Motion XCITE Class 3 Mobility Scooter User Manual
- June 28, 2024
- MOTION
Table of Contents
XCITE Class 3 Mobility Scooter
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Product Information
Specifications
-
Flip-up armrests
-
Controls: Tiller adjustment lever, Throttle lever,
Key/ignition -
Wing mirrors
-
Folding backrest
-
Seat slide & rotation handles
-
Indicators
-
Basket
-
Front Light
-
Emergency brake
-
Hazard lights
-
Battery display indicator
-
High/low speed switch
Product Usage Instructions
Mounting & Dismounting Safely
To safely mount and dismount your device:
-
Ensure the device is turned off.
-
Engage motor locks to prevent unexpected movement.
-
Transfer onto the seat surface as far back as possible.
-
Work with a healthcare professional to determine the best
transfer method for your needs. -
Have assistance until you are confident in transferring safely
on your own.
Driving Safely
When driving your device, always:
- Be aware of your surroundings.
- Follow traffic rules and regulations.
- Maintain a safe speed appropriate for the environment.
Safe Transportation
When transporting your device:
-
Secure the device properly to prevent shifting during
transit. -
Use appropriate vehicle tie-downs or restraints if
necessary.
Battery Charging & Care
Follow the manufacturer’s instructions for charging the battery
and ensure proper care to prolong battery life.
Controls Turning On & Off
To turn on the device, insert the key into the ignition. To turn
it off, remove the key. Adjust speed using the speed knob and
switch between pavement and road modes as needed. Sound the horn
and operate lights and indicators from the tiller.
Seatbelt Fitting & Adjustment
This model does not come with a standard seat belt. Adjust the
plastic belt adjuster for a comfortable fit.
Tiller Adjustment
To adjust the tiller, use the tiller adjustment lever to set it
to your desired position.
Freewheel Mode
Engage or disengage the electromagnetic brake by adjusting the
rear red lever for drive or freewheel mode.
Maintenance
Perform daily checks, cleaning, and maintenance tasks
recommended by an approved company. Service the device at least
once every 12 months.
FAQ
Q: How often should I service my device?
A: It is recommended to service your device at least once every
12 months to ensure optimal performance and safety.
Q: Can I add a seat belt to this model?
A: This model does not come with a standard seat belt, but you
can adjust the plastic belt adjuster for a secure fit.
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User Manual
1. Introduction Thank you and congratulations on purchasing your new Motion Healthcare Xcite Class 3 Mobility Scooter. Your new device is designed to provide transportation indoors and outdoors for a person whose ability to walk is impaired, but who in terms of eyesight, dexterity and cognitive ability are able to safely operate the device. We pride ourselves on providing safe, comfortable and high quality products and our goal is to ensure your complete satisfaction, we sincerely hope we achieve that and you enjoy your Motion Healthcare device. Please read and observe all warnings and instructions provided in this user manual before you operate the various functions of your device and please retain this user manual for future reference. If you have any questions, please contact the company you purchased from.
2. Getting to know your scooter Flip-up armrests Controls
Wing mirrors
Folding backrest Seat slide & rotation
handles
Indicators Basket
Front Light
Emergency brake
Hazard lights
Front light
Battery display indicator
Hazard lights
Indicators
High/low speed switch
Speed adjustment
knob
Tiller adjustment lever
Wing mirrors
Indicators Horn Throttle lever Key/ignition
3. Important safety information Before you operate your device, please read
and understand all of the information provided for your safety. As with
operating any vehicle, only drive with full alertness to ensure safety. Please
observe the warnings below to avoid any damage or injury resulting from
improper use of your device. You are responsible for taking proper safety
measures and we will not be held liable for personal injury and/ or product
damage resulting from improper use of the device. · Please consult your doctor
routinely to ensure there are no health or physical conditions that may limit
or impair your ability to safely operate your device. · Consult your doctor if
you are taking prescription or over-the-counter medications to see if any side
effects may limit or impair your ability to safely operate your device.
· Do not operate your device while you are under the influence of alcohol, as
this may impair your ability to operate it safely. · Do not use the device
other than for its original purpose. Avoid any use, such as weight training,
sports, athletics, hauling, moving or towing anything, that may lead to safety
hazards and undue stress on the device. · Your device is designed for one
person only. Do not carry passengers. · We strongly recommend that you do not
smoke cigarettes while seated on your device. You must adhere to the following
safety guidelines if you decide to smoke cigarettes while seated on your
device: Do not leave lit cigarettes unattended. Keep ashtrays at a safe
distance from the device. Always make sure cigarettes are completely
extinguished before disposal.
