bHaptics X40 TactSuit Generation Full Body Haptic Suit User Manual
- June 9, 2024
- bHaptics
Table of Contents
X40 TactSuit Generation Full Body Haptic Suit
Wearable Haptic Vest
Product Overview
The TactSuit X40 is a wireless haptic vest that contains 40
individually controllable vibrotactile motors, providing positional
haptic feedback to every corner of your body. It is compatible with
a wide range of platforms, including PC, VR, Mobile, and console.
The TactSuit X16 is a lighter version of the X40, designed to be
worn for long gaming sessions with the same powerful haptic
feedback.
What’s in the Box
The basic components included in the box are the TactSuit X40 or
TactSuit X16, mesh lining, Bluetooth dongle, USB Type C charging
cable, User Manual & Warranty. Additional components such as Y
Jack, Audio Cable, and Additional Mesh Lining can be purchased
separately from bHaptics online shop.
Part Names
The TactSuit X40 and X16 have similar part names, including
Haptic Motor, Hanger Loop, Shoulder Snap Buttons, Detachable Logo,
Mesh Lining, Audio Cable Holder, Side Straps, Elastic Loop, Zipper,
Main Controller, Audio Port, Power Button & LED Indicator,
Charging Port, and Strap Adjuster.
LED Indicator
The LED indicator provides information on Bluetooth pairing,
battery status, device management, and power button lock. It has
different colors and blinking patterns for each indication.
Product Usage Instructions
Before Getting Started
Read the user manual before using the product to ensure safe and
proper use of the product.
Product Charging
The TactSuit is shipped in Sleep Mode for safety during
transportation. Before using your TactSuit for the first time, plug
it into a charger to bring it out of sleep mode and fully charge
the device. Use the 2A charging cable included in the package to
charge the device. It takes about 5 hours for TactSuit X40 and 2.5
hours for TactSuit X16 to fully charge the device using 2A charging
current.
Power On / Off
To turn on the TactSuit, press and hold the Power Button for 2
seconds. To turn off the TactSuit, press and hold the Power Button
for 5 seconds.
Product Fitting
Wear the TactSuit over your clothing, adjusting the straps and
elastic loops for a comfortable fit. The haptic motors should be
positioned to provide feedback to the appropriate areas of your
body.
How to Play
The TactSuit is compatible with a wide range of platforms,
including PC VR, standalone VR, PC game, music/movie, and console.
Follow the instructions provided by each platform to use the
TactSuit in your content.
bHaptics Software
The bHaptics software includes bHaptics Player for PC and
Mobile, bHaptics Studio, and bHaptics Designer. Use these software
tools to customize your haptic feedback experience.
Support
If you need support for your TactSuit, visit the support page on
the bHaptics website or contact bHaptics customer service.
Health & Safety Warnings
Read the health and safety warnings provided in the user manual
before using the TactSuit. Do not use the TactSuit if you have any
medical conditions that may be affected by haptic feedback.
Cautions
Follow the cautions provided in the user manual to ensure safe
and proper use of the TactSuit. Do not expose the TactSuit to
water, extreme temperatures, or physical damage.
Limited Customer Warranty
The TactSuit comes with a limited customer warranty. Read the
warranty information provided in the user manual for details on
what is covered and how to make a claim.
Wearable Haptic Vest
X40
X16
User Manual & Warranty
www.bhaptics.com
© 2023 bHaptics Inc. All rights Reserved.
Before Getting Started
Be sure to read the user manual before using the product to ensure safe and
proper use of the product.
· Please read carefully the bHaptics Limited Warranty before using the
product. · Do not use the product for any purpose other than the intended
purpose. · Do not attempt to modify, disassemble or repair the product. · Do
not drop the product or subject the product to other forms of strong impacts.
· Users with sensitive skin should avoid wearing the product directly on the
skin. · Do not excessively pull on the side straps while wearing the product,
as it may irritate your
body. · This product is not waterproof. Store the product in a dry place free
from humidity and
moisture. · The main body of the product contains electronic components and
must not be washed in
water under any circumstances. Should the product need to be cleaned, gently
wipe it with a soft cloth. The mesh lining may be removed, and machine washed
with neutral detergent. (Do not use strong chemicals or strong detergents.) ·
The latest user manual for the device and related software can be found at
https://www. bhaptics.com/support/downloads.
Table of Contents
01 Overview
General Information
4
What’s in the Box
5
Part Names
6
LED Indicator
8
02 Getting Started
Product Charging
9
Power On / Off
10
Product Fitting
11
Enjoy
12
03 How to Play
PC VR
14
Standalone VR
18
PC Game
20
Music / Movie
20
Console
21
04 bHaptics Software bHaptics Player (PC)
23
bHaptics Player (Mobile)
26
bHaptics Studio
29
bHaptics Designer
31
05 Appendix
Product Specifications
32
Support
34
Health & Safety Warnings
36
Cautions
42
Limited Customer Warranty
50
01 Overview
Introducing the TactSuit X40, a wireless haptic vest that packs 40
individually controllable vibrotactile motors. Stay immersed in your content
with positional haptic feedback delivered to every corner of your body.
TactSuit is compatible with a wide range of platforms, including PC, VR,
Mobile, and console.
TactSuit X16 is designed to be a strong, yet lightweight haptic vest that you
can wear for hours. The short and breathable design makes long sit-down gaming
sessions much more enjoyable. TactSuit X16 packs the same vibro-tactile motors
used in the TactSuit X40, giving you the same powerful haptic feedback.
4 Overview
What’s in the Box
Basic Components
TactSuit X40 or TactSuit X16
Mesh Lining Mesh Lining is attached to the device.
Bluetooth Dongle
USB Type C Charging Cable User Manual & Warranty
Additional Components (purchased separately)
Additional Components can be purchased from bHaptics online shop.
bhaptics.com/shop
Y Jack
Audio Cable
Additional Mesh Lining Overview 5
Part Names
Haptic Motor * 40
Hanger Loop Shoulder Snap Buttons Detachable Logo
Mesh Lining Audio Cable Holder
Side Straps * 4 Elastic Loop
Zipper
Main Controller
Audio Port
Power Button & LED Indicator
Charging Port
Strap Adjuster
This product uses 3.63V, 9,800mAh, and 35.574Wh battery and charges to 5V
(maximum 2A). [FR] Ce produit utilise une batterie de 3,63V, 9800mAh et
35,574Wh et se charge à 5V (maximum 2A).
6 Overview
Haptic Motor 16 Mesh Lining
Audio Cable Holder
Side Straps 4 Elastic Loop Strap Adjuster
Hanger Loop Shoulder Snap Buttons
Detachable Logo
Zipper
Main Controller Audio Port Power Button & LED Indicator Charging Port
This product uses 3.63V, 4,900mAh, and 17.787Wh battery and charges to 5V
(maximum 2A). [FR] Ce produit utilise une batterie de 3,63V, 4900mAh et
35,574Wh et se charge à 5V (maximum 2A).
Overview 7
LED Indicator
Blue Bluetooth
Purple Wired
LED State
Mint Button Lock
Red/Green
Yellow
Battery Status Device Management
Indication
Yellow Activated
Power On
Blue Blinking Blue Solid Purple Solid Purple & Blue Blinking Purple & Blue Solid Mint Solid Red Solid Green Solid Yellow Rotating
Bluetooth Pairing Bluetooth Paired Audio Cable In Audio Cable In & Bluetooth Pairing Audio Cable In & Bluetooth Paired Power Button Lock Low Battery or Charging Fully Charged Updating Firmware
8 Overview
02 Getting Started
Product Charging
TactSuit is shipped in Sleep Mode for safety during transportation. Before
using your TactSuit for the first time, plug it into a charger to bring it out
of sleep mode and fully charge the device.
You can use 2A charging cable included in the package to charge the device. It
takes about 5 hours, TactSuit X40, and 2.5 hours, TactSuit X16, to fully
charge the device using 2A charging current.
LED Indication for each battery status
Low Battery
Charging
Fully Charged
Red Solid
0~33% 34~66% 67~99% Red Solid
Green Solid
Be sure to use an authorized AC adapter and included charging cable to charge
the product. Use of an unauthorized device or accessory may result in
personnel injury, may cause damage of the product or your property, and may
void your warranty. [FR] Assurez-vous d’utiliser un adaptateur secteur agréé
et le câble de charge inclus pour charger le produit. L’utilisation d’un
appareil ou d’un accessoire non autorisé peut entraîner des blessures
corporelles, endommager le produit ou votre propriété et annuler votre
garantie.
