Clopay Residential Sectional Insulated Steel Doors Installation Guide
- June 10, 2024
- Clopay
Table of Contents
- Residential Sectional Insulated Steel Doors
- Product Information
- Product Usage Instructions
- 3 Hinge Section #3 General Safety Label
- 2 Hinge Section #2
- 1 Hinge Serial Number Label
- 1 Hinge
- 1 Hinge
- 3 Hinge
- 1 Hinge Short Track Bracket Bottom Bracket
- 1 Hinge
- 2 Hinge
- 3 Hinge
- 4 Hinge (5-section doors only)
- 14 x 5/8″ Sheet Metal Screws Weatherstrip
- 1 Hinge
- 14 x 5/8″ Sheet Metal Screws
- 14 x 5/8″ SHEET METAL
- 14 x 5/8″ Sheet Metal Screws
- 1 Hinge
- 2 Hinge End Stile
- 14 x 5/8″ Sheet Metal Screws #1 Hinge
- 3 Hinge End Stile
- 14 x 5/8″ Sheet Metal Screws
- 2, 3 or 4 Hinge FFiigg..99A-G-G
- 14 × 5/8″ sheet metal screws
- 14 x 5/8″ Sheet Metal Screw or 1/4″ x 1″ Lag Screw FFiigg.. 1122–AA
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Residential Sectional Insulated Steel Doors
Product Information
The residential sectional insulated steel doors are high-quality
garage doors designed for residential properties. These doors are
made of durable steel and are insulated to help keep your garage
comfortable in all seasons. The doors come with all necessary
hardware and sections required for installation, including tracks,
springs, and cables. These doors are also compatible with automatic
garage door openers for added convenience.
Product Usage Instructions
-
Before beginning installation, verify that you have all parts
and materials required for installation. If any parts are missing
or damaged, contact Clopay Consumer Services Hotline at
1-800-225-6729. -
Read the instructions completely and watch the installation
video. -
Verify that you have appropriate headroom to install the door.
Special instructions and additional hardware may be required for
low headroom installations. -
Allow enough time to complete installation. The garage will be
open and unsecured during installation and will not be able to be
used until tracks are installed. -
Ensure that you are using original, factory-supplied sections,
parts, and hardware for installation. Do not reuse old track or
hardware as it may cause installation problems or result in serious
injury or property damage. -
If you plan to use an automatic garage door opener, a
reinforced mounting point must be installed to avoid damage. This
is sold separately. -
Take care not to drill through the outside steel skin unless
otherwise instructed. -
If you live in a high wind-load region, additional
reinforcement may be required. Refer to Supplemental Instructions
for details if applicable. -
If planning to paint the door, follow the directions in the
Care & Maintenance section. Clopay recommends painting the door
and allowing it to dry completely before beginning
installation. -
Before installing your new door, carefully read the safety
information and warnings provided in the user manual. -
Do not attempt to remove a garage door with torsion springs or
attempt to loosen any fasteners on components under strong spring
tension. Have a qualified door repair service remove them. -
If removing a garage door with extension springs, follow the
instructions carefully and use C-clamps or locking pliers on both
sides of the door to keep it from moving once the springs are
removed. -
Doors equipped with automatic garage door openers can cause
serious injury or death if not properly adjusted and operated. Test
the sensitivity of the garage door opener’s safety reverse
mechanism monthly, remove any pull-down ropes, ensure the door
remains unlocked, properly reinforce the door, and do not allow
children to play with the controls.
RESIDENTIAL SECTIONAL INSULATED STEEL DOORS
INSTALL ATION
INSTRUCTIONS
CLOPAY CONSUMER SERVICES ·
1-800-225-6729
INSTRUCTIONS COMPATIBLE WITH THE FOLLOWING MODELS Composite Overlay Faux Wood
Doors CAN, CRM, GLN, GLM // Composite Overlay Doors CXU, CS, CFF, CGU, CG, CD,
SXU, SX, SF // Carriage House Steel Doors GR2SU, GR2LU, GR1SU, GR1LU, GR2SP,
GR2LP, GR1SP, GR1LP, GD2SU, GD2LU, GD1SU, GD1LU, GD2SP, GD2LP, GD1SP, GD1LP,
AR2SU, AR2LU, AR1SU, AR1LU, AR2SP, AR2LP, AR1SP, AR1LP // Insulated Steel
Doors 4050, 4051, 4053, 4132, 4138, 4300, 4301, 4302, 4305, 4308, 4309, 4310,
HDG, HDGL, HDGF, HDGC, HDGCC, HDGR, HDGRC, 2050, 2053, 2051, 2132, 2138, 6200,
6203, 6130, 6133, 6202, 6132, 6201, 6131, 6208, 6138, 6205, 6209, 9130, 9131,
9132, 9133, 9134, 9135, 9138, 9139, 9200, 9201, 9202, 9203, 9204, 9205, 9208,
9209, HDPCC1, HDPRC1, HDPCC2, HDPRC2, HDP20, HDPL20, HDPF20, HDPC20, HDPR20,
HDP13, HDPL13, HDPF13, HDPC13, HDPR13, 7200, 7203, 7130, 7133, 7202, 7132,
7201, 7131, 7208, 7138, 7205, 7209, 7139, BD1EU, BD1NU, BD2EU, BD2NU, BR1EU,
BR1NU, BR2EU, BR2NU, AR1EU, AR1NU, AR2EU, AR2NU
STEP 1 – BEFORE YOU BEGIN
Verify you have all parts and materials required for installation .
· Door Components (See Page 5) .
If missing parts or damaged sections, call Clopay Consumer Services Hotline
1-800-225-6729.
Read instructions completely and/or watch installation video .
HEADROOM: Verify appropriate amount of headroom to install door (STEP 3) .
LOW HEADROOM: Special instructions and additional hardware may be required
(STEP 3, Table 3-B) .
INSTALLATION TIME: Allow enough time to complete installation . Garage will be
open and unsecured during installation and will not be able to be used until
tracks are installed .
· Removing existing door will take approximately 13 hours .
· Typical installation time is 912 hours .
TRACK AND HARDWARE: Express warranties apply only to doors installed using
original, factory-supplied sections, parts and hardware and in strict
adherence with these instructions .
WARNING
Never reuse old track or hardware when installing a new door as it may cause
installation problems or door to fall which could result in serious personal
injury or property damage.
AUTOMATIC DOOR OPENER: Installation of a reinforced mounting point is required
to avoid damage (STEP 10) . Sold separately .
DRILLING: Take care not to drill through outside steel skin unless otherwise
instructed .
HIGH WIND AREAS: Doors installed in high windload regions (Florida and other
high wind-prone areas) may require additional reinforcement . Refer to
Supplemental Instructions for details if applicable .
PAINTING DOOR: If planning to paint door, follow directions in Care &
Maintenance section . Clopay recommends painting door and allowing it to dry
completely before beginning install .
TABLE OF CONTENTS
STEP 2 Read Safety Information . . . . . . . . . . . . . . . . . . . . . . . 2
STEP 3 Check Headroom, Backroom, Sideroom . . . . . . . . . . . . 3 STEP 4
Review Complete Door Assembly and Verify Hardware . 46 STEP 5 Remove the
Existing Door . . . . . . . . . . . . . . . . . . . . . . 7 STEP 6 Prepare the
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . 8 STEP 7 Prepare
the First (Bottom) Section . . . . . . . . . . . . . 910 STEP 8 Install Lift
Handles . . . . . . . . . . . . . . . . . . . . . . . . 1113 STEP 9 Install
Door Sections . . . . . . . . . . . . . . . . . . . . . . 1416 STEP 10
Reinforce the Top Section for Garage Door Opener
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1718 STEP 11 Assemble and Install the Track . . . . . . . . . . . . . . .
1921 STEP 12 Install Lock (If Included) . . . . . . . . . . . . . . . . . . .
. . . . 22 STEP 13 Install Pull Rope (Manually Opened Doors Only) . . . . . 22
STEP 14 Install Springs . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 22 STEP 15 Attach Automatic Garage Door Opener . . . . . . . . . . . 23
GENERAL MAINTENANCE & CARE . . . . . . . . . . . . . . . . . . . . . 2531
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 32
INSTALLATION VIDEO:
http://www .clopaydoor .com/residential/buyingguide/ residential-installation-
videos or scan the QR code on the right .
FR
Français
La version française de ce supplément peut être accédée en ligne à l’adresse
suivante: http://www.clopaydoor.com/owners-manuals
ES
Español
Se puede acceder a la versión en español del presente suplemento en la
siguiente dirección: http://www.clopaydoor.com/owners-manuals
STEP 2 READ THIS SAFETY INFORMATION – IMPORTANT!
! TO PROTECT YOURSELF FROM INJURY, YOU MUST CAREFULLY READ THE FOLLOWING SAFETY INFORMATION AND WARNINGS BEFORE YOU INSTALL OR USE YOUR NEW GARAGE DOOR! WARNING
BEFORE INSTALLING YOUR DOOR
You can install your new garage door yourself if: a) you have help (it may
weigh up to 150 lbs .) b) you have the right tools and reasonable mechanical
aptitude or experience c) you follow these instructions very carefully
Garage doors use springs to balance them . There are two types of springs
extension or torsion . Each of these is available in either a standard or EZ-
SET® assembly option . Please look at the drawings on Page 4 to see which
springs your old door has . If your door has a different type of spring,
consult the original manufacturer’s instructions for removal .
If your old door uses torsion springs, do not attempt to remove the door or
the springs yourself . Have a qualified door repair service remove them .
Attempting to remove a torsion spring assembly without proper training or
tools may result in an uncontrolled release of spring force which can cause
serious or fatal injury (Page 4) .
In removing a garage door that has extension springs, follow the instructions
carefully (Page 7), including the use of C-clamps or locking pliers on both
sides of the door in order to keep the door from moving once the springs are
removed .
Springs, cables and bottom fixtures are under strong spring tension . Do not
attempt to loosen any fasteners on these components . You could suddenly
release spring forces and risk severe injury .
Doors equipped with automatic garage door openers can cause serious injury or
death if not properly adjusted and operated . To ensure safety of these doors:
a) test the sensitivity of the garage door opener’s safety reverse mechanism
monthly b) if your door has a pull-down rope, you must remove it c) make sure
the door remains unlocked d) ensure door is properly reinforced e) do not
allow children to play with the controls
DO NOT attempt to install the door during windy weather conditions . The door
sections may be blown down causing serious injury or property damage .
Manufacturer disclaims all liability for any installation that is not in
compliance with these installation instructions or applicable state or county
building codes .
!In the interest of safety this symbol means WARNING or CAUTION. Personal
injury and/or property damage may occur unless instructions are followed
carefully.
WHILE INSTALLING YOUR DOOR
Use only the track specified and supplied with the door .
Bolts must be installed at the rear end of horizontal tracks . These act to
stop the rollers and keep the door from rolling off the back of the track .
Track installations must use sway braces on the rear track hangers to prevent
sideways movement . If the tracks are not firmly stabilized they might spread,
allowing the door to fall and cause severe injury and damage .
Do not attach any brackets directly to drywall or sheet rock . All track
brackets, flag brackets and spring brackets should only be attached directly
to 2″ × 6″ wood jambs . Otherwise, brackets could pull out of the drywall with
dangerous force .
AFTER INSTALLING YOUR DOOR
The brackets at the bottom corners of your garage door are under great tension
. Do not attempt to loosen any bracket fasteners except when and as directed
in detail in the following instructions . Otherwise, the bracket could spring
out with dangerous force .
Do not permit children to play beneath or with any garage door or electronic
operating controls .
Keep hands and fingers clear of section joints, track and other door parts
when the door is opening and closing to avoid injury . In particular, do not
place fingers in section joints in order to close the door, as finger pinch,
crush or amputation will result . The lift handles are located for safe
operation as well as easy use .
If the garage door and/or any of the supporting track are damaged, operating
the door could be hazardous . Contact Clopay Consumer Service Hotline .
If repairs are ever required to your door, safety and trouble-free operation
can be best assured by using original replacement parts .
