VISUAL COMFORT Co 5ATR56XXXD Series Fan Instruction Manual

June 11, 2024
VISUAL COMFORT Co

VISUAL COMFORT Co 5ATR56XXXD Series Fan Instruction Manual

Cautions and Warnings

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK ORINJURY TO PERSONS, OBSERVE THE FOLLOWING READ AND SAVE THESE INSTRUCTIONS.

Installation work and electrical wiring must be done by qualified person(s) in accordance with applicable codes and standards (ANSI/NFPA 70), including fire- rated construction.

Use this unit only in the manner intended by the manufacturer. If you have any questions contact the manufacturer.

After making the wire connections, the wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box and ungrounded conductor on the other side of the outlet box. The splices, after being made, should be turned upward and pushed carefully up into the outlet box.

WARNING: Before you begin installing the fan, servicing or cleaning unit, Switch power off at Service panel and lock service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel..

Be cautious! Read all instructions and safety information before installing your new fan. Review the accompanying assembly diagrams.

When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities.

Make sure the installation site you choose allows the fan blades to rotate without any obstructions. Allow a minimum clearance of 7 feet from the floor to the trailing edge of the blade.

WARNING: To Reduce The Risk Of Fire, Electric Shock, or Personal Injury, Mount To Outlet Box Marked “Acceptable for Fan Support of 15.9 kg (35 lbs) or less” And Use Mounting Screws Provided With The Outlet Box.

CAUTION: For Compliance with Local Codes and Regulations, If Installing The Secondary Support Safety Cable in the U.S., Do Not Remove Knockouts In The Outlet Box. Mount the secondary support safety cable through the reserved nail/screw hole on the outlet box to the building structure (or the ceiling joist)

WARNING: To reduce the risk of personal injury, do not bend blade holders during installation to motor, balancing or during cleaning. Do not insert foreign object between rotating blades. Attach the mounting bracket using only the hardware supplied with the outlet box.
WARNING: To reduce the risk of fire or electric shock, this fan should only be used with fan speed control part no. JY1126R manufactured by Satellite Electronic ( Zhongshan ) Ltd.
WARNING: To reduce the risk of fire or electric shock, do not use this fan with any other solid state fan speed control device, or variable speed control. If this unit is to be installed over a tub or shower, it must be marked as appropriate for the application.

Never place a switch where it can be reached from a tub or shower.

The combustion airflow needed for safe operation of fuel-burning equipment may be affected by this unit’s operation. Follow the heating equipment manufacturer’s guideline safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE) and the local code authorities.

CAUTION: To Reduce the Risk of Electric Shock, Disconnect the electrical supply circuit to the fan before installing the light kit.
CAUTION: The light source is designed for this specific application and can overheat if serviced by untrained personnel. If any servicing is required, the product should be returned to an authorized service facility for examination or repair.

All set screws must be checked and tightened where necessary before installation.

Tools Required for Assembly (not included): Electrical Tape, Phillips Screwdriver, Pliers, Safety Glasses, Stepladder and Wire Strippers.

  1. Before you begin installing the fan, Switch power off at Service panel and lock service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a warning device, such as a tag, to the service panel. Use AC 120V/60HZ power supply only.
    Assembly Instruction

  2. Before installing this fan make sure the outlet box is properly installed to the house structure. To reduce the risk of fire, electric shock, or personal injury, mount to outlet box or supporting system acceptable for fan support. (Mounting must support at least 35 lbs.)
    Assembly Instruction

  3. Remove decorative ring from canopy by turning counterclockwise.
    Partially loosen 2 of the set screws on mounting bracket corresponding to the slotted holes on the canopy upper ring. Remove the other 2 set screws. Save screws.
    Assembly Instruction

  4. Use metal outlet box suitable for fan support and use only the screws provided with the outlet box (must support 35 lbs). Before attaching fan to outlet box, ensure the outlet box is securely fastened by at least two points to a structural ceiling member ( a loose box will cause the fan to wobble). Remove the two outlet box screws provided with the box, aligning the holes of the mounting bracket with the holes of the outlet box. Reinstall the 2 outlet box screws securely.
    Assembly Instruction

