OCTORO HW02 Large Heating Pad for Back and Shoulder User Manual

User Manual

HW02 Large Heating Pad for Back and Shoulder

WARNING
IMPORTANT INSTRUCTION DO NOT DESTROY

INTRODUCTION

Thank you for purchasing the OCTORO Large Heating Pad for Back & Shoulder(neck has Graphene Cloth ). Please read this user manual carefully and keep it in a safe place for future reference. If you need any assistance, please contact our support team with your product model number and Amazon order number.

INCLUDED

1 x Large Heating Pad for Back & Shoulder（neck has Graphene Cloth）
1 x User Manual
1 x Handheld Controller
(Note:Please check first to make sure the product is complete without any damage.If you have any doubts, please do not use and contact us.)

Product Specifications

Symbol Explanation

| Read all the instructions.
---|---
| Do not puncture.
| Do not use if folded or creased.
| Not suitable for very young children (0-3 years).
| Dispose of the packing in an eco-friendly manner.
| Gentle wash cycle in water at 30℃.
| Do not bleach.
| Do not iron.
| Do not dry clean.
| WARNING: Warning of risks of injury or health hazards.
| CAUTION: Safety information about possible damage to appliance / accessories.

IMPORTANT SAFETY INSTRUCTIONS DO NOT DESTROY

DANGER – TO REDUCE THE RISK OF BURNS, ELECTRIC SHOCK AND FIRE, THIS PRODUCT MUST BE USED IN ACCORDANCE WITH THE FOLLOWING INSTRUCTIONS.

1. READ ALL INSTRUCTIONS.

2. DO NOT USE WHILE SLEEPING.

3. DO NOT USE ON AN INFANT.

4. THIS PAD IS NOT TO BE USED ON OR BY AN INVALID, SLEEPING OR UNCONSCIC bUS PERSON, OR APERSON WITH POOR BLOOD CIRCULATION UNLESS CAREFULLY ATTENDED.

5. DO NOT USE ON AREAS OF INSENSITIVE SKIN.

6. BURNS CAN OCCUR REGARDLESS OF CON TROL SETTING, CHECK SKIN UNDER PAD FRE QUENTLY.

7. DO NOT USE PINS OR OTHER METALLIC MEANS TO FASTEN THIS PAD IN PLACE.

8. DO NOT SIT ON OR CRUSH PAD – AVOID SHARP FOLDS.

9. NEVER PULL THIS PAD BY THE SUPPLY CORD.

10. DO NOT USE THE CORD AS A HANDLE.

11. CAREFULLY EXAMINE COVER BEFORE EACH USE. DISCARD THE PAD IF COVERING SHOWS ANY SIGN OF DETERIORATION.

12. LOOP CORD LOOSELY WHEN STORING, TIGHT W RAPPING MAY DAMAGE CORD AND INTERNAL PARTS.

13. ENSURE THIS PAD IS USED ONLY ON ASTANDARD 120V OUTLET.

14. NEVER LEAVE THIS PAD CONNECTED TO AN ELECTRICAL SUPPLY CIRCUIT WHEN NOT IN ACTUAL USE.

15. WHEN NOT IN USE THIS PAD SHOULD BE KEPT IN A COOL, DARK, DRY PLACE – PREFERABLY IN THE ORIGINAL CARTON.

16. THIS HEATING PAD HAS A POLARIZED PLUG (ONE BLADE IS WIDER THAN THE OTHER) AS A SAFETY FEATURE. THIS PLUG WILL FIT INTO A POLARIZED OUTLET ONLY ONE WAY. IF THE PLUG DOES NOT FIT FULLY INTO THE OUTLET, REVERSE THE PLUG.IF iT STILL DOES NOT FIT, CONTACT A QUALIFIED STILL DOES NOT FIT, CONTACT A QUALIFIED ELECTRI CIAN.DO NOT ATTEMPT TO DEFEAT THIS SAFETY FEATURE.

17. SAVE THESE INSTRUCTIONS.

18. READ ALL INSTRUCTIONS BEFORE USING THE PRODUCT.

19. THE PRODUCT IS DESIGNED ONLY TO WARM UP THE HUMAN BODY.

20. DO NOT USE ON PETS.

21. DO NOT USE ON PEOPLE INSENSITIVE TO HEAT OR VULNERABLE PEOPLE UNABLE TO REACT TO OVER-HEATING.

22. THIS PRODUCT SHOULD NOT BE USED ON VERY YOUNG CHILDREN (0-3 YEARS OLD).

23. THIS PRODUCT CAN BE USED ON CHILDREN (3-8 YEARS OLD) ONLY UNDER SUPERVISION FROM ADULTS AND IF THEY HAVE BEEN GIVEN ADEQUATE INSTRUCTIONS ON HOW TO USE IT SAFELY.

