Bose CineMate 15 Home Theater System User Manual

June 10, 2024
Bose

Bose CineMate 15 Home Theater System

Bose CineMate 15 Home Theater System-PRODUCT

Important Safety Information

Please read this owner’s guide carefully and save it for future reference.

The lightning flash with arrowhead symbol within an equilateral triangle alerts the user to the presence of uninsulated, dangerous voltage within the system enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle alerts the user to the presence of important operating and maintenance instructions in the owner’s guide.

WARNINGS

  • To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.

  •  Do not expose this apparatus to dripping or splashing, and do not place objects filled with liquids, such as vases, on or near the apparatus. As with any electronic products, use care not to spill liquids into any part of the product. Exposure to liquids may create a failure and/or fire hazard.

  • Keep new and used batteries away from children. Do not ingest batteries, chemical burn hazard. The CineMate®10 system remote control supplied with this product contains a coin/button cell battery. If the coin/button cell battery is swallowed it can cause severe internal burns in just two hours and can lead to death. If the battery compart-ment does not close securely, stop using the product and keep it away from children. If you think the battery may have been swallowed or placed inside any part of the body, seek immediate medical attention. The coin/button cell battery may explode or cause a fire or chemical burn if incorrectly replaced or mishandled. Do not recharge, disassemble, heat above 212°F (100°C) or incinerate. Replace only with an agency-approved (ex. UL) CR2032 or DL2032 3-volt lithium battery. Dispose of used batteries promptly.

  • Replace only with a AA (IEC LR06) alkaline battery (or batteries).

  • Do not place naked flame sources, such as lighted candles, on or near the product.

  • CAUTION:
    Do not make unauthorized alterations to the product; doing so may compromise safety, regulatory compliance, system performance, and may void the warranty.

  • WARNING:
    May contain small parts which may be a choking hazard. Not suitable for children under age 3.

  • WARNING:
    This product contains magnetic material. Contact your physician if you have questions on whether this might affect the operation of your implantable medical device.

NOTES

  • Where the mains plug or appliance coupler is used as the disconnect device, such disconnect device shall remain readily operable.
  • This product must be used indoors. It is neither designed nor tested for use outdoors, in recreational vehicles, or on boats.
  • The speaker wire and interconnect cables included with the system are not approved for in-wall installation. Please check your local building codes for the correct type of wire and cable required for in-wall installation.
    This product conforms to all applicable EU Directive requirements. The complete Declaration of Conformity can be found at www.Bose.com/compliance

Important Safety Instructions

  1. Read these instructions.

  2. Keep these instructions.

  3. Heed all warnings.

  4. Follow all instructions.

  5. Do not use this apparatus near water.

  6. Clean only with a dry cloth.

  7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

  8. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

  9. Protect the power supply or cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

  10.  Only use attachments/accessories specified by the manufacturer.

  11. Unplug this apparatus during lightning storms or when unused for long periods of time.

  12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way: such as power supply or cord is damaged; liquid has been spilled or objects have fallen into the apparatus; the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
    Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harm-ful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    • Consult the dealer or an experienced radio/TV technician for help.
      Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equip-ment.
      This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
      This Class B digital apparatus complies with Canadian ICES-003.
      CAN ICES-3 (B) / NMB-3 (B)
      This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.

Names and Contents of Toxic or Hazardous Substances or Elements

Names and Contents of Toxic or Hazardous Substances or Elements

 | Toxic or Hazardous Substances and Elements
Part Name| Lead (Pb)| Mercury (Hg)| Cadmium (Cd)| Hexavalent (CR(VI))| Polybrominated Biphenyl (PBB)| Polybrominated diphenylether (PBDE)
PCBs| X| O| O| O| O| O
Metal parts| X| O| O| O| O| O
Plastic parts| O| O| O| O| O| O
Speakers| X| O| O| O| O| O
Cables| X| O| O| O| O| O
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ/T 11363-2006.
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement in SJ/T 11363-2006.

Please complete and retain for your records:
Serial numbers can be found on the connector panel of the Acoustimass® module and on the bottom of the soundbar. The model number can be found on the connector panel.
Module Serial number:____
Soundbar Serial number:__
Model number:
Purchase date:

We suggest you keep your receipt with this owner’s guide.

