SONOS Arc Sound Bar Black User Manual

Arc Sound Bar Black
User Manual

Overview

The premium smart soundbar for TV, movies, music, and more—

• Feel sound all around you with the spacious 3D experience of Dolby Atmos.
• Stream music, radio, podcasts, and more when the TV is off.
• Effortless setup with just two cables and smart Trueplay™ tuning.
• Elegant design discreetly mounts to the wall or sits on a credenza beneath the TV.
• Flexibility to expand your system over time and enjoy true surround sound and multi-room listening.
• Control your Sonos system with the Sonos app (for Android and iOS).
• See Setup when you’re ready to add Arc to your system.

Controls and lights

Volume control

• Volume up (right)
• Volume down (left)

Touch for small adjustments or hold to quickly adjust the volume.
Note: You can also use the Sonos app, your voice, or your TV remote.

Play/Pause

Touch to play or pause sound.

Next/Previous (music only)

• Swipe right to skip to the next song.
• Swipe left to go to the previous song.

Note: You can’t skip forward or go back when listening to a radio station.

Microphone

Tap to turn the microphone on or off:
When the microphone light is on, voice control is on and your voice service is ready to respond.
When the light is off, voice control is off.
Note: If you’ve installed a voice service and the microphone is off, you can still use voice commands.
Just press and hold —no need to start with a wake word. When you release the microphone button, voice control turns off again.

Status light

Displays the product’s connection to WiFi, indicates when the volume is muted, and signals errors. Learn more
Note: If you don’t want to allow playback or volume adjustments using the speaker touch controls, you can disable them in the room’s settings.

Connector panel

computer, or network- attached storage (NAS) device (optional).
AC power (mains) input| Use only the supplied power cord (using a third-party power cord will void your warranty).
Note: Insert the power cord firmly until it is flush with the speaker.

Select a location

You can wall mount Arc below your TV or place it in or on a TV stand.
TV stand placement

• Place horizontally on a stable and level surface.
• Keep 4″ (102mm) space (minimum) between the top of the soundbar and the bottom of your TV (if placing soundbar below the TV).
• Don’t place vertically or on its side.
• Make sure the touch controls are facing up.

Wall mount
You can secure the soundbar to a wall with a compatible wall mount. We recommend the custom-designed Sonos Arc Wall Mount (sold separately). See wall mount.

Connect the cables

Before you start

• Disconnect existing home theater or surround sound equipment from your TV
• Connect any external devices, like a cable box or DVD player, directly to your TV
• Turn your TV on.

Connect the power cord and plug in the soundbar.
Note: Use only the supplied power cord (using a third-party power cord will void your warranty).

Connect the HDMI cable (included) to the soundbar’s HDMI port.

Connect the HDMI cable to your TV:

• If your TV has an HDMI ARC (or eARC) port, connect the HDMI cable to it.
  (HDMI ARC is a special port that looks like a standard HDMI port—  it may be on the back or side of your TV. The ports look similar, but the ARC port will be labeled  ARC, eARC, or ARC/eARC. If you connect the Sonos soundbar to a standard HDMI port instead, you won’t hear any sound).
  

• If your TV doesn’t have an HDMI ARC or eARC port, you’ll need to use the optical adapter:
  Remove the protective cap from the optical adapter, then attach the optical adapter to the HDMI cable.
  Connect the optical adapter to your TV’s optical digital OUT port.
  (The TV’s optical adapter’s port is “D-shaped”—make sure the connector aligns correctly into the port.
  Inserting the adapter incorrectly may damage the cable).

Voice services

Use your voice to control your Sonos system with any voice-enabled Sonos product—play and control content, turn the volume up or down, and more.

• Sonos Voice Control: control your whole Sonos system with hands-free ease and unmatched privacy. Sonos Voice Control comes ready to use—it only takes a few seconds to add when you set up your speakers. More information
• Amazon Alexa: you’ll need the Sonos app and the Alexa app with the Sonos skill enabled. You’ll make some changes in both apps during setup. Learn more Google
• Assistant: you’ll need the Sonos app and the Google Assistant app. You’ll make some changes in both apps during setup. Learn more
• Siri: you’ll need the Apple Home app. Add your AirPlay2-compatible Sonos speakers to  the Apple Home app and then use an iPhone, iPad, or Apple TV to ask Siri to  play music (currently limited to Apple Music). Learn more

Note: Voice control isn’t supported in every country yet—this feature will be available as soon as Sonos and a voice service launch together in your region.

