Mercedes-Benz WH 906 USA PRINT WH Sprinter Owner’s Manual

Sprinter
Maintenance Booklet

Thank you for choosing the new Sprinter
We hope you enjoy your Sprinter. Vehicle safety and operational reliability are two very important factors. To maintain them, regular maintenance services are necessary.
We continuously strive to improve our products and ask for your understanding that we reserve the right to make changes to the periodic maintenance work for our vehicles.
The information in this booklet is accurate at time of printing. At the time of your scheduled maintenance appointments with your authorized Sprinter dealer, the most current service information will be utilized for your vehicle’s age or mileage. Please check with your authorized Sprinter dealer for any changes to the periodic maintenance work required for your vehicle.

PLEASE NOTE

WE STRONGLY RECOMMEND THAT YOU HAVE YOUR VEHICLE SERVICED BY AN AUTHORIZED SPRINTER DEALER WHO IS FULLY EQUIPPED TO PROVIDE THIS SERVICE AND THAT GENUINE MERCEDES-BENZ PARTS BE USED.
EMISSION CONTROL COMPONENTS AND SYSTEMS CAN BE MAINTAINED, REPLACED, OR REPAIRED BY ANY AUTOMOBILE REPAIR WORKSHOP OR INDIVIDUAL USING CERTIFIED PARTS.
THE USE OF DEFECTIVE OR NON-EQUIVALENT PARTS CAN RESULT IN YOUR EMISSIONS PERFORMANCE WARRANTY CLAIM BEING DENIED.

Symbols

The following symbols are used in this Maintenance  Booklet:
WARNING
Warning notices draw your attention to hazards that may endanger your health or life, or the health or life of others.
! Highlights hazards that may result in damage to your vehicle.
  Helpful tips or other useful information.
Page
This symbol informs you where you can find further information on a topic.
This continuation symbol indicates that a warning or procedure is continued on the next page.
Vehicle sales/Vehicle warranty issuer/Spare parts sales organization
Daimler Vans USA, LLC
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Customer Assistance Center: 1-877-762-8267

 Protection of the environment

General
Vehicle data

|
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Model| Vehicle identification number (VIN)
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Date of the first registration| Paint and code
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License plate| License plate
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License plate| License plate
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License plate| License plate
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License plate| License plate

Protection of the environment
Natural resources form the basis of our existence on this planet. The objective is to use the natural resources which form the basis of our existence on this planet sparingly and in a manner which takes the requirements of both nature and humanity into account. Our declared policy is one of integrated environmental protection, starting at the root causes and encompassing in its management decisions all the consequences for the environment which could arise from production processes or the products themselves. You too can help protect the environment by operating your Sprinter in an environmentally responsible manner.
Fuel consumption and the wear of your engine, brakes and tires largely depend on the operating conditions and your individual driving style. To reduce fuel consumption and wear, note the following:

• avoid short trips.
• always ensure that the tire pressure is cor- rect.
• avoid frequent and abrupt acceleration.
• avoid carrying unnecessary weight.
• Rremove ski and roof racks once you no longer need them.
• Rdo not warm up the engine while the vehicle is stationary.
• Rshift gears in a timely manner so that each gear is used only up to 2 /3 of its maximum engine speed.
• Rmonitor the fuel consumption.

A regularly serviced vehicle will also help protect the environment. Comply with the maintenance intervals indicated by the ASSYST service interval display, as well as any other

Introduction

maintenance work that is described in this booklet.
We recommend that you have the maintenance service carried out by an authorized  Sprinter Dealer using genuine MercedesBenz parts.

MaintenanceBooklet
Introduction
Active Service System (ASSIST)
General notes
Your Sprinter is equipped with the Active Service System (ASSYST). The maintenance computer tracks distance driven and the time elapsed since your last service. The service is shown in the multifunction display in the instrument cluster. The multifunction display shows a message approximately one month before the maintenance service is due. It indicates when the next service is due in miles or days. The symbols or letters on the service displayshow the type of service that is due.

