U-tec ULTRALOQ Bolt Fingerprint Door Lock User Guide

: June 10, 2024
: U-tec

U-tec ULTRALOQ Bolt Fingerprint Door Lock

Important Notes

Do not use a power drill for installation.
Install and test the lock with the door open to avoid being locked out.
Please read all the instructions before contacting customer support.
Please contact customer support before returning the product to the store.
Do not install the batteries before installing the lock!
Follow the instructions in sequential order!
This lock is designed for the following operating temperatures:
Outside: -4 °F(-20 °C ) to 149 °F (65 °C)
Inside: 14 °F (-10 °C) to 131 °F (55 °C)
Note:The Exterior Assembly of ULTRALOQ Bolt
Fingerprint is waterproof, but the Interior Assembly is not waterproof at all due to the battery box.
Suggest to use AA Alkaline Battery, or manufacture suggested Lithium Battery. Don’t use Rechargeable Battery.

Statements

To ensure the best service, please register your account at www.u-tec.com/register.html

ULTRALOQ Terms & Policies

Before using all ULTRALOQ products, please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy. By using your ULTRALOQ, you agree to be bound by the U-tec Privacy Policy.
Need Help?
For technical documents and more Please visit support.u-tec.com

Packing List

Exterior Assembly
Exterior Assembly
Interior Assembly Mounting Plate
Strike
Bolt
Screw A
Screw B
Screw C
Screw D
Screw E
Screw F
AA Alkaline Batteries
User Guide
Drill Template
Reset Needle
Door Sensor
Backup Key

Installation Guide

Installation Video

Please scan this QR code to watch the easy step by step installation video before attempting to install ULTRALOQ. Or you can also view the webiste directly. www.u-tec.com/lock/Bolt_F_WiFi/guide

Preparing Door
Check the door’s dimensions.
Step 1
Measure to confirm that the door is between 13/8″~ 13/4 ” (35 mm-45 mm) thick. If your door is thicker than 13/4 “, please visit support.u-tec.com to get help.
Step 2
Measure to confirm that the diameter of the hole is 2 1/8 ” (53 mm) or 1 1/2 ” (38 mm)
Step 3
Measure to confirm that the backset is either 2 3/8 ” or 2 3/4″ (60 mm or 70 mm).
Step 4
Measure to confirm that the diameter of the hole in the door edge is 1″ (25 mm).
Step 5
Measure to confirm the depth of the hole in the frame is at least 1”(25 mm).

If you have a new door, please drill the holes according to Drill Template
Installing Bolt and Strike
Step 1
Install Bolt into the door. Make sure the UP icon goes up.
Note: Bolt is set adjusted to 2 3/4 for 2 3/8 ” backset ” if needed.
To adjust it please make sure the bolt is retracted, then, press it, twist and pull it or push it to your desired length.
Step 2
Install Strike into the door frame.
Installing Exterior Assembly
Step 1
Keep Bolt retracted and the cylinder tailpiece horizontal. Install Exterior Assembly. Please do not insert the mechanical key during installation .
Step 2
Align its two sticks with two holes on Bolt. The cable goes through the hole below Bolt.

If your door has a 1 1/2″(38 mm) bore hole, remove the spacer as shown.
Installing Interior Assembly Mounting Plate
Step 1
Route the cable through the hole on Interior Assembly Mounting Plate.
Step 2
Secure Interior Assembly Mounting Plate to Exterior Assembly using Screws D.
Screw D
Installing Interior Assembly
Warning: Please do not install the batteries before installing interior assembly, otherwise the keypad may not be powered on.
Step 1
Remove the battery cover of the Interior Assembly.
Step 2
Insert the connector of the cable to the socket on Interior Assembly. When you plug the connector, please make sure the black teeth faces up. Press the connector in firmly until it is completed seated.

Step 3
Rotate the knob and keep it in a vertical position to stay unlocked. Unlocked.

Step 4
Attach Interior Assembly to Mounting Plate and tighten 2 Screws E.
Installing the Batteries and Performing the Door Handing Process
This step will teach your lock the orientation of your door and is crucial to lock operation.
Step 1
Rotate the turn and keep it in a vertical position to stay unlocked.
Step 2
Insert 8 AA Alkaline Batteries and keep the batteries on the battery pull tab. Then install the battery cover.

