Crown CE-2000TX Power Amp User Manual
- June 9, 2024
- CROWN
Table of Contents
- CE-2000TX Power Amp
- CE2000TX Power Amplifier
- Important Safety Instructions
- Product Usage Instructions
- Important Safety Instructions
- FCC COMPLIANCE NOTICE
- Welcome
- How to Use This Manual
- Setup
- Operation
- Advanced Features and Options3
- Principles of Operation
- Troubleshooting
- Specifications
- Service
- Warranty
- Crown Audio Factory Service Information
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
CE-2000TX Power Amp
CE2000TX Power Amplifier
The CE2000TX Power Amplifier is a high-quality audio amplifier designed for professional use. It delivers 1050 watts per channel into 2 ohms, 800 watts per channel into 4 ohms, and 500 watts per channel into 8 ohms. With its advanced protection circuitry, the CE2000TX provides reliable and safe operation even under the most demanding conditions.
Important Safety Instructions
- Read and keep the instructions for future reference.
- Follow all instructions and warnings marked on the product.
- Do not use the amplifier near water.
- Clean only with a dry cloth.
- Do not block any ventilation openings.
- Do not install near any heat sources.
- Do not defeat the safety purpose of the polarized or grounding-type plug.
- Protect the power cord from being walked on or pinched.
- Use only attachments/accessories specified by the manufacturer.
- Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer.
- Unplug the amplifier during lightning storms or when unused for long periods of time.
- Refer all servicing to qualified service personnel.
- Do not expose the amplifier to rain or moisture.
- Do not expose to dripping or splashing.
Product Usage Instructions
- Connect the amplifier to a power source using the provided power cord.
- Connect your audio source to the amplifier using appropriate cables.
- Turn on the amplifier by pressing the power button located on the front panel.
- Adjust the volume and other settings as needed using the controls on the front panel.
- To turn off the amplifier, press the power button again.
- Unplug the amplifier when not in use or during lightning storms.
Please note that this manual does not cover every possible situation that may arise during installation, operation, or maintenance. For more information or assistance, please contact your local Crown Distributor or visit the Crown website at www.crownaudio.com to obtain the latest version of this manual.
Obtaining Other Language Versions: To obtain information in another
language about the use of this product, please contact your local Crown
Distributor. If you need assistance locating your local distributor, please
contact Crown at 574-294-8000.
This manual does not include all of the details of design, production, or
variations of the equipment. Nor does it cover every possible situation which
may arise during installation, operation or maintenance.
The information provided in this manual was deemed accurate as of the
publication date. However, updates to this information may have occurred. To
obtain the latest version of this manual, please visit the Crown website at
www.crownaudio.com.
Trademark Notice: Crown, Crown Audio and Amcron are registered trademarks
of Crown International. Other trademarks are the property of their respective
owners.
Some models may be exported under the name Amcron.®
©2006 by Crown Audio®, Inc., 1718 W. Mishawaka Rd., Elkhart, Indiana 46517-9439 U.S.A. Telephone: 574-294-8000
Important Safety Instructions
-
Read these instructions.
-
Keep these instructions.
-
Heed all warnings.
-
Follow all instructions.
-
Do not use this apparatus near water.
-
Clean only with a dry cloth.
-
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
-
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
-
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the pro-vided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
-
Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
-
Only use attachments/accessories specified by the manufacturer.
-
Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
-
Unplug this apparatus during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. -
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR MOISTURE.
-
DO NOT EXPOSE TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUID, SUCH AS VASES,ON THIS APPARATUS.
TO PREVENT ELECTRIC SHOCK DO NOT REMOVE TOP OR BOTTOM COVERS. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
TO COMPLETELY DISCONNECT THIS EQUIPMENT FROM THE AC MAINS, DISCONNECT THE POWER SUPPLY CORD PLUG FROM THE AC RECEPTACLE. THE MAINS PLUG OF THE POWER SUPPLY CORD SHALL REMAIN READILY OPERABLE.
WATCH FOR THESE SYMBOLS:
The lightning bolt triangle is used to alert the user to the risk of
electric shock.
The exclamation point triangle is used to alert the user to important
operating or maintenance instructions.
IMPORTANT
CE Series amplifiers require Class 2 output wiring.
MAGNETIC FIELD
CAUTION! Do not locate sensitive high-gain equipment such as preamplifiers or
tape decks directly above or below the unit. Because this amplifier has a high
power density, it has a strong magnetic field which can induce hum into
unshielded devices that are located nearby. The field is strongest just above
and below the unit.
If an equipment rack is used, we recommend locating the amplifier(s) in the
bottom of the rack and the preamplifier or other sensitive equipment at the
top.
FCC COMPLIANCE NOTICE
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Crown International, Inc.| DECLARATION of| CONFORMITY| TCF
Technical Certificate No: C975CRI1.ABS
---|---|---|---
Technical Construction File Route
Issued By:| Crown International, Inc. 1718 W. Mishawaka Road Elkhart,
Indiana 46517 U.S.A.| FOR COMPLIANCE QUESTIONS ONLY:| Sue Whitfield
574-294-8289
Competent Body’s Name and Address:
Technology International (Europe) Limited
41-42 Shrivenham Hundred Business Park,
Shrivenham, Swindon, Wilts, SN6 8TZ
Equipment Type: Commercial Audio Power Amplifiers
Family Name: CE1000, CE2000, CE2000TX
Model Names: CE1000 Series, CE2000 Series, CE2000TX Series
European Representative’s Name and Address:
Nick Owen
35, Bassets Field
Thornhill
Cardiff. South Glamorgen
CF14 9UG United Kingdom
EMC Standards:
- EN 55103-1:1995 Electromagnetic Compatibility – Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 1: Emissions
- EN 55103-1:1995 Magnetic Field Emissions-Annex A @ 10 cm and 1 M
- EN 61000-3-2:1995+A14:2000 Limits for Harmonic Current Emissions (equipment input current £16A per phase)
- EN 61000-3-3:1995 Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems Rated Current £16A
- EN 55022:1992 + A1: 1995 & A2:1997 Limits and Methods of Measurement of Radio Disturbance Characteristics of ITE: Radiated, Class B Limits; Conducted, Class B
- EN 55103-2:1996 Electromagnetic Compatibility – Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 2: Immunity
- EN 61000-4-2:1995 Electrostatic Discharge Immunity (Environment E2-Criteria B, 4k V Contact, 8k V Air Discharge)
- EN 61000-4-3:1996 Radiated, Radio-Frequency, Electromagnetic Immunity (Environment E2, criteria A)
- EN 61000-4-4:1995 Electrical Fast Transient/Burst Immunity (Criteria B)
- EN 61000-4-5:1995 Surge Immunity (Criteria B)
- EN 61000-4-6:1996 Immunity to Conducted Disturbances Induced by Radio-Frequency Fields (Criteria A)
- EN 61000-4-11:1994 Voltage Dips, Short Interruptions and Voltage Variation
Safety Standard:
- EN 60065: 1998 Safety Requirements – Audio Video and Similar Electronic Apparatus
I certify that the product identified above conforms to the requirements of the EMC Council Directive 89/336/EEC as amended by 92/31/EEC, and the Low Voltage Directive 73/23/EES as amended by 93/68/EEC.