· Replace worn or damaged upholstery immediately to reduce the risk of
flammability.
· Keep all electrical connections clean, dry and away from sources of dampness
at all times to prevent damage to the electrical system and/or personal
injury. · Check electrical components frequently for signs of corrosion and if
found contact the company you purchased from to replace these as soon as
possible. · Do not modify your device. For any accessories, please contact an
approved company for installation.
· The addition of accessories to your device may change certain specifications
such as overall weight, size, and /or the centre of gravity. Please take note
of how some of the changes may damage any objects around you. · Exercise
extreme caution when using oxygen in close proximity to electrical circuits
and combustible materials. Contact your oxygen provider for information on
using oxygen safely. · Do not change the settings of the controller. Please
contact an approved company if you notice any change in your ability to
control your device. · Do not place the device in “freewheel” mode while it is
turned on. Always turn off the device before engaging or disengaging
“freewheel” mode. · If you anticipate being seated in a stationary position
for an extended period of time, turn off the power to the device. This will
prevent unexpected or unintended movement. · Do not connect any device to the
devices electrical system or use the batteries to power anything other than
your device. · To prevent the device from rolling uncontrollably on its own,
never place the scooter in “freewheel” mode on any incline or decline. ·
Possible strangulation hazard! Be aware that clothing, lanyards, necklaces,
other jewellery, purses, and other accessories worn or carried by you while
you are seated on or operating your device may get caught around the armrests
or throttle control lever. · Avoid using any accessories that may interfere
with the operation of the controls to avoid unintended or uncontrolled
movement of the device. · Keep yourself, clothing, and all other objects away
from the wheels while driving. Do not allow any objects to drag behind the
device when driving. Loose-fitting clothing or other objects can get caught in
the wheels. · When your device is used with any type of hoist/lift, always
turn off the power of the device, make sure the device is not in “freewheel”
mode and do NOT sit on your device. · Do not remove any fuses from the battery
or device. If the fuse appears damaged, contact the company you purchased
from.
· To avoid overloading the device and potential tipping, never carry anything
or fill the bag/basket with contents weighing more than 15lbs (6.8kg).
· Do not use the armrests (if fitted) for any weight bearing purposes as this
may cause the device to tip.
4. Mounting & Dismounting Safely
To safely mount and dismount your device always make sure it is first turned
off, if you fail to do so you may accidently touch the throttle control and
cause your device to move unexpectedly. Make sure motor locks are engaged to
keep the device from moving while you mount/dismount. Move your device as
close as you can to the seat you are transferring from and transfer as far
back onto the seat surface as you can, this will reduce the risk that you will
miss the seat or fall.
The full correct transfer method varies based on your personal circumstances
so work with your health care professional to learn how to position your body
and how to support yourself during a transfer. We also advise you have someone
help you until you are sure you can safely transfer on your own.
5. Driving Safely When driving your device always be aware of the following:
· Always obey all of the local pedestrian and traffic rules. It may be
difficult for others to see you when you are seated on your device. Wait until
your path is clear of traffic, and then proceed with extreme caution. Use of
safety equipment such as reflectors/reflective clothing, lights, and safety
flags is advisory. · Every device is different. Take the time to learn the
feel of this device before driving. · Get to know the areas where you plan to
use device. Look for hazards and learn how to avoid them. · Never use your
device to negotiate stairs or escalators. · To prevent tipping reduce your
speed when turning and do not make any sharp turns. Always maintain a stable
centre of gravity while turning and avoid shifting your weight in the opposite
direction of a turn. · While driving up inclines or low kerbs, drive your
device straight on with the wheels perpendicular to the incline and/or low
kerb; both front wheels should contact the incline/low kerb at the same time.
To reduce the possibility of a fall, do not drive at an angle; do not get one
wheel or side of the device on the incline/low kerb first. Always exercise
extreme caution when negotiating an incline or kerb. · Do not travel up or
down potentially hazardous surfaces and/or inclines, including but not limited
to areas covered with snow, ice, cut grass, or wet leaves. · When climbing an
incline, try to keep the device moving. If stopping is necessary, start up
again slowly and then accelerate with caution. · When descending an incline,
use the slowest speed possible. If the descent is faster than you desire,
release the throttle control to stop the device. Then press the throttle
control gently to control the speed of your descent.
