QUANTUM OCPP0410 EV OpenCharge 1x 3.6kW Type 2 Charging Pedestal User Manual

EV OPENCHARGE
Single and Three Phase
Socketed EV Chargers
(GPRS/Ethernet Communication)
INSTALLATION & OPERATION
MANUAL

MODELS:

SINGLE PHASE

OCPP0410
OCPP0411
OCPP0420
OCPP0421
OCPP0425| 1 X 3.6kW
1 X 7.2kW
2 X 3.6kW
2 X 7.2kW
4 X 7.2kW
3 PHASE
OCPP0412
OCPP0413
OCPP0422
OCPP0423| 1 X 11kW
1 X 22kW
2 X 11kW
2 X 22kW

Amendments

January 2022
Product:| Quantum: EV  Open Charge| ****

---|---|---
Applicable Models:| Single Phase| Three Phase Superfast
OCPP0410| OCPP0412
OCPP0411| OCPP0413
OCPP0420| OCPP0422
OCPP0421| OCPP0423
OCPP0425|
Document Type:| Installation and Operation Manual
Document Code:| EVQROCM-01-V03-R0
Language:| UK English (Original)
Date Published:| January 2022
Role Services Ltd are the publishers of this document and own the rights to use the text, images and all technical content contained within. Content supplied by third parties / partner organizations remains the property of that organization and is used by agreement with the supplier.
Rolec Services Ltd exercise care to ensure content is as accurate as possible at the time of publication. However, no guarantee of accuracy should be inferred.
Rolec Services Ltd, Ralphs Lane, Boston, Lincolnshire PE20 1QU. United Kingdom.
+44 (0) 1205 724754
enquiries@rolecserv.co.uk

Product Support
Please go to www.rolecserv.com and refer to the product support area.
For installation assistance and advice, contact your preferred electrical installer.

Safety

This manual is specifically applicable to the Quantum: EV Open Charge electric vehicle charging product and is provided as a guide to its installation and operation.
IMPORTANT: Installers and End Users must read and understand the content of this manual before installation and/or use of the product.
Installation must only be performed by someone who is properly qualified and competent to do so in accordance with the current legislation applicable in the geographical region of the installation.

• Rolec Services Ltd cannot accept any responsibility for improper installation or any problems arising from improper installation.

NOTE: Damage to the equipment, connected systems or to property caused by improper installation are the responsibility of the installer.

• The information provided in this manual must ONLY be used with the model(s) listed on page 1 of this manual.
• The information provided in this manual must NOT be used with any other product.
• The content of this manual may be updated by the manufacturer as required.
• Do NOT use the equipment for anything other than its intended purpose.
• Do NOT modify the equipment unless specifically instructed to do so by the manufacturer.
• Do NOT attempt to repair the equipment unless specifically instructed to do so by the manufacturer.
• To maintain electrical safety, the body enclosure of the product (access covers) must be secured in their correct location using the supplied fasteners and the seal must be sufficient to maintain the IP rating of the enclosure.
• Fasteners used to mount the product in its working location must be sufficient for the task and the specific mounting point.
• If required, fasteners used to mount the product in its working location should be sealed to maintain the IP rating of the enclosure.
• Damage to the product may render it unsafe. The product must be electrically isolated and NOT used until appropriate remedial action has been performed.

Safety Advice within this Manual
Rolec manuals use a system of warnings, cautions and notes.

• WARNINGS concern the safety of installers/end user and will be given before the detail/instructions in the manual.
• CAUTIONS concern the potential for damage to the equipment and will be given before the detail/instructions in the manual.
• NOTES are given to provide additional information and/or to highlight information of importance. They will be given either before or after the detail/instructions as appropriate and may use different wording (such as IMPORTANT) where emphasis is required.

Warnings, Cautions and Notes may be repeated several times as appropriate and may be preceded by a hazard symbol where appropriate.