Signed
Larry Coburn
Title: Senior Vice President of Manufacturing Date of Issue: March 28, 2000
Welcome
Crown® CE 2000TX amplifiers provide professional audio amplification for a
wide range of applications, such as digital cinema. The amplifier is very
affordable, and features front-panel controls for easy setup and use. They can
be removed for security.
Modern power amplifiers are sophisticated pieces of engineering capable of
producing extremely high power levels. They must be treated with respect and
correctly installed if they are to provide the many years of reliable service
for which they were designed.
In addition, CE Series amplifiers include a number of features which require
some explanation before they can be used to their maxi-mum advantage.
Please take the time to study this manual so that you can obtain the best
possible service from your amplifier.
Features
- Accurate, undistorted sound.
- Bridge-mono/stereo mode switch allows you to set up your amps/speakers in the configuration that best suits your needs.
- Versatile; handles a wide range of speaker impedances and outputs.
- Advanced protection circuitry guards against shorted outputs, open circuits, DC, mismatched loads, general overheating, high-frequency overloads and internal faults.
- Genuine Neutrik® Speakon® connectors.
- Choice of 1/4 inch, XLR or barrier strip inputs.
- Removable front-panel level controls.
- Switchable input sensitivity
- Proportional-speed fan optimizes cooling efficiency.
- Can be mounted in EIA standard 19-in. (48.3-cm) rack, shallow 14-in. (35.5) rack, or stacked on top of each other.
- Three-year, no-fault, fully transferable warranty. Covers round-trip ground shipping in the U.S. for all warranty work.
How to Use This Manual
This manual provides you with the necessary information to safely and
correctly setup and operate your amplifier. It does not cover every aspect of
installation, setup or operation that might occur under every condition. For
additional information, please consult Crown’s Amplifier Application Guide
(available on line at www.crownaudio.com), Crown
Customer Service, your system installer or retailer.
We strongly recommend you read all instructions, warnings and cautions
contained in this manual. Also, for your protection, please send in your
warranty registration card today. And save your bill of sale—it’s your
official proof of purchase.
Setup
Unpack Your Amplifier
Please unpack and inspect your amplifier for any damage that may have occurred
during transit. If damage is found, notify the transportation company
immediately. Only you can initiate a claim for shipping damage. Crown will be
happy to help as needed. Save the shipping carton as evidence of damage for
the shipper’s inspection.
We also recommend that you save all packing materials so you will have them if
you ever need to transport the unit. Never ship the unit without the factory
pack.
YOU WILL NEED (not supplied):
- Input wiring cables
- Output wiring cables
Install Your Amplifier
CAUTION: Before you begin, make sure your amplifier is disconnected from the
power source, with power switch in the “off” position and all level controls
turned completely down (counterstock-wise).
Use a standard 19-inch (48.3 cm) equipment rack. See Figure 3.1 for amplifier
dimensions.
You may also stack amps without using a cabinet.
NOTE: When transporting, amplifiers should be supported at both front and
back.
Ensure Proper Cooling
When using an equipment rack, mount units directly on top of each other. Close
any open spaces in rack with blank panels. DO NOT block front or rear air
vents. The side walls of the rack should be a minimum of two inches (5.1 cm)
away from the amplifier sides, and the back of the rack should be a minimum of
4 inches (10.2 cm) from the amplifier back panel.
Figure 3.2 illustrates standard amplifier airflow.
Choose Input Wire and Connectors
You have three choices of input connectors:
1/4-inch (6.35-mm) phone, 3-pin XLR, or barrier strip. You can also use either
balanced or unbalanced wiring.
Figure 3.3 shows balanced connector pin assignments for XLR and phone. Figure
3.4 shows unbalanced connector pin assignments for XLR and phone.
Figure 3.5 shows barrier strip input wiring for a balanced signal. Both
channels should be wired using a common center terminal for ground connection.
NOTE: Custom wiring should only be performed by qualified personnel.
Choose Output Wire and Connectors
Crown recommends using pre-built or professionally wired, high-quality, two-
or four-conductor, heavy gauge speaker wires. They should be terminated with
Neutrik Speakon NL4FC connectors (Figure 3.6) at one end and appropriate
connectors to fit your speakers at the other end.
If your CE 2000TX amplifier came equipped with the CEAS1 (barrier strip) or
CEAS2 (5-way binding post) optional output connectors, you may wire your
output to these connectors instead. Optional output connectors can also be
ordered as a Service Option for installation on existing CD 2000TX amplifiers
.
If the CEAS1 Output Module is installed, use terminal forks or bare wire for
your output connectors (see Figure 3.7).
To prevent the possibility of short-circuits, replace the cover on the barrier
strip after completing the output wiring.
If the CEAS2 Output Module is installed, connect to it with bare wires, spade
lugs or banana plugs on the speaker cables (Figure 3.8).
Using the guidelines below, select the appropriate size of wire based on the
distance from amplifier to speaker.
- Distance Wire Size
- up to 25 ft. 16 gauge
- 26-40 ft. 14 gauge
- 41-60 ft. 12 gauge
- 61-100 ft. 10 gauge
- 101-150 ft. 8 gauge
- 151-250 ft. 6 gauge
CAUTION: Never use shielded cable for output wiring.
Wire Your System
Stereo Mode
Make sure the amplifier is turned off and the level controls are turned down
before you wire the system.
Typical input and output wiring is shown in Figure 3.9.
INPUTS: Connect input wiring for each channel.
OUTPUTS: Maintain proper polarity (+/-) on out-put connectors.