  5. Partially loosen downrod set screws from yoke at top of motor assembly. Remove preassembled keeper pin and cross pin from downrod. Keep parts.
    Assembly Instruction

  6. Place downrod over canopy, decorative ring and yoke cover. Thread lead wires and safety cable from motor assembly through downrod.
    Assembly Instruction

  7. Slip downrod into motor housing yoke, aligning holes and install cross pin and keeper pin. Insert cross pin through yoke and downrod until point appears on the other side, and insert keeper pin on cross pin. Pull the downrod up tight against the cross pin, and then evenly tighten the downrod set screws on motor housing yoke. Place yoke cover on top housing of fan.
    Warning: Cross pin and keeper pin must be installed securely, failure to install them will result in serious injury.
    Assembly Instruction

  8. Install ball end of downrod into mounting bracket opening. Align (engage) slot onball with tab on mounting bracket. Warning: Failure to align slot on ball with tab may result in serious injury. Important: If using the angle mount, make sure open end of mounting bracketis installed facing the higher point of the ceiling and make sure the ceiling angle is not steeper than 20º. Longer downrod may be necessary allowing the fan blades to rotate without obstructions.
    Assembly Instruction

  9. For Canadian installation and for USA fan and light kit combinations over 35 lbs, in both flush and downrod modes the safety cable must be installed into the house structure beams using 3” lag screws, washers and lock washers provided. Make sure that when the safety cable is fully extended the lead wires are longer than the cable and no stress is placed on the lead wires. Note: If Installing The Secondary Support Safety Cable in the U.S., Do Not Remove Knockouts In The Outlet Box.
    Assembly Instruction

  10. Make wiring connections using wire connectors provided as indicated above. Brown wire from fan to Brown wire from receiver marked Motor U. Gray wire from fan to Gray wire from receiver marked Motor V. Thinner blue wire from fan to Blue wire from receiver marked Motor W. White wire from fan marked “For light” to White wire from receiver marked “For light”.
    Thicker blue wire from fan marked “For light” to Blue wire from receiver marked “For light”. White (Neutral) wire from house to White wire from remote marked AC IN N. Black (Live) wire from house to Black wire from remote marked AC IN L. Connect all green grounded wires to Grounded wire from House. Make sure that no filaments are outside of the wire connectors. Insert the remote receiver into mounting bracket. After making the wire connections, the wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box and ungrounded conductor on the other side of the outlet box. The splices after being made should be turned upward and pushed carefully up into the outlet box.
    Caution: The installation has to be complete before operate the fan. Receiver has to be used on the fan and cannot be bypassed.
    Assembly Instruction

  11. Lift Canopy, aligning the key holes with the preinstalled screws on canopy and turning clockwise till tight, and then reinstall the set screw removed in step 3. Install canopy ring by locating its groove with the screws on canopy and turn clockwise till tight.
    Assembly Instruction

  12. Install blade bracket with blade by 2 blade set screws and washers provided. Tighten screws securely. Repeat this process for remaining blades.
    Assembly Instruction

  13. Insert blade assembly into the slot on flywheel.
    Install it with set screws provided, aligning each of the holes as shown and tighten all screws securely. Repeat this process for remaining blade assemblies.
    Assembly Instruction

  14. Loosen 2 and remove 1 preassembled screw from the plate on motor. Save screw for later use.
    Assembly Instruction

  15. Attach light pan onto the plate on motor, Place light pan over the lead wires from fan, aligning the keyhole slots on the light plate with the preassembled screws on the plate. Twist clockwise till lock. Reinstall the screw removed in step 14. Tighten all screws securely.
    Assembly Instruction