Product Overview

The Quantum: EV Open Charge is an OCPP compliant, smart charging unit which has been designed to provide the Host with full visibility and control of its use and, for the driver, a simple to use EV charging solution activated via an RFID card/fob or an online web or phone application which allows control of the unit and views of their charging activity.
The Quantum: EV Open Charge is available with the following power options:

Refer to the Product Specification on page 5 for further details.
Product Features

• Mode 3 (IEC 61851-1) charging
• Type 2 (IEC 62196) charging socket(s) c/w security hatchlock(s)
• Built-in RFID reader(s)
• Photocell controlled LED amenity lighting head
• Surface or root mountable
• Built-in AC overload protection (MCB)
• Built-in AC & DC fault protection (RCD)
• Built-in LED charging status indicator socket halo(s)
• Built-in class 1 MID compliant kWh meter(s)
• IP Rated, UV stabilized, fire retardant, IK10 impact & corrosion resistant
• OCPP 1.6 compliant (Can integrate with any back office)
• Remote firmware updates
• EV driver Pay-to-Charge smartphone integration
• Smart charging control via mobile phone and/or RFID
• Can integrate with any chosen OCPP back office management system
• On board GPRS modem with antenna
• Ethernet connection

Product Specification

Physical Specification

• Panels – 3.2mm Aluminium composite
• LED lens – Impact resistant 3mm Polycarbonate
• Base – Impact resistant, 5mm Polycarbonate
Mass| < 32 kg
Operating Temperature| -30°C to +50°C
Operating Humidity Range| 5% to 95%

NOTE: Depending on the model, a GPRS antenna(s) is mounted either above the socket(s) on the side of the pedestal, or on the back panel of the pedestal.
Electrical Specification

Product Code| OCPP0410| OCPP0411| OCPP0420 | OCPP0421| OCPP0425
---|---|---|---|---|---
Charging Socket(s)
AC Charging Output| 1x Type 2 (IEC 62196)| 2x Type 2 (IEC 62196)| 4x Type 2 (IEC 62196)
1 x 3.6kW (16A)| 1 x 7.2kW (32A)| 2 x 3.6kW (16A)| 2 x 7.2kW (32A)| 4 x 7.2kW (32A)
Charge Protocol| Mode 3
AC Overload Protection| 1x C20A MCB| 1x C40A MCB| 2x C20A MCBs| 2x C40A MCBs| 4x C40A MCBs
AC & DC Fault Protection| 1x Type B RCD| 2x Type B RCDs| 4x Type B RCDs
| 1x 16A 230V| 1x 32A 230V| 1x 32A 230V| 1x 63A 230V| 2x 63A 230V
Input Supply| AC/50Hz| AC/50Hz| AC/50Hz| AC/50Hz| AC/50Hz
(Single Phase)| (Single Phase)| (Single Phase)| (Single Phase)| (Single Phase)
Cable Terminals| 3x 50 mm| (2x) 3x 50 mm*
Communications| GPRS (Recommended signal strength of 14 CSQ or better), or
| RJ45 ethernet connection| | 2x RJ45 ethernet connections
Operating Temperature| -30°C to +50°C

*Alternative cable terminal options available upon request

Product Code
Charging Socket(s)
AC Charging Output| OCPP0412| OCPP0410 OCPP0422| **| OCPP0423
---|---|---|---|---
1x Type 2 (IEC 62196)| 2x Type| 2 (IEC 62196)
1 x 11kW (16A)| 1 x 22kW (32A)| 2 x 11kW (16A)| 2 x 22kW (32A)
Charge Protocol| | Mode 3
AC Overload Protection| 1x C20A MCB| 1x C40A MCB| 2x C20A MCBs| 2x C40A MCBs
AC & DC Fault Protection| 1x Type B RCD| 2x Type B RCDs
Input Supply| 1x 16A 400VAC
50Hz (3 Phase)| 1x 32A 400VAC
50Hz (3 Phase)| 1x 32A 400VAC
50Hz (3 Phase)| 1x 63A 400VAC
50Hz (3 Phase)
Cable Terminals| | 5x 50 mm
Communications| GPRS (Recommended signal strength of 14 CSQ or better) RJ45 ethernet connection
Operating Temperature**| -30°C to +50°C

Certifications and Compliances

This product has been designed and built in accordance with the following standards and legislation:

EN 301 489-03 V2.1.1, EN 301 489-52 V1.1.0,
EN 50470-1:2006 (1x Skt) or EN 55032:2012 (2x & 4x Skts),
(2014/30/EU).
Safety Compliance (LVD)| 2014/35/EU.
Product Safety| EN 62368-1:2014.
Radio Equipment Directive Spectrum/ Telecom (Art. 3(2)):| EN 301 511 V9.0.2, EN 300 330 v2.1.1,
EN 62311:2008,
2014/53/EU.
Environmental Protection| BS EN 60529:1992+A2:2013,
• Enclosure IP66,
•  Socket IP54.
BS EN62262:2008,
•  Enclosure IK10 impact rating.
Plug(s)/Socket(s)| BS EN 62196-1:2014, BS EN 62196-2:2017.
Fire Rating| UL94 Flame Rating at V2 for 1.5 mm and 3.0 mm.
RoHS / REACH| 1907/2006,
2011/65/EU,

