Roborock S8 Robotic Vacuum Cleaner User Manual

: June 9, 2024
: Roborock

Table of Contents

Roborock S8 Robotic Vacuum Cleaner
Robotic Vacuum Cleaner
Restrictions
Product Overview
B Installation
Instructions
Starting Cleaning
Routine Maintenance
Basic Parameters
Common Issues
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Roborock S8 Robotic Vacuum Cleaner

Robotic Vacuum Cleaner

Read this user manual with diagrams carefully before using this product and store it properly for future reference.

Restrictions

WARNING

For the purposes of recharging the battery, only use the detachable supply unit roborock CDZ12RR, CDZ20RR, AED06HRR or AED07HRR provided with this product.
Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, or on top of furniture.
To prevent blocking the product and to avoid damage to valuables, remove lightweight items (such as plastic bags) and fragile objects (such as vases) from the floor before cleaning.
Do not place any object (including children and pets) on the product, whether it is in operation or not.
Do not use the product on burning objects (such as cigarette butts).
Do not use the product to clean hard or sharp objects (such as decoration wastes, glass and nails).
The product must be switched off and the plug must be removed from the socket outlet when not in use, before cleaning or maintaining the product.
If placing the robot into storage, charge it fully and turn it off before placing it in a cool dry place. Recharge it at least every three months to prevent the battery over discharging.

Product Overview

A1 Robot (Top View)

Power/Clean

Press and hold to turn the robot on or off
Press to start cleaning
Power Indicator
White: Battery level ≥ 20%
Red: Battery level < 20%
Pulsing: Charging or starting up
Flashing red: Error
Spot Clean/Child Lock
Press to Spot clean
Press and hold for 3 seconds to turn on/off the child lock Dock
Press to return to dock

Note
Press any button to stop the robot during cleaning or docking.

A1-1—Vertical Bumper
A1-2—LiDAR Sensor
A1-3—Wall Sensor
A1-4—Reactive 3D Obstacle Avoidance
Sensor
A1-5—Infrared Fill Light

A2 Robot (Bottom View)

A2-1—Cliff Sensors
A2-2—Carpet Sensor
A2-3—Omnidirectional Wheel
A2-4—Charging Contacts
A2-5—Side Brush
A2-6—Main Brushes
A2-7—Main Brush Cover
A2-8—Main Wheels

A3 Robot (Upper Cover Open)

A3-1—WiFi Indicator Light

Off: WiFi disabled
Flashing slowly: Waiting for connection
Flashing quickly: Connecting
Steady: WiFi connected
A3-2—Reset Button
A3-3—Water Tank Latch
A3-4—Water Tank
A3-5—Vibra Rise Module
A3-6—Air Outlet
A3-7—Bumper

A4 Dustbin

A4-1—Filter Cover
A4-2—Dustbin Latch
A4-3—Cover Latch
A4-4—Washable Filter

A5 Charging Dock

A5-1—Power Indicator
A5-2—Dock Location Beacon
A5-3—Charging Contacts
A5-4—Power Socket
A5-5—Electrode Brushes

A6 Power Cable
A7 Electric Water Tank

A7-1—Stopper
A7-2—Water Filter
A7-3—Water Tank Latch

A8 Vibra Rise Mop Cloth Mount

A8-1—Vibration Module
A8-2—Mop Cloth Attachment Slot
A8-3—Mop Cloth Mount Latches

A9 Vibra Rise Mop Cloth

A9-1—Hook and loop pads

A10 Moisture-proof Mat

B Installation

Important Information

Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.
When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.

Note
When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.

B1 Position the charging dock
Keep the Charging Dock on a level surface, flat against a wall. Connect the power cable to the Charging Dock and tidy cables from the floor. To ensure a better user experience of the mobile app, place the Charging Dock in an area with good WiFi coverage.

B1-1 More than 0.5m (1.6ft)
B1-2 More than 1.5m (4.9ft)

Notes

Allow at least 0.5m (1.6ft) of clearance on each side, and more than 1.5m (4.9ft) in front of the Charging Dock.
If the power cable hangs vertical to the ground, it may
be caught by the robot, causing the Charging Dock to be disconnected.
The Charging Dock indicator is on when the Charging Dock is electrified, and off when the robot is charging.
Do not place the Charging Dock in places that are directly exposed to sunlight, or block the Location Beacon. Otherwise the robot may not be able to automatically return to the Charging Dock.

