poly Studio E70 Camera User Guide
- June 9, 2024
- Poly
Table of Contents
Studio E70 Camera
User Guide
What’s New
Note: Poly delivers the Studio E70 1.7.0 software as part of Poly VideoOS
4.0. For more information on Poly Studio E70 features, compatibility, known
issues, and resolved issues see the Poly VideoOS 4.0 Release Notes on the
Poly Online Support Center.
Poly Studio E70 1.7.0 is a maintenance release and includes no new features.
Release History
| Release | Release Date | Description |
|---|---|---|
| 1.7.0 | Mar-23 | Maintenance release |
| 1.6.2 | Dec-22 | Maintenance release (Studio E70 1.6.2-260011) |
| 1.6.2 | Sep-22 | Maintenance release (Studio E70 1.6.2-260005) |
| 1.6.0 | Aug-22 | Maintenance release including connectivity fixes for G7500 and |
| 1.5.0 | Jun-22 | Windows PCs |
| 1.4.0 | Apr-22 | Added People Framing (Preview Only) |
| 1.3.0 | Mar-22 | Maintenance release |
| 1.2.1 | Jan-22 | Maintenance release |
| 1.2.0 | Dec-21 | Studio E70 certified for Microsoft Teams Room for Windows |
| 1.1.0 | Nov-21 | Support for Zoom Rooms Smart Gallery |
| 1.0.3 | Oct-21 | Maintenance release |
| 1.0.2 | Aug-21 | Camera tuning enhancements |
| Initial release of Poly Studio E70 USB camera |
Security Updates
Visit the Poly Security Center site for information about known and resolved security vulnerabilities.
Security Policy
Poly implements a layered defense-in-depth approach to protect information
in products and systems from unauthorized processing. For more information,
see the Poly Security and Privacy Overview.
Products Tested with This Release
The table below lists the products tested for compatibility with this release.
Poly strives to support any system that is standards-compliant, and Poly
investigates reports of Poly systems that don’t interoperate with other
standards-compliant vendor systems.
Poly recommends that you upgrade all of your Polycom/Poly systems with the
latest software versions.
Any compatibility issues may already have been addressed by software updates.
See Poly Service
Policies for the Current Polycom Intra-Operability Matrix.
Note that the following list is not a complete inventory of compatible
equipment, but the products that have been tested with this release.
Products Tested with This Release
| Product | Tested Versions |
|---|---|
| Poly G7500 | Poly VideoOS 4.0.0 |
| Poly Studio X70 | Poly VideoOS 4.0.0 |
| Poly Studio Large Room Kit for Microsoft Teams Rooms (with Poly GC8) |
4.15.58.0
Windows 10.0.19044.2486
Zoom Rooms on Windows (with Poly TC10)| 5.10.3(1320)
Windows 10.0.19044 build 19044
Poly Studio E70 PoE Power Requirements
When using a PoE-enabled Ethernet port to power the Studio E70, the port
powering the Studio E70 must be capable of supplying 30W PoE+ Type 2/Class 4
power.
Supported Peripherals and Applications
The following tables include the Poly and partner peripherals and applications
supported with the Poly Studio E70 camera.
Applications
Application
Mac and Windows-based Zoom Rooms
Windows-based Microsoft Teams Rooms
Poly Lens Desktop
USB 3.0 Extenders and Cables
Note: When possible, Poly recommends only using the USB-C to USB-A cable
that comes with your device. If you are using a network category-based USB
extender, you must use Category 6A/7/8 cables that are terminated, and cable
certified to the 10-gigabit network standard.
| Model | Part Number |
|---|---|
| Icron USB 3-2-1 Raven 3104 PRO | 00-00451 (NA) |
| USB-A to USB-C w/Slim Connector – 10 m (32.8 ft) | 2457-30757-110 |
| USB-A to USB-C w/Slim Connector – 25 m (82 ft) | 2457-30757-125 |
| USB-A to USB-C w/Slim Connector – 40 m (131.2 ft) | 2457-30757-140 |
| USB-A to USB-C – 10 m (32.8 ft) | 2457-30757-001 |
| USB-A to USB-C – 25 m (82 ft) | 2457-30757-025 |
| USB-A to USB-C – 40 m (131.2 ft) | 2457-30757-040 |
USB 2.0 Extenders and Cables
While the following USB 2.0 extenders can be used with your Studio E70, they
offer limited performance compared to USB 3.0 extenders and cables. To use the
full capabilities, performance, and advanced features of your Studio E70,
Poly recommends using a USB 3.0 extender or cable.
Caution: Do not connect the Sound Control USB extender to the Ethernet
port on the Studio E70.
Connecting the RCU2S-E70 to the Studio E70 Ethernet port will damage the
device, make it inoperable, and void your warranty.