Options and Accessories

• RFID card/fobs
• Load Manager system (electrical distribution management)
• Corporate branding (colours, logo badge, etc.)
• Galvanised steel ground mounting base
• Protection barriers
• Charge point signage
• EV charging cables (Type 1 to Type 2 or Type 2 to Type 2)

Unpacking

The content of the package depends on the model ordered and any options or accessories.
IMPORTANT: Make sure all packaging is disposed of responsibly and in accordance with the current regulations in your region.
Typical Contents

• EV Charger
• Rubber Splash Mat
• Installation and Operators Manual + Vend Electric instructions

Labelling

Installers must observe any/all warning labels displayed on the equipment or inside the equipment enclosure.
Labels may be in the form of adhesive ‘stickers’, plates, and/or moulded into the surface of components.
Information Labels

NOTES:

• Branding on labels may be different to that shown above.

Installation

IMPORTANT: Installers and End Users must read and understand the content of this manual before installation and/or use of the product.
Installation must only be performed by someone who is properly qualified and competent to do so in accordance with the current legislation in force in the geographical location of the installation.

• Advice provided in this manual does NOT override any legislation.
• Rolec Services Ltd cannot accept any responsibility for improper installation or any problems arising from improper installation.

NOTE: Damage to the equipment, connected systems or to property caused by improper installation are the responsibility of the installer.
Schematics
Applicable to Single Phase, Single Socket Models:

• OCPP0410
• OCPP0411

Applicable to Single Phase, Double Socket Models:

• OCPP0420
• OCPP0421

Applicable to Single Phase, Four Socket Model:

• OCPP0425

Attached to one circuit only.
NOTE: The 4x Socket Quantum is, effectively, two 2x socket Quantum’s in one pedestal enclosure.
With the exception of the components highlighted above, which are only fitted to ONE of the circuits, both charging circuits are the same and have individual power input terminals and ethernet connections.
Applicable to Three Phase Single Socket models:

• OCPP0412
• OCPP0413

Applicable to Three Phase, Double Socket models:

• OCPP0422
• OCPP0423

Before Installation
IMPORTANT: Signal Strength
Units using GPRS to communicate with a cloud-based back office contain a roaming SIM card which connects to the strongest signal available.
It is assumed that a suitable GPRS signal has already been verified by the end user/installer prior to installation.

• Units using GPRS require a suitable GPRS signal of 14 CSQ or better.
• Rolec cannot be held responsible or accountable in the event a GPRS unit is installed in a location without adequate network signal.

1. Establish a suitable site location for the unit that is both secure and environmentally safe.

2. Make sure the location meets current legislation (if applicable).

3. Make sure the unit and any accessories have not been damaged in transit.
   NOTE: Items damaged in transit must first be reported to the courier and then to the supplier.
   Where possible, photographic evidence of package and/or item damage should be provided.

4. Make sure the unit model is correct and matches the order.
   NOTE: Incorrect or damaged units must NOT be installed. Contact your supplier to discuss rectification.

Installation Procedure
If protective bollards or barriers will be used, consider installing them at the point of site preparation.
Base Installation – If Supplied:

1. Prepare the ground and set the ground mounting base in the desired location.  Make sure the power supply cable and ethernet cable (if required) is fed upward through the middle of the base.
2. Concrete the base into place and allow time for it to set.

The lip of the base should be 2 – 3 mm above the surrounding ground level.
If a Base is Not Supplied:

1.  Prepare a suitable area of firm, flat ground.
   •  It must be possible to secure the charger to the ground with bolts or similar fixings that are appropriate to the type of prepared ground.
   •  Typically, into concrete, M8 x 100 mm Anchor Bolts should be used but installers must assess the site and choose the most appropriate fixing for their needs.
   •  Make sure the power supply cable and ethernet cable (if required) is fed upward through the middle of the pedestal mounting location.

