GLATZ PALAZZO Royal/E Parasol User Manual

GLATZ PALAZZO Royal/E Parasol

Intended use

The product serves as a device for the protection of the human body from solar radiation. The product may only be used in private households, in the catering and hotel sector or in a comparable environment. The product may only be used in accordance with these installation and operating instructions. Any use other than the uses described in these installation and operating instructions shall be considered improper use. We reserve the right to make modifications due to technical advances. In these instructions the PALAZZO may also be referred to as ‘the product’ or ‘parasol’.

Warning words used

DANGEROUS
Immediately dangerous situation which can result in death or severe injuries.

CAUTION
Potentially dangerous situation which can result in minor or moderate injuries.

NOTICE
A situation that can lead to property damage.

Welcome
Congratulations on the purchase of your new PALAZZO. You have purchased a high quality parasol. These instructions forms part of this product. It contains important safety, usage and disposal information for users of the product.
Please familiarise yourself with all the information listed before using the product. The product may only be used as described herein and for the use scenarios stated. If you continue to use it and care for it properly, your PALAZZO parasol will serve you well for many years to come.

Optional accessories

A high quality range of accessories is included with your parasol: It includes,among other things, the following products, which go perfectly with your parasol:

• Base
• Rain gutters
• Mounting plate
• Securing systems
• Ground Socket
• Wind shield
• Protective cover
• Impact protection

Consult your GLATZ dealer about this.

Electrical supply

Electrical connection for parasol without motor

• LED 230 V, 13 A, L+N+PE, 50 Hz, <0.2 kW
• LED + heating 400 V, 16 A, 3L+N+PE, 50 Hz, <6.2 kW
• Heating 400 V, 16 A, 3L+N+PE, 50 Hz, <6.0 kW
• IP protection class IP68

Remote contro

• Battery CR 2430

Electrical connection for parasol with motor

• – 230 V, 13 A, L+N+PE, 50 Hz, <0.2 kW
• + LED 230 V, 13 A, L+N+PE, 50 Hz, <0.3 kW
• + Heating 400 V, 16 A, 3L+N+PE, 50 Hz, <6.2 kW
• + LED + heating 400 V, 16 A, 3L+N+PE, 50 Hz, <6.2 kW
• IP protection class IP68

Safety information

READ ALL THE SAFETY INFORMATION CAREFULLY AND MAKE SURE THAT YOU UNDERSTAND THEM.

• Follow all the instructions to avoid accidents, fire, explosions, electric shock or other hazards that could cause property damage and/or severe or fatal injuries.
• Ensure that each person using the product has read and observes these warnings and instructions.
• Keep these installation and operating instructions for the future. It must be passed on to subsequent users of the product.
• The manufacturer is not liable for material damages or injuries caused by incorrect use or the failure to observe the safety instructions. The warranty becomes invalid in such cases.
• The protective effect against hazardous UV radiation varies depending on the environment. Additional measures to protect your skin are possibly also necessary.
• Children must not play with the product.
• !DANGER Always keep children away from packaging material – this constitutes a choking hazard. Children underestimate risks. This product is not a toy.
• Children aged 8 years or over and persons with reduced physical, sensory or mental capabilities, lack of experience or knowledge may only use the appliance if they are supervised by a person who is responsible for their safety or if they have been shown how to use the appliance safely and they have understood the risks inherent in its use.
• Cleaning and maintenance tasks may not be carried out by children without supervision.
• Do not use the device if you are suffering from a lack of concentration /attention or under the influence of drugs, alcohol or medication.
• The product must be placed in a base or a ground sleeve that is firmly anchored.
• Do not allow the product to fall or knock against anything.
• Check the span of the parasol before opening/closing it.
• Make sure there are no persons/objects in the movement area when opening/closing it. Otherwise, injuries/damage may occur.
• DANGER Close the parasol when the wind picks up, in stormy weather conditions and/or when snow is falling.
• Always secure closed parasols with the binding belt. The binding belt must be looped over the hook provided.
• Observe the specifications concerning the maximum permissible wind speed for a fixed ground anchorage (ground sleeve inserted in concrete). The permissible wind speed is reduced if a different anchorage method is used.
• Unattended parasols may not remain opened. Any damage is not covered by the warranty. Always secure closed para-sols with a binding belt or a suitable securing system.
• Only use original accessories / spare parts.
• Product and technical modifications are not permitted.
• The parasol must be monitored during opening and closing.
• Check parasol and accessories regularly to be sure that no undue wear and tear or damage has occurred. If defects are found, have them repaired before further use.
• Do not use any solvents or abrasive cleaning agents.
• Dismantled parasols should only be stored lying down.
• Power supply: The voltage must correspond to the informa-tion on the charging station nameplate.
• Do not kink or pinch the power supply cable or pull it over sharp edges. Never operate defective appliances. Damaged power supply lines must be replaced by the professional. Never place the appliance / connecting cables on hot surfaces, never expose it to extreme heat or place it in the proximity of naked flames.
• If smoke arises from appliance, switch off immediately.
• Electrical connections/installations may only be carried out by a professional.
• In high or strong wind regions, dismantle the parasol in the fall after the end of the season and store it in a dry place for the winter.
• Set up new parasols in spring before the start of the sea-son.
• Close protective covers completely and close them with rope. They must not flap.

