Oral-B Pro-1000 CrossAction Electric Toothbrush User Guide

June 10, 2024
Oral-B

Oral-B Pro-1000 CrossAction Electric Toothbrush

Oral-B-Pro-1000-CrossAction-Electric-Toothbrush-
Product

IMPORTANT SAFEGUARDS

Oral-B® Professional Care has been carefully designed to offer you and your family a unique brushing experience that is both safe and effective. Read all instructions before using.

DANGER

To reduce the risk of electrocution:

  1. Do not place or store the charger where it can fall or be pulled into a tub or sink.
  2. Do not place the charger in water or other liquid.
  3. Do not reach for a charger that has fallen into the water. Unplug immediately.
  4. Do not use it while bathing.

WARNING

To reduce the risk of burns, electrocution, fire, or injury:

  1. Close supervision is necessary when this product is used by, on, or near children or invalids.
  2. Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
  3. Keep the cord away from heated surfaces.
  4. Never drop the appliance or insert any object into any opening of the appliance.
  5. Never operate this product if it has a damaged cord or plugs if it is not working properly if it has been dropped or damaged or if it has been dropped into water. If any of these occur, please contact a service center and return the product for examination and repair.

IMPORTANT

  1. Periodically check the cord for damage. If the cord is damaged, take the charging unit to an Oral-B Service Center. A damaged or non-functioning unit should no longer be used.
  2. If the toothbrush handle is dropped, the brush head should be replaced before the next use even if no damage is visible
  3. Do not touch the power plug with wet hands. This can cause an electric shock.
  4. When unplugging, always hold the power plug instead of the cord.
  5. Do not modify or repair the product. This may cause fire, electric shock, or injury. Consult your dealer for repairs or contact an Oral-B Service center. Do not disassemble the product except when disposing of the battery.
  6. When taking out the battery for disposal, use caution not short the positive (+) and negative (–) terminals.
  7. This product is not intended for use by children under age three.

CAUTION

If you are undergoing treatment for any oral care condition, consult your dental professional before use.
SAVE THESE INSTRUCTIONS

Description

Oral-B-Pro-1000-CrossAction-Electric-Toothbrush-fig-1

  • Oral-B Precision Clean® brush head
  • On/off button
  • Handle
  • Charge indicator light
  • Low charge indicator light
  • Basic charger
  • Brush head holder (depending on model)

Connecting and charging

Your toothbrush has a waterproof handle, is electrically safe, and is designed for use in the bathroom.

  • Plug the basic charger (f) or the assembled charging unit into an electrical outlet and place the toothbrush handle (c) on the charging unit.

  • The green charge indicator light (d) flashes while the handle is being charged. Once it is fully charged, the green charge indicator light shines continuously for 5 seconds; then it turns off. A full charge takes at least 17 hours and enables approximately one week of regular brushing (twice a day, 2 minutes).

  • When the rechargeable battery is low, the red low charge indicator light (e) starts flashing after turning off the toothbrush.

  • For everyday use, the toothbrush handle can be stored on the charging unit to maintain it at full power. Overcharging is impossible. However, for environmental reasons, Oral-B recommends unplugging the charging unit until the next recharge is required.

  • To maintain the maximum capacity of the rechargeable battery, unplug the charging unit and fully discharge the handle with regular use at least every 6 months.
    Please note: If the charge indicator light is not flashing immediately, continue charging. It will appear in 10–15 minutes.

Specifications

For voltage specifications please refer to the bottom of the charging unit.

Using your Toothbrush

Wet brush head and apply toothpaste; you can use any kind of toothpaste. To avoid splashing, guide the brush head to your teeth before switching on the appliance. Guide the brush head slowly from tooth to tooth, spending a few seconds on each tooth surface. Brush the gums as well as the teeth, first the outsides, then the insides, finally the chewing surfaces. Do not press too hard or scrub.

Oral-B-Pro-1000-CrossAction-Electric-Toothbrush-fig-5

Brushing modes (depending on model)

  • «Daily Clean» – Exceptional mouth cleaning.
  • «Sensitive» – Gentle, yet thorough cleaning for sensitive areas.
  • «Whitening» – Exceptional whitening for occasional or everyday use.

How to switch between modes:

  • When pressing the on/off button (c) your toothbrush automatically starts in the «Daily Clean» mode.
  • To switch to the «Sensitive» and «Whitening» modes, successively press the on/off button.
  • To turn off your toothbrush from the «Whitening» mode, push the on/off button once more.
  • If you wish to turn off your toothbrush from the «Daily Clean» or «Sensitive» mode, push and hold down the on/off button until the motor stops.

