RCA RACE6024-6COM Electronic Window Air Conditioner Instruction Manual

June 9, 2024
RCA

RCA RACE6024-6COM Electronic Window Air Conditioner

RCA RACE6024-6COM Electronic Window Air Conditioner-
PRODUCT

Product Information: RACE6024-6COM

This product is an air conditioner manufactured and sold by Curtis International Ltd. It uses Refrigerant R32 and is suitable for use in rooms with specific dimensions and capacities as listed in the user manual. The product features the RCA logo and the two dogs (Nipper and Chipper) logo, which are registered trademarks or trademarks of Technicolor (S.A.) or its affiliates and are used under license by Curtis International Ltd.

Warnings:

  • Please read the manual before installation, using, maintenance.
  • Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
  • Do not pierce or burn the appliance.The appliance shall be stored in a room without continuously operating sources (for example: open flames, an operating ignition gas appliance or an operating electric heater.)
  • Please contact the nearest after-sale service center when maintenance is necessary. At the time of maintenance, the maintenance personnel must strictly comply with the Operation Manual provided by the corresponding manufacturer and any non-professional is prohibited to maintain the air conditioner.
  • The handling, installation, storage, servicing and disposal must comply with the provisions of gas-related national laws and regulations, and also national wiring regulation.
  • It is necessary to clear away the refrigerant in the system when maintaining or scrapping an air conditioner. Be aware that refrigerants may not contain an odour.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. Unit operation limits: Outdoor side 61~110 , 80%RH; indoor side 61~90 , 80%RH.

Product Usage Instructions:

Follow the below steps for safe and effective usage of the air conditioner:

Step 1: Site Safety

  • Open Flames Prohibited

Step 2: Operation Safety

  • Open Flames Prohibited
  • Ventilation Necessary
  • Mind Static Electricity Must Wear Protective Clothing and anti-static gloves
  • Don’t use mobile phone

Step 3: Installation Safety

  • Refrigerant Leak Detector Appropriate Installation Location
  • The installation site should be in a well-ventilated condition.
  • The sites for installing and maintaining an air conditioner using Refrigerant R32 should be free from open fire or welding, smoking, drying oven or any other heat source higher than 548 which easily produces open fire.

OPERATION INSTRUCTION

This product has been manufactured and sold under the responsibility of Curtis International Ltd. RCA, the RCA logo, the two dogs (Nipper and Chipper) logo, are registered trademarks or trademarks of Technicolor (S.A.) or its affiliates and are used under license by Curtis International Ltd. Any other product, service, company, trade or product name and logo referenced herein are neither endorsed nor sponsored by Technicolor (S.A.) or its Affiliates.

IMPORTANT SAFETY INSTRUCTIONS

Before installing and using your air conditioner, please read this owner’s manual carefully. Store this manual in a safe place for future reference. Your safety and the safety of others is very important to us. Please pay attention to all safety messages outlined in this owner’s manual.

WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow the following basic precautions:

  • Plug into a grounded 3 prong outlet.
  • Do not remove the ground prong
  • DO not use a plug adapter.
  • DO not use an extension cord
  • Unplug the air conditioner before servicing
  • Use two or more people to move and install the air conditioner

This is a safety alert symbol
This symbol alerts you to potential hazards that can harm you or others or even cause death All safety messages will directly follow the safety alert symbol and/or the words “DANGER” or “WARNING”

WARNING
Failure to immediately follow these instructions may cause serious injury or even death All Safety messages alert you Of potential hazards, how to reduce the chance Of injury, and what can happen if instructions are not followed correctly

INTRODUCTION TO REFRIGERANTS R32

The refrigerants used for air conditioners are environmentally friendly hydrocarbons R32. This kind of erant is combustible and odorless. Moreover, it can burn and explode under certain condition. However, there will be no risk of burning and explosion if you comply with the following table to install your air conditioner in a room with an appropriate area and use it correctly. Compared with ordinary refrigerants, Refrigerant R32 is environmentally friendly and do not destroy the ozone sphere and that its value of greenhouse effect is also very low.

