA2 is within the PSK of 8-63
characters. · The display password is not ticked by default; if it is ticked,
all passwords input can be seen in clear text. · Some models can automatically
match the encryption method, no manual selection is required.
44
2.2 The computer is not connected to wireless network Input the SSID (case
sensitive) and password of access point (wireless router) in the interface
below. Complete configuration according to interface prompt.
Note· If you do not know the SSID of access point (wireless router), please
click “Print Wireless Network Information Page” to view the SSID of the needed
access point (wireless router). · If the printer cannot be used normally after
wireless network setup is finished, please install the drive again.
3. Use WPS connection . Select “No, I don’t have a USB cable” in the
interface below and then click “Next”.
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- Use WPS method to perform steps below to start wireless network on printer. (Please refer to Chapter 5.1.2 for detailed WPS configuration)
- Judge if the printer is successfully connected according to the status of
Wi-Fi indicator on printer. If configuration failed, please click “Previous”
to configure again; if configuration succeeded, please click “Done” to
complete configuration.
Note · If the printer cannot be used normally after wireless network setup is finished, please install the drive again.
46
5.1.2. Wi-Fi Protected Setup (WPS) setup
If the access point (wireless router) supports Wi-Fi Protected Setup (WPS),
the Wi-Fi key on the control panel of printer and WPS key on access point
(wireless router) can be pressed in order to connect the printer to wireless
network. 5.1.2.1. Preliminary preparations 1. The access point (wireless
router) supports Wi-Fi Protected Setup (WPS). 2. A printer that has wireless
network function. 5.1.2.2. Wi-Fi Protected Setup (WPS) method 1. Turn on the
power of printer and access point (wireless router). 2. Make sure the printer
is in ready state.
Note· If the printer is in sleep mode, it can be woken up by pressing any key
on the control panel of printer.
3. Press the “Wi-Fi key” on the control panel of printer for more than 2s
until the blue Wi-Fi indicator of printer blinks, and then release pressing.
4. Press the WPS key on access point (wireless router) within 2min and then
release it. 5. When the access point (wireless router) and printer start to
connect, the blue Wi-Fi indicator of printer starts to blink. The blue Wi-Fi
indicator of printer will be normally on after successful connection. If the
connection is not established after more than 2min, the printer will return to
its ready state, the Wi-Fi indicator will be off and Wi-Fi Protected Setup
(WPS) connection will fail. If it is needed to connect again, please repeat
steps 3-4 above.
Note · After successful Wi-Fi Protected Setup (WPS) connection, please install
a driver if you want to print via wireless network.
5.1.3. How to disable the Wi-Fi network connected
Please complete the wireless network connection in infrastructure mode
according to above steps. If connected, the Wi-Fi indicator on the status
control panel will be always on; now if you want to disconnect it, please
press and hold this key for more than 2 seconds (the Wi-Fi indicator will be
off ).
47
5.2. Wi-Fi hotspot mode
You can establish a connection between a wireless network-enabled computer and
a wireless network-enabled printer without using an access point (wireless
route).
5.2.1. Preliminary preparations
1. Printer with Wi-Fi hotspot function. 2. Computer with wireless network
function.
5.2.2. Wi-Fi Hot Connection
Before connecting the printer hotspot, enable the Wi-Fi hotspot function of
the printer by tapping the “Wi-Fi” button on the printer panel.
Note:· Tap the “Wi-Fi” button on the printer panel, and the printer will
automatically print the “Mobile device Wi-Fi connection guide page” for Wi-Fi
connection of a mobile device.
5.2.3. Wi-Fi Hotspot Configuration
When the wireless hotspot of printer is active, the user can connect to it
directly by searching. The wireless hotspot is enabled by default, and the
default password is “12345678”. The printer-specific SSID and password can be
obtained from Wi-Fi Configuration Information Page, which can be printed out
by selecting Print Wi-Fi Configuration. After establishing the connection, the
configuration can be completed according to the Web configuration method.
5.3. Wireless network setup FAQs
1. The printer is not found. · If the power of computer, access point
(wireless router) or printer is turned on. · If the computer is connected to
printer with USB cable. · If the printer supports wireless network connection.