Always observe the service display in the instrument cluster. Have the specified service carried out within the remaining time period or the remaining distance.
Vehicles without Approved Emission Modification (AEM): Services are carried out in a series defined as A-B. The first oil service plus (Service A) is due after 15,000 miles. The first maintenance service (Service B) is due after 30,000 miles.
Vehicles with Approved Emission Modification (AEM): Services are carried out in a series defined as A-B.
The first oil service plus (Service A) is due at 20,000 miles or 2 years.
The first maintenance service (Service B) is due at 40,000 miles or 4 years.
****Please obtain the latest maintenance information from your local authorized Sprinter dealer.
Service due date display
Vehicles with steering wheel buttons
One of the following messages appears:

Vehicles without steering wheel buttons One of the following messages appears:

The remaining distance in miles (mi) or the remaining time in days (d) is shown.
Service due date has been exceeded A qualified specialist workshop, e.g. an authorized Sprinter Dealer resets the service display during the service appointment.
Vehicles with steering wheel buttons If the service due date has been exceeded,  one of the following messages will appear in the display: ****

A warning tone also sounds.
Vehicles without steering wheel buttons If the service due date has been exceeded, ten seconds after switching on the ignition the symbol flashes for the service. A  minus sign also appears in  front of the service  due date.

Service information
You can find a list with descriptions of the maintenance work in this booklet, starting from (Y page 9). Following every maintenance service, the authorized Sprinter dealer will reset the service interval display by confirming the maintenance work performed. The authorized Sprinter dealer performing the maintenance service will confirm the work has been carried out using the confirmation pages in this Maintenance Booklet (Y page 15). We continuously strive to improve our products and ask for your understanding that we reserve the right to make changes to the periodic maintenance work for our vehicles. The information in this booklet is accurate at time of printing. At the time of your scheduled maintenance appointments with your authorized Sprinter dealer, the most current service information will be utilized for your vehicle’s age or mileage. Please check with your authorized Sprinter dealer for any changes to the periodic maintenance work for your vehicle.
****If the ASSYST service interval display has been accidentally reset, have an authorized Sprinter dealer correct the setting. A reset should only be performed once the corresponding maintenance service has been carried out. Resetting the ASSYST service interval display without performing the corresponding maintenance service may result in engine damage and/or damage to other vehicle parts that are not covered by the New Vehicle Limited Warranty.

Tire rotation
Your vehicle’s tires are a critical component to overall vehicle performance and stability. The useful life of tires will vary and is proportional to tire type, speed rating, ambient conditions, tire loads, tire inflation pressure, road surfaces, and individual driving style. We therefore recommend regularly checking the tires for wear and correct tire pressure, and if the tire configuration allows – that the tires are rotated regularly.
Tires can only be rotated on vehicles with the same tire size on the front and rear axles. If your vehicle’s tire configuration allows for tire rotation, tire rotation should be performed in accordance with the recommended intervals, or sooner at the first signs of irregular (uneven) tread wear. Tire rotation recommendations will likely necessitate a tire rotation at least at every maintenance service.
Single tires at rear
If your vehicle is equipped with tires of the same size, tires can be rotated by following a front-to-rear rotation pattern that will maintain the intended rotation (spinning) direction of the tire (on unidirectional tires, an arrow on the sidewall indicates the intended rotation or spinning direction of the tire).
Dual tires at the rear
If your vehicle is equipped with tires of the same size, the tires on the front axle can be rotated with the inner tires on the rear axle in pairs so that the intended rotation (spinning) direction of the tires remains the same. If the tread pattern on the tires is not
unidirectional, the outer tires on the rear axle can be rotated from one side to the other.

Diagram showing tire rotation for single and dual tires This Maintenance Booklet contains a practical tire rotation confirmation page, which you can use to record the date and mileage for every tire rotation (Y page 12).
Arduous operating conditions
The maintenance intervals have been determined so that under normal operating conditions the vehicle should operate properly between maintenance services. Arduous operating conditions may require that the following parts be replaced at shorter intervals:
RINTERIOR FILTERS
(Examples: dust filter, recirculating air filter, activated charcoal filter or combination filter) are to be replaced as indicated by the maintenance computer. Under severe dust conditions, or if the climate control is operated frequently in air recirculation mode, the filters should be replaced more frequently than indicated by the maintenance computer.
RCOOLANT
The coolant (water/anticorrosion/antifreeze mixture) should be replaced at the specified maintenance intervals.
The coolant may need to be replaced more frequently if it is not maintained correctly and/or anticorrosion/antifreeze products other than those approved for your vehicle are being used. You can find coolant instructions under the “Coolant” section of the vehicle Operator’s Manual. Contact an authorized Sprinter Dealer for a list of anticorrosion/antifreeze products that are approved for your vehicle.
Wear parts
The maintenance computer recommends the inspection of certain wear parts, however, it cannot judge the condition of these wear parts. Only qualified aftersales technicians can determine if a wear part should be replaced.
Regular checks
In addition to the maintenance service, you should also perform regular checks on the following (e.g. weekly, when refueling, or before any long journey):