Note Any Fingerprint or pressing any digit button for 4 times can unlock ULTRALOQ Bolt Fingerprint in Factory Default Mode.
Step 3
Direction calibration: Please keep Bolt unlocked and press and hold the number 5 until you hear two short beeps, then the lock will rotate to start the direction self-calibration. To avoid deadbolt jamming, please note that this step should be done after the lock is installed on the door.
Installing the Door Sensor(Optional)
The door sensor lets you know whether the door is open or closed through the App. When the auto lock is enabled in the App, your ULTRALOQ will only lock it self when the door is closed. Please do not mount the door sensor on the keypad side. Please do not mount the door sensor on the kind of metal door that interferes with the magnet inside the door sensor (In this case, the door sensor sticks to the metal door magnetically). The door sensor can be installed on the wooden door or the kind of metal door that will not interfere with the door sensor (In this case, the door sensor will not stick to the door magnetically).

Option 1 Installing with Sticker

Peel off either side of the sticker and push it against the door frame about 10s. Peel off the other side and secure the door sensor on the sticker firmly. Put on the door sensor cover at last.

Option 2 Installing with Screw F

Push the door sensor against the wall and secure it with Screw F. You may need to drill a hole first if the door frame is hard to screw in with Screw F directly. Put on the door sensor cover at last.

Note: Door sensor should be mounted as close to the edge of your door frame as possible, or within 0 to 1”(25 mm) from the edge, and as close to the bottom of the extended deadbolt as possible, or within 0 to 1”(25 mm) from the edge.
Note: Please refer to the guide in U-tec App for more information.

User Guide

User Guide Video

Please watch our easy step by step User Guide video on the left before attempting to use your ULTRALOQ Bolt Fingerprint Smart Lock(Or you can also view the webiste directly.www.u-tec.com/lock/Bolt_F_WiFi/guide).

For the configuration guide of integration (such as Alexa, etc.), please check the QR code on the right (or visit: https://support.u-tec.com/hc/en- us/categories/360005956492)

Product Overview

Exterior

Anti-peep Keypad

Used to enter the code and unlock from outside.
Advanced Fingerprint Reader
Used to verify your finger and unlock from the outside.
Checkmark Indicator
It will light on when manual programming is successful or your entry verification is correct.
“X”Indicator
It will light on when your manual programming is failed or your entry verification is wrong.
Communication Indicator
It will splash when the lock is communicating with your App or Internet.
Low Battery Indicator
It will light on when the battery is low.
Backup Key Hole
Used to insert the key to unlock in emergency situations.
ULTRALOQ Button
Used to lock from the outside, illuminate the keypad for code entry and confirm previous operation etc.

Interior

Reset Button
Used to reset the lock to Factory Default settings. If the lock was paired to App, please must click “Remove Device” to remove the device from App.
Battery Pull Tab
Use the battery pull tab to lift and remove the batteries from the battery box.
Battery Compartments
Used to insert 8 AA Alkaline Battery, or manufacture suggested Lithium Battery. Don’t use Rechargeable Battery.
Battery Cover
Used to cover batteries and product label.
Turn Used to unlock and lock the door from inside.
LED Indicator
Turns red when door is unlocked.
1.3 Low Battery Alarm
There will be low battery alert on the lock and App when battery is low. The Low Battery Indicator will light on when the lock is activated. Please replace batteries.

Lock Setup

Scan QR code to download the App

|

Step 1
Scan above QR code to download the App, or search “U-tec”in App Store (iOS) and Google Play (Android).
Step 2
Open the App, register U-tec account and log in the account.
Step 3
Make sure the lock is in Factory Default Mode. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet ) and search the lock in the App. If you want to reset your lock to Factory Default Mode, Please check the page 14.
Step 4
Pair the lock in the App and start to use it. Note: Please refer to the guide in U-tec App for more information.
DON’T WANT TO USE THE APP?
Please go to page 16 for programming guide for Standalone Mode.

Using Your Lock

Unlock From Outside

User Code Enter 4-8 digit code and press ULTRALOQ Button to unlock .
Fingerprint Place your finger on Fingerprint Reader to unlock.
Smartphone Use your smartphone to unlock. Please refer to the guide in U-tec App.

Lock From Outside

Press ULTRALOQ Button to lock manually. Enable Auto Lock feature and the lock will relock automatically.

Unlock From Inside

Rotate the turn to a vertical position to unlock.

Reset the Lock

Please note all data will be erased if you reset ULTRALOQ Bolt Fingerprint to factory default. If you are using U-tec App as Owner, please click “Remove Device” to remove the lock from your U-tec Account, then you hear one long beep and two short beeps, it means reset successfully. If you have already removed the lock from your U-tec Account, but the lock doesn’t reset itself, please use a Reset Needle to push the Reset Button(at the bottom of Interior Assembly) for 10 seconds until you hear one long beep and two short beeps.