Pressure Sensor

To promote optimal brushing your toothbrush has a pressure control feature installed. If too much pressure is applied, the oscillating movement of the brush head will continue but the pulsation will stop. In addition, you will also hear a different sound while brushing.

Professional Timer

A short stuttering sound at 30-second intervals reminds you to brush all four quadrants of your mouth equally.

Oral-B-Pro-1000-CrossAction-Electric-Toothbrush-fig-4

A long stuttering sound indicates the end of the professionally recommended 2-minute brushing time. The elapsed brushing time is memorized when the handle is briefly switched off during brushing. When pausing longer than 30 seconds the timer resets.

Individual brush heads and accessories

Oral-B Professional Care offers you a variety of brush heads and accessories which are available in stores that sell Oral-B products.

  • Oral-B Precision Clean brush head
    The Oral-B Precision Clean brush head provides effective and gentle cleaning action for both teeth and gums. The brush head cups each tooth with longer and denser bristles and reach deep between teeth at the same time.

  • Oral-B Sensitive brush head
    The Oral-B Sensitive brush head provides thorough cleaning for sensitive teeth and gums. It has an extra soft bristle texture that is gentle on teeth and gums.

All brush heads feature light blue INDICATOR® bristles to help you monitor brush head replacement needs. With thorough brushing, twice a day for two minutes, the blue color will fade halfway through approximately 3 months, signaling it is time to change the brush head.

In the first few days of using any electric toothbrush, your gums may bleed slightly. In general, bleeding should stop after a few days. Should it persist after 2 weeks, please consult your dentist or dental hygienist.

Cleaning Recommendations

After brushing, rinse your brush head carefully under running water for some seconds with the handle switched on. Switch off the handle and remove the brush head. Clean both parts separately under running water; then wipe them dry before reassembling the toothbrush. Disassemble the charging unit before cleaning. The brush head holder is dishwasher-safe. Never place the charger in the dishwasher or water. It should be cleaned with a damp cloth only.

Oral-B-Pro-1000-CrossAction-Electric-Toothbrush-fig-6

Environmental Notice

This product contains rechargeable batteries. In the interest of protecting the environment, please do not dispose of the product in the household waste at the end of its useful life. The disposal can take place at an Oral-B Service Center or at appropriate collection points provided in your country. Battery removal at the end of the product’s useful life Open the handle as shown, remove the battery, and dispose of it according to local environmental regulations.

Battery removal at the end of the product’s useful life

Open the handle as shown, remove the battery, and dispose of it according to local environmental regulations.

Oral-B-Pro-1000-CrossAction-Electric-Toothbrush-fig-7

Caution! Opening the handle will destroy the appliance and invalidate the warranty. Subject to change without notice.

Satisfaction Guaranteed!

Take the challenge! Experience the Oral-B difference! We guarantee that you, your dentist, and your dental hygienist will notice a difference.
Try Oral-B Professional Care for 60 days, starting from the day of purchase. If you are not 100% satisfied, receive a full refund. Guaranteed. For a full refund, please return your handle, refills and charging unit with your original cash register receipt to the address below postmarked within 60 days of purchase.

U.S. only

Attention: 60-Day Challenge Oral-B Braun Division The Procter & Gamble Company Sobin Park and A Street, MS 1F South Boston, MA 02127

Canada only

Attention: 60-Day Challenge Braun Canada a division of Procter & Gamble Inc. Toronto, ON M5W 1C5
The shipment cost to return the product is the responsibility of the consumer. Terms and conditions apply, for further details, please contact our customer service center.

FOR USA ONLY

Limited 2-Year Warranty

Oral-B warrants this appliance to be free of defects in material and workmanship for a period of two years from the date of original purchase at retail.

If the appliance exhibits such a defect, Oral-B will, at its option, repair or replace it without cost for parts and labor. The product must be carried in or shipped, prepaid and insured (recommended), to an authorized Oral-B Service Center. Proof of date of original purchase is required. The cost to ship the product to an authorized Service Center is the responsibility of the consumer, the cost to return the product to the consumer is the responsibility of Oral-B. This warranty does not cover finishes or normal wear, nor does it cover damage resulting from accident, misuse, dirt, water, tampering, unreasonable use, service performed or attempted by unauthorized service agencies, failure to provide reasonable and necessary maintenance, including recharging, or units that have been modified or used for commercial purposes.
ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO TWO YEARS FROM THE DATE OF THE ORIGINAL PURCHASE. IN NO EVENT WILL ORAL-B BE RESPONSIBLE FOR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state.

How to obtain service in the USA

Should this product require service, please call 1-800-566-7252 to be referred to the authorized Oral-B Service Center closest to you.