If the product is left unattended for a long time while the battery is
discharged, the LED may not light even if the charging cable is connected. In
this case, the light turns on again after charging for more than 1 hour. [FR]
Si le produit est laissé sans surveillance pendant une longue période alors
que la batterie est déchargée, la LED peut ne pas s’allumer même si le câble
de charge est connecté. Dans ce cas, le voyant se rallume après une charge
supérieure à 1 heure.
Getting Started 9
Power On / Off
Power on
Push
Lights will turn on in 3 stages
Ready to be Paired when Blinking Blue
If the Power does not turn on, check if it is released from the sleep mode and sufficiently charged. [FR] Si l’alimentation ne s’allume pas, vérifiez s’il est sorti du mode veille et suffisamment chargé.
Auto Power Off
The device will turn off automatically after 3 minutes if it is not paired.
Blinking Blue
Manual Power Off
Lights will turn off in 3 stages
Lights will turn off in 3 stages
If the device is still paired when powered off, it will pair automatically
when you turn on the device again.
10 Getting Started
1 Loosen all the side straps and unzip the zipper.
Product Fitting
2 Wear the device, zip up and pull the side straps (*4) towards the front to
adjust
the suit and fit to your body.
You can also adjust the length of the device using the shoulder snap buttons.
When fastening the snap buttons, please be careful not to fold the cable. [FR]
Lors de la fixation des boutons pression, veillez à ne pas plier le câble.
3 After adjusting the size, organize the straps hanging with the elastic loop
located at the end of the strap. You do not need to repeat this step again
once it is organized to fit your body.
Getting Started 11
Enjoy
Enjoy state-of-the-art haptic feedback and seamless connectivity for every
media.
12 Getting Started
03 How to Play
Embedded Haptics
Audio-based Haptics
(Wireless)
(Wired)
Playing Content with Embedded Haptics
Playing Content without Embedded Haptics
Go to Setup How to Play 13
PC VR
Playing Content with Embedded Haptics
Embedded haptic feedback for this content will be delivered according to the
events, enhancing your immersion more than ever before.
Be sure to disable the “Audio-based Haptics” feature. Leaving the feature ON
will deliver automatic feedback generated by the “Audio-based Hapti cs”
function instead of the content’s embedded feedback. [FR] Assurez-vous de
désactiver la fonction “Haptique basée sur l’audio”. Si vous laissez la
fonctionnalité activée, vous obtiendrez un retour automatique généré par la
fonction « Haptique basée sur l’audio » au lieu du retour intégré au contenu.
- Pairing the TactSuit with PC 1 Install Bluetooth Driver
· Insert the provided dongle into a USB port on your Windows PC. The driver will be automatically installed.
· If you have previously installed other Bluetooth drivers, open [Device Manager] > [Bluetooth] on Windows, and disable all previously installed Bluetooth drivers exceptGeneric Bluetooth Radio’,Bluetooth Enumerator’, `Bluetooth LE enumerator.’ Do NOT try pairing on Windows Settings. [FR] N’essayez PAS de jumeler sur les paramètres Windows.
2 Install and run bHaptics Player
www.bhaptics.com/support/downloads
3 Right click the blinking device icon and click “Pair”
14 How to Play
Paired
- Open “bHaptics Portal”
- Choose the content you want to play and install it
Click Click
Some content requires mod tool installation. The installation guide can be found by clicking ” ” icon from each game page. [FR] Certains contenus nécessitent l’installation de l’outil de modification. Le guide d’installation peut être trouvé en cliquant sur l’icône ” ” de chaque page de jeu.
How to Play 15
PC VR
Playing content without Embedded Haptics
Enjoying Audio-based Haptics (Wireless)
Audio-based Haptics feature creates haptic feedback in real time based on
audio output of content. You can now enjoy all content regardless of native
integration.
Be sure to turn off Wired Audio or remove the audio cable from the device.
[FR] Assurez-vous de désactiver Wired Audio ou de retirer le câble audio de
l’appareil.
2)
16 How to Play
- Refer to p. 25
- Pairing the TactSuit with PC*
- Refer to p. 14
-
Turn on Audio to Haptic function
When Audio to Haptic function and audio signals are on, the audio signal animation will appear on the device icon. -
Click to sync audio capturing device and playback device of Windows
-
Select Content Type (VR / PC FPS / Music), Profile and Mode (stereo/surround) you will be using
You need to have a surround audio driver installed on your PC in order to use the Surround mode. [FR] Vous devez avoir un pilote audio surround installé sur votre PC afin d’utiliser le mode surround.
Click to customize frequency, threshold, activation area using bHaptics Studio
Refer to p. 29 for more details
How to Play 17
Standalone VR
Playing Content with Embedded Haptics
Check the Standalone VR content with embedded haptics at
www.bhaptics.com/games.
- Pairing the TactSuit with Meta Quest
Go to [Settings] on your Quest headset Select [Device] > [Bluetooth] Find [Bluetooth Pairing] and tap [Pair] Select [+Pair new device] and pair your TactSuit - Run a native supported game and enjoy
Enjoy optimized haptic feedback pre-embedded in VR games.
You can manage more detailed settings of the TactSuit by downloading ‘bHaptics player’ from Meta Quest App Lab
Please search ‘bHaptics player’ on the Quest store or download from our website (https:// www.bhaptics.com/support/downloads ).
18 How to Play
Playing content without Embedded Haptics
Enjoying Audio-based Haptics (Wired)
You can use Y jack and audio cable (stereo only) to enjoy every standalone VR
content with TactSuit.
- Plug & Play
Connect your 1) Audio Source with 2) Headphone and 3) TactSuit using Y jack and audio cable as shown in the diagram below.
Y Jack
Connect to Headphone /
Earphone
Insert Y Jack to VR Headset
Audio Cable Holder
Connect to Tactsuit
*Y jack and audio cable can be purchased as separate accessory from bHaptics online shop. (www.bhaptics.com/shop) *TactSuit does not generate sound output. The audio jack is used for converting external sound sources into haptic feedback.
2) You can customize the intensity, Profile, frequency and threshold using
bHaptics Player app on your phone
“bHaptics Player” Application is available in Google Play Store and iOS App
Store.
*Refer to p. 26 for more details
How to Play 19
PC Game
Enjoying Audio-based Haptics (Wireless)
Enjoy the most dynamic gameplay with 360° directional haptic feedback
converted from 7.1 surround sound.
Please refer to PC VR > Enjoying Audio-based Haptics (Wireless) Refer to p.
16
In order to use PC FPS, you need to select Surround Mode to feel 360°
directional haptic feedback. [FR] Pour utiliser PC FPS, vous devez
sélectionner le mode Surround pour ressentir un retour haptique directionnel à
360°. You need to have a surround driver installed on your PC in order to use
the Surround mode. [FR] Vous devez avoir un pilote surround installé sur votre
PC afin d’utiliser le mode surround.
Music / Movie
Enjoying Audio-based Haptics (Wireless)
Feel the trembling bass, beats, rhythm and action with audio-based haptics.
Please refer to PC VR > Enjoying Audio-based Haptics (Wireless) Refer to p.
16
20 How to Play
Console
Enjoying Audio-based Haptics (Wired)
Plug in Audio Jack and take your console gaming to the next level with real-
time stereo haptics.
- Plug & Play
Connect your 1) Audio Source with 2) Headphone and 3) TactSuit using Y jack and audio cable as shown in the diagram below.
*Y jack and audio cable can be purchased as separate accessory from bHaptics online shop. (www.bhaptics.com/shop) **TactSuit does not generate sound output. The audio jack is used for converting external sound sources into haptic feedback. - You can customize the intensity, Profile, frequency and threshold using
bHaptics Player app on your phone
“bHaptics Player” Application is available in Google Play Store and iOS App Store.
