EVOHEAT Evo Max Series Commercial Hot Water Heat Pump User Manual

**EVOHEAT Evo Max Series Commercial Hot Water Heat Pump User Manual

**

Introduction

This manual contains information relating to the installation, troubleshooting, operation, and maintenance of this EvoHeat unit. Instructions in this manual must always be followed. Failure to comply with these recommendations will invalidate the warranty. Should you have any questions or require technical support, call the EvoHeat office on 1300 859 933 to speak to our team.

The data and information contained in this manual is correct at the time of publishing and is subject to change without notice. For the most up to date manual, contact EvoHeat directly

The Evo Max is ideal for commercial water heating applications that need high temperature hot water of up to 80°C. It is ideal for hospitals, nursing homes, hotels and motels, food preparation and sanitation, sterilization, industrial and laundry applications. With a higher C.O.P than traditional boilers, cutting edge technology, green refrigerants, high efficiency heat exchanger and a circulating heating method, the Evo Max can help end users save significantly on their annual hot water operating costs.

TECHNICAL DATA| | Evo Max 19| Evo Max 35| Evo Max 70| Evo Max 135|
---|---|---|---|---|---|---
Hot Water| Heating Capacity| kW| 19| 35| 70| 135|
Power Input| kW| 5.3| 9.2| 19| 38.6|
Conditions:|
Air 20°C,|
Water 65°C|
C.O.P| | 3.58| 3.68| 3.68| 3.5|
Hot Water| Heating Capacity| kW| 16| 29.5| 58.9| 113.7|
Power Input| kW| 6| 10.8| 21.5| 43.7|
Conditions:|
Air 20°C,|
Water 80°C| C.O.P| | 2.67| 2.74| 2.74| 2.6|
Max. Running Current| A| 14.3| 32.2| 64.6| 108.5|
Max. Power Input| kW| 7.5| 18.1| 36.2| 64.4|
Voltage/Phase| | 380-415V/3/50| 380-415/3/50| 380-415/3/50| 380-415/3/50|
Noise| dB(A)| 58| 65| 68| 70|
Air Discharge Type| | Horizontal| Horizontal| Vertical| Vertical|
Fan No.| | 2| 1| 2| 4|
Compressor No.| | 1| 1| 2| 4|
Refrigerant Type| | R134A| R134A| R134A| R134A|
Operation Range| ° C| -7 to 45| -7 to 45| -7 to 45| -7 to 45|
Hot Water Volume| L/hr| 326| 602| 1204| 2321|
Water Pressure Drop| kPa| 25| 38| 42| 45|
Water Connection| inch| DN32 Flange| DN40 Flange| DN65 Flange| DN80 Flange|
Max. Water Temp.| ° C| 80| 80| 80| 80|
Net Weight| kg| 238| 468| 600| 1050|
Net Dimensions (L/W/H)| mm| 1175 / 400 / 1605| 1195 / 980 / 1900| 1930 / 1050 / 1980| 2350 / 1150 / 2370|

Dimension

**Evo Max 19

**

Evo Max| A (L)| B (W)| C (H)| D| E| F| G| H| I
---|---|---|---|---|---|---|---|---|---
19| 1175| 400| 1605| 1267| 725| 694| 402| 215| 107

**Evo Max 35

**

Evo Max| A (L)| B (W)| C (H)| D| E| F| G| H
---|---|---|---|---|---|---|---|---
35| 1195| 980| 1900| 925| 598| 517| 516| 360

**Evo Max 70 & 135

**

Evo Max| A (L)| B (W)| C (H)| D| E| F| G| H
---|---|---|---|---|---|---|---|---
70| 1930| 1050| 1980| 1170| 998| 539| 530| 170
135| 2350| 1150| 2370| 1590| 1098| 614| 575| 164