To obtain service:

  • A. Carry the product in to the authorized Oral-B Service Center of your choice or,
  • B. Ship the product to the authorized Oral-B Service Center of your choice. Pack the product well. Ship the product prepaid and insured (recommended). Include a copy of your proof of purchase to verify warranty coverage, if applicable.

To obtain original Oral-B replacement parts and accessories:

Contact an authorized Oral-B Service Center. Please call 1-800-566-7252 to be referred to the authorized Oral-B Service Center closest to you.

To order original Oral-B replacement parts and accessories (including replacement brush heads) by phone:

Please call 1-800-566-7252. To speak to an Oral-B Consumer Service Representative: Please call 1-800-566-7252.

FOR CANADA ONLY

Limited 2-Year Warranty

In the event, this appliance fails to function within the specified warranty period because of defects in material or workmanship, and the consumer returns the unit to an authorized service center, Braun Canada will, at its option either repair or replace the unit without additional charge to the consumer. This warranty does not cover any product which has been damaged by dropping, tampering, servicing performed or attempted by unauthorized service agencies, misuse or abuse. This warranty excludes units that have been modified or used for commercial purposes.

To the extent allowed by law, Braun Canada shall not be responsible for the loss of the product, loss of time, inconvenience, commercial loss, or special or consequential damages. The provisions of this warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in applicable provincial legislation.

How to obtain service in Canada

Should this product require service, please call 1-800-566-7252 to be referred to the authorized Oral-B Service Center closest to you.

To obtain service:

  • A. Carry the product into the authorized Oral-B Service Center of your choice or,
  • B. Ship the product to the authorized Oral-B Service Center of your choice. Pack the product well. Ship the product prepaid and insured (recommended). Include a copy of your proof of purchase to verify warranty coverage, if applicable.

To obtain original Oral-B replacement parts & accessories:

Contact an authorized Oral-B Service Center. Please call 1-800-566-7252 to be referred to the authorized Oral-B Service Center closest to you. To speak to an Oral-B Service Representative: Please call 1-800-566-7252.

FAQs

How long will the battery last?****

The battery should last for about 2 weeks of normal use. If you are using the Smart Guide, the battery will last up to 6 months.

How do I know when the battery is low?****

The Smart Guide will tell you when it’s time to change the battery.

How do I change the battery?****

To change the battery, remove the brush head and unscrew the bottom cover of your brush handle. Insert a new AAA alkaline battery and replace the cover.

How do I clean my toothbrush?****

You can clean your toothbrush by hand or in your dishwasher, but we recommend cleaning by hand with warm water and mild soap (liquid or bar). Allow it to air dry completely before storing or using it again.

How long does an Oral-B cross-action toothbrush last?****

Oral-B toothbrushes that use alkaline batteries, such as our Pro-Health Clinical brush, should last between 4 and 6 weeks on fresh batteries. Rechargeable electric toothbrushes with NiMH batteries can last up to 2 weeks on a full charge.

How does a cross-action toothbrush work?****

Its rotating power head loosens and whisks away plaque from surfaces, gum lines, and back teeth. Its power crisscross bristles reach deep between teeth to lift out and sweep away plaque.

When should I replace my cross-action toothbrush head?****

Dentists recommend replacing the toothbrush head every 3 months, as the bristles become frayed and worn with use which reduces the cleaning effectiveness of the toothbrush.

Are cross-action toothbrushes better?****

The bristles are capable of reaching deep between teeth to remove more plaque than a regular toothbrush, giving you the ultimate deep clean for a healthy smile and healthy gums

Is Oral-B cross-action waterproof?****

Oral B Cross Action Battery Powered Toothbrush has a cutting-edge design. It has a combination of crisscross bristles and soft-end rounded bristles that maximize the brush’s cleansing action. It is designed to be waterproof.

How do you clean an Oral-B cross-action toothbrush?****

After brushing, rinse your brush head under running water while the handle is still on. Detach the brush head from the handle and clean both separately. Make sure water runs inside the top of the handle and inside the brush head. Wipe all parts dry before reassembling your brush and brush head.

What is a cross-action toothbrush head?****

Oral-B Cross Action toothbrush head is designed to reach deep in between teeth and cover more surfaces for a superior clean vs. a regular manual toothbrush. Features precisely angled bristles for a comprehensive clean. Various bristles levels can reach and remove more dental plaque than a regular manual toothbrush.

How long do electric toothbrushes last?****

Manufacturers advise that electric toothbrushes need to be replaced every three to five years. Most manufacturers offer a guarantee and allow you to return it if you’re not happy with the results, but this is dependent on the company.

Video – Product Overview

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