• Oil level – Depending on the vehicle equipment, check the oil level of the engine using either the oil dipstick or using the control system via the multifunction steering wheel/multifunction display. Refer to the
  Operator’s Manual for more information on measuring the engine oil level.

• Coolant level – The correct procedure for checking the coolant level is described in the Operator’s Manual.

• Brake fluid level – If the brake fluid has to be refilled, visit an authorized Sprinter Dealer and have the cause determined, e.g. leakage or worn brake pads.

• Windshield washer system – If the washer fluid level falls below 1/3 full, the warning lamp for the washer fluid level  lights up. Add washer fluid mixed with an approved windshield washer concentrate, test function and check wiper blades.

• Lighting system

• Tire condition and tire pressure – Check at least once a month. Refer to the “Tires and Wheels” section in the Operator’s Manual for guidelines and the correct procedure for checking the tire condition and tire pressure.

Notes on the warranty
An extensive and well-equipped network of authorized Sprinter Dealers is available to carry out maintenance work. Your authorized Sprinter Dealer can ensure that your vehicle is thoroughly serviced and repaired by professionals.
Please see the Service and Warranty Information  Booklet for detailed information on warranty terms and coverage.
Please follow the maintenance instructions in this Maintenance Booklet, even if  you allow a third party to use the vehicle and entrust them with care of the vehicle.
Only in this way will you be able to ensure that your warranty rights are not affected.  Service, replacement, or repair of the emission control devices and systems can be performed by any automotive repair establishment or individual using certified parts.
We strongly recommend that any maintenance work on your vehicle is carried out by your authorized Sprinter Dealer which is fully equipped to perform this service.
Please note that special instructions and special measuring devices are required for servicing the engines in order to comply with legal requirements concerning exhaust emissions.
Modifying or tampering with emissions components is not permissible. Your authorized Sprinter Dealer is familiar with the relevant regulations.

Exhaust system maintenance

Service records
Your authorized Sprinter Dealer will certify in this booklet the maintenance services that it has performed on your vehicle.
Other than the maintenance services described, the Maintenance Booklet does not record or reflect any repair work that may have been performed on your vehicle. Please keep those receipts with your vehicle records.
You can find information about the warranty in your Service and Warranty Information Booklet.
Your authorized Sprinter Dealer will gladly provide more information on the maintenance of your vehicle.
Parts/service products
We recommend using only genuine Mercedes-Benz parts for service and repair work, since these conform to our specifications. In addition, use only fuels, lubricants and corrosion inhibitors/antifreeze agents that correspond to the factory specifications.
Please see your authorized Sprinter Dealer for more information on this subject.
Exhaust system maintenance
Warning: exhaust gas aftertreatment system – diesel engines
Your Sprinter is equipped with emission controldevices to comply with current diesel exhaust emission regulations in countries where the vehicle is certified for sale. Follow our recommended maintenance instructions in order to ensure the proper operating state of your vehicle.
Note the following:
a) Diesel engines require diesel fuel with extremely low sulfur content for road vehicles (maximum 15 ppm sulfur), in compliance with ASTM D975 standard. Failure to use ultra low sulfur highway diesel fuel (ULSD) can severely damage the vehicle’s exhaust gas aftertreatment system.
b) We approve the use of B5 (standard ULSD, which may contain up to 5% bio- diesel) for all BlueEFFICIENCY ® diesel engines.
Diesel fuels that contain a higher proportion of bio-diesel, e.g. B20 or pure bio-diesel fuel, can severely damage the engine and fuel system and are not permitted.
Contact your Service Center for more information. If the B5 bio-diesel blend is not clearly labeled to indicate that it meets the ULSD standard, it should not be used. The New Vehicle Limited Warranty does not cover damage caused by the use fuels that do not
meet our approved fuel standards.
c) The prescribed engine maintenance work must be carried out fully and at the required intervals.
d) The exhaust gas aftertreatment system operation must not be modified in any way. Alterations are not permissible by law. Alterations can also damage the catalytic converter and result in increased fuel consumption and impaired engine running conditions. If
the “CHECK ENGINE” indicator lamp lights up in the instrument cluster when the engine is running, this indicates that there may be a malfunction in the engine control system or in the exhaust gas aftertreatment system. We recommend having the malfunction
checked as soon as possible.
BlueEFFICIENCY ® exhaust gas aftertreatment using DEF BlueEFFICIENCY ® BlueEFFICIENCYexhaust gas aftertreatment  requires a reducing agent (DEF) in order to function properly. Maintaining the level  and condition of the DEF is part of the regular
maintenance service work. DEF is a non-flammable, non-toxic, colorless and odorless, water-soluble liquid.