Room area requests for air conditioner with Refrigerant R32RCA
RACE6024-6COM Electronic Window Air Conditioner-FIG-1

Warnings

  1. Please read the manual before installation, using, maintenance.
  2. Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
  3. Do not pierce or burn the appliance.
  4. The appliance shall be stored in a room without continuously operating sources (for example: open flames, an operating ignition gas appliance or an operating electric heater.)
  5. Please contact the nearest after-sale service center when maintenance is necessary. At the time of maintenance, the maintenance personnel must strictly comply with the Operation Manual provided by the corresponding manufacturer and any non-professional is prohibited to maintain the air conditioner.
  6. The handling, installation, storage, servicing and disposal must comply with the provisions of gas-related national laws and regulations, and also national wiring regulation.
  7. It is necessary to clear away the refrigerant in the system when maintaining or scrapping an air conditioner.
  8. Be aware that refrigerants may not contain an odour.
  9. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or supervision or instruction concerning use of the appliance by a person responsible for their safety.
  10. Children should be supervised to ensure that they do not play with the appliance.
  11. Unit operation limits: Outdoor side 61~110 , 80%RH; indoor side 61~90 , 80%RH.RCA RACE6024-6COM Electronic Window Air Conditioner-FIG-2

ELECTRICAL REQUIREMENTS

WARNING
Electrical Shock Hazard

  • Plug into a grounded 3 prong outlet.
  • Do not remove the ground prong.
  • Do not use an adapter
  • Do not use an extension cord.
  • Failure to follow these instructions can result in death, fire, or electrical shock

The electrical ratings for your air conditioner are listed on the model and serial number label located on the front left side of the unit (when facing the front). Specific electrical requirements are listed in the chart below. Follow the requirements below for the type of plug on the power supply cord.

Wiring Requirements

  • 115volt(103min.-127max)
  • (6K-8K) 0-8 amps
  • (6K-8K) 10-amp time-delay fuse orcircuit breaker
  • Use on single outlet circuit only

Power Supply Cord

Recommended Ground Method
For your personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the customer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.

It is the customer’s responsibility:

  • To contact a qualified electrician
  • To assure that the electrical installation is adequate and in conformance with the National Electrical Code, ANSI/NFPA 70 – latest edition, and all local codes and ordinances.

Copies of the standards listed may be obtained from:
National Fire Protection Association
One Batterymarch Park
Quincy, Massachusetts 02269

LCDI Power Cord and Plug
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord that is required by UL. This power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is damaged and leakage occurs, power will be disconnected from the unit. The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test the plug:

  1. Plug power cord into a grounded 3 prong outlet.
  2. Press RESET (on some units a green light will turn on).
  3. Press the TEST Button, The circuit should trip and cut all power to the air conditioner (on some units a green light may tum off.
  4. Press the RESET button for use. You will hear a click and the A/C is ready for use.

NOTES:

  • The RESET button must be engaged for proper use.
  • The power supply cord must be replaced if it fails to trip when the TEST button is pressed and the unit fails to reset.
  • Do not use the power supply cord as an ON/OFF switch. The power supply cord is designed as a protection device.
  • A damaged power supply cord must be replaced with a new power supply cord.
  • The power supply cord contains new user serviceable parts.
  • Opening the tamper-resistant case voids all warranty and performance claims.

NOTE: Your unit’s power cord and plug may differ from the one shown.

PACKING LIST

RCA RACE6024-6COM Electronic Window Air Conditioner-
FIG-5

DISCLAIMER
ALL INFORMATION AND THE TECHNICAL SPECIFICATIONS PRESENTED IN THIS USER’S MANUAL ARE THE PRESENTATION OF THE MANUFACTURER.

INSTALLATION &ASSEMBLY INSTRUCTIONS

Some assembly is required for your new air conditioner. Please read and follow these instructions carefully.

  1. This air conditioner is designed to be installed in a standard double-hung window with a window width between 23″ and 36″ (5 4 mm – 914 mm).
  2. The air conditioner can be installed without the accordion panels to fit in a narrow window opening. See the window dimensions.
  3. The Lower Sash (the lower part of the window that moves up and down) must allow for 14.5″ of vertical clearance when open. (See FIG. 1 ).
  4. All supporting parts must be secured to firm wood, masonry, or metal.
  5. The electrical outlet must be within reach of the power cord.