Introduction

About your CineMate® 15/10 home theater speaker system
The CineMate® 15/10 system comes in two configurations:

  • The CineMate® 15 system has a gloss finish, a metal grille and a programmable universal remote control.
  • The CineMate® 10 system has a matte finish, a cloth grille and a remote control.

System Features

  • Sleek and elegantly designed soundbar
  • Hideaway Acoustimass® module for deep bass sound
  • Easy set up lets you connect right to your TV with a single audio cable
  • Programmable universal remote powers on/off your TV, cable/satellite box and system with the press of a single button (CineMate® 15 system)
  • Videostage® and TrueSpace® technologies deliver the experience of a five-speaker home theater system with a single soundbar

Setting up the System

Step 1: Unpacking the system
Carefully unpack the carton and confirm that the following parts are included.

Bose CineMate 15 Home Theater System-FIG1

The appropriate power cord for your region is supplied.

Note: If part of the system is damaged, do not use it. Contact your authorized Bose® dealer or Bose customer service. Refer to the contact list in the carton.

Save the carton and packing materials for transporting or storing the system.

Step 2: Placing the system

For best sound quality, follow these guidelines:

Placement guidelines

Equipment Placement Instructions
Acoustimass® module •  Stand the module on its feet along the same wall as

your TV or along any other wall in the front third of the room.

•  Make sure there is an AC (mains) power outlet nearby.

•  The module can be up to three meters away from the soundbar.

Soundbar| •  Place the soundbar in front of your TV.

•  Do not place the soundbar inside a cabinet.

Step 3: Attaching the rubber feet to the Acoustimass® module

Attach the rubber feet to the Acoustimass® module to protect your floor.

  1. Turn the module upside down.

  2. Attach the rubber feet to the bottom of the module.

  3. Place the module on its feet.

Step 4: Connecting the soundbar to the Acoustimass® module

The soundbar’s speaker cable has two plugs.

  1. Hold the two plugs with the Bose logo facing up.
  2. nsert the left plug into the connector on the module.
  3. Insert the right plug into the connector on the module.
    Caution: Inserting the plug in the wrong orientation can damage the ends of the cable or the Acoustimass® module.

Bose CineMate 15 Home Theater System-FIG6

Step 5: Choosing an audio cable

Your system may come with several audio cables. Use only one audio cable. Note: You must connect the audio cable through your TV Audio OUT connector
panel.

  1. On the back of your TV, locate the TV Audio OUT connector panel.

Bose CineMate 15 Home Theater System-FIG7

  1. Choose the audio cable.
    Note: If your TV does not have any audio outputs, use the audio outputs on another device (such as a cable/satellite box). See “Alternate connections” on page 16.

S tep 6: Connecting the audio cable to your TV
Plug one end of the audio cable into the correct TV Audio OUT connector.

Caution: If you are using an optical cable, remove the caps from both ends of the cable. Hold the plug in the correct orientation for the TV Audio OUT connector. You may need to rotate the plug differently for your CineMate® 15/10 system.

Bose CineMate 15 Home Theater System-FIG8

Step 7: Connecting the audio cable to the soundbar

Plug the other end of the audio cable into the corresponding connector on the soundbar.

Caution: If using an optical cable, see page 13 for important instructions.

Important instructions for optical cable connections

  1. Remove the protective cap from both ends of the cable.

  2. Hold the optical cable’s plug with the Bose logo facing down.

  3. Align the plug with the connector on the soundbar and insert the plug carefully.
    Note: The connector has a hinged door that swings inward when inserting the plug.

Caution: Inserting the plug in the wrong orientation can damage the plug and the connector.

  1. Firmly push the plug into the connector until you hear a click.

Step 8: Connecting the system to power

  1. Insert the power cord into the connector on the Acoustimass® module.

  2. Insert the other end of the power cord into an AC (mains) power outlet.

Step 9: Powering off your TV speakers

To enjoy the full benefit of hearing TV audio through the CineMate® 15/10 system, power off your TV speakers.
Refer to your TV’s owner’s guide for more information.