2. SSID cannot be found when network is connected · Inspect if the power
switch of access point (wireless router) is turned on. · The printer cannot
find the SSID of the access point (wireless router) you need to connect,
please check the SSID of access point and try to connect again. · Every time
when the setup of access point (wireless router) is changed, you must set up
the wireless network of printer again. 3. Connection failure · Please inspect
if the safe mode and password of access point (wireless router) and printer is
correct. · Inspect the wireless receiving around printer. Signal receiving may
be affected if the router is away from the printer or there is an obstacle
between them. · Turn the power of access point (wireless router) and printer
off and then restart them and set up. 4. The following aspects should be
inspected if the printer has problems while they are used in network: ·
Inspect if the firewall software blocks communication. If the computer and
printer are connected in the same network but they cannot be searched, the
communication might be blocked by firewall software. Please refer to the user
guide of firewall software to turn firewall off and then try to search the
printer again.
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· Inspect if the IP address assignment of printer is correct. You can inspect
IP address by printing the network setup information page of printer out. ·
Please refer to the following steps to check if printer and computer are in
the same network: 1) Select “Command prompt” as shown below. a. Windows 8/10
systemSelect “Search” button in the Start Menu and input “Command prompt”in
search barthen press the “Enter”button in the keyboard. b. Windows 7/Vista/XP
systemclick “Start” menu-“All procedures”-“Attachment”-“Command prompt “. 2)
Input ping and your printer IP address in popup window, and press “Enter”
button. For example: ping XXX.XXX.XXX.XXX(“XXX.XXX.XXX.XXX” is printer IP
address) 3) If RTT is indicated in the window, that is to say your printer and
computer are in the same network.If RTT is not indicated in the window, please
refer to Chapter 5 to re-configure the printer wireless network.
Note· Please refer to the user guide or consult the manufacturer for
information related to access point (wireless router).
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6. Mobile Print (for models with Wi-Fi function only)
6.1. “Pantum” APP
Pantum APP is a free application with mobile printing, scanning and faxing
functions, allowing you to print or fax photos, files, pages and scan photos
or files directly from mobile terminal. Your printer may not support all of
above mentioned functions, so please select relevant function of Pantum APP
for use according to your printer type. Please be sure the application has
been installed and connected to wireless network properly before use.
6.1.1. Operating systems supported
“Pantum App” is suitable for Android 5.1-10.0 and iOS 9.0-14.0 system
versions.
6.1.2. How to download Pantum APP
How to download it for Android mobile device: 1. You can download it from its
official website http://www.pantum.com > Service & support > Driver download >
Select printer model > Download and install. 2.You can use Google Play Store >
Apps > to search Pantum Mobile Printing > Download and install. How to
download it for iOS mobile device: Click the App Store icon > Search interface
input “PANTUM” or “Pantum print” in the search bar > Download and install on the interface of iOS device to download.
6.1.3. How to use this “Pantum” APP
6.1.3.1. For Android Devices 6.1.3.1.1. Preliminary preparations 1. A printer that has wireless network function. 2. Android mobile device. 6.1.3.1.2. Operation steps 1. Turn on printer power. 2. For an Android mobile device, tap the “PANTUM” icon on the main screen to enter the first interface of “PANTUM”. 3. Select the connection method according to your habit to connect the printer. 4. Select the function you want and then do relevant settings to meet your functional demands.
Note: · If failure of operation, please check if your Android mobile device has access to the wireless network into which your printer is connected. · If the Android device cannot detect any printer, please inspect if power of the printer is turned on and if the printer is turned on. · For more details, please refer to the mobile print user guide attached.
50
6.1.3.2. For iOS Devices
6.1.3.2.1. Preliminary preparations
1. A printer that has wireless network function. 2. iOS mobile device.
6.1.3.2.2. Operation steps
1. Turn on printer power. 2. For an iOS mobile device, tap the “PANTUM” icon
on the main screen to enter the first interface of “PANTUM”. 3. Select the
connection method according to your habit to connect the printer. 4. Select
the function you need and set it up to meet your function needs.
Note:
· If printing fails, please inspect if the iOS device is connected to the wireless network where the printer is connected to. · If the iOS mobile device did not detect any printer, check whether the printer is powered on and the printer is turned on. · For more details, please refer to the mobile print user guide attached.
6.2. Mopria mobile print
Mopria mobile print requires installing Mopria Print Service on the Android
device. You can print photos, emails, webpages and files.
6.2.1. The operating systems and applications which support Mopria mobile
printing
1.Mopria mobile printing is suitable for Android4.4 or higher version.