Refer to p. 26 for more details How to Play 21
04 bHaptics Software
bHaptics Player bHaptics Player is an essential software required to connect
your device with PC and mobile. You can manage the play mode (Embedded Haptics
/ Audiobased Haptics), haptic intensity, visualization tool and access
bHaptics Portal using this software.
https://www.bhaptics.com/support/downloads
bHaptics Studio bHaptics Studio is an audio based haptic customization tool
which allows you to create or edit the profile by selecting range of
frequencies, threshold and activation area of the vest to feel the sound.
https://studio.bhaptics.com/
bHaptics Designer bHaptics Designer is a web-based haptic feedback authoring
tool that you can use to create haptic patterns by clicking and dragging
between visualized haptic feedback points. Simply click on the “Export” button
to integrate haptic patterns into your content.
https://designer.bhaptics.com/
SDKs SDKs are available for Unity and Unreal. The SDKs include a library of
over 300 different haptic feedback. For more information, please refer to the
manual that is provided with respective plug-in.
https://www.bhaptics.com/support/developer/
22 bHaptics Software
bHaptics Player (PC)
https://www.bhaptics.com/support/downloads
1 Feedback
Visualization Overlay
Monitor the haptic feedback in realtime
2 bHaptics Portal
Find, download and install the list of games with Embedded Haptics
3 Audio-to-Haptic
Activate wireless Audio-based Haptics
4 Pair/Unpair All
Pair or Unpair all scanned or paired devices
5 Play & Pause
Play & Pause haptic feedback
6 Device Panel
List of devices which are paired and waiting to be paired Pairs, unpairs and controls intensity of haptics for each devices
7 Settings
Manage device pairing, run feedback test, find opensource license and control settings
bHaptics Software 23
bHaptics Player (PC)
Device Control
Device Status
Scanned
Connected
Audio-based Haptics (Wireless)
Audio-based Haptics (Wired)
Button Lock
Notice
Device Pairing 1 Individual Pairing : Right Click on the device icon to pair/unpair.
2 Pair All : Click on Toolbox icon to pair/unpair all devices.
Device Information
Mouse over each device icon to check the device information.
Or you can also go to Settings( ) > Device
Scanned
TactSuit X40 RSSI -47dB
Connected
TactSuit X40 Status : Connected / Aux Battery : 35% Feedback Intensity : 40%
24 bHaptics Software
Intensity Adjustment
You can adjust the feedback intensity of each device in realtime by clicking
on each device icons.
Device Management
You can check the list of device from Settings( ) > Device. Here you can
pair/unpair devices, check the device information, and change the devices
settings.
Serial No. Device Firmware Ver.
Feedback Intensity Adjustment
1 Wired Audio 2 Haptic Notification 3 Button Lock 4 Turn off After
Deactivate Wired Audio-based Haptics when the audio cable is plugged in.
Activate and deactivate the “haptic alerts” which you can feel when you turn
the device on and off.
Lock the power button to avoid the device turning off during your play.
Set the time to turn off the device automatically when there is no active
haptic feedback for the set time.
bHaptics Software 25
bHaptics Player (Mobile)
bHaptics Player (Mobile) is an application used to change profiles and settings when using “wired” options for Audiobased Haptics.
https://www.bhaptics.com/support/download
1 Device Pannel 2 Device List 3 Pair/Unpair All 4 Scan 5 Menu
26 bHaptics Software
Find devices ready to be paired, Pair the searched devices by a drag and drop,
Unpair the devices by clicking the icons and selecting the unpair button
Check scanned or paired device information
Pair all scanned devices / Unpair all paired devices
Scan all active devices in pairing mode
Manage device pairing, Find the list of supported games, configure Audio-based
haptics frequency settings, run feedback test, and manage account
Device Control
Bluetooth and location setting must be activated from your mobile settings. Do
not pair directly from the Bluetooth settings on your mobile phone. [FR] Le
Bluetooth et les paramètres de localisation doivent être activés à partir des
paramètres de votre mobile. Ne pas coupler directement à partir des paramètres
Bluetooth de votre téléphone mobile.
Device Status
Scanned
Connected
Disconnected
Device Pairing
1 Click the Scan button to search for TactSuit devices. 2 Drag and Drop the
icon of the scanned device to pair.
Click the Pair All button
to pair all scanned devices.
Go to the Device List menu to selectively pair multiple devices.
Device Management
Manage more detailed settings of the paired devices from the Device List menu.
bHaptics Software 27
bHaptics Player (Mobile)
ATH (Audio-to-Haptic)
When using wired options for Audio-based Haptics, you can select the profile
and customize the settings by connecting the device with bHaptics Player
(Mobile).
1 AtH Main Panel 2 Profile List
Monitor a real-time visualization of the vibration patterns automatically
generated by the AtH conversion using the chosen profile.
The list of downloaded AtH profiles. You can manage your list by creating,
editing, and deleting profiles.
3 Profile Editing
Edit thresholds, gains, and frequency bands of a selected profile.
4 Profile Explore
Explore and download a new profile, create and upload your profile, share your porfile by providing a Profile ID to other users.
28 bHaptics Software
bHaptics Studio
https://studio.bhaptics.com/
bHaptics Studio is an Audio-based Haptics customization tool which allows you
to create or edit the profile by selecting range of frequencies, threshold and
activation area to feel the sound.
Currently bHaptics Studio only supports Windows OS. [FR] Actuellement,
bHaptics Studio ne prend en charge que le système d’exploitation Windows.
1 Menu
Create new profile / Import / Export / Delete
2 Profile List
Select/Edit list of profiles
3 Audio to Haptic Mode Select sound channels (Stereo/Surround)
(Stereo / Surround)
4 Tools
Edit the profile using the tools
5 Frequency and Threshold Setting
Set threshold value by monitoring the dB changes of each frequencies for each audio input real-time.
6 Feedback Point Setting
When an audio signal is input, the haptic feedback point for each devices can be selected.
7 Haptic Feedback Monitoring
Monitor how the audio signal input is being converted to haptic feedback real- time.
bHaptics Software 29
bHaptics Studio
How to Use
1 Select from Stereo or Surround mode for your sound channel.
ex. For 7.1 sound channel, select surround mode
2 Select frequency band using on/off button and adjust the threshold by
dragging the brackets based on the decibel (dB) level on the Audio Signal
Panel. The audio signal panel will show frequency response of the sound you
are playing now.
3 Select activation area for each frequency.
4 Monitor activated haptics in realtime for each frequencies and feedback
point.
30 bHaptics Software
Full guide video is available at www.youtube.com/bhaptics
bHaptics Designer
https://designer.bhaptics.com/ bHaptics Designer is a web-based haptic
feedback authoring tool that you can use to create haptic patterns by clicking
and dragging between visualized haptic feedback points. Simply click on the
“Export” button to integrate haptic patterns into your content. This tool will
help you minimize development time and effort significantly.
How to Use
1 Projects > Create Project. 2 Create Effect. 3 Click on feedback point and
drag to the next point to create path and
design patterns you wish to create.
4 Edit more sophisticated settings such as timing, speed and directions. 5
Play and edit timeline of the haptic feedback pattern you have created. 6
Export Project and import your “.tact” files into your own engine.
Full guide video is available at www.youtube.com/bhaptics bHaptics Software 31
05 Appendix
Product Specifications
Product Name Model Name Main Functions Feedback Point Size Weight Operation Time Operational Temperature Operational Relative Humidity Wireless Frequency Peak Output Power Connection Type Battery Charging
TACTSUIT X40 BHTV40D000 Replicate and deliver stimulation through vibrotactile feedback Total: 40 (front: 20, rear: 20) Body Circumference : 2550 inches Length : 22.5 inches / 24 inches 1.7 kg 18 hours (Measured when all feedback points operating for 1 second every 10 seconds with maximum intensity.) 0 ~ 35 °C From 5% to approx. 95% 2.402 – 2.480 GHz (Bluetooth LE) 0.299 mW Bluetooth Low Energy (BLE) & Auido Port Li-ion rechargeable battery (3.63V, 9800mAh, 35.574Wh) 5hrs with 5V 2A (max)
32 Appendix
Product Name Model Name Main Functions Feedback Point Size Weight Operation Time Operational Temperature Operational Relative Humidity Wireless Frequency Peak Output Power Connection Type Battery Charging
TACTSUIT X16 BHTV16D000 Replicate and deliver stimulation through vibrotactile feedback Total: 16 (front: 8, rear: 8) Body Circumference : 2550 inches Length : 19.7 inches / 20.8 inches 0.95 kg 22 hours (Measured when all feedback points operating for 1 second every 10 seconds with maximum intensity.) 0 ~ 35 °C From 5% to approx. 95% 2.402 – 2.480 GHz (Bluetooth LE) 0.299 mW Bluetooth Low Energy (BLE) & Audio Port Li-ion rechargeable battery (3.63V, 4900mAh, 17.787Wh) 2.5hrs with 5V, 2A (max)
Appendix 33
Support
FAQ
Which Content(Platform) can I enjoy?