To confirm your TV speakers are powered off

  1. Press on the CineMate® 15/10 system remote.
  2. Check that no sound is coming from your TV.

Step 10: Checking for sound

  1. Power on your TV.

  2. Press on the remote.
    Make sure the status indicator is solid white.

  3. Check if sound is coming from the soundbar.
    Note: To confirm your TV speakers are powered off, see page 14.
    If you do not hear sound from the CineMate® 15/10 system, see “Troubleshooting” on page 28.

Step 11: Adjusting the bass level

The bass control knob on the Acoustimass® module allows you to change the bass level output of the system. Turn the bass control knob right to increase the bass, left to decrease the bass.

Using Alternate Connections

Alternate connections

You may need to use an alternate connection:

  • If your TV does not have any audio output connections or does not deliver the audio to the CineMate® 15/10 system. See “Connecting a cable/satellite box audio output to the system” or “Connecting a TV headphones output to the system” on page 17.
  • If you do not get sound from a DVD player that is connected to your TV. See “Connecting two devices to the system” on page 18.

Connecting the system to a cable/satellite box audio output connector
You can connect a cable/satellite box to the CineMate® 15/10 system.
Use only one audio cable.
Caution: If using an optical cable, see page 13 for important instructions.

  1. On the back of your cable/satellite box, locate the Audio Out connector panel.

  2. Choose the audio cable.

  3. Connect the audio cable from your cable/satellite box’s Audio Out connector panel to the soundbar.

Connecting the system to a TV headphones output connector
If your TV only has a headphones connector, you need a dual RCA to 3.5 mm stereo cable (not provided) to connect to the CineMate® 15/10 system.

  1. Insert the stereo plug into your TV’s headphones connector.
  2. Insert the white plug into the L connector on the soundbar.
  3. Insert the red plug into the R connector on the soundbar.
  4. Ensure your TV speakers are on. Refer to your TV’s owner’s guide for more information.
  5. To ensure optimal volume control from your system, set your TV’s volume to 75 percent of maximum; then set the volume level of your system using the remote control.

Connecting the system to two devices
If you have a device such as a DVD player or game system connected to your TV and you do not hear the device’s audio coming from the CineMate® 15/10 system, you may need to separately connect the device to the system. You can connect up to two devices at a time (including your TV).

Note: When two devices are connected to the CineMate® 15/10 system, power off the device that is not in use. This alternate connection will not work if one of the devices must always remain on.

Caution: If using an optical cable, see page 13 for important instructions.

  1. On the back of each device, locate the Audio Out connector panel.

  2. Choose a separate audio cable for each device using either Option A or Option B (see page 18).
    Note: You MUST use either Option A or Option B. Do not use the coaxial cable and optical cable at the same time.

  3. Separately connect the chosen audio cable from each device’s Audio Ou connector panel to the soundbar.

Option A
This figure shows two device connections using an optical cable and analog cable.

Option B
This figure shows two device connections using a coaxial cable and analog cable.

Using the system

Powering on the system
Press on the remote.
The system powers off after one hour of inactivity. See “Using the Auto-sleep feature” on page 21.

Getting system information
The status indicator on the front of the soundbar provides information on system activity.

Indicator activity System state
Off Off
On On
Steady blinking Mute
Blinks once Command received from remote
Blinks twice System volume has reached the maximum or minimum limit
Blinks three times Auto-sleep feature disabled/enabled (see page 21)
Blinks 10 times, and remains off AC power applied to system

Controlling the volume

On the remote:

  • Press + to increase the volume.
  • Press – to decrease the volume.
  • Press to mute or unmute the audio.
    Note: To confirm your TV speakers are powered off, see page 14.

Using the Auto-sleep feature
When the CineMate® 15/10 system is powered on but not playing audio, the system powers off after one hour.

To disable the Auto-sleep feature

  1. Press on the remote for 6-10 seconds.
    The system emits a tone.

  2. Release .

To re-enable the Auto-sleep feature

  1. Press on the remote for 6-10 seconds.
    The system emits a tone.

  2. Release .

Programming the CineMate® 15 system universal remote
You can program the universal remote to control your TV, DVD, Blu-ray Disc™ player, cable/satellite box, game system or DVR.
Note: Your device may not be compatible with universal remotes. See your device’s owner’s guide for more information.