Install the Pedestal
IMPORTANT: All electrical work must be performed in accordance with the current Electrical Wiring Regulations applicable in the geographical region of the installation.
CAUTION: Equipment Damage
Do NOT use power tools to remove/install panel fixings.
Power tools can damage the fixings, making the panel difficult to remove.
Use hand tools ONLY and do not overtighten fasteners.
CAUTION: Equipment Damage
During the next steps the charger front panel will be removed. Take care to not damage cables or components.

1. Remove and retain the fixings securing the front panel to the pedestal chassis.

2. Carefully ease the front panel away from the unit to gain access to the interior.
   CAUTION: Equipment Damage Fascia panels may be connected to the main assembly by electrical cables. Take care not to damage, strain, or disconnect the cables. Make sure all connections are secure before refitting the panel.

3. If required, cut ‘X’ shaped slits in the rubber splash mat to match the mounting points of the base and to allow entry of the power and ethernet cable (if required).

4. Fit the mat over the cables and onto the ground mounting base or the securing points if a base was not supplied.

5. Carefully lift the pedestal then lower the chassis over the cables and onto either:
   •  the ground mounting base (align the four holes in the chassis with the four studs of the base).
   •  the prepared surface.

6. Route the cables to the appropriate length to be able to connect to the terminals within the chassis.

7. Secure the chassis to the ground with the correct fixings for the location.

8. Trim around the pedestal base to remove any excess rubber from the splash mat (if required).
   NOTE: All electrical work must be performed in accordance with the current
   legislation applicable in the geographical region of the installation.
   CAUTION; Equipment Damage – Sensitive Equipment
   If you will be performing insulation resistance tests on the power supply cables, it is advised to be done BEFORE connecting the cable to the charger. The high voltages
   applied during the test may damage sensitive components if tested after the cable is connected.

9. Terminate the supply cable in the appropriate manner and connect to the pedestal in accordance with the appropriate schematic.

10. If required, connect the Ethernet cable to the Communications unit.

11. Make sure all cable connections are secure and have not become loose or damaged in transit or during installation.

12. Make sure ALL debris is removed from the front and rear halves of the enclosure and that no debris is present on any of the components.
    NOTE: Debris and similar pollutants can adversely affect the performance and working life expectancy of components and will invalidate the product/component
    warranty.
    IMPORTANT NOTE:
    It is the responsibility of the installing engineer to satisfy themselves, that all cable terminations throughout this product are secure and tight and have not become loose, strained, or disconnected during transit and/or installation.

13. Switch ON the power to the unit and test in accordance with the current legislation applicable in the geographical region of the installation.
    Make sure this product has been installed in compliance with the current Electrical Wiring Regulations (including recommended earthing arrangements).

14. Make sure you are satisfied that the installation is complete and is in a safe condition.

    ---

15. CAUTION: Equipment Damage
    Do NOT use power tools to remove/install panel fixings.
    Use hand tools ONLY and do not overtighten fasteners.

16. Refit the front Fascia panel, taking care not to trap any electrical cables. Secure the panel with the fixings removed earlier in the procedure.• Make sure the rubber washer on the fixing is in good condition and is correctly placed between the fascia and the washer.
    • Slight compression of the rubber washer helps to maintain the water resistance of the pedestal.
    • Do NOT over tighten the fixings.

Commissioning

If the Vend Electric service is NOT being used, another service provider will be required to administer smart services and commissioning will need to be performed in accordance with the alternative service provider’s instructions.
Commissioning with Vend Electric
NOTE: A Smartphone or similar web enabled device with a working internet connection is required for the next steps.

1. All preliminary tasks listed in the Host’s Guide (shown at the end of this manual) must have been performed by the customer (Host) before commissioning can proceed.
2. To complete commissioning, refer to the Installer’s Guide (shown at the end of this manual).
3. Once commissioning is complete, the Host will receive an invitation from Vend Electric to set up their Back Office.
4. Engage with the customer to install the Vend Electric application to their smartphone or similar device from either the App Store for Apple devices or from Google Play for Android devices.
   •  The application is also accessible on almost any device with a web browser. https://app.vendelectric.com

LED Illumination
The pedestal incorporates an amenity LED illumination lamp which activates in response to changing light levels.

1. Cover the light sensor, located on the side of the pedestal, the lamp should illuminate.
2. Uncover the light sensor and the lamp should switch OFF.
   NOTE: To prevent flickering in frequently changing light conditions such as headlights or shade from passing vehicles, the lamp has a built-in delay before it switches on / off.