Once you have completed the installation of your new garage door, please be
sure that your garage complies with all applicable ventilation requirements
before you enclose any vehicles in the garage . Good ventilation avoids fire
and health hazards caused by fumes accumulating within a well-sealed garage .
Only approved residential garage door openers are permitted to be used in
residential applications . A residential application is a building for four
families or less, or a garage that is serving the primary residence .
Install operator control panel away from garage door track and the door itself
. Keep body parts away from track at all times when operating an opener or
opening/closing a garage door .
2
STEP 3 – CHECK HEADROOM, BACKROOM, SIDEROOM
Headroom Requirement:
Headroom is space needed above top of door for door, overhead tracks and
springs . Measure to check that there are no obstructions within that space
(Fig . 3-A) .
Refer to Table 3-A for standard headroom requirements .
Track radius can be determined by measuring dimension “R” (Fig . 3-B) .
· If “R” equals 11″ to 12″, it is a 12″ radius track .
· If “R” equals 14″ to 15″, it is a 15″ radius track .
Determine which type of spring you have (STEP 4) .
NOTE: If there is restricted headroom, several low headroom remedies are
available (Table 3-B). Installation of these options differ from installation
of a standard headroom door. Supplemental instructions are included with
hardware of each low headroom option.
Rough Opening = Door Size
Backroom = Door Height Plus 18″
Fig. 3-A
4-1/2″ Minimum Sideroom
Headroom Required
Door Height
Rough Opening: Rough opening (minus stop mold) = same size as door (Fig . 3-A)
Backroom Requirement: Measured from back of door into garage, and should be at
least
18″ more than height of garage door (Fig . 3-A) .
Sideroom Requirement: Minimum 3-3/4″ is needed on each side of door on
interior wall surface
to allow for attachment of vertical track assembly . Minimum 4-1/2″ is needed
on each side of door above opening for
torsion spring attachment .
NOTE: If you are installing an automatic opener, about 3″ of additional
headroom at the center plus additional backroom is needed. Check door opener
instructions.
R
Fig. 3-B
Table 3-A: Standard Headroom Requirement Chart
Spring Type
Track Radius
Extension Spring
12″
Extension Spring
15″
EZ-SET® Torsion Spring or Torsion Spring
12″
EZ-SET® Torsion Spring or Torsion Spring
15″
Headroom Required
10″ 12″ 12″ 14″
Table 3-B: Low Headroom Options*
Spring Type
Low Headroom Option
Extension
Low Headroom Track
Extension
Low Headroom Conversion Kit (Modifies Standard Track)
Extension
Quick Turn Bracket
EZ-SET® Torsion EZ-SET® Torsion Torsion Torsion
Low Headroom Track (Front Mount Spring)
Low Headroom Conversion Kit (Modifies Standard Track)
Low Headroom Track (Front Mount Spring)
Low Headroom Track (Rear Mount Spring)
Reduces Required Headroom to: 4-1/2″ 4-1/2″
How can I get this option? Order Low Headroom Track Available at most retail stores
8″ on 12″ Radius Track
9-1/2″
Order Quick Turn Bracket Set Order Low Headroom Track
9-1/2″
Available at most retail stores
9-1/2″ 4-1/2″
Available from and should be installed by professional installer only
Available from and should be installed by professional installer only
3
STEP 4 – REVIEW COMPLETE DOOR ASSEMBLY AND VERIFY ALL HARDWARE IS PRESENT
FINAL GARAGE DOOR ASSEMBLY
EXTENSION SPRING SYSTEM SHOWN
Rear Track Hanger (Not Included)
Extension Spring Sheave
Top Bracket Vertical Track
3 Hinge Section #3 General Safety Label
2 Hinge Section #2
1 Hinge Serial Number Label
Bottom Bracket
Section #4 Inside Step Plate
Operator Label #1 Hinge
1 Hinge
1 Hinge
Containment Cable Stationary Sheave Door Jamb Flag Bracket Top Bracket
Vertical Track
3 Hinge
Long Track Bracket #2 Hinge
1 Hinge Short Track Bracket Bottom Bracket
SPRING SYSTEMS
SStaTAnNdDaArRdDEExXtTeEnNSsIiOoNnSSPpRIrNinGgSYSSyTEsMtem
Sheave
SStaTAnNdDaArRdDTToORrsSiIoONnSSPpRrINinGgSYSSyTsEMtem
End Bearing Plates
Torsion Tube
Center Bearing Plate
Stationary Sheave
EZE-ZS-SEETT® EEXxTtEeNnSsIOioNnSPSRpINriGnSgYSSTyEsMtem
Sheave
EZ-SET®® Winding UUnniitt
Red Winding Cone
Stationary Cone
Left (Red) Cable Drum
Black Winding Cone
Right (Black) Cable Drum
EZEZ-S-SEETT®®TTOoRSrsIOioNnSPSRpINrGinSgYSSTyEsMtem
EZ-SET® Winding Unit
Left Cable Drum EZ-SET® Bracket
NOTE: The above illustrations represent a composite of many features found on
a variety of garage doors. While not representative of any one door, it
provides a handy reference for the location of specific components. Doors with
torsion springs may require EITHER one or two springs depending on the door
weight. Consult your spring manual.
4
HARDWARE COMPONENTS INCLUDED
NOTE: All doors will receive (1) spring kit and (1) or more springs. Separate spring installation supplemental instructions should be included with door hardware. This supplement contains a list of all spring related hardware along with instructions on proper spring installation.
Image
Description Track Bracket (longer)
Qty Single Qty Double
Doors
Doors
X’ × 7′
X’ × 7′
2
2
Image
Description Cable Assembly
Qty Single Qty Double
Doors
Doors
X’ × 7′
X’× 7′
2
2
Track Bracket (shorter)
2
2
Struts*
0
1 or 3
1 Hinge
5
11
2 Hinge
2
2
3 Hinge
2
2
4 Hinge (5-section doors only)
2
2
Top Bracket
2
2
Bottom Bracket (1) LH + (1) RH
2
2
Flag Bracket (1) LH + (1) RH
2
2
Horizontal Angle
2
2
Curved Horizontal Track
2
2
Vertical Track Inside Step Plate
2
2
2
2
Lift Handle
Pull Rope #14 × 5/8″ Hex Head Sheet Metal Screw 1/4″ × 3/4″ Hex Head Self-
Tapping Screw 1/4″ × 5/8″ Track Bolt 3/8″-18 × 3/4″ Lg . Carriage Bolt 3/8″
Washer
1/4″ Flange Nut
3/8″ Hex Nut
Rollers
5/16″ × 1-5/8″ Lag Bolt
2
2
1
1
56
90
0
10
16
22
2
2
2
2
16
22
2
2
10 (4-section Doors) 12 (5-section Doors) 10 (4-section Doors) 12 (5-section Doors)
ADDITIONAL HARDWARE COMPONENTS INCLUDED
ONLY WITH COMPOSITE OVERLAY FAUX WOOD DOORS & STEEL CARRIAGE HOUSE DOORS
Image
Description
Door Size
Qty.
Single Car Doors 8’9’W
2
Vertical Spade Handle
Double Car Doors 16’W
4
Handle Spacers
Single Car Doors 8’9’W
6
Double Car Doors 16’W
10
Backup Plate
Single Car Doors 8’9’W
1
Double Car Doors 16’W
2
Image
Description
Door Size
Qty.
Roll Grip Handle
Single Car Doors 8’9’W
2
Double Car Doors 16’W
4
Single Car Doors 8’9’W
1
Horizontal Spade Handle
Double Car Doors 16’W
2
Single Car Doors 8’9’W
6
Black Head Carriage Bolt
Double Car Doors 16’W
10
See next page for Additional Materials Needed (Not Included) .
5
ADDITIONAL MATERIALS NEEDED (NOT INCLUDED)
- More struts may be required in high windload areas . (While not representative of any one model, the quantities below can be used as a guide . In some instances, extra screws/bolts are provided in the event of strip-out or loss of parts .)
MATERIALS NEEDED (NOT INCLUDED)
General (1) Can of Clopay® Pro-Lube (24) 10d 3″ common nails Stop molding
Wood shims Wood block Rope
Rear Track Hanger Specific (1) Rear Track Hanger Kit or material to make track
hanger 1-1/4″ × 1-1/4″ minimum 13 ga . (3/32″) minimum thickness
punched angle (10) 3/8″ × 1″ bolts and nuts (6) 5/16″ × 1-1/2″ lag screws
TOOLS NEEDED (NOT INCLUDED)
Work gloves Safety goggles C-clamps or locking pliers Hammer Flathead
screwdriver Measuring tape
Level Socket wrench set 7/16″ and 9/16″
box wrenches Drill, 1/4″, 3/16″ and
3/8″ drill bits, 7/16″ and 9/16″ drive bits
Stepladder Sawhorses (with non-abrasive
carpet or other soft material on top surface) or other supports for placing
section on while assembling
Hacksaw Wood saw Angle square Additional tools may be
required for spring installation
6
STEP 5 – REMOVE THE EXISTING DOOR
Step 5-1: Remove Existing Door Springs
NOTE: Garage doors use springs to balance door weight. Springs are one of two
types extension or torsion. Each of these is available in either a standard
or EZ-SET® assembly option.
Use illustrations in STEP 4 to determine which springs existing door has . If
existing door’s spring type is not found, please consult spring manufacturer .
WARNING
Serious injury could result from an uncontrolled release of spring forces if
spring tension has not been released before other work begins.
WARNING
To avoid pinch and other crushing injuries, keep hands and fingers clear of
section joints, track and other door parts while door is opening and closing.
NOTE: Some large doors can weigh as much as 500 lbs. and single car doors as
much as 200 lbs. when spring tension is removed.
Standard Torsion Springs:
WARNING
If present door uses standard torsion springs, DO NOT attempt to remove door
or springs yourself. They should be removed by a qualified door service
professional. Attempting to remove a torsion spring assembly without proper
training and tools may result in an uncontrolled release of spring forces
which can cause serious injury.
Standard Extension Springs:
WARNING
Extension adjustments or removal should only be made with door in up position.
To avoid damage or serious injury from door falling, use two or more helpers
to assist in lowering door. Raise door to full open position . Place C-clamps
or locking pliers tightly on both sides of track under door
so door is held securely in place (Fig . 5-A) . With door fully open, most
spring tension has been removed . Keeping C-clamps in place to keep door from
falling, detach cable at both
ends . Disassemble and remove springs and cable completely from door .
NOTE: Wood blocks should be placed underneath door when closing to prevent
fingers from being trapped.
Remove C-clamps from track and carefully close door . Weight of door will not
be apparent when you first begin to close door .
Door will feel progressively heavier as it is lowered until its full weight is
realized about one foot from floor .
Fig. 5-A
C-clamp
Fig. 5-B Fig. 5-B
EZ-SET® Extension Springs or EZ-SET® Torsion Springs:
WARNING
To avoid damage or serious injury, use two or more helpers to assist in
lowering door. EZ-SET® torsion springs adjustments or removal should only be
made with door in down position. With door in down position, position drill
with 7/16″ socket bit over
winding unit . Using reverse (counter-clockwise) direction on drill, remove
all tension
from spring . Repeat for each side . After spring tension has been removed,
detach lift cables at
both ends . Disassemble and remove springs and cable completely from door .
Step 5-2: Remove Door Sections and Track After removal of door springs, door
can now be disassembled . Starting with top section, remove hardware and
unstack sections one at
a time (Fig . 5-B) . After all sections have been removed from opening, detach
all remaining
track and hardware from jambs . Hangers that attach rear ends of overhead
track to ceiling (rear track
hangers) in many cases can be reused on new door . Be sure they are made of 13
ga . (3/32″) or heavier steel and are not loose or unstable .
WARNING
To avoid installation and operation problems from using worn, damaged or
incompatible track, use only track specified and supplied with door. DO NOT
attempt to reuse old track.
7
STEP 6 – PREPARE THE OPENING
NOTE: Rough opening (framed opening without stop molding) = door size
Required Headroom
Step 6-1: Framing If old door was removed, inspect jambs for rotted or damaged
wood and
replace immediately . Inside of door opening should be framed with 2″ × 6″
lumber . Vertical jamb should extend past opening (Fig . 6-A) to match
headroom
required (Table 3-B) . Jambs should be plumb and header should be level . Be
sure bolts fastening jambs to wall are flush .
