GE Water Softener Manual GXSF30V User Guide
- June 10, 2024
- GE APPLIACES
Table of Contents
GE Water Softener Manual GXSF30V
Before you call for service
Troubleshooting Tips
Save time and money! Review the chart on this page first and you may not need
to call for service.
NO SOFT WATER – Most Common Problems:
Check the following before calling for service:
- Not enough salt—should be at least 1/3 full.
- Bypass valve in “Bypass” position—handle should be in the “OUT” (service) position.
- Hardness setting too low. Check hardness setting and adjust. Verify hardness of supply water—from local water company, water test or call the GE Appliances Answer Center (800-952-5039 in US).
- Salt Bridge—salt solidifies above water level so that brine water is not in contact with salt. See the Breaking a Salt Bridge section.
Advanced troubleshooting for service
AUTOMATIC ELECTRONIC DIAGNOSTICS
This water softener has a self-diagnostic function for the electrical system
(except into power and/or water meter). The water softener monitors electronic
components and circuits for correct operation. If a malfunction occurs, an
error code appears in the display.
While an error code appears in the display, all buttons are inoperable except the MODE/SET button. MODE/SET remains operational so the service person can perform the Manual Advanced Diagnostics, see below, to further isolate the problem.
Procedure for removing error code from display:
- Unplug transformer from electrical outlet.
- Correct problem.
- Plug in transformer.
- Wait 8 minutes. The error code will return if the problem was not corrected.
MANUAL INITIATED ELECTRONIC DIAGNOSTICS
Use the following procedures to advance the water softener through the
regeneration cycles to check operation.
Lift off the Salt Hole Cover, remove the top cover by unlocking the tabs in the back and rocking forward, to observe cam and switch operation during valve rotation.
-
Press and hold MODE/SET for 3 seconds until the Set low salt alarm display appears, next press the MODE/SET button two addition times until “000” shows in the display, then release, see Figure 15.
-
The 3 digits indicated water meter operation as follows: If you don’t get a reading on the display, with faucet open, pull the sensor from the valve outlet port. Pass a small magnet back and forth in front of the sensor. You should get a reading in the display. If you get a reading, shut off water supply, unhook the in and out plumbing and check the turbine for binding.
-
Symbols in the display indicate POSITION switch operation, see Figure 15
-
Use RECHARGE button to manually advance the valve into each cycle and check correct switch operation.
NOTE : Be sure water is in contact with salt, and not separated by a salt bridge (see Breaking a Salt Bridge section). -
While in this diagnostic screen, the following information is available and may be beneficial for various reasons. This information is retained by the computer from the first time electrical power is applied to the electronic controller.
- Press the UP button to display the number of days this electronic control has had electrical power applied.
- Press the DOWN button to display the number of regenerations initiated by the electronic control since the code number was entered.
-
Press and hold the MODE/SET button until the mode code (F30 for GXSH30V) shows in the display. This code identifies the softener mode. If an incorrect model code is displayed, the softener will operate on incorrect configurations data.
-
To change the code number, press the UP or DOWN button until the correct code shows.
-
To return to the present time display, press the MODE/SET button.
-
Press the MODE/SET button to return to the present time display. If the code was changed, make all the timer setting.
NOTE: If the control is left in a diagnostic display or a flashing display when setting times or hardness, present time automatically returns if a button is not pressed within four minutes.
Manually Advance Recharge Check
NOTE: The control display must show a steady time (not flashing).
-
Press the RECHARGE button and hold in for three seconds. RECHARGE NOW begins to flash as the water softening system enters the fill cycle of recharge. Remove the brinewell cover and, using a flashlight, observe fill water entering the brine tank. If water does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug or brine tubing. See Care and Cleaning of the Water Softener System section.
-
After observing fill, press the RECHARGE button to move the water softening system into brining. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level over an extended period of time (15 to 20 minutes).
NOTE: Be sure a salt bridge is not preventing water from contacting salt. See Care and cleaning of the water softening system section.
If the water softening system does not draw brine, check:- nozzle and/or venturi dirty or defective.
- defective nozzle and venturi seal.
- nozzle and venturi not seated properly on gasket.
- other inner valve defect (rotor seal, rotor and disc, wave washer, etc.).
- restricted drain (check drain fitting and hose).
NOTE: If water system pressure is low, an elevated drain hose may cause back pressure, stopping brine draw.
-
Again, press the RECHARGE button to move the water softening system into backwash. Look for a fast flow of water from the drain hose. A slow flow indicates a plugged top distributor, backwash flow plug or drain hose.