  16. Loosen 2 and remove 1 preassembled screw from light pan. Save screw for later use.
    Assembly Instruction

  17. Connect white wire from fan to white wire from LED light kit and then connect blue (or black) wire from fan to black (or blue) wire from LED light fixture. Attach LED light fixture onto the light pan, aligning the keyhole slots on the light fixture with the preassembled screws on the light pan and twist clockwise till lock. Reinstall the screw removed in step 16. Tighten all screws securely.
    Assembly Instruction

  18. Attach light shade to light pan by locating . dimples in light pan with grooves on the light shade and twist clockwise till tight.
    Assembly Instruction
    Assembly Instruction

Remote Controller Operation

Remove the battery cover from the remote control transmitter and install batteries.
Replace the cover. This remote uses 2 1.5V/AAA batteries.
Note: If not using for long periods of time, remove battery to prevent damage to remote transmitter, and store the remote transmitter away from excess heat or humidity.

Dimming, Non Dimming Setting (Only available for fans with light)

In the dimming mold, it is a light dimming selection and it is to be used with dimmable luminaries. The remote controller is set with dimming function at factory. In ON/OFF (non-dimming mold), it is for light ON/OFF only (non- dimming function).

Universal Mode and Learning Mode

Battery Instruction

There are “Universal Mode” and “Learning Mode” (marks “0” and “1”) with the remote controller.
If choosing “Universal   Mode”, simply place dip (code) switch at LOWER position (mark “0”). Your fan with the remote controller is ready to use.

Note: If using universal mode, your fan can be controlled with other remote transmitters with the same setting.
To control the fan with specific remote transmitter, choose “Learning Mode” by placing the dip (code) switch at UPPER (mark “1”) position and then make learn function setting as below.

Learn Function Setting

Important: Turn the power on for ONLY the specific fan you wish to pair with the remote controller. Make sure to turn the power off for all other fans with which you use the same remote controller.
Restore power to your fan, press and hold the “SET” button to pair the Transmitter and receiver. You must press the ‘SET” button within 60 seconds of restoring power to the fan.
Note: Fan will operate at minimum speed and light will blinks after the setting.
Note: If the power is on already, you must turn the power off then turn the power back for remote control setting.
Note: If reset the dip switch to “0” position (universal mold). It has to be paired again, run the learn function setting.

The remote control buttons control the fan speed as follows:

Fan speed
1 = minimum speed 2 = low speed 3 = medium low speed
4 = medium speed 5 = medium high speed 6 = high speed

 This button turns the fan off.
 Forward/Reverse button- This button is to control direction of fan rotation. Press once to change direction of the fan rotation. Fan must be running to reverse.
 Light button- Press this button to turn light on or off.
Light button- Press this button to desired brightness, dim to bright.
 Light button- Press this button to desired brightness, bright to dim.
Breeze
Button Instruction

Press the Breeze button, the fan will operate at high speed (6th) for 30 seconds, then automatically change to 5th, 4th, 3rd, 2nd, 1st at intervals of 30 seconds, and then change it from Low speed (1st) to 2nd, 3rd, 4th, 5th, 6th repeat the cycle until the breeze mode is canceled.

Breeze mold can be erase by pressing the buttons of power or speed control.

Note: This remote controller has auto resume function, the fan and light will maintain the last setting if turned off with exception of the Breeze mold.

Install Transmitter wall mount cradle with 2 screws provided.

Useful tips :
Take remote transmitter up by pushing it at lower area of the transmitter.
The remote transmitter can be held on magnetic metal materials by a magnet built in the transmitter.
Mounting Instruction

The receiver provides the following protective functions

Lock protection: The DC motor has a build-in safety feature against blade obstruction during operation. If something obstructs the fan blades, the motor will stop operation after about 20 seconds of interruption. Please remove obstacles and reset it by turning the power off, and then turn power back on.

Over 40W protection- When the receiver detects motor power consumption which is greater than 40W, the fan RPM will be lowered to protect it from overloading.

User Tips

  1. If your fan is operating automatically after installation, it is still using the factory setting. Follow the settings for Learn Mode above to reset.