You can enjoy various contents on VR(PCVR, Standalone VR), PC(Games, Music and
Movie) and Console etc, using embedded haptics or audio-based haptics.
Does TactSuit provide body tracking? All TactSuit series does not provide body tracking.
What is the playtime of TactSuit?
You can use TactSuit X40 for 18 hours and TactSuit X16 for 22 hours.
(Measuared when All feedback points are operating for 1 second in every 10
second at maximum intensity.)
How can I control the intensity of haptic feedback?
P C-
Pair the device using bHaptics Player on your PC. The intensity control bar will appear when you click on the paired device icon. You can click and drag the bar to adjust the intensity of haptic feedback.
Mobile – Pair the TactSuit via bHaptics Player app on your mobile device. Click the Device List menu and find the Feedback Intensity menu to adjust the intensity of haptic feedback.
Can I wash TactSuit?
The main part of TactSuit contains electric motors and wires and cannot be
washed. In case of contamination, gently wipe the contaminated area with a
soft cloth. (The mesh lining can be detached and washed)
34 Appendix
More FAQ list is available at www.bhaptics.com/support/faqs
Troubleshooting
I can’t connect TactSuit to my PC. Is the TactSuit or Bluetooth dongle
defective? Open Device Manager on your PC and disable PC’s internal Bluetooth
before inserting the provided dongle. If you see CSR Bluetooth Radio under
Bluetooth, please uninstall all software related to CSR Bluetooth, then insert
the provided dongle.
I keep losing connection to the PC when I turn around or stand up. Securing
the line-of-sight between the TactSuit and the Bluetooth dongle is required
for seamless Bluetooth connection. Please insert the Bluetooth dongle to the
front of the PC, rather than the back.
I can’t feel surround feedback while playing content with 7.1 channel sound
(ex. PC FPS game). You need to select Audio-based Haptics from bHaptics
Player, then turn on surround mode. Please note that you need to have a
surround audio driver installed on your PC in order to use the Surround mode.
Please also note that surround mode is not supported for Wired Audio-based
Haptics.
The device can be turned off during your play if you lean back to rest against
the chair. You can lock the device during your play from the settings menu in
bHaptics Player. If you are using bHaptics Player (PC), please go to Settings
Device > Device List. Press + button next to the paired device icon to turn on the “Button Lock”. If you are using bHaptics Player (Mobile), please go to Device List. Press button next to the paired device icon to turn on the “Button Lock”.
Appendix 35
Health & Safety Warnings
To ensure the safety of all users and to minimize the problems that may occur
during using the product, please carefully read and follow the manual and
warnings before using the product.
Before Using the Product
· Please read and follow all the instructions and warnings for set up and
operate the product. · The product is not a toy and should not be used
children under age 12. The product is not sized
for children and improper sizing can lead to discomfort or adverse health
effects. · Be sure to use recommended hardware, software and certified
devices, accessories. If you
don’t, it may result in device performance and may cause damage not covered by
your warranty. Also may result in injury to you or others. · Do not use the
product if you have muscle aches, headache, colds, hangover, stress,
intoxicated or while taking any kind of medicine. · If you are pregnant,
elderly, mentally ill or suffering from heart disease or spinal/skin/muscle
diseases, please consult your doctor before using the product · Keep the
product out of the reach of children and pets. Children and pets may swallow
small parts, may pull on the charging cables and cause the damage of processor
unit, or may wrap the cables around themselves, which may inflict injury or
cause an accident or a malfunction of the product.
36 Appendix
Always use in a safe environment to secure physical/mental safety and prevent
damage to property.
· Never handle dangerous goods such as fire, knives, hot water, etc. while
using the product, and do not use the product in situations that require
attention(such as bicycling, driving or walking and in unstable locations such
as car, train or bus). And do not do any activities that may cause serious
consequences(any activities that may cause death, personal injury or damage to
property).
· You may experience reflex actions when startled by haptic feedback of the
product, so please be sure to check your surroundings before use the product.
· Especially, if you using the product with VR HMD should pay special
attention because wearing the VR headset will completely block your ability to
see your surroundings.
· Before using the product, clean up the things that may cause serious
injuries such as sharp objects and furniture, and always pay special attention
while using the product.
· Be careful that people, pets and other obstacles do not suddenly appear
during use of the product.
Appendix 37
Health & Safety Warnings
If you are affected by any of the following, please be use caution when using the product.
· Heart Disease
If you are startled by the haptic feedback delivered by the product, it can be hard on your heart. Please consult your doctor before using this product.
· Respiratory Disease
Excessive tightening of the side straps may cause breath problems or seizures.
· Spine/ Muscle Disease
When strong haptic feedback is delivered to your body, it can affect your spine and muscles. Please consult your doctor before use and do not use the product for too long.
· Skin Disease
Do not put on the product on bare skin if you have sensitive or weak skin(especially children). If haptic feedback is delivered to the bare skin directly, it may cause itching, rash or swelling of skin.
38 Appendix
If you experience any of the following symptoms, stop to use the product
immediately and consult your doctor.
· Difficulty in breathing, dizziness, seizures, muscle cramps or stiffness,
skin burning, excessive sweating, headache, fatigue, involuntary movements,
nausea, swelling, itching or rashes.
· Don’t use the product until symptoms described above are relieved. If
symptoms persist, consult your doctor and you have to get your doctor’s
approval to use the product again.
· You may be more sensitive to specific content. Therefore remember the type
of content you were playing while you experience those symptoms and please
take special care when you use that type of content.
The device can emit radio wave that could affect the operation of nearby
electronic devices including medical devices.
· Do not use the product in hospitals or any transportations including
aircrafts and automobiles.
· If there is any electronic devices nearby, make sure to maintain a safe
distance between the product and the electronic devices.
· We recommend do not use the product if you or nearby person has a pacemaker
or any other implanted medical devices.
· If you have to use the product inevitably even though you have pacemaker,
please consult your doctor before using the product and be sure to maintain at
least 15cm distance between the product and you.
· Stop using the product as soon as you experience interference between the
product and your medical devices.
Appendix 39
Health & Safety Warnings
Pour assurer la sécurité des utilisateurs et minimiser la possibilité de
problèmes pouvant surve nir lors de l’utilisation du produit, veuillez lire
les avertissements suivants.
Avant d’utiliser le TactSuit
· Veuillez lire et suivre toutes les instructions et les avertissements pour
la configuration et l’utilisation du produit. · Le produit n’est pas un jouet
et ne doit pas être utilisé par des enfants de moins de 12 ans. Le produit
n’est pas
dimensionné pour les enfants et un dimensionnement inapproprié peut entraîner
une gêne ou des effets néfastes sur la santé. · Assurez-vous d’utiliser le
matériel, les logiciels et les appareils et accessoires certifiés recommandés.
Si vous ne le faites pas, cela peut entraîner des performances de l’appareil
et peut causer des dommages non couverts par votre garantie. Cela peut
également entraîner des blessures à vous-même ou à d’autres personnes. ·
N’utilisez pas le produit si vous souffrez de douleurs musculaires, de maux de
tête, durhume, de malaise, de stress, d’intoxication ou si vous êtes sous
l’influence de tout type de médicament. · Si vous êtes âgé(e), enceinte, ou
que vous souffrez d’une maladie mentale, d’une maladie cardiaque ou de
maladies de la colonne vertébrale, de la peau ou des muscles, veuillez
consulter votre médecin avant d’utiliser le produit. · Gardez le produit hors
de portée des enfants et des animaux domestiques. Les enfants et les animaux
domestiques peuvent avaler de petites pièces, tirer sur les câbles de charge
et endommager le processeur, ou peuvent enrouler les câbles autour d’eux, ce
qui peut causer des blessures ou provoquer un accident ou un dysfonctionnement
du produit.
Utilisez le produit uniquement dans un environnement sûr afin de garantir la
sécurité physique et mentale des personnes et d’éviter les dommages matériels.
· Ne manipulez jamais des choses dangereuses telles que du feu, des couteaux,
de l’eau chaude, etc. lors de l’utilisation du produit, et n’utilisez pas le
produit dans des situations nécessitant une attention particulière telles que
le vélo, la conduite ou la marche, ou dans des endroits instables comme une
voiture, un train ou un bus. Et ne faites aucune activité pouvant entraîner
des conséquences graves (toute activité pouvant entraîner la mort, des
blessures corporelles ou des dommages matériels).
· Vous pourriez constater des gestes réflexes en réaction à une rétroaction
haptique inattendue du produit, c’est pourquoi il convient de vous assurer que
votre environnement est sécuritaire avant d’utiliser le produit.
