ClearClick Video Capture and Live Streaming Software User Guide

June 10, 2024
ClearClick

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Video Capture & Live Streaming
Software – Quick Start Guide

Video Capture and Live Streaming Software

VERY IMPORTANT – PLEASE READ L BEFORE USING THIS DEVICE!
If you are recording or live streaming from an HDMI source, please note the following:
Many HDMI video sources are encrypted with content protection called “HDCP,” even if the content is not copyrighted.
Complying with laws, the Video2USB™ device does not record or live stream HDMI sources that have content protection.

OBS Software Quick Start Guide

STEP #1. Plug the device into your PC or Mac. (If your computer doesn’t have a USB-C port, use the included USB adapter.)
STEP #2. Your computer will automatically install the device, usually within a minute.
STEP #3. Go to www.ClearClick.com/software/ and download & install the OBS software on your computer.
STEP #4. Open/run the OBS software.

STEP #5. Under “Scenes,” make sure there is only one scene listed. If so, continue to step #6.
If more than one scene is listed, delete the extra scene(s) using the minus “-” button.
If no scenes are listed, click the plus “+” button to create one scene.)

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STEP #6. Under “Sources,” delete any preexisting sources by selecting them and  clicking the minus “-” button, until “Sources” is empty. **STEP

7.** Next, under “Sources,” click the plus “+” button and select “Video

Capture Device.”Then, click “OK” to create the video source.In the video source settings, make sure the “Device” setting is set to “ClearClick” and click “OK.” STEP #8. Next, under “Sources,” click the plus “+” button and choose “Audio Input Capture.”Then, click “OK” to create the audio source.In the audio source settings, make sure the “Device” setting is set to “Digital Audio Interface – ClearClick” or similar and click “OK.” STEP #9. Now, plug in an HDMI source, AV source, or S-Video source into the Video2USB™ device.You should be able to see your video source on the screen. IMPORTANT NOTE: You will not be able to hear/monitor the audio from your source. (It will show up in the final recording or stream.)
However, you can verify that audio is coming through by watching the green bar below “Audio Input Capture.” STEP #10. To start recording or live streaming,  click the “Start Recording” or “Start Streaming” buttons.When you’re ready to stop recording or streaming, click the “Stop Recording” or “Stop Streaming” button. STEP #11: To play back your recorded videos, browse the files on your PC or Mac. The software typically saves the recordings in the “Videos” folder on your PC or Mac. STEP #12 (Optional): If your recorded videos are jerky/not smooth, please adjust the recording settings by clicking the “Settings” button and navigating to the “Output” section.
Under “Recording Quality,” select “High Quality, Medium File Size” and click “Apply/OK.” How To Play Back Files If Your Computer Does Not Support MKV Format
If your computer is older and has trouble playing back recorded files, please download the VLC media player software below to play back your recorded files.
www.VideoLAN.org

More Tutorials & Resources on the OBS Recording/Streaming Software
For more tutorials & resources on the OBS software, please visit: www.ClearClick.com/software/

Troubleshooting / FAQs

1. I get an error: “HDCP Protection Not Supported.”****

– This means that your HDMI video source is copyrighted AND/OR has content protection.
– Our device cannot legally record from these sources. For more information on this issue, please see page #1 of this manual.

2. I don’t get a signal from my video source in the OBS software.****

– A) Make sure you have connected an HDMI source, AV source, or S-Video to the Video2USB™ device and that a signal is coming from it.
– B) Make sure you have unplugged any video sources from the Video2USB™ that you are not currently recording from.
– C) Make sure you have set the OBS software to the correct input sources by following the Quick Start Guide exactly.
– D) Note that you won’t hear the audio while you are previewing or recording your video source. However, your audio will show up in the recorded file(s) or live stream.

3. My recording is jerky/not smooth or the audio/video is out of sync.****

– Please see step #12 (page 11) of the Quick Start Guide on the previous pages.

4. How do I change the format of the recorded video files?****

In the software, click “Settings” → Output → Recording Format → Choose your desired format.

5. I have a question that isn’t listed here, or need further support.****

– Please email us at support@clearclick.com with your order number, and we’ll be happy to help!
– We will try to respond within hours if possible.

System Requirements & Technical Specifications

System Requirements (OS)| PC: Windows 11, 10, 8, 7
Mac: OS X 10.10 or higher
Linux: Ubuntu 14.04 or higher
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System Requirements
(Hardware)| “Bare Minimum” Requirements: Intel Core i5 4th Generation or Higher
NVIDIA GeForce GTX 660 (or equivalent) or higher 4 GB RAM
“Recommended” Requirements: Intel Core i7 4th Generation or higher
NVIDIA GeForce GTX 870M (or equivalent) or higher 8 GB RAM
Maximum INPUT Resolution| 4K30
Maximum RECORDING/STREAMING Resolution| 1080P
Format / Codec| MKV, MP4
(MJPEG, YUY2)
Input Signals| HDMI, AV, S-Video
Output Signals| USB-C

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www.ClearClick.com
support@clearclick.com

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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