  2. If the fan or light isn’t working, reset power (turn the power off then turn the power back on) and follow the Universal Mode or Learn Mode remote control settings.
    Note: Make learn setting either you change it from universal mode to learn mode or change it back to universal mode from learn mode.

  3. If two or more fans in the same remote signal range are on the same power supply, they cannot be operated separately by remote control. Use a separate power supply for each fan, such as an individual wall switch, and restrict the power supply to only the fan which you are pairing with its transmitter in order to use the remote controller.

  4. When the fan is turned on to oscillate in either forward or reverse direction, it may shudder briefly until fully engaged. This is a normal operation for this fan; the shuddering will quickly cease as movement is engaged.

THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS. (1)THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.

Troubleshooting

If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation, or wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please check this Troubleshooting Chart. If a problem cannot be remedied, or you are experiencing difficulty in installation, please call our Customer Service Center at the number printed on your parts list insert sheet.

Warning: Before you begin installing, servicing or cleaning the fan unit, switch the power off at the service panel and lock the service panel to prevent the power from being switched back on accidentally. If the service panel cannot be locked to prevent the power from being switched on accidentally, securely fasten a warning sign to the service panel.

Trouble Suggested Remedy
If fan does not start:
  1. Check main and branch circuit fuses or circuit breakers.
  2. Check line wire connections to fan and switch wire connections in switch housing. CAUTION: Make sure main power is turned off.
  3. If this fan uses manual fonvard/reverse switch, make sure the switch is pushed firmly either way. Fan will not operate when switch is in the middle.
  4. f this fan uses a remote controller, make sure dip switches are in the correct setting and make sure the battery works.

If fan sounds noisy:|

  1. Check to make sure all screws in motor housing are snug (not over tightened).

  2. Check to make sure the screws which attach the fan blade holder to the motor are tight.

  3. Check to make sure wire nut connectors in switch housing are not rattling against each other or against the interior wall of the switch housing.
    CAUTION: Make Sure main power is turned Off before entering switch housing.

  4. Check to be sure lightbulb is tight in socket and not touching the glass shade.

  5. Some fan motors are sensitive to signals from Solid State variable speed controls.

  6. Allow “break-in” period of 24 hours.      Most noises associated with a new fan will

disappear after this period.

If fan wobbles:|

  1. If this is a downrod mount fan, make sure the ridge on mounting bracket engages the notch in the downrod ball.
  2. Make sure that canopy, mounting bracket or mounting plate are tightened securely to ceiling junction box and junction box is mounted firmly to ceiling joist.
  3. Check that all blades are screwed firmly into blade holders
  4. Check that all blade holders are tightened securely to motor.
  5. Most fan wobble problems are caused when blade levels are unequal. Check this level by selecting a point on the ceiling above the tip of one of the blades. Measure this distance from blade tip to ceiling. Keeping measure within 1/8″, rotate the fan until the next blade is positioned for measurement. Repeat for each blade. If all blade levels are not equal, you can adjust blade levels by the following procedure. To adjust a blade tip down, insert a washer (not supplied) between the blade and blade holder at the screw closest to the motor. To adjust a blade tip up, insert washer (not supplied) between the blade and blade holder at the two screws farthest from the motor. Reverse the position of the washer if blades mount from top of blade.
  6. If blade wobble is still noticeable, interchanging two adjacent blades can redistribute the weight and possibly result in smoother operation.If the above steps do not eliminate the wobble problem, you will need to dynamically balance your fan with balancing kit provided.

If light does not work|

  1. Check blue wire from fan to make sure it is connected to hot wire from house.
  2. Check for loose or disconnected wires in fan switch housing
  3. Check for loose or disconnected wires in light kit.
  4. Check for faulty lightbulb and make sure bulb is tight in socket.
  5. Remove light kit and check the plug connections if they are present.
  6. If this fan uses a remote controller, make sure dip switches are in the correct setting and make sure the battery works.

CAUTION: Make sure main power is turned off before entering switch housing and/or canopy.

References

Read User Manual Online (PDF format)

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