NOTE: Save the product packaging and installation instructions for future reference. Store the air conditioner in the product box when not in use for an extended period of time.

Top Rall Assembly

The top rail must be assembled prior to installing the air conditioner in the window.
Tools Needed: Phillips Screw Driver

Attaching the Top Rail to the Air Conditioner

  1. Remove the air conditioner from the box and place on a hard flat surface.
  2. Remove top rail from the bottom of the packaging material as shown in FIG. A.
  3. Align the hole in the top rail with those in the top of the unit as shown in FIG. B.
  4. Secure the top rail to the unit with the 3/8″ screws as shown in FIG. C.RCA RACE6024-6COM Electronic Window Air Conditioner-FIG-8

NOTE: For safety reasons, all 4 screws must be used to attach the top rail.

CAUTION
When handling the unit, be careful to avoid cuts from the sharp metal edges and aluminum fins on the front and rear.

MOUNTING HARDWARE

TOOLS NEEDED:

  • Phillips Screw Driver
  • Drill (If pilot holes are needed)

CAUTION
When handling unit, be careful to avoid cuts from sharp metal edges and aluminum fins on front and rear coils.

How to Install

REWORD: Top Rail and Sliding Panels at each side are offset to provide the proper pitch of 5/16″ to the rear of the air conditioner.

  1. Place unit on floor, a bench or a table. There is a Left and Right Window Filler Panel – be sure to use the proper panel for each side.When installed the flange for securing the panel in place to the window sill will be facing into the room.
  2. Hold the Accordion Panel in one hand and gently pull back the center to free the open end.
  3. Slide the free end of the panel into the cabinet as shown in Figures 4. Slide the panel down. Be sure to leave enough space to slip the top and bottom of the frame into the rails on the cabinet.
  4. Once the panel has been installed on the side of the cabinet, make sure it sits securely inside the frame channel by making slight adjustments. Slide the top and bottom ends of the frame into the top and bottom rails of the cabinet.
  5. Slide the panel all the way in and repeat on the other side.
  6. Keeping a firm grip on the air conditioner, carefully place the unit into the window opening so the bottom of the air conditioner frame is against the window sill (FIG. 6). Carefully close the window behind the top rail of the unit. (It is suggested to keep a downward angle so accumulated rain water can drain out from the backside of the unit.)
  7. Extend the side panels out against the window frame.
  8. Place the frame lock between the frame extensions and the window sill as shown (Fig. 8). Drive 3/4″ (19 mm) locking screws through the frame lock and into the sill (FIG. 9). NOTE: To prevent window sill from splitting, drill 1/8″ (3 mm) pilot holes before driving screws.
  9. Drive 1/2″(12.7mm.)locking screws through frame holes into window sash.
  10. To secure lower sash in place, attach right angle sash lock with 3/4″ (19 mm) screw.
  11. Cut foam seal and insert in the space between the upper and lower sashes.

If AC is Blocked by Storm Window
Add wood as shown in FIG.14, or remove storm window before air conditioner is installed.

If storm window frame must remain, be sure the drain holes or slots are not caulked or painted shut.Accumulated rain water or condensation must be allowed to drain out.

Removing AC From Window

  • Turn AC off, and disconnect power cord.
  • Remove sash seal from between windows and unscrew safety lock.
  • Remove screws installed through frame and frame lock.
  • Close (slide) side panels into frame.
    Keeping a firm grip on air conditioner, raise sash and carefully “rock” air conditioner backward to drain any condensate water in base of unit. Be careful not to spill any remaining water while lifting unit from window. Store parts WITH air conditioner.

AIR CONDITIONER USE

Operating your air conditioner properly helps you to obtain the best possible results. This section explains proper air conditioner operation.

IMPORTANT:

  • If you turn off the air conditioner, wait at least 3 minutes before turning it back on. This prevents the air conditioner from blowing a fuse or tripping a circuit breaker.
  • Do not try to operate your air conditioner in the cooling mode when outside temperature is below 65°F (18°C). The inside evaporator coil will freeze up, and the air conditioner will not operate properly.
    NOTE: In the event of a power failure, your air conditioner will operate at the previous settings when the power is restored.