After Installation
Make sure this manual is given to the Host.

Operation

NOTE: At the end of a charging session, always disconnect the cable from the vehicle before disconnecting from the charger.
Operating instructions for this charger are shown on the unit fascia. For more detail, refer to the EV Driver App User Guide included within the charger packaging.
Vend Electric EV Driver Application
The Vend Electric EV Driver Application is a free download for use with smartphones running Google Android or Apple IOS. The application may be downloaded from Google Play or the Apple App Store.
Alternatively, the application can be used via a web browser. https://app.vendelectric.com
For operation of the system using the online application, please refer to the EV Driver App User Guide included within the charger packaging.
Status Indicator Guide

(optional feature to be activated by the Host).
| Fixed blue light| Cable plugged in but not charging.
| Fixed green light| Charge in progress.
| Fixed red light| Potential earth leak fault detected by the 6mA DC device.
****| Flashing red light| Potential Communications Fault.
| No light| No power to the unit or the breaker within the unit has tripped and needs to be reset.

1. Make sure the status indicator shows that the unit is ready to charge.

2. Connect the charging cable to the charger.

3. Connect the other end of the cable to the vehicle

4. Use the mobile application to start the charge session.

5. Alternatively use an RFID card/fob to start the charge session.
   •  The charger will issue a ‘beep’ sound to indicate the card has been recognised and accepted.

6. Make sure the status indicator changes to a fixed green light.

To End a Charging Session

1. Use the mobile application to end the charge session.

2. Alternatively use an RFID card/fob to end the charging session. Or…
   •  The charger will issue a ‘beep’ sound to indicate the card has been recognised.

3. Alternatively, remove the cable from the vehicle.

4. Once the cable has been removed from the vehicle, remove the cable from the charger.
   •  Make sure the socket flap is closed when not in use.
   •  Store the cable safely and in accordance with the manufacturer’s instructions.

Charging Cables and Sockets
Where possible, encourage users to behave responsibly to ensure trouble free use of the charger.

1. Charging cables should be fully uncoiled when in use.

2. Charging cables should not be stretched or place strain on the charger or vehicle connections.

3. Charging cables should be routed between the charger and the vehicle so as not to cause an obstruction or trip hazard.

4. Charging cables must NOT be left connected to the charger when not in use.

5. Charging cables should be removed from the vehicle first, and then removed from the charger.
   CAUTION: Equipment Damage
   This charger includes a cable locking device (Hatch Lock) to reduce the opportunity of cable theft. The lock is engaged when the charging session is started and is disengaged when the charging session is ended.
   Attempting to remove the cable from the charger before the session is ended or before disconnecting the cable from vehicle, may cause the lock to become permanently engaged and prevent removal of the cable.

6. Charging cables should be stored in a dry, undercover location when the cable and plug cannot be damaged or become contaminated.

7. Charging socket covers (flaps) should be closed after use.

8. Damage to charging sockets should be inspected by an appropriately qualified engineer and the charging pedestal should be electrically isolated if damage affects safety.

Maintenance

NOTE: In the event of a hardware issue, always contact your installer first.

• If damage has been sustained to communications devices and/or other ‘Smart’ components, it is recommended that an approved Rolec installer is called to perform the repair.
• Damage caused to the equipment by misuse, lack of maintenance, inappropriate maintenance or modification is not covered by the manufacturer warranty.

EV equipment operators should have a Site Maintenance Plan that considers the type, frequency and intensity of use of the equipment on site, and which schedules
maintenance as appropriate to keep the equipment in good working order.
EV charging equipment should be included in the electrical element of the site maintenance plan and must be performed by an appropriately qualified electrical engineer in accordance with applicable regulations for the region of use.
A typical maintenance (inspection and testing) schedule is provided on the next page.
This schedule alternates on a quarterly basis between a shorter and longer series of steps but the frequency of which this work is performed must be determined in line with the operator’s Site Maintenance Plan.

• Failure to properly maintain the charger will invalidate the warranty.

External Cleaning and Inspection
Depending on the working environment, external cleaning and inspection may be required more regularly than other maintenance tasks:

1. Clean the external surfaces of the equipment with a damp cloth.
   CAUTION: Equipment Damage
   To avoid damage to the surface finish, and/or internal components do NOT use:
   •  Abrasive materials.
   •  Mineral or petroleum solvents / degreasers.
   •  Hose pipes, Jet washers or Steam cleaners.

