Intenso Portable SSD Business Hard Drive User Manual

: June 10, 2024
: Intenso

Intenso Portable SSD Business Hard Drive

Product Information

The Intenso Portable SSD Business is an external solid-state drive that comes with a USB 3.2 Gen 1×1 interface, which provides a maximum data transfer rate of 5 Gbps. It is a compact device with dimensions of 114 x 40 x 9 mm, making it easy to carry around. The package includes the Intenso Portable SSD Business, a USB-C extension cable, a USB-C to USB-A adapter, and an operating instruction manual.

Technical Specifications

Interface: USB 3.2 Gen 1×1
Maximum Data Transfer Rate: 5 Gbps
Dimensions: 114 x 40 x 9 mm
Operating Temperature: Not specified
Compatibility: Backwards compatible with USB 2.0 and USB 1.1

Safety Instructions

To ensure safe and reliable use of the Intenso Portable SSD Business, please read and follow the safety instructions provided in the user manual. These include:

Do not place any objects onto the cable to avoid tripping hazards.
Carry out regular backups on another data storage device to avoid possible data loss in case of failure of this device.

Product Usage Instructions

System Requirements

The Intenso Portable SSD Business is compatible with Windows, Mac, and Linux operating systems. It requires a USB-C or USB-A port for connectivity.

Connecting the External SSD

To connect the Intenso Portable SSD Business to your computer, follow these steps:

Check whether the package contains all the items, including the USB-C to USB-A adapter, if required.
Connect the USB-C end of the SSD cable to one of the USB-C ports on your computer.
If your computer does not have a USB-C port, use the USB-C to USB-A adapter to connect the SSD to a USB-A port on your computer.
The SSD will be recognized by your computer once it is connected. Follow the on-screen instructions to configure and use the SSD.

Removing the External SSD

To remove the Intenso Portable SSD Business from your computer, follow these steps:

Eject the SSD from your operating system, if required.
Disconnect the cable from your computer.
If you used the USB-C to USB-A adapter, remove it from the USB-A port on your computer.

Service and Support

If you encounter any issues with your Intense Portable SSD Business, please contact their technical support via email or phone. The product comes with a warranty, and you can find details on their website about the warranty terms and how to make a claim in case of a defect.

Please read this manual carefully and observe and follow all the instructions mentioned in it to ensure a long service life and reliable use of the device. Keep this manual handy and pass it on to other users of the device.

Intenso-Portable-SSD-Business-Hard-Drive-01

SAFETY

Intended use

The main purpose of this external SSD is the storage of data from PCs, Notebooks, Ultrabook’s or MAC computers. This product is not intended for commercial use or for medical and special applications, where the failure of the product can cause injuries, mortalities or considerable material damages.

In the case of use which does not correspond to the intended use, the liability expires. The opening as well as conversion of the device and the use of additional devices and accessories, which are not approved by us, must be refrained from.

Do not use the external SSD under extreme ambient conditions and observe the safety instructions. Non-observance of the information and safety instructions in these Instructions is deemed as non-observance of the intended use and leads to expiry of the liability and can lead to personal or material damages.

The firmware and/or hardware may be changed at any time without prior notice. For this reason it is possible that parts of these instructions, technical data and images in this documentation differ slightly from the product in your possession. All points described in these instructions only serve the purpose of clarification and must not inevitably correspond to a certain situation. Legal claims cannot be made on the basis of these instructions.

Safety instructions

Dangers for children and persons with restricted physical, sensory or mental abilities:
Children often underestimate dangers or do not recognize them at all. This device is not intended to be used by persons (including children) with restricted sensory, physical or mental abilities or lack of experience and/or knowledge, unless they are supervised by a person responsible for their safety or received instructions from the person on how to use the device and they have understood the resultant dangers. Unsupervised children should not have access to the device. Make sure that children do not play with the device.

Danger of asphyxiation!
Children can put the packaging film or small parts in their mouths and choke on them.

Risk of short circuit!

To avoid injury, do not operate this appliance with wet hands.
Do not insert any items, which are not intended for its use, into the openings of the device.
This could lead to an electrical short-circuit and a resultant fire.
Do not use the device if there is visible damage to the device itself or to the USB cable, as this may result in injury or damage.
The device may not be exposed to spray or dripping water.
Do not place containers filled with liquids (vases, glasses, etc.) on the device or in its immediate vicinity.
There is a risk that the container will tip over and the liquid will affect the electrical safety.

Tripping hazard!
When positioning the device, pay attention that no one can tread on the cable or trip over it. Do not place any objects onto the cable.

Damage!

To avoid overheating, do not block or cover the openings of the product.
Do not cover the product completely during operation to ensure heat dissipation.
Keep the device away from any type of moisture and avoid dust, heat and direct sunlight.
Do not open the housing of the device and do not disassemble it into its component parts. Do not try to repair it yourself. The guarantee expires in this case.
Avoid using the device in strongly magnetized areas such as, for example, in the direct proximity of TV sets, loudspeakers, etc. to avoid data loss or other malfunctions.
During operation pay attention to a vibration-free base to avoid damages.

Data loss!
Carry out regular backups on another data storage device to avoid possible data loss in case of failure of this device.
Data recovery is not part of the guarantees and cannot be conducted by our Service Centre.

Declaration of conformity
The CE marking says that this product meets the requirements of all EU Directives applicable for this product.
The UKCA marking says, that this product meets the requirements of all UK Directives applicable for this product.

