COOKING PERFORMANCE GROUP 351GCPG12M Electric Countertop Griddles

Congratulations on your purchase of Cooking Performance Group commercial cooking equipment! At Cooking Performance Group, we take pride in the design, innovation, and quality of our products. To ensure optimal performance, we have outlined the following instructions and guidelines in this manual carefully for your review. Cooking Performance Group declines any responsibility in the event users do not follow the instructions or guidelines stated here.

Features & Specifications

• 1″ thick plate for enhanced heat distribution and quick recovery
• Snap-action thermostat from 150 – 450°F
• 3000/4000W (208/240V) element per each 12″ of cooking surface
• 20.7″ deep plate provides greater cooking surface
• 4″ back and side splash guards fully welded to griddle plate
• Full width grease trough
• Easy to remove and clean 4.5 quart grease drawer
• All stainless steel cabinet
• Adjustable heavy-duty stainless steel non-skid feet

Model| Voltage| Wattage| Dimensions| Plate Dimensions| Net Weight| Gross Weight
---|---|---|---|---|---|---
W| D| H| W| D
351GCPG12M| 208/240V| 3000/4000W| 12″| 29.1″| 15.4″| 12″| 20.7″| 115 lb.| 136 lb.
351GCPG24M| 208/240V| 6000/8000W| 24″| 29.1″| 15.4″| 24″| 20.7″| 189 lb.| 242 lb.
351GCPG36M| 208/240V| 9000/12000W| 36″| 29.1″| 15.4″| 36″| 20.7″| 264 lb.| 364 lb.
351GCPG48M| 208/240V| 12000/16000W| 48″| 29.1″| 15.4″| 48″| 20.7″| 398 lb.| 521 lb.

Safety Precautions

CAUTION:

• Equipment is designed to provide safe and productive processing, cooking and warming of food products as long as the equipment is used in accordance with the instructions in this manual and is properly maintained.

• Failure to comply with the following operation instructions could lead to potential hazards and/or unsafe practice and could result in injury and damage to product and property.

• Owners of this equipment bear the responsibility to make certain that this equipment is used properly and safely, and to strictly follow all of the instructions contained in this manual and the requirements of local, state or federal law.

• Owners should not permit anyone to touch this equipment unless they are over 18 years old, are adequately trained and supervised, and have read and understood this manual.

• Owners should also ensure that no customers, visitors or other unauthorized personnel come in contact with this equipment.

• Please remember that vender cannot anticipate every circumstance or environment in which its equipment will be operated.

• It is the responsibility of the owner and the operator to remain alert to any hazards posed by the function of this equipment.

• If you are ever uncertain about a particular task or the proper method of operating this equipment, ask your supervisor.

• This manual contains a number of precautions to follow to help promote safe use of this equipment. Throughout the manual you will see additional warnings to help alert you to potential hazards.
  NOTICE:

• This product is intended for commercial use only. Not for residential use.
  WARNING:

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other equipment.

• Improper installation, adjustment, alteration, service or maintenance could lead to property
  damage, injury or death. Read the installation, operating and maintenance instructions thoroughly before installing or servicing CPG equipment. This manual must be retained for future reference.

• A factory authorized agent must handle all maintenance and repair.

Serial Plate

NOTE: The serial plate is located on the right side of the unit.

36″ Countertop Griddle • Polished Steel

Item: 351GCPG36M
Voltage: 208/240V  Wattage: 9012/12000W
Phase: 1 Phase  Hertz: 60 Hz
Amperage: 43.3/50A

NOTE: This unit may be wired for operation in the field for either 1-PHASE or 3-PHASE power supplies. Please see the loading chart and/or manual.

Serial # :

WARNING! Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Read the installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment.
WARNING! Disconnect from electric supply before adjustment, alteration, service, or maintenance.
WARNING! Commercial use only, not intended for household use.