Step 6-2: Stop Molding Door stop molding should be temporarily but securely
nailed to edges of
jambs and flush with inside framing (Fig . 6-B) .
NOTE: Stop molding with built-in weatherseal is offered.
Opening Height
2 x 6 Header Jamb
2 x 6 Side Jamb
4-1/2″ Minimum Sideroom for Torsion Spring
Fig. 6-A
Opening Width
Inside of Garage Looking Out
8″ Minimum Center Post (With Two Doors Side By Side)
Stop Molding
Inside
Outside
Fig. 6-B
8
STEP 7 – PREPARE FIRST (BOTTOM) SECTION
Step 7-1: Locate Bottom Section Find section with aluminum weatherstrip
retainer fastened to one edge .
Retainer is on bottom edge of bottom section (Fig . 7-A) . Cover sawhorses
with carpet or cloth as not to scratch section . Place section on sawhorses
face down .
Step 7-2: Attach Bottom Brackets By hand, bend to break apart bottom brackets
as shown (Fig . 7-B) .
Remove connecting tabs . Slide bottom bracket up to fully engage safety tabs
into slots on stile
(Fig . 7-C) . Using (2) #14 × 5/8″ sheet metal screws, attach bottom brackets
to
bottom corners of door section .
WARNING
Failure to properly engage safety tabs on bottom bracket into slots on edge of
door may cause sections to fall or spring to break free when spring tension is
applied, which can result in severe injury.
Step 7-3: Attach Standard Extension Springs Lift Cables
NOTE: For Standard Extension Springs — lift cables are the longer and smaller
diameter of the two sets of cables. DO NOT use shorter safety containment
cables as lift cable, this can cause improper door function. For EZ-Set®
Extension Springs — DO NOT attach lift cables now, this will be done when
springs are installed.
Hook looped ends of lift cable over buttons on bottom brackets (Fig . 7-D) .
Step 7-4: Attach Hinges Hinges are stamped with numbers 1, 2 and 3 on the side
of the hinge that
attaches to the section . (Number 4 is stamped on 5-section door only .)
Attach a #1 hinge to each pair of prepunched holes along top edge of
section using (2) #14 × 5/8″ sheet metal screws per hinge (Fig . 7-E) .
NOTE: Determine if a strut is required on the bottom section of your door
(Table 7-A). Determine whether door thickness is 1-3/8″ or 2″ and the width of
the end stile (Fig. 7-E). To attach strut, overlap hinges using 1/4″ × 3/4″
self-tapping screws as shown (Fig. 7-F). When predrilled holes do not line up
with hinge, drill (2) 3/16″ pilot holes through strut, hinge and door at each
location (or use impact wrench with 7/16″ socket and self-tapping screws (Fig.
7-F).
Fig. 7-A
Aluminum Weatherstrip Retainer
Fig. 7-B
Bottom Section
!
Slots
Engage
Safety
Tabs
Bottom Bracket
Fig. 7-C
Safety Tabs
14 x 5/8″ Sheet Metal Screws Weatherstrip
Fig. 7-D
1 Hinge
Bottom Astragal
Fig. 7-E
14 x 5/8″ Sheet Metal Screws
End Stile Width
1/4″ x 3/4″ SelfTapping Screws
Door Thickness
Strut Fig. 7-F
End Hinge End Stile
9
STRUT REQUIREMENTS
TABLE 7-A: CLASSIC STEEL DOORS & CONTEMPORARY STEEL DOORS The table below shows the strut requirements for insulated doors .
Door Thickness
1-3/8″
1-3/8″
Door Width Up to 14’10”
15’16′
End Stile Width All
2-1/2″
Section
Bottom 3rd* Top
1-3/8″
16’2″18′
2-1/2″
One strut per section
2″
Up to 15′
All
2″
15’2″20′
All
*Section with general safety label .
NOTE: Doors installed in high windload regions (Florida and other high wind- prone areas) may require additional reinforcement. Refer to Supplemental Windload Instructions.
TABLE 7-B: COMPOSITE OVERLAY FAUX WOOD DOORS & COMPOSITE OVERLAY DOORS
The table below shows the strut requirements for composite doors .
Door Width
STRUT REQUIREMENT
Up to 2″ Thick 2″ Thick
Composite Wood Full
Vision
Up to 9’0″
None
None
None
TABLE 7-C: STEEL CARRIAGE HOUSE DOORS The table below shows the strut requirements for Steel Carriage House doors .
Door Thickness
Door Width
Struts Required
1-3/8″
Up to 14’10”
None
1-3/8″ 1-3/8″
15’16′ 16’2″18′
(1) 2-1/4″ Strut per door (top)
(1) 2-1/4″ Strut per section
2″
Up to 15′
None
2″
15’2″20′
(1) 2-1/4″ Strut per door (top)
9’2″ to 12’2″
(1) 2-1/4″ Strut (1) 2-1/4″ Strut (1) 2-1/4″ Strut per door (top) per door (top) per door (top)
12’4″ to 16’2″
(1) 2-1/4″ Strut (1) 2-1/4″ Strut (1) 2-1/4″ Strut
per section
per section
per section
16’4″ to 18’2″
(1) 3″ Strut per section
(1) 2-1/4″ Strut (1) 2-1/4″ Strut
per section
per section
18’4″ to 20’0″
N/A
(1) 3″ Strut per section
(1) 3″ Strut per section
NOTE: Window Lite section on double car doors may be packaged with two struts attached. Remove strut from bottom of window section and place on top of section #3.
10
STEP 8 – INSTALL LIFT HANDLES
STEP 8A: FOR INSULATED GARAGE DOORS
NOTE: For Composite Doors proceed to STEP 8B. For Steel Carriage House Doors,
proceed to STEP 8C.
Step 8A-1: Lift Handle Preparation For 2″ thick doors, no modifications are
necessary . For 1-3/8″ thick doors, cut stems on lift handle along ridge line
using a
hacksaw (Fig . 8A-A) .
Step 8A-2: Bottom (First) Section From front side door section, drill (2) 1/2″
holes through section according
to Bottom Section Hole Pattern (Fig . 8A-B) . Use T-square to ensure vertical
alignment .
NOTE: If door has an outside keyed lock, hole pattern should be drilled on
bottom section directly below lock. If door does not have an outside keyed
lock, hole pattern should be drilled directly below hinge closest to
horizontal center of door.
Install lift handle and inside step plate using (2) #14 × 5/8″ sheet metal
screws (Fig . 8A-B) .
IMPORTANT: Use wrench or socket to drive screws. Do not overtighten. DO NOT
use an electric drill or driver.
CUT HERE FOR 1-3/8″ DOORS
LIFT HANDLE
STEMS FFiIgG. 88-AA-A
(BOTTOM OF LIFT HANDLE)
INSIDE STEP
PLATE
BOTTOM SECTION
2ND SECTION
LIFT HANDLE LIFT HANDLE
Step 8A-3: Second (Lock) Section
To be installed at completion of STEP 9A-4 . Not required for door with
outside keyed lock .
From front side door section, drill (2) 1/2″ holes through section according
to Second Section Hole Pattern (Fig . 8A-C) . Use T-square to ensure they are
vertically in line .
INSIDE STEP PLATE
14 x 5/8″ SHEET METAL
SCREW
NOTE: Hole pattern should be drilled directly above hinge closest to horizontal center of door.
FiFgi.g8.A8-B
2″ DOOR SHOWN
Install lift handle and inside step plate using (2) #14 × 5/8″ sheet metal
screws (Fig . 8A-B) .
Painting Lift Handles · Plastic lift handles can be painted using good quality
spray-on or
brushed-on enamel paint .
IMPORTANT: DO NOT use these prestamped hinge holes for lift handle placement. Measure per the drilling pattern below. DO NOT use this template for carriage style or overlay doors.
Measure to Hinge Holes on Opposite Side
Lift Handle Hole Drilling Pattern Outside View
2nd Section
1/2″ Dia.
FFiigg.. 88A-C-C
Measure to Hinge Holes on Opposite Side
Bottom Section
3/4″ Center Line of 2nd Section OR 2-3/4″ Offset of Bottom Edge of Door
3/4″
11
STEP 8 – INSTALL LIFT HANDLES
STEP 8B: FOR COMPOSITE DOORS
Step 8B-1: Center horizontal handle on outside of bottom door section 2″ from
bottom of section . Using handle as a template, mark the holes to be drilled
(Fig . 8B-A) .
Step 8B-2: Drill two 1/4″ holes straight through the door at the marks . From
outside, enlarge the two 1/4″ holes using a 3/8″ drill, being careful
not to drill through the inside skin of the door . Remove excess foam from the
3/8″ holes .
Step 8B-3: Insert 3/8″ diameter spacer(s) into each hole from the outside of
the door .
IMPORTANT: Failure to install spacers may result in damage to the door.
Fig. 8B-A
Step 8B-4: Attach the black handle (outside) and the steel roll grip handle
(inside) to
the door using two 1/4″ black painted hex head bolts, and two 1/4″ hex nuts
(Fig . 8B-B) .
Step 8B-5: Position two vertical handles on the second section . Using handles
as a
template, mark holes to be drilled . The lower hole on each vertical handle
must lie between 20″ and 30″ vertically from the holes on the bottom handle
and be centered 5-1/2″ horizontally from each other . Be sure holes on both
vertical handles line exactly with holes on the bottom horizontal handle . No
hole may be closer than 2″ to the top or bottom of the section (Fig . 8B-C) .
Step 8B-6: Drill four 1/4″ holes straight through the door at the marks . From
the outside, enlarge the four 1/4″ holes using a 3/8″ drill, being
careful not to drill through the inside skin of the door . Remove any excess
foam from the 3/8″ holes .
Step 8B-7: Insert 3/8″ diameter spacer(s) into each hole from the outside of
the door .
IMPORTANT: Failure to install spacers may result in damage to the door.
Step 8B-8: Attach each vertical handle (outside) and one steel horizontal roll
grip
handle (inside) to the door using (2)1/4″ black painted hex head bolts, and
(2) 1/4″ hex nuts . Use hex head bolts and hex nuts to fasten the vertical
handles to the door through the remaining holes . Inside handle may be matched
with either set of holes so long as it is no closer than 4″ to the top or
bottom of the section (Fig . 8B-C) .
Inside Handle 1/4″ Hex Flange Nut
Fig. 8B-B
1/4″ Hex Flange Nut
Inside Handle
Fig. 8B-C
5-1/2″ (Composite Overlay Doors) 5-1/4″ (Composite Overlay Faux Wood Doors)
5-1/2″
1/4″ – 20 x 2-1/4″ Hex Head Bolt Outside Handle
Spacer Outside Handle
1/4″- 20 x 2 -1/4″ Hex Head Bolt
Spacer
12
STEP 8 – INSTALL LIFT HANDLES
STEP 8C: FOR STEEL CARRIAGE HOUSE GARAGE DOORS
Step 8C-1: Use supplemental templates provided in handle bag to determine
handle
configuration for your door size .
Step 8C-2: Find the center of the distance between embosses on the front of
the
section . Use template included with handle to line up the center lines and
the
bottom section . Drill two 1/2″ holes where indicated through the front skin
of the section
and insulation, but STOP BEFORE drilling through the back skin .
Step 8C-3: Flip section over and drill two 5/16″ holes through the back skin .
Step 8C-4: Slide the black head 1/4″ carriage bolt through horizontal spade
handle,
handle spacer, front of the section, back of the section and roll grip handle
. Secure with 1/4″ flange nuts . (Fig . 8C-A or Fig . 8C-B) Repeat Steps 8C-2
through 8C-4 for second bottom handle (if applicable) . Second section (to be
installed at completion of STEP 9A-4 . (Not required on doors with outside
keyed lock .)
Step 8C-5: Use back of the template to find your door configuration . Using
the template, drill the holes in your second section .