Microphone on/off

The microphone is used for voice control and for microphone-dependent features like Trueplay tuning. Press to turn the microphone on or off—the microphone LED  light will let you know when your voice assistant is listening.
When the microphone light is on:

• If you set up a voice service, voice control is on and ready to respond.
• Microphone-dependent features like Trueplay are available.

When the microphone light is off:

• If you set up a voice service, voice control is off.
• Microphone-dependent features like Trueplay are unavailable.

Trueplay™

Every room is different. Trueplay tuning measures how sound reflects off walls, furnishings, and other surfaces in a room, then fine tunes your Sonos speaker to make sure it  sounds great no matter where you’ve placed it.
Trueplay works on iOS mobile devices running iOS 8 or later. During tuning, you’ll move around the room holding your mobile device.

1. Select > System, and pick the room you want to tune.
2. Choose Trueplay Tuning to get started.
   Note: Trueplay tuning isn’t available if VoiceOver is enabled on your iOS device. Turn VoiceOver off in your device settings before tuning your speakers.

Auto Trueplay
Portable Sonos products like Sonos Roam and Move can tune themselves automatically. Auto Trueplay uses your speaker’s microphone to detect the environment and make  periodic tuning adjustments so you get great sound wherever your speaker is and whatever you’re listening to.
Go to > System, and select your portable speaker to turn on auto Trueplay.

Product settings

You can customize Sonos products for your surroundings. Go to > System and select a product.

Room Name| If you move your speaker to a new room, you can change its name in Settings.
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Turn off WiFi
(not on portable products)| You can turn off your speaker’s WiFi when it’s connected to your network with an Ethernet cable.  This reduces power consumption and can improve connectivity for some wired speakers.
For products like Amp and Port, turning off WiFi can reduce the internal temperature when they’re  placed in a rack or stacked.
Learn more
EQ| Sonos products ship with preset equalization settings. You can change the sound settings (bass,  treble, balance, or loudness) to suit your personal preferences. Learn more
Trueplay| Trueplay adapts the sound for your surroundings and content. Portable products can tune  themselves automatically. Learn more
Volume Limit| You can set a maximum volume for each room. Learn more
Status Light| Displays the speaker’s connection to WiFi, indicates when the volume is muted, and signals errors.  Learn more
Note: If the light is distracting, you can turn it off in Settings.
Touch Controls| You can disable the touch control on your speaker. You may want to do this to prevent a child or  curious pet from accidentally adjusting playback or volume.
Learn more
Battery Saver
(portable products)| To save battery life, you can set your portable speaker to power off automatically instead of going  to sleep. It won’t appear in the Sonos app until it’s powered back on.
Line-In
(products with line-in capability)| Connect an audio device like a turntable or stereo to an Amp, Port, or Five. Go to Browse > Line- In, and select the source to start playback.
You can adjust line-in settings like source name, audio level, and autoplay.

Home theater

Sonos products for your TV provide full-theater sound and play music too. Create a home theater system by adding a pair of rear surrounds and a Sub.
Home theater settings
Use the Sonos app to adjust sound settings or change the way your home theater speaker works with your TV.

TV Dialog Sync| If the TV audio is out of sync with the video, you can adjust the audio delay (lip sync) in your  room’s settings. Learn more
---|---
Group Audio Delay| If you notice audio issues when playing to a group, you can adjust this setting. Learn more
TV Autoplay| TV Autoplay—if music or other content is playing when you turn on your TV, the audio  automatically switches to TV audio (default). If you don’t want this to happen, turn off TV  Autoplay in your room’s settings.
Ungroup on Autoplay—if your home theater speaker is grouped with other products when you  turn on the TV, it automatically drops from the group (default). If you don’t want this to happen,  turn off Ungroup on Autoplay in your room’s settings.
Speech enhancement| Makes TV dialog easier to hear. Learn more
Night sound| Enhances quiet sounds and reduces the intensity of loud sounds. Turn on to reduce the volume  while still experiencing proper balance and range. Learn more
Remote Control Setup| During setup, you’ll program a remote control. You can program a different remote control any  time. Learn more

Set up surrounds

It’s easy to turn two Sonos speakers (same model), or a Sonos Amp and your favorite nonSonos speakers, into separate right and left channels for your home
theater.