IMMEDIATELY INSPECT FOR SHIPPING DAMAGE:

• All containers should be examined for damage before and during unloading. The freight carrier has assumed responsibility for its safe transit and delivery. If equipment is received damaged, either apparent or concealed, a claim must be made with the delivering carrier.
• Apparent damage or loss must be noted on the freight bill at the time of delivery. It must then be signed by the carrier representative (ie: driver). If this is not done, the carrier may refuse the claim. The carrier can supply the necessary forms.
• Concealed damage or loss if not apparent until after equipment is uncrated, a request for inspection must be made to the carrier as soon as possible. Please confirm the time frame with the carrier as this can vary. The carrier should arrange an inspection. Be certain to hold all contents and packaging material.
• Installation and service should be performed by an authorized service agency. All CPG griddles should also be installed under an approved hood. CPG Limited Warranty does NOT cover equipment that fails to follow these guidelines or has been altered, modified, or repaired by anyone other than an authorized service agency. If you have questions concerning the installation, operation, maintenance, or service of your equipment, visit CPG’s website at www.CookingPerformanceGroup.com.
• Make sure that the stand or countertop where you plan to locate the commercial griddle is capable of supporting its weight along with any accessories. Adequate clearance should be provided for proper operation and servicing. Level the commercial griddle once you’ve uncrated it in your facility using the adjustable feet.
• Proper ventilation is crucial to safe and optimum performance. Ensure that the griddle is installed underneath a ventilation hood according to all applicable local and national codes.

Installation

WARNING:

IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE, OR MAINTENANCE CAN CAUSE PROPERTY DAMAGE, INJURY, OR DEATH.
READ THE INSTALLATION, OPERATING, AND MAINTENANCE INSTRUCTIONS THOROUGHLY BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.
THESE UNITS ARE SUITABLE FOR INSTALLATION ON NON-COMBUSTIBLE SURFACES ONLY.
DO NOT INSTALL NEAR ANY COMBUSTIBLE SURFACES OR ANY OTHER EQUIPMENT.
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER EQUIPMENT.

Combustible Clearance Requirements: 8″ Sides, 8″ Back

LOCATING AND LEVELING THE UNIT

• For non-combustible surfaces, do not install the unit closer than 1″ from a side wall and/or closer than 1″ from a rear wall.
• Your griddle includes four adjustable feet. Ensure that all feet are installed correctly before the operation of this griddle.
• Level unit by adjusting the (4) feet which have an adjustment of 1¾” (43.75mm) for accurate leveling and perfect line-up with other CPG series units.

EXHAUST CANOPY

• This product conforms to UL-197 standards and is required to be installed under a ventilation hood in accordance with all applicable codes.
• A vertical distance of not less than 48″ shall be provided between the top of the appliance and filters or any other combustible material.
• Exhaust installation must conform to local codes.
• The griddles are designed to operate only for the voltages indicated on the data plate attached to this griddle, and for alternating current (AC) only.
• 208/240V service for all models. All units must be hard-wired at installation for 1-phase and 3-phase service. For supply connections use copper wire only, suitable for at least 90°C (194°F). For 48″ griddle, 3-phase parallel supply on 3-phase, dual supply on single phase.
• The unit is required to have at least 1” of clearance on the sides and back from non-combustible surfaces, or at least 8” of clearance on the sides and back from combustible surfaces. Ensure that all four 4″ adjustable legs are installed correctly before the operation of this griddle. The unit is required to be installed on a non-combustible surface with 4″ legs, or a combustible floor with a stand.

WARNING:

• Do not connect to direct current (DC).
• The installation of the electric griddle should conform to the national electric code and all local electric codes and ordinances and the local electric company rules and regulations.
• A qualified electrical installer must install this griddle. Improper installation will void the manufacturers warrantee.
• External wiring should be in conduit or an approved type of flexible cable suitable for operation at the temperature indicated on the wiring diagram, and of a proper size to carry the load.
• The supply circuit should be properly fused and equipped with a means of disconnecting, as required by local electrical code.
• This device should be safely and adequately grounded in accordance with local codes, or in the absence of local codes, with the National Electrical code, ANSI/NFPA 70, Latest Edition to protect the user from electrical shock. It requires a grounded system and a dedicated circuit, protected by a fuse or circuit breaker of proper size and rating. Canadian installation must comply with the Canadian Electrical Code, CSA C22.2, as applicable.

CONNECTING POWER SUPPLY

NOTE: Appliances are not internally fused. They must be connected to a suitable disconnect box in accordance with local code.
NOTE: CPG Series electric griddles may be wired for operation in the field for either 1-phase or 3-phase power supplies by making line connections at the junction box(es) located at the rear of the unit.
NOTE: A qualified electrical installer must install this griddle. Improper installation will void the manufacturer’s warranty.

