Rointe ELBA AQUA Hydraulic Towel Rail User Manual

ELBA AQUA Hydraulic Towel Rail
User Manual

GUARANTEE
5
YEARS
ON THE PRODUCT

SYMBOLS
DANGER. This symbol indicates a medium-high risk hazard which can result in serious injury or even death.
HOT SURFACE. This symbol indicates that product surfaces are hot during and immediately after use. These must not be touched: danger of burns.
OBSERVE THE INSTRUCTIONS IN THE MANUAL. Please read this manual carefully before installing and using the product. Keep it for later use. Read all instructions  and safety warnings. Failure to follow these can result in electric shock, fire or serious injuries.

GENERAL WARNINGS

WARNINGS
This product may be used by children over 8 years of age and by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge under  strict supervision or instruction in the safe use of the product and if they understand the hazards involved. Children should not plug, adjust, clean, play with, or perform  maintenance on this product. Children under 3 years of age should be kept away from this product unless supervised.
DO NOT use the product in enclosed spaces if the persons present cannot leave the room independently and are not under constant supervision.
DO NOT place spray cans, volatile substances, or similar objects within 250mm of the product. DO NOT use insecticides, paints, or chemicals on or near the product.
Some parts of this product could reach high temperatures and cause burns. DO NOT touch the external parts of the product when in operation.
DO NOT install near curtains or other flammable materials.
Particular attention should be paid when children and vulnerable people are present.
Any repair or maintenance that requires the product to be opened the product must be carried out by personnel authorised by ROINTE, who must also be notified if a leak is observed. Only official spare parts approved by ROINTE should be used. Please observe the current and relevant regulations when disposing of this product.
If the power cable is damaged, it must be replaced by personnel authorised by ROINTE to prevent any damage.

IMPORTANT

• ROINTE cannot be held responsible for incorrect sizing of the product unless it has been followed by an official ROINTE technical study.
• Before the first start-up, or before the start of winter, or when the product has not been used for many days, the appliance should be cleaned (follow the steps in the  “maintenance” section of this manual).
• Do not sit or lean on the product.
• Temperature contrasts can lead to “popping” or rattling noises in the device. This is not a fault of the product, but is due to expansion/contraction of the materials.

TECHNICAL INFORMATION

MODEL WIDTH 400| WHITE| TELAN40B077| TELAN40B112| TELAN40B150| TELAN40B172
---|---|---|---|---|---
CHROME| TELAN40C077| TELAN40C112| TELAN40C150| TELAN40C172
DIMENSIONS & WEIGHTS
Width (mm)| 400| 400| 400| 400
Height (mm)| 770| 1,120| 1,500| 1,720
Depth (mm)| 30| 30| 30| 30
Installed depth (mm)| 100| 100| 100| 100
Weight (Kg)| 3.5| 5.8| 8.2| 8.5
Axle distance (mm)| 355| 355| 355| 355
MECHANICAL    CHARACTERISTICS
Connections| | 1/2”| 1/2”| 1/2”| 1/2”
Finishes| | White RAL 9016 / Chrome

Maximum working pressure

|

8 Bar

Maximum working temperature| 95 ºC
Installation| | Vertical
SAFETY & INSTALLATION
Template & Installation Kit| | | |

EAN code

| WHITE| 8435556127499| 8435556127505| 8435556127512| 8435556127529
CHROME| 8435556127536| 8435556127543| 8435556127550| 8435556127567
MODEL WIDTH 450| WHITE| TELAN45B077| TELAN45B112| TELAN45B150| TELAN45B172
---|---|---|---|---|---
CHROME| TELAN45C077| TELAN45C112| TELAN45C150| TELAN45C172
DIMENSIONS & WEIGHTS
Width (mm)| 450| 450| 450| 450
Height (mm)| 770| 1,120| 1,500| 1,720
Depth (mm)| 30| 30| 30| 30
Installed depth (mm)| 100| 100| 100| 100
Weight (Kg)| 4.1| 6.3| 8.9| 10.4
Axle distance (mm)| 405| 405| 405| 405
MECHANICAL    CHARACTERISTICS
Connections| | 1/2”| 1/2”| 1/2”| 1/2”
Finishes| | White RAL 9016 / Chrome
Maximum working pressure| 8 Bar
Maximum working temperature| 95 ºC
Installation| | Vertical
SAFETY & INSTALLATION
Template & Installation Kit| | | |