· Surtout, si vous utilisez le produit avec VR HMD, vous devez faire
particulièrement attention car le port du casque VR bloquera complètement
votre capacité à voir votre environnement.
· Avant d’utiliser le produit, éloignez les objets susceptibles de provoquer
des blessuresgraves telles que des objets tranchants et des meubles, et faites
toujours preuve d’une prudence particulière lors de l’utilisation du produit.
· Veillez à ce que des personnes, animaux ou d’autres obstacles n’interfèrent
pas soudainement pendant l’utilisation du produit.
40 Appendix
Si vous souffrez de l’une des maladies suivantes, faites preuve de prudence lors de l’utilisation du produit.
· Maladies cardiaques · Maladies respiratoires
Une rétroaction haptique inattendue du produit peut être difficile à supporter
pour votre coeur. Par conséquent, veuillez consulter votre médecin avant
d’utiliser le produit.
Une sangle principale excessivement serrée peut provoquer des problèmes
respirat oires ou des convulsions.
· Maladie rachidienne ou musculaire
· Maladies de peau
Lorsqu’une forte rétroaction haptique est transmise à votre corps, cela peut
affecter vos muscles et votre colonne vertébrale. Veuillez consulter votre
médecin avant l’utilisation et veillez à ne pas utiliser le produit trop
longtemps.
N’appliquez pas le produit sur la peau nue si vous avez la peau sensible ou
fragile (en particulier pour les enfants). Une rétroaction haptique transmise
directementà la peau nue peut provoquer des démangeaisons, des éruptions
cutanées ou ungonflement de la peau.
Si vous ressentez l’un des symptômes suivants, cessez immédiatement
l’utilisation et consultez votre médecin.
· difficulté à respirer, étourdissements, convulsions, crampes ou raideurs
musculaires, brûlures cutanées, transpiration excessive, maux de tête,
fatigue, mouvements involontaires, nausées, gonflement, démangeaisons ou
éruptions cutanées.
· N’effectuez aucune activité pouvant entraîner des conséquences graves et
n’utilisez pas le produit tant que les symptômes décrits ci-dessus n’auront
pas été soulagés. Si les symptômes persistent, consultez votre médecin et
obtenez son approbation pour utiliser à nouveau le produit.
· Vous pourriez être plus sensible à certains contenus. Par conséquent, notez
le type de contenu utilisé lorsque vous ressentez ces symptômes et faites
particulièrement attention lorsque vous utilisez ce type de contenu.
L’appareil peut émettre des ondes radio susceptibles d’affecter le
fonctionnement des appareils électroniques à proximité, y compris les
appareils médicaux.
· N’utilisez pas le produit dans les hôpitaux ou dans les transports, y
compris les avions et les automobiles. · S’il y a des appareils électroniques
à proximité, assurez-vous de maintenir une distance de sécurité entre le
produit
et les appareils électroniques. · Nous vous recommandons de ne pas utiliser le
produit si vous ou une personne à proximité portez un stimulateur
cardiaque ou tout autre dispositif médical implanté. · Si vous devez
inévitablement utiliser le produit même si vous portez un stimulateur
cardiaque, veuillez consulter votre
médecin avant d’utiliser le produit et veillez à maintenir une distance d’au
moins 15 cm entre le produit et vous. · Arrêtez d’utiliser le produit dès que
vous rencontrez des interférences entre le produit et vos dispositifs
médicaux.
Appendix 41
Cautions
Product Usage Precautions
· Use the product only for its intended purpose. · The recommended
environments for stable operation are as follows:
Temperature : 0 ~ 35 ºC, Huminity : 5~95% Do not use the product in dusty
places
· You may get zapped when you use the product in a dry place. This is caused
by static electricity, and not a product malfunction.
· Be sure to use accessories and parts that bHaptics Inc. provides, or get
official approval from us before using. If not, we cannot guarantee the safety
of the user and we are not responsible for any damage caused by this.
· Please follow the instructions to wear the device fit to your body.
Otherwise, you may feel discomfort and may not feel the haptic feedback
properly.
· When you use the product while the charging cable is connected, be careful
the cable is not wrapped around your body or legs and check frequently during
use.
· Use of the product in a moving vehicle such as a car, bus, plane or train
may increase your susceptibility to adverse symptoms due to variation in speed
or sudden movement.
· We recommend you not to share the product with the others. If you have to
inevitably, clean the device between each use with clean and soft cloth. Also
we recommend you to replace or wash the inner mesh lining periodically to
maintain the product in hygienic conditions.
· If you use the product frequently or for long time period, you may
experience tiredness or soreness in your muscles and body parts. Therefore,
take a rest between uses even if you do not think you need it. And if you feel
discomfort, take longer and more frequent breaks.
· Do not cause a strong impact to the product(do not drop the product or place
a heavy object on it).
42 Appendix
· The product contains a rechargeable Lithium-Ion battery. Please follow below
instructions for your safe usage of the product and prevent personal injury,
damage of the product. Do not use external battery packs or power sources
other than the included charging cable and if you want to use your own cable,
please contact bHaptics official service center. If you have any problems
related to the battery, contact official service center. Never open the main
controller of the device and attempt to repair or replace the battery by
yourself.
· Please follow the instructions below when pairing via Bluetooth. When
pairing, place the product near your PC, laptop or mobile. If not, the product
can be connected to a different device or can fail to pair with your device.
To secure a stable connection remove any obstacles between the product and
your device. Also please use the product within the Bluetooth range.
Bluetooth uses the same frequency band as some industrial, scientific, medical
devices and electronics, and low power devices such as wireless LAN, which may
cause electronic interference between devices. Therefore please do not use
this device in the places where it can cause malfunctioning of the electronic
devices, resulting in serious personal injury and damage to property (ex.
hospital, transportation etc.) The product may not be compatible with some
devices, including those that are not approved by Bluetooth Special Interest
Group (SIG) Do not use Bluetooth for illegal purposes (ex. Pirating copies,
Illegal public transmission etc.)
· Stop using the product immediately when you have an allergic reaction to the
clothes or metals of the product.
· To prevent electric shot, do not disassemble, modify or open any of the
product component. And if the product is broken or damaged(especially any
cable is damaged or a wire is exposed) do not use the product and ask for
repairs from the official service center.
Appendix 43
Cautions
Product Care Precautions
· Keep the product in the following environment to prevent degradation of the
product. Keep the product in cool and dry place(Recommended storage
temperatures: 0~35 ºC, 5~95% humidity) Do not expose the product to dust,
smoke, steam or direct sunlight. The product includes haptic motors and
cables, so to prevent breakdown of the product, do not leave or store the
product folded and crumped. Put the product in the package box and store it in
safe place when not in use.
Cautions for Product Maintenance
· Keep the product out of reach of children and pet for their safety and to
prevent the damage of the product. Children or pets may swallow small parts
of the product or wrap the cables around themselves which may inflict injury
or cause an accident or malfunction. If they swallow any of parts, please
consult with the doctor immediately.
· Be careful not to drop, throw and bend the product. Those may cause damage
of the product. If it happens and suspect any damages please contact to the
bHaptics official service center.
44 Appendix
· If the product is damaged or malfunctioning, stop to use it immediately and
contact bHaptics official service center. Unauthorized repairing may cause
further damage of the product and your Warranty will become null and void.
· Do not allow liquid, small particles or other foreign objects to get into
the product. If this happens, stop use, turn off the product and disconnect
the product from electrical outlet immediately and contact the official
service center.
· If battery leaks: Do not allow the leaking fluid to come in contact with
skin, eyes or clothing. If already in contact, DO NOT RUB; flush the affected
area immediately with clean water and consult with your doctor. Take extra
precautions to keep a leaking battery away from fire as there is a danger of
ignition or explosion.
· The product is an electronic device, so it is non-washable. If it is
contaminated, just drop a few drops of water and gently wipe with soft cloth.
Do not use strong chemicals such as solvents, cleaners, chemically treated
cloth etc. to clean the product and inner mesh lining. If you use these on the
devices, it will cause internal and external damage to the product.
· The inner mesh lining can be detached and machine washed with neutral
detergent (Frequent machine wash can cause deterioration) If you use the
dryer machine, please set the temperature as “low” to prevent deterioration of
the product. We recommend you replace the inner mesh lining periodically to
maintain the product in hygienic conditions.