2.Mopria mobile printing is supported by applications, e.g. Microsoft Office
1.01(16.0.4201.1006) or higher version, Adobe Reader (V6.7.1) or higher
version. For more information about applications which support Mopria
printing, please visit: http://mopria.org/spotlight-wall
6.2.2. How to download Mopria Print Service
1. Download Mopria Print Service from Google Play and install it on the
Android device. 2. For Chinese users, please download the Mopria printing
service at http://cn.mopria.org for downloading and installing this APP.
6.2.3. Preliminary preparations
1. A printer that has wireless network function. 2. Android mobile device.
51
6.2.4. How to use Mopria mobile printing
Before printing, please set the Mopria print service as “ON”. 1.Tap the
“settings” of the Home Screen on Android mobile device, and select “print”.
2.Set the “Mopria print service” as “ON”. All other printing plug-ins should
be shut down when you use Mopria mobile printing function. The printing steps
may varied by applications, taking Adobe Reader as an example for explanation.
- Turn on printer power. 2.Connect the Android mobile device with wireless network of the printer (Please refer to Chapter 5 for how to connect). 3. Open the files you need to print with Adobe Reader on the Android device.
4. Click
.
5.Tap “print”.
6.Please make sure the Pantum printer is selected.
If you selected other printer (or failed to select any printer), please tap the pull-down menu of printer,
and select your Pantum printer.
7.Set printing parameters, e.g. print pages.
8.Tap “print”.
Note:
· If printing fails, please inspect if the Android device is connected to the wireless network where the printer is connected to. · If the Android device cannot detect any printer, please inspect if power of the printer is turned on and if the printer is turned on.
6.3. AirPrint mobile print
Only printers that support AirPrint function can realize AirPrint printing.
Please check if there is AirPrint mark on the packaging of the printer, in
order to identify if the printer supports AirPrint function.
6.3.1. Operating systems supported by AirPrint mobile print
Applicable to iOS 9.0 or higher versions.
6.3.2. Preliminary preparations
1. A printer that has wireless network function. 2. iOS device mobile
printing.
52
6.3.3. How to use AirPrint mobile printing
The printing steps may varied by applications, taking PDF as an example for
explanation. 1. Turn on printer power. 2. Connect the iOS mobile device with
wireless network of the printer (Please refer to Chapter 5 for how to
connect). 3. Open the files you need to print in the format of PDF on the iOS
device.
4. Click
.
5. Tap “print”.
6. Please make sure the Pantum printer is selected.
If you select other printers (or no printer), please click printer option and then select your Pantum
printer.
7. Set printing parameters such as number of copies to print.
8. Tap “print”.
Note:
· If printing fails, please inspect if the iOS device is connected to the wireless network where the printer is connected to. · If the iOS device cannot detect any printer, please inspect if power of the printer is turned on and if the printer is turned on.
53
7. Print
7.1. Print Function
The print function can be achieved through the settings of various properties
in the Printing Preferences, and some of the functions are as follows.
Functions
Diagram
Manual Duplex
Collate
Reverse Print
N-in-1 Poster Print (for Windows system only) Zoom Print
Custom Size
Note:· You can select the 2 x 2 Poster Print in N-in-1 to enable the poster
printing function. · You can open the Printing Preferences and click Help
button to view the specific function explanation. For information about how to
open the help document, see Section 7.2.
54
7.2. Opening Help Document
You can open the Printing Preferences and click Help button (for Windows
system only). The help document contains the user guide where you can find the
information on print settings.
55
7.3. Manual Duplex
1. The printer driver supports manual duplex. Note:·If the paper is thin, it
may wrinkle. · If the paper is curled, make it flat and put it back into the
manual feeder tray or automatic feeder tray. · If the manual duplex function
causes a paper jam, see Section 10.1 for handling it.
2. Ensure that certain amount of paper is loaded into the automatic feeder
tray before printing. Note: · For loading paper, see Section 2.2. · For the
type of media that can be printed with the automatic feeder tray, see Chapter
2.1. It is recommended to use the standard paper. · Some paper media are not
suitable for the duplex printing. Trying the duplex printing with it may
damage the printer. When Paper Type is Thick or Transparency, please do not
try Duplex Printing. If 2 x 2 Poster Print is checked in the Printing
Preferences dialog box, Manual Duplex will not be supported. · Paper will get
jammed or cannot be fed in when the automatic feeder tray is loaded with more
than 150 sheets.
3. Printing steps are as follows (for Windows system only) : a) Open the
document to be printed from the application (such as Notepad), and select
Print from the File menu
56
b) Select Pantum printer Click Preferences to set up for printing. c) Check
Manual Duplex in the Basic tab and click OK after completing the settings
57
d) Click Print.