For information on connecting the Studio E70 to the RCU2S-E70 for the Poly
Studio E70, see the RCU2S-E70 USB Application Guide on the Sound Control
website.
| Model | Part Number |
|---|---|
| Icron USB 2.0 Ranger 2311 | Poly PN: 2583-87590-001 (NA) 00-00401 (NA) |
| Sound Control RCU2S-E70 for the Poly Studio E70 | RCU2S-E70 |
Resolved Issues
This section identifies the resolved issues in this release.
| Category | Issue ID | Description |
|---|---|---|
| Camera | EN-235989 | Switching to an additional Studio E70 in Zoom mode causes |
the camera to fail on a Studio X70 system.
Camera| EN-233466| On a G7500 system with a Studio E70 camera powered using a
G7500 LLN port, the Studio E70 camera doesn’t show up in the system web
interface, and the LED flashes blue after you upgrade the G7500 system.
Camera| EN-233412| Upgrading a Studio E70 camera results in the camera
becoming stuck in DFU mode.
Camera| EN-221948| When using Studio X70 and Studio E70 with a G7500 system,
the camera presets turn off and on.
Known Issues
This section identifies the known issues in this release.
IMPORTANT: These release notes do not provide a complete listing of all
known issues for the software.
Issues not expected to significantly impact customers with standard voice and
video conferencing environments may not be included. In addition, the
information in these release notes is provided as-is at the time of release
and is subject to change without notice.
| Category | Issue ID | Description | Workaround |
|---|---|---|---|
| Camera | EN-238553 | On a Studio X70 system with a connected Studio E70 camera, | |
| video does not swap between tele and wide lens in pan- tiltzoom (PTZ) mode. |
None.
Camera| EN-237005| After updating to 4.0.0, on a G7500 system with a connected
Studio E70, video latency shows after the system is left idle.| Restart the
system.
Camera| EN-234479| On a G7500 system with three USBconnected Studio E70
cameras powered by G7500 LLN ports, one or more Studio E70 cameras may not
properly connect to the video conferencing system after restart.| Restart the
system.
Camera| EN-233998| On a Studio G7500 or Studio X Family system in Device Mode
with a connected Studio E70 camera, you can’t toggle camera tracking on after
saving a preset on the TC8.| Change tracking settings in outside of Device
Mode or use the system web interface.
System Constraints and Limitations
This section provides information on constraints and limitations when using the Poly Studio E70 camera.
- Camera Framing When Using Zoom Rooms
- Frame Speaker Mode
- Using a 3.5 mm External Audio Solution on a G7500 with a Studio E70 Camera
Camera Framing When Using Zoom Rooms
When using the Poly Studio E70 with a Mac- or Windows-based Zoom Room setup,
the camera only supports Auto framing and manual pan, tilt, and zoom controls.
The Studio E70 doesn’t support speaker framing with this setup.
Frame Speaker Mode
Based on customer feedback, Poly will improve the performance of Frame Speaker
mode in a forthcoming release. If you experience undesired behavior when
Tracking Mode is set to Frame Speaker, Poly advises setting Tracking Mode to
Frame Group.
Using a 3.5 mm External Audio Solution on a G7500 with a Studio E70
Camera
On a G7500 system with a 3.5 mm external audio solution and a Studio E70
camera, G7500 USB audio should be disabled to prevent Studio E70 microphones
from sending unwanted audio to the far site.
Studio E70 camera microphones are for sound source localization and should not
be used to pick up room audio.
Get Help
For more information about installing, configuring, and administering
Poly/Polycom products or services, go to the Poly Online Support Center.
Related Poly and Partner Resources
See the following sites for information related to this product.
The Poly Online Support Center is the entry point to online product, service,
and solution support information including Video Tutorials, Documents &
Software, Knowledge Base, Community Discussions, Poly University, and
additional services.
The Poly Document Library provides support documentation for active products,
services, and solutions. The documentation displays in responsive HTML5 format
so that you can easily access and view installation, configuration, or
administration content from any online device.
The Poly Community provides access to the latest developer and support
information. Create an account to access Poly support personnel and
participate in developer and support forums. You can find the latest
information on hardware, software, and partner solutions topics, share ideas,
and solve problems with your colleagues.
The Poly Partner Network is a program where resellers, distributors, solutions
providers, and unified communications providers deliver high-value business
solutions that meet critical customer needs, making it easy for you to
communicate face-to-face using the applications and devices you use every day.
The Poly Services help your business succeed and get the most out of your
investment through the benefits of collaboration.
Poly Lens enables better collaboration for every user in every workspace. It
is designed to spotlight the health and efficiency of your spaces and devices
by providing actionable insights and simplifying device management.
With Poly+ you get exclusive premium features, insights and management tools
necessary to keep employee devices up, running and ready for action.
Privacy Policy
Poly products and services process customer data in a manner consistent with
the Poly Privacy Policy.
Please direct comments or questions to
privacy@poly.com.
Copyright and Trademark Information
© 2023 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All
other trademarks are the property of their respective owners.
Poly
345 Encinal Street
Santa Cruz, California 95060