Shark NR96 Rotator Lift-Away Vacuum User Manual

Shark NR96 Rotator Lift-Away Vacuum User Manual

NR96 SERIES
OWNER’S GUIDE

THANK YOU!

Thank you for purchasing the Shark® Rotator® Lift-Away® vacuum.
This Owner’s Guide is designed to help you get a complete understanding of your new vacuum cleaner. Please read it carefully and keep for future reference.

For a list of what is included with this model, refer to inside flap of box.
If you should have a question about your Shark® Rotator® vacuum, please call the Shark® Customer service line at 800-798-7398.

REGISTER YOUR PURCHASE:

www.sharkrotator.com
800.798.7398

RECORD THIS INFORMATION:

Model Number: __
Date of Purchase (Keep receipt):___

TECHNICAL SPECIFICATIONS:

Voltage: 120V., 60Hz
Watts: 1100W
Amps: 9.2A

RECOMMENDED FILTER CLEANING SCHEDULE:

See the MAINTENANCE section for filter cleaning instructions

• Foam Filter: XFF96 Every 3 months
• Felt Filter: XFF96 Every 3 months
• HEPA Filter: XHF96 Every 12 months

IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USE

When using an electrical appliance, basic safety precautions should always be observed, including the following:

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

1. DO NOT use outdoors or on wet surfaces.
2. WARNING: To reduce the risk of electric shock or injury from moving parts, unplug before
servicing.
3. DO NOT use vacuum cleaner with a damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to EURO-PRO Operating LLC for examination, repair, or adjustment.
4. DO NOT pull or carry vacuum cleaner by the cord or use the cord as a handle.
5. DO NOT unplug by pulling on cord; to unplug, grasp the plug, not the cord. Always hold the plug and DO NOT allow to whip when rewinding.
6. DO NOT handle plug or vacuum cleaner with wet hands.
7. DO NOT run the vacuum cleaner over the power cord, close a door on the cord or pull the cord around sharp corners.
8. The use of an extension cord is not recommended.
9. DO NOT leave vacuum cleaner when plugged in. Unplug from electrical outlet when not in use and before servicing.
10. Keep cord away from heated surfaces.
11. Turn off all controls before plugging or unplugging the vacuum cleaner.
12. Always turn off the vacuum cleaner before connecting or disconnecting the motorized floor nozzle or the hose.
13. Store your vacuum cleaner with the power cord retracted completely, as shown in the storage instructions.

GENERAL USE

14. Use only as described in this manual.
15. DO NOT put any objects into openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
16. Keep your work area well lit.
17. Keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.
18. DO NOT place vacuum canister on unstable surfaces such as chairs or tables.
19. DO NOT allow young children to operate the vacuum cleaner or use as a toy. Close attention is necessary when used by or near children.

20. DO NOT use without dust cup and/or filters in place.
21. Make sure Lift-Away® pod is securely latched in place on the caddy before turning the vacuum on.
22. Make sure all components are connected securely prior to operating the vacuum.
23. The hose contains electrical wires. DO NOT step on, run over, or bend the hose. DO NOT
use if damaged, cut or punctured. Avoid picking up sharp objects.

HOSE ATTACHMENTS

24. DO NOT use if air flow is restricted; if the air paths, the hose, or the accessories become blocked, turn the vacuum cleaner off. Remove all obstructions before you turn on the unit again.
25. Keep the end of the hose and accessory openings away from face and body.
26. Keep cleaning tools and hose suction openings away from hair, face, fingers, uncovered feet, or loose clothing.
27. Only use manufacturer’s recommended attachments. Unplug from electrical outlet before
attaching or removing any accessory.

DUST CUP/FILTERS/ACCESSORIES

Before turning on the vacuum:

28. Make sure that all filters are thoroughly dry after routine cleaning.
29. Make sure that dust cup and all filters are in place after routine maintenance.
30. Make sure accessories are free of blockages.
31. Only use filters and accessories provided by EURO-PRO Operating LLC. [Failure to do so
will void the warranty.]

GENERAL CLEANING

32. DO NOT pick up large-sized objects.
33. DO NOT pick up hard or sharp objects such as glass, nails, screws or coins that could damage the vacuum cleaner.
34. DO NOT pick up smoking or burning objects such as hot coals, cigarette butts, or matches.
35. DO NOT pick up flammable or combustible materials such as lighter fluid, gasoline, or kerosene or use vacuum in areas where they may be present.
36. DO NOT pick up toxic solutions such as chlorine bleach, ammonia, or drain cleaner.
37. DO NOT use in an enclosed space where vapors are present from paint, paint thinner, moth-proofing substances, flammable dust or other explosive or toxic materials.
38. DO NOT vacuum up any liquids.
39. DO NOT immerse vacuum cleaner in water or other liquids.
40. DO NOT use outdoors or on wet surfaces; use only on dry surfaces.
41. Use extra care when cleaning on stairs.

SAVE THESE INSTRUCTIONS

POLARIZED PLUG

To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the
plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.