Connect Channel 1 positive (+) speaker load to Channel 1 positive terminal of amp; repeat for negative (-). Repeat each channel wiring as for Channel 1. Refer to Section 3.5 for output connector pin assignments. Make sure the Mode switch is set to the “Stereo” position when operating in Stereo mode.
How to Parallel the Inputs in Stereo Mode
There are three ways to feed the same signal to each amplifier channel:
-
Buy a “Y” cable. Plug the female end into your signal cable, and plug the split male ends into both amplifier inputs.
-
Feed your signal to the Channel-1 input
(either barrier-block or Combo). Connect a jumper wire (Figure 3.10) between the barrier-block Channel-1 (+) screw terminal and the Channel-2 (+) screw terminal. Connect another jumper wire between the Channel-1 (–) screw terminal and the Channel-2 (–) screw terminal. -
Feed your signal to the Channel-1 input screw terminals. Using a mic cable or phone-to-phone cable, connect Channel-1 Combo jack to Chan-nel-2 Combo jack.
See the next page for Bridge-Mono wiring.
Bridge-Mono Mode
Make sure the amplifier is turned off and the level controls are turned down
before you wire the system.
Typical input and output wiring is shown in Figure 3.11.
INPUTS: Connect input wiring to lower-numbered channel pair.
OUTPUTS: Connect the speaker across the positive terminals of each
channel pair. Do not use the negative terminals of the channel pair when the
pair is being operated in Bridge-Mono mode. Refer to Section 3.5 for output
connector pin assignments. Make sure the Mode switch is set to the “Bridge”
position when operating in Bridge-Mono mode.
NOTE: Turn down (full CCW) the Channel 2 level control when operating the
channel pair in Bridge-Mono mode, as the Channel 1 level control works both
channels.
NOTE: Crown provides a reference of wiring pin assignments for commonly
used connector types in the Crown Amplifier Application Guide available at
www.crownaudio.com.
Figure 3.12
Typical Small, Passive System (CE 2000TX Amplifiers Shown with Optional CEAS1
Output Module)
Figure 3.13
Typical Medium 2-Way System (CE 2000TX Amplifiers Shown with Optional CEAS1
Output Module
Figure 3.14
Typical Large 3-Way System (CE 2000TX Amplifiers Shown with Optional CEAS1
Output Module)
Input Sensitivity Switch
A two-position Input Sensitivity switch is located on the back panel near the
input connectors (Figure 3.15). Your amplifier is shipped from the factory
with this switch set to the 1.4V position. At this setting, a 1.4V input
signal will drive the amplifier to full power into an 8 ohm load when the
level controls are turned to maximum. This setting works best when the
amplifier is being driven by equipment with a +4 dBu output — an output level
at which most professional equipment operates.
If required, the Input Sensitivity switch can be moved to the 26 dB position,
so that the amplifier provides a fixed voltage gain of 20 (or 26 dB: 1 volt
in, 20 volts out). This setting works best with output levels of +10 dBu (2.5
volts RMS) or more. Some brands of DJ mixers, in particular, have output
levels in this range.
Selecting the correct sensitivity will allow your equipment to operate at its
optimum level and improve the signal-to-noise of the system.
Make sure the amplifier is turned off and the level controls are turned down
before you change the switch setting.
Connect to AC Mains
Connect your amplifier to the AC mains power source (power outlet) with the
supplied AC power cord set. First, connect the IEC end of the cord set to the
IEC connector on the amplifier; then, plug the other end of the cord set to
the AC mains.
WARNING: The third prong of this connector (ground) is an important
safety feature. Do not attempt to disable this ground connection by using an
adapter or other methods.
Amplifiers don’t create energy. The AC mains volt-age and current must be
sufficient to deliver the power you expect. You must operate your amplifier
from an AC mains power source with not more than 10% variation above or below
the amplifier’s specified line voltage and within the specified frequency
requirements (indicated on the amplifier’s back panel label). If you are
unsure of the output voltage of your AC mains, please consult your
electrician.
Startup Procedure
Use the following procedure when first turning on your amplifier:
- Turn down the level of your audio source.
- Turn down the level controls of the amplifier.
- Turn on the “Power” switch. The Power indicator-should glow.
- Turn up the level of your audio source to an optimum level.
- Turn up the Level controls on the amplifier until the desired loudness or power level is achieved.
- Turn down the level of your audio source to its normal range.
If you ever need to make any wiring or installation changes, don’t forget to
disconnect the power cord.
For help with determining your system’s optimum gain structure (signal levels)
please refer to the Crown Amplifier Application Guide, available online at
www.crownaudio.com.
Operation
Precautions
Your amplifier is protected from internal and external faults, but you should
still take the following precautions for optimum performance and safety:
- Before use, your amplifier first must be con-figured for proper operation, including input and output wiring hookup. Improper wiring can result in serious operating difficulties. For information on wiring and configuration, please consult the Setup section of this manual or, for advanced setup techniques, consult Crown’s Amplifier Application Guide available online at www.crownau-dio.com.
- Use care when making connections, selecting signal sources and controlling the out-put level. The load you save may be your own!
- Do not short the ground lead of an output cable to the input signal ground. This may form a ground loop and cause oscillations.
- Never connect the output to a power supply, battery or power main. Electrical shock may result.
- Tampering with the circuitry, or making unauthorized circuit changes may be hazardous and invalidates all agency listings.
- Do not operate the amplifier with the red Clip LEDs constantly flashing.
- Do not overdrive the mixer, which will cause clipped signal to be sent to the amplifier. Such signals will be reproduced with extreme accuracy, and loudspeaker damage may result.
- Do not operate the amplifier with less than the rated load impedance. Due to the amplifier’s output protection, such a configuration may result in premature clipping and speaker damage.
Controls, Indicators and Connectors
Advanced Features and Options3
NOTE: For detailed information about these Crown amplifier features, please consult the Crown Amplifier Application Guide, available on the Crown website at www.crownaudio.com.
Protection Systems
CE 2000TX amplifiers are protected against shorted, open or mismatched loads;
over-loaded power supplies; excessive temperature; chain destruction
phenomena; input overload damage; and high-frequency blowups. They also
protect loudspeakers from input/output DC, large or dangerous DC offsets and
turn-on/turn-off transients.
Bias Servo
Bias servo translates the output heatsink temperature to controlled bias
current. This pre-vents thermal runaway and holds the amplifier’s notch
distortion to a minimum.
Fault
The amplifier will light the Fault LED on the front panel if the amplifier
output stage stops operating. If this happens, take the unit to an authorized
service center.
