Clopay SUP-1038031 Automatic Garage Door Opener Instructions

June 10, 2024
Clopay

CLOPAY-LOOG

SUP-1038031 Automatic Garage Door Opener

Product Information: Automatic Opener for Steel Sandwich Residential

Doors

The Automatic Opener for Steel Sandwich Residential Doors is designed to provide easy and convenient opening and closing of garage doors. It requires proper installation and reinforcement of the top section of the door to ensure safe and efficient operation.

Installation Precautions

Before beginning the installation, it is important to read the instructions carefully and become familiar with all the components.
It is also important to follow the manufacturer’s installation and safety instructions carefully to avoid any personal injury or damage to the product.

  • Remove the pull-down rope to avoid the risk of strangulation or personal injury to children.
  • Make sure the wooden anchor pad is free of cracks and splits and is firmly attached to the wall.
  • Always drill pilot holes before attaching lag screws.
  • Reinforce the top section of the door as illustrated in the instructions to avoid damage to the door and to comply with the warranty requirements.

Product Usage Instructions

Follow the steps below for proper installation and usage of the Automatic Opener for Steel Sandwich Residential Doors:

Step 1: Determine operator reinforcement bracket size
  • Measure the height of the top section which will be either 18, 19-3/8, 21 or 24 inches.
  • Cut down the operator reinforcement bracket size as needed using a hacksaw while wearing protective gloves.
  • Smooth the cut edge of the bracket using a file.
Step 2: Attach operator reinforcement bracket
  • Fasten the operator reinforcement bracket to the reinforcing plates which are built into the door and not visible.
  • Use #14 x 5/8 sheet metal screws and at least two (2) reinforcing plates for proper attachment.
  • Use only the pre punched holes for reinforcement of the top section to avoid any damage to the door or operator.
  • Install the horizontal angle using the center bracket provided with the operator or cut two (2) 1 inch pieces of punched angle and mount on horizontal angle.
Step 3: Attach opener arm
  • Determine the spring type and bracket type before attaching the opener arm.
  • Attach the opener arm to the bracket in the center of the door for extension spring doors with openers.
  • Attach the opener arm roughly at the same height as the top rollers of the door which is about 3 to 5 inches from the top of the door.

By following these instructions, you can ensure safe and efficient usage of the Automatic Opener for Steel Sandwich
Residential Doors. For any further assistance or queries, please refer to the user manual or contact customer support.

SUPPLEMENTAL INSTRUCTIONS

(For use with Steel Sandwich Residential Doors)

These supplemental instructions are to be used in conjunction with the installation manual associated with the Clopay® garage door being installed. Installers are also required to follow all instructions and heed warnings contained in the associated installation manual.

THINGS TO KNOW BEFORE YOU BEGIN
Read the instructions completely before starting the installation of the automatic opener. Becoming familiar with the components before attaching the automatic opener to the door will reduce the installation time.

WARNING
To avoid risk of strangulation or personal injury to children, you must remove the pull down rope when you install an automatic garage door opener.

IMPORTANT: When installing an automatic garage door operator, make sure to follow the manufacturer’s installation and safety instructions carefully. Remove the pull down rope and unlock or remove the lock. If attaching an operator bracket to the wooden anchor pad, make sure the wood anchor pad is free of cracks and splits and is firmly attached to the wall. Always drill pilot holes before attaching lag screws.

To avoid damage to your door, you must reinforce the top section of the door in order to provide a mounting point for the opener to be attached. Failure to reinforce the door as illustrated in these instructions will void your garage door warranty.

DETERMINE OPERATOR REINFORCEMENT BRACKET SIZE

STEP 1: MEASURE AND CUT DOWN AS NEEDED
Measure the height of the top section. It will measure either 18″, 19-3/8″, 21″ or 24″.
For 18″ and 19-3/8″ door sections, the operator reinforcement bracket must be cut down to size using a hacksaw as shown in Fig. A.
Wear protective gloves while cutting the bracket and watch for sharp edges. Using a file, smooth the cut edge of the bracket.