Note:· It is recommended to raise the output tray to prevent the paper from
sliding out of it. If you choose not to raise the output tray, we recommend
that you immediately remove the printed paper output from the printer.
e) Send the print job after choosing Manual Duplex, then the following prompt
window will appear, telling you the next specific operations. Interfaces are
different depending on the models.
f) After turning over the paper according to the prompt, press Continue button
of the printer to go on printing the other side.
58
g) You can click Close button to close this prompt window, and it will not
appear until the next Manual Duplex job comes in.
7.4. Cancel Print Job
Press and hold the Cancel/Continue button on the control panel to cancel the
job you want to cancel during the printing process.
59
Control Panel
Control Panel Overview for P2500 Series
The printer control panel layout includes 2 buttons and 2 multi-colored LED
indicators as shown below. The diagram on the left shows the control panel of
the printer with USB+Wi-Fi interface, while the one on the right displays the
control panel of the printer with USB interface only:
Serial No. Name
1
Multi-colored LED1 indicator
2
Multi-colored LED2 indicator
3
Wi-Fi search button
4
Cancel/Continue button
5
Information button
8.1.1. Functions of Buttons on the Control Panel
8.1.1.1. Operation Function of Wi-Fi Search Button
If there is no Wi-Fi connection, short-press this button to launch Wi-Fi
connection and search Wi-Fi Hotspot AP; stop searching if it fails to find any
Access Point (AP) within 2 minutes. If there is no Wi-Fi connection, press and
hold this button to launch WPS connection, and meanwhile press the WPS button
on the wireless router within 2 minutes; stop WPS connection if Wi-Fi
connection cannot be established within 2 minutes. If there is Wi-Fi
connection while no Wi-Fi print job, press and hold this button to disconnect
Wi-Fi connection. If there is Wi-Fi connection and Wi-Fi print job, wait until
the job is completed and then press and hold this button to disconnect the Wi-
Fi connection. During Wi-Fi connection or WPS searching, you can long press it
to cancel the connection or searching.
60
8.1.1.2. Operation Function of Cancel/Continue Button If the printer is in
sleep mode, press or press and hold this button can wake it up. Press and hold
this button during printing can cancel the current print job. When the printer
is in ready mode, press and hold this button can print the test page. 8.1.1.3.
Operation Function of Information Button When the printer is in ready mode,
press and hold this button can print the test page.
8.1.2. Function of LED Indicators on the Control Panel
8.1.2.1. LED1 Status Indication The meanings of the status indication of LED1
are as follows:
Paper/Wi-Fi Serial No. Multi-colored
LED1 Status Indication
Status Description (For printers with USB+W-iFi interface)
Status Description (For printers with USB interface)
No Wi-Fi connection, no paper error, No Wi-Fi connection, no paper
1
sleep mode
error, sleep mode
LED1 off
LED1 off
Searching W-iFi, no indication of
2
paper error
N/A
LED1 with green light flashing slowly
Connecting Wi-Fi…, no indication of
3
paper error
N/A
LED1 with green light flashing quickly
Successful Wi-Fi connection, no
4
paper error
N/A
LED1 with green light staying on
5
Paper Jam Error
Paper Jam Error
LED1 with red light staying on
LED1 with red light staying on
Paper shortage in printing, or
Paper shortage in printing, or failed in
failed in feeding
6
feeding
LED1 with red light flashing
LED1 with red light flashing quickly
quickly
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8.1.2.2. LED2 Status Indication The meanings of the status indication of LED2 are as follows:
Serial No.
1 2 3 4 5 6 7 8
Data/Cartridge Multi-colored LED2 Status Indication
Status Description (For printers with USB+Wi-Fi interface and the ones with USB interface only)
Starting and warming up the printer, waking up and warming up the printer, and warming up the printer by opening and closing its cover. LED2 with green light flashing slowly
The printer is ready LED2 with green light staying on
Sleep LED2 with green light on and flashing slowly
Printing Multi-colored LED2 with green light flashing quickly
Alarming for toner low LED2 with orange light on and flashing quickly
Cartridge error (not installed, mismatch, expired) LED2 with orange light staying on
Serious printer error (heating roller abnormalities, laser motor abnormalities, communication error, opened cover, etc.) LED2 with red light staying on
A job is cancelled via the panel LED2 with light flashing quickly
62
8.1.2.3. Indication of LED1 and LED2 Combination Status
You can refer to the indicator combination list for information on the working status of the printer. Some of the LED1 and LED2 combined indications are as follows:
Status
Serial No.