Ultrasonic and Radio Frequency Protection
An amplifier’s slew rate only needs to be large enough to deliver the maximum
voltage at the highest required frequency. Higher slew rates actually let the
amplifier reproduce undesirable frequencies. By design, the CE 2000TX
amplifier has a controlled slew rate to put a frequency limit on the highest
frequencies that they reproduce. This limit occurs well above 20 kHz, so there
is no audible effect on performance.
This approach protects the amplifier from radio frequencies and can even protect some sensitive loads (including some tweeters).
Drive Protection
This system temporarily removes output drive to protect the amplifier and its
loads. Drive protection can be activated in two situations. First, if
dangerous subsonic frequencies or direct current (DC) is detected in the
amplifier’s out-put, drive protection will activate. The amplifier resumes
normal operation when it no longer detects dangerous output. Activating this
protection is very unlikely, but improper source signals like infrasonic
square waves or a severely clipped input signal can activate this system.
Second, the amplifier’s fault protection system puts the affected channel into
drive protection mode in rare situations where heavy common-mode current is
detected in its output. The amplifier should never output heavy common-mode
current unless its circuitry is damaged. Activating drive protection helps
prevent further damage.
Compression
A full-time compressor is in-line with the signal, preventing damage to your
speakers.
Power Circuit Breaker
A front panel push button is used to reset the circuit breaker that protects
the power supply.
Proportional-speed Fan
The speed of the cooling fan is controlled by the transformer temperature and
the heatsink temperature.
Advanced Features
Crown SST Modules
Crown optional SST (System Solution Topologies) modules were specially
designed to improve the fidelity and versatility of your audio system. They
feature a variety of professional signal routing and filtering capabilities,
with active crossovers that allow the audio signal to be split and sent to
auxiliary amplifiers. Your amplifier may have come with an SST module already
factory-installed, or your choice of SST modules can be easily added to the
amplifier by any authorized Crown Service Center.
For information on wiring and configuration of amplifiers equipped with an
optional Crown SST crossover module, please refer to the SST Crossover
Reference Manual included in your literature package.
Refer to the following descriptions for an over-view of available Crown SST
crossover modules. Crown plans to release additional accessory plug-in modules
offering a range of advanced features and capabilities. Watch for new
releases.
SST-SBSC-3632T
This is a custom three-channel crossover net-work with CD-horn equalization
and summed low-frequency output specifically designed for use with JBL® model
3632T ScreenArray® cinema speaker systems installed in cinemas, studio
production and post-production environments.
Features:
- High-frequency signals are internally routed to the channel-one amplifier input, and mid-frequency signals are routed to the channel-two amplifier input.
- Mono summing of low-frequency signals are routed from Output B to an external amplifier.
- Neutri®k Combo jacks for balanced input connection.
- Removable barrier block connectors for balanced output to other components.
SST-SBSC 4632T
Like the SST-SBSC 3632T but for the JBL 4632T cinema speakers.
SST-4622
See Figure 5.1. This is a custom two-channel crossover network with
equalization specifically designed for use with JBL® model 4622 ScreenArray®
cinema speaker systems installed in cinemas, studio production and post-
production environments.
Features include:
- Low-frequency signals are internally routed to the channel-one amplifier input, and high-frequency signals are routed to the channel-two amplifier input.
- Barrier block connectors for balanced signal input.
SST-3632
Like the SST-4622 but for the JBL 3632 cinema speaker systems.
Additional features include:
- Time correction via an all-pass analog delay ensures coherent summation through the crossover region, while maintaining optimal vertical polar response.
SST-4632
Like the SST-36-32 but for the JBL 4632 cinema speaker systems.
Fault Monitoring
The Fault (RJ-11) jack, which looks like a tele-phone plug, is located on the
back of your CE 2000TX amplifier (Figure 5.2). It gives you an easy way to
remotely monitor the amplifier’s fault status. To set up a circuit that will
cause an LED to light whenever a fault status occurs, you can simply use the
suggested circuit shown in Figure 5.3.
When using this circuit, the LED will glow whenever the amplifier is in one of
four states: a channel’s heatsink has reached its temperature limit, the
transformer has reached its temperature limit, the amplifier has just been
turned on and is in its turn-on-delay mode, or the amplifier is turned off.
If you choose to
design your own circuit to interface this signal to your system, note that
this RJ jack is polarity sensitive. Pin 2 must be grounded, and Pin 5 must be
supplied with a positive voltage pull up (positive with respect to ground).
Refer to Figure 5.4 for RJ jack pin assignments. The maximum signal that can
be exposed to the fault jack is 35VDC and 10 mA. Best results are obtained
with 10 mA LEDs.
The mating connector for the CE 2000TX RJ-11 jack contains 4 contact pins in a
6-slot case, as shown. For additional information please con-tact your local
dealer or Crown Technical Support.
Options
Alternate Output Connectors
For added system flexibility, Crown offers optional secondary output
connectors, with a choice of either model CEAS1 barrier block (see Figure 5.5)
or model CEAS2 5-way binding post connectors (see Figure 5.6). Alternate
output connectors may come factory installed on new amplifier orders. They can
also be added to existing CE 2000TX amplifiers by an authorized Crown Service
Center. For more information, please contact Crown Technical Sup-port.
Tamper-Resistant Hole Plugs
Your CE 2000TX amplifier comes with a set of tamper-resistant hole plugs,
which allow you to “protect” the level controls against unauthorized
adjustment. To use, simply pull off the control knobs from the front of the
amp, and slip the hole plugs into place (see Figure 5.7). The plugs should
press easily into position with light force. Once in place, the plugs will
help to avoid most accidental or intentional tampering (some situations may
require additional security measures).
To remove the hole plugs, simply pry the plug away from the amplifier case
using a small, flat-blade screwdriver. To help to ensure adequate security,
the plugs have been designed to be more difficult to remove than to place into
position. If necessary, additional hole plugs can be purchased separately from
Crown’s Parts Department (Part # 103234-1).
Store your knobs in a safe location should you need to make level adjustments
in the future.
Optional 0.775V Input Sensitivity Setting
The CE 2000TX amplifier also provides an optional 0.775V input sensitivity
setting. If you determine your application requires this sensitivity setting,
please contact Crown Technical Support for more information.
Principles of Operation
For the sake of simplicity, only channel one of the amplifier is described.
