AXOR 48481671 One Showerhead 280 2-Jet with Shower Arm Trim Installation Guide

June 9, 2024
AXOR

AXOR One® 280 2-Jet
48481XX1
48482XX1

TECHNICAL INFORMATION

Max. flow rate

48481XX1
48482XX1| 2.5 GPM (9.5 L/min)
1.75 GPM (6.6 L/min)
---|---

INSTALLATION CONSIDERATIONS

  • For best results, Hansgrohe recommends that this unit be installed by a licensed, professional plumber.
  • Please read over these instructions thoroughly before beginning installation. Make sure that you have all tools and supplies needed to complete the installation.
  • Make sure that the entire fastening surface is even and smooth (no protruding seams or tile offset), that the finish of the wall is suitable to apply the product and has no weak points.
  • This showerhead is for use with rough #35361181 (not included).
  • SPECIAL INFORMATION FOR AUSTRALIA ONLY: This showerhead is for use with rough #35361180 (not included)
  • 48481XX1ONLY: This showerhead is for use with automatic compensating valves rated at 1.9 GPM (7.2 L/min) or less.
  • 48482XX1 ONLY: This showerhead is for use with automatic compensating valves rated at 1.3 GPM (4.9 L/min) or less.
  • To prevent scald injury, the maximum output temperature of the shower valve must be no higher than 120°F (49°C). In Massachusetts, the maximum output temperature can be no higher than 112°F (44°C).
  • The shower arm is intended only to hold the shower head. Do not load it down with other objects!
  • Keep this booklet and the receipt (or other proof of date and place of purchase) for this product in a safe place. The receipt is required should it be necessary to request warranty parts.

TOOLS REQUIRED

AXOR One 280 2-Jet
48481XX1
48482XX1

INSTALLATION SUGGESTIONS

INSTALLATION

MAKE SURE THAT THE WATER IS TURNED OFF AT THE MAIN BEFORE BEGINNING.
Remove the insert from the plaster shield.

Cut the plaster shield so that it extends ¹⁄₁₆” (1 mm) outside the surface of the finished wall.

Seal the wall around the plaster shield using waterproof sealant.
Use a 12 mm Allen wrench to remove the center plug.
Turn on the water and flush the rough for at least 1 minute.
Turn the water off.

Remove the flush insert.

Select the screws.
If the outside surface of the finished wall is closest to the “min” marking of the plaster shield, select the 2⅜” (60 mm) screws.
If the outside surface of the finished wall is closest to the “max” marking on the plaster shield, select the 3⅛” (80 mm) screws.

Install the screws in the rough. They should be even with the edge of the plaster shield.
Install the plug in the right port.

Install the holder assembly.
If the M6x80 screws were used in Step 6, choose the M5x90 (9a).
If the M6x60 screws were used in Step 6, choose the M5x75 (9b).

Make sure that the holder is level.
Tighten or loosen the leveling screws using a 4 mm Allen wrench as necessary.

Install the shower arm escutcheon.
Install the filter.
Lightly lubricate the o-rings on the showerhead.

THE SHOWERHEAD IS HEAVY (12.1 LB / 5.5 KG.)
Push the showerhead up into the shower arm until it clicks, then rotate it approximately ¼ turn clockwise.
Insert the retaining clip

REPLACEMENT PARTS

AXOR One 280 2-Jet
48481XX1
48482XX1

XX = COLORS
00 = Chrome
25 = Brushed Gold Optik| 34 = Brushed Black Chrome
67 = Matte Black
82 = Brushed Nickel
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CLEANING

TROUBLESHOOTING

SYMPTOM POSSIBLE CAUSE RECOMMENDED ACTION
Shower drips continuously • Not a problem with the shower head

• shutoff valve (not included) dirty or
worn| • Service the shutoff valve according to
the manufacturer’s instructions
Water drips from showerhead for a few
minutes after the shutoff unit is closed| • Normal clearing of showerhead – not
a problem|
Spray channels not functioning correctly| • Filters are dirty| • Clean the filters – see page 15
• Spray channels clogged with scale| • Clean / descale the showerhead –
see page 15
Low flow from showerhead| • Filters are dirty| • Clean the filters – see page 15
• Water pressure too low| • Check the water pressure.  If there is
a pump on the system, make sure that
it is functioning correctly.

CLEANING RECOMMENDATION FOR HANSGROHE PRODUCTS

Modern bathroom faucets, kitchen faucets and shower products are made from different materials to comply with the needs of the market with regard to design and functionality. To avoid damage to the product, it is necessary to take proper care of it.

FOR BEST RESULTS:

  • Prevent the buildup of mineral scale and /or soap residue by cleaning your Hansgrohe product(s) when needed.
  • Select a cleaning agent specifically intended for the type of product.
  • DO NOT use these types of cleaners as they will cause damage to your Hansgrohe product:
    • Any cleaning agent containing hydrochloric acid, formic acid, lye, or acetic acid.
    • Abrasive cleaning powders, pads, or brushes.
    • Steam cleaners.
    • “No rinse” cleaning agents.
  • ALWAYS follow the instructions provided by the manufacturer of the cleaning agent.
  • DO NOT mix cleaning agents, unless directed by the manufacturer.
  • DO NOT spray cleaners directly onto the product as drops could enter openings and gaps and cause damage. When using spray cleaners, spray the cleaner onto a soft cloth or sponge.
  • ALWAYS rinse your Hansgrohe product thoroughly with clear water and polish dry with a soft cloth after cleaning.