Paper/Wi-Fi Data/Cartridge
(Multi-colored (Multi-colored
LED1)
LED2)
Status Description
1
Paper jam, the printer is ready
LED1 with red light staying on, LED2 off
Paper jam during printing 2
LED1 with red light staying on, multi-colored LED2 off
Paper jam, alarming for toner low
3
LED1 with red light staying on, LED2 off
Paper jam, cartridge error (not installed, mismatch,
4
expired)
LED1 with red light staying on, LED2 off
Paper jam, serious printer error (heating roller abnormalities, laser motor abnormalities, communication 5 error, opened cover, etc.) LED1 off, LED2 with red light staying on
Paper jam, a job is cancelled via the panel 6
LED1 off, LED2 with green light flashing quickly
Paper shortage in printing, or failed in feeding, only
7
showing paper errors
LED1 with red light flashing quickly, LED2 off
Paper shortage in printing, or failed in feeding, alarming
8
for toner low
LED1 with red light flashing quickly, LED2 off
Paper shortage in printing, or failed in feeding, cartridge
9
error (not installed, mismatch, expired)
LED1 off, LED2 with orange light staying on
Paper shortage in printing, or failed in feeding, and
meanwhile, serious printer error (heat roller abnormalities,
10
laser motor abnormalities, communication error, opened
cover, etc.)
LED1 off, LED2 with red light staying on
A job is being cancelled via the panel because of paper
11
shortage in printing or failure in feeding
LED1 with green light off, LED2 with green light flashing
quickly
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9. Routine Maintenance
9.1. Cleaning the Printer
Note:· Please use mild detergents.
Please clean the printer in accordance with the following steps: 1. Turn off the main power switch and unplug the power cord and USB cable.
P2200/P2500 Series
P2600 Series
2. Use a soft cloth to wipe the outside of the printer clean.
P2200/P2500 Series
P2600 Series
3. Open the upper cover and take out the laser toner cartridge.
P2200/P2500 Series
P2600 Series
64
Note:· When removing the laser toner cartridge, put the cartridge in a protective bag or wrap it with thick paper to avoid direct light damaging the photosensitive drum.
4. Clean the inside of the printer by using a dry and lint-free cloth to gently wipe the shaded area as shown in the figure below.
P2200/P2500 Series
P2600 Series
9.2. Maintenance of Laser Toner Cartridge
9.2.1. Use and Maintenance of Laser Toner Cartridge
For better print quality, please use the original Pantum laser toner
cartridge.
Note:when using the laser toner cartridge, please pay attention to the
following: · Unless used immediately, otherwise, do not remove the laser toner
cartridge from the package. Do not attempt to refill the laser toner cartridge
without authorization. Otherwise, the resulting damage is not included in the
printer warranty. · Please store the laser toner cartridge under a cool and
dry environment. · Toner inside the laser toner cartridge is combustible.
Please do not put the laser toner cartridge near any source of ignition, so as
to avoid causing a fire. · When removing or disassembling the laser toner
cartridge, please pay attention to the toner leakage problem. In case of the
toner leakage resulting in that the toner contacts with your skin or splashes
into your eyes and mouth, please immediately wash with clear water, and
consult a doctor immediately if you feel unwell. · When placing the laser
toner cartridge, please keep it away from the area reachable by children.
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9.2.2. Service Life of Laser Toner Cartridge
Service life of the laser toner cartridge depends on the amount of toner that
print jobs require. When the printer LED indicator shows the status in the
following figure, it indicates that the laser toner cartridge life has expired
and needs to be replaced.
9.2.3. Replace Laser Toner Cartridge
Note:before replacing the laser toner cartridge, please pay attention to the
following: · The laser toner cartridge surface may contain toner. Please
remove it carefully to avoid spilling. · Put the removed laser toner cartridge
on a piece of paper to avoid the toner from accidently spilling. · After
removing the protective cover, please immediately install the laser toner
cartridge into the printer, so as to avoid photosensitive drum damage caused
by exposing to too much direct sunlight or indoor light. · While installing
the laser toner cartridge, do not touch the surface of the photosensitive drum
so as not to scratch it.
Replacement steps are as follows: 1. Open the upper cover, and remove the empty laser toner cartridge along the guides.