Signal is presented to the CE 2000TX through one of three connectors when
using the standard input module. Each channel is outfitted with a balanced XLR
/ phone jack and a barrier strip. These connectors are wired in parallel,
which allows daisy chaining when needed. The signal is then converted from
balanced to unbalanced in the Balanced Input Stage where it also receives RFI
protection. Signal then flows into the Variable Gain Stage where the front
panel level controls are allowed to affect the gain.
Following this stage, the signal is put under the control of a full-time
compressor circuit comprised of a symmetrical window detector, a buffer
amplifier, and the gating op amp which uses several small components to set
the compressor’s attack and decay characteristics. The actual compressing is
accomplished by an opto-isolator which affects the gain in the sig-nal path.
Next the signal enters the error amplifier circuit, where it is mixed with a
small portion of the output signal in such a way as to control the amplifier’s
overall output performance.
Following the error amp is the LVA stage, which is where the low-voltage
referenced signal gets translated to the output high-voltage rails. The last
voltage amplifier, in conjunction with a bootstrap current source, drives both
predrivers and the bias servo. The bias servo is mounted in such a way as to
translate the out-put heatsink temperature into a controlled bias current to
prevent thermal runaway and hold the amplifier’s notch distortion to a
minimum.
The redrives provide enough signal to activate the drivers, which together
operate in the class AB range. For the major output current requirements, the
drivers feed the various numbers of paralleled output transistors which
operate in a class B mode. This we call the Triple-Deep Darlington Output
Stages.
The output transistors are protected by the Time Dependent Voltage & Current
circuit. This circuit protects the devices from extending beyond their safe
area of operation, but allows the devices to provide high bursts of peak power
with music, allowing your amplifier to deliver more punch. When all is said
and done, this amplifier output topology offers a good combination of low
quiescent amplifier heating, great distortion performance at high powers, and
relative simplicity, with impressive reliability and value.
All output power is delivered through 4-circuit Speakon® connectors. These
connectors have been wired in such a way as to allow you the most versatility.
The Channel 1 and 2 connectors are cross wired so you can cover all options,
from dual cable stereo (typical), to Bridge-Mono in one connector, to running
a bi-amp speaker with one amplifier and one cable per speaker cabinet.
The output relay, in conjunction with input signal mute circuit, assures the
amplifier will be well-behaved during turn on and off. In the event of an
amplifier output failure, a triac will activate to turn off the offending
channel and protect your speakers.
The turn on delay circuit functions to keep the output relay open until all
the voltages are up and stable, both in the amplifier, and in all the
components in the system ahead of the amplifier.
Heatsink temperature is monitored by a thermal probe attached to the heatsink.
As the temperature rises, the probe sends a proportional cur-rent to the
proportional speed fan circuit which
starts the fan. Should the power transformer reach its maximum safe
temperature, an internal thermal switch opens and the fan circuit turns on
full speed to quickly cool down the amplifier. It also disconnects the load
via the output relay, removing any output current and further speeding a cool-
down cycle. Extra care was taken during the design stage to set this point
both to protect your investment and to guard against nuisance tripping.
Whenever the heatsinks or the transformer reach a maximum temperature, or
during the normal turn-on delay window, the front panel Fault LEDs will blink
to get your attention.
A modular jack is mounted on the back panel (same type as used on telephones).
Pins 2 and 5 are connected to an opto-isolator which is always in a low-
resistance state whenever the unit is on and happy. Should a fault be detected
or should the amplifier lose AC power, the opto-isolator will change to a high
resistance, allowing the user to remotely detect the status of the amplifier.
The Signal Presence Indicators tap the signal chain just before the level
controls and prior to the power amplifier chain. They are not ampli-ier output
indicators and should only be used to indicate the presence of signal to the
amplifier front end.
The Clip light is driven from the output of the compressor circuitry and
lights to indicate the onset of audible distortion.
The Power LED is driven from the low-voltage supply.
A positive and negative regulator form the ±15-volt power supplies. Add to
that the main trans-former, a full-wave bridge rectifier, and high energy
electrolytic to form the main power sup-ply. They are protected by the front-
panel line circuit breaker and controlled by the front-panel power switch.
Troubleshooting
CONDITION: Power indicator is off.
POSSIBLE REASON
- The amplifier has lost AC power.
- The amplifier’s Power switch is off.
- The amplifier’s power cord is not plugged in at either end.
- The amplifier’s circuit breaker has tripped. Allow the amplifier to cool; remove excessive loads, and press the reset switch on the front panel.
CONDITION: No input signal (Signal indicator is not flashing even though audio is applied).
POSSIBLE REASON:
- Input signal level is very low.
- Master audio from mixer turned down.
- Input cable broken or not plugged in.
CONDITION: Fault indicator is flashing.
POSSIBLE REASON:
- The amplifier has just been turned on and is still in the 4-second turn-on delay.
- The heatsinks are too hot.
- The transformer thermal protection is activated.
- The amplifier output wires have developed a short circuit.
- The amplifier output stage has stopped operating. Refer the unit to an authorized Crown Ser-vice Center
The fault status of the amplifier can also be monitored remotely by attaching a signal device to the Fault jack located on the amplifier back panel. See the Advanced Features and Options section for more detail.
CONDITION: Distorted sound.
POSSIBLE REASON:
- Load is wired incorrectly or Stereo/Mono mode switch is set incorrectly. Check both.
- Input signal level is too high. Turn down your amplifier level controls, or turn down the input signal, until the clip LED goes out.
Note: If sound is distorted but clip LED is not flashing, check mixer levels and gain staging, mixer clip lights, and pads built into microphones.
CONDITION: Input signal but no sound.
POSSIBLE REASON:
- Speakers not connected. Make sure the Neutrik NL4 connector is fully seated and locked.
- The amplifier output level is so high that the breaker has tripped. Try to identify and correct the problem before resetting the breakers. If the problem persists, refer the unit to an authorized Crown Service Center.