INSTALLATION & ASSEMBLY INSTRUCTIONS Introduction to Refrigerants R32

  • Before installing the appliance, you must read the manual carefully to get the safety information and notes.
  • When filling the combustible refrigerant, any of your rude operations may cause serious injury or injuries to human body or bodies and object or objects.
  • A leak test must be done after the installation is completed.
  • It is a must to do the safety inspection before maintaining or repairing an air conditioner using combustible refrigerant in order to ensure that the fire risk is reduced to minimum.
  • It is necessary to operate the machine under a controlled procedure in order to ensure that any risk arising from the combustible gas or vapor during the operation is reduced to minimum.
  • Requirements for the total weight of filled refrigerant and the area of a room to be equipped with an air conditioner.
  1. Site Safety
  2. Operation Safety
  3. Installation Safety
    • Refrigerant Leak Detector
    • Appropriate Installation Location
    • RCA RACE6024-6COM Electronic Window Air Conditioner-FIG-22The left picture is the schematic diagram of a refrigerant leak detector.

Please note that:

  1. The installation site should be in a well-ventilated condition.
  2. The sites for installing and maintaining an air conditioner using Refrigerant R32 should be free from open fire or welding, smoking, drying oven or any other heat source higher than 548 which easily produces open fire.
  3. When installing an air conditioner, it is necessary to take appropriate anti-static measures such as wear antistatic clothing and/or gloves
  4. It is necessary to choose the site convenient for installation or maintenance wherein the air inlets and outlets of the indoor and outdoor units should be not surrounded by obstacles or close to any heat source or combustible and/or explosive environment.
  5. If the indoor unit suffers refrigerant leak during the installation, all the personnel should go out till the refrigerant leaks completely for 15 minutes. If the product is damaged, it is a must to carry such damaged product back to the maintenance station and it is prohibited to weld the refrigerant pipe or conduct other operations on the user’s site.
  6. It is necessary to choose the place where the inlet and outlet air of the indoor unit is even.
    It is necessary to avoid the places where there are other electrical products, power switch plugs and sockets, kitchen cabinet, bed, sofa and other valuables right under the lines on two sides of the indoor unit, and also prevent mechanical damage from occurring.

USING YOUR AIR CONDITIONER

Electronic Control Panel & Remote Control
NOTE: This display always shows the room temperature in Fan Mode except when setting the Timer.RCA RACE6024-6COM Electronic Window Air Conditioner-
FIG-23

Normal Operating Sounds

  • You may hear a pinging noise caused by water hitting the condenser, on rainy days, or when the humidity is high. This design feature helps remove moisture and improve efficiency.
  • You may hear the thermostat click when the compressor cycles on and off.
  • Water will collect in the base pan during rain or days of high humidity. The water may overflow and drip from the outside part of the unit.
  • The fan may run even when the compressor is not on.
  1. Digital Display:
    When the timer is not in use, the operation mode and the set temperature will be display. Time will be displayed under the timer setting.

  2. and Button:
    Use these buttons on the control panel and remote to increase or decrease the Set Temperature or Timer.
    Temperature range: 61 ~88 or 16 ~31 .

  3. Power Button:
    Turn the air conditioner on and off.

  4. Mode Button:
    Press the mode button to cycle through the various modes: Cool, Dry, Fan and Auto.

    • Cool Mode: The cooling function allows the air conditioner to cool the room and at the same time reduces air . Press the MODE button to activate the cooling function. To optimize the function of the air conditioner, adjust the temperature and the speed by pressing the button indicated.
    • Dry Mode: This function reduces the humidity of the air to make the room more comfortable. Press the MODE button to set the DRY mode. An automatic function of alternating cooling cycles and air fan is activated.
    • Fan Mode: This function only works when the air conditioner is vented. Press the MODE button to set the FAN mode. With pressing the FAN SPEED button, the speed changes in the following sequence: Hi, Med and Lo in FAN mode. humidity
    • Auto Mode: In AUTO mode the unit automatically chooses the mode of operation (COOL,DRY or FAN).In this mode the temperature will be set according to the room temperature (tested by the temperature sensor which is incorporated in the indoor unit.).
  5. Timer Button:
    Use these buttons on the control panel and remote to set the Timer.