2.  Regularly inspect the exterior of the equipment for visual damage.
   •  If damage affects safety, isolate the equipment and prevent its use until appropriate repairs have been completed.

3. If required, remove any debris from around the charging socket.

Suggested Inspection and Testing
A record or inspection, testing and maintenance should be kept and may be required to support any claims within the warranty period.
1 st and 3 rd Quarter
External Visual Inspection:

• Check for physical damage.
• All warning labels present and legible.
• Status Indicators operating and displaying correct status.
• If installed, check the condition of the charging socket, contacts and socket flap.
• If installed, make sure the access/cable lock is operational.

Internal Visual Inspection:

• Check for physical damage.
• Visual inspection for any heat degradation.
• No foreign bodies or other contamination present.

Clean the enclosure.
2 nd and 4 th Quarter
External Visual Inspection:

• Check for physical damage.
• All warning labels present and legible.
• Status Indicators operating and displaying correct status.
• If installed, check the condition of the charging socket, contacts and socket flap.
• If installed, make sure the access/cable lock is operational.

Internal Visual Inspection:

• Check for physical damage.
• Visual inspection for any heat degradation.
• No foreign bodies or other contamination present.

Electrical:

• Make sure wires/terminals are secure.
• Check Voltage and Polarity.
• Check operation of RCDs and RCBOs.
• Test earth fault loop impedance.
• Test power outlets using a load simulator.
• If illumination is installed, check that the illumination and light sensor operates correctly.

Clean the enclosure.
Quarterly Inspection and testing (maintenance) is recommended where charger use is frequent and/or intensive. Operators may consider increasing or reducing the
maintenance frequency to level that matches the pattern of charger use but should, as a minimum, perform the tasks in the right-hand column on an annual basis.

HOST’S GUIDE
Getting Connected
To onboard your Rolec charging points to the Vend Electric system simply follow the following steps:

1. PURCHASE YOUR CHOSEN PLAN
   For each project you will need to:
   Purchase your chosen Data Management Plan (see table opposite).
   Pay any Remote Commissioning Fees (where applicable).

2. BOOK YOUR INSTALLATION
   Contact your chosen Installer to arrange a suitable date to install your charging points.

3. GET CONNECTED
   Once installed, your contractor will commission and connect your charging points on to our system.
   THE FOLLOWING STEP IS ONLY REQUIRED IF YOU HAVE PURCHASED THE PREMIUM PLAN

4. BACK OFFICE MANAGEMENT SUITE
   Once connected to our system, you will receive an email invitation to connect to the Vend Electric Back Office where you can also access easy-to-follow video walkthroughs of the system, enabling you to configure, manage and monitor your charge points.

IMPORTANT ADVICE
As a part of its services Vend Electric will routinely monitor the connectivity and health of the charging points and notify the Host’s nominee of any faults or connection issues that we detect. Transitory issues can often be cleared by power-cycling and we strongly recommend that the Installer advises the Client how this can be done during the
handover process.
We also recommend that you consider entering a service and support agreement with your preferred Installer to ensure you are covered for all potential call out and eventualities.
** See the Vend Electric Overview for more information www.bit.ly/3fpkiAb
For more information call 01205 725765
Email support@vendelectric.com
Or visit vendelectric.com
3 YEAR DATA MANAGEMENT PRICING & PLANS**

| Essential| Premium
---|---|---
OZEV GRANT ELIGIBLE:
WCS (Workplace Charging Scheme)| |
USER ACCESS:
Plug & Play Charging| |
Mobile Phone App| |
RFID Card/Fob| |
HOST MANAGEMENT:
Unlimited Back-Office Platform Access| |
Charge point Management Dashboard| |
Visibility Of Your Entire Charge point Network| |
Real-Time, Historical & Analytical Feedback| |
Customizable Tariffs| |
Optional Revenue Stream”| |
Private, Public & Fleet Charging Options| |
Exportable Usage, Revenue & BIK (Benefit In Kind) Data| |
Automatic Maintenance Response Notifications| |
Electrical Load Management'” (Optional)| |
£50| £135
---|---
per 3 Years (each socket)| per 3 Years (each socket)