B2 Secure the charging dock with the adhesive tape
Wipe the floor of the area where the charging dock will be placed with a dry cloth, then secure the dock in place using double-sided tape at the bottom of the dock.
Note
When necessary, remove the double-sided adhesive tape slowly to reduce residue glue.

B3 Attach the Moisture Proof Mat
After fixing the Charging Dock in place, use a dry cloth to clean the area where the Moisture-Proof Mat will be located. Peel off the outer layer of the double-sided tape attached to the bottom of the Moisture-Proof Mat, and stick the mat to the ground as shown.
Notes

Always place the Moisture-Proof Mat on wooden floors.
Peel the double-sided tape slowly to minimize residual adhesive.
The Moisture-Proof mat attaches best to smooth surfaces.

Power on and charge the robot
Press and hold the button to power on the robot. When the power light goes on, place the robot on the dock to charge. Make sure the charging dock power indicator turns off and a “charging” voice alert sounds. To maintain the performance of the high-performance lithium-ion rechargeable battery pack, keep the robot charged.

Note
The robot may not turn on when the battery is low. In this case, place the robot directly onto the dock to charge.

B4 Mopping

Note: To prevent excessive dirt buildup during first-time use, floors should be vacuumed at least three times before mopping.
B4-1—Remove the water tank
Press the water tank latch and slide the tank backwards.

B4-2—Fill the water tank
Remove the water tank stopper, fill the tank with water, and close it tightly.
Notes

To prevent corrosion or damage, only use the Robodoc branded floor cleaner in the water tank.
Do not use hot water as this may cause the tank to deform.

B4-3—Reinstall the water tank
Slide the water tank into the robot until you hear it lock with a click.

B4-4—Install the Vibra Rise mop cloth
Dampen the mop cloth and wring it until it stops dripping. Insert it into the bottom along the attachment slot and stick it firmly in place.

B4-5—Install the VibraRise mop cloth mount
Slide the Vibra Rise mop cloth mount forwards under the water tank. A click indicates that it is locked in place.

B4-6—Remove the Vibra Rise mop cloth mount
When the robot returns to the dock after cleaning, press the latches on both sides, and slide the VibraRise mop cloth mount backwards to remove it.

Notes

Wash the VibraRise mop cloth after each use, and regularly empty the water tank of unused water.
Remove the VibraRise mop cloth mount when not mopping. The water tank can stay in place.
B4-7— WARNING
Risk of injury. Do not place your finger between VibraRise mop cloth mount and water tank.

Connecting to the App
This robot supports both Roborock and Xiaomi Home apps. Choose the one that best meets your needs.

Download App
Option 1: Search for “Roborock” in the App Store or Google Play or scan the QR code to download and install the app.

Option 2: Search for “Xiaomi Home” in the App Store or Google Play or scan the QR code to download and install the app.

Reset WiFi

Open the top cover and find the WiFi indicator.
Press and hold the and buttons until you hear the “Resetting WiFi” voice alert. The reset is complete when the WiFi indicator flashes slowly. The robot will then wait for a connection.

If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.
Note

Add device

Open the Roborock App, tap the “Scan to Connect” button, or open the Xiaomi Home app, tap “+” in the top right corner and add the device as instructed in the app.
Notes

The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.
Only 2.4 GHz WiFi is supported.
If the robot waits more than 30 minutes for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.

Instructions

On/Off
Press and hold the button to turn on the robot. The power indicator will turn on and the robot will enter standby mode. Press
and hold the button to turn off the robot and complete the cleaning cycle.

NOTE : The robot cannot be turned off when it is being charged.

Starting Cleaning

Press the button to start cleaning. The robot will plan its cleaning route according to its scan of the room. It splits a room into
zones, first draws out zone edges, and then fills the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house.