Step 8C-6: Find the center of the distance between embosses and the middle of
the
section height on the front of the section . Use template included with handle
to line up the center lines and the
bottom section . Drill the indicated 1/2″ holes through the section and
insulation .
Step 8C-7: Two Outside Spade Handles For one handle, skip to STEP 8C-8. Line
up holes in handle backer plate with holes drilled in previous step . Attach
handle backer plate to back of door with (2) #14 × 5/8″ sheet
metal screws through inside roll grip handle and into the inside skin (Fig .
8C-A) . Slide (2) 1/4″ black head carriage bolts through the vertical spade
handle, the handle spacers, door section and through the backer plate . Secure
on the inside with 1/4″ flange nuts . Do this for each handle (Fig . 8C-A) .
Skip to STEP 9 .
Step 8C-8: One Outside Spade Handle Slide (2) 1/4″ black head carriage bolts
through vertical handle, handle
spacers, door section and through backer plate .
The top carriage bolt should also go through the top hole of the roll grip
handle .
Attach bottom of roll grip handle with a #14 × 5/8″ sheet metal screw into the
backer plate (Fig . 8C-B) .
Step 8C-9: Repeat STEP 8C-6 through 8B-8 for second handle set (if applicable)
.
1
4 13 4
2
3 Fig. 8C-A
8 5
7 6
6 5
4 13
4
8 6 5
7
5
Fig. 8C-B
23
5 6
13
STEP 9 – INSTALL DOOR SECTIONS
STEP 9A: FOR INSULATED GARAGE DOORS & STEEL CARRIAGE HOUSE GARAGE DOORS
NOTE: For Composite Doors proceed to STEP 9B.
Step 9A-1: Place and Secure First (Bottom) Section
Place First Section in opening against stop molding and center it from side to
side .
Place a level on section . If necessary, use wood shim under one end to make
section level (Fig . 9A-A) .
Once section is level, remove level and drive a 10d 3″ nail in jambs at each
section end . Bend over edge to hold section in place (Fig . 9A-B) .
Step 9A-2: Determine Stacking Order for Remaining Sections Using Table 9A-A or
9A-B Below
NOTE: If a lock assembly was ordered with door, holes for lock may be
predrilled. Lock templates are included in lock instructions for doors without
predrilled holes.
Table 9A-A:
SECTION ORDER FOR INSULATED STEEL GARAGE DOORS
Door Height
1st (Bottom) Section
2nd (Lock) Section
3rd Section*
4th Section
5th Section
6’0″
18″
18″
18″
18″
6’3″
18″
18″
18″
21″
6’6″
21″
18″
18″
21″
6’9″
21″
21″
18″
21″
7’0″
21″
21″
21″
21″
7’6″
18″
18″
18″
18″
18″
7’9″
18″
18″
18″
18″
21″
8’0″
21″
18″
18″
18″
21″
- Section with general safety label .
Table 9A-B:
SECTION ORDER FOR STEEL CARRIAGE HOUSE GARAGE DOORS
Door Height
1st (Bottom) Section
2nd (Lock) Section
3rd Section*
4th Section
6’0″
24″
24″
24″
6’3″
18″
18″
18″
21″
6’6″
21″
18″
18″
21″
6’9″
21″
21″
18″
21″
7’0″
21″
21″
21″
21″
7’3″
21″
21″
21″
24″
7’6″
24″
21″
21″
24″
7’9″
24″
24″
21″
24″
8’0″
24″
24″
24″
24″
- Section with general safety label .
Fig. 9A-A Fig. 9A-B
Stop Molding
14
Step 9A-3: Prepare Second (Lock) Section
NOTE: If door is predrilled for a lock, this section will be the one with
holes in the center of panel face.
Place Second Section face down on covered sawhorses . Attach a #2 hinge to
each end at top edge using (2) #14 × 5/8″ sheet
metal screws . Attach a #1 hinge to all other prepunched holes using (2) #14 ×
5/8″ sheet metal screws (Fig . 9A-C) .
Step 9A-4: Keyed Lock/Lift Handle Installation If you wish to install a keyed
lock, begin lock installation now according
to supplemental instructions included with lock hardware . If door did not
come with a keyed lock, install lift handle (Fig . 8A-B) .
CAUTION
Take care not to bend or twist sections with glass as this may cause glass to
break, which may result in personal injury.
Step 9A-5: Place and Secure Second (Lock) Section Place Second Section in
opening on top of First Section . Drive a 10d 3″ nail in jambs at each section
end . Bend over edge to hold
section in place . Attach hinges from top of First Section to bottom of Second
Section using
(2) #14 × 5/8″ sheet metal screws for each hinge (Fig . 9A-D) .
Step 9A-6: Prepare Next (Third) Section Third Section has the general safety
label applied (Fig. 9A-D). Place section face down on covered sawhorses .
Attach a #3 hinge to each end at top edge using (2) #14 × 5/8″ sheet
metal screws for each hinge . Attach a #1 hinge to all other prepunched holes
using (2) #14 × 5/8″ sheet metal screws (Fig . 9A-E) .
NOTE: If door has more than 1 strut, consult Table 7-A or 7-C. Attach using
1/4″ × 3/4″ self-tapping screws (Fig. 9A-E). When predrilled holes do not line
up with hinge, drill (2) 3/16″ pilot holes through strut, hinge and door at
each location or use impact wrench with 7/16″ socket and self-tapping screws.
Step 9A-7: Place and Secure Next (Third) Section Place section in opening on
top of previously installed section . Drive a 10d 3″ nail in jambs at each
section end . Bend over edge to hold
section in place . Attach hinges from top of previous section to bottom of
this section using
(2) #14 × 5/8″ sheet metal screws for each hinge (Fig . 9A-E) .
NOTE: If you have two sections left, repeat STEP 9A-6 to 9A-7 using #4 hinges
on the end of the top edge and #1 hinges to all other stiles along the top
edge.
WARNING
DO NOT install top section unless you are able to immediately continue through
to STEP 9A-10 installing vertical track as this may cause sections to fall.
WARNING
DO NOT install top section if there are high wind conditions as this may cause
sections to fall. Failure to follow these warnings could result in serious
injury, death or property damage.
14 x 5/8″ Sheet Metal Screws
1 Hinge
Bottom Edge FFiigg.. 99A-C-C
2 Hinge End Stile
Safety Label
FFiigg.. 99A-D-D
14 x 5/8″ Sheet Metal Screws #1 Hinge
FFiigg.. 99A-E-E
Bottom Edge
3 Hinge End Stile
15
Step 9A-8: Prepare Last (Top) Section
Place Last Section face down on covered sawhorses . Place top roller brackets
3-1/4″ from the top of the section, aligning the
middle hole in top of bracket with the bottom hinge hole/indentation . Attach
top bracket using (3) #14 × 5/8″ sheet metal screws .
NOTE: If door was supplied with any struts (Table 7-A) attach using 1/4″ ×
3/4″ self-tapping screws (Fig. 9A-F). When predrilled holes do not line up
with hinge holes, drill (2) 3/16″ pilot holes through strut and door at each
hinge hole location (or use impact wrench with 7/16″ socket and self-tapping
screws (Fig. 9A-F).
Step 9A-9: Place and Secure Last (Top) Section Place top section in opening on
top of previous section . Drive a 10d 3″ nail in the jambs at each section end
. Bend over edge to
hold section in place . Attach hinges from top of previous section to bottom
of the this section
using (2) #14 × 5/8″ sheet metal screws for each hinge (Fig . 9A-E) .
NOTE: If your door is to be used with an electric operator, you must reinforce
the top section before placing it in the opening. Proceed to STEP 10 prior to
completing this step.
Step 9A-10: Place Rollers Place a roller in the top and bottom bracket and in
the tubes in each of
the hinges at the ends of each installed section .
NOTE: In hinges with two tubes, placer roller in tube farthest from door face
(Fig. 9A-G).
14 x 5/8″ Sheet Metal Screws
1/4″ x 3/4″ Self-Tapping Screws
Fig. 9A-F
End Stile
Fig. 9-F
Bottom Bracket
Top Bracket #1 Hinge
Strut (If required)
2, 3 or 4 Hinge FFiigg..99A-G-G
Top Bracket
STEP 9 – INSTALL DOOR SECTIONS
STEP 9B: FOR COMPOSITE DOORS
Composite Overlay Faux Wood Doors and Composite Overlay Doors are custom
assembled one door at a time . It is important matching sections stay together
and sections are stacked in the correct order .
Step 9B-1: Stack Composite Door Sections Door sections are labeled on the
inside upper left hand corner of the
section (Fig . 9A-H) . All sections for each door have the same four digit
identification number . Sections should be stacked in sequence, with #01 being
the bottom
section, the next section being #02 and so on . Use the Alignment Label
between joining sections to ensure proper
alignment of the door sections .
E X A M P L E DOOR ID #:
SECTION #: Door ID
9723-01
Label
INSIDE OF SECTIONS
Fig. 9A-H
Alignment Label
16
STEP 10 – REINFORCE THE TOP SECTION FOR GARAGE DOOR OPENER
STEP 10A: FOR INSULATED GARAGE DOORS & STEEL CARRIAGE HOUSE GARAGE DOORS
To avoid damage to door, you MUST reinforce top section of door in order to
provide a mounting point for opener to be attached .
IMPORTANT: DO NOT install the bracket supplied with opener. Failure to
reinforce door, as illustrated, will void door warranty.
Step 10A-1: Reinforce Top Section You will need (1) or (3) pieces of 1-1/4″ ×
1-1/4″ minimum punched
angle at least 13 gauge or 3/32″ thick . Determine how punched angle is to be
affixed to your door size
(Fig . 10A-A through 10A-D) . Angle iron may need to be trimmed depending on
door section height and distance between center stiles .
NOTE: An opener bracket kit specifically designed for opener attachment may be
included or purchased (silver galvanized or white powder coated). Instructions
are provided with the kit.
NOTE: Operator may be attached up to 2 feet off center. (Doors with torsion
springs only.)
8’0” up to 9’0” Wide Doors Vertical Punched Angle 18″ or 21″ Long
FFiigg.. 10A-A-A Required Materials
(1) 18″ or 21″ length of angle iron (4) #14 × 5/8″ sheet metal screws
2”
Notch Cut on Vertical Angle
Punched Angle for Operator Draw
Bar Attachment
10’0” up to 14’10” Wide Doors 27” or 50” 18” or 21”
18” or 21”
FFigig..1100A-C-C
Punched Angle One 27” long piece (12′ wide doors require one 50” long piece) and two 18” or 21” pieces (measure top section height).
Required Materials
(2) 18″ or 21″ lengths of angle iron (2) 1/4″ lock washers
(1) 27″ or 50″ lengths of angle iron (2) 1/4″ nuts
(2) 1/4″ × 1″ bolts
(8) #14 × 5/8″ sheet metal screws
5”
Notch Cut on Vertical Angle
Punched Angle for Operator Draw
Bar Attachment
Strut
15’0” up to 15’10” and 19’0” up to 20’0” Wide Doors
with Strut
18” or 21”
FiFgig. .1100A-B-B
Punched Angle Two 18” or 21” pieces (measure top section height)
Required Materials
(2) 18″ or 21″ lengths of angle iron (2) 1/4″ nuts
(2) 1/4″ × 1″ bolts
(4) #14 × 5/8″ sheet metal screws
(2) 1/4″ lock washers
(4) 1/4″ × 3/4″ self-tapping screws
5”
Notch Cut on Vertical Angle
Strut
16’0” up to 18’0” Wide Doors with Strut
18” or 21”
FFigig. .1100A-D-D Required Materials
(1) 18″ or 21″ length of angle iron (2) 1/4″ × 3/4″ self-tapping screws (2)
14 × 5/8″ sheet metal screws
17
STEP 10 – REINFORCE THE TOP SECTION FOR GARAGE DOOR OPENER
STEP 10B: FOR COMPOSITE OVERLAY FAUX WOOD DOORS
IMPORTANT: To avoid damage to door, you MUST reinforce top section of door in
order to provide a mounting point for opener to be attached. Refer to STEP 10A
Reinforcing the Top Section. Failure to reinforce door as illustrated will
void door warranty.