SCOPE OF DELIVERY

Intenso USB 3.2 Gen 1×1 (5 Gbps) external SSD (backwards compatible)
USB-C extension cable 3
USB-C to USB-A adapter
Operating instruction

Please check whether the contents of the packaging (see also graphic at the beginning of the manual ) are complete and undamaged. If this is not the case, please contact the seller or our service department: rma@intenso- international.de

USE

System requirements

This external SSD is compatible with Windows 8 or higher and macOS 10.x or higher operating systems.
For USB 3.2 Gen 1×1 operation, a USB 3.2 Gen 1×1 interface is necessary. The external SSD is downward compatible to previous USB standards.
The hardware configuration of your PC and the operating system used can influence the accessibility of the external SSD and the transfer speed between the PC and the external SSD.

*Trademarks: Windows is a registered trademark of Microsoft Corporation. MAC and macOS are registered trademarks of Apple Inc. All brands and third party names are the property of the respective user.

Connecting the external SSD

Intenso-Portable-SSD-Business-Hard-Drive-04

To connect the external SSD to your computer, proceed as follows:

Simply plug the USB-C connector of the SSD into a free USB-C port on your computer. If necessary, use the supplied USB-C extension cable. To connect the external SSD to a USB-A port on your computer, please use the supplied USB-C to USB-A adapter.
Wait until the driver installation is complete. You now have another drive with the name “Intense” at your disposal. As soon as the external SSD is connected to the computer, the LED lights up. The LED flashes when a write or read operation is being carried out.

Removing the external SSD
Depending on the operating system used, the external SSD must be logged off before the connection to the computer is interrupted. For more information, please refer to the help area of your operating system provider.

Please close all open files (photos, documents, etc.) on the external SSD before removing it from the com-puter to avoid data loss.

Please do not remove the external SSD if it is still being accessed. Active access is indicated by the flashing LED on the unit. This procedure can prevent damage and/or data loss.

SERVICE / DISTRIBUTOR
INTENSO INTERNATIONAL GMBH I Kopernikusstraße 12-14 I 49377 Vechta

Email (technical support): support@intenso-international.de
Email (RMA number): rma@intenso-international.de
Internet: www.intenso.eu
Telephone (technical support): +49 (0) 4441 – 999 111 (Mon. – Thur. 09:00 – 16:30; Fri. 09:00 – 14:00)

DISPOSAL

Disposal of old electronic equipment:
The devices marked with this symbol are subject to the European Directive 2012/19/EC. All electrical appliances and old electrical appliances must be disposed of separate from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. You avoid environmental damage with the proper disposal of old electrical equipment.

Packaging:
Packaging is raw material. The packaging material of this product is suitable for recycling and can be re-used. Please pay attention to the local recycling provisions when disposing of any materials.

TECHNICAL DATA

EXTERNAL SSD USB 3.2 GEN 1×1 SSD

Dimensions:| 114 x 40 x 9 mm
Ready for operation:| between 5°C and 40°C
Transfer rate:| max. 5 GBit/sek (USB 3.2 Gen 1×1)
Capacity calculation:| 1 MB = 1,000,000 bytes
1 GB = 1,000,000,000 bytes

GUARANTEE CONDITIONS AND CLAIMS PROCESS
Dear Customer,
Our highest priority is customer satisfaction. If, despite our strict IHQ quality guidelines, you discover any deficiencies in your Intenso product, then in addition to your legal guarantee rights, Intenso International GmbH (guarantor) grants you a voluntarily, two-year guarantee for this product in accordance with the following conditions: Intenso International GmbH guarantees that the product is free of material and ma-nufacturing defects if the product is used in accordance with the operating manual.

In a guarantee claim, Intenso International GmbH shall replace the product. Intenso International GmbH does not commit to any services that go above and beyond this, for example compensation for damages or expenses. The guarantee does not constitute liability on the part of Intenso International GmbH for the loss of data. The guarantee applies for two years after purchase by the end consumer and buyer (guarantee period). The sales receipt must be kept and a copy submitted to determine the guarantee period. The guarantee services are available to you in the countries of the

European Economic Area (EEA) as well as in Switzerland (territorial scope).

Guarantee claims are excluded in the following cases:

failure to observe the operating manual
wear of parts that wear out over the course of time, such as batteries for example
misuse or improper handling, installation or use
vibrations or electrostatic discharge of the product, the effects of heat or moisture on the product that are outside the product specifications
damage, scratches or wear
unauthorized changes, opening the housing, interventions or repairs
damage from other devices, force majeure or transport

For smooth processing in a guarantee claim (complaint), we ask you to observe the following points:

Request an RMA number for the return shipment (Intenso return document). It can be obtained on the homepage, by e-mail or via the service hotline.
Email (technical support): support@intenso-international.de
Email (RMA number): rma@intenso-international.de
Internet: www.intenso.eu
Service hotline: +49 (0) 4441 – 999 111 (Mon. – Thur. 09:00 – 16:30; Fri. 09:00 – 14:00)
After a review and release, you will receive the corresponding Intenso return document within three workdays (by e-mail or fax). This document is valid for 14 days and authorizes you to send the product back. We do not grant any entitlements by accepting the product. They only come about after completion of a final assessment of the complaint.
If the product subject to complaint is no longer in our product range, we will offer you a comparable article as a replacement product. If you are not in agreement with the replacement product, then we ask you to process the complaint via the sales outlet from where you originally purchased the product.
Important: Pack the product including the copy of the sales receipt and all the accessories in a way that is safe to transport. The RMA number must be clearly visible on the package. The package must have sufficient postage. Intenso International GmbH only accepts return shipments that comply with all these conditions.
A return shipment of foreign articles that were sent in by mistake is not possible.
The processing time for complaints can be up to four weeks.
Please send the package to the following address of the guarantor:
INTENSO INTERNATIONAL GMBH I Service Center (your RMA number) Kopernikusstraße 12-14 I D-49377 Vechta