SEVERIN JG 3518 Yoghurt Maker User Manual

October 30, 2023
SEVERIN

SEVERIN JG 3518 Yoghurt Maker

Product Information

The product is available in two variants, ART.-NO. JG 3518 and ART.-NO. JG 3520. The user manual provides warranty information in various languages including German, English, French, Dutch, Italian, Danish, Swedish, Finnish, Portuguese, Polish and Greek. The product comes with a warranty that covers defects in the appliance at the time of transfer of risk.

Product Warranty Information

The warranty provided by the manufacturer covers defects in the appliance at the time of transfer of risk (receipt of the appliance). The warranty is valid for two years from the receipt of the appliance. The warranty only applies to newly bought appliances and does not cover refurbished equipment. The manufacturer will remedy the defect free of charge within a reasonable time or provide a new defect-free appliance at their discretion. The warranty does not cover any defects or faults caused by incorrect setup or installation, improper use, external influences, current and voltage fluctuations outside tolerance limits, non-observance of maintenance and cleaning work according to the instructions for use, use-conditioned or natural wear and tear. The warranty provider varies by country and can be found in the appendix to the warranty statement.

Product Usage Instructions

To assert your rights under this warranty, contact your dealer from whom you purchased the appliance. Provide them with your full name, address details, phone number or email address, and a brief description of the defect signs along with the date of purchase or delivery of the appliance. Alternatively, you can submit this information to the manufacturer’s customer service directly. The contact details for customer service can be found on the manufacturer’s website or in the appendix to the warranty statement.

Warranty

The buyer’s statutory rights with regard to defects shall apply if the appliance is defective. The buyer may exercise any of these rights free of charge. You shall assert these rights against your contract partner, i.e. the dealer from whom you purchased the appliance. The contractual arrangements between you and the dealer shall be observed. Your statutory rights with regard to defects are in no way restricted or affected by this warranty. We as the manufacturer have voluntarily and additionally taken on the warranty service.

This warranty shall apply as follows:

If the appliance is defective at the time of the transfer of risk (i.e. at the time of receipt of the appliance) within the meaning of the statutory provisions, we as the manufacturer will remedy the defect free of charge within a reasonable time, at our discretion, or provide you with a new defect- free appliance. This warranty is not a durability warranty.

This warranty is valid for the device with the article number stated on the front. This warranty applies to newly bought appliances only. The warranty shall not apply to equipment that has been used, repaired, altered or otherwise modified by a third party (also referred to as “refurbished” equipment).

You may only receive the warranty service if you assert your rights under this warranty within two years of receipt of the appliance (e.g. from the time you pick it up in a shop in case of a purchase in stationary retail and from the delivery date in case of shipment), as described in section 4 below. We will not assume any further voluntary obligations, such as the reimbursement of transport, installation and dismantling expenses. Our statutory obligations will remain unaffected.

The warranty does not cover any defects or faults caused by:

  • Incorrect setup or installation, e.g. non-observance of the applicable safety regulations or the written instructions for use, installation and assembly
  • Improper use, including improper operation or misuse
  • External influences, such as transport damage, damage caused by shock or impact, damage caused by the weather
  • Current and voltage fluctuations outside the tolerance limits
  • Non-observance of maintenance and cleaning work according to the instructions for use
  • Use-conditioned or natural wearand- tear, such as the decreasing charging capacity of rechargeable batteries, lamps or components that typically require regular replacement during the life cycle of the product

Guarantor: The warranty provider valid for your country can be found in the appendix to this warranty statement.

You can assert your rights under this warranty by contacting your contract partner, i.e. the dealer from whom you purchased the appliance, and providing them with the following information:

  • Your full name, address details and phone number or email address at which you can be reached,
  • Description of the defect of your appliance (a brief description of the defect signs is enough),
  • Date of purchase or, if different, date of delivery of the appliance.

Your dealer will then contact us and take care of everything else. Alternatively, you can submit the above Information to our customer service and contact them directly. You can find the contact details valid for your country in the appendix to this warranty statement or on our website www.severin.com.

Service Centres

Austria

  • Silva-Schneider Handelsgesellschaft GmbH
  • Karolingerstraße 1 5020 Salzburg
  • Tel.: +43 (0) 662 251 300
  • Fax:. +43 (0) 662 251 300-45
  • E-Mail: office@silva-schneider.at

Czech Republic

  • BVZ Commerce s.r.o.
  • Odbavovací centrum
  • Závodu míru 974/66a 360 17 Karlovy Vary
  • Tel.: +420 233 557 825
  • e-mail: servis@bvz.cz

Finland

  • AV-Komponentti Oy
  • Sinimäentie 8B (4th floor) 02630 Espoo
  • Tel.: +358 9 867 8020
  • Fax: +358 9 867 80250
  • Web: www.avkomponentti.fi

Iceland

  • Heimilistæki ehf
  • Sudurlandsbraut 26 IS-108 Reykjavik Iceland
  • Tel.: +354 5691520

Ireland

  • Bluestone Sales & Distribution Ltd
  • 26 Oaktree Business Park Trim Co., Meath
  • Tel.: 046 94 83100
  • Fax: 046 94 83663
  • Web: www.bluestone.ie

Italia

Indonesia

Jakarta

  • Komp. Glodok Plaza Blok F No. 9, Jl.
  • Pinangsia Raya, Jakarta Barat
  • 021 65911888 / 021 6592889

Kuwait

  • Mohammed Abdulrahman Al Bahar
  • Al Bahar Building P.O. Box 148 Safat 13002 Kuwait
  • Tel.: +965 4810855

Malta

  • Crosscraft Co Ltd
  • Valletta Road
  • Paola. PLA1511 Malta
  • Tel: +356 21805805
  • +356 79498432
  • E-Mail: clyde@crosscraft.com.mt

Nederland

  • Severin Nederland B.V.
  • Witteweg 60 1431 GZ Aalsmeer
  • Tel.: +31 297-347054
  • E-Mail: info.nl@severin.com

Norway

  • F&H of Scandinavia A/S
  • Trollåsveien 34 1414 Trollåsen
  • Tel.: +47 9244 8641
  • Fax: +47 6689 2070
  • E-Mail:  info@fh-as.no

Oman

  • A.A.K & Partners L.L.C.
  • P.O Box:-1650, Muttrah
  • Postal Code – 114
  • Sultanate of Oman
  • Tel.: +968 24834470
  • Fax.: +968 24835186
  • E-Mail: aakpllc@gmail.com

Singapore

United Kingdom

Vietnam

SEVERIN Elektrogeräte GmbH

www.severin.com

Model specifications are subject to change.

References

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