Appendix 45
Cautions
Wash Mesh Lining
· If the product or accessories need repair, please contact bHaptics official
service. · Do not dispose the product in a fire and never place the product
near the heating equipment or
high voltage appliances. When the product or the battery is overheated, it
may explode. Please follow all applicable laws and regulations when you
recycle or dispose the product
and battery. Disposal of certain electronic devices is strictly regulated in
some areas.
46 Appendix
Cautions
Précautions lors de l’utilisation du produit
· N’utilisez le produit que pour l’usage auquel il est destiné. · Les
paramètres environnementaux recommandés pour un fonctionnement stable sont les
suivants :
Température : de 0 à 35 ºC, Humidité : de 5 à 95 %. Ne pas utiliser le
produit dans des endroits poussiéreux.
· Vous pourriez recevoir une faible décharge électrique si vous utilisez le
produit dans un endroit sec. Ceci est causé par l’électricité statique, et non
par un dysfonctionnement du produit.
· Assurez-vous d’utiliser les pièces et les accessoires fournis par bHaptics
Inc., ou d’obtenir notre approbation officielle avant d’en utiliser d’autres.
Dans le cas contraire, nous ne pouvons garantir la sécurité de l’utilisateur
et nous ne sommes pas responsables des dommages que cela peut provoquer
· Veuillez suivre les instructions pour porter l’appareil de façon à ce qu’il
soit ajusté à votre corps. Dans le cas contraire, vous pourriez éprouver une
gêne et ne pas ressentir correctement la rétroaction haptique.
· Si vous utilisez le produit alors que le câble de charge est connecté,
veillez à ce que le câble ne soit pas enroulé autour de votre corps ou de vos
jambes, et vérifiez fréquemment que ce n’est pas le cas pendant l’utilisation.
· L’utilisation du produit dans un véhicule en mouvement tel qu’une voiture,
un bus, un avion ou un train peut augmenter votre susceptibilité aux symptômes
indésirables dus à une variation de vitesse ou à un mouvement brusque.
· Nous vous recommandons de ne pas partager le produit avec d’autres
personnes. Si vous devez le faire, nettoyez l’appareil entre chaque
utilisation avec un chiffon propre et doux. Nous vous recommandons également
de remplacer ou de laver la doublure intérieure en maille périodiquement afin
de maintenir le produit dans de bonnes conditions d’hygiène.
· Si vous utilisez le produit fréquemment ou pendant une période prolongée,
vous pourriez ressentir de la fatigue ou des douleurs dans les muscles et
certaines parties du corps. Par conséquent, faites des pauses entre les
utilisations, même si vous ne pensez pas en avoir besoin. Si vous ressentez un
inconfort, faites des pauses plus longues et plus fréquentes.
· Le produit contient une batterie lithium-ion rechargeable. Veuillez suivre
les instructions ci-dessous pour une utilisation sûre du produit, et pour
éviter les blessures corporelles et les dommages au produit. N’utilisez pas
de batteries externes ou de sources d’alimentation autres que le câble de
charge inclus ; si vous souhaitez utiliser votre propre câble, veuillez
contacter le centre de service officiel bHaptics. Pour tout problème lié à
la batterie, contactez le centre de service officiel. N’ouvrez jamais le
contrôleur principal de l’appareil et n’essayez pas de réparer ou de remplacer
la batterie par vous-même.
· Veuillez suivre les instructions ci-dessous lors du couplage via Bluetooth.
Lors du couplage, placez le produit à proximité de votre PC, ordinateur
portable ou téléphone mobile. Dans le cas contraire, le produit pourrait se
coupler avec un autre appareil, ou pourrait ne pas parvenir à se coupler avec
votre appareil. Pour assurer une connexion stable, supprimez tout obstacle
entre le produit et votre appareil. Veuillez également utiliser le produit
dans les limites de la portée du Bluetooth. Le Bluetooth utilise la même
gamme de fréquences que certains appareils industriels, scientifiques,
médicaux, appareils électroniques, et appareils à faible consommation
d’énergie tels que les réseaux locaux sans fil, ce qui peut provoquer des
interférences électroniques entre les appareils. Par conséquent, veuillez ne
pas utiliser cet appareil dans des endroits où il peut provoquer le
dysfonctionnement d’appareils électroniques, entraînant des blessures graves
et des dommages matériels (p. ex., dans un hôpital, un moyen de transport,
etc.)
Appendix 47
Cautions
Le produit peut ne pas être compatible avec certains appareils, notamment
ceux qui ne sont pas approuvés par le Bluetooth Special Interest Group (SIG).
N’utilisez pas le Bluetooth à des fins illégales (p. ex., copies piratées,
transmission publique illégale, etc.) · Cessez immédiatement d’utiliser le
produit en cas de réaction allergique aux textiles ou aux métaux du produit. ·
Pour éviter les décharges électriques, ne démontez, ne modifiez ou n’ouvrez
aucun composant du produit. Si le
produit est cassé ou endommagé (en particulier si un câble est endommagé ou
qu’un fil est exposé), n’utilisez pas le produit et adressez-vous au centre de
service officiel pour les réparations nécessaires. · Évitez les impacts
violents sur le produit (ne laissez pas tomber le produit et ne déposez pas
d’objets lourds dessus).
Précautions concernant l’entretien du produit
· Entreposez le produit dans les conditions suivantes afin d’éviter sa
dégradation. Entreposez le produit dans un endroit frais et sec
(températures d’entreposage recommandées : de 0 à 35 ºC, de 5 à 95 %
d’humidité). N’exposez pas le produit à la poussière, à la fumée, à la
vapeur ou à la lumière directe du soleil. Le produit comprend des moteurs
haptiques et des câbles. Afin d’éviter une panne du produit, ne maintenez pas
ou n’entreposez pas le produit plié et froissé. Placez le produit dans sa
boîte d’emballage et rangez-le dans un endroit sûr lorsqu’il n’est pas
utilisé.
Précautions concernant l’entretien du produit
· Maintenez le produit hors de portée des enfants et des animaux pour leur
sécurité et pour éviter d’endommager le produit. Les enfants ou les animaux
domestiques peuvent avaler de petites pièces du produit ou enrouler les câbles
autour d’eux, ce qui peut causer des blessures ou provoquer un accident ou un
dysfonctionnement. Si un enfant ou un animal avale l’une des pièces,
veuillez consulter immédiatement le médecin.
· Veillez à ne pas faire tomber, lancer ou plier le produit ; celui-ci
risquerait d’être endommagé. Si cela se produit et que vous suspectez des
dommages, veuillez contacter le centre de service officiel bHaptics.
· Si le produit est endommagé ou fonctionne mal, cessez immédiatement de
l’utiliser et contactez le centre de service officiel bHaptics. Une réparation
non autorisée risquerait d’endommager davantage le produit et annulerait votre
garantie.
48 Appendix
· Ne laissez pas de liquide, de petites particules ou d’autres corps étrangers
pénétrer dans le produit. Si cela se produit, cessez l’utilisation, éteignez
le produit et débranchez-le immédiatement de la prise électrique, puis
contactez le centre de service officiel.
· En cas de fuite de la batterie : Ne laissez pas le liquide qui fuit entrer
en contact avec la peau, les yeux ou les vêtements. En cas de contact, NE
FROTTEZ PAS. Rincez immédiatement la zone affectée à l’eau claire et consultez
votre médecin. Si la batterie fuit, prenez des précautions supplémentaires
pour la maintenir éloignée de toute flamme afin d’éviter les incendies ou une
explosion.
· Le produit étant un appareil électronique, il n’est donc pas lavable. S’il
est sale, déposez simplement quelques gouttes d’eau sur la zone à nettoyer et
essuyer délicatement avec un chiffon doux. N’utilisez pas de produits
chimiques forts tels que des solvants, des détergents, des chiffons traités
chimiquement, etc. pour nettoyer le produit et la doublure intérieure en
maille. L’utilisation de ce genre de produits sur l’appareil causera des
dommages internes et externes au produit.
· La doublure intérieure en maille peut être détachée et lavée à la machine
avec un détergent neutre (un lavage trop fréquent à la machine peut entraîner
une détérioration). Si vous utilisez un sèche-linge, veuillez régler la
température sur « basse » afin d’éviter la détérioration du produit. Nous
vous recommandons de remplacer ou de laver la doublure intérieure en maille
périodiquement afin de maintenir le produit dans de bonnes conditions
d’hygiène.