· The maximum recommended incline angles (see specifications) are tested in a
controlled environment. Your device’s ability to climb up inclines is affected
by your weight, speed and the angle you approach the incline among other
factors.
· Only drive backwards on a flat surface. When driving backwards, operate your
device at a lower and even speed. Stop often and check to make sure your path
is clear of obstacles. To prevent tipping, do not travel down an incline or
ramp backwards. · Avoid any change of position or movement that may change
your centre of gravity while the device is moving. · Be aware a dropped kerb
or small bump at the bottom of a slope can stop the front wheels and cause the
device to tip forward.
6. Safe Transportation When transporting your device always be aware of the
following:
· Do not use your device as a seat in any motor vehicle. · Always secure the
device and its batteries when it is being transported. Do not transport the
device or batteries with any flammable or combustible items. · Never transport
the device in the front seat of a vehicle as it may move and distract the
driver. · Never sit on your device while it is in a moving vehicle. · Do not
tow your device with a car. Towing may exceed the maximum speed threshold,
resulting in damage to critical components of the device.
7. Battery Charging & Care
New Batteries must be charged fully (approximately 24 hours) prior to first
use to fully activate the batteries, if this does not happen battery life can
be reduced. Battery life can be affected by temperature, user weight, the
condition the battery is kept in as well as the charging regime used. As a
general rule you should charge your batteries as often as possible to ensure
the longest possible life and minimise the required charging time. Plan to
recharge them when you do not anticipate using your device. When not using
your device make sure that the batteries are charged fully at least every 4-6
weeks. If left uncharged it will permanently damage the batteries. Always
ensure your batteries are stored in a dry, well-ventilated environment and not
left in cold conditions (3° and under) for extended periods of time as this
will result in the battery being unable to receive a charge and will result in
permanent damage.
Warnings · Corrosive chemicals are contained in batteries. · Explosive
conditions exist. · Do not use batteries with different amp-hours (ah)
capacities. · Keep tools and other metal objects away from battery terminals.
Contact with tools can result in electric shock. · Flammable material
contained in batteries. Do not expose to heat sources such as open flame or
sparks. Do not transport batteries with flammable or combustible items. · To
dispose of or recycle your batteries please contact the approved company you
purchased from · Do not use a different charger type than the one supplied. ·
Do Not attempt to recharge the batteries and operate the device at the same
time. · Do Not attempt to recharge the batteries by attaching cables directly
to the battery terminals or clamps. · Always check your battery level before
starting a journey to avoid being stranded. · Do not attempt to remove
batteries from their cases. This should only be carried out by an approved
company.
How to Charge Your Batteries · Turn the key to the `Off’ position. · Plug the
battery charger into the plug socket in the wall. · Plug the charger into the
battery charge socket. · The LED light on the battery charger will turn Red to
indicate that the batteries are being charged. · The LED light on the battery
charger will turn Green when the batteries are fully charged.
How to switch the Battery Indicator To switch the battery display indicator
from its default of Sealed Lead Acid batteries to Lithium: · Ensure the
scooter is off · Hold the Light & Hazard buttons together · Turn on the
scooter · When the display lights show red on the left hand of the display
press the right
arrow · When the lights show green on the right of the display it is set to
Lithium
8. Controls Turning On & Off To turn your device on insert the key into the
ignition until the lights on the display are illuminated. To turn off your
device remove the key from the ignition until the lights on the battery
display are not illuminated.
Adjusting the Speed To adjust the speed of your device always ensure you are
stationary and rotate the speed adjusting knob. To increase speed, rotate the
knob clockwise (towards the hare) and to decrease speed rotate it anti-
clockwise (towards the turtle). To switch between 4mph (pavement) and 8mph
(Road) press the switch located under the speed knob on the tiller.
Driving Forwards & Backwards To drive forwards slowly pull the right-hand
throttle lever towards the tiller handle. The more you pull the lever the
faster you will move. Alternatively, you can use your hand to push the left-
hand throttle lever away from the tiller handle. To stop moving then let go of
the lever. To drive backwards slowly pull the left-hand throttle lever towards
the tiller handle. The more you pull the lever the faster you will move.
Alternatively, you can use your hand to push the right-hand throttle lever
away from the tiller handle. To stop moving then let go of the lever.
Sounding the Horn To sound the horn, press the button located on the tiller.
Lights & Indicators To turn on/off the main lights press the button located on
the tiller. To indicate Left, press the left arrow button located on the
tiller. To indicate Right, press the right arrow button located on the tiller.