• Open cover on junction box at rear of unit.
• Pigtail leads must be connected to supply power as per the diagrams in this manual.

SUGGESTED WIRE SIZES

NOTE: Use wire size shown or larger (AWG).

__Model| 208V

1-Phase

| 208V 3-Phase| 240V

1-Phase

| 240V 3-Phase
---|---|---|---|---
L1| L2| L3| L1| L2| L3
351GCPG12M| #14| –| –| –| #14| –| –| –
351GCPG24M| #10| #16| #12| #16| #8| #14| #10| #14
351GCPG36M| #6| #12| #12| #12| #6| #10| #10| #10
351GCPG48M| #10| #6| #6| #8| #8| #6| #6| #8

General Operation

SEASONING THE GRIDDLE COOKING SURFACE

• Clean the griddle surface thoroughly.
• After the griddle has been thoroughly cleaned, it should be seasoned to prevent food from sticking.
• Before using and after each thorough scouring, season the griddle heating surface in the following manner.

1. Turn temperature control dials to 350°F (177°C), and pour on a small amount of cooking oil or shortening, about 1 oz. (30cc) per square foot of surface.
2. Using a clean cloth, not a spatula, spread a thin film of cooking oil or shortening over the griddle cooking surface. This film should remain on the hot griddle surface for half an hour.
3. Remove the excess oil and wipe clean.
4. Repeat this procedure twice more. The griddle surface should now be ready for use.

TEMPERATURE CONTROL

• The temperature controls are thermostatic.
• Turning the thermostatic knob turns ON the 12″ section and automatically maintains the selected heat range.
• The CPG griddle line has one thermostat for every 12″ section of griddle.
• Each thermostat independently controls the temperature of a 12″ wide griddle section.

COOKING

• Set the thermostat dial knob at the temperature desired.
• After a short pre-heating period (15-20 minutes), the thermostat will automatically maintain the selected temperature.
• Each 12″ section is a separate cooking zone, and allows cooking a wide variety of products over a single griddle plate. When zone cooking, it is suggested that you start with your lowest temperature setting at either side of the griddle, increasing the zone temperature as you move up the zone line.

INDICATOR LIGHT

• When each thermostat is turned ON, the corresponding indicator light will illuminate to indicate that the elements are ON for that section.
• When the griddle plate reaches the desired temperature set point, the elements will be turned off for that section and the indicator light will go off. Indicator lights will cycle OFF and ON as the thermostats turn the corresponding heating elements off and on to maintain the set temperatures.
• At the end of each day, you must turn all thermostat knobs to the OFF position to turn off the unit.

USEFUL ACCESSORIES

Cleaning Procedure

• DO NOT use any abrasive or flammable cleaning fluids.
• DO NOT hose down, immerse, or pressure wash any part of the griddle, excluding the catch tray.
• NEVER USE A SCRUBBER PAD, STEEL WOOL, OR ABRASIVE MATERIAL ON EXTERIOR SURFACES.
• NEVER USE STEEL WOOL PADS TO CLEAN THE GRIDDLE, AS SMALL FIBERS MAY BE LEFT BEHIND ON THE COOKING SURFACE.
• NEVER use cleaners containing chlorine, iodine, ammonia, or bromine chemicals as these will deteriorate the stainless steel and shorten the life of the unit.
• Prior to cleaning the body of the appliance, always be sure to turn off the griddle and allow to cool completely before attempting to clean.
• After each use, be sure to clean griddle with a wire brush or flexible spatula.

INITIAL CLEANING

1. Prior to operating your new griddle, heat the griddle to 200-300°F to loosen and melt any protective coating that was applied to the griddle at the factory.
2.  Add water or Noble Chemical Griddle Kleen cleanser to the surface and use the blade scraper to remove the oil residue.
3. Rinse and dry with a lint-free cloth.

AFTER EACH USE

1. Scrape the griddle with a scraper or flexible spatula to remove the excess grease and food.
2. Scrape dripping into the grease tray and dump.