IMPORTANT: When installing an automatic garage door operator, follow
manufacturer’s installation and safety instructions carefully.
Step 10B: Remove Pull Rope and Lock
Figures 10B-A through 10B-C show installation of operator reinforcement
corresponding to a specific door width .
At locations where the bracket is attached to the hinge, the hinge screws must
be removed, the bracket installed and the hinge screws then replaced .
WARNING
To avoid risk of strangulation or personal injury, if door has a pull rope,
you must remove pull rope when you install an automatic garage door opener.
IMPORTANT: If you have installed a door lock, unlock or remove at this time.
Failure to do so may cause damage to the door and void the warranty.
Fig. 10B-A Required Materials
(1) operator reinforcement bracket (2) 1/4″ × 3/4″ self-tapping screws
Fig. 10B-B
Required Materials
(2) operator reinforcement bracket (2) 1/4″ lock washers
(2) 2″ pieces of 1-1/4″ × 1-1/4″ punched angle
(2) 1/4″ nuts
(2) 1/4″ × 1″ bolts
(4) 1/4″ × 3/4″ self-tapping screws
Fig. 10B-C Required Materials
(1) operator reinforcement bracket (2) 1/4″ × 3/4″ self-tapping screws
18
STEP 11 – ASSEMBLE AND INSTALL THE TRACK
Before assembling brackets to vertical track, be sure to read STEP 11-1 and
11-2 . Refer to Fig .11-C for placement of brackets on track .
NOTE: Brackets may already be riveted in place. If additional adjustment is
required, rivets can be drilled out and brackets reattached with track bolts
and flange nuts (available through toll-free Consumer Service Hotline, see
front).
WARNING
Failure to use the track provided with new door may cause installation
problems or the door to fall which could result in serious injury or property
damage.
WARNING
DO NOT attach any brackets directly to drywall. All track brackets, flag
brackets and spring brackets should be attached directly only to wood bucks.
Step 11-1: Assemble Track Brackets to Vertical Track There are two sizes of
track brackets for 7′ tall doors and 3 sizes for 8′
tall doors . Each bracket should be installed with flange facing flat side of
track and flat side toward wall (Fig . 11-A) . Loosely fasten horizontal slot
of track brackets to vertical track using (1) 1/4″ × 5/8″ track bolt and (1)
1/4″ flange nut . Head of bolt faces inside track . Brackets should be
installed on vertical track as follows (Fig . 11-C): · Shortest pair — 10″
from bottom of track · Next longest pair — centered on track · For 8′ tall
doors — install remaining pair 10″ from top of track
Step 11-2A: Assemble Flag Brackets to Vertical Track FOR STEEL AND STEEL
CARRIAGE HOUSE DOORS Determine proper holes in flag bracket for door thickness
(Fig . 11-B1) . Loosely attach flag bracket to top of track with (2) 1/4″ ×
5/8″ track bolts
and 1/4″ flange nuts . Head of bolts face inside track .
NOTE: If additional adjustment is required, horizontal slots in flag brackets
can be used for attachment to vertical track.
Step 11-2B: Assemble Flag Brackets to Vertical Track FOR COMPOSITE OVERLAY
DOORS Due to overall door thickness of most non-insulated Composite Overlay
Door models, a commercial style flag bracket is used to splice the vertical
and horizontal tracks together (Fig . 11-B2) .
Step 11-3: Place Vertical Track into Position Place track over rollers on door
. Move track close to door so rollers are all the way into hinges leaving
about 1/2″ between edge of door and edge of track .
NOTE: Do not force track too tightly or door will bind.
Lift track about 1/2″ from floor and mark jamb for each lag screw position .
NOTE: Do not raise vertical track beyond bottom rollers on bottom section of
door.
1/4″ Flange
Wall
Nut
Side
1/4″ x 5/8″ Track Bolt
FFigig..1111-A-A
Note: Use One Track Bolt in Slot.
2″ Thick Door Use These Two Holes
1/4″ Flange Nut
Top View Left Side
1-3/8″ and 1-1/2″ Thick Door Use These Two Holes
FigF.ig1.11-B1-1B
Flag Bracket
1/4″ x 5/8″ Track Bolt
Use these holes to splice Horizontal and Vertical Tracks
Fig. 11-B2
FFigig..1111-C-C
Bottom
Flag Bracket
Top
Left-Hand Vertical Track Assembly
Shorter Track Bracket
Longer Track Bracket
Right-Hand Vertical Track Assembly
Finished Track Assembly
19
Drill 3/16″ pilot holes at each lag screw location . Fasten flag bracket to
jamb using (3) 5/16″ × 1-5/8″ lag screws, one in each of top, middle and
bottom holes . Repeat on opposite side .
Once flag brackets are securely fastened to jamb, tighten track bolts and
flange nuts connecting flag brackets to tracks (Fig . 11-D) .
NOTE: The tops of vertical tracks must be level with each other. Check this by
measuring from top of door sections to top of track on both sides. If they are
not equal, cut material off bottom of one track to lower it or raise other
track.
NOTE: Pressure-treated lumber purchased after January 2004 is treated with
chemicals that have highly corrosive effects on metal fasteners. Fasteners
provided with door are intended for use with standard lumber (not pressure-
treated) only. If installing door into an opening framed with pressure-treated
lumber, it is highly recommended that 5/16″ × 1-5/8″ lag screws with a minimum
galvanization equivalent of G185 be purchased for this application.
Step 11-4: Assemble Flag Brackets to Vertical Track
NOTE: On some doors this angle may be 82″ long and will require (3) additional
fasteners per side. If angle has been preassembled, skip STEP 11-4 and proceed
with STEP 11-5.
Fasten horizontal angle to horizontal (curved) track using (2) 1/4″ × 5/8″
track bolts and (2) 1/4″ flange nuts . Head of bolt faces inside track (Fig
.11-E) .
Step 11-5: Support Rear End of Track Temporarily support rear end of track
with a rope tied to trusses overhead
in garage or resting on tall ladder (Fig . 11-F) .
Step 11-6: Assemble Horizontal Track to Flag Bracket Place curved end of
horizontal track over roller in top bracket . Attach track to flag bracket
using (2) 1/4″ × 5/8″ track bolts and
(2) 1/4″ flange nuts . Head of bolt faces inside track .
NOTE: Horizontal and vertical track must join together to form a continuous
channel for rollers.
Attach end of horizontal angle to top of flag bracket with a 3/8″ × 3/4″
carriage bolt and 3/8″ hex nut (Fig . 11-G) . · For 15″ radius track use top
set of slots · For 12″ radius track use middle set of slots · For low headroom
track use bottom set of slots
Step 11-7: Assemble Rear Track Hangers
NOTE: Rear track hangers are not provided with standard hardware and will need
to be made at this time. They are used to attach rear horizontal track to
ceiling joist and must be strong enough to hold full weight of door.
WARNING
Sway braces must be used to prevent tracks from spreading and allowing door to
fall, which could cause serious injury. Bolts placed in end of each track
(Fig. 11-H) must be at least 1″ long to prevent top section from exiting
track.
20
FFiigg..1111–DD
Horizontal Angle
Horizontal Track FFiigg.. 1111–EE
Flag Bracket
Rope
Horizontal Angle Bracket
Fig. 11-F Fig. 11-F
Horizontal Track
Vertical Track
3/8″ x 3/4″ Carriage Bolt
Horizontal Angle
FFiigg.. 1111–GG
Horizontal Track
Use 1-1/4″ × 1-1/4″ punched angle, at least 13 gauge or 3/32″ steel to make
two rear track hangers with sway braces (Fig . 11-H) .
Attach to track using at least 1″ long bolts (Fig . 11-H) .
Step 11-8: Placement of Rear Track Hangers Placement of rear track hangers is
critical for door to operate properly . They should not be mounted any farther
than 6″ from end of horizontal track and should hold horizontal track level
and square to door . Squareness should be measured by comparing two diagonal
distances
(Fig . 11-I): 1) From top left-hand corner of door to rear of right-hand
horizontal track . 2) From top right-hand corner of door to rear of left-hand
horizontal track . Squareness distances should be within 1/2″ of each other .
Horizontal
track can be out of level up to 1″ from front jamb to rear track hanger (Fig .
11-I) . With track square and level with opening, track hangers can be
fastened permanently to ceiling trusses using (3) 5/16″ × 1-1/2″ lag screws .
Drill 3/16″ pilot holes before installing 5/16″ lag screws .
WARNING
To prevent door from falling and causing serious injury, be sure rear track
hangers are properly secured to trusses with adequate length screws.
Step 11-9: Adjust Top Section With track installed, top door section can now
be properly adjusted . Loosen slide on top bracket and push top of door
against stop molding or
door jamb . Pull roller toward you so it is tight against the groove in track
. Tighten slide bolts (Fig . 11-J) . Remove all 10d 3″ nails holding all
sections in place .
3/8″ x 1″ Bolts and Nuts
(4 places) FFigig. .111-H-H
FFiigg..1111–II
Top Roller Bracket
FFiigg..1111–JJ
Sway Brace Bolt Blocks Door Travel
Slide Bolts Slide
21
STEP 12 – INSTALL LOCK (IF INCLUDED)
If a lock is included with door, follow appropriate instructions below .
Exterior Keyed Lock: If door has an exterior keyed lock, complete installation
of lock at this
time . Follow instructions provided with lock hardware .
Interior Slide Lock: Use track as a guide to achieve proper alignment .
Position slide bolt against top of one of rectangular engaging slots in
vertical track .
NOTE: It may be necessary to knock out slug in vertical track to open slot for
lock engagement. Remove slug by striking with a hammer from outside of track.
Install inside slide bolt on the end stile of second section . Use (4) #14 ×
5/8″ hex head sheet metal screws (steel doors) or (4) 1/4″ × 1″ lag screws
(Fig . 12-A) .
NOTE: 3/16″ holes may need predrilled before installing screws.
IMPORTANT: If door is going to be equipped with an automatic garage door
opener, make sure that door is always unlocked when opener is being used. This
will avoid damage to door.
14 x 5/8″ Sheet Metal Screw or 1/4″ x 1″ Lag Screw FFiigg.. 1122–AA
STEP 13 – INSTALL PULL ROPE (MANUALLY OPERATED DOORS ONLY)
NOTE: Rope is only intended for use on manually operated doors. DO NOT install
pull rope if using an automatic garage door opener.
Step 13-1: Install Pull Rope for Manually Operated Doors Install the pull rope
by attaching to roller shaft in bottom bracket of door
(Fig . 13-A) .
Pull Rope Fig. 13-A
STEP 14 – INSTALL SPRINGS
Step 14-1: Install Springs Proceed to springing instructions that came with
spring hardware .
22
STEP 15 – ATTACH AUTOMATIC GARAGE DOOR OPENER
IMPORTANT: To avoid damage to door, you MUST reinforce top section of door in
order to provide a mounting point for opener to be attached. Refer to STEP 10
Reinforcing the Top Section. Failure to reinforce door as illustrated will
void door warranty.
WARNING
To avoid risk of strangulation or personal injury, if door has a pull rope,
you must remove pull rope when you install an automatic garage door opener.
IMPORTANT: If you have installed a door lock, disable or remove at this time.
Failure to do so may cause damage to the door and void the warranty.
Step 15-1: Remove Pull Rope and Lock If installed, remove pull rope and locks
(or unlock) .
Step 15-2: Install Opener Head and Rail
IMPORTANT: When installing an automatic garage door operator, follow
manufacturer’s installation and safety instructions carefully.
To prevent top of door from bending, opener rail should be mounted no less
than 2″ and no greater than 5″ from face of door in open position (Fig . 15-A)
.
Follow operator manufacturer’s instructions .
Step 15-3: Attach Opener Arm to Door Attach opener arm to vertical
reinforcement (Fig .15-B through 15-D) . Attachment should be roughly same
height as top roller of door . When door is in down position, door should be
at angle of approximately
60 degrees from vertical operator bracket (Fig . 15-B) .