IMPORTANT

  • Residue from soaps and shampoos can cause damage. Rinse the product with clean water after each use.
  • Residue from basin/tub/tile cleaner can cause damage to faucets and fittings. Immediately rinse any overspray from the Hansgrohe product.
  • DO NOT store any cleaning agents under your Hansgrohe product, such as in a vanity unit, as the fumes may damage the product.
  • DAMAGE TO THE PRODUCT CAUSED BY IMPROPER CARE OR THE USE OF IMPROPER CLEANING AGENTS IS NOT COVERED BY THE WARRANTY.
  • IF A COMPONENT OF THE PRODUCT IS DAMAGED, REPLACE IT TO REDUCE THE RISK OF PERSONAL INJURY, PROPERTY DAMAGE OR PRODUCT FAILURE.

HANSGROHE, INC. LIMITED WARRANTY

Offering our customers the highest quality at all times is a fundamental part of the Hansgrohe, Inc. company philosophy. We offer consumers a limited warranty on our hansgrohe ® and AXOR ® branded products. This warranty is limited to products manufactured by Hansgrohe, Inc. that are purchased from a Hansgrohe, Inc. authorized seller by a consumer in the United States or Canada after September 1, 2019, and installed in either the United States or in Canada.

WARRANTY
Hansgrohe, Inc. warrants to the original consumer purchaser that hansgrohe and AXOR products will be free from defects in material and workmanship for as long as the original consumer purchaser owns both the product and the home in which the product was originally installed. For commercial purchasers, the warranty period is (a) one (1) year for hansgrohe products and (b) five (5) years for AXOR products, in each case from the date of purchase. The warranty period for products in the Rubbed Bronze, Matte Black and Matte White finishes are three (3) years from the date of purchase. This warranty is non- transferable.

WHAT WE WILL DO
Hansgrohe, Inc., at its option, will replace any product or part of the product that proves defective in workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe, Inc. is unable to provide a replacement part or product and repair is not practical or cannot be made in timely fashion, Hansgrohe, Inc. may elect to refund the purchase price in exchange for the return of the defective product. REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER.

WHAT IS NOT COVERED BY THE WARRANTY
Because Hansgrohe, Inc. is unable to control the quality of hansgrohe or AXOR products sold by unauthorized sellers, unless otherwise prohibited by law, this warranty does not cover hansgrohe or AXOR products purchased from unauthorized sellers. Authorized sellers can be found on hansgrohe and AXOR branded websites. Labor and other expenses for disconnection, deinstallation, or return of the product for warranty service (including but not limited to proper packaging and shipping costs), or for installation or reinstallation of the product are not covered by this warranty.
Hansgrohe, Inc. shall not be liable for any damage to the product resulting from

  • reasonable wear and tear
  • outdoor use
  • misuse (including use of the product for an unintended application)
  • freezing water
  • excessive water pressure
  • pipe corrosion in the home in which the product is installed
  • abuse, neglect or improper or incorrectly performed installation, maintenance or repair, including the use of abrasive or caustic cleaning agents or “no-rinse” cleaning products.

This warranty does not cover: (i) accessories, connected materials and products, or related products not manufactured by Hansgrohe, Inc. (ii) any hansgrohe or AXOR product sold for display purposes or (iii) hansgrohe or AXOR products purchased from unauthorized sellers.

WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE OR INFORMATION
Contact your retailer, or contact Technical Service at:

Hansgrohe, Inc.
1492 Bluegrass Lakes Parkway
Alpharetta, GA 30004
Toll-free 800 -334- 0455

In requesting warranty service, you will need to provide:

  1. The sales receipt or other evidence of the date and place of purchase.
  2. A description of the problem.
  3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to:

Hansgrohe, Inc.
1492 Bluegrass Lakes Parkway
Alpharetta, GA 30004
Toll-free 800 -334- 0455

When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.

REVISED SEPTEMBER 1, 2019.
LIMITATION ON DURATION OF IMPLIED WARRANTIES: Some States do not allow limitations on how long an implied warranty lasts, so the below limitations may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED  WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE STATUTORY PERIOD OR THE DURATION OF THIS WARRANTY, WHICHEVER IS SHORTER.

LIMITATION OF SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES: Some States do not allow the exclusion or limitation of incidental or consequential damages, so the below limitations and exclusions may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY DOES NOT COVER, AND HANSGROHE, INC. SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE. HANSGROHE, INC. SHALL NOT BE LIABLE FOR ANY DAMAGE TO THE PRODUCT RESULTING FROM REASONABLE WEAR AND TEAR, OUTDOOR USE, MISUSE (INCLUDING USE OF THE PRODUCT FOR AN UNINTENDED APPLICATION), FREEZING WATER, EXCESSIVE WATER PRESSURE, PIPE CORROSION IN THE HOME IN WHICH THE PRODUCT IS INSTALLED, ABUSE, NEGLECT OR IMPROPER OR INCORRECTLY PERFORMED INSTALLATION, MAINTENANCE OR REPAIR, INCLUDING THE USE OF ABRASIVE OR CAUSTIC CLEANING AGENTS OR “NO-RINSE” CLEANING PRODUCTS.
NOTICE TO RESIDENTS OF THE STATE OF NEW JERSEY:
The provisions of this warranty, including its limitations, are intended to apply to the fullest extent permitted by the laws of the State of New Jersey.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your product for any damage or visible defect. Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance of this product.
If you have questions at any time about the use, installation or performance of your product, or the Limited Warranty, please write us or call us toll-free at 800 -334- 0455.

AXOR ⁄ Hansgrohe, Inc.
1490 Bluegrass Lakes Parkway
Alpharetta, GA 30004
Tel. 800-334-0455
Fax 770-889-1783
axor-design.com

US – Installation Instructions • Part No. 90783021 • Revised 01/2023

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