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Press the RECHARGE button to move the water softening system into fast rinse. Again look for a fast drain flow. Allow the water softening system to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test.
-
To return the water softening system to service, press the RECHARGE button.
Exploded View
Parts List
GXSF30V| REF. NO.| PART NO.| PART DESCRIPTION| (01)|
---|---|---|---|---|---
| 0002| WS31X10051| BACK COVER, ELECTRONICS| 1|
| 0003| WS35X10001| O-RING SEAL KIT| 1|
| 0004| WS34X10020| DECAL, FACEPLATE| 1|
| 0005| WS07X10004| HOSE, DRAIN, 20 FT.| 1|
| 0007| WS14X10002| DISTRIBUTOR, TOP| 1|
| 0008| WS14X10005| DISTRIBUTOR, BOTTOM| 1|
| 0009| WS01X10002| RESIN, 1 CU. FT.| 1|
| 0010| WS32X10030| TANK, RESIN, 9 X 35| 1|
| 0011| WS31X10052| COVER, TOP| 1|
| 0012| WS34X10021| FACEPLATE| 1|
| 0013| WS21X10053| CONTROL| 1|
| 0016| WS26X10013| EXTERNAL POWER SUPPLY WITH| |
| | | POWER CORD| 1|
| 0017| WS31X10053| COVER, SALT HOLE, WITH LABEL| 1|
| 0019| WS33X10010| RIM| 1|
| 0020| WS31X10024| COVER, BRINEWELL| 1|
| 0022| WS34X10025| BRINEWELL| 1|
| 0023| WS02X10088| SCREW KIT, BRINE TANK| 1|
| 0024| WS32X10031| TANK, BRINE| 1|
| 0026| WS22X10063| OVERFlOW ADAPTER KIT| 1|
| 0029| WS15X10077| BRINE VALVE ASM.| 1|
| 0030| WS35X10063| FlOAT, STEM & GUIDE| 1|
| 0056| WS28X10078| TANK NECK CLAMP KIT| 1|
| 0103| WS21X10003| SWITCH| 1|
| 0105| WS02X10014| SCREW, #10 – 14 x 2”| 5|
| 0106| WS31X20060| COVER, VALVE| 1|
| 0107| WS03X10010| WASHER WAVE| 1|
| 0108| WS26X10002| ROTOR & DISC ASM.| 1|
| 0109| WS19X10010| CAP| 1|
| 0110| WS03X10011| SEAL, O-RING 1.125 X 1.37| 1|
| 0111| WS19X10005| SUPPORT SCREEN| 1|
| 0112| WS03X10013| SCREEN| 1|
| 0113| WS22X10036| FlOW PLUG, .15 GPM| 1|
| 0114| WS08X10008| GASKET, NOZZLE/VENT| 1|
| 0115| WS03X10073| SCREEN CONE| 1|
| 0116| WS22X10021| PLUG, FILL FlOW, .30 GPM| 1|
| 0117| WS03X10017| NUT FERRULE| 1|
| 0118| WS15X10034| NOZZLE/VENTURI BODY| 1|
| 0119| WS03X10018| RETAINER| 1|
| 0120| :603;10019| 6($/, 2-5,1, 1/4Ǝ ; 3/8Ǝ| 2|
| 0121| WS15X10010| BODY, VALVE| 1|
| 0122| WS03X10020| SPRING| 1|
| 0123| WS22X10022| PLUG, DRAIN SEAL| 1|
| 0124| WS15X10046| NOZZLE/VENTURI ASM.| 1|
| 0130| WS35X10005| SEAL KIT| 1|
| 0132| WS22X10064| DRAIN HOSE ADAPTER KIT| 1|
| 0136/140| WS26X21822| MOTOR, CAM & GEAR KIT, 3/4″| 1|
| 0138| WS26X20061| MOTOR MOUNT| 1|
| 0141| WS02X20063| 6&5(:, #6-19 [ 1-3/8Ǝ| 2|
| 0143| WS60X10013| ADAPTER—NPT THREADED—STD VALVE| 2|
| 0145| WS60X10004| CLIP| 4|
| 0146| WS28X10017| HARNESS WIRE, SENSOR ASSY| 1|
| 0147| WS19X10006| TURBINE & SUPPORT ASM.| 1|
| 0151| WS15X21823| BYPASS VALVE ASM.*| 1|
| 0152| WS03X10025| SEAL, O-RING| 4|
| 0998| WS35X10064| INSTALLATION KIT| 1|
| 0999| 49-50282-8| OWNER’S MANUAL| 1|
Includes 2 each of REF. NO. 152 (O-RING)
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