ATTACH OPERATOR REINFORCEMENT BRACKET
STEP 2: MEASURE DOOR WIDTH AND ATTACH
The operator reinforcement bracket fastens to the reinforcing plates which are built into the door and not visible. These plates will be located directly under the surface of the prepunched holes. Proper attachment requires the use of #14 x 5/8″ sheet metal screws and at least two (2) reinforcing plates.

IMPORTANT: Use only the prepunched holes for reinforcement of the top section. Improper fastener location may result in damage to the door or operator. 8′ – 9’10” WIDE DOORS
SOLID (WITHOUT WINDOWS) OR WITH WINDOWS

  • No horizontal angles required
  • One (1) operator reinforcement bracket

Install the operator reinforcement bracket following the illustration that corresponds to the specific door width range as illustrated in Fig. B through Fig. E.
Install horizontal angle using the center bracket provided with the operator, or cut two (2) 1″ pieces of punched angle, and mount on horizontal angle Fig. C and Fig. D.

NOTE: The horizontal angle is attached with #14 x 5/8″ sheet metal screws at the reinforcement back-up plate locations.

10′ – 11’10” AND 14′ – 15′ WIDE DOORS
SOLID (WITHOUT WINDOWS) OR WITH WINDOWS

  • One (1) 28″ long horizontal angle plus center bracket required
  • Two (2) operator reinforcement brackets required

12′ – 13’10” WIDE DOORS
SOLID (WITHOUT WINDOWS) OR WITH WINDOWS

  • One (1) 56-1/2″ long horizontal angle required
  • Two (2) operator reinforcement brackets required

15’2″ – 15’10” WIDE DOORS – STRUT SUPPLIED
SOLID (WITHOUT WINDOWS) OR WITH WINDOWS

  • One (1) center bracket required on strut
  • Two (2) operator reinforcement brackets required

16′ – 18’10” WIDE DOORS – STRUT SUPPLIED
SOLID (WITHOUT WINDOWS) OR WITH WINDOWS

One (1) operator reinforcement bracket required

ATTACH OPENER ARM
STEP 3: DETERMINE SPRING TYPE, BRACKET TYPE AND ATTACH

NOTE: For extension spring doors with openers, the opener arm must attach to the bracket in the center of the door.

NOTE: The opener arm should be attached roughly at the same height as the top rollers of the door. This is about 3″ to 5″ from the top of the door.

TORSION SPRING DOORS
ATTACH TO OPERATOR REINFORCEMENT BRACKET
Attach opener arm to one of the operator reinforcement brackets by sliding the clevis pin through either hole A or B, then through the hole on the opener arm and finally through the opposite hole A or B. Once the clevis pin is completely through, insert the cotter ring at the end of the clevis pin as illustrated in Fig. F.
It may be necessary to mount the operator off-center of door to align with operator reinforcement bracket.

ATTACH TO HORIZONTAL ANGLE
Attach opener arm to the center bracket on the horizontal angle by sliding the clevis pin through the center bracket hole, then through the hole on the opener arm and finally through the opposite hole. Once the clevis pin is completely through, insert the cotter ring at the end of the clevis pin as illustrated in Fig. G.

ATTACH TO STRUT
Attach opener arm to the center bracket on the strut by sliding the clevis pin through the center bracket hole, then through the hole on the opener arm and finally through the opposite hole. Once the clevis pin is completely through, insert the cotter ring at the end of the clevis pin as illustrated in Fig. G.

EXTENSION SPRING DOORS
ATTACH TO HORIZONTAL ANGLE
Attach opener arm to the center bracket on the horizontal angle by sliding the clevis pin through the center bracket hole, then through the hole on the opener arm and finally through the opposite hole. Once the clevis pin is completely through, insert the cotter ring at the end of the clevis pin as illustrated in Fig. G.

ATTACH TO STRUT
Attach opener arm to the center bracket on the strut by sliding the clevis pin through the center bracket hole, then through the hole on the opener arm and finally through the opposite hole. Once the clevis pin is completely through, insert the cotter ring at the end of the clevis pin as illustrated in Fig. G.

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