Lavage de la doublure en maille
· Si le produit ou les accessoires nécessitent une réparation, veuillez
contacter le service officiel bHaptics. · Ne jetez pas le produit au feu et ne
placez jamais le produit à proximité d’équipements de chauffage ou d’appareils
à haute tension. Lorsque le produit ou la batterie sont surchauffés, il
existe un risque d’explosion. Veuillez respecter toutes les lois et
réglementations applicables lorsque vous recyclez ou jetez le produit et la
batterie. Dans certaines régions, l’élimination de certains appareils
électroniques est strictement réglementée.
Appendix 49
Limited Customer Warranty
Read this information before using your device. By using your bHaptics
product, you agree to the limited warranty. If you do not accept this limited
warranty, do not use your bHaptics product. Instead, Please return it to
bHaptics or the retailer from whom you purchased it within the return period
stated in bHaptics return policy (Found at www.bhaptics.com/legals
/cancellation-returnrefund) for refund.
· Intellectual Property All Intellectual Property, as defined below, owned by
or which is otherwise the property of bHaptics or its respective suppliers
relating to the Product, including but not limited to, accessories, parts, or
software relating thereto, is proprietary to bHaptics and protected under
international treaty provisions, country laws, federal laws, and states laws.
Intellectual Property includes, but is not limited to, inventions (patentable
or unpatentable), patents, trade secrets, copyrights, software, computer
programs, and related documentation and other works of authorship. You may not
infringe or otherwise violate the rights secured by the Intellectual Property.
Moreover, you agree that you will not (and will not attempt to) modify,
prepare derivative works of, reverse engineer, decompile, disassemble, or
otherwise attempt to create source code from the software. No title to or
ownership in the Intellectual Property is transferred to you. All applicable
rights of the Intellectual Property shall remain with bHaptics and its
suppliers.
· Who is this warranty from? This limited consumer warranty (the “Warranty”)
is issued by bHaptics Inc. of Bldg 3 Unit 503 , 70, Yuseong-daero 1689beon-
gil, Yuseong-gu, Daejeon, Republic of Korea (34047) (“bHaptics”, “we”, “us”).
· Who is this warranty to? bHaptics issues this warranty to you, as a consumer
who has purchased a new, covered product from bHaptics or an authorized
retailer (“you”). This Warranty is not available to products that were
purchased from any source other than bHaptics or an authorized retailer. This
Warranty applies only to those countries to which bHaptics ships and supports.
For information about the countries bHaptics supports, go to
www.bhaptics.com/legals
50 Appendix
· What is covered by this limited warranty and for how long? This Warranty
covers defects and malfunctions in the new bHaptics product(s) it accompanies
(the “Product”). We warrant that the Product will, under normal and intended
use, function substantially in accordance with our technical specifications or
accompanying product documentation (the “Warranted Functionality”) during the
Warranty Period. This limited Warranty continues for one (1) year from the
date of purchase or deliver of the Product, whichever is later (the “Warranty
Period”). However, if you purchase the Product from within the EU or EFTA, the
Warranty Period shall be two (2) years. If and to the extent the Product needs
bHaptics software or services to achieve the Warranted Functionality, we will
make and keep software and services available during the Warranty Period. We
may update, modify or limit such software and services in our sole discretion
so long as we continue to maintain (or exceed) the Warranted Functionality.
This Warranty gives you specific legal rights, and you may also have other
rights, which vary from country to country (or by state or province). This
Warranty is in addition to, and does not affect any rights you have under the
laws in your jurisdiction concerning the sale of consumer goods.
· What is not covered by this limited warranty? This limited Warranty does not
apply: (i) if the Product serial number, the date code or the water indicator
has been removed, erased, defaced, or altered, or is illegible; (ii) to any
deterioration of the cosmetic appearance of the Product due to normal wear and
tear; (iii) to rips and peeling of textile elements, straps, or zippers; (iv)
to protective coatings that are designed to diminish over time or batteries,
unless failure has occurred due to a defect in materials or workmanship; (v)
to damage caused by misuse, accident (e.g. accidental physical impact,
exposure to liqu id, food or other contaminants, etc.), neglect, abuse, forces
of nature, or other actions beyond the reasonable control of bHaptics
(including but not limited to deficiencies in consumable parts) unless the
defect was caused directly by a malfunction; (vi) to damage caused by improper
or unauthorized repair or other modification, tampering, or use with
unsuitable equipment, devices, software, services or other unauthorized third-
party item(s); (vii) to used or resold products; (viii) to Products purchased
from sources other than bHaptics or a bHaptics authorized retailer (including
non-authorized online auctions); (ix) to use of the Product in violation of
any laws, regulations or ordinances in effect where the Product is used; (x)
to features or performance parameters pertaining to any software or services
beyond the Warranted Functionality of the Product. This Warranty does not
include any specific guarantees that the product will be error-free, or
regarding uptime or continued availability, data security features of software
or online accounts, or that any software, firmware or online sites will
function uninterrupted or error-free.
Appendix 51
Limited Customer Warranty
· What will bHaptics do if there is a problem with the product? If your
Product is defective or malfunctioning, we will either repair or replace that
Product, or update software or services, so that the Product performs
substantially according to the Warranted Functionality. The approach taken to
resolve any issues will be at our sole choice. If we determine that a product
should be replaced, the replacement may be a new, refurbished, or
remanufactured Product. If we determine, in our sole discretion, that none of
the listed means are reasonable to correct for a defect or malfunction, then
we may refund to you the price you paid to purchase the Product. Any repaired
or replaced Product will continue to be covered by this Warranty for the
remainder of the original Warranty Period or ninety (90) days following your
receipt of the replacement or repaired Product, whichever is greater.
· What must you do to obtain warranty service? In the event of a perceived
malfunction in the Product, please visit us at www.bhaptics.com/ support to
get helpful services, the user manuals and contact information, and to submit
a claim form to obtain warranty service. If it is necessary for you to send
your Product in for service, we will provide you with a preaddressed shipping
label, and you will have to send the Product in an adequate container for
shipping, accompanied by the sales receipt or comparableproof of purchase
showing the original date of purchase by the first consumer purchaser, the
serial number of the Product and the seller’s name and address. You may be
required to pay the cost of shipping the Product to us, and by sending the
Product, you agree to transfer ownership of that Product to bHaptics. When we
receive the Product, we will determine if there is a defect or malfunction
covered by this Warranty. If we find a defect or malfunction covered by this
Warranty, we will repair or replace the Product to provide the Warranted
Functionality, and we will send the repaired Product, if any, to you at our
cost. We may not return the original Product to you. If we are unable to
verify your proof of purchase in advance, and you send us a Product without a
valid proof of purchase, then we reserve the right to return the Product to
you at your cost, subject to prepayment, or, if such costs are not prepaid, we
will keep the Product for thirty (30) days for your pick-up before it is
disposed of.
52 Appendix
· What are the limits on bHaptics’ liability? TO THE EXTENT PERMITTED BY LAW,
THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS. BHAPTICS LIMITS THE DURATION
AND REMEDIES OF ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS TO THE DURATION OF THIS
WARRANTY AND, AT BHAPTICS’ OPTION, THE REPAIR OR REPLACEMENT SERVICES
DESCRIBED BELOW. IN NO EVENT SHALL BHAPTICS BE LIABLE FOR DAMAGES IN EXCESS OF
THE PURCHASE PRICE OF THE PRODUCT OR FOR, WITHOUT LIMITATION, COMMERCIAL LOSS
OF ANY SORT; LOSS OF USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL,
PROFITS OR SAVINGS; INCONVENIENCE; INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
PUNITIVE DAMAGES; OR DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE
PRODUCT. Some countries and jurisdictions (states and provinces) do not allow
limitations on how long an implied warranty lasts, or the disclaimer or
limitation of incidental or consequential damages, so the above limitations
and disclaimers may not apply to you.
· SEVERABILITY If any portion of this Limited Warranty is held to be illegal
or unenforceable, such partial illegality or unenforceability shall not affect
the enforceability of the remainder of the Limited Warranty.
· GENERAL Nothing contained in the user manual or any other document shall be
construed to create an express warranty of any kind with respect to the
Product. No agent, employee, dealer, representative or reseller is authorized
to modify or extend this Limited Warranty or to make binding representations
or claims, whether in advertising, presentations or otherwise, on behalf of
bHaptics regarding the Products or this Limited Warranty.
Appendix 53
Limited Customer Warranty
The following terms and conditions of the limited customer warranty apply to
U.S and Canadian customers only.