PRICING EXAMPLE:
3 YEAR ESSENTIAL PLAN

3 YEAR ESSENTIAL PLAN

UNIT TYPE| DESCRIPTION| QTY| PRICE (£)| TOTAL (£)
1way Charging Unit| Essential Plan Data Management Fees (per socket)| 1| 50.00| 50.00
1way Unit GPRS SIM| 1| 45.00| 45.00
2way Charging Unit| Essential Plan Data Management Fees (per socket)| 2| 50.00| 100.00
2way Unit GPRS SIM| 1| 65.00| 65.00

3 YEAR PREMIUM PLAN

3 YEAR PREMIUM PLAN

UNIT TYPE| DESCRIPTION| QTY| PRICE (£)| TOTAL (£)
1way Charging Unit| Premium Plan Data Management Fees (per socket)| 1| 135.00| 135.00
1way Unit GPRS SIM| 1| 45.00| 45.00
Remote Commissioning (per unit)| 1| 30.00| 30.00
2way Charging Unit| Premium Plan Data Management Fees (per socket)| 2| 135.00| 270.00
2way Unit GPRS SIM| 1| 65.00| 65.00
Remote Commissioning (per unit)| 1| 30.00| 30.00

ADDITIONAL COSTS:
CONNECTIVITY
To connect a charge point(s) to the VENDELECTRIC network via GPRS a SIM card is required. The below costs cover the SIM card connection for a 36-month period:

• 1way OCPP unit – £45 per SIM
• 2way OCPP unit – £65 per SIM

Should you wish to have the units solely Ethernet connected, the SIM card costs above will not apply.
COMMISSIONING
A remote commissioning fee of £30 per unit is applicable on the premium data management plan.
Commissioning is to be carried out by the client’s appointed installer with support from a Vend Electric back-office representative via telephone, if required.
DC charge points may require on-site commissioning*
OPTIONAL LOAD MANAGEMENT
Additional costs apply which are determined by the installation / site’s specific requirements.
Getting Connected**

1. HOST SIGN UP & PAYMENT
   Ensure Client (the Host) has made payment for their chosen Data Management Plan & any Remote Commissioning Fees and are in possession of their ‘Getting Connected’ guide available at www.bit.ly/3nNgaPd
   What we need?
   Signed and returned Data Management Plan Agreement.
   Payment of Remote Commissioning Fees (if applicable).

2. INSTALL & TEST
   Install the charging point/s then use the Vend Electric Install & Test Tool and connect to our network.
   What we need?
   Confirmed Connection to our network.
   Proof of energy output from each charging socket.
   o Tip – If you don’t have an EV, plug something into the 3pin socket on your EV Charge Check (or similar tester) to draw out some energy.
   For OCPP Charge points go to:installer.ocpp.vendelectric.com
   Username: installer
   Password: inst.t3st
   For Mode 3 Charge points go to: installer.vendelectric.com
   Username: installer
   Password: inst.t3st

3. CONTACT US
   Once connected and tested call 01205 725765 from the installation site to arrange the Back-Office connection* and remote commissioning service.

• Back-Office connection is only included if the Host has opted for the Premium Data Management Plan.
  What we need?
  Host Details.
  Site Names and Locations.
  Charging Point ID Numbers.
  Feed Capacity to Sites and Charging
  Points (For load managed projects).

  4. COMPLETE
     The Host will receive an email invitation to connect to the Vend Electric Back Office where they can also access easy-to follow video walkthroughs of the system, enabling users to configure, manage and monitor their charge points.

RECOMMENDATIONS
As a part of its services Vend Electric will routinely monitor the connectivity and health of the charging points and notify the Host’s nominee of any faults or connection issues that we detect. Transitory issues can often be cleared by power-cycling and we strongly recommend that you advise your Client how this can be done during the handover process. Rolec equipment is covered by a parts warranty, however we recommend that you consider offering a service support agreement to your Client to ensure  they have appropriate cover for all potential call out eventualities.
For more information call 01205 725765
Email support@vendelectric.com
Or visit vendelectric.com
Installers Notes
……………………………………..
……………………………………..
……………………………………….

t: 01205 724773
e: enquiries@rolecserv.co.uk
www.rolecserv.comhttps://www.rolecserv.com

References

• VendElectric | Rolec Services Ltd
• VendElectric - System Overview Sheet.pdf - Google Drive
• EVVHGED-V01-R2 VendElectric Hosts Guide.pdf - Google Drive
• Rolec Services Ltd | EV Charging | Marina Services | Caravan Hook-Ups | Rolec
• VendElectric

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>