OpOepneenreRr aRialiMl MoouunntitninggDDisisttaannccee
Ceiling Opener Rail
Clevis Pin
Horizontal Track
FigF.ig1.51-5A-A
Keep Clearance at 2″5″
Opener Arm Attachment to Horizontal Angle or Strut Opener Arm Attachment to Horizontal Angle or Strut
Opener Arm
60° Fig. 15-B (Doors with supplied reinforcement bracket and stile in center of door)
Opener Arm Attachment to Vertical Angle
Horizontal Punched Angle
Punched Angle
Horizontal Angle or Strut
Punched Angle
Horizontal Angle
or Strut
Front View (assembled) Opener Arm
Lock These Nuts Together Securely
Fig. 15-C (Doors with odd number of panels) Fig. 15-C (Doors with odd number of panels)
3/8″ x 1-1/2″ Hex Bolt
3/8″ Hex Nut
Opener Arm
Top View (assembled)
Vertical Punched Angle
Mounting Surface of Door
Leave Clearance
Opener Arm
Vertical Punched Angle
Lock These Nuts Together Securely
Fig. 15-D (Doors with angle iron reinforcement bracket and stile in center of door) Fig. 15-D (Doors with angle iron reinforcement bracket and stile in center of door)
23
THIS PAGE INTENTIONALLY
LEFT BLANK
GENERAL MAINTENANCE
FOR ALL NON-INSULATED GARAGE DOORS
Your door will need regular inspection, lubrication and cleaning . The
following checklists will help keep your door and its parts in good working
order and help protect it from the elements
WARNING
A sectional garage door is a large, heavy object that moves with the help of
springs under high tension. Springs, bottom brackets, cables and associated
hardware are under high tension and can cause death, serious injuries, or
damage to the door if not properly handled. For your safety and the safety of
others, follow these instructions:
DO NOT loosen or remove bottom bracket with the spring tension engaged.
DO NOT operate door with a broken spring.
DO NOT manually operate door if handles are not installed or functioning
properly.
DO NOT operate door if it is too difficult to move, opens too quickly, or the
rollers come out of the track.
DO NOT operate the door if glass or interior window retainer appears to be
loose, cracked, or warped. DO NOT remove screws on inside retainer.
For assistance with these maintenance steps, repair or replacement of any
parts, please contact your professional installing Clopay Dealer:
https://www.clopaydoor.com/where-to-buy
VISUAL INSPECTION CHECKLIST Monthly inspection of the door and all of its
components is recommended . If something seems out of balance or adjustment,
or you note any of the following, please contact your Clopay Dealer or Clopay
Customer Service at 800-225-6729 .
Visually inspect the door when in the down position for:
Loose or bent hinges . Broken wheels, bent shafts or worn out bearings on
rollers . Loose or missing bolts, screws, or other fasteners on the door or
track . Creases or bends in the track . Cracking or fatigue of the door panels
. Damaged or broken springs or spring components . If the spring looks
broken it will need replaced . Standard extension springs that run alongside
the
door should include a safety containment cable . To see a visual of the safety
containment cable scan the QR code to the right or visit:
http://clopaypdfs.com/ pdf_files/SUP-0137180_EN.pdf Worn or frayed cables .
Loose, cracked, or warped glass panels or inside glass retainers . Inside the
door, the plastic retainer and holding the glass and its fasteners should
appear secure .
Tears or gaps in the bottom weather seal or perimeter seal . Any covered,
ripped, damaged, or missing warning labels . Any missing, broken, loose, or
malfunctioning door handles . There
should be two lifting points on the outside and two on the inside of the
garage door .
DOOR OPERATION CHECKLIST We recommend that at least twice per year after you
have visually inspected the door and all of its components . Scan the QR code
to the right or visit: https://vimeo.com/106430735
Check the balance of the door . 1 . With the door in the down position, detach
the opener (if applicable) by pulling down on the red manual release handle .
2 . Next lift the door manually up to the halfway point and gently release the
door . A balanced door should hang in place and not raise or lower . If the
door does not stay in place contact your Clopay Dealer for adjustment .
Check the door operation . Once you have determined your door is in balance,
lift the door up and down to ensure smooth operation . The door should be
easily controlled when lifting and lowering . Note: Be sure to reattach the
opener once you confirm the door is operating properly .
Safety feature for doors with automatic operators: Make sure any door locks
are disabled or removed if an automatic operator is installed . Retest
following opener manufacturer’s instructions .
LUBRICATE THE DOOR At least twice per year lubricate all moving parts of the
door with Clopay Garage Door Pro Lube or a synthetic lubricant:
Lift cables at bottom bracket button . Lock hardware where surfaces turn or
slide . Full length of torsion spring to reduce friction between coils .
Rollers at the bearing (but not the tire) Hinges
25
CARE & MAINTENANCE
FOR STEEL GARAGE DOORS
APPLIES TO THE FOLLOWING MODELS Carriage House Steel Doors GR2SU, GR2LU, GR1SU, GR1LU, GR2SP, GR2LP, GR1SP, GR1LP, GD2SU, GD2LU, GD1SU, GD1LU, GD2SP, GD2LP, GD1SP, GD1LP, AR2SU, AR2LU, AR1SU, AR1LU, AR2SP, AR2LP, AR1SP, AR1LP // Classic Steel Doors HDP20, HDPL20, HDP13, HDPL13, 9200, 9203, 9130, 9133, 7200, 7203, 7130, 7133, HDG, HDGL, 2050, 2053, 4300, 4310, 4050, 4053, 6200, 6203, 6130, 6133 // Contemporary Steel Doors HDPC20, HDPC13, HDPF20, HDPF13, HDPCC2, HDPCC1, HDPR20, HDPRC2, HDPRC1, 9202, 9132, 9201, 9131, 9208, 9138, 9205, 9209, 9139, 7202, 7132, 7201, 7131, 7208, 7138, 7205, 7209, 7139, HDGC, 2132, HDGF, 2051, HDGCC, 2138, HDGR, HDGRC, 4302, 4132, 4301, 4051, 4308, 4138, 4305, 4309, 6202, 6132, 6201, 6131, 6208, 6138, 6205, 6209, BD1EU, BD1NU, BD2EU, BD2NU, BR1EU, BR1NU, BR2EU, BR2NU, AR1EU, AR1NU, AR2EU, AR2NU
CLEANING & PRESERVING THE DOOR
Doors must be cleaned and waxed at least twice a year or four times a year for
harsh environments (such as coastal regions, areas with high road salt, etc .)
. Failure to do so may result in loss of warranty coverage. For further
questions about the requirements, refer to the warranty page at the end of
this manual or contact Clopay Consumer Services.
Cleaning & Waxing Help prevent damage (rusting) caused by foreign matter or
salt adhering
to the door . Assist to restore the look of factory-applied finish by
removing dirt and chalking . For how-to video scan the QR code to the right
or visit: https://vimeo.com/106434183
Cleaning the Door Working from top to bottom of the door sections, use a well
soaked cloth, sponge or soft bristle brush with either of the following
solutions: One cup of Simple Green® or other non-toxic biodegradable cleaner
(less
than 0 .5% phosphate) into two gallons of warm water -OR Household liquid
dishwashing detergent such as Dawn® . DO NOT use scouring powders or solvents
when cleaning the door.
If preparing to paint, see cleaning instructions under “Painting” in this
manual. Rinse door with clean water to complete cleaning and allow to dry .
NOTE: Be sure to clean behind stop molding on the sides and top of the door.
Refer to “Window Care” for detail on window cleaning on the next page. DO NOT
use a pressure washer on the door.
Waxing the Door After cleaning, use liquid car wax (not paste) to preserve the
door’s finish . This is especially important in coastal and harsh environments
. Be sure to wax any surface that may be exposed to elements such as salt,
including the interior of the bottom section of the door . To apply the wax,
follow the manufacturer’s instructions .
NOTE: Be careful not to get wax on decorative hardware as this may cause
discoloration.
WINDOW CARE
Snap-In Decorative Inserts Decorative inserts are designed to snap in and out
of the window frame
and may be installed on the inside or outside of the window .
NOTE: DO NOT REMOVE SCREWS from the window frame.
Removing Decorative Inserts for Cleaning & Painting Purposes The insert has
tabs on each end of each leg . To remove pull the center of the insert firmly
out of the window . Replacing the insert is the reversal of the process
described for removal .
The four tabs must be pressed under the lip in the window frame .
Window Cleaning Clean glass with a mild solution of a dishwashing detergent
and a soft
cloth . · For acrylic impact or decorative windows: These windows CAN
ONLY be washed using a clean, soft sponge or cloth with a mild dish soap and
lukewarm water . Dry with soft cloth or chamois to prevent spotting . · DO NOT
use any ammoniated, abrasive or solvent-based cleaners of any kind . DO NOT
brush, scrub or scrape these windows . After cleaning, rinse thoroughly .
NOTICE
Use care when handling decorative windows to avoid scraping or scratching the
surface.
Glass Replacement
WARNING
To avoid injury, use extreme caution in handling glass window pane. When frame
is removed, exposed steel edge of door may be sharp. Avoid contact with steel
edges. Always wear safety glasses and gloves. If the door is equipped with
windows, and glass should need
replacement, follow the steps below: 1) With someone holding the outside
frame, remove screws from the
inside frame retainer . 2) Pull inside frame out of door . Carefully remove
broken or old glass . 3) Insert new glass . 4) With someone holding outside
frame, reinsert screws into inside
frame, securing glass .
26
Gallery® Collection Window Frame and Retainer Retightening Using drill loosen
screw by turning it counter-clockwise one to two turns
– do not unscrew any farther . Retighten screw turning it clockwise the total
turns unscrewed plus
another turn or two . Do not over tighten the screw . Tighten one screw
location at a time . Repeat steps for remaining screws .
PAINTING THE DOOR
Read these instructions completely prior to painting your door .
IMPORTANT: Failure to follow these instructions may cause damage to your door,
which will result in loss of warranty.
Required Paint Your garage door can be painted with high quality 100% acrylic
latex
(flat, satin or semi-gloss) exterior grade paint . DO NOT use any type of oil-
based paint or alkyd modified paint.
These paints will void the warranty of your door. We strongly recommend all
doors are painted with solar reflective paint
when available, especially when using darker colors and when the door is in
direct sunlight or a high heat/high UV environment . These paints help reflect
more sunlight keeping the surface of the door cooler . For more information
and a list of pre-approved paints, call the consumer hotline at
800-225-6729, scan the QR code to the
right or visit info.garagedoors.com/lrv
Preparing the Surface Before painting, the door, window frames and inserts
must be free of dirt, oil, caulk, waxes and mildew . To prepare window grilles
and window frames: Lightly scuff the entire exposed surface of window grilles
and window
frames with medium sandpaper (grit 60-100) .
NOTE: Sanding could remove rust-inhibiting compounds from the steel portion of
the door, therefore, sanding should be done only to damaged areas where bare
metal has been exposed. Refer to “Paint Repair” for details on repair on the
next page.
Cleaning the Door for Painting Only Make a solution of trisodium phosphate,
also known as TSP, using 1/3
cup of powder to 1-1/2 to 2 gallons of water . NEVER BLEND CLEANERS OR AMMONIA
WITH BLEACH.
NOTE: DO NOT use this if you are not planning to paint the door.
Saturate cleaning pad (3M synthetic steel woolgray not green) and rub with
even pressure to lightly scuff surface while applying the cleaning solution
over all surfaces to be painted .
Rinse with clean water and sponge, changing water often . A final wipe and
rinse with clean water and sponge should be done to
remove any loose material .
NOTE: You must remove any wax applied to the door before cleaning (doors are
not waxed in the manufacturing process). Using moderate pressure, wipe the
door surface with a rag saturated with xylene (xylol). Xylene is a flammable
substance, be sure to follow instructions when using. DO NOT allow it to sit
on door for extended time. Damage to your door’s paint system can occur if
overexposed to this or other solvents.
Pretesting Paint All paints are not created equal . The following test must be
performed prior to application on the entire door: Apply paint on a small area
of door (following instructions on paint
container) . Allow paint to dry and evaluate for any blistering or peeling .
Perform adherence test by applying strip of masking tape over painted
area and peel back tape . Check to see that paint adheres to door and not to
tape .