Programming your remote to control your TV

  1. Power on your TV.

  2. Locate the device code for your brand of TV.
    Refer to the TV section in the Universal Remote Device Codes book (provided).

  3. On the remote, press and hold until all six source buttons glow, then release.
    Only glows.

  4. On the number keypad, enter the code for your brand of TV.
    Note: If all six buttons blink three times, you entered an invalid code. Repeat steps 2 and 3.

  5. Press + on the volume button.

  6. Point the remote at your TV and press Source  .
    The TV powers off.

  7. Press EXIT to save your settings.

If your TV does not power off
Use the remote’s code scanner to find your TV’s device code.

  1. Press + on the volume button to try another code.
    Note: If all six buttons blink three times, you have cycled through all codes for your device. To retry the previous code, press – on the volume button.

  2. Press Source .

  3. Repeat steps 1 and 2 until your TV powers off.

  4. Press EXIT to save your settings.

Programming the remote to control other devices
Using the appropriate source button and device code, follow the same procedure in “Programming your remote to control your TV” on page 22.

Customizing the power button
You can customize the (power button) on your remote to power on/off your CineMate® 15 system, TV and cable/satellite box simultaneously.

  1. Program your remote to control your TV and cable/satellite box (see page 22).
  2. Press and CBL-SAT and TV simultaneously and hold for ten seconds.
    Both buttons flash three times.

Resyncing your cable/satellite box and TV
After customizing the power button, your cable/satellite box and TV may become out of sync and not power on/off simultaneously. Use the following steps to resync your system.

  1. Press the source button for the device that is out of sync.
  2. Press source to power on/off the source.
  3. Press
    Your devices power on/off simultaneously.

Switching between sources
You can switch from one source to another by pressing the appropriate source button on the remote. In addition to controlling the selected source, the remote always controls the basic speaker functions (on/off, volume, mute) of your CineMate® 15 system.
Note: Before you begin, ensure you have correctly programmed your sources.

  1. Press the button for the source you want to control. The source button glows.

  2. Press source
    The source powers on.

  3. Press TV Input to select the correct input on your TV.  You may need to press TV Input several times to select the TV input for the source.
    On some TVs, TV Input displays a menu. Use your CineMate® 15/10 system remote to choose the correct TV input and close this menu.

System control buttons
In order to use system control buttons, you must program your remote (see page 22).

Using playback controls
The functionality of the source playback buttons varies depending on the type and brand of your device. Refer to your device’s owner’s guide for more information.

Bose CineMate 15 Home Theater System-FIG27

Navigating onscreen menus and guides
The menu and program selection buttons control one source at a time. Before you begin, press the button for the source you want to control.
Note: If some navigation functions are not working for a particular source, try programming a different device code into the remote (see page 23).

Bose CineMate 15 Home Theater System-FIG27

Using the CineMate® 10 system remote control
Use the CineMate® 10 system remote control to operate the system. Aim the remote at the front of the system and press the buttons.

Optional CineMate® 15 system universal remote control
Bose offers the CineMate® 15 system universal remote control for separate purchase. The remote will control the CineMate® 10 system and can be programmed to control your TV as well as other sources (such as a cable/satellite box). Contact Bose Corporation or your local dealer for more information. Refer to the contact list in the carton.

Using a third-party remote
You can program a third-party remote, such as your cable/satellite box remote, to control the CineMate® 15/10 system.
Refer to the third-party remote’s owner’s guide or cable/satellite website for instructions on programming the remote to control the system. The remote’s owner’s guide provides the Bose system’s device code. Once programmed, the third-party remote controls basic functions such as power on/off and volume.

Care and Maintenance

Troubleshooting

Problem What to do
No power •  Unplug the module’s power cord from the AC (mains) outlet for one

minute.

•  Secure the module’s power cord.

•  Reconnect the module’s power cord firmly into an AC (mains) outlet. The indicator should flash 10 times.

•  Ensure you use the remote control to power on the system.

No sound| •  Make sure the CineMate® 15/10 system is not muted.

