Switchbot Hub 2 Thermometer Hygrometer User Manual

SwitchBot Hub 2
User Manual

Package Contents

List of Components

Preparation

You will need:

• A’smartphone or tablet using Bluetooth 4.2 or later.
• The latest version of our app, downloadable via the Apple App Store or Google Play Store.
• A SwitchBot account, you can register via our app or sign in to your account directly if you already have one.

https://apps.apple.com/cn/app/switchbot/id1087374760| https://play.google.com/store/apps/details?id=com.theswitchbot.switchbot&hl=en

Add Hub 2 to the SwitchBot app
Open our app and sign in to your account. Tap “+” at the top right of the home page, find the Hub 2 icon and select, then follow the instructions to add your device.

Safety Information

• Keep this product away from heat and humidity, and make sure it does not come into contact with fire or water.
• Do not operate this product with wet hands.
• This product is a precision-based electronic product, please avoid physical damage.
• Do not attempt to disassemble, repair, or modify the product.
• Do not use the product where wireless devices are not allowed,

Installation

Infrared Emission Range
Test subject: SwitchBot LED Strip Light

Infrared Receiving Range
Test subject: SwitchBot Ceiling Light and its remote control

Placement Tips

• As shown above, make sure your appliance to be controlled is within Hub 2’s infrared emission range.
• Since the infrared signal can be blocked by walls and other physical objects, make sure there are no obstacles between Hub 2 and your appliance.
• Make sure your appliance works well and is at an appropriate angle to your Hub 2.
• For better Internet connection strength, please place Hub 2 near your router.

Option 1: Place your Hub 2 on a horizontal surface
Outstretch the stand on the back of your Hub 2 and place it on a horizontal surface like a table or a shelf. Pull straight the cable when it goes through the hole on the stand, so that the cable does not affect your Hub 2’s stable standing. 

Option 2: Attach your Hub onto a wall with the adhesive tape
Step 1: Stick the adhesive tape to the back of your Hub 2.

Step 2: Find a good position and attach your Hub 2 there.
Find a suitable position and test whether your Hub 2 works well with your appliance in this position. If everything works well, clean the surface and stick your Hub 2 there. Then press it for about 30 seconds to ensure it is securely attached. The adhesive tape can stick better to smooth door surfaces, glass and ceramic tiles.

Removing Hub 2
Note: Avoid grabbing and pulling your Hub 2 directly from the wall, this may cause damage to it or your wall surface.
Hold your Hub 2, turn it clockwise or counterclockwise and gradually increase force until it detaches from the wall.

Precautions

• Use only 5V 2 A power adaptor to connect your Hub 2. Other types of adaptors may damage or affect normal functioning

• Do not use adaptors that have no safety certifications.

• The temperature and humidity sensor is on the cable that we provide.
  1f you use a normal cable to connect your Hub 2, it will not show temperature and humidity readings on its display.

• Do not outstretch your Hub 2’s stand with too much force, or the stand may break.

• Use only Type-C cable to connect your Hub 2 to a power supply.

• Avoid stretching or pulling the cable, this may affect the temperature and humidity sensor’s data transmission.

Device Status Description

Adding Device

Bluetooth device is operated via the app once.

Upgrading Firmware

Indicator light starts flashing slowly and other lights on the display go off.| Upgrading firmware.
The display lights up and indicator light flashes slowly.| Firmware upgraded successfully.
The display and indicator light both stay lit up.| Connected to the Internet.

Learning Remote Control

Indicator light lights up for 2 seconds then goes off, then flashes once after you press your remote control.| Learning remote control.
Indicator light flashes once after 10 seconds after the status above.| Operation timeout. Failed to learn remote control.

Temperature and Humidity Alerts

Device Status| Buzzer beeps continuously. Temperature and humidity readings and button lights flash constantly.
---|---
Description| Temperature or humidity reading reaches ji¢ set value.
What to Do| Press any button on your Hub 2 to lft the alert or wait for 30 seconds for the alert to go off itself.

Please visit support.switch-bot.com for detailed information.

Troubleshooting

If you have difficulty configuring Wi-Fi for your Hub 2, please scan the QR code below for solutions.

https://support.switch-bot.com/hc/en-us/articles/8071641642135

Ifyou have difficulty adding remote controls to your Hub 2, please scan the QR code below for solutions.

https://support.switch-bot.com/hc/en-us/articles/8069379964695

If your Hub 2 shows faulty temperature or humidity readings, please scan the QR code below for solutions.

https://support.switch-bot.com/hc/en-us/articles/9747052703895

Resetting Factory Settings

Touch and hold the two touch buttons located on the device. After 2 seconds, the indicator light will start flashing and then turn off after another 13 seconds. Now release the buttons, the indicator light will light up then turn off. Your Hub 2 has now been reset to factory settings.