Specifications
Minimum Guaranteed Power
120 V AC, 60 Hz Units, Stereo mode, per channel, both channels driven
1 kHz with < 0.5% THD
Dual, 4 ohms (per ch.) 660 W
Dual, 8 ohms (per ch.) 400W
120 VAC, 60 Hz Units, Bridge mono mode
1 kHz with 0.1% THD
Bridge mono, 8 ohms 1,320 W
Performance
-
Frequency Response (at 1 watt, 20Hz – 25 kHz) < ±0.2 dB
-
Phase Response (at 1 watt, 20Hz – 20 kHz) < ±15°
-
Signal to Noise Ratio below rated power (20 Hz to 20 kHz) > 100 dB
-
Total Harmonic Distortion (THD) at rated power, from 20 Hz to 20 kHz 0.5%
-
Intermodulation Distortion (IMD) 60 Hz and 7 kHz at 4:1,
-
from 163 milliwatts to full bandwidth power < 0.1%
-
Damping Factor: 10 Hz to 400 Hz > 400
-
Crosstalk (below rated power, 20 Hz to 20 kHz) > 55 dB
-
Common Mode Rejection (CMR) (20 Hz to 1 kHz) > 70 dB
-
DC Output Offset (Shorted input) ±10 mV
-
Input Impedance nominally balanced, nominally unbalanced 20 k ohms, 10 k ohms
-
Load Impedance (Note: Safe with all types of loads)
-
Stereo: 4 and 8 ohms
-
Bridge Mono: 8 ohms
-
Voltage Gain (at maximum level setting)
26dB sensitivity 26 dB
1.4V sensitivity 32.1 dB -
Required AC Mains (configured country-specific) 50/60 Hz, 100 – 240 VAC
-
Power Draw at Idle 90 watts
-
Cooling Proportional speed fan
-
Dimensions: Width, Height, Depth EIA Standard 19 in. (48.3 cm) x 5.25 in. (13.34 cm) x 12.25 in. (31.11 cm)
-
Net Weight, Shipping Weight 40.3 lb (18.28 kg), 46.4 lb (20.98 kg)
Service
Crown amplifiers are quality units that rarely require servicing. Before
returning your unit for service, please con-tact Crown Technical Support to
verify the need for servicing.
This unit has very sophisticated circuitry which should only be serviced by a
fully trained technician. This is one reason why each unit bears the following
label:
CAUTION: To prevent electric shock, do not remove covers. No user
serviceable parts inside. Refer servicing to a qualified technician.
Complete the Crown Audio Factory Service Information form, in the back of this
manual, when returning a Crown product to the factory or authorized service
center. The form must be included with your product inside the box or in a
packing slip envelope securely attached to the outside of the shipping carton.
Do not send this form separately.
International and Canada Service
Service may be obtained from an authorized service center. (Contact your local
Crown/Amcron representative or our office for a list of authorized service
centers.) To obtain service, simply present the bill of sale as proof of
purchase along with the defective unit to an authorized service center. They
will handle the necessary paperwork and repair.
Remember to transport your unit in the original factory pack.
US Service
Service may be obtained in one of two ways: from an authorized service center
or from the factory. You may choose either. It is important that you have your
copy of the bill of sale as your proof of purchase.
Service at a US Service Center
This method usually saves the most time and effort. Sim-ply present your bill
of sale along with the defective unit to an authorized service center to
obtain service. They will handle the necessary paperwork and repair. Remember
to transport the unit in the original factory pack. A list of authorized
service centers in your area can be obtained from Crown Factory Service, or
online from
http://www.crownaudio.com/support/servcent.htm.
Factory Service
Crown accepts no responsibility for non-serviceable product that is sent to us
for factory repair. It is the owner’s responsibility to ensure that their
product is serviceable prior to sending it to the factory. Serviceable product
list is available at: http://crownweb.crownintl.com/crownrma/.
For more information, please contact us direct.
A Service Return Authorization (SRA) is required for product being sent to the
factory for repair. An SRA can be completed online at
www.crownaudio.com/support/factserv.htm.
If you do not have access to the web, please call Crown’s Customer Service at
574.294.8200 or 800.342.6939 extension 8205.
For warranty service, we will pay for ground shipping both ways in the United States. Contact Crown Customer Service to obtain prepaid shipping labels prior to sending the unit. Or, if you prefer, you may prepay the cost of shipping, and Crown will reimburse you. Send copies of the shipping receipts to Crown to receive reimbursement. Your repaired unit will be returned via UPS ground. Please contact us if other arrangements are required.
Factory Service Shipping Instructions:
-
Service Return Authorization (SRA) is required for product being sent to the factory for service. Please complete the SRA by going to www.crownaudio.com/support/factserv.htm. If you do not have access to our website, call 1.800.342.6939, extension 8205 and we’ll create the SRA for you.
-
See packing instructions that follow.
-
Ship product to:
CROWN AUDIO FACTORY SERVICE
1718 W MISHAWKA RD.
ELKHART, IN 46517 -
Use a bold black marker and write the SRA number on three sides of the box.
-
Record the SRA number for future reference. The SRA number can be used to check the repair status.
Packing Instructions
Important: These instructions must be followed. If they are not followed,
Crown Audio, Inc. assumes no responsibility for damaged goods and/or
accessories that are sent with your unit.
- Fill out and include the Crown Audio Factory Ser-vice Information sheet in the back of this manual.
- Do not ship any accessories (manuals, cords, hard-ware, etc.) with your unit. These items are not needed to service your product. We will not be responsibility for these items.
- When shipping your Crown product, it is important that it has adequate protection. We recommend you use the original pack material when returning the product for repair. If you do not have the original box, please call Crown at 800.342.6939 or 574.294.8210 and order new pack material. See instructions for “foam-in-place” shipping pack. (Do not ship your unit in a wood or metal cabinet.)
- If you provide your own shipping pack, the mini-mum recommended requirements for materials are as follows:
- 275 P.S.I. burst test, Double-Wall carton that allows for 2-inch solid Styrofoam on all six sides of unit or 3 inches of plastic bubble wrap on all six sides of unit.
- Securely seal the package with an adequate carton sealing tape.
- Do not use light boxes or “peanuts”. Damage caused by poor packaging will not be covered under warranty.
Using your ‘foam-in-place’ shipping pack
Note: The foam-in-place packing is molded so that there is only one
correct position for your product.
- Open carton and lift center cushion leaving both end-cushions in place.
- Carefully place your product with the product’s front panel facing the same direction as arrows indicate.
- Reset center cushion down over top of product’s chassis. The foam-in-place packing was molded to accommodate different chassis depth sizes. If your product’s chassis does not completely fill the foam-in-place cavity, you may use a soft but solid packing material (such as paper or bubble wrap) behind the chassis.
- Enclose the completed Crown Audio Factory Service Information form (or securely attach it to the outside of carton) and re-seal the shipping pack with a sturdy carton sealing tape.