Safety Instructions

• Installation, repairs and maintenance of this unit must be performed by a qualified technician.
• Any wiring must comply with local electrical regulations.
• If any abnormal instances occur or a strange smells, the unit must be shut off by the power supply.
• Do not put fingers or objects into the fans or evaporator of the unit.
• The unit must be earthed to avoid any risk caused by insulation defects.
• No wiring must come into contact with the heat source or the rotating fan parts.
• The unit must be handled and lifted with appropriate equipment in correlation with the unit’s size and weight.
• Electrical power must be switched off before any work is started on the unit.
• Do not expose the unit to or install near any flammable gases.
• Ensure there is a circuit breaker for this unit.
• Copper and iron can not be used as a fuse.
• The unit is equipped with an over-load protection system. After a previous stoppage, the unit will not start for at least 3 minutes.
• If the supply cord is damaged, it must be replaced by the manufacturer, our service agent or a similarly qualified person in order to avoid a hazard.
• USE SUPPLY WIRES SUITABLE FOR 75℃.
• Caution: Single wall heat exchanger, not suitable for potable water connection

WARNING
THIS PRODUCT CONTAINS A BUTTON BATTERY If swallowed, a lithium button battery can cause severe or fatal injuries within 2 hours.
Keep batteries out of reach of children.
If you think batteries may have been swallowed or placed inside any part of the body, seek immediate medical attention.

Installation

Transit
When transporting the unit, ensure the unit is kept standing upright. Laying the unit down may damage internal parts. If the unit needs to be hung up (such as for lifting with a crane) use the special lifting hole (hook) on the base of the unit with an 8 metre cable. Ensure there is some kind of padding between the cable and the unit to prevent damage to the heat pump cabinet.

Location of Installation
The unit can be installed in any outdoor area which can carry the weight of heavy machinery, such as a terrace, rooftop, the ground etc.

• The location must have adequate ventilation and be free from strong winds.
• The installation location must be free from heat radiation and fire hazards.
• Ensure there are no obstacles near the air inlet and outlet of the heat pump.
• There must be a water channel around the heat pump to drain condensing water.
• Ensure that there is enough space around the unit for maintenance.
• The heat pump can be installed onto the concrete basement using expansion screws, or onto a steel frame with rubber feet which can be placed on the ground or rooftop. Ensure the unit is placed horizontally.

Airflow Clearances

Single Unit
1500mm overhead clearance

Multiple Units
1000mm clearance on all sides

Plumbing

• Try to reduce the resistance to the water from the piping.
• The piping must be clear and free from dirt and blockage. A water leakage test must be carried out to ensure that there is no water leaking before the installation can be made.
• The pipe must be tested by pressure separately. DO NOT test it together with the unit.
• There must be an expansion tank on the top point of the water loop, and the water level inside the tank must be at least 0.5meters higher than the top point of the water loop.
• The flow switch is installed inside of the heat pump, check to ensure that the wiring and action of the switch is normal and controlled by the controller.
• The connection between the heat pump and the construction is best to be of a flexible type to avoid vibration transfer. The support to the water pipe must be separate, but not rely on the heat pump unit.
• Try to avoid any air from being trapped inside the water pipe, there must be an air vent on the top point of the water loop.
• There must be a thermometer and pressure meter at the water inlet and outlet for easy inspection during running.
• There must be drainage on the low points of the water system, and there is already drainage on the chassis of the heat pump. The water in the system must be drained out during winter if the heat pump is not to be used.

Electrical Connection

• Open the panel and open the power line hole
• Thread the power line though the hole and connect it to the power line terminal. The three-core control line of the remote controller shall be plugged with the three-core signal line on the main board according to the wiring diagram.
• For an external water pump, thread the power line of the water pump through the hole and connect it to the water pump terminals.
• If an additional auxiliary heater is needed to be to be controlled by the heat pump controller, the relay (or power) of the aux-heather must be connected to the relevant output of the controller.