· Agreement to arbitrate disputes (Not applicable to residents of Québec who
enter into a contract to which the Consumer Protection Act (CPA) applies)
PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO
ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH BHAPTICS AND LIMITS THE MANNER IN
WHICH YOU CAN SEEK RELIEF FROM BHAPTICS
· Binding Arbitration Except for disputes in which either party seeks to bring
an individual action in small claims court, You and bHaptics agree (a) to
waive Your and bHaptics’ respective rights to have any and all disputes or
claims arising from or related to this Limited Warranty or the sale,
condition, use, or performance of the Product (collectively, “Disputes”)
resolved in a court, and (b) to waive Your and bHaptics’ respective rights to
a jury trial. Instead, You and bHaptics agree to arbitrate Disputes through
binding arbitration (which is the referral of a Dispute to one or more persons
charged with reviewing the Dispute and making a final and binding
determination to resolve it instead of having the Dispute decided by a judge
or jury in court).
· No Class Arbitrations, Class actions or Representative Actions. You and
bHaptics agree that any Dispute arising out of or related to this Limited
Warranty, is personal to You and bHaptics and that such Dispute will be
resolved solely through individual arbitration and will not be brought as a
class arbitration, class action, or any other type of representative
proceeding. You and bHaptics agree that there will be no class arbitration or
arbitration in which and individual attempt to resolve a Dispute as a
representative of another individual or group of individuals. Further, You and
bHaptics agree that a Dispute cannot be brought as a class or other type of
representative action, whether within or outside of arbitration, or on behalf
of any other individual or group of individuals.
· Notice; Informal Dispute Resolution. Notice; Informal Dispute Resolution.
You and bHaptics agree that each party will notify the other party in writing
of any arbitrable or small claims Dispute not less than thirty (30) days of
the date it arises, so that the parties can attempt in good faith to resolve
the Dispute informally. Notice to bHaptics shall be sent to bHaptics Inc.,
Bldg 3 Unit 503 , 70, Yuseong-daero 1689beon-gil, Yuseong-gu, Daejeon,
Republic of Korea (34047). Your notice must include (a) Your name, postal
address, telephone number, the email address You use, (b) a description in
reasonable detail of the nature or basis of the Dispute, and (c) the specific
relief that You are seeking.
54 Appendix
Our notice to You will be sent electronically to the email address You use and
will include (a) our name, postal address, telephone number, and an email
address at which we can be contacted with respect to the Dispute, (b) a
description in reasonable detail of the nature or basis of the Dispute, and
(c) the specific relief that we are seeking. If You and bHaptics cannot agree
how to resolve the Dispute within thirty (30) days after the date notice is
received by the applicable party, then either You or bHaptics may, as
appropriate and in accordance with this Limited Warranty, commence an
arbitration proceeding or, to the extent specifically provided for above, file
a claim in small claims court. · Authority of Arbitrator. As limited by the
Federal Arbitration Act, this agreement and the applicable AAA rules, the
arbitrator will have the authority to grant any remedy that would otherwise be
available in court, provided that the arbitrator’s award may not exceed, in
form or amount, the relief that a United States District Court could order
under the Limited Warranted; provided, however, that the arbitrator does not
have the authority to conduct a class arbitration or a representative action,
which is prohibited by this Limited Warranty.
· Rules of AAA. The rules of AAA and additional information about AAA are
available online at www.adr.org or by calling the AAA at
1-800-778-7879. By not opting out of
this agreement to arbitrate as specified below, You either (a) acknowledge and
agree that You have read and understand the AAA Rules, or (b) waive Your
opportunity to read the AAA Rules and any claim that the AAA Rules are unfair
or should not apply for any reason.
· Applicability of Agreement to Arbitrate. IF THE PROHIBITION ON CLASS
ARBITRATIONS SET FORTH ABOVE IS DEEMED TO BE UNENFORCEABLE, THEN THE AGREEMENT
TO ARBITRATE WILL NOT APPLY TO THE CLASS CLAIM.
· RIGHT TO OPT OUT. You may opt out of this agreement by providing notice to
bHaptics no later than 30 calendar days from the date of the first consumer
purchaser’s purchase of the Product. To opt out, you must send notice by
e-mail to support@bhaptics.com, with the subject line: “Arbitration Opt Out.”
You must include in the optout email (a) your name and address; (b) the date
on which the Product was purchased; (c) the Product model name or model
number; and (d) Serial Number (please visit www.bhaptics.com/support/faqs to
see how to find a serial number). No other form of notice will be effective to
opt out of this agreement to arbitrate. Opting out of this Agreement will not
affect in anyway the benefits to which you would otherwise be entitled,
including the benefits of the Limited Warranty.
Appendix 55
Compliance
contact@bhaptics.com +82-42-867-2468
CMIT ID: 2022DJ7498
Apparatus/Product Name TACTSUIT X40
Model Name BHTV40D000
CMIT ID: 2022DJ7498
Apparatus/Product Name TACTSUIT X16
Model Name BHTV16D000
Bldg 3 Unit 503 , 70, Yuseong-daero 1689beon-gil, Yuseong-gu, Daejeon, Republic of Korea (34047)
Company Manufacturer Country of Origin
bHaptics Inc. bHaptics Inc. Republic of Korea
Federal Communication Commission Interference Statement This equipment has
been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures: · Reorient or relocate the receiving antenna. · Increase
the separation between the equipment and receiver. · Connect the equipment
into an outlet on a circuit different from that to which the receiver is
connected. · Consult the dealer or an experienced radio or television
technician for help.
FCC Caution: Any changes or modifications not expressly approved by the part
responsible for compliance could void the user’s authority to operate this
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Industry Canada
Statement This device complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d’en compromettre le
fonctionnement.
European Economic Area Hereby, bHaptics Inc. declares that TactSuit X40
(BHTV40D000) and TactSuit X16 (BHTV16D000) are in compliance with Directive
2014/53/EU. The full text of the EU declaration of conformity is available at
the following internet address: https://www.bhaptics.com/legals
Disposal and Recycling Information (European Economic Area only)
The crossed-out wheeled bin means that you are obliged by law to dispose of
this equipment separately from the unsorted municipal waste collection system.
Disposing of it in the residual waste bin or the yellow bin for recyclable
materials is prohibited. If the product contains one-way batteries or
rechargeable batteries that are not permanently installed, these must be
removed before disposing of the product and be disposed of separately as
batteries.
Owners of waste electrical and electronic equipment (EEE) are allowed to
return them to those facilities for returning or collecting waste electrical
and electronic equipment set up and provided by the public-sector waste
disposal authorities, to ensure that the waste electrical and electronic
equipment is disposed of correctly. For more information about where and how
to drop off your EEE waste, please contact your local authorities, retailer or
household waste disposal service.
(Germany only) bHaptics Inc. are registered as a manufacturer of electrical
and/or electronic quipment with registration number DE69516062 at stiftung
elektro-altgeräte register, Nordostpark 72, 90411 Nürnberg.
(UK Only) bHaptics Inc. has registered as a WEEE Small Producer with
registration number WEE/ MM1053AA and Comply Direct membership number
CD01/01286.
(Netherlands Only) bHaptics Inc. has registered as a manufacturer with
registration number CO00015245.
(France Only) bHaptics Inc. has registered as a manufacturer with registration
number FR030184_05ALGC (UID, Unique Identification Number)
©2023 bHaptics Inc. All rights Reserved.
Trademarks
· TACTSUIT, TACTSUIT logo, bHaptics, bHaptics logo and all other product and
services names of bHaptics are registered trademarks of bHaptics Inc.
· All company/product/service names, trademarks are copyright material of
their respective owners. And use of those trademarks in this document doesn’t
mean affiliation, coopperation or endorsement with bHaptics Inc.
· Not all marks are used in this manual.
Copyright
· This manual is protected under international copyright laws. Any part of
this user manual is permitted to reproduce, translate, distribute or transmit
in any form or by any means, including photocopying, recording, or other
electronic or mechanical methods, without the prior written permission of
bHaptics Inc.
02/2023 Rev. 9.0
Any Questions? contact@bhaptics.com
References
- bhaptics.com/shop
- bhaptics.com/support/downloads
- bhaptics.com
- bhaptics.com/
- bhaptics.com/games
- bhaptics.com/legals
- bhaptics.com/support/downloads
- bhaptics.com/support/faqs
- bHaptics Designer
- bHaptics Studio
- bhaptics.com/legals
- bhaptics.com/support/download
- bhaptics.com/support/downloads