To turn on/off the hazard lights press the button located on the tiller.
9. Seatbelt Fitting & Adjustment This model does not has a seat belt fitted
as standard. to adjust slide the plastic belt adjuster towards (longer) or
away (shorter) from the seat belt lock.
10. Tiller Adjustment To adjust the tiller, hold the tiller in one hand and
push down the tiller adjustment lever. When the tiller is in the desired
position let go of the lever.
11. Freewheel Mode To engage the electromagnetic brake, put the rear red
lever up (drive mode). To disengage the electromagnetic brake, put the rear
red lever down (freewheel mode).
12. Daily Checks Check the following items before using your device. If you
find anything abnormal or that you are unsure of, contact the company you
purchased from for further advice or inspection before using your device.
Tiller Stability · Ensure it not excessively loose. · Ensure it can be
smoothly turned left and right fully. Controls · With your device turned off
ensure the controls have the full range of movement. · Ensure when the
controls are pulled your device moves as it should. Speed Adjustment · With
your device turned off ensure the knob/buttons have the full range of
movement. · Ensure when the controls are adjusted your devices speed changes
as it should. Battery Gauge · Ensure when your device is turned on that the
battery gauge indicates the battery level and there are no flashing lights.
Horn · Ensure when the horn button is pushed that the horn sounds as it
should.
Key · Ensure the key easily moves in and out of the ignition barrel · Ensure
the key is tight in the ignition barrel · Ensure your device turns on and off
when the key is inserted and removed from the barrel Motor, Transaxle and
Electromagnetic Brake · Ensure there are no unusual noises coming from your
device · Ensure there are no unusual smells coming from your device Wheels ·
Ensure there are no cracks or deformities on the tyres of your device · Ensure
the wheels rotate without wobbling · Ensure there are no foreign objects in
the tyre treads · Ensure there is no excessive or uneven wear to the tyre
tread · Ensure there are no unusual noises coming from your device Battery
Case · Ensure the battery case has no cracks or deformities · Ensure the
battery case inserts and removes as it should Seat · Ensure there is no
unusual movement when the seat is locked into position · Ensure the seat moves
as it should Freewheel Lever · Ensure the freewheel lever turns on and off the
electromagnetic brake(s) as it should
13. Cleaning, Maintenance & Disposal Cleaning To clean your device, use a
soft brush to remove any dirt or dust and use a damp cloth and soft detergent
to wipe all surfaces clean. Allow your device to dry naturally. · Ensure your
device is turned off when being cleaned · Ensure you avoid any electrical
connections when cleaning · Do not use a hose pipe, jet wash or splash water
directly onto your device · Do not use abrasive or scouring materials or
liquids when cleaning
Maintenance Ensure the daily checks are made on your device. Apart from
cleaning and daily checks it is recommended that all maintenance is completed
by an approved company. It is recommended that your device is serviced every
at least every 12 months.
Disposal It is recommended that your device is disposed of through an approved
company. Because of the lead-acid battery in your device it is classed as
hazardous goods and must be disposed of in the correct manner. For more
information contact the company you purchased from.
14. Electromagnetic Compatibility This portion of the content will provide
you with basic information about the problems with EMI (electromagnetic
interference), protective measures can be used to either lessen the
possibility of exposure or to minimize the degree of exposure; this section
also shows some conditions that unexpected or erratic movements may cause. It
is very important that you read this information regarding the possible
effects of electromagnetic interference on your device.
Your device may be susceptible to electromagnetic interference (EMI), which is
interfering electromagnetic energy (EM) emitted from sources such as radio
stations, TV stations, amateur radio (HAM) transmitters, two-way radios, and
mobile phones. The interference (from radio wave sources) can cause your
device to release its brakes, move by itself, or move in unintended
directions. It can also permanently damage the devices control system. The
intensity of the interfering EM energy can be measured in volts per meter
(V/m). Your device can resist EMI up to a certain intensity level. The higher
the immunity level the greater the protection. At this time, current
technology is capable of achieving at least a 20 V/m immunity level, which
would provide useful protection from the more common sources of radiated EMI.
Your device as sold, with no further modification, has an immunity level of 20
V/m without any accessories.