P2200/P2500 Series
P2600 Series
66
2. Open the package of a new laser toner cartridge, hold the handle of the cartridge and gently shake around 5-6 times, so as to make the toner evenly distributed inside the cartridge.
P2200/P2500 Series
P2600 Series
3. Remove the protective cover, and put the laser toner cartridge into the printer along the guides
P2200/P2500 Series
P2600 Series
Note:· Check whether there is any seal on it before installing the laser toner cartridge into the printer; if there is any, please tear off the seal and then install the cartridge.
P2200/P2500 Series
P2600 Series
67
4. Close the upper cover tightly P2200/P2500 Series
P2600 Series
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10. Troubleshooting
Please read this section carefully. It can help you solve common trouble in
the printing process. If the problems appeared cannot be solved, please
contact Pantum Aftersales Service Center. Prior to handling common trouble,
first check that: · The power cord is connected correctly and the printer is
powered on. · All of the protective parts are removed. · The laser toner
cartridge is correctly installed. · The output bin is fully closed. · The
paper is correctly loaded into the tray. · The interface cable is correctly
connected between the printer and the computer. · The correct printer driver
is selected and installed properly. · The computer port is properly configured
and is connected to the proper printer port.
10.1. Clearing Jammed Paper
Note:· Remove the jammed paper in accordance with the following steps, close
the upper cover and tidy the paper in the tray, then the printer will
automatically resume printing. If the printer cannot automatically start
printing, please press the button on the control panel. · If the printer still
does not start printing, please check whether all the jammed paper inside the
printer are cleared. · If you cannot remove the jammed paper yourself, please
contact your local Pantum authorized repair center or send the printer to the
nearest Pantum authorized service center for repair.
10.1.1. Paper Jam in the Feed Port
If the output bin is open, please close it first. Gently pull the jammed paper
straight out.
P2200/P2500 Series
P2600 Series (automatic feeder tray and manual feeder tray)
If the paper does not move while being pulled, or there is no paper in this
area, please check the inside of the printer.
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10.1.2. Paper Jam inside the Printer
1. Open the upper cover.
P2200/P2500 Series
P2600 Series
2. Open the upper fuser guide to decrease the pressure of compression spring.
P2200/P2500 Series
P2600 Series
3. Pull the jammed paper out of the fuser unit. P2200/P2500 Series
P2600 Series
If no jammed paper is found, please go to the next step. 70
4. Remove the laser toner cartridge along the guides
P2200/P2500 Series
P2600 Series
5. Slowly pull the jammed paper out along the paper output orientation.
P2200/P2500 Series
P2600 Series
6. After removing the jammed paper, insert the laser toner cartridge into the printer along the guides until you hear a click assuring you that the cartridge is fully inserted.
P2200/P2500 Series
P2600 Series
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7. Put the paper in the tray neatly, and do not carry out the next print until the indicator resumes print-ready status.
P2200/P2500 Series
P2600 Series
10.2. Common Troubleshooting
10.2.1. Common Trouble
Trouble
Cause
Solution
Printer Problems
The printer does not work
The cable between the computer and the printer is not connected properly. Error in specifying the print port. The printer is offline, and Use Printer Offline is checked. The printer does not recover from an internal error, such as a paper jam, paper empty, etc.
Disconnect and then reconnect the printer cable. Check the printer settings to ensure that the print job is sent to the correct port. If the computer has more than one port, make sure that the printer is connected to the correct port. Make sure that the printer is in the normal online status.
Problems in toner cartridge
The toner cartridge chip can not be recognized
The toner cartridge chip is dirty. The contact spring or copper Please clean the surface of the toner cartridge chip. pillar of the toner cartridge chip Please clean the contact spring or the copper pillar. is dirty.
Problems in Handling Paper
Paper feed failure
The print media is loaded incorrectly. The print media is beyond the usage specification range. The feed roller is dirty.
Please correctly load the print media. If you use special print media for printing, please print with the manual feeder tray. Please use the print media within the specification range. Clean the feed roller.
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Paper Jam
There is too much paper in the tray. The print media is beyond the usage specification range. There is foreign matter in the feed channel. The feed roller is dirty. Internal parts failure.
Remove excess paper from the tray. If you print on special print media, please use the manual feeder tray. Make sure to use the paper that meets specifications. If you print on special print media, please use the manual feeder tray. Clean the feed channel. Clean the feed roller.
Print with multipage fed in
Excessive static electricity on the print media. The print media is damp and sticks together. Internal parts failure.