Replace Batteries

Please use 8 high-quality alkaline AA batteries for replacement when the battery is dead.
Important Note Please keep at least one key in secure location outside of your place.

Enable Or Disable Auto Lock

Enable Please keep Bolt unlocked and press “1” button for 3 seconds until Checkmark Indicator lights on and hear two beeps.
Disable Please keep Bolt unlocked and press “0” button for 3 seconds until Checkmark Indicator lights on and hear two beeps. This can also be set in U-tec App and Auto Lock timing can be programmed by yourself.

Anti-peep Keypad

The lock supports up to 16-digit Vague Code. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door.
Example User Code: 123456
1:1 2 3 4 5 6 X X X X X X
2: X X X X X X 1 2 3 4 5 6
3: X X X 1 2 3 4 5 6 X X X

Place Finger

For a higher recognition rate, please try to cover the Fingerprint Reader completely with your finger, touching the surrounding metal ring.
Make sure that your finger and Fingerprint Reader are clean and dry. For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris.
Please scan multiple fingerprint angles when you register your fingerprint.
While scanning your finger, you shouldn’t tap too quickly or move your finger around.
If you have trouble enrolling one finger, try another.
ULTRALOQ Bolt Fingerprint sensor has self-study function which the verification rate will be improved after multiple success .

Standalone Mode Programming Guide

It is recommended to use U-tec App to program your lock. If you don’t have a smartphone or don’t want to use the App, you may follow the programming instructions below.
Warning
Standalone Mode is NOT available after the lock is registered in App! Please reset the lock to Factory Default Mode first to program your lock in Standalone Mode.

Add Admin Code in Standalone Mode

Admin Code must be created first prior to any other programming. Only one Admin Code is available.

Add User Code in Standalone Mode

Add Fingerprint in Standalone Mode

Delete Admin and User

Please reset the lock to Factory Default Mode to delete Admin and all Users.
How to reset the lock in Standalone Mode?
Please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for 10 seconds until you hear one long beep and two short beeps.

FAQ

How to reset ULTRALOQ Bolt Fingerprint?
Please note all data will be erased if you reset ULTRALOQ Bolt Fingerprint to factory default.
If you are using U-tec App as Owner, please click “Remove Device” to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for 10 seconds until you hear one long beep and two short beeps.
If ULTRALOQ Bolt Fingerprint is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for 10 seconds until you hear one long beep and two short beeps.
What if I lost the paired smartphone?
Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to change your U-tec Account password.
How can I unlock ULTRALOQ Bolt Fingerprint if the battery runs out?
There will be low battery alert on the lock and App when battery is low. Low Battery Indicator will light on when the lock is activated. Please replace batteries.
Use the backup key to unlock. Please keep at least one key in secure location outside of your place.
What’s the difference between Owner, Admin, Normal User and Temporary User?
Owner is the person who owns ULTRALOQ Bolt Fingerprint and registers it in U-tec App originally. Owner has all privileges.
Admin can always unlock via fingerprint, code or App. Admin can add or delete Admin and Users, control all lock settings and view logs.
Normal User can always unlock via fingerprint, code or App. Temporary User has limited access within specific time range.
Does ULTRALOQ Bolt Fingerprint work with accessories such as bolt from third party?
It is recommended to use the original accessories for best performance and stability
What is the log capacity for ULTRALOQ Bolt Fingerprint?
ULTRALOQ Bolt Fingerprint supports maximum 1,000 logs. The latest log will replace the oldest one once log is full.
What is the user capacity for ULTRALOQ Bolt Fingerprint?
ULTRALOQ Bolt Fingerprint supports maximum 50 users and each user can register 1 code and 2 fingerprints.
How to extend battery life of ULTRALOQ Bolt Fingerprint?
You can disable the Remote Access to Lock function in the U-tec APP. After turning of the Remote Access to Lock function, battery life will be approximately doubled. Remote operation, smart control such as Alexa,Google Assistant, IFTTT and smart notifications will all be unavailable if turned off.
Does ULTRALOQ Bolt Fingerprint need to be paired with an ULTRALOQ Bridge?
No, it is a smart lock with built-in WiFi. No extra hub required.
What is the network requirement?
ULTRALOQ Bolt Fingerprint can only work with the 2.4G WiFi network (5G WiFi NOT supported)