Notes

To allow the robot to automatically vacuum and return to the dock, start the robot from the dock. Do not move the dock during cleaning.
Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting the cleanup.
If cleaning is completed in less than 10 minutes, the area will be cleaned twice.
If the battery runs low during the cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.
When the VibraRise mop cloth mount is attached, the robot will retract it when cleaning the carpet. You can also set the carpet as a no-go zone in the app to avoid it.
Before starting each mopping task, make sure that the VibraRise mop has been properly installed.

Spot Cleaning
Press the button to start spot cleaning. Cleaning range: The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself.

Note
After spot cleaning, the robot will automatically return to the starting point and enter Standby mode.
Pause
When the robot is running, press any button to pause it, press the button to resume cleaning, and press the button to send it back to the dock.

Note
Placing a paused robot on the dock manually will end the current cleanup.

Refilling the Water Tank or Cleaning the VibraRise Mop Cloth
To add water or clean the VibraRise mop cloth, press any button to stop the robot and remove the mopping module. After adding water or cleaning the VibraRise mop cloth, reinstall the mopping module and press the button to continue.

Sleep
If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds. Press any button to wake the robot up.

Notes

The robot will not go to sleep when it is charging.
The robot will automatically shut down if left in sleep mode for more than 12 hours.

DND Mode
The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period. When DND mode is activated, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice prompts will lower.

Child Lock
Press and hold the button to enable/disable the child lock. You can also set it in the app. Once enabled, the robot will not react to button presses when it is stationary. When the robot is cleaning or docking, press any button to stop it.

Charging
After cleaning, the robot will automatically return to the dock to charge. In Pause mode, press the button to send the robot back to the dock. The power indicator will pulse as the robot charges.
Note
If the robot fails to find the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge.

Error
If an error occurs, the power indicator will flash red and a voice alert will sound.
Notes

The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
Placing a malfunctioning robot on the dock manually will end the current cleanup.

System Reset
If the robot does not respond when a button is pressed or cannot be turned off, reset the system. Press the Reset button, and the robot will reset automatically.
Note
After resetting the system, scheduled cleaning, WiFi, etc. will be restored to factory settings.

Restore Factory Settings
If the robot does not function properly after a system reset, switch it on. Press and hold the button and at the same time, press the Reset button until you hear the “Restoring factory settings” voice prompt. The robot will then be restored to factory settings.

Routine Maintenance

C1 Main Brushes

Clean every 2 weeks and replace every 6-12 months.
C1-1—Main Brush
C1-2—Main Brush Cover
C1-3—Latches
C1-4—Main Brush Bearing
C1-5—Main Brush Caps
C1-6—Turn over the robot and press the latches to remove the main brush cover.
Remove the main brush and pull out the main brush bearing.
Pull out the main brush caps. After removing the tangled hair or dirt at both ends of the main brush, reinstall it, press on the
main brush cover to lock it in place.

Note

Main brush should be wiped down with a wet cloth and left to dry away from direct sunlight.
Do not use corrosive cleaning fluids or disinfectants to clean the main brush.

C2 Side Brush

Unscrew the side brush screw.
Remove and clean the side brush. Reinstall the brush and tighten the screw.

C3 Omnidirectional Wheel
C3-1—Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.

Note
The omnidirectional wheel bracket cannot be removed.

C3-2—Rinse the wheel and the axle with water to remove any hair and dirt. Dry and reattach the wheel, pressing it firmly in place.

C4 Main Wheels

Clean monthly.
Clean the main wheels with a soft, dry cloth.

C5 Dustbin

Open the top cover of the robot and take out the dustbin.
Open the lid and empty the dustbin. Fill the dustbin with clean water and close the lid.
Gently shake the dustbin, and then pour out the dirty water.

Note
To prevent blockage, only use clean water without any cleaning liquid.

Leave the dustbin and the washable filter to dry.

C6 Washable Filter

Clean every 2 weeks and replace every 6-12 months.
- Open the filter cover and remove the filter.
- Rinse the filter repeatedly and tap it to remove as much dirt as possible.

Note
Do not touch the surface of the filter with your hands, brush, or hard objects to avoid potential damage.