Technical data

Details when using the M16 ground socket

maximum wind speed when it is securely anchored in the ground.

• Colour temperature (built-in lighting) 3000 K
• Maximum brightness (built-in lighting) 5800 to 7200 lumen, depending on the size

Assembly and commissioning

• The appropriate remote control is tuned in to the parasol ex works.
• The power supply line must be provided by the customer on site. It must be possible to disconnect this for installation and maintenance purposes and to secure it against unintentional reconnection.
• Set up the connection between the power supply cable and the parasol by means of the connecting plug supplied. The connector plug can be stowed away either in the support tube or in the ground sleeve.
• For connection values see the section on Electrical supply.
• Secure all screws with medium-strength thread sealant (blue). When reassembling, clean the screws or use new screws.

The parasol is very heavy. Work in a threesome and hold the parasol securely. Ensure that the electrical cable is not damaged or pinched.

Unpacking the parasol

Supplied with:

• Mast, tip-over hinge, top, crank (not for motor variant), tie-rope
• Numbered struts with axle supports and strut caps
• Lengths of material
• Mounting material for tip-over hinge
• 6 support tube fastening screws
• 6 support screws
• Cover to tip-over hinge
• Miscellaneous electrical material
• Installation and operating instructions
• Safety bolt with lock

Dispose of packaging material properly and keep away from children.
Do not make use of defective material. In the event of any damage, inform the transport service provider immediately.

Placing the mast down

Carefully place the mast on a clean, horizontal surface.
The mast is very heavy.
Work in a threesome and hold the parasol securely.

Prepare ground fastening
Remove the protective cover, place the ground sleeve according to the separate instructions. Observe weights for base and wind resistance. Note the final alignment of the parasol (NB notch)!

Slide on the housing of the slider
Do not pinch cables!

Pre-assemble the tip-over hinge

1. Slide on the hinge cover
2.  Loosen/remove fixing bar
3. Slide on press ring
4. Place the tip-over hinge on the ground fastening (tilt hinge under the crank handle)
5. Pre-fix the tip-over hinge on the floor fastening with 3 clamping blocks
6. Remove 2 locking screws
7. Tilt the tip-over hinge sideways

Connect the parasol with the hinge

1. Lead the cable through the hinge
2. Slide the parasol over the tip-over hinge
3. tighten 3 lower screws (56 Nm)
4. Establish plug connection. Observe the polarity of the plug
5. Carefully erect the parasol
6. Tighten 2 locking screws (6 Nm)

Make sure that the electrical cable is not damaged or pinched. Plug position centered with tip-over hinge.

Assemble struts

1. Screw the axle support of the long roof strut to the crown disc (piping groove to the outside!)
2.  If available: Guide the connection cable of the LED lighting downward through the sliding disc (use the grommet!)
3.  If available: Guide the connection cable of the heater downward through the sliding disc
4.  Screw the axle support of the support strut to the sliding cone
5.  Repeat steps 1 to 4 for each roof strut

Each roof strut is numbered. The order of the roof struts is ascending around the mast.