ATTENTION:

• The unit should use an independent power supply, see wiring in 8.4 Cable Specifications. Power supply voltage must be in line with the rated voltage.
• The power supply circuit must be equipped with an All-pole disconnect device and have at least 3mm contact opening distance.
• The wiring must be completed by a professional technician in accordance with the circuit diagram.
• Power supply circuit must have earth wire; the earth wire of power should be connected with an external earth wire safely. The external earth wire must be in order.
• The creepage protection device must be settled in accordance with the relevant national technical standards for electronic equipment.
• The power wire and signal wire should be neatly arranged. High voltage wires and low voltage wires must be separated and free from any interference. These wires must also be free from any pipes or valves on the unit.
• When all wiring is completed, the power should only be connected after a thorough double check.

Initial Start-Up

Prior To:
Check the indoor unit, make sure that the pipe connection is done correctly and that the relevant valves are open.

Check the water loop to ensure that there is enough water inside of the expansion tank, that the water supply is good and that the water loop has no air in it and is full of water. Make sure there in good insulation for the water pipe. Check the electrical wiring. Make sure that the power voltage is normal, the screws are fastened, the wiring is made in line with the diagram and the earthing is connected.

Check that the heat pump, including all the screws and different parts are in good order. When the power is on, review the indicator on the controller to see if there is any failure indications. The gas gauge can be connected to the check valve to see the high pressure (or low pressure) of the system during trial running.

Trial Operation:
Start the heat pump and check whether the water pump is running, if it is running normally there will be 0.2MPa on the water pressure meter.

When the water pump runs for 1 minute, the compressor will start. Hear whether there is a strange sound  coming from the compressor. If an abnormal sound occurs, please stop the unit and check the compressor. If the compressor  runs well, look for the pressure meter of the refrigerant.

Check whether the power input and running current is in line with the manual. If not stop the unit and check for why this may be occurring.

Adjust the valves on the water loop to make sure that the hot (cool) water supply to each door is good and meets the requirement of heating (or cooling).

Review whether the outlet water temperature is stable.

Operation

**The Controlle

**

Timer)
Setting| Enter function menu (Parameter, Failure, Status Time, Electric Heating, Temp Curve)
Target TWT: 35.0°C| Target temperature of inlet water
Target TWT: 55.0°C| Target water tank temperature
11 FEB 2019 13:03 MON| Unit’s set date & time
Display Circle| Red: Heating Mode, Grey: Off

Icons will appear at the top right of the screen indicating certain functions that are enabled, or if there has been an error with the system.

| | | |
---|---|---|---|---
Temp Timer Function| Electric Auxiliary Heating| Power Timer Mode| Screen Lock| Failure Alarm (The icon will blink until the failure is resolved)

Operating Functions

On/Off
From the main menu, simply press the ‘Power’ button to turn the unit on or off.

Setting the Target Temperature
To adjust the target temperature value, press the ‘Setpoint’ button to enter the parameter setting screen.
Enter the required parameter according to the effective range which is displayed at the bottom of the screen.

Unit Selection
From the main menu, press the ‘Unit’ button to enter the unit status check of the central control system for 4 units.

Locking the Screen
From the main menu, press the ‘Lock’ button to lock the controller screen and prevent unauthorised people accessing the controls.

When the screen is locked a small lock symbol will appear on the top right of the main menu.

To unlock the screen, press the ‘Lock’ button again and enter the password 22 which will unlock the screen and remove the lock symbol.

Setting a Timer

After pressing the ‘Timer button from the main interface, choose a timer type from the various options.

Power Timer

The Power Timer function allows you to set the opening time of the unit for each day of the week.
Press (1) to select the day of the week, then (2) to select AM or PM, after this press (3) to select the time, and lastly select (4) to enable or turn off the setting.

Return Water Valve Timer
The timing interface of the return valve is similar to that of the time switch machine

Temperature Timers

The Temp Timer function enables time-sharing temperature control, which is two segments of staggered peak temperature control, and allows the target temperature of two segments of different time periods to be set according to different modes. Enter the start time, ending time and the target temperature setpoint value (5). Press (6) to enable or disable the settings.

