Segway-Ninebot Max G2 E Ninebot KickScooter User Manual

: June 10, 2024
: Segway-Ninebot

Table of Contents

Segway-Ninebot Max G2 E Ninebot KickScooter
Product Information
Product Usage Instructions
Diagram
Dashboard & Power Button
Specifications
Certifications
Common Failures
Wiring Diagram
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Segway-Ninebot Max G2 E Ninebot KickScooter

Product Information

The Ninebot KickScooter is an electric scooter designed for personal transportation. The manufacturer reserves the right to make changes to the product and release firmware updates at any time. The product manual can be updated through the Segway-Ninebot app or by visiting www.segway.com. The scooter has a dashboard with a power button, speedometer, battery level indicator, and mode indicator. It also has a front headlight, rear tail light, and brake light. The scooter has three speed modes: ECO, D (Standard), and S (Sport), with maximum speeds ranging from 15 km/h (9.3 mph) to 25 km/h (15.5 mph). The maximum weight capacity is 120 kg (265 lbs), and the maximum slope it can traverse is approximately 22%.

Product Usage Instructions

Download and install the Segway-Ninebot app.
Activate your KickScooter through the app and obtain the latest updates and safety instructions.
Ensure that the battery is charged before usage. The battery level indicator displays the total battery level in five bars, and the first bar turns red when the battery power is low.
To turn on the scooter, press the power button on the dashboard.
The headlight and tail light are always on and cannot be turned off.
Select the desired speed mode by pressing the mode button on the dashboard. ECO mode has a maximum speed of 15 km/h (9.3 mph), D (Standard) mode has a maximum speed of 20 km/h (12.4 mph), and S (Sport) mode has a maximum speed of 25 km/h (15.5 mph).
Use the brake lever on the handlebar to slow down or stop the scooter.
Use the direction indicator switch on the handlebar to signal your intended direction.
Use the horn button on the handlebar to alert others of your presence.
Ensure that the footboard buckle is securely fastened before usage.
When not in use, fold the scooter using the quick-release lever and store it in a safe location.

Product Manual FR Manuel du Produit DE Produkt-Handbuch IT Manuale del prodotto ES Manual del producto PL Instrukcja produktu NL Product Handleiding PT Manual do produto

Diagram

Segway-Ninebot-Max-G2-E-Ninebot-KickScooter-1

Dashboard & Power Button

Segway-Ninebot-Max-G2-E-Ninebot-KickScooter-2

Power Button: Press the button to power on; press and hold the button for 3 seconds to power off. When the KickScooter is on, press the button to turn on/off the headlight and the tail light; and press twice to switch between the speed modes.
Speedometer: It displays the current speed of the scooter, as well as error codes.
Direction Indicator: When turning left or right, press the “º” (left) or “¹” (right) switch on the direction indicator switch. Then the direction indicator will flash regularly which can be turned off by pressing the corresponding switch again.
Walk Mode: Max. speed is 5 km/h (3.1 mph).
The headlight and tail light are always on and can’t be turned off.
How to enable in the Segway-Ninebot app: Settings > Walk Mode.
Speed Mode: There are three modes available. The top speed is as follows:
Mode Model Max G2 E| Max G2 D
---|---
ECO (Energy-saving mode)| 15 km/h (9.3 mph)| 15 km/h (9.3 mph)
D (Standard mode)| 20 km/h (12.4 mph)| 20 km/h (12.4 mph)
S (Sport mode)| 25 km/h (15.5 mph)| 20 km/h (12.4 mph)
Bluetooth: It indicates that the scooter has been successfully connected to the mobile device.
Battery Level: The total battery level equals 5 bars. * The battery power is very low when the first battery bar is red. Please charge your KickScooter immediately.

Specifications

	Item	Parameter

Product

Rider

| Max. Payload| 120 kg (265 lbs)
Recommended Age| 16–55 years old
Required Height| 120-200 cm (3’11″–6’6″)

Machine

Battery

Charger

Theoretical Range: Tested while riding with a full battery, 75 kg (165 lbs) load, 25°C (77°F), at the speed of 16 km/h (9.9 mph) on average on pavement.
Typical Range: Tested while riding with a full battery, 75 kg (165 lbs) load, 25°C (77°F), at the max.speed on pavement. * Some of the factors that affect range include speed, load, number of starts and stops, ambient temperature, etc.

Certifications

The battery complies with UN 38.3.

European Union Compliance Statement Important WEEE information

This symbol on the product or on its packaging indicates that used electrical and electronic products should not be mixed with unsorted municipal waste. For proper treatment, it is your responsibility to dispose of your waste equipment by arranging to return it to designated collection points. Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. Please contact your local authority for further details of your nearest designated collection point.