Wire LED lighting

1. Fasten bracket of electronics for LED to slider rondelle (opposite crank, 1 screw)
2. Screw distribution board onto electronics holder (4 screws)
3. Connect distribution board electrically
4. Slightly pre-bend all LED connection cables at grommet and distribution board and plug them into distribution board

Do not bend the LED connection cables. Deliberately choose the left or right position on the distribution board. The «+» on the LED connection cable and the «+» on the distribution board must match!

Mounting fabric covering

1. Select the corresponding fabric panel for the pair of roof struts (observe numbering)
2. Simultaneously insert the fabric panel parallel to the left and right roof struts into the piping groove and push it all the way in
3. Align piping profile at top end with end of groove
4. Screw 2 piping screws into the center of the piping
5. Align bottom piping profile flush with end of groove
6. Screw 2 piping screws into the center of the piping
7. Put on strut lock cover and tap tightly with rubber mallet
8. Repeat steps 1 to 8 for each fabric panel
9. Carefully open the parasol and check the correct fit of the fabric
10. Close the parasol

Note!

Each fabric panel is numbered. These numbers must match the numbers on the roof struts.

If available: Connect the heaters

1. Mount 2x brackets for the terminal blocks in free position
2. Screw 2x terminal blocks to the electronics holders
3. Strip the cable
4. Connect the individual wires to the terminals
5. Place the terminals in the holders

Assemble the housing from the slider

1. Align “half moon” of housing from slider with center of crank hole or hole for emergency release
2. Push up housing of slider and make sure that no cables are jammed
3. Screw the housing of the slider tight with four screws

Completing the assembly

1. Align parasol, tighten the 3 clamping blocks (32 Nm)
2. Lower the press ring, tighten (32 Nm)
3. Lower the hinge cover
4. Tighten 3 upper screws (56 Nm)
5. If necessary, secure the parasol under hinge cover with lock to prevent theft

Realign the parasol: Remove press ring,slightly loosen clamping blocks and fastening screws, adjust leveling screws, tighten everything again.

Mount parasol top

1. Screw on top

Appliance overview

Open/close parasol

Operation of the parasol with cordless drill is prohibited.

Open the parasol

1. Remove any protective cover
2. Release binding belt
3. Spread struts slightly outward
4. Align any heating elements
5. Open parasol by turning the crank (for crank drive) or with the remote control (for motor drive)

Do not leave the crank inserted to prevent misuse.

Close parasol

1. Allow any heating elements to cool down for at least 30 minutes
2. Close any heating elements
3. Release tensioning lever, close parasol
4. Pull out / wrap fabric segments
5. Apply binding belt
6. Apply protective cover if necessary

Only wrap/pack completely dry parasols.
Damage caused by flapping, compression and chafing must be avoided.

Controlling the light and heat

• To control the functions, tap the buttons several times or keep them pressed down.
• You can mix white or coloured light to suit your preference by using the appropriate buttons.
• Light and heating only work when the parasol is open.

The last setting will be saved
Keep button 1 or 2 pressed down to change the colour temperature

Changing the battery on the remote control

• Always keep batteries out of the reach of children. If a battery is swallowed,seek medical help immediately.
• In case of incorrect use, there is a risk of explosion.
• Always pack batteries when storing or disposing of them to prevent discharge, ignition or damage.
• Always dispose of batteries properly in accordance with the current law.

1. Open cover
   Do not lose screw, and carefully detach cover.

2. Replace battery, close cover
   Use battery type CR 2430 and ensure that the polarity is correct! Tighten screw again carefully.

Emergency closure / Restart

The motor drive is protected against overheating and ceases to function if there is a danger of overload, for example if several opening and closing manoeuvres have been carried out within a short time. Proper functioning cannot be ensured again until the motor has cooled down sufficiently (around 5 to 10 minutes). The emergency closure function is not part of normal use and should only be carried out in an emergency.