NOTE: If paint shows signs of poor adherence (blistering or peeling) there may
be a problem with the paint or surface preparation. DO NOT PROCEED! A new
paint or further preparation of surface is called for.
Applying Paint Follow directions on paint container and apply to door . Be
sure to allow adequate drying time should you wish to apply a second coat .
NOTE: DO NOT apply paint when door surface temperature is different from
manufacturer’s suggested temperature range for application.
Paint Repair Should door’s paint finish become damaged, exposing bare metal,
it will become necessary to repair this area to prevent rust from forming .
Damaged area should be lightly sanded with medium to fine sandpaper,
making sure to remove all visible red and white rust . Wipe this area with
dry, clean rag . Coat sanded area with high quality, rust inhibiting, zinc
enriched primer .
This can be found at most paint or hardware stores and should be labeled for
covering bare and galvanized steel . Wait time specified on the primer’s
instructions before proceeding with painting door .
27
CARE & MAINTENANCE
FOR COMPOSITE OVERLAY FAUX WOOD GARAGE DOORS
APPLIES TO THE FOLLOWING MODELS Composite Overlay Faux Wood Doors CAN, CRM, GLN, GLM
CLEANING & PRESERVING THE DOOR
These garage door models contain both Limited Edition Series doors that
consist of composite cladding and overlays and Ultra-Grain® Series doors which
consist of composite overlays and Ultra-Grain® steel . Both the Ultra-Grain®
steel portion of the door and the inside steel surface of the door should be
periodically cleaned and waxed at least twice a year or four times a year for
harsh environments (such as coastal regions, high road salts, etc .) . Failure
to do so may result in loss of warranty coverage . For further questions about
the requirements, refer to the warranty page at the end of this manual or
contact Clopay Consumer Services.
Cleaning the Door Working from top to bottom of the door sections, use a well
soaked cloth, sponge or soft bristle brush with either of the following
solutions: One cup of Simple Green® or other non-toxic biodegradable cleaner
(less
than 0 .5% phosphate) into two gallons of warm water -OR Household liquid
dishwashing detergent such as Dawn® . DO NOT use scouring powders or solvents
when cleaning the door.
If preparing to paint, see cleaning instructions under “Painting” in this
manual. Rinse door with clean water to complete cleaning and allow to dry .
NOTE: Be sure to clean behind stop molding on the sides and top of the door.
Waxing the Door After cleaning, use liquid car wax (not paste) to preserve the
Ultra-Grain® finish and the interior steel surface between cleanings . This is
especially important in coastal and harsh environments .
WINDOW CARE
= Clips in these locations
Window Grille Removal Decorative window grilles on your door can be removed
for cleaning or painting purposes . The grille is held in place with plastic
clips located at the bottom of the vertical grille sticks and the ends of the
horizontal grille sticks . To remove grille: Squeeze the clips and slide them
towards the center of the window
(see figure above) . Rotate bottom of grille out from the door and remove from
top notches . Reverse the process to re-install grilles .
Window Cleaning Clean glass with a mild solution of a dishwashing detergent
and a soft
cloth . · For acrylic impact or decorative windows: These windows CAN
ONLY be washed using a clean, soft sponge or cloth with a mild dish soap and
lukewarm water . Dry with soft cloth or chamois to prevent spotting . · DO NOT
use any ammoniated, abrasive or solvent-based cleaners of any kind. DO NOT
brush, scrub or scrape these windows. After cleaning, rinse thoroughly .
IMPORTANT: Use care when handling decorative windows to avoid scraping or
scratching the surface.
Glass Replacement
WARNING
To avoid injury, use extreme caution in handling glass window pane. When frame
is removed, exposed steel edge of door may be sharp. Avoid contact with steel
edges. Always wear safety glasses and gloves. If the door is equipped with
windows, and glass should need
replacement, follow the steps below: 1) With someone holding the outside
frame, remove screws from the
inside frame retainer . 2) Pull inside frame out of door . Carefully remove
broken or old glass . 3) Insert new glass . 4) With someone holding outside
frame, reinsert screws into inside
frame, securing glass .
MAINTAINING YOUR COMPOSITE OVERLAY FAUX WOOD GARAGE DOOR
Proper care and maintenance are imperative for long-term appearance and
performance of doors . Periodic inspection and maintenance of the composite
cladding and overlays as well as regular inspection, lubrication and cleaning
are required . The following information will help keep your door and its
parts in good working order and help protect it from the elements .
28
FINISHING INFORMATION
Composite Overlay Faux Wood Garage Doors come pre-finished from the factory
unless “No-Finish” has been specified .
No-Finish Limited Edition Doors If you have ordered your door without factory
pre-finish, it is necessary to finish the door prior to installation .
Recommended finish: Minwax® gel stain or high quality exterior grade
latex paint .
Surface preparation: Before finishing your door, the overlay and cladding
surfaces must be prepared and cleaned . · Clean with a mild store-bought paint
surface preparation cleaner . · Rinse with clean water and sponge, changing
water often . · A final wipe and rinse with clean water and sponge should be
done to remove any loose material . · Allow to dry .
Pre-test paint: All paints are not created equal, the following test needs to
be performed: · Apply paint on small area of door (following instructions on
paint container) . · Allow paint to dry and evaluate for any blistering or
peeling . · Perform adherence test by applying strip of masking tape over
painted area and peel back tape . Check to see that paint adheres to door and
not to tape .
NOTE: If paint shows signs of poor adherence there may be a problem with the
paint or surface preparation. DO NOT PROCEED! A new paint or further
preparation of surface is needed.
NOTE: DO NOT apply paint when door surface temperature is different from
manufacturer’s suggested temperature range.
IMPORTANT: Do not use any type of oil-based paint or alkyd modified paint.
These paints will void the warranty of your door.
Finishing: Follow directions on the paint or stain container and apply to the
door . Be sure to allow adequate drying time between coats and prior to
installation .
Factory Pre-Finish Limited Edition and Ultra Grain® Doors Unless you purchased
the door with “No-Finish”, your door has been factory pre-finished . Limited
Edition Series doors consist of composite cladding and overlays that must have
periodic maintenance performed to the finish . UltraGrain® Series doors
consist of composite overlays that must have periodic maintenance performed to
the finish and Ultra-Grain® steel that does not require this finish
maintenance other than periodic cleaning (see CLEANING AND PRESERVING THE
DOOR) .
Annual inspection: Inspect the finish for discoloration and coating
delamination every 12 months and more frequently if exposed to direct sunlight
or harsh environmental conditions .
Maintenance coat: The composite portions must be recoated at least every two
years for maximum longevity with an exterior grade, UV resistant, clear
protective top coat . In locations of severe weather exposure, more frequent
maintenance may be required . · Recommended finish: Minwax® Helmsman® Spar
Urethane or Minwax® Clear ShieldTM . (Use painter’s tape to mask off the
UltraGrain® steel from the overlays .)
REPAIR AND RE-FINISH
Should your door’s composite wood overlay or cladding become damaged or
discolored, they can be repaired using the following instructions . NOTE: DO
NOT apply recoat or re-finish when door surface temperature is different from
manufacturer’s suggested temperature range. First, fill any gaps or voids in
the composite surface with
a paintable wood putty or urethane caulk and let dry completely . For a how-to
video scan the QR Code to the right or visit https://vimeo.com/216025923 NOTE:
For Ultra-Grain® Series doors, mask off the steel surface using painter’s
tape. To bring out light and dark highlights of the composite texture, two
coats are needed (a lighter base coat and a darker top coat) . This can be
accomplished one of two ways, a combination of paint and gel stain, or two
coats of paint . For a how-to video scan the QR Code to the right or visit
https://vimeo.com/216026336 NOTE: Be sure to follow the Pre-test Paint
instructions to ensure proper adhesion, then follow the directions on the
container to apply to the door. Exterior grade 100% acrylic latex paint bottom
coat with darker gel stain top coat . · Brush lighter base coat of paint
completely into composite texture for
full coverage . Allow to dry overnight . · Brush darker top coat gel stain
onto the door thoroughly; BEFORE THE
GEL STAIN DRIES, use a cloth rag to wipe off a little or a lot of the stain
(depending on your preference) to reveal areas of base coat . Use paint brush
to even out coat . Allow to dry overnight . Exterior grade 100% acrylic latex
paint base coat and top coat . · Brush lighter base coat paint completely into
the composite texture for full coverage . Allow to dry overnight . · Brush
darker top coat paint onto the door; BEFORE THE TOP COAT DRIES, use a cloth
rag to wipe off a little or a lot of top coat (depending on your preference)
to reveal areas of base coat . · Once finish coats are dried, apply layer of
exterior grade, UV resistant, clear protective top coat (such as Minwax® Clear
ShieldTM or Minwax® Helmsman® Spar Urethane) . Allow to dry . (Required for
gel stain top coat, optional for paint top coat) . Use brush to even coat out
. Allow to dry overnight . NOTE: Remove painters tape AFTER clear coat.
29
CARE & MAINTENANCE
FOR COMPOSITE OVERLAY GARAGE DOORS
APPLIES TO THE FOLLOWING MODELS Composite Overlay Doors CXU, CX, CF, CGU, CG, CD, SXU, SX, SF
CLEANING & PRESERVING THE DOOR
Both the exterior steel of the door and the inside steel surface of the door
should be periodically cleaned and waxed at least twice a year or four times a
year for harsh environments (such as coastal regions and areas with high road
salt, etc .) . Failure to do so may result in loss of warranty coverage . For
further questions about the requirements, refer to the warranty page at the
end of this manual or contact Clopay Consumer Services.
Cleaning & Waxing Help prevent damage (rusting) caused by foreign matter or
salt adhering
to the door . Assist to restore the look of factory-applied finish by
removing dirt and chalking . For how-to video scan the QR code to the right
or visit: https://vimeo.com/106434183
Cleaning the Door Working from top to bottom of the door sections, use a well
soaked cloth, sponge or soft bristle brush with either of the following
solutions: One cup of Simple Green® or other non-toxic biodegradable cleaner
(less
than 0 .5% phosphate) into two gallons of warm water -OR Household liquid
dishwashing detergent such as Dawn® . DO NOT use scouring powders or solvents
when cleaning the door.
If preparing to paint, see cleaning instructions under “Painting” in this
manual. Rinse door with clean water to complete cleaning and allow to dry .
NOTE: Be sure to clean behind stop molding on the sides and top of the door.
Waxing the Door After cleaning, use liquid car wax (not paste) to preserve the
door’s finish . This is especially important in coastal and harsh environments
. Be sure to wax any surface that may be exposed to elements such as salt,
including the interior of the bottom section of the door . To apply the wax,
follow the manufacturer’s instructions .
NOTE: Be careful not to get wax on decorative hardware as this may cause
discoloration.
PAINTING THE DOOR
Read these instructions completely prior to painting your door .
IMPORTANT: Failure to follow these instructions may cause damage to your door,
which will result in loss of warranty.
Required Paint Your garage door can be painted with high quality 100% acrylic
latex
(flat, satin or semi-gloss) exterior grade paint . DO NOT use any type of oil-
based paint or alkyd modified paint.
These paints will void the warranty of your door. We strongly recommend all
doors are painted with solar reflective paint
when available, especially when using darker colors and when the door is in
direct sunlight or a high heat/high UV environment . These paints help reflect
more sunlight keeping the surface of the door cooler .
IMPORTANT
For your Coachman® Collection product, you must check the Light Reflectance
Value (LRV) of the paint color. We strongly recommend all doors are painted
with solar reflective paint when available. These paints help reflect more
sunlight keeping the surface of the door cooler. Tested and approved solar
reflective paint is required for darker colors (when the LRV of the color is
between 1338). Black and very dark colors (when the LRV is 12 or less) are
NOT permitted. For more information and a list of pre-approved paints,
call the consumer hotline at
800-225-6729, scan the QR code to the
right or visit info.garagedoors.com/lrv
Preparing the Surface for Painting Before painting, the door, window frames
and inserts must be free of dirt, oil, caulk, waxes and mildew . To prepare
window grilles and window frames: Lightly scuff the entire exposed surface of
window grilles and window
frames with medium sandpaper (grit 60-100) .