Separate the print media to eliminate some static electricity. It is suggested that you use the recommended print media. Separate the print media or use better and dry print media.
The vapor comes out around the paper discharge area
Vapor is not an abnormality in this case, but still you
The heat generated during the can use newly unpacked paper to avoid generation
toner fusing causes the paper to of vapor. Also, keep your paper from the damp.
vapor (This happens even more Power off the printer and unplug the power cord
often when you use dampened when there is a smell of burning. Then consult
paper under low ambient
Pantum support center. It may causes the fire or the
temperature)
electric shock if you continue to use the printer
under this situation.
Note: · If the problem persists, please contact the customer service center. See the Guarantees certificate for contact details.
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10.2.2. Image Defects
Trouble
Cause
Solution
The printout is whitish or light
· Toner is low.
· The print media does not meet
usage specification, such as the
media is damp or too rough. · The resolution in the print program is set too low.
· Please properly use the print media within the specification range. · Setup the print resolution in the program.
· The laser toner cartridge is
damaged.
Toner spots
· The laser toner cartridge is dirty or
leaks toner.
· The laser toner cartridge is damaged.
· Please use the print media within the
specification range.
· The print media that does not meet usage specification, such as the
· Clean the feed channel.
media is damp or too rough.
· The feed channel is dirty.
White spots
· The print media that does not meet
usage specification, such as the
media is damp or too rough.
· Please use the print media within the
· The feed channel is dirty.
specification range.
· The internal part of the laser toner · Clean the feed channel.
cartridge is damaged.
· Clean the reflective glass of the laser.
· The reflective glass of the laser
inside the printer is dirty.
Toner comes off
· The print media that does not meet
usage specification, such as the media is damp or too rough. · The inside of the printer is dirty. · The laser toner cartridge is damaged. · The internal part of the printer is
· Please use the print media within the specification range. If you use special print media, please print with the manual feeder tray. · Clean the inside of the printer.
damaged.
Black vertical stripes
· The laser toner cartridge is dirty. · The internal part of the laser toner cartridge is damaged. · The reflective glass of the laser inside the printer is dirty. · The feed channel is dirty.
· Clean the reflective glass of the laser at the back of the printer. · Clean the feed channel at the back of the printer.
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· The print media that does not meet
usage specification, such as the
media is damp or too rough.
· The laser toner cartridge is dirty. · Please use the print media within the
· The internal part of the laser toner specification range.
cartridge is damaged.
· Clean the feed channel inside the printer.
Black background · The feed channel is dirty. (gray background) · The transfer
voltage inside the
printer is abnormal.
Cyclical traces appear
· The laser toner cartridge is dirty. · The internal part of the laser toner cartridge is damaged. · The fuser component is damaged.
· Clean the laser toner cartridge or replace it with a new one. · Please contact Pantum Customer Service to repair and replace the fuser component.
Skewed pages Wrinkled paper
· The print media is loaded incorrectly. · The feed channel of the printer is dirty.
· Ensure correct loading of the print media. · Clean the feed channel inside the printer.
· The print media is loaded
incorrectly.
· The print media does not meet the · Ensure correct loading of the print media.
usage specification.
· Please use the print media within the
· The feed channel inside the printer specification range for printing.
is dirty.
· Clean the feed channel inside the printer.
· The fuser component of the printer
is damaged.
The back of the printout is dirty
· The laser toner cartridge is dirty. · The transfer roller inside the printer is dirty. · The transfer voltage inside the printer is abnormal.
· Clean the laser toner cartridge or replace it with a new one. · Clean the internal transfer components of the printer.
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Whole page dark
· The laser toner cartridge is installed incorrectly. · The internal part of the laser toner cartridge is damaged. · Abnormal charge inside the printer; the laser toner cartridge is not charged.
· Ensure to install the cartridge correctly.
The toner does not adhere to the paper
· The print media that does not meet
usage specification, such as the media is damp or too rough. · The inside of the printer is dirty. · The laser toner cartridge is damaged. · The internal part of the printer is
· Please use the print media within the specification range. If you use special print media, please print with the manual feeder tray. · Clean the inside of the printer.
damaged.
Horizontal stripes
· The laser toner cartridge is incorrectly installed. · The laser toner cartridge might be damaged. · The internal part of the printer is damaged.
· Ensure to install the cartridge correctly.
Note: · The faults above can be mitigated by cleaning or replacing the cartridge. If the problem persists, please contact the customer service center. See the Three Guarantees certificate for contact details.