Battery recycling information for Users

This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted municipal waste. Your participation is an important part of the effort to minimize the impact of batteries and accumulators on the environment and on human health. For proper recycling you can return this product or the batteries or accumulators it contains to your supplier or to a designated collection point. Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. there are separate collection systems for used batteries and accumulators. Please, dispose of batteries and accumulators correctly at your local community waste collection/recycling center.

Radio Equipment Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU.

Restriction of the use of certain hazardous substances (RoHS) Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on) meets the requirements of RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2.0”).

Machinery Directive Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Machinery Directive 2006/42/EC.

EU Authorised Representative: Segway-Ninebot Europe Dynamostraat 7, 1014 BN Amsterdam, The Netherlands. Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: 051501E, 051501D comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EUthe machinery directive 2006/42/EC, and the RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863. The declaration of conformity can be viewed at the following address: https://eu- en.segway.com/instruction-manuals

UK Compliance Statement
Radio Equipment Regulations 2017 Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of Radio Equipment Regulations 2017.

The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012
Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on) meets the requirements of The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012.

Supply of Machinery (Safety) Regulations 2008
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of The Safety of Supply of Machinery (Safety) Regulations 2008.

UK Authorised Representative UKCA Experts Ltd. Dept 302, 43 Owston Road Carcroft, Doncaster, DN6 8DA, United Kingdom
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: 051501E complies with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017Supply of Machinery (Safety) Regulations 2008 and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012. The declaration of conformity can be viewed at the following address: www.segway.com

Bluetooth

| Frequency Band(s)| 2.4000-2.4835GHz
---|---|---
Max. RF Power| 20mW

Use of the Works with Apple badge means that a product has been designed to work specifically with the technology identified in the badge and has been certified by the product manufacturer to meet Apple Find My network product specifications and requirements. Apple is not responsible for the operation of this device or use of this product or its compliance with safety and regulatory standards.

Recommended Maintenance Schedule
To ensure safe riding, day to day care and regular maintenance are essential. You, the owner, have control and knowledge of how often you use your scooter, how hard you use it and where you use it. It is the owner’s responsibility to perform regular checks and bring your scooter to authorized service center for inspection and service. Please refer to the maintenance schedule below.

Note: This maintenance schedule charges a service fee.

Item

|

Component

|

Maintenance Method

|

Every 3 months

| Every 6 months or every 500

km (310 miles)

| Every 1 year or every 1000

km (621

miles)

|

Every 3 years or

every 10,000

km (6,214

miles)

---|---|---|---|---|---|---

Mainframe maintenance

| Mainframe parts| Use a soft, wet cloth to wipe the mainframe clean.| √| √| √| √
Tire pressure| Inflate tires to 42-48 psi| √| √| √| √
Tire wear| Check if the tires are cracked, deformed, or significantly worn.| | √| √| √

Screws on the stem top

| Tighten the screws fixed with the handlebar and the stem. The suggested torque is 5.5±0.5 N·m.|

√

|

√

|

√

|

√

Tighten the screw on the throttle. The suggested torque is 0.9±0.06 N·m. Tighten the screws on the brake lever. The suggested torque is 6±1 N·m.

Tighten the screws on the stem top. The

suggested torque is 8.5±0.5 N·m.

| |

√

|

√

|

√

Screws on the folding mechanism

| Tighten the fixing screws of the folding handle and the front fork,

Two lateral screws at the side, the recommended torque is 15 ± 1N · m

Fold and unfold, the upper vertical screw, the recommended torque is 15 ± 1N · m Fold the connecting rod, and fasten the connecting rod screws when rocking on the bike. The folding is smooth without shaking.

| |

√

|

√

|

√

Function inspection

|

Hub motor

| To accelerate and decelerate, check if the hub motor is stalled or has abnormal sounds.| | |

√

|

√

---|---|---|---|---|---|---
Front wheel maintenance| Check if the front wheel is stalled or gets shaky, or the axis shaft is unbalanced.| | | √| √

Brake adjustment

| If the brake is too tight/loose, use the 4 mm Allen key to loosen the screw on the caliper. Then slightly adjust the brake line (decrease/increase the exposed length), and tighten the screw again.

Test standard: the riding speed is 20 km/h (12.4 mph), and the braking distance is within 6m

| |

√

|

√

|

√

Drum brake

| Front wheel can rotate normally without abnormal sound. Front wheel can be braked after squeezing the brake lever.| |

√

|

√

|

√

Taillight

| Squeeze the brake lever, the tail light works normally.| |

√

|

√

|

√

Headlight

| Check the headlight and see if it lights brightly.| |

√

|

√

|

√

Direction indicators

| Toggle the direction indicator button to the left/right respectively, check if the direction indicators on the left/right side flash normally.| |

√

|

√

|

√

Dashboard

| Power on the scooter, the dashboard works properly.| |

√

|

√

|

√

Horn

| Press the horn button and the sound is loud.| | √| √| √

Throttle

| Press and hold the throttle then release it, checking for acceleration and deceleration.