24. THIS PRODUCT CAN BE USED BY CHILDREN OVER THE AGE OF 8, PEOPLE WITH REDUCED PHYSICAL, SENSORY OR MENTAL SKILLS AND PEOPLE LACKING EXPERIENCE OR KNOWLEDGE IF THEY ARE SUPERVISED AND HAVE BEEN INSTRUCTED ON HOW TO USE IT SAFELY, FULLY AWARE OF THE CONSEQUENT RISKS OF USE.

25. CHILDREN SHOULD NOT PLAY WITH THE PRODUCT.

26.  CLEANING AND MAINTENANCE MUST NOT BE PERFORMED BY CHILDREN UNLESS SUPERVISED.

27. THE PRODUCT IS NOT DESIGNED FOR MEDICAL USE IN HOSPITALS.

28. DO NOT PUNCTURE; DO NOT FASTEN IN PLACE USING PINS OR OTHER METALLIC OBJECTS.

29. DO NOT USE WHEN FOLDED OR BUNCHED UP.

30. DO NOT USE IF WET.

31. THE PRODUCT SHOULD ONLY BE USED IN CONJUNCTION WITH THE SPECIF IED CONTROLLER.

32. THE ELECTRICAL AND MAGNETIC FIELDS EMITTED BY THE PRODUCT MAY INTERFERE WITH THE FUNCTIONS OF MEDICAL DEVICES LIKE A PACEMAKER. PLEASE CONSULT YOUR DOCTOR BEFORE USE IF YOU ARE EQUIPPED WITH A MEDICAL DEVICE.

33. DO NOT PULL, TWIST OR MAKE SHARP BENDS ON THE CORDS.

34. PLEASE CHECK THE PRODUCT FREQUENTLY FOR SIGNS OF DAMAGE OR WEAR AND TEAR. IF SUCH SIGNS ARE EVIDENT, IF THE PRODUCT HAS BEEN USED INCORRECTLY OR IF IT NO LONGER HEATS UP, IT MUST BE CHECKED BY THE MANUFAC-TURER BEFORE BEING SWITCHED ON AGAIN. THERE ARE NO USER SERVICEABLE PARTS.

35. IF THE MAINS CONNECTION CORD IS DAMAGED, IT MUST BE DISPOSED OF; IF THE CORD CANNOT BE REMOVED FROM THE PROD
    UCT, THE PRODUCT SHOULD BE DISPOSED OF ALONG WITH THE CORD.

36. THE ELECTRONIC COMPONENTS IN THE CONTROLLER WOULD WARM UP WHEN THE PRODUCT IS IN USE. FOR THIS REASON, THE CONTROL LER MUST NEVER BE COVERED WHILE IN USE.

37. DO NOT USE IN AN ENVIRONMENT WITH OVERLY ABUNDANT OXYGEN.

38. UNPLUG WHEN NOT IN USE AND NEVER LEAVE UNATTENDED WHILE USING, ESPECIALLY WHILE CHILDREN ARE PRESENT.

39. NEVER PULL BY THE CORD OR USE THE CORD AS A HANDLE; DO NOT PINCH THE CORD.

40. USE THE PRODUCT ONLY AT RATED VOLTAGE AS MARKED ON THE PRODUCT. IT’S RECOMMENDED NOT TO USE WITH GEN – ERATORS AND POWER CONVERTERS.

41. DO NOT USE WITH LINIMENT, SALVE OR OINTMENT PREPARATIONS.

42. IF THE PRODUCT IS PROVIDED WITH MAGNETIC CLOSURE, DO NOT USE IF YOU HAVE A PACEMAKER OR OTHER MEDICAL DEVICES SENSITIVE TO MAGNETS.

43. HOUSEHOLD USE ONLY.

44. IF THE SUPPLY CORD IS DAMAGED, IT MUST BE REPLACED B YTHE MANUFACTURER, ITS SERVICE AGENTOR SIMILARLY QUALIFIED PERSONS IN ORDER TO AVOID A HAZARD.

45. THE INSTRUCTIONS FOR WASHABLE APPLIANCES FITTED WITH A NON-DETACHABLE CORD SHALL STATE THAT THE SWITCH OR CONTROL UNIT MUST NOT BE ALLOWED TO GET WET DURING WASHING AND THAT DURING DRYING THE CORD MUST BE POSITIONED TO \ ENSURE THAT WATER DOES NOT FLOW INTO THE SWITCH OR CONTROL.

46. WHEN THE APPLIANCE IS LIKELY TO BE USED FOR AN EXTENDED PERIOD, CONTROLLER SHOULD BE ADJUSTED TO THE LOWEST SETTING FOR CONTINUOUS USE.