DAILY CLEANING

1. Clean the griddle plate while still hot between 300-350°F.
2. Scrape griddle plate with blade scraper.
3. Pour room temperature water (or for heavy duty cleaning, Noble Chemical Griddle Kleen (#147GRIDDLKLN) cleanser) on the surface and immediately scrub the griddle with a blade scraper or scouring pad, always scrubbing with the grain. Repeat as needed. If heavy buildup of carbon, use a grill brick or grill screen to clean.
4. Sweep the water or cleanser into the trough drain at the front of the griddle.
5. Rinse with room temperature water to remove any excess debris or detergent and wipe the surface with a clean lint free cloth.
6. Prior to cleaning the body of the unit, always be sure to turn off the griddle and allow it to cool completely before attempting to clean. Thoroughly clean the backsplash, sides, and front of the griddle with a non-abrasive sponge and cleaning solution.
7. Remove the grease tray, empty it, and thoroughly clean.
8. Apply a light coat of cooking shortening to the griddle plate to prevent rust.

WEEKLY CLEANING

1. Thoroughly clean the entire griddle surface. If necessary, use a griddle stone, brush, or steel wool on the surface. Be sure to rub WITH the grain of the metal while the griddle remains warm, not hot.
2. If there is an accumulation of burned-on grease and food, the griddle should be thoroughly scoured and re-seasoned.
3. A detergent may be used on the surface to help remove tough, stuck-on food product. Extreme care must be taken to be sure that the utilized detergent is completely removed. Upon absolute removal of the detergent, the griddle surface should then be covered with a thin film of cooking oil  to prevent rusting (seasoned). After the griddle surface has been fully coated, clean surface with a damp cloth and polish with a soft, dry cloth. To remove discoloration, use a nonabrasive cleaner

| Recommended Cleaning Supplies|
---|---|---

579GRILLGEAR Griddle Gear Griddle Cleaning Kit

Includes Cleaning Pads, Scraper, Noble Chemical Blast Oven & Griddle Cleaner, and a Tote Box| #147GRIDDLKLN Griddle Kleen Liquid Grill/Griddle Cleaner
Available in 3 oz. Single Use Packets, 32 oz. Liquid, and 14 oz. Polish Powder

Troubleshooting

NOTE: These examples are provided for your reference. Provided a failure occurs, stop using the griddle immediately and contact an authorized service agency. All maintenance should be done with the power supply shut off.

necessary
Food sticks to the griddle or burns around edges| Heat is set too high| Turn heat down
 | Griddle surface needs to be cleaned and/or re-sea- soned| Clean griddle surface (page 9)
__

Food is undercooked inside

| Heat is set too high or too low| If food is cooked on the outside, turn heat down and increase cook time
If food is not cooked on the outside, turn heat up
Food may have not been cooked for long enough time| If undercooked on the outside, turn heat up and in- crease cook time
Griddle with no heat| Circuit breaker off or tripped| Reset the circuit breaker
Indicator light will not illuminate| No power, thermostat OFF, or thermostat failure| Check power and ensure the thermostat is set to the desired temperature.
If problem persists, contact service agent.

LOAD CHARTS

Supply
---|---|---|---
Voltage| 208| 240| 208| 240
Rated Wattage| 12000| 16000| 6000| 6000| 8000| 8000
Wire Connect| X| Y| Z| X| Y| Z| X-Y| X-Y| X-Y| X-Y
Nominal Amps Per Line| 38 .2| 38 .2| 25| 44 .2| 44 .2| 29| 28 .9| 28 .9| 33 .3| 33 .3
Use Wire Size or Larger| AWG #6| AWG #6| AWG #8| AWG #6| AWG #6| AWG #8| AWG #10| AWG #10| AWG #8| AWG #8

Electrical Diagrams

CAUTION/ATTENTION
For supply connections use X AWG (pelase refer to Instruction Manually) wires suitable for at least 105°C. This appliance may be has more than one power supply connection point .Disconnect all power supplies before servicing.

351GCPG12M

351GCPG24M

351GCPG36M

351GCPG48M

Documents / Resources

| COOKING PERFORMANCE GROUP 351GCPG12M Electric Countertop Griddles [pdf] User Manual
351GCPG12M Electric Countertop Griddles, 351GCPG12M, Electric Countertop Griddles, Countertop Griddles, Griddles
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References

• Cooking Equipment by Cooking Performance Group (CPG)

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