NOTE: Sanding could remove rust-inhibiting compounds from the steel portion of
the door, therefore, sanding should be done only to damaged areas where bare
metal has been exposed. Refer to “Paint Repair” for details on repair.
Cleaning the Door for Painting Only Make a solution of trisodium phosphate,
also known as TSP, using 1/3
cup of powder to 1-1/2 to 2 gallons of water . NEVER BLEND CLEANERS OR AMMONIA
WITH BLEACH.
30
NOTE: DO NOT use this if you are not planning to paint the door.
Saturate cleaning pad (3M synthetic steel woolgray not green) and rub with
even pressure to lightly scuff surface while applying the cleaning solution
over all surfaces to be painted .
Rinse with clean water and sponge, changing water often . A final wipe and
rinse with clean water and sponge should be done to
remove any loose material .
NOTE: You must remove any wax applied to the door before cleaning (doors are
not waxed in the manufacturing process). Using moderate pressure, wipe the
door surface with a rag saturated with xylene (xylol). Xylene is a flammable
substance, be sure to follow instructions when using. DO NOT allow it to sit
on door for extended time. Damage to your door’s paint system can occur if
overexposed to this or other solvents.
Pretesting Paint All paints are not created equal . The following test must be
performed prior to application on the entire door: Apply paint on a small area
of door (following instructions on paint
container) . Allow paint to dry and evaluate for any blistering or peeling .
Perform adherence test by applying strip of masking tape over painted
area and peel back tape . Check to see that paint adheres to door and not to
tape .
NOTE: If paint shows signs of poor adherence (blistering or peeling) there may
be a problem with the paint or surface preparation. DO NOT PROCEED! A new
paint or further preparation of surface is
called for.
Applying Paint Follow directions on paint container and apply to door . Be
sure to allow adequate drying time should you wish to apply a second coat .
NOTE: DO NOT apply paint when door surface temperature is different from
manufacturer’s suggested temperature range for application.
PAINT REPAIR
Should the door’s paint finish become damaged, exposing bare metal, it will
become necessary to repair this area to prevent rust from forming . Damaged
area should be lightly sanded with medium to fine sandpaper,
making sure to remove all visible red and white rust . Wipe this area with
dry, clean rag . Coat sanded area with high quality, rust inhibiting, zinc
enriched primer .
This can be found at most paint or hardware stores and should be labeled for
covering bare and galvanized steel . Wait time specified on the primer’s
instructions before proceeding with painting door .
31
LIMITED WARRANTY
Subject to the terms of this Limited Warranty (“Warranty”) and any warranty
policies and procedures in effect at the time a notice of a claim is received,
Clopay Corporation “Clopay”, “we”, or “our”) will repair or replace (at our
sole discretion) any garage door sections/section components, hardware, or
springs/spring components (collectively, “Replacement Parts”) that we
determine to be defective in material or workmanship so long as timely written
notice is provided within the applicable limited warranty periods provided
below . This Warranty shall apply and benefit only the original purchase of a
Clopay garage door product and is non-transferable .
The Warranty period begins from the date of delivery . Proof of purchase is
required . Once we have verified any defect(s) with your Product through
persons authorized by Clopay, we will provide at no cost to you
Replacement Parts to the extent necessary to repair or replace any such
defective sections, hardware, or springs/spring components . We reserve the
right to inspect and/or verify any claimed defect, as well as the right to
replace Product(s) or its components with a similar or like product or
component, all within the sole discretion of Clopay . All labor costs
associated with any warranty claim (including removal, reinstallation,
installation, and/or finishing) will be your responsibility .
The applicable Warranty periods are as follows:
MODEL NUMBER
PAINT FINISH
SECTIONS/ DELAMINATION
WINDOWS
HARDWARE/SPRINGS
COMPOSITE OVERLAY GARAGE DOORS: CGU, CG, CD, CXU, CX, CF, SXU, SX, SF
COMPOSITE OVERLAY FAUX WOOD GARAGE DOORS: CAN, CRM, GLN, GLM
Overlay 5 Years
Steel: Single Family* Lifetime
Other** 10 Years
Color Blast® 5 Years
5 Years
10 Years (insulated glass)
Hardware: 5 Years
Springs: Torsion 5 Years Extension 3 Years
INSULATED STEEL GARAGE DOORS: 4050, 4051, 4053, 4132, 4138, 4300, 4301, 4302, 4305, 4308, 4309, 4310, HDG, HDGL, HDGF, HDGC, HDGCC, HDGR, HDGRC, 2050, 2053, 2051, 2132, 2138, 6200, 6203, 6130, 6133, 6202, 6132, 6201, 6131, 6208, 6138, 6205, 6209
9130, 9131, 9132, 9133, 9134, 9135, 9138, 9139, 9200, 9201, 9202, 9203, 9204, 9205, 9208, 9209, HDPCC1, HDPRC1, HDPCC2, HDPRC2, HDP20, HDPL20, HDPF20, HDPC20, HDPR20, HDP13, HDPL13, HDPF13, HDPC13, HDPR13, 7200, 7203, 7130, 7133, 7202, 7132, 7201, 7131, 7208, 7138, 7205, 7209, 7139
Single Family* Lifetime Other** 10 Years
Color Blast® 5 Years
5 Years
10 Years
3 Years
GD1LU, GD1SU , GD2LU, GD2SU, GR2LU, GR2SU, GR1LU, GR1SU, GD1LP, GD1SP, GD2LP, GD2SP, GR1LP, GR1SP, GR2LP, GR2SP, AR2SU, AR2LU, AR2SP, AR2LP, AR1SU, AR1LU, AR1SP, AR1LP, BD1EU, BD1NU, BD2EU, BD2NU, BR1EU, BR1NU, BR2EU, BR2NU, AR1EU, AR1NU, AR2EU, AR2NU
- Applies to residential single family installations . ** “Other” refers to all other residential installations (including installations on facilities owned in common by condominium associations or similar organizations) .
ADDITIONAL INFORMATION REGARDING YOUR WARRANTY Clopay warrants the sections of the Models listed above against the paint finish cracking, checking or peeling (i .e . losing adhesion) . We warrant our rust prevention system against rust through for perforation(s) caused by corrosion originating at the steel layer . Surface rust and rust through caused by untreated surface rust is not covered under this warranty . Surface rust (a coating that forms on the surface when exposed to moisture) can result from failure to properly clean and maintain your door (particularly in, but not limited to, high-salt or acidic environments) or damage to the door (such as scratching) .For more information about our rust prevention system and how to care for your door visit: info .garagedoors .com/maintenance
Window components such as frames, grilles, inserts, and clear acrylic are warranted for ten (10) years from manufacturing defects and excessive yellowing . Insulated windows are warranted for ten (10) years for material obstruction of vision resulting from film formation or dust or moisture collection between the interior surface of the insulating glass . No warranty is available for single pane glass . No warranty is available for decorative hardware .
EXCLUSIONS TO COVERAGE This Warranty shall not extend to damages or defects caused by any of the following:
Paint or Stain Not Applied per Manufacturer Specifications after Delivery of Door
Failure to Follow All Installation Instructions
Failure to Follow Maintenance Instructions
Faulty or Defective Installation(s)
Fire
Radiation (UV or Other)
Foreign Substances
Accident or Casualty
Harmful Fumes
Vandalism
Act(s) of God
Physical Damage
Salt Spray or Exposure
Normal Wear and Tear
Chemical Action
Abrasive Materials
Operation Beyond Rated Capacity
Improper Use or Abuse
Improper Installation or Handling
Exposure to Coastal Weather Conditions
Alteration, Modification or Use of Non-OEM/ Clopay-Approved Parts or Products
Other Painted Parts Not Part of a Door Section Normal Fading or Discoloration from Usage,
(such as stop mold)
Age or UV Exposure
Thermal bow as described in DASMA Technical Data Sheet 185 www .dasma .com
If you make any repair or alteration without first providing notice to and
receiving authorization from us, or use any parts, accessories, or attachments
other than authorized by Clopay for use in its products, you will be solely
responsible for any such repairs or parts and you may void this Warranty .
Routine maintenance and related items, as well as minor adjustments or damage
caused by your installer either during delivery or installation, are excluded
from this Warranty . For purposes of this Warranty, minor scratches will not
be considered a defect .
If you would like to submit a Warranty claim, notify Clopay Customer Service
promptly after discovery of the defect by sending an email to warranty@clopay
.com or calling 800-225-6729 . Please
be prepared to send us a proof of purchase and complete description with
photographs of any issues . YOU MUST REPORT ANY MANUFACTURING DEFECTS THAT ARE
IMMEDIATELY OBVIOUS OR VISIBLE AT THE TIME OF INSTALLATION (SUCH AS INCORRECT
OR INCONSISTENT PAINT COLOR, MANUFACTURING DEFECTS (E .G . SURFACE
CONTAMINANT(S) OR SMUDGES), VISIBLE PHYSICAL DAMAGE, OR MAJOR SCRATCHES)
WITHIN FORTY FIVE (45) DAYS FROM DELIVERY OR YOUR CLAIM MAY BE BARRED .
Additional copies of our installation and maintenance instructions may be
obtained by calling 800-225-6729 .
UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY CONSEQUENTIAL OR SPECIAL
DAMAGES WHICH ANY PERSON OR ENTITY MAY INCUR OR CLAIM TO INCUR AS A RESULT OF
ANY DEFECT IN THE PRODUCT OR IN ANY CORRECTION OR ALTERATION THEREOF MADE OR
FURNISHED BY US OR OTHERS . OUR MAXIMUM LIABILITY UNDER THIS WARRANTY SHALL BE
THE PURCHASE PRICE PAID TO US WITH RESPECT TO THE GARAGE DOOR TO WHICH SUCH
WARRANTY IS CLAIMED . THE LIMITATION OF LIABILITY PROVISIONS HEREIN SHALL
APPLY TO ANY AND ALL CLAIMS OR SUITS BROUGHT AGAINST US, INCLUDING ANY CLAIM
BASED UPON NEGLIGENCE, BREACH OF CONTRACT, BREACH OF WARRANTY, STRICT
LIABILITY OR ANY OTHER THEORIES UPON WHICH LIABILITY MAY BE ASSERTED AGAINST
US .
This Warranty constitutes our entire and exclusive warranty as to the Product
and is the sole and exclusive remedy for product defects in material and
workmanship . We do not assume (and have not authorized any other person to
assume on its behalf) any other warranty or liability in connection with any
product covered by this warranty . WE MAKE NO OTHER WARRANTIES,
REPRESENTATIONS OR COVENANTS, EXPRESS OR IMPLIED, WITH RESPECT TO THIS
PRODUCT, INCLUDING BUT NOT LIMITED TO WARRANTIES, REPRESENTATIONS OR COVENANTS
AS TO WORKMANSHIP, DESIGN, CAPACITY, QUALITY, CONDITION, MERCHANTABILITY OR
FITNESS FOR ANY PURPOSE OF THE PRODUCT, EXCEPT FOR ANY “IMPLIED WARRANTY” AS
THAT TERM IS DEFINED IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION
IMPROVEMENT ACT, SUCH IMPLIED WARRANTIES TO BE LIMITED IN DURATION TO A PERIOD
OF ONE YEAR FROM THE DATE OF PURCHASE .
This Warranty gives you specific legal rights, and you may also have other
rights that vary from state to state .
To the extent of any conflict between this Warranty and any other document,
this Warranty shall control . If Warranty is provided in multiple languages,
the English language version shall govern .
© 2021 Clopay Corporation. All rights reserved.
© 2021 Clopay Corporation. All rights reserved.
MOD 0137320-R10-0621 / 0137398-R06-0621 / C31-R13-0621 / C35-R10-0621
4150077-R03-1121
References
- Literature
- Residential Garage Door Painting Instructions
- Garage Door Safety from Clopay on Vimeo
- How to wash your garage door - Clopay on Vimeo
- How To Touch Up Canyon Ridge Garage Door by Clopay on Vimeo
- How To Touch Up an Ultra-Grain Garage Door on Vimeo
- Where to Buy
Read User Manual Online (PDF format)
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