Settings

After pressing the ‘Setting’ button on the main menu, you can select from a range of functions.

Parameter
This function is only available for EvoHeat technicians during maintenance.

Failure
When a failure is present, the red failure alarm will be flashing on the main menu. First press ‘Settings’ then ‘Failure’ to view the failure records. Once maintenance has been completed, press the ‘clear’ button the delete the failure history.

System Time

To change the system’s date & time, click on the input field and enter the correct values. Press ‘save’ in the top right corner to save the settings.

Electric Heating

In the settings menu, the Electric Heating option will display as ‘OFF Electric Heating’. Make sure that the unit is firstly in heating mode, then press the electric heating button to head to its interface. Click the button to turn it on to activate the electric auxiliary heating mode. Turn off the function by tapping the button again.

Temperature Curve

Press the Temp Curve to view the inlet/outlet temperature curve.

• This curve function records the water inlet outlet temperature.
• Temperature data is collected every 5 minutes, and the 12 sets of temperature data are saved every hour. Timekeeping is made from the latest data saving. If the power is disrupted before all 12 data sets have been collected the data will not be saved.
• Only curve for the electricity status is recorded, the outage status will not be saved.
• The value of the abscissa indicates the time from the point on the curve to the current time point. The leftmost point on the first page (0 on the abscissa is the latest temperature record).
• Temperature curve record is provided with power off memory function; in the case of a disturbed curve recording and display, when the unit is next powered on the wire controller will automatically clear the history curve record and the curve recording function will restore to a normal state

Troubleshooting

Protect/fault| Fault Display| Reason| Elimination methods
---|---|---|---
Inlet Temp Sensor Fault| P01| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Outlet Temp Sensor Fault| P02| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Water Tank Temp Sensor| P03| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
AT Sensor Fault| P04| The ambient temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst1:Coil temp1 Sensor| P153| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst1:Coil temp2 Sensor| P154| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst1:Suction temp Sensor| P17| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst1:Antifreeze Sensor1(US)| P191| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst1:Antifreeze Sensor2(US)| P193| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst1:Antifreeze Sensor4(HSS)| P195| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst1:Inlet Sensor(EVI)| P101| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst1:Outlet Sensor(EVI)| P102| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst1:Exhaust temp Sensor| P181| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst1:Pressure Sensor fault| PP11| The system 1 pressure Sensor is broken or short circuit| Check or change the pressure sensor or pressure
Syst2:Coil temp Sensor| P25| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst2:Suction temp Sensor| P27| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst2:Antifreeze Sensor1(US)| P291| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst2:Antifreeze Sensor2(US)| P293| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst2:Antifreeze Sensor1(HSS)| P292| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst2:Antifreeze Sensor2(HSS)| P296| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst2:Exhaust Temp Sensor| P281| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst2:Pressure Sensor fault| PP21| The system 2 pressure Sensor is broken or short circuit| Check or change the pressure sensor or pressure
Syst2:Inlet Sensor(EVI)| P201| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst2:Outlet Sensor(EVI)| P202| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst1:Exhaust Overtemp| P182| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Syst2:Exhaust Overtemp| P282| The temp. Sensor is broken or short circuit| Check or change the temp. sensor
Low ATProtection| TP| The ambient temp. is low|
Fan Motor1 Fault| F031| 1. Motor is in locked-rotor state 2.The wire connection between DC-fan motor moduleand fan motor is in bad contact| 1. Change a new fan motor2. Check the wire connection and make sure they are in good contact
Fan Motor2 Fault| F032| 1. Motor is in locked-rotor state 2.The wireconnection between DC-fan motor module and fan motor is in bad contact| 1. Change a new fan motor2. Check the wire connection and make sure they are in good contact
Communication Fault (speed control module)| E081| Speed control module and main| Check the communication connection
Communication Fault| E08| Communication failure between wire controller and mainboard| Check the wire connection between remote wire controller and main board
Syst1:Comp Overcurrent| E101| The compressor is overload| Check if system of compressor running normally
Syst2:Comp Overcurrent| E201| The compressor is overload| Check if system of compressor running normally
Syst1: HP Protection| E11| The high-pressure switch is broken| Check the pressure switch and cold circuit
Syst2: HP Protection| E21| The high-pressure switch is broken| Check the pressure switch and cold circuit
Syst1: LP Protection| E12| The high-pressure switch is broken| Check the pressure switch and cold circuit
Syst2: LP Protection| E22| The high-pressure switch is broken| Check the pressure switch and cold circuit
Flow Switch Protection| E032| No water/little water in water system| Check the pipe water flow and water pump
Aux Superheat Protection| E04| Electric-heater protection switch is broken| Check to see if the electric heater has been running under the temperature over 150 for a longtime
Prim Anti-freezing Prot| E19| The ambient temp. is low|
Secondary Anti-freezing Prot| E29| The ambient temp. is low|
Syst1:Antifreeze(US)| E171| Use side water system temp. is low| 1. Check US water temp. or change temp. sensor2.Check pipe water flow and whether water system is jammed or not
Syst2:Antifreeze(US)| E271| Use side water system temp. is low| 1. Check US water temp. or change temp. sensor2.Check pipe water flow and whether water system is jammed or not
Syst1:Antifreeze(HSS)| E172| Heat side water system temp. is low| 1. Check HSS water temp. or change temp. sensor2.Check pipe water flow and whether water system is jammed or not
Syst2:Antifreeze(HSS)| E272| **** Heat side water system temp. is low| 1. Check HSS water temp. or change temp. sensor2.Check pipe water flow and whether water system is jammed or not
Syst1:Exhaust Overtemp| E182| The compressor is overload| Check whether the system of the compressor running normally
Syst2:Exhaust Overtemp| E282| The compressor is overload| Check whether the system of the compressor running normally
Excess Water Temp Diff| E06| Water flow is not enough and low pressure difference| Check pipe water flow & if water system is jammed