1. Place each surround speaker about 10ft from your favorite listening position, angling them toward the seating area.
2. Go to > System.
3. Select a room with a soundbar and choose Add Surrounds to get started.

Note: If you group the rooms or create a stereo pair instead, you won’t have surround sound.
Learn more
Surround audio settings
During setup, surround sound is optimized for your room. These settings are adjustable:

to Dolby Atmos Music playback.

Accessories

Find the perfect accessory for your Sonos system—tailored to perfectly fit your Sonos products.
For a full selection of Sonos-compatible stands, wall mounts, chargers and cables, see Accessories on our website.

Wall mount

Guidelines

• Use the Sonos Arc wall mount kit (sold separately on www.sonos.com). Follow the instructions in the kit.
• Keep 4.0″ (102 mm) space (minimum) between Arc/Arc SL and your TV.
• Make sure the touch controls are facing up.
• For best sound quality, keep both ends of the soundbar at least 1′ (30cm) from a wall or
  other obstructions.

Mount kit contents

• Wall mount bracket
• Positioning guide (don’t discard—it may look like packing material)
• 2 knobs
• 6 wall anchors
• 6 screws

1. If your TV is wall-mounted, place the positioning guide against the wall, aligning the top edge with the bottom of your TV. There should be 5.5″ (140mm) between the  top of the wall mount bracket and the TV.

2. Mark the screw locations and remove the guide.

3. If you’re using the included wall anchors, use a 5/16″ drill bit to drill the pilot holes and then insert the wall anchors. Don’t use the anchors if you’re drilling into wood or plastic.

4. Position the wall mount bracket over the marked screw locations, using a level to confirm accuracy. Use a Phillips-head screwdriver or a power drill to screw the bracket  to the wall, making sure the arrows in the center are pointing up.
   

5. Screw the 2 knobs into the back of the soundbar until they are fully tightened.

6. Connect the power and HDMI cables to the back of the soundbar. Note: If you’re connecting the cables to the TV at this time, be sure to plug the HDMI cable into the  HDMI ARC or eARC port on your TV.

7. Slide the soundbar down so the knobs fit into the slots on the wall bracket. Make sure the touch controls are facing up and the soundbar is fully seated.

Specifications

playback of mid- range vocal frequencies plus deep, rich bass.
Tweeter| Three silk dome tweeters create a crisp and clear high-frequency response.
Microphones| Four microphone array.
LED hardwired to voice microphones for privacy control so you know  when the microphone is active.
Voice control| Integrated voice control.
System requirements| TV with HDMI ARC or optical digital audio output, broadband internet,  and the Sonos app.
NETWORKING*|

Important safety information

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry soft cloth. Household cleaners or solvents can damage the finish on your Sonos products.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat.
9. Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
10. Only use attachments/accessories specified by the manufacturer.
11. Unplug this apparatus during lightning storms or when unused for long periods of time.
12. This product does not have any user-serviceable parts. Do not open or disassemble or attempt to repair it or replace any components. Refer all servicing to Sonos  qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cable or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
13. The Mains plug should be readily available to disconnect the equipment.
14. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
15. Do not expose apparatus to dripping or splashing and do not place objects filled with liquids, such as vases, on the apparatus.

References

• Sonos | Wireless Speakers and Home Sound Systems
• Adjust the bass, treble, balance, and loudness | Sonos
• Sonos LED lights | Sonos
• Setting a volume limit on Sonos products | Sonos
• Reduce loud TV audio with Night Sound | Sonos
• Control Sonos home theater with your TV remote | Sonos
• Set up an Amazon Alexa device to control Sonos | Sonos
• Use Siri to control Sonos speakers | Sonos
• Set up a Google Assistant device to control Sonos | Sonos
• Disable or enable WiFi on your Sonos products | Sonos
• Using touch controls on Sonos products | Sonos
• Tune your Sonos speakers with Trueplay | Sonos
• TV audio and video are out of sync | Sonos
• TV audio stops or skips | Sonos
• Make dialogue easier to hear with Speech Enhancement | Sonos
• Add surround speakers to a Sonos home theater | Sonos
• Accessories, Add-Ons, and Extras | Sonos

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