Estimate Approval
Approval of estimate must be given within 90 days after being notified by
Crown Audio Inc. Units still in the possession of Crown after 90 days of the
estimate will become the property of Crown Audio Inc.
Payment of Non-Warranty Repairs
Payment on out-of-warranty repairs must be received within 90 days of the
repair date. Units unclaimed after 90 days become the property of Crown Audio
Inc.
If you have any questions, please contact Crown Factory Service.
Crown Factory Service
1718 W. Mishawaka Rd.,
Elkhart, Indiana 46517 U.S.A.
Telephone:
574.294.8200
800.342.6939 (North America,
Puerto Rico, and Virgin Islands only)
Facsimile:
574.294.8301 (Technical Support)
574.294.8124 (Factory Service)
Internet: http://www.crownaudio.com
Warranty
UNITED STATES & CANADA
SUMMARY OF WARRANTY
Crown International, 1718 West Mishawaka Road, Elkhart, Indiana 46517-4095
U.S.A. warrants to you, the ORIGINAL PURCHASER and ANY SUB-SEQUENT OWNER of
each NEW Crown product, for a period of three (3) years from the date of
purchase by the original purchaser (the “warranty period”) that the new Crown
product is free of defects in materials and workmanship. We further warrant
the new Crown product regardless of the reason for failure, except as excluded
in this Warranty.
ITEMS EXCLUDED FROM THIS CROWN WARRANTY
This Crown Warranty is in effect only for failure of a new Crown product which
occurred within the Warranty Period. It does not cover any product which has
been damaged because of any intentional misuse, accident, negligence, or loss
which is covered under any of your insurance contracts. This Crown Warranty
also does not extend to the new Crown product if the serial number has been
defaced, altered, or removed.
WHAT THE WARRANTOR WILL DO
We will remedy any defect, regardless of the rea-son for failure (except as
excluded), by repair, replacement, or refund. We may not elect refund unless
you agree, or unless we are unable to pro-vide replacement, and repair is not
practical or cannot be timely made. If a refund is elected, then you must make
the defective or malfunctioning product available to us free and clear of all
liens or other encumbrances. The refund will be equal to the actual purchase
price, not including interest, insurance, closing costs, and other finance
charges less a reasonable depreciation on the product from the date of
original purchase. Warranty work can only be performed at our authorized
service centers or at the factory. Warranty work for some products can only be
performed at our factory. We will remedy the defect and ship the product from
the service center or our factory within a reasonable time after receipt of
the defective product at our authorized service center or our factory. All
expenses in remedying the defect, including surface shipping costs in the
United States, will be borne by us. (You must bear the expense of shipping the
product between any foreign country and the port of entry in the United States
including the return shipment, and all taxes, duties, and other customs fees
for such foreign shipments.)
HOW TO OBTAIN WARRANTY SERVICE
You must notify us of your need for warranty service within the warranty
period. All components must be shipped in a factory pack, which, if needed,
may be obtained from us free of charge. Corrective action will be taken within
a reason-able time of the date of receipt of the defective product by us or
our authorized service center. If the repairs made by us or our authorized
service center are not satisfactory, notify us or our authorized service
center immediately.
DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES
YOU ARE NOT ENTITLED TO RECOVER FROM US ANY INCIDENTAL DAMAGES RESULTING FROM
ANY DEFECT IN THE NEW CROWN PRODUCT. THIS INCLUDES ANY DAMAGE TO ANOTHER
PRODUCT OR PRODUCTS RESULT-ING FROM SUCH A DEFECT. SOME STATES DO NOT ALLOW
THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAM-AGES, SO THE
ABOVE LIMITATION OR EXCLU-SION MAY NOT APPLY TO YOU.
WARRANTY ALTERATIONS
No person has the authority to enlarge, amend, or modify this Crown Warranty.
This Crown Warranty is not extended by the length of time which you are
deprived of the use of the new Crown product. Repairs and replacement parts
provided under the terms of this Crown Warranty shall carry only the unexpired
portion of this Crown Warranty.
DESIGN CHANGES
We reserve the right to change the design of any product from time to time
without notice and with no obligation to make corresponding changes in
products previously manufactured.
LEGAL REMEDIES OF PURCHASER
THIS CROWN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE. No action to enforce this Crown
Warranty shall be commenced after expiration of the warranty period.
THIS STATEMENT OF WARRANTY SUPERSEDES ANY OTHERS CONTAINED IN THIS MANUAL FOR
CROWN PRODUCTS 12/01.
WORLDWIDE EXCEPT USA & CANADA
SUMMARY OF WARRANTY
Crown International, 1718 West Mishawaka Road, Elkhart, Indiana 46517-4095
U.S.A. warrants to you, the ORIGINAL PURCHASER and ANY SUB-SEQUENT OWNER of
each NEW Crown product, for a period of three (3) years from the date of
purchase by the original purchaser (the “warranty period”) that the new Crown
product is free of defects in materials and workmanship. We further warrant
the new Crown product regardless of the reason for failure, except as excluded
in this Warranty.
ITEMS EXCLUDED FROM THIS CROWN WARRANTY
This Crown Warranty is in effect only for failure of a new Crown product which
occurred within the Warranty Period. It does not cover any product which has
been damaged because of any intentional misuse, accident, negligence, or loss
which is covered under any of your insurance contracts. This Crown Warranty
also does not extend to the new Crown product if the serial number has been
defaced, altered, or removed.
WHAT THE WARRANTOR WILL DO
We will remedy any defect, regardless of the rea-son for failure (except as
excluded), by repair, replacement, or refund. We may not elect refund unless
you agree, or unless we are unable to pro-vide replacement, and repair is not
practical or cannot be timely made. If a refund is elected, then you must make
the defective or malfunctioning product available to us free and clear of all
liens or other encumbrances. The refund will be equal to the actual purchase
price, not including interest, insurance, closing costs, and other finance
charges less a reasonable depreciation on the product from the date of
original purchase. Warranty work can only be performed at our authorized
service centers or at the factory. Warranty work for some products can only be
performed at our factory. We will remedy the defect and ship the product from
the service center or our factory within a reasonable time after receipt of
the defective product at our authorized service center or our factory. All
expenses in remedying the defect, including surface shipping costs in the
United States, will be borne by us. (You must bear the expense of shipping the
product between any foreign country and the port of entry in the United States
including the return shipment, and all taxes, duties, and other customs fees
for such foreign shipments.)