Appendix

Parameter List

Cable Specifications

|
---|---
Nameplate maximum current| Phase line (Single Phase)| Phase Line (Three Phase)| Earth line| MCB| Creepage Protector| Signal Line
No more than 10A| 2 x 1.5mm2| 3 x 1.5mm2| 1.5mm2| 20A| **** 30mA less than 0.1 sec| **** n x 0.5mm2
10~16A| 2 x 2.5mm2| 3 x 2.5mm2| 2.5mm2| 32A
16~25A| 2 x 4mm2| 3 x 4mm2| 4mm2| 40A
25~32A| 2 x 6mm2| 3 x 6mm2| 6mm2| 40A
32~40A| 2 x 10mm2| 3 x 10mm2| 10mm2| 63A
40~63A| 2 x 16mm2| 3 x 16mm2| 16mm2| 80A
63~75A| 2 x 25mm2| 3 x 25mm2| 25mm2| 100A
75~101A| 2 x 25mm2| 3 x 25mm2| 25mm2| 125A
101~123A| 2 x 35mm2| 3 x 35mm2| 35mm2| 160A
123~148A| 2 x 50mm2| 3 x 50mm2| 50mm2| 225A
148~186A| 2 x 70mm2| 3 x 70mm2| 70mm2| 250A
186~224A| 2 x 95mm2| 3 x 95mm2| 95mm2| 280A

**Wire Control Interface Diagram

**

**Evo Max 135 Wiring Diagram

**

Maintenance

DO I NEED TO GET MY UNIT SERVICED?

It is recommended that you get your EvoHeat unit serviced once a year by your local certified air conditioning or refrigeration technician. If your unit is located in a coastal area, more frequent maintenance may be necessary. During the service, they will check the operational pressures of the refrigeration system and give the unit and fins a good clean to ensure maximum performance.