ASSEMBLY

1. Connect the hose to the canister.
2. Connect the handle on the other end of the hose to the top of the wand.
3. Connect the wand to the floor nozzle.
4. For your convenience, the crevice tool and dusting brush are stored on- board inside the caddy.
5. Make sure the Lift-Away® pod is latched securely inside the caddy.
6. To extend the power cord, pull it from the rear of the vacuum to the desired length. A yellow mark on the power cord shows the ideal cable length.

CAUTION : Do not pull the power cord beyond the red mark on the power cord as this will damage the cord.

7. Make sure that you remove the protective cover from the plug before plugging into the electrical outlet.

FLOOR CLEANING

1. Press the main power button Θ on the canister to turn on.
2. Tilt the handle and wand back to unlock the floor nozzle.
3. Use the “0”setting to clean bare floors and area rugs.
4. Use the “I” setting to turn the brushroll on. This setting is for cleaning carpets.

ABOVE FLOOR CLEANING

1. To clean with the hose, press the RELEASE button on the top of the wand to separate it from the handle.
2. For extended reach, step on the colored foot pedal on the floor nozzle and pull the tube up to disconnect it from the floor nozzle. Attach desired cleaning accessory.
3. Insert desired cleaning tool directly into the wand or handle.
4. There is a manual suction control on the inside of the handle. You can open or close it to regulate the suction. Close to increase suction and open to decrease suction.

NOTE : Always unplug from electrical outlet before attaching or removing accessories.
NOTE : Select cleaning accessories are included with this model.

Additional accessories are available for purchase at
www.sharkrotator.com or by calling
800.798.7398
For a list of what is included with this model, refer to inside flap of box.

LIFT-AWAY® CLEANING

Use for portable cleaning without the wheels. Clean floors, stairs or anywhere with the Lift-Away® pod.

1. Press LIFT-AWAY® pedal to lift the pod off the caddy.
2. To clean with the floor nozzle, turn the power “ “ on and select the appropriate floor setting.
3. To clean with the hose, press the RELEASE button on the top of the wand to separate it from the handle. For extended reach, separate the wand from the floor nozzle by pressing the RELEASE button on the nozzle.
4. Insert desired cleaning tool directly into the wand or handle.

NOTE : Select cleaning accessories are included with this model. Additional accessories are available for purchase at
www.sharkrotator.com or by calling
800.798.7398
For a list of what is included with this model, refer to inside flap of box.

STORAGE

First, rewind the cord completely by pressing the automatic cord rewind pedal. Always hold the plug when rewinding and do not allow the plug to whip when rewinding.

Second, make sure the Lift-Away® pod is latched securely inside the caddy.

OPTION 1 : Hang the floor nozzle on the back of the canister by inserting the hook on the back of the floor wand into the slot on the back of the canister.

OPTION 2 : The floor nozzle locks upright. Simply stand the floor nozzle next to the canister.

ACCESSORIES

NOTE : Select cleaning accessories are included. Others are available for purchase at
www.sharkrotator.com or by calling 800.798.7398.

For a list of what is included with this model, refer to inside flap of box.

CREVICE TOOLS
a – 5”
b – 12”
c – 18” Flexi
d – 24” Flexi

• Extendable with rubberized end flexes to reach tight areas.

DUSTING BRUSHES
e – Multi-Tool
f – Dusting Brush
g – Multi-Angle Dusting Brush

FLOOR CARE
h – Straight Suction Floor Nozzle
i – Dust-Away™ Hard Floor Tool
j – Washable Micro-fiber Pad

PET/UPHOLSTERY TOOLS
k – Power Brush
S – 114FLI400
L – 102FC400
l – Motorized Hand Tool
m- Pet Hair Tool

n – Home & Car Detail Kit

o – Appliance Wand

MICRO-FIBER PAD

1. Slip two of the tabs between the suction nozzle and the duster base and attach them to the front fasteners on the base. Then pull the other two tabs tightly around to the back fasteners on the base. For best results, ensure that the pad is flat against the bottom surface and secured tightly.

2. Use the Dust-Away™ hard floor tool accessory to clean dry bare floor surfaces. Do not use to clean damp floors or wet / sticky messes. Only use pads provided by Shark®, which are designed to work with the Dust-Away™ hard floor tool attachment.

3. Wash the pads separately with warm water either in the washing machine or by hand using liquid detergent.
Do not use bleach or fabric softeners as they may damage or leave a coating that will reduce the cleaning performance of the pads.
Tumble dry low or line dry to extend the life of the micro-fiber fabric.
For best floor cleaning results, we recommend replacing your micro-fiber pads every 3-4 months following normal use.

HELPFUL TIPS

SUCTION CONTROL

1. This unit is equipped with a suction release latch to help with push and pull on high pile carpets, area rugs and to release suction when dusting delicate objects or drapery. Located on the inside of the handle, pull back to release suction. Be sure to close again for maximum suction.

POWER BUTTON

2. The power button “ “ turns on suction only. NOTE: The floor brush will only spin once the wand is reclined back on the carpet setting.