EAN code

| WHITE| 8435556130758| 8435556130765| 8435556130772| 8435556130789
CHROME| 8435556130796| 8435556130802| 8435556130819| 8435556130826
MODEL WIDTH 500| WHITE| TELAN50B077| TELAN50B112| TELAN50B150| TELAN50B172
---|---|---|---|---|---
CHROME| TELAN50C077| TELAN50C112| TELAN50C150| TELAN50C172
BLACK| TELAN50N077| TELAN50N112| –| –
DIMENSIONS & WEIGHTS
Width (mm)| 500| 500| 500| 500
Height (mm)| 770| 1,120| 1,500| 1,720
Depth (mm)| 30| 30| 30| 30
Installed depth (mm)| 100| 100| 100| 100
Weight (Kg)| 4.4| 6.7| 9.2| 11.2
Axle distance (mm)| 455| 455| 455| 455
MECHANICAL    CHARACTERISTICS
Connections| | 1/2”| 1/2”| 1/2”| 1/2”
Finishes| | White RAL 9016 / Chrome / Black RAL 9005
Maximum working pressure| 8 Bar
Maximum working temperature| 95 ºC
Installation| | Vertical
SAFETY & INSTALLATION
Template & Installation Kit| | | | |

EAN code

| WHITE| 8435556130833| 8435556130840| 8435556130857| 8435556130864
CHROME| 8435556130871| 8435556130888| 8435556130895| 8435556130901
BLACK| 8435556114253| 8435556131328| –| –
MODEL WIDTH 550| WHITE| TELAN55B077| TELAN55B112| TELAN55B150| TELAN55B172
---|---|---|---|---|---
CHROME| TELAN55C077| TELAN55C112| TELAN55C150| TELAN55C172
DIMENSIONS & WEIGHTS
Width (mm)| 550| 550| 550| 550
Height (mm)| 770| 1,120| 1,500| 1,720
Depth (mm)| 30| 30| 30| 30
Installed depth (mm)| 100| 100| 100| 100
Weight (Kg)| 4.5| 7.1| 9.8| 12.1
Axle distance (mm)| 505| 505| 505| 505
MECHANICAL    CHARACTERISTICS
Connections| | 1/2”| 1/2”| 1/2”| 1/2”
Finishes| | White RAL 9016 / Chrome
Maximum working pressure| 8 Bar
Maximum working temperature| 95 ºC
Installation| | Vertical
SAFETY & INSTALLATION
Template & Installation Kit| | | | |

EAN code

| WHITE| 8435556130918| 8435556130925| 8435556130932| 8435556130949
CHROME| 8435556130956| 8435556130963| 8435556130970| 8435556130987

INSTALLATION

We recommend using a trusted Rointe supplier for installation of the product. Find the nearest one by calling us on 0203 321 5928 or using the locator on www.rointe.co.uk.
IMPORTANT: Prior to installation, please locate the metal tag located at the back of the product and note the product reference and serial number. You will need this information to register your guarantee. See section 8 for help on how to register the guarantee.

WARNING: The weight of some of the products may be heavy. The installation may require two people.
IMPORTANT: Please follow these instructions carefully.

IMPORTANT- The vertical product must not be used horizontally.
The connection must be carried out in compliance with the regulations in force. This product is intended to be permanently connected to a fixed installation.
The product must be installed, if possible, away from draughts (windows, doors) or anything else that could interrupt the dissipation of heat by natural convection of the air.  This will ensure that the product will provide the best thermal comfort. Place any object that may impede air circulation (furniture, armchairs) 50 cm from the front of it.

The product must not be placed in front of or directly below a fixed socket. The lower part must be at least 15 cm above the floor.
An installation kit is included in the packaging. Follow the instructions below:

1. Select the right place on the wall.
2. Place the product to establish and mark the place where the brackets will be placed.
3. Drill the holes in the previously marked locations.
4. Insert the plugs in the holes made.
5. Screw the plastic anchoring piece to the wall with screw no. 3 with Ø 5.5 x 50 mm.
6. Screw the two towel rail fastening pieces and the plastic fastening piece to the horizontal tube of the towel rail as shown in the picture with screw no. 6 with Ø 6 x 35 mm.
7. Insert the assembly into the plastic anchoring piece. Fasten with grub screw no. 8 with Ø 2.9 x 9.5 mm.
8. Place the trim on the support piece.

4. MAINTENANCE AND CLEANING

The product does not require any maintenance. We recommend cleaning the product (back, bottom of the product, etc.). Do not use abrasive substances on the product,  clean it with a damp cloth and neutral pH soap and the screen with a dry cloth. Before carrying out any cleaning operation, make sure that the product is switched off and at  room temperature.

GUARANTEE

1. Agreement
   1.1. This section describes the guarantee conditions available to the buyer when purchasing a new product of the Rointe brand. These conditions include all the rights that the buyer has in accordance with current national legislation, as well as the guarantee and additional rights offered by the brand. Any incident detected in your Rointe product can be dealt with by the seller of the product or in a more agile way through the manufacturer itself.
   1.2. Rointe offers you Technical Assistance from our After-Sales Service by telephone at +44 (0)203 321 5929 or email to support@rointe.co.uk, where we will indicate the steps to follow to solve the incident. You will need the product reference (located on the metal characteristics label), serial number, date of purchase and the nature of the fault when contacting us. In addition, you must have a copy of the proof of purchase of the product.
   1.3. ROINTE guarantees there are no material defects of design or manufacture at the time of original purchase. ROINTE guarantees the product for 60 months (5  years), from the date of purchase, or delivery if later, provided it has not been modified, and in accordance with the provisions of the following stipulations.