DO WE HAVE RECOMMENDED SERVICE AGENTS?

EvoHeat have a large database of recommended service agents. Please contact EvoHeat tech support on 1300 859 933 for your local service agent details.

SHOULD I CHECK MY UNIT REGULARLY?

We recommend you check your unit regularly to avoid potential issues and damage to your heat pump.

Check the water inlet/outlets often for leaks. You should avoid the condition of no water or air entering into the system, as this will influence unit’s performance and reliability. The area around the unit should be dry, clean and well ventilated. Make sure there is nothing blocking the airflow of the heater e.g. Leaf litter. Clean the heat exchanger every few months to keep a good heat exchange rate and save energy.

WHAT SHOULD I BE CHECKING REGULARLY?

You should discharge the water at the bottom of the water pump if the unit will not be used for an extended period. Discharge all water in the water pump and water system so that freezing of the water in the pump or water system does not occur. Check the unit thoroughly and fill the system with water fully before using it for the first time after a period of time. Check the power supply and cable connection often, should the unit begin to operate abnormally, switch it off and contact the qualified technician Clean the water filter periodically to maintain good water quality. Lack of water and dirty water can damage the unit. The heat pump will start the water every 72 hours when it is not running to avoid freezing. The water loop of the heat pump MUST be protected from freezing in winter. Do not shut off the power supply to the heat pump in winter. When the air temperature is below 0°C, if the inlet water temperature is above 2°C and below 4°C the water pump will begin freezing protection. If the inlet water is lower than 2°C, the heat pump will begin heating.

Warranty

Refer to the EvoHeat website for warranty details

• Australia: https://evoheat.com.au/warranty-terms/
• South East Asia: http://evoheat.com.sg/warranty/

1. Warranty terms are from date of purchase.

2. This warranty excludes any defect or injury caused by or resulting from misuse, abuse, neglect, accidental damage, improper voltage, vermin infestation, incompetent installation, any fault not attributable to faulty manufacture or parts, any modifications which affect the reliability or performance of the unit.

3. This warranty does not cover the following:
   a. Natural Disasters (hail, lightening, flood, fire etc.)
   b. Rust or damage to paintwork caused by a corrosive atmosphere
   c. When serviced by an unauthorized person without the permission of Evo Industries
   d. When a unit is installed by an unqualified person
   e. Where a unit is incorrectly installed
   f. When failure occurs due to improper or faulty installation
   g. Failure due to improper maintenance (refer Operating Instructions)
   h. ‘No Fault Found’ service calls where the perceived problem is explained within the operation instructions.
   i. Costs associated with delivery, handling, freighting, or damage to the product in transit.

4. If warranty service is required, you should:
   a. contact Evo Industries Australia on 1300 859 933 or via our Contact page on our web site
   b. provide a copy of your receipt as proof of purchase
   c. have completed the online Warranty Registration Form

5. Onsite technical service is available within the normal operating area of your Evo Authorised Service Agents. Service outside this area will incur a traveling fee.

6. Unless otherwise specified to the purchaser, the benefits conferred by this express warranty and additional to all other conditions, warranties, rights and remedies expressed or implied by the Trade Practices Act 1974 and similar consumer protection provisions contained in legislation of the States and Territories and all other obligations and liabilities on the part of the manufacturer or supplier and nothing contained herein shall restrict or modify such rights, remedies, obligations or liabilities.

REGISTER YOUR WARRANTY

EvoHeat highly recommend customers complete their warranty details online to ensure efficient warranty claim processing. To register your warranty, scan our QR Code or head to our website and fill in the Warranty Registration Form: https://evoheat.com.au/warranty-registration/

References

• Warranty terms - EvoHeat
• Heat Pump | Pool Heating | Commercial and Domestic Heat Pump | EvoHeat
• Warranty Registration - Evoheat
• Warranty Terms - Evoheat

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