CORD REWIND

3. This vacuum has an automatic cord rewind feature. Simply press or step on the button to retract the cord. Always hold the plug when rewinding the power cord.

HEADLIGHTS

4. Designed to illuminate debris in dark areas, the headlights illuminate any time the power is on.

FILTERS

5. Remember to clean your filters regularly under normal use. Also, for optimal performance, tap clean filters between washes as needed.

MAINTENANCE

EMPTY THE DUST CUP

1. Pull up on the dust cup release latch and lift the dust cup off the canister.
2. Holding the dust cup over a garbage bag or can, press the bottom EMPTY release latch.
3. Press the top dust cup release latch to access the dust screen and remove built-up debris as required.

CLEAN THE FILTERS

4. With the dust cup removed, take the cover off to access the filters. Remove and rinse the foam and felt filters every 3 months. Let air dry completely before replacing. Tap loose dirt off filters between washes as needed.

5. Once a year, open the filter grill on the back of the canister, remove and rinse the HEPA filter. Let air dry completely before replacing. Hand wash only.

IMPORTANT: Ensure that the vacuum is turned off and unplugged before maintenance/troubleshooting checks.

CHECK FOR BLOCKAGES REMOVE AND INSPECT:

1. INTAKE OPENINGS, HOSE AND TUBES

a. Remove floor nozzle, wand, hose and dust cup, and shine a flashlight in all intake openings to check for possible blockage.
b. Remove the clog using the end of a broom stick or a wooden spoon. DO NOT use a coat hanger as this could damage the hose.

2. BOTTOM OF FLOOR NOZZLE

a. Use a coin to unlock the 3 locks on the bottom of the floor nozzle. A portion of the base is removable to allow for better access to the brush roll and exposure to the airway. Shine a flashlight from the bottom to check for possible blockage in the airway.
b. Remove any string, carpet fibers or hair that may be wrapped around the brush roll. There is a groove on the brush bar that allows a pair of scissors to cut across it to loosen up debris.

C. To reattach the portion of the base, line it up along the front of the nozzle and push it into place. Then use a coin to lock the 3 locks.

3. BRUSHROLL
If the brushroll indicator light changes from green to red, the nozzle is jammed. Turn the vacuum off and remove any debris from the nozzle. Turn the vacuum back on and tilt the handle and wand back. The light should be green, indicating no jam in the nozzle. If the light is still red, contact customer service at 800.798.7398.

TROUBLESHOOTING GUIDE

WARNING : To reduce the risk of electric shock, the unit must be turned off and the power cord unplugged before maintenance/troubleshooting checks.

Vacuum is not picking up dirt. No suction or light suction

• Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum.
• Dust cup may be full; empty dust cup.
• Check hose, hose connections, nozzles and accessories for blockages; clear blockages if required.
• Close the suction release on the handle to increase suction power.

Vacuum lifts area rugs

• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges. Open the suction release on the handle to decrease suction power.
• Turn off the unit to disengage the brush roll and restart with the power button “ “ for suction only cleaning.

Brush roll does not spin

• If the brushroll indicator light on the floor nozzle turns red, the brushroll has stopped spinning. Turn the unit off.
• Pull the handle toward you and release the floor nozzle to disengage the auto-off feature.
• Turn the unit on by pressing the power button “ “.
• I mmediately turn off and unplug vacuum, disconnect the floor nozzle and remove blockage before reconnecting and turning vacuum back on. If the light is green, the blockage has been successfully cleared. If the light is still red, please contact Customer Service at 800.798.7398.

Vacuum turns off on its own

This vacuum cleaner is equipped with a motor protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. Should this occur, perform the following steps to restart the motor thermostat:

1. Turn the unit off.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters.
4. Check for blockages in hose, accessories and inlet openings.
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Restart the unit by pressing the power button “ Θ“.

NOTE : If vacuum still does not start, contact Customer Service at: 800.798.7398.

SEVEN-YEAR (7) LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship for a period of seven (7) years from the date of purchase when utilized for normal household use, subject to the following conditions, exclusions and exceptions.

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This Limited Warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alteration to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, you may return the complete appliance and accessories with proof of purchase and date, freight prepaid. For assistance with warranty service options or customer support, please call our customer care and product specialists at 1-800-798-7398 or visit our website at www.sharkrotator.com.

If the appliance is found by EURO-PRO Operating LLC to be defective, in EURO- PRO Operating LLC’s sole discretion, we will repair or replace it free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight.*

Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require replacement are specifically excluded from warranty.

This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

• IMPORTANT : Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach a tag to item before packing including your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

Euro-Pro, Shark, Lift-Away, Dust-Away and Shark Rotator are trademarks of Euro-Pro Operating LLC. All other brand names may be trademarks of their respective owners.

EURO-PRO Operating LLC
Newton, MA USA 02459
Ville St. Laurent, Québec Canada H4S 1A7

NR96_IB_140709_1
© 2014 Euro-Pro Operating LLC

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