Maintenance service

! Only use DEF according to ISO 22241. Do not add special additives to DEF or dilute it with water. This can damage the BlueEFFICIENCY ® exhaust gas aftertreatment.
Description of maintenance work for the exhaust system
The composition of exhaust emissions is influenced not only by the exhaust gas aftertreatment system, but also by various engine parts and their settings.
Maintenance of the exhaust system must therefore include these engine parts. Some maintenance jobs are actually only tests.
They are important, however, because they allow early detection of discrepancies which can later lead to increased exhaust emissions.
It is generally less costly to adjust deviations of this sort immediately than to wait until they incur high repair costs. The maintenance intervals have been determined so that the vehicle, under normal operating conditions, should operate properly between
maintenance services.
Changing the engine oil and filter
Change the engine oil and oil filter every 15,000 miles. If oil consumption should increase, determine the cause and take necessary corrective steps. Do not reset the service interval display if the oil level is filled up or the oil is changed at times other than the
recommended intervals.
Replacing the air filter
In normal dust conditions, replace the air filter every 45,000 miles. Clean the air filter cap and housing before removing the air filter.
Replacing the fuel filter
Replace the fuel filter every 30,000 miles
Checking the diesel particle filter
The saturation level of the diesel particle filter must first be checked at 90,000 miles.
If the saturation level is still below the threshold value at 90,000 miles, the saturation level of the diesel particle filter must be checked again at each subsequent oil service plus/ maintenance service.
If the level of the diesel particle filter is above the limit value, the diesel particle filter should be replaced.
Once the new diesel particle filter has been installed, the checking cycle starts again after 90,000 miles.
Checking and adding DEF
Check and add DEF every 15,000 miles.
Maintenance service
Vehicle maintenance work (including exhaust system maintenance)
****The maintenance services should be carried out at the specified mileage or after the specified number of years (whichever comes first).
You can find detailed descriptions of the maintenance services here (Y page 9). You can find a description of the scope of maintenance for the exhaust system here (Y page 8).

Description of maintenance work
Oil service plus/maintenance service

| Oil service
plus| Maintenance
service|
---|---|---|---
Check by service advisor| | |
Check vehicle for corrosion, accident and paint dam- age| •| •|
Brake test| •| •|
Oil service| | |
Engine: oil and filter change| •| •|
Lubrication work| | |
Lubricating the trailer hitch| | •|
Lubricate the hinges on the rear door| | •|
Maintenance| | |
Check function and condition| | |
Indicators, indicator lamps| | •|
Headlamps, exterior lighting| | •|
Windshield wipers, rear windshield wiper, windshield washer system, headlamp cleaning system| | •|
Front and rear seat belts, seat belt buckles, seat belt buckle extensions| •| •|
Integrity test and condition check Observe line routing and chafing.
If there is fluid loss, determine the cause and remedy it| | |
All assemblies: engine, transmission, transfer case, axles, steering, power steering pump, brakes| •| •|
All lines, hoses and sensor cables| •| •|
All reservoirs, shock absorbers, front axle joints, cov- ers, sleeves, dust caps| •| •|
Supplementary rubber springs| •| •|
Steering mechanism: tie rod, steering lever, rubber sleeves, dust caps| •| •|
| |
Check fluid level and correct
If there is fluid loss, determine the cause and remedy it (separate invoice)
Engine cooling system: corrosion inhibitor/anti- freeze| | •
Hydraulic brake system| •| •
Power steering| | •
Auxiliary battery in the engine compartment| | •
Windshield washer system| | •
DEF reservoir| •| •
Engine| |
Replace fuel filter with water separator| | •
Check poly-V-belt for signs of wear and damage| •| •
Chassis and body| |
Replace the dust filter for the heating/ventilation or the activate charcoal/combination filter for the air-conditioning system (after 2 years at the latest, observe the installation date)| | •
Replace the dust filter for rear compartment air con- ditioning (after 2 years at the latest, observe installation date)| | •
Test trailer hitch: check function, play and attach- ment| | •
Sliding door: check water drain bores| | •
Road wheels, brakes| |
Check and correct tire pressures, including spare wheel| •| •
Tire sealant: check expiration date, replace (separate invoice)| | •
Check thickness of the brake pads and condition of the brake discs. Vehicles with twin tires and super-wide tires: rear wheels must be removed and remounted (separate invoice)| | •
Parking brake: check lever travel| | •
Service indicator| |
Reset the maintenance computer| •| •