2. Conditions
   2.1. If during the guarantee period, the product under normal use, and with proper maintenance, fails to function properly and is found to be defective in design,  material, or workmanship, it will be repaired or replaced at the customer’s option, in accordance with the provisions of the law, and subject to the following terms and  conditions:
   2.1.1. The guarantee is only applicable if the original guarantee is issued by the seller and when such guarantee has been registered with Rointe correctly, including the  product reference, serial number (marked on the metal label of the product), date of purchase and proof of purchase. The product guarantee can be registered on our  website at www.rointe.co.uk or can be emailed to support@rointe.co.uk within 90 days of installation. ROINTE reserves the right to refuse a guarantee when this information has been removed or modified after the original product purchase.
   2.1.2. The guarantee is only applicable if the product has been installed by a competent person in accordance with this installation manual and all regulations in force at  the time of installation.
   2.1.3. The guarantee is only applicable to those cases that refer to defects in material, design and manufacture, and in no case covers damage to the product for the  following reasons:
   i) Damage caused by negligence and/or misuse of the product, i.e. used for purposes other than its normal use, or by not respecting the instructions for use, maintenance and cleaning given by ROINTE, as well as by incorrect or inadequate installation or use of the product that may not comply with the technical safety standards in force.
   ii) Corrosion of any part of the product caused by direct exposure to saltwater.
   Where the product is installed within 200 m of the coast, the guarantee period for damage caused by corrosion shall be reduced by 50%.
   iii) Any unauthorised modifications or repairs to the product carried out by third parties or unauthorised persons, or the opening of the product by third parties or unauthorised persons.
   iv) Any accident deemed to be beyond ROINTE’s control, such as (but not limited to): lightning, fire, flood, natural disasters, public disorder, atmospheric or geological phenomena, and all those of a similar nature.
   v) Failures resulting from incorrect installation. In case of doubt, please contact ROINTE.
   2.2. Any repair or replacement carried out as part of this guarantee service does not allow for extension periods or new guarantee periods, i.e. your guarantee will not be extended in the event that a repair or replacement of this product is carried out, but will be suspended until the product is returned repaired or a new one is delivered.
   2.3. Any repair or replacement covered by this guarantee must be a functionally equivalent part. Defective parts or parts removed or replaced shall become the property of ROINTE and must be returned as such.
   2.4. The product must be installed in such a way as to allow access by ROINTE technicians or authorised persons in the event that they need to access the product for repair or maintenance. The user/customer is responsible for the organisational means necessary to allow access to the products by ROINTE for repair or replacement.
   2.5. ROINTE’s Technical Support department will advise you if you need to purchase any parts not covered by this guarantee or outside of this guarantee.
   2.6. This guarantee will not be valid if the product has been tampered with, modified and/or repaired in any way and/or by unauthorised persons. This guarantee will  also not be valid if the product is not correctly installed.
   2.7. This guarantee is not transferable and does not include claims for limescale or frost damage.
   2.8. This guarantee does not affect the purchaser’s statutory rights under applicable national legislation, nor does it affect any rights contracted with the dealer or installer that may arise in performance of the contract of sale.
   2.9. ROINTE, its offices, employees, distributors and installers shall not be liable for any incidental damages arising from the infringement of any rule implied in this  product, as well as for its improper or incorrect use.

HW TO REGISTER YOUR PRODUCT GUARANTEE

IMPORTANT: It is important that you register your ROINTE product as part of our guarantee service, in case you wish to make a claim.
You can register your ROINTE product in the following ways:
WEB

1. Go to https://rointe.com/uk/register-your-guarantee/
2. Log in to your existing account or create a new account if necessary.
3.  Click on “My Products”.
4. Enter your product reference (alphanumeric and in capital letters).
5. Enter your serial number (26 digits located on the metal label of your product starting ith 84).
6. Upload your proof of purchase, such as your invoice in PDF, JPEG or PNG format. This is not mandatory, but doing so ensures that your warranty period is accurate.
7. Click on “Register”.
8. Congratulations! Your product is now registered.

MAIL

1. Send the information listed in the previous section (WEB) to: support@rointe.com
   -INDUSTRIAS ROYAL TERMIC, S.L. – Rointe, C/E Parcela 43, 30140, Santomera (ESPAÑA)
2. Please ensure that you obtain proof of postage.

References

• Calefacción eléctrica de bajo consumo eficiente ✔️ Rointe España
• Calefacción eléctrica de bajo consumo eficiente ✔️ Rointe España
• Home — Rointe France
• Registe a sua garantia — Rointe Portugal

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