Note: Release it, check if the throttle will back to the position.

| |

√

|

√

|

√

Function inspection

|

Fault detection

| After connecting with the Segway-Ninebot app:

Update the firmware to the latest version.
Check if the notification of the corresponding error code and

possible causes will prompt when the scooter detects an error

| |

√

|

√

|

√

---|---|---|---|---|---|---

Charging

| Charge the scooter:

Check if the current battery power displays on the dashboard.
Check the LED indicator on the battery charger.

Charging: red, Fully charged: green.

| |

√

|

√

|

√

Control buttons| Press or toggle the button 3 times without failure.| | √| √| √

Turning

| Test with left turns and right turns (the steering angle is 60). No resistance or lag when turning.| | |

√

|

√

Important parts

|

Battery assembly

| The battery need to be replaced when it is charged and discharged for 500 times or the total mileage is more than 10,000 km (6,213 miles).

Note: It is recommended to charge once every 60 days for long-term storage.

| | | |

√

Controller|

After 3 years’ or 10,000 km’s (6,214 miles’) riding, the abnormal parts of the kickscooter have to be repleced immediately.

Hub motor

Functional parts

| Rear wheel assembly
Throttle & Brake lever
Front fork assembly
Folding mechanism
Drumbrake
Dashboard Cover

Trademark
Ninebot is the trademark of Ninebot (Beijing) Tech Co., Ltd; Segway and the Rider Design are the registered trademarks of Segway Inc., App Store, Apple Logo, Apple, Apple Find My, Apple Watch, Find My, iPhone, iPad, iPadOS, Mac, macOS and watchOS are trademarks of Apple Inc. IOS is a trademark of Cisco and is used under license. Android, Google Play and the Google Play logo are trademarks of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Segway- Ninebot is under license. Other trademarks and trade names are those of their respective owners. The KickScooter is covered by relevant patents. For patent information, go to http://www.segway.com

We have attempted to include descriptions and instructions for all the functions of the KickScooter at the time of printing. However, due to constant improvement of product features and changes of design, your KickScooter may difer slightly from the one shown in this document. Scan the QR code or visit the Apple App Store (iOS) or the Google Play Store (Android) to download and install the App.

Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and functionality of the KickScooter product and documentation without prior notice. © 2023 Ninebot (Beijing) Tech Co. Ltd. All rights reserved.

The Segway-Ninebot App can support KickScooter with built-in Bluetooth)

Common Failures

Error code	Possible causes	Solution
10	Bluetooth communication failure	Check the connection of dashboard

communication wire and control cable, or contact after-sales service or an authorized dealer.
11| Abnormal 1A phase current sampling of motor| Please contact after-sales service or an authorized dealer.
12| Abnormal 1B phase current sampling of motor| Please contact after-sales service or an authorized dealer.
13| Abnormal 1C phase current sampling of motor| Please contact after-sales service or an authorized dealer.
14| Abnormal throttle hall sampling| Check whether the throttle is pressed when powered on, or contact after-sales service or an authorized dealer.
15| Abnormal brake hall sampling| Check whether the brake lever is squeezed when powered on, or contact after-sales service or an authorized dealer.
18| Abnormal motor hall signal| Check whether the hall socket is loose, or contact after-sales service or an authorized dealer.

21

|

Battery communication failure

| Check whether the wire connected with the battery communication wire and controller is loose, or contact after-sales service or

an authorized dealer.

23| Default battery SN| Please contact after-sales service or an authorized dealer.
24| Abnormal default voltage| Check whether the connection wire of battery to controller is loose, or contact after-sales service or an authorized dealer.
26| Abnormal data writing/reading| Please contact after-sales service or an authorized dealer.
31| Incorrect FLASH operation| Please contact after-sales service or an authorized dealer.
35| Default KickScootery SN| Check whether KickScooter still keeps default SN.
39| Abnormal battery temperature| Check the working environment of battery, or contact after-sales service or an authorized dealer.
40| Abnormal controller NTC| Overheated controller, or contact after-sales service or an authorized dealer.
41| Abnormal motor NTC| Please contact after-sales service or an authorized dealer.
45| Abnormal mother wire current sampling| Please contact after-sales service or an authorized dealer.

Wiring Diagram

Segway-Ninebot-Max-G2-E-Ninebot-KickScooter-5

The manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at any time. Visit www.segway.com or check the Segway-Ninebot app to download the latest user materials. You must install the app,
activate your KickScooter, and obtain the latest updates and safety instructions.

www.segway.com