HOW TO OBTAIN WARRANTY SERVICE
You must notify us of your need for warranty service within the warranty
period. All components must be shipped in a factory pack, which, if needed,
may be obtained from us free of charge. Corrective action will be taken within
a reason-able time of the date of receipt of the defective product by us or
our authorized service center. If the repairs made by us or our authorized
service center are not satisfactory, notify us or our authorized service
center immediately.
DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES
YOU ARE NOT ENTITLED TO RECOVER FROM US ANY INCIDENTAL DAMAGES RESULTING FROM
ANY DEFECT IN THE NEW CROWN PRODUCT. THIS INCLUDES ANY DAMAGE TO ANOTHER
PRODUCT OR PRODUCTS RESULT-ING FROM SUCH A DEFECT. SOME STATES DO NOT ALLOW
THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAM-AGES, SO THE
ABOVE LIMITATION OR EXCLU-SION MAY NOT APPLY TO YOU.
WARRANTY ALTERATIONS
No person has the authority to enlarge, amend, or modify this Crown Warranty.
This Crown Warranty is not extended by the length of time which you are
deprived of the use of the new Crown product. Repairs and replacement parts
provided under the terms of this Crown Warranty shall carry only the unexpired
portion of this Crown Warranty.
DESIGN CHANGES
We reserve the right to change the design of any product from time to time
without notice and with no obligation to make corresponding changes in
products previously manufactured.
LEGAL REMEDIES OF PURCHASER
THIS CROWN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE. No action to enforce this Crown
Warranty shall be commenced after expiration of the warranty period.
THIS STATEMENT OF WARRANTY SUPERSEDES ANY OTHERS CONTAINED IN THIS MANUAL FOR
CROWN PRODUCTS 12/01.
WORLDWIDE EXCEPT USA & CANADA
SUMMARY OF WARRANTY
Crown International, 1718 West Mishawaka Road, Elkhart, Indiana 46517-4095
U.S.A. warrants to you, the ORIGINAL PURCHASER and ANY SUB-SEQUENT OWNER of
each NEW Crown1 product, for a period of three (3) years from the date of
purchase by the original purchaser (the “warranty period”) that the new Crown
product is free of defects in materials and workmanship, and we further
warrant the new Crown product regardless of the reason for failure, except as
excluded in this Warranty.
- Note: If your unit bears the name “Amcron,” please substitute it for the name “Crown” in this warranty.
ITEMS EXCLUDED FROM THIS CROWN-WARRANTY
This Crown Warranty is in effect only for failure of a new Crown product which
occurred within the Warranty Period. It does not cover any product which has
been damaged because of any intentional misuse, accident, negligence, or loss
which is covered under any of your insurance contracts. This Crown Warranty
also does not extend to the new Crown product if the serial number has been
defaced, altered, or removed.
WHAT THE WARRANTOR WILL DO
We will remedy any defect, regardless of the rea-son for failure (except as
excluded), by repair, replacement, or refund. We may not elect refund unless
you agree, or unless we are unable to pro-vide replacement, and repair is not
practical or cannot be timely made. If a refund is elected, then you must make
the defective or malfunctioning product available to us free and clear of all
liens or other encumbrances. The refund will be equal to the actual purchase
price, not including interest, insurance, closing costs, and other finance
charges less a reasonable depreciation on the product from the date of
original purchase. Warranty work can only be performed at our authorized
service centers. We will remedy the defect and ship the product from the
service center within a reasonable time after receipt of the defective product
at our authorized service center.
HOW TO OBTAIN WARRANTY SERVICE You must notify your local Crown importer of your need for warranty service within the warranty period. All components must be shipped in the original box. Corrective action will be taken within a reasonable time of the date of receipt of the defective product by our authorized service center. If the repairs made by our authorized service center are not satisfactory, notify our authorized service center immediately.
DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES
YOU ARE NOT ENTITLED TO RECOVER FROM US ANY INCIDENTAL DAMAGES RESULTING FROM
ANY DEFECT IN THE NEW CROWN PRODUCT. THIS INCLUDES ANY DAMAGE TO ANOTHER
PRODUCT OR PRODUCTS RESULTING FROM SUCH A DEFECT.
WARRANTY ALTERATIONS
No person has the authority to enlarge, amend, or modify this Crown Warranty.
This Crown Warranty is not extended by the length of time which you are
deprived of the use of the new Crown product. Repairs and replacement parts
provided under the terms of this Crown Warranty shall carry only the unexpired
portion of this Crown Warranty.
DESIGN CHANGES
We reserve the right to change the design of any product from time to time
without notice and with no obligation to make corresponding changes in
products previously manufactured.
LEGAL REMEDIES OF PURCHASER
No action to enforce this Crown Warranty shall be commenced after expiration
of the warranty period.
THIS STATEMENT OF WARRANTY SUPERSEDES ANY OTHERS CONTAINED IN THIS MANUAL FOR
CROWN PRODUCTS. 7/01
Crown Audio Factory Service Information
Shipping Address: Crown Audio Factory Service, 1718 W. Mishawaka Rd., Elkhart, IN 46517
PLEASE PRINT CLEARLY
SRA #: __(If sending product to Crown factory service.)
Model: ____
Serial Number: ____
Purchase Date:
PRODUCT RETURN INFORMATION
Individual or Business Name:
Phone #: __
Fax #: ____
E-Mail: __
Street Address (please, no P.O. Boxes):
City: __
State/Prov: ____
Postal Code:
Country: ____
Nature of problem: ____
Other equipment in your system: _____
If warranty is expired, please provide method of payment. Proof of purchase may be required to validate warranty.
PAYMENT OPTIONS
I have open account payment terms. Purchase order required. PO#:
__ COD
Credit Card (Information below is required; however if you do not want to
provide this information at this time, we will contact you when your unit is
repaired for the information.)
Credit card information:
Type of credit card: MasterCard Visa American Express Discover
Type of credit card account: Personal/Consumer Business/Corporate
Card # __ Exp. date: _____
-
Card ID #: __
-
Card ID # is located on the back of the card following the credit card #, in the signature area. On American Express, it may be located on the front of the card. This number is required to process the charge to your account. If you do not want to provide it at this time, we will call you to obtain this number when the repair of your unit is complete.
Name on credit card: __
Billing address of credit card: ____
References
- Linden Lab
- Crown Audio - Professional Power Amplifiers | English
- Support | Crown Audio - Professional Power Amplifiers | English (US)
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