47. WHEN NOT IN USE, STORE AS FOLLOWS:STORE THE PRODUCT ONLY AFTER IT COOLS DOWN COMPLETELY AND IT IS DRY COMPLETELY. LOOP THE CORD LOOSE LY. STORE IN AN AIRY, DRY ENVIRONMENT.

48. WHEN STORING THE APPLIANCE, ALLOW IT TO COOL DOWN BEFORE FOLDING;

49. DO NOT CREASE THE APPLIANCE BY PLACING ITEMS ON TOP OF IT DURING STORAGE;

50. EXAMINE THE APPLIANCE FREQUENTLY FOR SIGNS OF WEAR OR DAMAGE. IF THERE ARE SUCH SIGNS, IF THE APPLIANCE HAS BEEN
    MISUSED OR DOES NOT WORK, RETURN IT TO THE SUPPLIER BEFORE SWITCHING IT ON AGAIN;

51. THIS APPLIANCE IS NOT INTENDED FOR MEDICAL USE IN HOSPITALS;

52. DO NOT USE IF WET;

53. THIS APPLIANCE MUST NOT BE USED BY PERSONS INSENSITIVE TO HEAT AND OTHER VERY VULNERABLE PERSONS WHO ARE UNABLE TO REACT TO OVERHEATING;

54. CHILDREN UNDER THE AGE OF THREE ARE NOT TO USE THIS APPLI ANCE DUE TO THEIR INABILITY TO REACT TO OVERHEATING.

55. THE INSTRUCTIONS SHALL STATE THAT THE APPLIANCE IS NOT TO BE USED BY YOUNG CHILDREN OVER THE AGE OF THREE UNLESS THE CONTROLS HAVE BEEN PRE-SET BY A PARENT OR GUARDIAN, AND UNLESS THE CHILD HAS BEEN ADEQUATELY INSTRUCTED ON HOW TO OPERATE THE CONTROLS SAFELY.

56. THIS APPLIANCE CAN BE USED BY CHILDREN AGED FROM 8 YEARS AND ABOVE AND PERSONS WITH REDUCED PHYSICAL, SENSORY OR MENTAL CAPABILITIES OR LACK OF EXPERIENCE AND KNOWLEDGE IF THEY HAVE BEEN GIVEN SUPERVISION OR INSTRUCTION CONCERNING USE OF THE APPLIANCE IN A SAFE WAY AND UNDERSTAND THE HAZARDS INVOLVED. CHILDREN SHALL NOT PLAY WITH THE APPLI ANCE. CLEANING AND USER MAINTENANCE SHALL NOT BE MADE BY CHILDREN WITHOUT SUPERVISION.

57. IF THE SUPPLY CORD IS DAMAGED, IT MUST BE REPLACED BY THE MANU FACTURER, ITS SERVICE AGENT OR SIMILARLY QUALIFIED PERSONS IN ORDER TO AVOID A HAZARD.

58.  THE INSTRUCTIONS FOR WASHABLE APPLIANCES FITTED WITH A NON-DETACHABLE CORD SHALL STATE THAT THE SWITCH OR CONTROL UNIT MUST NOT BE ALLOWED TO GET WET DURING WASHING AND THAT DURING DRYING THE CORD MUST BE POSITIONED TO ENSURE THAT WATER DOES NOT FLOW INTO THE SWITCH OR CONTROL.

59. THE INSTRUCTIONS FOR HEATING PAD SHALL STATE THE SUBSTANCE OF THE
    FOLLOWING: – THE APPLIANCE SHOULD NOT BE USED ON AN ADJUST
    ABLE BED; OR. – IF THE APPLIANCE IS USED ON AN ADJUSTABLE BED, CHECK THAT THE BLANKET AND CORD DO NOT BECOME TRAPPED OR RUCKED, FOR EXAMPLE IN HINGES.

60. WHEN THE APPLIANCE IS LIKELY TO BE USED FOR AN EXTENDED PERIOD, CONTROLLER SHOULD BE ADJUSTED TO THE LOWEST SETTING NO. 1 FOR CONTINUOUS USE.