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11. Product Specification
11.1. P2200/P2500 Series Specification
Note: · Specification values are slightly different for different models of
printers with different functions. These values are based on the initial data.
For more information about the latest specification, please visit:
http://www.pantum.com.
11.1.1. Specification Overview
Processor Memory
Power Supply Model:
Networked standby power consumption
Default automatic shutdown time
Communication interface
Operation environment Product Size (WDH)
Best print quality
Humidity range for operation
Weight (excluding the laser toner cartridge)
Control Panel
600MHz
64MB/128MB/256MB
220V Model: AC 220-240V, 50/60Hz, 3.0A 100V Model: AC 100-127V, 50/60Hz, 6.0A
110V Model: AC 110-127V, 50/60Hz, 6.0A (Note: For the power supply and voltage
that is suitable for this printer, please refer to the nameplate on the back
of the printer. Please strictly use the power supply for the printer according
to its specification.)
Wi-Fi3.0W; Non-Wi-Fi2.0W
10 hours
Hi-Speed USB 2.0; Wi-Fi 802.11b/g/n
10-32 °C
20 to 80% RH
about 337mm220mm178mm
about 4.0kg (excluding the attached laser toner cartridge)
LED
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11.1.2. Printing Specification
Print Speed
A4 Letter
First Page Print Time
Print Language
Maximum print size
20/22ppm 21/23ppm 7.8s GDI Legal (216mm*355.6mm)
Paper Input Capacity
Standard Tray 150 pieces (80g/m²)
Paper Output
Capacity
Print-side down 100 pieces (80g/m²)
Media Type
Plain paper, thin paper, thick paper, transparent film, card paper, label paper, envelope
Print Media Media size
A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive, Folio, Oficio, Statement, Japanese Postcard, Monarch Env, DL Env, C5 Env, C6 Env, No.10 Env, ZL, Big 16K, Big 32K, 16K, 32K, B6,Yougata4,Postcard,Younaga3,Nagagata3,Yougata2
Media weight 60~163g/m²
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11.2. P2600 Series Specification
Note:· Specification values are slightly different for different models of
printers with different functions. These values are based on the initial data.
For more information about the latest specification, please visit:
www.pantum.com
11.2.1. Specification Overview
Processor
600MHz
Memory
64MB/128MB
Power Supply
220V Model: AC 220-240V, 50/60Hz, 3.0A 100V Model: AC 100-127V, 50/60Hz, 6.0A 110V Model: AC 110-127V, 50/60Hz, 6.0A (Note: For the power supply and voltage that is suitable for this printer, please refer to the nameplate on the back of the printer. Please strictly use the power supply for the printer according to its specification.)
Communication interface
Hi-Speed USB 2.0; Wi-Fi 802.11b/g/n 100Base-Tx Ethernet;
Operation environment
Best print quality 10-32 °C Humidity range for 20%-80% RH operation
Product Size (WDH)
380261236mm
Weight (excluding the laser toner cartridge)
about 5.3kg (excluding the attached laser toner cartridge)
Control Panel
LED
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11.2.2. Printing Specification
Print Speed
A4 Letter
24ppm 25ppm
First Page Print Time
< 8.5s
Print Language
GDI
Maximum print size
Legal (216mm*355.6mm)
Paper Input Capacity
Standard Tray 150 pieces (80g/m²) Multipurpose Tray 1 piece (60~163g/m²)
Paper Output
Capacity
Print-side down 100 pieces (80g/m²)
Media Type
Plain paper, thin paper, thick paper, transparent film, card paper, label paper, envelope
Print Media
Media size
A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive, Folio, Oficio, Statement, Japanese Postcard, Monarch Env, DL Env, C5 Env, C6 Env, No.10 Env, ZL, Big 16K, Big 32K, 16K, 32K, B6,Yougata4,Postcard,Younaga3,Nagagata3,Yougata2
Media weight
60~163g/m²
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Supplier’s Declaration of Conformity 47 CFR § 2.1077 Compliance Information
Unique Identifier Trade Name: Pantum Model No.: P2****(suffix : A-Z, 0-9,
hyphen or blank) Responsible Party U.S. Contact Information Company Name:
PANTUM (USA) CO.,LTD Office address:13875 Ramona Ave.,Chino, CA 91710 TEL:
626-965-6662 FCC Compliance Statement This device complies with Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation.
USA Only
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1
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>