    • Timer Off: The timed stop is programmed by pressing TIMER button. Set the rest time by pressing the button or until the rest time displayed is to your then press TIMER button again.
    • Timer On: When the unit is off, press TIMER button , set the temperature with pressing the button ” A ” or “V” . Press TIMER button a second time, set the rest time with pressing the button ” A ” or ” V ” . Press TIMER button a third time, confirm the setting, then will automatically switch on and will show on the display.
    • Note: It can be set to automatically turn off or on in 0.5-24 hour increments. Each press of the ” A ” buttons will increase or decrease the timer. The Timercan be set in 0.5 hours increment below 10 hours and 1 hour increment for IOhours or above. The SET light will turn on while setting. To cancel the set function, press the TIMER button again.
  6. Eco Button:
    When the unit is in ECO mode, the light will turn on. In ECO mode, the unit will turn off once the room is cooled to the user set temperature. Fan will also be off at this point. The unit will turn back on when the room temperature rises above the user set temperature. Before the compressor starts, the fan motor will run for a while, then it will stop for a while, and will repeat to provide a much more comfortable feeling and save energy.

  7. Sleep Button:
    P ress the SLEEP button, all of the display lights will turn off after a while, but the Sleep light is always on. In SLEEP mode, the air conditioner will automatically adjust the temperature and fan speed to make the room more comfortable during the night. The set temperature will automatically raise every 30-60 minutes, and at most change six times until the set temperature is 81 or 82 .

  8. Fan Speed Button:
    Press the FAN SPEED button to choose the fan speed options. You can choose Hi, Med, Lo or auto speed in COOL mode choose Hi, Med, Lo in FAN mode.

  9. Filter Button:
    When the Filter Check light is off, it is to press the Filter Check button. When the Filter Check light is on, can turn off the light by pressing the Filter Check button. After the fan motor works for 500 total hours, the Filter Check light will turn on to remind the user to clean the filter. not necessary

  10. Directional Louvers:
    To direct the airflow, use the horizontal wheel to control the horizontal direction and use the air deflectors to control the vertical direction.

OPERATING YOUR AIR CONDITIONER

REMOTE CONTROL

  1. Power: Turn the air conditioner on and off.
  2. Cool : Press the COOL button to COOL mode.
  3. and : Use these buttons on the control panel and remote to increase or decrease the Set Temperature or Timer. Temperature range: 61 ~88 or 16 ~31 .
  4. Sleep: Press the SLEEP button, all of the display lights will turn off after a while, but the Sleep light is always on. In SLEEP mode, the airconditioner will automatically adjust the temperature and fan speed to make the room more comfortable during the night. The set temperature will automatically raise every 30-60 minutes and at most change six times until the set temperature is 81 or 82 .
  5. Timer: Use these buttons on the control panel and remote to set the Timer. Timer Off: The timed stop is programmed bypressing TIMER button. Set the rest time by pressing the button or until the rest time displayed is to your demand then press TIMER button again. Timer On: When the unit is off, press TIMER button at the first time, set the temperature with pressing the button or . Press TIMER button at the second time, set the rest time with pressing the button or . Press TIMER button at the third time, confirm the setting, then the rest time to next automatical switching-on could be read on the display of the machine. Note: It can be set to automatically turn off or on in 0.5-24 hours. Each press of the buttons will increase or decrease the timer. The Timer can be set in 0.5 hours increment below 10 hours and 1 hour increment for 10 hours or above. The SET light will turn on while setting. To cancel the set function, press the TIMER button again.
  6. Auto Mode: In AUTO mode the unit automaticallychooses the mode of operation(COOL,DRY or FAN). In this mode the temperature will be set automatically according to the room temperature (tested by the temperature sensor which is incorporated in the indoor unit.).
  7. Fan Speed : Press the FAN SPEED button to choose the fan speed options. You can choose Hi, Med, Lo or auto speed in COOL mode and choose Hi, Med, Lo in FAN mode.
  8. Display: To press the DISPLAY button, it can switch off/on all lights or LED display.
  9. Eco: When the unit is in ECO mode, the light will turn on. In ECO mode, the unit will turn off once the room is cooled to the user set temperature. The unit will turn back on when the room temperature rises above the user set temperature. Before the compressor starts, the fan motor will run for a while, then it will stop for a while, and will repeat to provide a much more comfortable feeling and save energy
  10. Fan Only: Press the Fan Only button to FAN ONLY mode.