•  Increase the volume.

•  Check that the Acoustimass® module is plugged into a live AC (mains) outlet.

•  Make sure the audio cable is plugged into a connector on your TV labelled Audio Output or Audio OUT , not Audio Input or Audio IN.

•  Make sure all cable connections are correct and secure on the soundbar, TV, and other connected sources. If using an optical cable, see page 13 for important instructions.

•  Check that the correct TV input is selected (see page 24).

•  Check that your TV’s audio output is enabled. See your TV’s owner’s guide for information.

•  If the soundbar is connected to a TV output labelled VARIABLE (VAR), make sure your TV speakers are powered off, your TV volume is set to 75 percent of maximum and your TV is not muted.

•  You may need to use an alternate connection (see page 16).

•  If connecting through a TV headphones output, increase your TV volume to the maximum limit.

•  If connecting to two devices, ensure that you are not using an optical cable and coaxial cable.

•  Unplug the module’s power cord from the AC (mains) outlet for one minute.

Remote control is inconsistent or does not work| •  Check the battery to see if it is installed properly or needs to be replaced (see page 30).

•  Check that the indicator on the soundbar flashes when you press the remote volume or .

•  For the CineMate® 15 system remote:

–  Point the remote control at the device you want to control.

–  Check that the remote button for the selected source flashes when you press the volume button.

•  Unplug the module’s power cord from the AC (mains) outlet for one minute.

Sound is distorted| •  Make sure all cable connections are secure on the soundbar, TV, and other connected sources.

•  If the soundbar is connected to a TV output labelled VARIABLE (VAR), decrease your TV volume.

•  Unplug the module’s power cord from the AC (mains) outlet for one minute.

Problem What to do
Sound is coming from your TV •  Power off your TV speakers (see page 14).

•  Decrease your TV volume to its lowest setting.

Cable/satellite box and TV are out of sync with the remote (CineMate® 15 only)| •  Make sure you have successfully customized the power button (see page 23).

•  Resync your cable/satellite box and TV (see page 23).

Replacing the remote batteries

CineMate® 15 system remote
Replace both batteries when the remote control stops operating or its range seems reduced. Use Alkaline batteries.

  1. Slide open the battery compartment cover on the back of the remote.

  2. Remove both batteries.
    Dispose of the batteries according to the regulations in your area.

  3. Insert two AA (IEC-LR6) 1.5V batteries or the equivalent. Match the + and –symbols on the batteries with the + and – markings inside the compartment.

  4. Slide the battery compartment cover back into place.

CineMate® 10 system remote
Replace the battery when the remote control stops operating or its range seems reduced. Use a lithium battery.

  1. Using a coin, turn the battery cover slightly left.

  2. Remove the cover and insert the new battery (CR2032 or DL2032) flat side up, with the plus (+) symbol in view.

  3. Reseat the cover and turn it right to lock into place.

Cleaning

  • Clean the surface of the CineMate® 15/10 system with a soft, dry cloth.
  • Do not use any sprays near the CineMate® 15/10 system. Do not use any sol-vents, chemicals, or cleaning solutions containing alcohol, ammonia, or abra-sives.
  • Do not allow liquids to spill into any openings.
  • The soundbar grille requires no special care, although you may carefully vacuum it with a brush attachment, if necessary.

Customer service
For additional help in solving problems, contact Bose Customer Service. Refer to the contact list in the carton.

Limited warranty
Your CineMate® 15/10 system is covered by a limited warranty. Details of the limited warranty are provided on the product registration card that is in the carton. Please refer to the card for instructions on how to register. Failure to register will not affect your limited warranty rights.

Technical information

  • Power rating
    100V-240V 50/60 Hz 300W

  • Soundbar
    Size: 3.3″H x 12.0″W x 2.8″D (8.5 cm x 30.5 cm x 7.0 cm) Weight: 2.9 lb (1.3 kg)

  • Acoustimass® module
    Size: 14.5″H x 8.8″W x 19.1″D (36.7 cm x 22.2 cm x 48.5 cm) Weight: 23.3 lb (10.6 kg)

©2014 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM715326 Rev. 01

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