Unlock motor drive

1. Insert allen key
2. Turn allen key around 180° to the right and decouple drive
3. Close sunshade manually

Manual closure should preferably be carried out by two people on the supporting arm at the mast.

Reset motor drive

1. Use the remote control to move the motor drive into the closed position (end position)

Wait until the motor switches itself off after reaching the stop position.

Restart

1. Manually close sunshade completely
2. Insert allen key
3. Turn allen key around 180° to the left and couple in the drive
4. Remove allen key
5. Check proper functioning using the remote control

After restart, be sure to carry out the function test to ensure proper functioning.

What do you have to do if…

Handling and maintenance

• Allow the parasol to dry when open to prevent the formation of mould and discolouration.

• A protective sleeve protects the parasol and will extend its service life.

• Only pull the protective sleeve over the dry parasol when it is dry.

• Do not clean the protective sleeve in the washing machine. Do not use chemicals.

• Clean the parasol cover when needed with lukewarm water, fine detergents and a sponge.

• Do not use any bleach or sharp objects, to avoid damage to the cover.

• Check the tightness of all screws from time to time and tighten them if necessary.

• If the parasol is located in a highly exposed position, increased wear and tear must be expected. In such cases we recommend more intensive care and maintenance.

• In most cases, defective parasols can be repaired by your GLATZ partner. Only use original replacement parts FROM GLATZ.

• Wipe the radiant heater unit from time to time with a damp, non-abrasive cloth.
  The radiant heater unit must not be immersed in liquids.

• The frame can be rubbed with water. The coating colors can be refreshed with a car polish. Paint damage can be touched up with the paint repair kit available from GLATZ.

Disassembly / Wintering

DANGER! DANGER OF TIPPING DANGER OF INJURY IF THE PARASOL TOPPLES OVER

1. Close and tie the parasol properly.
2. Dismantle the parasol in reverse mounting direction.
3. Store the parasol in lying position together with all accessories in a dry place.
   CAUTION! Check the parasol for condition and proper function before using it again. In case of deformations, cracks and wobbly connections, have the parasol professionally revised.

Warranty

Please contact your GLATZ partner before returning the product. The warranty on the parasol lasts for 24 months from the date of purchase. The warranty expires in the following cases:

• External application of excessive force
• Inappropriate operation or maintenance of the parasol
• Damage arising from force majeure

The wind guarantee for an open parasol is limited. The maximum permissible wind speeds always require a fixed anchorage in the ground. If there are several parasols, a minimum distance of 25 cm must be maintained between any two of them. Likewise, a minimum distance of 25 cm must be maintained between the parasol and walls.

EC Conformity declaration
We, Glatz AG, Neuhofstrasse 12, CH-8500 Frauenfeld, SWITZERLAND,hereby declare that this product complies with the directives of the European Community. The applicable declarations of conformity can be found on our Download area at www.glatz.com.

Disposal

This symbol on the product, accessories or packaging indicates that the product must not be treated as unsorted domestic waste but must be disposed of separately. Dispose of the product at a designated recycling collection point. The disposal of electrical and electronic equipment within the EU and in other European countries is carried out through collection points that have systems for the separate collection of electrical and electronic equipment.
By disposing of the product correctly, you will help to avoid possible environmental and health hazards that may be caused by improper treatment of waste equipment. Recycling materials helps to conserve natural resources. So please do not dispose of old electrical or electronic equipment with unsorted domestic waste.
The packaging is made of environmentally friendly materials that can be disposed of at your local recycling facilities. By disposing of the product correctly, you will help to avoid possible environmental and health hazards. The product is made of metal and synthetic parts. End-of-life disposal must be carried out in accordance with regional environmental and waste regulations.

GLATZ AG
Neuhofstrasse 12
CH-8500 Frauenfeld
GLATZ France SARL
411 Allée des Noisetiers
F-69760 Limonest
glatz.com

References

• Glatz Sonnenschirme: Hochwertige Sonnenschirme | Glatz AG
• Glatz Sonnenschirme: Hochwertige Sonnenschirme | Glatz AG

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>