Paxton APN-1167 Binding and Configuring a PaxLock Pro User Guide
- October 30, 2023
- Paxton
Table of Contents
Binding and configuring a Pax Lock Pro
Net2
APN-1167
Overview
The Pax Lock Pro is a battery powered wireless access control unit. Often used
where cabling is expensive or impractical, the Pax Lock Pro can be installed
directly onto a door.
The Pax Lock Pro uses a Net2Air bridge to communicate with the Net2 system,
using Paxton proprietary wireless technology.
See also:
AN1096 – How to plan a Net2 wireless installation < http://paxton.info/975 >
Enrolling a Pax Lock Pro
To enroll a Pax Lock Pro, it must bind to a Net2Air bridge. Simply present a
user token that is in the database to the reader, and the Pax Lock will
transmit this data out to a Net2Air bridge.
If more than one bridge replies, the Pax Lock checks the signal strength and
selects the strongest bridge to communicate with. The Net2 PC then confirms
that the user card presented is in the database and if so will proceed to bind
the PaxLock to the system.
The Pax Lock LED will flash Green to confirm binding in progress. An
alternating Red/Green flash indicates a software update is in progress.
If the Pax Lock is repositioned or the environment changes, it will
automatically rebind to the bridge providing the strongest signal.
Configuring a Pax Lock Pro
Following the installation and binding of a Pax Lock Pro to the Net2 Software,
configuring the unit is extremely simple.
Double clicking on the specific door in the doors tab within Net2 will open up
the door configuration window. Here, a selection of changes can be made to the
door to configure the unit as appropriate.
Door name: Name the door.
Door open time: Set the door open time.
Unlock the Door during: Holds the door unlocked during this time zone.
Set to ‘At No Time’ for normal user operation.
Reader: Local settings for the reader.
Output: Configures the lock for timed release or toggle mode
Events: Shows the events for this control unit only.
Access Rights: List the time zone and each user who have access through
this door
Troubleshooting
| Problem | Recommendation |
|---|---|
| The firmware update keeps failing | Ideally you should have 3-4 bars of signal |
to ensure optimal performance. Should your Pax Lock Pro consistently report
less than this, look at re-locating the bridge.
The Pax Lock Pro is not detected in the Net2 software and/or wont bind to the
Net2 system| Check you have added the Net2Air bridge to the system via the
Net2 configuration utility. Also ensure you have bound the Pax Lock Pro to the
system by presenting a token to the Pax Lock Pro that has been added to the
Net2 database.
Remove the Pax Lock Pro from the door and take it closer to the Net2Air
bridge. If it then binds successfully you will need to relocate the bridge to
ensure the Pax Lock Pro has a better signal. If the Pax Lock Pro has been
previously bound to a different system, it will need to be reset. Follow the
reset procedure outlined in the instructions.
The Pax Lock Pro keeps going offline| If the Pax Lock Pro has low signal in
normal operation, moveable obstructions such as vehicles or people may be
causing it to go offline. The Net2Air bridge may need to be re-located to give
better signal strength. Adding an additional Net2 Air Bridge will increase the
wireless range.
The site uses a shared wireless network with heavy usage. At certain times of
the day the Net2 system is unable to communicate.| The Net2 wireless system
must be able to co-exist with an existing network. In most cases it can do so
without any changes required. Where there is limited bandwidth or very high
data usage it is recommended to use channels 1 and 6 for the WIFI network and
avoid channel 11. Contact Support for further assistance.
When I open the door, the latch isn’t fully retracting| The Pax Lock Pro
requires a lock case with a turning angle of 45° or less. If the handle is not
fully retracting it is likely the lock case does not meet this requirement and
will need replacing. Note: This information is not applicable to the
Pax Lock US
The Pax Lock Pro is clicking when a token is presented and not opening the
door| Check you have followed the guidelines on the rear of the template
included in the box. Contact Support for further assistance.
When I present a token the Pax Lock Pro is not responding| Ensure the token
you are presenting is a format supported by the Pax Lock Pro. Supported
formats are shown on the datasheet.
If the unit still fails to operate it could indicate the batteries need
replacing. Check the battery status in the Net2 software or change the
batteries for known charged ones.
I have added a new user but they are being denied access at the door| Check if
access denied events are being sent to Net2. If they are not, it would
indicate there is no connection established between the Pax Lock Pro and the
Net2Air bridge. Follow the recommendations to re-establish communications
above.