There are a number of sources of relatively intense EM in the everyday
environment. Some of these sources are obvious and easy to avoid, others are
not and exposure is unavoidable. However, we believe that by following the
warning listed below, your risk to EMI will be minimized. The sources of
radiated EMI can be broadly classified into three types: 1. Hand-held portable
transceivers (transmitter-receivers with the antenna mounted directly on the
transmitting unit). Examples include: citizens band (CB) or hand held radios,
(security, fire, and police transceivers), mobile telephones and other
personal communication devices. Some mobile telephones transmit a signal while
they are ON, even though they are not being used. 2. Medium-range mobile
transceivers, such as those used in police cars, fire engines, ambulances and
taxis usually have the antenna mounted on the outside of the vehicle. 3. Long-
range transmitters and transceivers, such as commercial broadcast transmitters
(radio and TV broadcast antenna towers) and amateur (HAM) radios.
Other types of hand-held devices, such as cordless phones, laptop computers,
AM/FM radios, televisions, CD players, and small appliances such as electric
shavers and hair dryers, are not likely to cause EMI problems to your powered
scooter.
Electromagnetic Interference (EMI) EM energy rapidly becomes more intense the
closer you are to a transmitting antenna (source). The EM fields from hand-
held radio wave sources (transceivers) are of special concern. It is possible
to unintentionally bring high levels of EM energy very close to the device
control system while using these. This can affect your devices movement and
braking, Therefore the warnings listed below are recommended to prevent
possible interference with the control system of your device.
1. Do not operate hand-held transceivers-receivers, such as citizens band
(CB) radios, or turn ON personal communication devices, such as mobile phones,
while your device is turned on. 2. Be aware of nearby transmitters, such as
radio or TV stations, and try to avoid getting close to them. 3. If unintended
movement or brake release occurs, turn the device off as soon as it is safe.
4. Be aware that adding accessories or components, or modifying the device,
may make it more susceptible to EMI. 5. Report all incidents of unintended
movement or brake release to the manufacturer, and note whether there were
sources of EMI nearby.
15. Troubleshooting In the event of an error with your scooter, please refer
to the light on your control panel to diagnose the issue. The number of
flashes will describe your fault. On the next page, the table will demonstrate
all the issues the scooter can report and guide you to a possible resolution.
Diagnostic light
Flash Code
1
2 3 4 5 6 7 8 9 10
Possible Issue The battery has no power or is not connected correctly.
The motor has failed or is not connected correctly. The connection between the
motor and battery has
short circuited. Motor Brake has failed or is
not connected correctly. Not Used
The controller is being inhibited from driving.
Throttle control lever fault. Main controller fault.
Electromagnetic Brake fault. The main controller has
received excessive voltage.
Possible Solution(s) Check the battery pack is seated correctly on the
floorpan. Check the battery connection pins on the floorpan. Check the
connection in the bottom of the battery pack. Try fully charging the battery.
Contact an approved company to repair.
Contact an approved company to repair.
Ensure the scooter is in Drive Mode. Contact an approved company to
repair.
Not Used
Ensure the battery charger is not plugged in
Ensure the throttle lever is not pulled in when turning on the
scooter. Contact an approved company to
repair.
Contact an approved company to repair.
Contact an approved company to repair.
16. Warranty All Motion Healthcare products are sold to our partners with a
warranty, they in turn will sell the product to you with a warranty, these are
two separate agreements. To find out specific details of the warranty you
receive or to make any claim please contact the company you purchased from.
Motion Healthcare Ltd Units 6 & 7 Concord Farm School Road Rayne, CM77 6SP
Heartway Medical Products Co Ltd No 18, Jingke Central 1st Rd Nantun Dist
Taichung City 40852, Taiwan
Emergo Europe Prinsessegracht 20 2514 AP The Hague Netherlands
Emergo Consulting (UK) Ltd c/o Cr 360 UL International Compass House, Vision
Park Histon, Cambridge CB24 9BZ
17. Specifications
Length Width Height Front Wheel Size Rear Wheel Size Total Weight Heaviest
Part Battery Weight Battery Capacity Battery Watt Hours Range Speed Maximum
User Weight Seat Width Motor Size Maximum Slope Ground Clearance Turning
Circle
130 cm 63 cm 122 cm 33 cm 33 cm 103.8 kg
N/A 31.6 kg 2x 50ah AGM 1200 wh 25 miles 8 mph 25 stone 45 cm
550w 6°
14 cm 160 cm
130 cm 63 cm 122 cm 33 cm 33 cm 86 kg
N/A 14 kg 2x 50ah Lithium 1280 wh 45 miles 8 mph 25 stone 45 cm 550w
6° 14 cm 160 cm
www.motionhealthcare.co.uk 0844 257 8150