Additional work
****If the Approved Emission Modification (AEM) Campaign has been performed, please obtain the latest maintenance information from your local authorized Sprinter dealer.

Once as part of the first Service A
Retighten nuts and bolts
Rear axle: retighten u-bolts
Every third engine oil change
Replace air filter element (at least every 4 years, observe installation date!)
Every fourth engine oil change
Automatic transmission: oil and filter change
Replace the poly-V-belt
For the first time at 90,000 miles
Check saturation level of the diesel particle filter (observe installation date!)
Every 2 years (J2)
Hydraulic brake system: renew brake fluid
Every sixth maintenance Service B/every 10 years (J10)
Rear axle: oil change
Every sixth maintenance Service B/every 15 years (J15)
Renew coolant (observe coolant mixture ratio)

Confirmation

Confirmation
Tire rotation
For information about tire rotation, see (Y page 5).

Delivery inspection
Delivery inspection
Carried out according to factory specifications
Mileage…………………..
Location……………………….
Date…………………………………..
Signature………………………………….Signature/stamp from an authorized Sprinter Dealer
Maintenance service
Date…………………….Service A

Mileage……………………………..Service B
Repair order no…………………………………..
Work in addition to the maintenance service

Oil change
Engine
Viscosity
Sheet No.
Automatic transmission
Sheet No.
Rear axle
Sheet No.
Replaced:
Air filter element
Fuel filter with water separator
Dust filter: heating/ventilation
Coolant
Brake fluid
DEF
Diesel particle filter
Diesel particulate filter checked
Diesel particulate filter replaced

Publication details
Internet
Further information on Mercedes-Benz
vehicles can be obtained on the Internet at
https://www.mercedes-benz.com
https://www.mbvans.com (USA only)
https://www.mbusa.com (USA only)
https://www.mercedes-benz.ca (Canada only) Editorial office Documentation team
Should you have any questions or suggestions regarding this Maintenance
Booklet, you can reach the technical documentation team at the address listed on the inside cover page. © Daimler Vans USA, LLC
Not to be reprinted, translated or otherwise
reproduced, in whole or in part, without written permission.
Vehicle dealers
Daimler Vans USA, LLC
One Mercedes-Benz Drive
Sandy Springs, GA 30328
https://www.mbvans.com
Customer Assistance Center: 1-877-762-8267
Daimler Vans USA, LLC is a Daimler AG enterprise.
As at 28.10.2021
Order no. T906 0015 13 Part no. 906 584 53 14 Edition MY 2014 E2

References

• Luxury Cars - Sedans, SUVs, Coupes & Wagons | Mercedes-Benz USA
• Luxury Cars - Sedans, SUVs, Coupes & Wagons | Mercedes-Benz Canada
• Mercedes-Benz Brand Experience
• Luxury Cars - Sedans, SUVs, Coupes & Wagons | Mercedes-Benz USA
• Home Page | Mercedes-Benz Vans
• Luxury Cars - Sedans, SUVs, Coupes & Wagons | Mercedes-Benz Canada
• Mercedes-Benz Brand Experience

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