Firmware Upgrades

In order to improve user experience, we will regularly release firmware updates to introduce new functions and solve any software defects that may occur during usage. When a new firmware version is avalable, we will send an upgrade notification to your account via our app. When upgrading, please make sure your product is powered on and make
sure your smartphone is within range to prevent interference.

Specification

Hub 2
Model: W3202100
Color: White
Material: ABS
Size: 80 x 70 x 23 mm (3.1 x 2.8×0.91n)
Weight: 63 g (2.2 0z)
Power: 5V **** 2A
Operating Temperature: ~20 °C to 40 °C (~4 °F to 104 °F)
Operating Humidity: 0 % to 90 % RH
Network Connectivity: 802.11 b/g/n, 2.4 GHz Wi-Fi, Bluetooth
Low Energy
System Requirements: i0S 11.0+, Android 0S 5.0+

Temperature and Humidity Sensor
Resolution: 0.1°C /0.1 °F, 1% RH
Temperature Range: ~20 °C to 80 °C (-4 % to 176 °F)
Humidity Range: 0 to 99 % RH
Temperature Accuracy:
20 °C’t0 0 °C (-4 °F to 32 °F) [£0.4 °C/ 0.7 °F] 0°C 10 65 °C (32 °F to 149 °F) [+0.2°C/ 0.4 °F] 65 °C to 80 °C (149 °F to 176 °F) [£0.3 °C/ 0.5 °F] (Temperature unit can be changed in the app.)
Humidity Accuracy:
00 10 % RH (3 % RH)
10 % to 90 % RH (+2 % RH)
90 % t0 99 % RH (+3 % RH)

Warranty

We warrant to the original owner of the product that the product will be free from defects in materials and workmanship. Please note that this limited warranty does not cover:

1. Products submitted beyond the original limited warranty period.
2. Products on which repairs or modifying have been attempted.
3. Products subjected to falls, extreme temperatures, water, or other operating conditions outside the product specifications.
4. Damage due to natural disaster (including but not limited to lightning, flood, tornado, earthquake, or hurricane, etc.).
5. Damage due to misuse, abuse, negligence or casualty (e.g. fire).
6. Other damage that is not attributable to defects in the manufacture of product materials.
7. Products purchased from unauthorized resellers.
8. Consumable parts (including but not limited to batteries).
9. Natural wear of the product.

Contact & Support

Setup and Troubleshooting: support.switch-bot.com
Support Email: support@wondertechlabs.com
Feedback: If you have any concerns or problems when using our products, please send feedback via our app through the Profile > Feedback page.

CE/UKCA Warning

To comply with RF exposure requirements, a minimum separation distance 0f 20 cm must be maintained between the user’s body and the device, including the antenna. Use only the supplied or an approved antenna. This device is in compliance with the essential requirements and other relevant provisions of directive 2014/53/EU. All essential radio test suites have been carried out.
CE DOC
Hereby, Woan Technology (Shenzhen) Co., Ltd. declares that the radio equipment type W3202100 is in compliance with Directive 2014/53/EU. The fulltext of the EU declaration of conformity is available at the following internet address: support.switch-bot.com

UKCA DOC
Hereby, Woan Technology (Shenzhen) Co., Ltd. declares that the radio equipment type W3202100 is in compliance with UK Radio Equipment Regulations (51 2017/1206). The full text of the UK declaration of conformity is available at the following internet address: support.switch-bot.com
This product can be used in EU member states and UK.
Manufacturer: Woan Technology (Shenzhen) Co., Ltd.
Address: Room 1101, Qiancheng Commercial Center, No.
5 Haicheng Road,
Mabu Community, Xixiang Subdistrict, Baoan District, Shenzhen,
Guangdong, PR China, 518100
Operation frequency (Max power)
Wi-Fi: 2412 MHZ to 2472 MHz (19.8 dBim)
BLE: 2402 MHz to 2480 MHz (2.0 dBm)
Operation temperature: ~20 °C t0 40 °C

FCC Warning
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class 8 digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
“This equipment generates uses and can radiate radio frequency energy and, i not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no.
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio o television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna
~Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected,
– Consult the dealer or an experienced radio/TV technician for help.
NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifica-tions could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

IC Warning
This device contains license-exempt transmitter(s)receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.

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