Allow 24 hours for the filter to dry thoroughly and reinstall it.
Note: Purchase an additional filter and alternate if necessary.

C7 Water Tank

Clean as required.
- Open the water tank and fill it with clean water.
- Close the water tank and shake it gently.
- Pour out the remaining water as shown.

C8 VibraRise Mop Cloth
Remove the VibraRise mop cloth from the VibraRise mop cloth mount. Clean the VibraRise mop cloth and air-dry it.

Note
A dirty VibraRise mop will affect the mopping performance. Clean it before use.

C9 Robot Sensors

- Clean monthly.
Use a soft, dry cloth to wipe and clean all sensors, including:
C9-1—Wall Sensor
C9-2—Reactive 3D Obstacle Avoidance Sensor

C10 Charging Contact Areas

Clean monthly.
Use a soft dry cloth to wipe the charging contacts on the charging dock and the robot.

Battery
The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery
performance, keep the robot charged during normal use.

Note
If the robot will be left unused for a long period, turn it off and charge it at least every three months to avoid battery damage caused by over-discharge.

Basic Parameters

Robot

Model S80ULT
14.4V/5200mAh (TYP)
Battery lithium-ion battery
Rated Input 20VDC 1.2A
Charging Time < 6 hours

Note
The serial number is on a sticker on the underside of the robot.
Charging Dock

Model CDZ12RR or CDZ20RR
Rated Power 28W
Rated Input 100-240VAC
Rated Output 20VDC 1.2A
Rated Frequency 50-60Hz

Common Issues

Problem : Solution

Unable to power on

The battery level is low. Put the robot on the charging dock and charge it before use.
The battery temperature is too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Unable to charge
Check the power indicator light turns on and that both ends of the power cable are properly connected.
If contact is poor, clean the contact areas on the charging dock and the robot.
Slow charging
When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life.
The charging contacts may be dirty. Wipe them with a dry cloth.
Unable to dock
There are too many obstacles near the charging dock. Move it to an open area.
The robot is too far from the charging dock. Place it closer and retry.
Abnormal behavior
Restart the robot.
Noise during cleaning
The main brush, side brush, main wheels, or omnidirectional wheel may be jammed. Turn off the robot and clean them.
VibraRise system abnormal. Check for jammed objects.
Unable to connect to WiFi
- WiFi is disabled. Reset the WiFi and try again.
- The WiFi signal is poor. Move the robot to an area with good WiFi reception.
- Abnormal WiFi connection. Reset the WiFi, download the latest mobile app, and retry.
- The current Roborock robot is not supported. You can find supported models in the app.
- Unable to connect to WiFi abruptly. There may be an error with your router settings.
- Contact Roborock customer service for additional support.
  Poor cleaning ability or dust falling out
The dustbin is full and needs emptying.
The filter is blocked and needs cleaning.
The main brush is jammed and needs cleaning.

Scheduled cleaning is not working

Keep the robot charged. Scheduled cleaning can only begin when the battery level is above 20%.
Is power always being drawn when the robot is on the charging dock?
The robot will draw power while it is docked to maintain battery performance, but power consumption is minimal.
Does the robot need to be charged for at least 16 hours the first three times it is used?
No, the robot can be used any time after it has been fully charged.
No or little water during mopping Cleaning does not resume after recharging
Check whether there is water in the water tank and use the mobile app to set the scrub
intensity or check the manual for full instructions on how to correctly install the mop cloth
and mop cloth mount.
Make sure that the robot is not in DND mode. DND mode will prevent cleanup. When cleaning a space requiring a top-up charge, if the robot was placed manually on the charging dock before it returned to the dock automatically, it will not be able to continue cleanup.
The robot cannot return to the charging dock after spot cleaning or when it has been moved manually
After spot cleaning or a significant position change, the robot will re-generate the map. If the charging dock is too far away, it may not be able to return to recharge and must be placed on the charging dock manually.
The robot has begun to miss certain spots
It takes a long time to fill the water tank
The wall sensor or cliff sensors may be dirty. Wipe them with a soft dry cloth.
The filter may be blocked and need cleaning.