61. THE PRODUCT CAN ONLY USE WITH CM23 CONTROLLER.

Correct Disposal of this product

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the envir onment
or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please usthe return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.
Questions & Answers

The product does not
produce enough heat or
does not work.| OCTORO heating products provide safe heat and protect consumers’ skin within tempera-ture range based on internation-al safety standards, which helps avoid low temperature burns. Therefore, the temperature setting is for keeping warm instead of getting hot.| If you don’t feel heat, you can fold the product and test it for 30 minutes to see whether it works or
not (But please make sure that the product is placed flat without being folded for normal use). If
you still can’t feel the heat after the test,, please contact the customer service.
The product does not work upon arrival.| There exist product malfunctions.| When receiving the product, please take it out from the packing and place it flat (do not fold). Check the coupler and mains plug have been connected properly, then switch on to check whether the product works normally or not. For products unable to work normally, please contact our customer service.
The product does not heat uniformly.| The product is folded or the heating wire is
coiled during the use;| Please lace the heating padflat for using. The temperature of the body areas that contact the heating zones is higher than the areas do not, hich is a normal phenomenon.
The product no longer works after being used for a period of time.| The product is not used or washed properly.| Please contact our customer service.
If the above suggestions could not solve the problems, this might result from the permanent switch-off protection via the safety system. In this case, please contact our customer service.

Product Operation Guide

1. Connect the product to the power supply. Press the power button to turn on the product and heating level 1 will be activated by default, which would be displayed on the screen.
2. Press the heating button to choose heating level from level 1 to level 4 by turn, which would be displayed on the screen.
3. The heating pad will switch off automatically after 2 hours of consistent use.
4. Press the power button to turn off the product, and disconnect it from the power supply.

CLEANING AND MAINTENANCE

WARNING

1. Before cleaning, always remove the mains plug from the outlet first.
2. Disconnect the controller from the product.

CLEANING

1. Soak the product for 15 minutes in mild soap and cool water.
2. Machine wash on gentle cycle in water at 30°C for 5 minutes or hand wash.
3. Rinse with fresh, cool water.
4. Machine dry on gentle, cool cycle or hang to dry.
   (Immediately after washing, reshape the product to its original dimensions and spread it out flat on a clothes horse or clothesline.)

WASHING INSTRUCTIONS
DO NOT DRY CLEAN! DO NOT USE BLEACH! DO NOT USE WRINGER! Do not iron your heating pad.

1. Disconnect the cord from pad by firmly pulling the control connector away from the pad connector. Do not pull by the cord.
2. Machine wash pad in cold water on gentle cycle or hand wash; tumble dry on low heat or line dry. Remove promptly from the dryer.
3. Do not plug in pad and pad connector until they are completely dry.

MAINTENANCE

1. Store the product only after it cools down completely and it is dry completely .
2. Loop the cord loosely.
3. Store in an airy, dry environment.

CAUTION

• DO NOT SUBMERGE THE CONTROLLER IN WATER. THE CONTROLLER MUST NEVER CONTACT WATER OR OTHER LIQUIDS DIRECTLY. TO CLEAN THE CONTROLLER, USE A DRY, LINT-FREE CLOTH.
• DO NOT DRY CLEAN AS DRY CLEANING SOLVENTS MAY DAMAGE THE WIRES.
• DO NOT CHEMICALLY CLEAN (WITH BLEACH OR CLEANING FLUIDS).
• DO NOT USE A WRINGER.
• DO NOT USE CLOTHESPINS.
• DO NOT IRON OR WRING OUT.
• DO NOT USE MOTHBALLS OR SPRAYS OF ANY KIND.
• DO NOT RE-CONNECT OR USE UNTIL COMPLETELY DRY.
• DO NOT WASH THE CORD OR PUT THE CORD INTO WATER.
• PLEASE NOTE THAT FREQUENT WASHING OF THE PRODUCT HAS A NEGATIVE EFFECT.
• DO NOT USE COMMERCIAL DRYERS OR THE DRYERS AT YOUR LOCAL LAUNDR- OMATS, AS THEY WOULD GET TOO HOT AND CAN DAMAGE THE WIRING OF THE PRODUCT.

Storing: If the product is not to be used for a long time, please disconnect the controller from it.
It’s recommended to store in the original packaging.
Warning: Make sure that the product has completely cooled down before folding, otherwise it might be damaged. During storage, do not place any objects on the folded product.
Disposing: For eco-friendly reason, the product should be disposed of separately instead of being disposed of as unsorted municipal waste at the end of its service life. Please dispose of properly at the local waste collection site.

WARRANTY AND CUSTOMER SUPPORT

If you need help regarding product issues, after-sales service, or other relevant problems, please contact us via the email on the cover.
*Note: Products purchased directly from OCTORO benefit from our after-sales service.
If the purchases are made from other selling teams, we recommend you contact them for warranty issues.

WARNING
IMPORTANT INSTRUCTION
DO NOT DESTROY
Large Heating Pad for Back & Shoulder （neck has Graphene Cloth）
Model: HW02
Company: Healthleib INC
E-mail: HEALTHLEIB@outlook.com
Address: 901 North Pennsylvania St,
Denver,CO,80203, United States

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