CARE AND CLEANING

Clean your air conditioner to keep it looking new and to minimize dust build up.

Air Filter Cleaning
The air filter should be checked at least once every month to see if it needs cleaning. Trapped particles and dust can build up in the filter and may decrease airflow as well as cause the cooling coils to accumulate frost. To clean the air filter:

  1. Remove the filter by pulling down on the indents of the filter door on the front of the unit. (See FIG. )
  2. Wash the filter using liquid dish soap and warm water. Rinse the filter thoroughly. Gently shake the filter to remove excess water.
  3. Let the filter dry completely before placing it into the air conditioner.
  4. If you do not wish to wash the filter, you may vacuum the filter to remove the dust and other particles.

Wear and Tear
To minimize wear and tear on the air conditioner, always wait at least 3 minutes before changing modes. This will help prevent the compressor from overheating and the circuit breaker from tripping.

Cabinet Cleanlng

To clean the air conditioner cabinet:

  • Unplug the air conditioner to prevent shock or a fire hazard. The cabinet and front panel of the air conditioner may be dusted with an oilfree cloth or washed with a cloth dampened in a solution of warm water and mild liquid soap. Rinse thoroughly with a damp cloth and wipe dry.
  • Never use harsh cleaners, wax or polish on the cabinet front.
  • Be sure to wring excess water from the cloth before wiping around the controls. Excess water in or around the controls may cause damage to the air conditioner.

Winter Storage
To store the air conditioner when it is not in use for an extended period of time, remove it carefully from the window according to the installation instructions and cover it with plastic or place it in the original box.

TROUBLESHOOTING

RCA RACE6024-6COM Electronic Window Air Conditioner-
FIG-29 RCA RACE6024-6COM Electronic
Window Air Conditioner-FIG-30

SPECIFICATION

RCA RACE6024-6COM Electronic Window Air Conditioner-
FIG-31

LIMITED PRODUCT WARRANTY AIR CONDITIONERS, DEHUMIDIFIERS
To make a warranty claim, please email support@curtiscs.com or call 1-800-968-9853.

Year Warranty

This product is warranted to be free from defects in material and workmanship for a period of one (1) year from the date of original purchase. During this period, your exclusive remedy is repair or replacement of this product or component found to be defective, at our option; however, you are responsible for all costs associated with returning the product to us. If the product or component is no longer available, we will replace with a similar one of equal or greater value. Prior to a replacement being sent, the product must be rendered inoperable or returned to us. This warranty does not cover glass, filters, wear from normal use, use not in conformity with the printed directions., or damage to the product resulting from accident, alteration, abuse, or misuse. This warranty extends only to the original consumer purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is required to make a warranty claim. This warranty is void if the product is used for other than single-family household use or subjected to any voltage and waveform other than as on the specified rating on the label (e.g., 120V-60Hz).

We exclude all claims for special, incidental, and consequential damages caused by breach of express or implied warranty. All liability is limited to the amount of the purchase price. Every lmplled warranty, lncludlng any statutory warranty or condition of merchantability or fitness for a particular purpose, is disclaimed except to the extent prohibited by law, in which case such warranty or condition is limited to the duration of this written warranty. This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live. Somestates or provinces do not allow limitations on implied warranties or special, incidental, or consequential damages, so the foregoing limitations may not apply to you.

For faster service, locate the model, type, and serial numbers on your appliance. ATTACH YOUR PROOF OF PURCHASE HERE, PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you contact the Support Team:

  • Name, address and telephone number.
  • Model number and serial number.
  • A clear, detailed description of the problem.
  • Proof of purchase including dealer or retailer name, address and date of purchase.

The design and specifications are subject to change without prior notice for product improvement. Consult with the sales agency or manufacturer for details. For service assistance and product information, please call: 1-800-968-9853.

Curtis International Ltd.
7045 BECKETT DRIVE,
UNIT 15,
MISSISSAUGA,
ON,
L5S 2A3
www.curtisint.com

References

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